DEFINITY® Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Comcode 108041948 Issue 1 August 1997
Copyright 1996, Lucent Technologies All Rights Reserved Printed in U.S.A. Trademarks DEFINITY is a registered trademark of Lucent Technologies in the U.S. and throughout the world. AUDIX is a registered trademark of Lucent Technologies. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page iii Contents 1 2 3 4 Contents iii About This Book xxi ■ General xxi ■ Conventions Used in This Document xxii ■ Organization xxiii ■ Safety Precautions xxiv ■ Class 1 Laser Device xxv ■ Security Issues xxv ■ Standards Compliance xxv ■ Electromagnetic Compatibility Standards xxvi ■ Trademarks and Service Marks xxvii ■ Related Documents xxviii ■ Fe
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page iv Reset System 2 (System Cold Start Without Translations Loading) 4-2 Reset System 3 (System Cold Start With Translations Loading) 4-3 ■ Reset System 4 (System Reboot) 4-4 ■ Reset System 5 (System Reboot and Run All 24-Hour Tests) 4-5 Reset System Interchange (High or Critical Reliability Systems Only) 4-7 ■ Procedure for SPE-Down Mode 4-8 ■ Procedure for Duplication
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page v ■ ■ 7 8 Procedure for Installing/Replacing the Inter-Cabinet Cable 6-31 Blocking Standby SPE Maintenance Activities for System Testing 6-32 LED Interpretation 7-1 ■ General 7-1 ■ Processor and Maintenance Circuit Pack LEDs 7-1 ■ Duplication Interface Circuit Pack LEDs 7-3 ■ Attendant Console LEDs 7-5 ■ Cabinet Power Unit LEDs 7-5 ■ Power Distribution Unit LE
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page vi ■ change system-parameters maintenance 8-28 ■ clear audits 8-39 ■ clear errors 8-39 ■ clear interface 8-40 ■ clear isdn-testcall 8-40 ■ clear link 8-40 ■ clear mst 8-41 ■ clear pkt 8-41 ■ clear port 8-41 ■ copy update-file 8-41 ■ disable administered-connection 8-42 ■ disable mst 8-43 ■ disable suspend-alm-orig 8-43 ■ disable synchronization-s
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page vii ■ list configuration 8-97 ■ list config software-version 8-100 ■ list disabled-mos 8-104 ■ list history 8-105 ■ list isdn-testcall 8-107 ■ list marked-ports 8-108 ■ list measurements 8-109 ■ list mst 8-113 ■ list suspend-alm-orig 8-145 ■ list testcalls 8-146 ■ mark port 8-150 ■ monitor bcms 8-151 ■ monitor health 8-155 ■ monitor security-viol
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page viii ■ release tone-clock 8-188 ■ release trunk 8-189 ■ reset board 8-190 ■ reset interface 8-191 ■ reset maintenance 8-192 ■ reset spe-standby 8-193 ■ reset system 8-193 ■ restore announcements 8-196 ■ resume hardware-group 8-198 ■ save announcements 8-198 ■ save translation 8-201 ■ set expansion-link 8-202 ■ set options 8-203 ■ set signaling-gr
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page ix ■ status pms-link 8-290 ■ status pri-endpoint 8-291 ■ status processor-channel 8-293 ■ status signaling-group 8-295 ■ status sp-link 8-297 ■ status station 8-298 ■ status synchronization 8-300 ■ status system 8-301 ■ status trunk 8-310 ■ status tsc-administered 8-312 ■ status tti 8-313 ■ test access-endpoint 8-316 ■ test alarms 8-317 ■ test an
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page x 9 ■ test pkt 8-373 ■ test pms-link 8-375 ■ test port 8-378 ■ test pri-endpoint 8-379 ■ test processor 8-382 ■ test shadow-link 8-383 ■ test signaling-group 8-386 ■ test sp-link 8-387 ■ test spe-standby 8-389 ■ test station 8-391 ■ test synchronization 8-393 ■ test tdm 8-396 ■ test tone-clock 8-397 ■ test trunk 8-399 ■ test tsc-administered
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xi ■ ADX16D-B (16 Port AUDIX Circuit Pack) 10-27 ■ ADX16A-BD (AUDIX Circuit Pack) 10-28 ■ ADX16D-P (16-Port AUDIX Digital Port) 10-29 ■ ADX16A-PT (AUDIX Analog Line/Control Link) 10-36 ■ ALARM-PT (ALARM PORT) 10-43 ■ ANL-16-L (16-Port Neon Analog Line) 10-44 ■ ANL-BD (Analog Line Circuit Pack) 10-63 ■ ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Lin
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xii ■ DATA-CON (Network Control Driver) 10-377 ■ DAT-LINE (Data Line) 10-379 ■ DC-POWER 10-387 ■ DETR-BD 10-391 ■ DID-BD (Direct Inward Dial Trunk Circuit Pack) 10-392 ■ DID-DS1 (DS1 DID Trunk) 10-393 ■ DID-TRK (DID Trunk) 10-405 ■ DIG-BD (Digital Line Circuit Pack) 10-422 ■ DIG-LINE (Digital Line) 10-423 ■ DIOD-DS1 (DS1 DIOD Trunk) 10-450 ■ DIOD-TRK (DIO
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xiii ■ ISDN-PLK (ISDN-PRI Signaling Link Port) 10-709 ■ ISDN-SGR (ISDN-PRI Signaling Group) 10-718 ■ ISDN-TRK (DS1 ISDN Trunk) 10-745 ■ LOG-SVN (Login Security Violation) 10-772 ■ JNL-PRNT (Journal Printer Link) 10-775 ■ LGATE-AJ 10-776 ■ LGATE-BD 10-776 ■ LGATE-PT 10-776 ■ MAINT (EPN Maintenance Circuit Pack) 10-777 ■ MEM-BD (Memory) 10-795 ■ MEMORY 10-
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xiv POWER (Battery & Battery Charger) for AC-Powered Systems 10-1022 POWER (Battery & Battery Charger for DC-Powered Systems 10-1031 PR-MAINT (Maintenance Processor [TN790 RISC Systems]) 10-1035 ■ PR-MAINT (Maintenance Processor) 10-1050 ■ PR-MEM (TN790 RISC Memory) 10-1062 ■ PRI-CDR/SEC-CDR (PRI-CDR Link) 10-1071 ■ PROC-SAN (Process Sanity Audits) 10-1078 ■ PROCR (
