User manual

DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-443DIG-LINE (Digital Line)
10
1002 ABORT The system could not allocate time slots for the test. The system may be
under heavy traffic conditions or it may have time slots out-of-service due
to TDM-BUS errors. Refer to TDM-BUS (TDM Bus) Maintenance to
diagnose any active TDM-BUS errors.
1. If system has no TDM-BUS errors and is not handling heavy traffic,
repeat test at 1-minute intervals a maximum of 5 times.
2. If the test continues to abort, escalate the problem.
1003 ABORT The system could not allocate a tone receiver for the test. The system may
be oversized for the number of Tone Detectors present or some Tone
Detectors may be out-of-service.
1. Look for TTR-LEV errors in the Error Log. If present, refer to TTR-LEV
(TTR Level) Maintenance documentation.
2. Look for TONE-PT errors in the Error Log. If present, refer to TONE-PT
(Tone Generator) Maintenance documentation.
3. If neither condition exists, retry the command at 1-minute intervals a
maximum of 5 times.
4. If the test continues to abort, escalate the problem.
1004 ABORT The port was seized by a valid call during the test. The test has been
aborted. Use display port PCSSpp to determine the station extension or
attendant number of the port. Use status station or status attendant to
determine the service state of the port. If the service state indicates that the
port is in use, then the port is unavailable for certain tests. (See Chapter
10, "Maintenance Commands and Trouble-Clearing Aids", for a full
description of all possible states.) You must wait until the port is idle before
retesting. Attendants are always in use (off-hook) if the handset is plugged
in and the port is not busied out.
1. Retry the command at 1-minute intervals a maximum of 5 times.
2. If the test continues to abort and the port is not in use, escalate the
problem.
2000 ABORT Response to the test request was not received within the allowable time
period.
2100 ABORT Could not allocate the necessary system resources to run this test.
1. Rerun the test at 1-minute intervals a maximum of 5 times.
2. If the test continues to abort, escalate the problem.
Table 10-145. TEST #13 Voice and Control Channel Local Loop Test — Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page