User manual

DEFINITY® Enterprise Communications Server Release 7
Console Operations Quick Reference
555-230-890
Issue 3
June 1999
Console Operations
13Basic Operation
To make a call to an outside number, perform the following:
1. Do one of the following:
a. Press the
START button or an idle call appearance button.
■ You hear a dial tone.
■ The call appearance lamp goes on.
■ The Position Available lamp goes off.
b. Press a trunk group select button. Continue with Step 3.
■ The call appearance lamp goes on.
■ The Position Available lamp goes off.
■ The trunk group select Busy lamp goes on.
2. Dial the trunk access code or dial the Automatic Route Selection feature
access code.
3. Listen for the call progress tones. If you hear:
■ Dial tone, this is a valid trunk access code. Continue with Step 4.
■ Busy or reorder tone, this indicates that there are no outgoing trunks
available. Press the
CANCEL button and redial, or press the RELEASE
button and try again later.
■ Intercept tone, this is an invalid code. Press the CANCEL button and
redial, or press the
RELEASE button and try again later.
4. Dial the outside number, and listen for call progress tones. If you hear:
■ Ringback tone and the call is answered, go to Step 5. If the call is
not answered, press the
CANCEL button and redial, or press the
RELEASE button and try again later.
■ Busy tone or intercept tone, the call cannot be completed as dialed;
press the
CANCEL button and redial, or press the RELEASE button and
try again later.
5. To end the call, press the
RELEASE button.
■ You are disconnected from the call.
■ The call appearance lamp goes off.
■ The display goes blank.
■ The Position Available lamp goes on.
■ The console returns to the normal operating mode.
230890_3.bk Page 13 Tuesday, April 20, 1999 12:57 PM