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xv A ■ TIE-BD (Tie Trunk Circuit Pack) 10-1347 ■ TIE-DS1 (DS1 Tie Trunk) 10-1348 ■ TIE-TRK (Tie Trunk) 10-1366 ■ TONE-BD (Tone-Clock Circuit Pack) 10-1391 ■ TONE-PT (Tone Generator) 10-1411 ■ TSC-ADM (Administered Temporary Signaling Connections) 10-1422 ■ TTR-LEV (TTR Level) 10-1428 ■ UDS1-BD (UDS1 Interface Circuit Pack) 10-1433 ■ VC-BD 10-1523 ■ VC-DSPP
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xvi ■ busyout trunk A-15 ■ cancel hardware-group A-16 ■ change circuit-packs A-16 ■ change synchronization A-17 ■ clear audits A-17 ■ clear errors A-17 ■ clear interface A-18 ■ clear isdn-testcall A-19 ■ clear link A-20 ■ clear mst A-21 ■ clear pkt A-21 ■ clear port A-22 ■ copy update-file A-22 ■ disable administered-connection A-23 ■ disable
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xvii ■ get vector A-41 ■ list disabled-mos A-42 ■ list history A-42 ■ list isdn-testcall A-43 ■ list marked-ports A-43 ■ list measurements A-44 ■ list mst A-44 ■ list suspend-alm-orig A-45 ■ list testcalls A-45 ■ mark port A-46 ■ monitor bcms A-47 ■ monitor health A-47 ■ monitor system A-48 ■ monitor traffic A-49 ■ monitor trunk A-49 ■ recy
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xviii ■ reset board A-66 ■ reset interface A-67 ■ reset maintenance A-69 ■ reset spe-standby A-70 ■ reset system A-70 ■ restore announcements A-71 ■ resume hardware-group A-72 ■ save announcements A-73 ■ save translation A-74 ■ set expansion-link A-75 ■ set options A-76 ■ set signaling-group A-78 ■ set synchronization A-78 ■ set tdm A-79 ■ set
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xix ■ status packet-control A-95 ■ Ostatus periodic-scheduled A-96 ■ status pms-link A-96 ■ status pri-endpoint A-97 ■ status processor-channel A-97 ■ status signaling-group A-98 ■ status sp-link A-99 ■ status station A-99 ■ status synchronization A-100 ■ status system A-100 ■ status trunk A-101 ■ status tsc-administered A-102 ■ status tti A-103 ■
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Contents Page xx IN ■ test network-control A-129 ■ test packet-control A-131 ■ test pkt A-131 ■ test pms-link A-132 ■ test port A-133 ■ test pri-endpoint A-134 ■ test processor A-135 ■ test shadow-link A-136 ■ test signaling-group A-137 ■ test sp-link A-138 ■ test spe-standby A-138 ■ test station A-139 ■ test synchronization A-140 ■ test tdm A-141 ■ test
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 About This Book General Page xxi About This Book General This book has the information needed to monitor, test, and maintain DEFINITY® Enterprise Communications Server Release 6 Systems and covers many of the faults and troubles that can occur in the system. Most maintenance requirements are simple procedures due to the modular, self-testing nature of the system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Conventions Used in This Document Issue 1 August 1997 Page xxii Each DEFINITY System has a user-designated System Manager who is responsible for administration of the system. The maintenance technician should work closely with the user’s System Manager. This book is not intended to solve all levels of troubles.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Organization Issue 1 August 1997 Page xxiii ! DANGER: This sign is used to indicate possible harm or injury to people. Organization This book is organized into two volumes: volume 1 contains Chapters 1 through 9, and volume 2 contains Chapter 10. ■ Chapter 1, ‘‘Maintenance Architecture’’ describes the system’s design and maintenance strategy.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Safety Precautions Issue 1 August 1997 Page xxiv run the tests are given and a brief description of each test. Explanations of error codes associated with each test are given, as are specific maintenance procedures to be used to resolve each problem. Each MO is described in a separate section of Chapter 10, ‘‘Maintenance Object Repair Procedures’’.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Class 1 Laser Device Issue 1 August 1997 Page xxv The ESD wrist strap, cable assembly, and spare fuses are packed in a plastic bag and placed in the top of the system cabinet. Use the ESD wrist strap when troubleshooting, performing maintenance, or handling any circuit packs associated with the system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 About This Book Electromagnetic Compatibility Standards ■ ISO-9000 ■ ANSI ■ FCC Part 15 and Part 68 ■ EN55022 ■ EN50081 ■ EN50082 ■ CISPR22 ■ Australia AS3548 (AS/NZ3548) ■ Australia AS3260 ■ IEC 825 ■ IEC950 ■ UL 1459 ■ UL1950 ■ CSA C222 Number 225 ■ TS001 Page xxvi Electromagnetic Compatibility Standards This product complies with and conforms to the following: ■ Li
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Trademarks and Service Marks ■ Issue 1 August 1997 Page xxvii Low frequency mains disturbance The system conforms to the following: ■ Electromagnetic compatibility General Immunity Standard, part 1; residential, commercial, light industry, EN50082-1, CENELEC, 1991 ■ Issue 1 (1984) and Issue 2 (1992), Electrostatic discharge immunity requirements (EN55024, Part 2) IEC 1000-4-2 ■ Radiated radio freq
