User manual

DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-1133SHDW-LNK (Memory Shadowing Link)
10
4. Issue the display errors command and check to see if an Error Type 58 is
logged against STBY-SPE. If an Error Type 58 is logged OR if no error
types are logged against STBY-SPE, the problem is either the Standby
SPE Processor circuit pack or the Standby SPE Memory circuit pack.
■ If the red LED on the Standby SPE Processor circuit pack is on and the
Standby SPE Processor circuit pack has not been replaced yet,
replace the Standby SPE Processor circuit pack as described in
Chapter 6, ‘‘
Reliability Systems: A Maintenance Aid’’ and proceed with
Steps 5, 6, and 7. If the red LED on the Standby SPE Processor circuit
pack is on and the Standby SPE Processor circuit pack has been
replaced, replace the Standby SPE Memory circuit pack as described
in Chapter 6 and proceed with Steps 5, 6, and 7.
■ If the red LED on the Standby SPE Memory circuit pack is on, replace
the Standby SPE Memory circuit pack as described in Chapter 6 and
proceed with Steps 5, 6, and 7.
■ If neither red LED is on AND if this is the first attempt to clear the
problem, replace the Standby SPE Processor circuit pack as
described in Chapter 6 and proceed with Steps 5, 6, and 7.
■ If neither red LED is on AND if this is the second attempt to clear the
problem (that is, the Standby SPE Processor circuit pack has already
been replaced), replace the Standby SPE Memory circuit pack as
described in Chapter 6 and proceed with Steps 5, 6, and 7.
■ If neither red LED is on AND if this is the third attempt to clear the
problem (the Standby SPE Processor and Standby SPE Memory circuit
packs have been replaced), escalate the problem.
2047
(cont’d.)
FAIL 5. Issue the refresh spe-standby command to put the Standby SPE in
Standby Mode. This command may have to be issued multiple times. If the
refresh spe-standby command successfully completes five times without
the Standby SPE becoming labeled "standby" on the status system form,
wait 20 minutes. This does not include cases where the command
completes with the terminal message line errors "Refresh not successful;
use ‘display errors’ to check for STBY-SPE errors" or "Cannot interrupt
Standby SPE while entering maintenance mode; please try later." Issue the
refresh spe-standby command once more.
6. Repeat the test.
7. Issue the test spe-standby long command to thoroughly test all Standby
SPE components.
Table 10-406. TEST #318 Shadow Link Test — Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page