Owner's Manual
Table Of Contents
- User Manual
- Contents
- Getting Started
- What’s Inside
- Getting to Know Engage™
- Charging Instructions
- Wearing Your New Hearing Aids
- How to Adjust Volume and Change Programs
- Programs
- Control Through the App
- Start-up and Pairing
- How to change or remove the Concha Lock
- Care & Cleaning Instructions
- How to clean your Hearing Aids
- Replacing Wax Stop
- Ear Tips & Fit
- Replacing Ear Tips
- Replacing Tubes
- Troubleshooting
22
Troubleshooting
ISSUE POSSIBLE CAUSE SOLUTIONS
No/Low sound output Low battery Recharge hearing aids
Wax build up in the wax stop Clean or replace the dome
Volume set too low Use the app to increase the volume
to a comfortable level
Tip not inserted properly Re-insert the tip
Hearing Aid damaged Contact Engage™ Customer service
for assistance
A signicant change in your hearing Contact your hearing health care
professional for an exam. Engage™
Customer Service can recommend a
specialist in your area
If you still have issues with your devices please reach out to us at 866-202-2527 or engagehears.com and our specialists
will be happy to help you with any issues you may be having. Your satisfaction is our number one priority!