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Related Documents Page xxviii ■ DIMENSION® MERLIN® ■ VOICE POWER® ■ Issue 1 August 1997 The following are trademarks or registered trademarks of AT&T: ■ ACCUNET® ■ ■ ■ ■ DATAPHONE® MEGACOM® MULTIQUEST® TELESEER® The following are trademarks or registered trademarks of other companies: ■ Ascend® (registered trademark of Ascend, Inc.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Related Documents Issue 1 August 1997 Page xxix Provides descriptions of system features. Also provides step-by-step procedures for preparing the screens that are required to implement the features, functions, and services of the system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 About This Book Related Documents Page xxx DEFINITY ECS Release 6 — Installation for Adjuncts and Peripherals, Issue 2, 555-230-125 Provides procedures and information for hardware installation and initial testing of ECS adjunct and peripheral systems and equipment.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Federal Communications Commission Statement Issue 1 August 1997 Page xxxi DEFINITY Wireless Business Systems System Interface, 555-232-108 AT&T Network and Data Connectivity Reference, 555-025-201 Federal Communications Commission Statement Part 68: Statement Part 68: Answer-Supervision Signaling.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 About This Book Federal Communications Commission Statement Page xxxii Means of Connection Connection of this equipment to the telephone network is shown in the following table. Manufacturer’s Port Identifier FIC Code SOC/REN/ A.S. Code Network Jacks Off/On Premises Station OL13C 9.0F RJ2GX, RJ21X, RJ11C DID Trunk 02RV2-T 0.0B RJ2GX, RJ21X CO Trunk 02GS2 0.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 1 Maintenance Architecture Maintenance Objects Maintenance Architecture Issue 1 August 1997 Page 1-1 1 The maintenance subsystem is a part of the software that initializes and maintains the system. The software continuously monitors system health, and keeps a record of errors detected in the system. The maintenance subsystem also provides a user interface for on-demand testing.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Issue 1 August 1997 Maintenance Architecture Alarm and Error Reporting Page 1-2 Alarm and Error Reporting During normal operations, software or firmware may detect error conditions relevant to specific MOs. The system attempts to fix or circumvent these problems automatically. However, if a hardware component incurs too many errors, an alarm is raised.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Page 1-3 Background tests are performed by software maintenance, usually on an hourly basis. These tests are nondestructive and can be run during high traffic periods without interfering with calls. ■ Scheduled Background tests performed by software maintenance, usually on a daily basis, are generally more thorough than periodic testing.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Issue 1 August 1997 Page 1-4 that contain call-signaling and caller information. These elements conform to ISDN level-3 protocol. In the case of BRI, the elements are created by the terminal or data module; for the PRI, the elements are created by the system, which inserts them into the D-channel at the DS1 port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Page 1-5 ORIGINATING DCE DTE DATA MODULE DTE DATA MODULE 1 RS232C 2 ASCII SYSTEM DCP DESTINATION DCE D I G I T A L P O R T D I G I T A L P O R T D I G I T A L P O R T D I G I T A L P O R T RAW BITS DATA MODULE DATA MODULE DCP DTE RS232C DMI ASCII USER DEFINED 3-7 A N A L O G P O R T MODEM MODEM POOLING CABLE PCM MODEM DTE 1
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Issue 1 August 1997 Page 1-6 Usage The following is a list of the protocols when data is transmitted to and through the system. The list is organized by protocol layers. Refer to Figure 1-1. Layer-1 Protocols Layer-1 protocols are used between the terminal or host DTE and the DCE, used between the DCE equipment and the system port, and used inside the system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Issue 1 August 1997 Page 1-7 The maximum user rate is 64 kbps for voice and data. The maximum distances are based on T1 limitations. At 2.048 Mbps, each E1 frame consists of 32 64-kbps channels ■ ■ ■ ■ Analog — A modulated voice-frequency carrier signal ADU Proprietary — A signal generated by an ADU.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Page 1-8 Protocol States Table 1-1 summarizes the protocols used at various points in the data transmission stream. See Figure 1-1. Table 1-1. Protocol States for Data Communication Transmission Type Analog Incoming DTE to DCE OSI Layer Protocols DTE to DCE Modem 1 RS-232, RS-449, or V.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Table 1-3. Issue 1 August 1997 Page 1-9 Digital Multiplexed Interface (DMI) Mode Versus Character Code DMI Mode Code 0 Synchronous (64 kbps) 1 Synchronous (56 kbps) 2 Asynchronous 8-bit ASCII (up to 19.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Issue 1 August 1997 Page 1-10 member is always inserted automatically for calls to off-premises sites via analog or voice-grade trunking. For internal calls, however, the systems are capable of automatically inserting a modem-pool member.