User Guide

DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-1374TAPE (Tape Unit) [G3iV1.1-286]
10
NOTE:
Before performing the following repair procedures, refer to the "Handling
Control Circuit Packs" section in Chapter 5, ‘‘
Routine Maintenance
Procedures’’ for instructions on how to replace a circuit pack in a Standard
system.
7. Make sure that there is a good tape drive and a good tape with the
customer’s translations before powering down the system.
■ Insert a new tape cartridge. Recall that a "new tape" is a tape
that has not been used previously in the customer’s system.
!
CAUTION:
Make sure that the tape is not write-protected and that the
new tape contains the same or newer vintage of software
compared to the vintage currently in the system.
■ Try to make a tape with the customer’s translations by issuing the
save translations command. If successful, proceed to Step 8. If
the translations were not saved successfully, request that the TSC
remotely make a copy of the customer’s tape by saving the
translations and announcements. When you receive this tape from
the TSC, continue with Step 8.
8. With the tape that has the customer’s translations set aside, replace the
TN770 Memory circuit pack.
!
CAUTION:
Make sure that you are using the customer’s existing tape drive and
tape and not the tape made in Step 7.
■ Power down the system.
■ Replace the TN770 Memory circuit pack.
■ Power up the system.
■ If the existing tape cannot bring up the system with the customer’s
translations, replace the tape drive and tape with a new tape drive
and the tape made in Step 7. Reboot the system again.
■ If the tape made in Step 7 cannot bring up the system with the
customer’s translations, proceed to Step 9.
■ If the system comes up with the customer’s translations, enter the
test tape long repeat 3 command.
If all tests pass:
The problem was a defective Memory circuit pack. If the tape was
replaced, the Memory circuit pack and the tape may be defective.