User manual

DEFINITY Enterprise Communications Server Release 6
Maintenance for R6vs/si
555-230-127
Issue 1
August 1997
Maintenance Object Repair Procedures
Page 10-408DID-TRK (DID Trunk)
10
Notes:
A common trouble on DID trunks, which reports no errors or alarms, occurs when
the CO busies out the port (disconnects port). This situation occurs when the CO
thinks there are problems with the DID port. In this case, no incoming calls are
possible through this port. In addition to complaints received from outside callers
trying unsuccessfully to call in, this problem can be diagnosed by listing
measurements on lightly used trunks. If a particular port is detected as not in use,
a call to the CO is necessary to get the connection back in service.
a. This condition occurs when the tone detector times out waiting for digits.
1 – Verify trunk administered wink/immediate-start parameter.
2 – Verify the dial type.
3 – Refer problem to the CO.
b. Rotary dial before wink – This condition occurs when the CO starts dialing
before the PBX sends wink on a wink-start trunk. 1 – Verify trunk
administered wink/immediate-start parameter.
2 – Refer problem to CO.
c. Rotary dial too early – This condition occurs when the CO starts dialing too
soon after seizure on an immediate-start trunk.
1 – Verify trunk administered wink/immediate-start parameter.
2 – Refer problem to CO.
d. Rotary dial pulse during wink – This condition occurs when the CO sends
rotary dial digits too soon after seizure on a wink-start trunk.
1. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the
appropriate test description and follow the recommended procedures.
2. Minor alarms on this MO may be downgraded to Warning alarms based on the values used in the
set options command. If the Minor alarm is not downgraded by the set-options values, the Minor
alarm is upgraded to a Major alarm if 75 percent of the trunks in this trunk group are alarmed.
1025 Loop Around and
Conference (#33)
MAJ/MIN/
WRN
2
ON test port PCSSpp r 3
1281 NPE Crosstalk (#6) MAJ/MIN/
WRN
2
ON test port PCSSpp r 3
1537 Any Port Diagnostic
(#35)
MAJ/MIN/
WRN
2
OFF test port PCSSpp r 3
1793 (m) 57489 None None
Table 10-132. DID Trunk Error Log Entries — Continued
Error
Type
Aux
Data Associated Test
Alarm
Level
On/Off
Board Test to Clear Value
Continued on next page