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Issue 1 August 1997 Maintenance Architecture Protocols Page 1-11 Transfer on Ringing A station or attendant may conference in a ringing station or transfer a party to a ringing station. When a station conferences in a ringing station and then drops the call, the ringing station is treated like a party without disconnect supervision.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Table 1-4. Page 1-12 Protocols Used in DEFINITY Maximum Data Rate Protocol Applications DCP Digital switch to data endpoints 64 kbps 5000 feet (1524 m) for data 3000 feet (915 m) for voice RS-232 System to administration terminal. Data module to host computer 19.2 kbps 50 feet (15.2 m) Data module to printer 64 kbps 17 feet (5.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Table 1-4. Page 1-13 Protocols Used in DEFINITY — Continued Maximum Data Rate Maximum Distance Data modules to terminals or cluster controller 64 kbps 500 feet (152 m) Data module in ASCII emulation mode 9.6 kbps Communication interface to ISDN-BRI S/T 64 kbps 655 feet (199.3 m) to network interface or repeater 1310 feet (399.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Page 1-14 Frequency Response Table 1-5 lists the analog-to-analog frequency response for station-to-station or station-to-CO trunk, relative to loss at 1 kHz for the United States. Table 1-5. Analog-to-Analog Frequency Response Frequency (Hz) Maximum Loss (dB) Minimum Loss (dB) 60 — 20 200 5 0 300 to 3000 1 -0.5 3200 1.5 -0.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Issue 1 August 1997 Page 1-15 Insertion Loss for Port-to-Port; Analog or Digital Table 1-7 lists the insertion loss in the system for different connection types for the United States. Table 1-8 shows the overload and cross-talk characteristics. Table 1-7.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Protocols Issue 1 August 1997 Page 1-16 Quantization Distortion Loss Table 1-10 lists the quantization distortion loss in the system for analog port to analog port. Table 1-10.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Service Codes Issue 1 August 1997 Page 1-17 ERL and SFRL Talking State Echo-Return Loss (ERL) and Single-Frequency Return Loss (SFRL) performance is usually dominated by termination and/or loop input impedances. The system provides an acceptable level of echo performance if the ERL and SFRL are met.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Facility Interface Codes ■ 9.0P — Partially protected terminal equipment ■ 9.0N — Unprotected terminal equipment ■ 9.0Y — Totally protected terminal equipment Issue 1 August 1997 Page 1-18 The product line service code is 9.0F indicating it is terminal equipment with fully protected premises wire at the private line ports.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Maintenance Architecture Multimedia Interface (MMI) Page 1-19 Table 1-12 through Table 1-14 list the FICs. Included are service order codes, Ringer Equivalency Numbers (RENs), and types of network jacks that connect a line to a rear panel connector on a carrier. Table 1-12.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 1 Issue 1 August 1997 Maintenance Architecture Multimedia Interface (MMI) ■ Page 1-20 International Telecommunications Union (ITU) H.221 — Includes H.230, H.242, H.231, and H.243 protocol — Includes H.230, ■ American National Standards Institute (ANSI) H.221 H.242, H.231, and H.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 2 2 Circuit Packs and Power Circuit Packs Circuit Packs and Power Issue 1 August 1997 Page 2-1 2 This chapter discusses the hardware configurations contained within and supported by the DEFINITY Systems. Where appropriate, detailed information down to the circuit pack level is provided. This chapter also discusses the power sources required to enable the various components within the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 2 Circuit Packs and Power Circuit Packs Table 2-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 2 Circuit Packs and Power Circuit Packs Table 2-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 2 Circuit Packs and Power Circuit Packs Table 2-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 2 Circuit Packs and Power Circuit Packs Table 2-1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 2 Issue 1 August 1997 Circuit Packs and Power Power Page 2-6 Power There are two basic powering options available with the Release 5si systems. These options include AC and DC. The cabinets and their associated power supplies can be powered by 120/208 volts AC either directly or from a Universal Power Supply (UPS) system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Circuit Packs and Power Power 2 Table 2-3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 2 Circuit Packs and Power Power Issue 1 August 1997 Page 2-8 The SPE control cabinet has a battery that furnishes power to the processor memory complex for a minimum of two minutes if the battery is fully charged. This battery is recharged after power is restored, but the charging process is not monitored by the system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 3 Management Terminals General Management Terminals Issue 1 August 1997 Page 3-1 3 General Maintenance personnel can use the management terminal to initiate the same tests that the system initiates. Test results display on the terminal screen. This chapter illustrates these terminals, explains how to use them, and identifies the typical maintenance tasks that can be performed from them.