User Guide

DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-807ISDN-SGR (ISDN-PRI Signaling Group)
10
3905 Protocol detail; may offer
a clue if customer is
having ISDN calls
denied with an
unexpected intercept
tone.
If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI endpoints
and no other cause can be found, provide the next
tier with this Error Log information.
3906 Protocol detail; may offer
a clue if customer is
having ISDN calls
denied with an
unexpected intercept
tone.
If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI endpoints
and no other cause can be found, provide the next
tier with this Error Log information.
3909 A request to use a
network service has
been made, but the
network has rejected
the request because the
requested service is not
implemented.
Follow the recommendations listed above for error
type 3890.
3928 A call was denied
because of a basic
incompatibility between
the type of call and
either the facilities
selected by the routing
pattern or the called
user itself.
This error might be helpful as a clue if the customer
complains of receiving unexpected intercept tone
after accessing ISDN trunks or PRI endpoints.
Determine the trunk group from the circuit pack and
port number (in the aux data field) and then check
the BCC fields of the pertinent routing patterns.
Also, investigate whether or not the calling and
called endpoints are compatible (for example, some
ISDN switches may not allow a voice station to call a
data extension).
Table 10-223. Descriptions of Error Codes 3840-3928 — Continued
Error
Code Description Recommendation
Continued on next page