User Guide

DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-1340SYS-PRNT (System Printer)
10
3.4- time-out during setup attempt. Most likely due to problem with
physical link or printer status.
4.internal system error. Most likely temporary/sporadic failure.
5.the data module the printer is trying to use is busy with another call. Use
the Status data module command to determine when the port is
available for testing.
Refer to the ‘‘
Procedures for Restoring the System Printer Link’’ section for
recommended maintenance strategy.
c. The SYS-PRNT was interrupted because of one of the following reasons:
1.the cable to the SYS-PRNT output device is disconnected;
2.the SYS-PRNT output device is powered off;
3.the data extension to which the SYS-PRNT output device connects has
been busied out;
4.internal software error.
Check the connectivity of the wires and cables among the wall jacket,
data module, and SYS-PRNT output device. Follow the instructions
provided in the ‘‘
Procedures for Restoring the System Printer Link’’
section.
System Technician-Demanded Tests:
Descriptions and Error Codes
When inspecting errors in the system and deciding which ones to address,
always investigate errors in the order they are presented in the table below. By
clearing error codes associated with the
Link Retry Test , for example, you may
also clear errors generated from other tests in the testing sequence.
Link Tear Down Test (#213)
This test is destructive.
The Link Tear Down Test disconnects the existing link between DEFINITY
Generic 1 and the external SYS-PRNT output device. If the link has been
1. D = Destructive; ND = Nondestructive
Order of Investigation
Short Test
Sequence
Long Test
Sequence D/ND
1
Link Tear Down Test (#213) X D
Link Retry Test (#215) X X ND
Link Tear Down Test (#213) X X ND