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals Management Terminals Issue 1 August 1997 Page 3-2 DOT (Duplication Option Terminal), on the back of cabinet A. At any time, the terminal may be disconnected from the Duplication Interface circuit pack A and connected directly to the active processor circuit pack by attaching the terminal to the connector labeled TERM.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Issue 1 August 1997 Page 3-3 System Login Procedure Forced Password Aging and Administrable Logins Release 5 and later releases provide enhanced login/password security by adding a security feature that allows users to define their own logins/passwords and to specify a set of commands for each login. The system allows up to 11 customer logins.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Issue 1 August 1997 Page 3-4 permissions to restrict or block access to any command in these categories. The three main categories are: ■ Common Commands — Display Admin. and Maint.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Issue 1 August 1997 Management Terminals System Login Procedure Page 3-5 Login: telmgr Password: Your Password has expired, enter a new one. Reenter Current Password: New Password: Reenter New Password: Figure 3-1. Password Expiration Screen The Password Expiration screen displays when you log in. See Figure 3-1. If your password is expired, you are prompted to enter a new password.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Issue 1 August 1997 Management Terminals System Login Procedure Page 3-6 ! CAUTION: No alarms report through the INADS interface if Alarm Origination is disabled. ! CAUTION: A busied out resource is one that is out of service. Be sure to verify if a busied resource needs to be released or if the resource should remain busied out.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Issue 1 August 1997 Management Terminals System Login Procedure ■ Facility test call notification and acknowledgment ■ Remote access notification and acknowledgment Page 3-7 To List Logins 1. Enter the command list logins.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Issue 1 August 1997 Page 3-8 3. Enter “customer” in the Login Type field. The system default for the Login Type field is “customer.” The maximum number of customer logins of all types is 11. 4. Enter super-user or non-super-user in the Service Level field. Default is none-super-user.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Page 3-9 11. Decide whether or not to leave the default of yes (“y”) in the Facility Test Call Notification Acknowledgment Required field. If “y” is selected, the user is required to acknowledge that they wish to logoff while Facility Test Call is still administered. If you do not want to force the user to acknowledge, set the field to “n”.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Issue 1 August 1997 Management Terminals System Login Procedure Page 3-10 Changing a Login’s Attributes To change a customer login’s attributes you must be a super-user, have administrative permissions (specifically, the Administration Permission field must be set to “y” for the super-user), and: 1. Enter the change login [name] command to access the Login Administration form. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Issue 1 August 1997 Page 3-11 Administering Login Command Permissions Users with super-user permissions can set the permissions of the logins they create. The Command Permissions Categories form displays fields to which a user with super-user permissions can give or limit access.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Page 3-12 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Page 3-13 Page 3 of 3 COMMAND PERMISSION CATEGORIES RESTRICTED OBJECT LIST _______________________ ______________________ _______________________ ______________________ _______________________ ______________________ _______________________ ______________________ _______________________ ______________________ _______________________ ___________________
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Management Terminals System Login Procedure 3 Table 3-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Table 3-2. Page 3-20 Command Permissions Form Entries — Administer Permissions Action Object login Add Change Display Enable Remove X X X X X permissions Table 3-3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Table 3-4.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Issue 1 August 1997 Page 3-22 After the user enters the correct login name and password and the login is administered correctly, the system displays the command line interface. To log into the system, do the following: 1. Turn on the administration terminal. Verify that the screen displays: login: 2. Enter your login name, then press Enter.