User Guide

DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-1351TAPE (Tape Unit) [G3iV1.1-286]
10
NOTE:
In a High or Critical Reliability system, the following repair procedure
assumes that no major alarms exist on the PROCR (Processor),
MEM-BD (Memory), or DUPINT (Duplication Interface) circuit packs
or on the STBY-SPE (Standby SPE) MO. If any of these alarms exists,
resolve them before trying to resolve this alarm.
Both Active and Standby SPE Tapes alarmed
This situation arises whenever translations cannot be loaded on either
SPE. If the system was powered up, both tapes were alarmed at almost
the same time as a result of this error. It is very possible that no
SPE-Interchange occurred. However, if the system was restarted as a
result of a reset system [3 | 4 | 5] command, and when an alarm was
raised against the Active SPE as a result of Error Type #3329, a Level 3
SPE-Interchange automatically occurred, and the "new" Active SPE
attempted to load translations. When this SPE failed to load translations,
its tape was alarmed as well.
Error Type #3329 - Repair Procedure #1 (High or Critical Reliability
System):
1.Issue the status system command to determine which SPE
(A or B), is the Active SPE. It is labeled as "active."
2.Use "Error Type #3329—Repair Procedure (Standard System)" to ensure
that the tape and tape unit in the Active SPE are functioning
properly and to read in translations.
3.Log into the Manager I terminal again and issue the display alarms
command to see if any alarms were raised against the Active SPE
tape.
a. If a major alarm against the Active SPE tape now exists,
escalate the problem.
b. If minor alarms against the Active SPE tape now exist,
resolve those alarms before continuing with Step #5.
c. If no alarm exists against the Active SPE tape, continue with
Step #4.
4.Replace the tape in the Standby SPE. If a new tape is used, translations
must have been successfully saved in order to clear Error Type
#3329.
5.Issue the refresh spe-standby command. It may be necessary to issue
this command multiple times. However, if you have issued the
refresh spe-standby command five times, and if the Standby SPE
is still not labeled "Standby" on the Status System Form, escalate
the problem.