User Guide

DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-1664WAE-PORT (Wideband Access Endpoint Port)
10
1004 ABORT The port has been seized by a user for a valid call. Use
the status access-endpoint <extension> command to
determine when the port is available for testing. The port
is available when it is in the in-service/idle state.
1. Retry the command at one minute intervals a
maximum of five times.
2. If the test continues to abort, and if the port is not in
use, escalate the problem.
1020 ABORT The test did not run due either to a previously existing
error on the specific port or to a more general circuit
pack error.
1. Examine the Error Log for existing errors against this
port or circuit pack, and attempt to diagnose the
previously existing error.
2000 ABORT Response to the test request was not received within the
allowable time period.
2100 ABORT System resources required for this test are not available.
1. Retry the command at one minute intervals a
maximum of five times.
2. If the test continues to abort, escalate the problem.
FAIL The NPE of the tested port did not conference the tones
correctly. This causes noisy and unreliable connections.
Although wideband calls do not use the conferencing
feature on the NPE, this failure indicates problems with
the circuit pack hardware.
1. Replace the circuit pack.
PASS The port can correctly conference multiple connections.
1. User-reported troubles on this port should be
investigated by using other port tests and by
examining the terminal adapter or the external
wiring.
Table 10-489. TEST #7 Conference Circuit Test — Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page