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Login Procedure Issue 1 August 1997 Page 3-23 You may enter the desired command, such as display station xxxx or press Help to obtain the list of permissible commands. Command Line Details After a successful login, the administration terminal displays enter command: and waits for entry of a command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals Switch-Based Bulletin Board Issue 1 August 1997 Page 3-24 Switch-Based Bulletin Board This feature will allow a user to leave messages in the system in order to communicate with other system users. NOTE: This feature is not intended as a substitute for the existing procedures for escalating problems, but only as an aid to the existing process.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals Switch-Based Bulletin Board ■ Issue 1 August 1997 Page 3-25 The user must maintain the information stored on the bulletin board. It is the user’s responsibility to delete old messages. If the bulletin board is full, any new messages overwrite old messages. System Considerations The Bulletin Board feature provides up to 3 pages of text for each message.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals System Logoff Procedure Page 3-26 NOTE: Tab characters are not allowed. The existing command line interface will cause the cursor to move to the next field if a Tab character is entered. If a user changes any lines that cause two or more consecutive blank lines, then the bulletin board will be automatically reorganized (upon submittal).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals DEC VT220 Terminal Page 3-27 If after either logging on as system technician or issuing a system technician command no additional command is issued for 30 minutes, an automatic time-out and logoff occurs. At that time, any alarms in the system previously unreported to INADS are reported.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 3 Management Terminals DEC VT220 Terminal Issue 1 August 1997 Page 3-28
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Issue 1 August 1997 Initialization and Recovery Page 4-1 4 Initialization and Recovery 4 When the system is powered up, or when it experiences a catastrophic fault that interrupts its basic functions, the system undergoes a reboot. Besides “reboot,” there are several less severe resets available to the system that allow it to recover from disrupting errors.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Reset System 1 (System Warm Start) Issue 1 August 1997 Page 4-2 hexadecimal numbers shown in parentheses, such as”(=8B89),” are only examples and are subject to change. Subsequent sections discuss the recovery process following an SPE-Down Mode and for "duplication interface-processing element communication down.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Reset System 3 (System Cold Start With Translations Loading) Issue 1 August 1997 Page 4-3 Typical Display Release 5vs/si and Later Systems INTERNAL REGISTER TEST PASSED LOCAL BUS TEST PASSED ROM CHECKSUM TEST PASSED CONTROL STATUS TEST PASSED DCACHE TEST PASSED ICACHE TEST PASSED WRITE BUFFER TEST PASSED BTO TEST PASSED TIMER TEST PASSED RESET 2 (COLD_2) PERFORMED Rese
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Reset System 4 (System Reboot) Page 4-4 Typical Display (TN790 Release 5vs/si and Later Systems) INTERNAL REGISTER TEST PASSED LOCAL BUS TEST PASSED ROM CHECKSUM TEST PASSED CONTROL STATUS TEST PASSED DCACHE TEST PASSED ICACHE TEST PASSED WRITE BUFFER TEST PASSED BTO TEST PASSED TIMER TEST PASSED RESET 3 (COLD_1) PERFORMED Reset System 4 (System Re
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Reset System 5 (System Reboot and Run All 24-Hour Tests) WRITE BUFFER TEST PASSED BTO TEST PASSED MEM CONFIG TEST PASSED MEMORY FUNCTIONAL TEST PASSED MEMORY MODULE A STUCK BIT TEST PASSED MEMORY MODULE A PARITY TEST PASSED MEMORY MODULE A BURST TEST PASSED MEMORY MODULE B STUCK BIT TEST PASSED MEMORY MODULE B PARITY TEST PASSED MEMORY MODULE B BURST
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Reset System 5 (System Reboot and Run All 24-Hour Tests) Page 4-6 The boot image is already in the flash ROM memory. The system reboots immediately after the LMM performs a series of diagnostics on the processor and memory. Translations reload from the translation card. Depending on the translation, the reloading process takes from five to 30 seconds.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Reset System Interchange (High or Critical Reliability Systems Only) EXECEPTION TEST PASSED TIMER TEST PASSED MTP TEST PASSED SANITY TIMER TEST PASSED ADDRESS MATCHER TEST PASSED FLASH TEXT CHECKSUM TEST PASSED DECOMPRESSING IDATA in_cnt = 455532, out_cnt = 1802240 RAM DATA CHECKSUM TEST PASSED Page 4-7 RESET 5 (EXT REBOOT ) PEFORMED Continued on nex
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Procedure for SPE-Down Mode Page 4-8 Procedure for SPE-Down Mode Due to fatal hardware and software problems, it is possible for a system to go into SPE-Down Mode. In this mode, the system invokes emergency transfer and does not provide any other service. Moreover, while in this mode, the software does not (or cannot) run at all.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Procedure for SPE-Down Mode Page 4-9 * The “MAINT” designation is used for PR-MAINT. Display for SPE-Down in a High or Critical Reliability System: **************SPE DOWN MODE************ You can display alarms [a|b] and reset system(4) [a|b].
