User Guide

DEFINITY Enterprise Communications Server Release 5

Maintenance and Test for R5vs/si

555-230-123

Issue 1

April 1997

Maintenance Object Repair Procedures

Page 10-476DIG-LINE (Digital Line)

30 seconds and then plug it back in. If the voice terminal still does not

operate, then check for a short in the wiring, a damaged jack, an incorrect

type of voice terminal, or a defective voice terminal.

Once the problem has been resolved, it may take up to 1 hour for the

alarm to clear due to ‘‘leaky bucket’’ strategy. If the problem cannot be

resolved by one of the steps above, then replace the circuit pack.

h. An in-line maintenance error has generated an off-board warning due to

some problem with the link to the voice terminal. This can be ignored if no

user complaints are received. Otherwise, make sure the voice terminal is

connected, check for defective wiring, check for a defective voice

terminal, and move voice terminal to a jack that is closer to the switch (in

terms of feet of wiring between the jack and the switch). If the problem still

exists, replace the circuit pack. Once the problem has been resolved, the

alarm will be retired after a predetermined amount of time.

i. This indicates that the station went off-hook while it was in the

ready-for-service state. Use the status station command to determine the

state of the station. The off-hook should have moved the station to

ready-for-service. No craft action is necessary.

j. This is the code that is generated when the link between the circuit pack

and the voice terminal is successfully reset. No craft action is necessary.

k. No terminal is connected to the Digital Line board. No maintenance action

is required.

l. An uplink message has been logged indicating that the Electric Power

Feed (EPF) is on with no load on it. No action is necessary.

m. The circuit pack’s message buffer is full. This may be caused by having

many display phones with heavy traffic connected to the circuit pack. No

action is necessary.

n. Internal system error. No action is necessary.

o. There is a problem with the voice terminal EEPROM. When the voice

terminal is repaired the alarm will be resolved with the passing of time.