User manual

DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-56ANL-16-L (16-Port Neon Analog Line)
10
This test may cause some terminal equipment to ring briefly during daily
maintenance. If this ringing is disturbing the customer or the terminal equipment,
it should be disabled using the Tests field of the station administration screen
form. However, on some releases of the software, this action disables Tests #6,
#7, #161, and #35 as well as Test #48.
Table 10-24. TEST #48 Station Present Test
Error
Code
Test
Result Description/ Recommendation
ABORT Could not allocate the necessary system resources to run this test.
1. Retry the command at one-minute intervals a maximum of five times.
1000 ABORT System resources required to run this test are not available. The port may
be busy with a valid call. Use the display port PCSSpp command to
determine the station extension. Use the status station command to
determine the service state of the port. If the service state indicates that the
port is in use, then the port is unavailable for certain tests. (Refer to the
"Status Commands" section in Chapter 8, "Maintenance Commands and
Trouble-Clearing Aids", for a full description of all possible states.) You
must wait until the port is idle before retesting.
1. If the port status is idle, then retry the command at one-minute intervals
a maximum of five times.
1004 ABORT The port was seized by a valid call during the test. The test has been
aborted. Use the display port PCSSpp command to determine the station
extension. Use the status station command to determine the service state
of the port. If the service state indicates that the port is in use, then the port
is unavailable for certain tests. (Refer to the "Status Commands" section in
Chapter 8, "Maintenance Commands and Trouble-Clearing Aids", for a full
description of all possible states.) You must wait until the port is idle before
retesting.
1. Retry the command at one-minute intervals a maximum of five times.
2. If the test continues to abort and the port is not in use, escalate the
problem.
1005 ABORT The test was aborted due to a configuration problem. This test may not be
applicable, or it may be disruptive to terminal equipment other than a voice
terminal (for example, the modem pool member or music on hold).
1008 ABORT Could not allocate a ringing circuit. Either all the ringing circuits are in use
or the ringing generator is defective or it is not wired correctly.
1. Retry the command at one-minute intervals a maximum of five times.
2. If the test continues to abort, look for RING-GEN errors in the Error Log.
If an ABORT 1008 occurs for this test on other circuit packs as well,
then the ringing generator may be defective or is not wired correctly
(see errors for RING-GEN). If it doesn’t occur on other ports, then all
four ring phases are in use.
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