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Procedure for SPE-Down Mode Issue 1 August 1997 Page 4-10 The procedure to get a system out of SPE-Down mode follows. NOTE: This is important! If you cannot complete the first step or have problems with the maintenance interface, then the first step should be to replace the Processor circuit pack. In a high or critical reliability system the DUPINT-A circuit pack can also cause SPE-Down.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Procedure for Duplication Interface — Processing Element Communication Down Table 4-1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 4 Initialization and Recovery Procedure for Duplication Interface — Processing Element Communication Down Issue 1 August 1997 Page 4-12 software provides a login on the administration terminal, you can determine the problems via the display alarms command. If the system is not providing service, there is a problem with the Processor circuit packs and/or DUPINT-A.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 5 Routine Maintenance Procedures Suppress Alarm Origination [y] Routine Maintenance Procedures Issue 1 August 1997 Page 5-1 5 The following general purpose maintenance procedures may be used with other repair strategies to clear system-alarmed and user-reported troubles. Suppress Alarm Origination [y] When logged in as “craft”, no alarms are reported to INADS.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Handling Control Circuit Packs Issue 1 August 1997 Page 5-2 circuit pack, follow the instructions below which explain how to unseat, reseat, and replace circuit packs. The procedures for unseating, reseating, and replacing control circuit packs vary depending on the system configuration.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Handling Control Circuit Packs Issue 1 August 1997 Page 5-3 2. Lift the locking lever until the latch pin engages. 3. Restore power to the PPN using the procedure in ‘‘Restoring Power’’. 4. Verify that the circuit pack LED indications are correct. 5. Test the replaced control circuit pack by issuing the system technician commands after power has been restored.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures TN790 Processor Circuit Pack (Memory) Page 5-4 EPN Expansion Interface Circuit Packs If the system has high or critical reliability, verify that the Expansion Interface to be unseated or replaced is NOT a part of the Active Expansion Interface Link. Issue the status system command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Removing Power Issue 1 August 1997 Page 5-5 DEFINITY AUDIX System Power Procedures Manually Power Down AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system. 1. Using a pointed object, such as a paper clip or pen (do not use a pencil), press the Boot/shutdown button.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Restoring Power Issue 1 August 1997 Page 5-6 ■ In an AC-Powered system, turn off the power in each cabinet individually. The ON/OFF switch is located at the rear of the carrier behind the WP-91153 Power Unit. ■ In a DC-Powered system, turn off the power in each cabinet individually. The ON/OFF switch is located at the rear of the cabinet, behind the 676B Power Unit.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Restoring Power Issue 1 August 1997 Page 5-7 NOTE: In a high or critical reliability system, if power is to be removed from an individual cabinet only, make sure that the affected cabinet does not contain an Expansion Interface circuit pack that is part of the Active Expansion Link or an Active Tone-Clock.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Restoring Power Page 5-8 contain an Expansion Interface circuit pack that is part of the Active Expansion Link or an Active Tone-Clock. To determine which Expansion Interface Link and Tone-Clock are active, issue the status system command. To determine the synchronization reference, use the display synchronization command. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Control Cabinet Power Units Issue 1 August 1997 Page 5-9 NOTE: When powering up, the DEFINITY ADUXI System automatically reboots. This sequence may show an MD or MJ ADX alarm in the display until the system how powered up. When the system has completed its power up sequence, the display reads: ADX. Troubleshooting Control Cabinet Power Units 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Issue 1 August 1997 Page 5-10 10. When the system reboot has completed, return the EMER XFER (Emergency Transfer) switch to AUTO. This restores the system to the normal operating mode. Replacing Components (Release 5vs or Later) Components within the Release 5vs can be replaced while the unit is attached to the wall.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Page 5-11 Cable Retainer Power Panel Screw Term DCE Connector Connector PI Connector Ground Block Power Cord Receptacle On/Off Figure 5-1. Power Supply Sub-Assembly (Outside View) Power Supply 1. Remove the four screws on the top of the cabinet. 2. Remove the four screws from the fan panel at the rear of the unit.