Use and Care Manual

12 | Product Information
Part 3. Warranty Information
Lucida Surfaces
®
Limited Residential Warranty
25-year for GlueCore™, MosaiCore™, and FabCore™ products.
Lucida Surfaces
®
LLC (“Lucida”) provides the following limited 25-
year residential warranty to the original purchaser for as long as he
or she owns the flooring product and uses it under normal conditions:
The GlueCore™ surface will not wear through;
The planks will not fade due to sun or electrical light;
The planks will not stain under normal conditions;
The planks will resist damage from moisture due to damp mopping
and everyday spills;
The Limited Warranty does not cover discoloration from mold or
from flooding, floods, leaking plumbing or appliances, water entering
through sliding glass doorways, as well as floor covering failure due
to hydrostatic pressure or moisture vapor emission.
This limited warranty is subject to the conditions described in
the “Conditions” section below and does not apply if used in any
commercial setting.
Lucida Surfaces
®
Limited 6-Month Manufacturing Warranty
Lucida Surfaces
®
provides a limited warranty to the original
purchaser for six (6) months from the date of purchase covering any
manufacturing defects in the flooring product. The Lucida Surfaces
®
Limited 6-Month Manufacturing Warranty is made subject to the
following condition:
This limited warranty does not cover any damage that occurs during
shipment or installation.
Lucida Surfaces
®
Limited Light Commercial Warranty
10-year for GlueCore™, MosaiCore™, and FabCore™ products.
Lucida Surfaces
®
provides the following limited light commercial
warranty to the original purchaser for 10 years from the date of
purchase that:
The GlueCore ™ surface will not wear through;
The planks will not fade due to sun or electrical lights; and
The planks will not stain.
This limited warranty is subject to the conditions described in the
“Conditions” section below and only applies if used in one of the
following commercial areas:
Retail:
Entryways*, Sales Floor/Showroom, Checkout, Breakrooms,
Dressing Rooms, Offices, Storage Rooms.
Doctor’s Offices:
Entryways*, Lobbies, Waiting Rooms, Hallways, Nurses Stations,
Offices, Breakrooms, Storage Rooms.
Hotels:
Entryways*, Lobbies, Hallways, Guest Rooms, Conference/Meeting
Rooms, Kitchenettes, Lounges, Offices.
Business Offices:
Entryways*, Lobbies, Hallways, Offices, Conference/Meeting Rooms,
Breakrooms. Restaurants: Entryways*, Lobbies, Hallways, Offices.
Educational:
Entryways*, Lobbies, Hallways, Offices, Classrooms, Storage
Rooms, Residence Halls, Common Areas.
Multi-family Housing:
Entryways*, Lobbies, Common Areas, Hallways, Offices, Storage
Rooms, Individual Housing Units.
*Walk off mats are required at all entryways
All areas must be assessed prior to installation of flooring to
determine if other surface measures need to be taken or conditions
addressed, including, but not limited to requirements for static
control, state health and building codes, slip resistance, high
impact traffic and moisture/water exposure. Other than the specific
warranty identified above, Lucida Surfaces
®
provides no additional
warranties and Lucida Surfaces
®
does not warrant that any of
the uses identified above are in compliance with any applicable
building, health, inspection, and/or other municipal regulation or
codes. Lucida Surfaces
®
is not responsible for usage that is not
in compliance with any regulation or code. Proper assessment of
location and usage must be applied. Contact your Lucida Surfaces
®
representative for questions on performance in specific locations.
The Lucida Surfaces
®
Limited 25-Year Residential Warranty and
Limited 10-Year Light Commercial Warranty are made subject to
the following conditions:
The planks must be installed properly in accordance with Lucida
Surfaces
®
installation instructions. The instructions should be
obtained through a retailer or at www.LiveOnLucida.com. Proper
installation includes, but is not limited to, the following:
A moisture test must be performed to determine if excessive
moisture exists in the subfloor.
When installing over concrete, a calcium chloride moisture test