Owner's Manual
Table Of Contents
- User Manual
- Contents
- Getting Started
- What’s Inside
- Getting to Know Engage™
- Charging Instructions
- Wearing Your New Hearing Aids
- How to Adjust Volume and Change Programs
- Programs
- Control Through the App
- Start-up and Pairing
- How to change or remove the Concha Lock
- Care & Cleaning Instructions
- How to clean your Hearing Aids
- Replacing Wax Stop
- Ear Tips & Fit
- Replacing Ear Tips
- Replacing Tubes
- Troubleshooting
23
ISSUE POSSIBLE CAUSE SOLUTIONS
Whistling/Feedback
Tip not inserted properly Reinsert hearing aid tip
Dome tip damaged or is the
wrong size
Replace dome tip with a
new tip
Wax build-up in the ear canal
Talk to your doctor or a hearing
healthcare professional about how to
best clean your ears
Engage™ Devices won’t charge Charger battery is depleted Make sure your charger is
charged regularly
Hearing Aids inserted incorrectly in
charger base
Check for proper insertion
No Lights on Charger when hearing
aids placed inside
Charger battery is depleted Make sure your charger is
charged regularly
Lid is not fully closed Close Lid
Hearing aids not turning o Not in charger/Battery door closed Place in charger/open battery door
Device is not comfortable Tips too large or too small Try a dierent size dome tip
Tube too large or too small See Tube Fit Guide (included)