Installation Guide

12 | Product Information
Part 3. Warranty Information
Lucida Surfaces
®
Limited Residential Warranty 5-year BaseCore
products.
Lucida Surfaces
®
LLC (“Lucida”) provides the following limited
5-year residential warranty to the original purchaser for as long as he
or she owns the flooring product and uses it under normal conditions:
The BaseCore™ surface will not wear through;
The planks will not fade due to sun or electrical light;
The planks will not stain under normal conditions;
The planks will resist damage from moisture due to damp mopping
and everyday spills;
The Limited Warranty does not cover discoloration from mold or
from flooding, floods, leaking plumbing or appliances, water entering
through sliding glass doorways, as well as floor covering failure due
to hydrostatic pressure or moisture vapor emission.
The Limited Warranty does not cover discoloration from mold or
from flooding, floods, leaking plumbing or appliances, water entering
through sliding glass doorways, as well as floor covering failure due
to hydrostatic pressure or moisture vapor emission.
This limited warranty is subject to the conditions described in
the “Conditions” section below and does not apply if used in any
commercial setting.
Lucida Surfaces
®
Limited 6-Month Manufacturing Warranty
Lucida Surfaces
®
provides a limited warranty to the original
purchaser for six (6) months from the date of purchase covering any
manufacturing defects in the flooring product. The Lucida Surfaces
®
Limited 6-Month Manufacturing Warranty is made subject to the
following condition:
This limited warranty does not cover any damage that occurs during
shipment or installation.
*Walk off mats are required at all entryways
All areas must be assessed prior to installation of flooring to
determine if other surface measures need to be taken or conditions
addressed, including, but not limited to requirements for static
control, state health and building codes, slip resistance, high impact
traffic and moisture/water exposure.
Other than the specific warranty identified above, Lucida Surfaces
®
provides no additional warranties and Lucida Surfaces
®
does not
warrant that any of the uses identified above are in compliance with
any applicable building, health, inspection, and/or other municipal
regulation or codes. Lucida Surfaces
®
is not responsible for usage
that is not in compliance with any regulation or code. Proper
assessment of location and usage must be applied. Contact your
Lucida Surfaces® representative for questions on performance in
specific locations.
The Lucida Surfaces
®
Limited 5-Year Residential Warranty is made
subject to the following conditions:
The planks must be installed properly in accordance with Lucida
Surfaces
®
installation instructions. The instructions should be
obtained through a retailer or at www.LucidaSurfaces.com. Proper
installation includes, but is not limited to, the following:
A moisture test must be performed to determine if excessive
moisture exists in the subfloor.
When installing over concrete, a calcium chloride moisture test
must be performed. Readings greater than 5 lbs./1,000 sq. ft./24
hours are unacceptable for installation. If a moisture meter is used,
a reading greater than 4.5% is unacceptable.
When installing Lucida Surfaces
®
in special situation areas such as
radiant heating and to also learn how to properly acclimate your floor,
please contact us at [e-mail] or 1.845.877.7008
or visit www.LucidaSurfaces.com to obtain important additional
information.
The flooring must be used indoors only in a dry, climate-controlled
area.
The flooring must be maintained in accordance with Lucida
Surfaces
®
care and maintenance instructions.
Damage must not have occurred because of improper or inadequate
maintenance or accidents, such as damage caused by scratching,
impact or cutting. Damage resulting from the use of a jet mop, spray
mop, or similar wet mop with the flooring is not covered by this
limited warranty.
Surface wear must be readily visible (i.e., Approximately 1 square
inch). Gloss or sheen reduction is not surface wear and is not covered
by these limited warranties.
These limited warranties do not apply to water damage, including
but not limited to water damage caused by flooding, standing water
(water that remains on planks longer than 30 minutes), leaking pipes,
mechanical failures, appliance leaks or pet urine.
These limited warranties do not apply to damage caused by water
or moisture in the subfloor or underneath the flooring, including but