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Page 5-12 P/O (Plug to Power Supply) Circuit Breaker Wire Assembly (Green) To Backplane P/O (Blue) P/O (Brown) Wire Assembly (Blue) Wire Assembly (Brown) Screw Screw Circuit Module (Green-Yellow Wire Attaches to Ground Block Screw) P/O, PI Cable, TY Wrap t A bl Figure 5-2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Page 5-13 Hex Nut Flow Direction Fan Fan Guard Screw Fan Panel Figure 5-3. Fan Sub-Assembly Fans 1. At the back of the unit, remove the four screws from the fan panel. Then remove the panel. 2. If the unit is attached to the wall, disconnect the entire fan panel.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Backup Page 5-14 System Backup System translations can be restored by using the data on the system or on the backup translation card if the length of power failure is appropriate for the corresponding system. Table 5-1 lists the requirements: Table 5-1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Backup Issue 1 August 1997 Page 5-15 The system blocks the execution of any commands that change the translation, access a translation card, or trigger a maintenance action. ! CAUTION: It is recommended that "save translation" be performed after business hours so that dial tone delays are not encountered.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Backup Page 5-16 Enter the save announcements command to save the recorded announcements in the system on the translation card. NOTE: A 10 MByte or larger translation card is required to save and restore announcements. The system takes about 10 minutes to complete this task.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Backup Page 5-17 5. If the system is equipped with a TN750 Announcement circuit pack, the recorded announcements can be saved using the save announcement commands. Enter the command and press Enter.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Issue 1 August 1997 Page 5-18 3. Invalid directory on Card-Mem — The translation card needs refreshing. Run test card-mem and be sure all tests pass. 4. Card-Mem is unusable — Something is wrong with the translation card. Replace the translation card. 5. Could not write to Card-Mem — Something is wrong with the translation card. Test the translation card. 6.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade ! Issue 1 August 1997 Page 5-19 WARNING: No administration changes should be entered during the following software upgrade procedure. There can be substantial time gaps between steps and, since the system cannot prevent administration changes, it is up to the system technician to make sure that none are attempted during the entire software upgrade process.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade ■ Page 5-20 Software release label to be applied to the processor circuit pack after a successful upgrade. The following table indicates the processes and their corresponding time allotment for the upgrade procedure.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade ).4%2.!, 2%')34%2 4%34 ,//0 $!4! 4%34 $5!24 4%34 2/- #(%#+35- 4%34 #/.42/, 34!453 4%34 $#!#(% 4%34 )#!#(% 4%34 72)4% "5&&%2 4%34 "4/ 4%34 -%- #/.&)' 4%34 -%-/29 &5.#4)/.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Issue 1 August 1997 Page 5-22 NOTE: The save translation command cannot function if the translation corruption message appears. Disable TTI Enter change system-parameters features and press Enter. Use Page 2 of the form to disable Terminal Translation Initialization (TTI) by changing the value to n.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Software Upgrade Page 5-23 press Enter. Where P is the port network number (1 for PPN, and 2-4 for EPN), C is the carrier designation (A, B, C, or D), and SS is the number of the slot in which the circuit pack resides (01 to 21). NOTE: If multiple TN750/B circuit packs are present, you must specify the slot location for the save announcements command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade ! Issue 1 August 1997 Page 5-24 WARNING: Neglecting to shut down AUDIX before powering down the system cabinet where it resides can damage the AUDIX disk. 2. Unseat the AUDIX assembly from its backplane connectors in the carrier.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Software Upgrade Page 5-25 7. Enter list configuration software-version, and press Enter to compare the version number of the Release 5.4 software program (displayed on the terminal) with the TN790 version number (written on a label on the TN790’s faceplate). If the version numbers are not the same, change the version number on the TN790 label so that they agree.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Issue 1 August 1997 Page 5-26 3. Select Reset System from the Maintenance menu. 4. Select Restart System from the Reset System menu. Save Upgraded Translations onto New Translation Card 1. Enter status system 1, and press Enter to verify the system is in “active” mode. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Software Upgrade Page 5-27 Enable Customer Options 1. Enter change system-parameters customer-options. 2. Use these forms to verify the customer options are properly set. NOTE: In the Basic Call Setup field, if ISDN-PRI? was set to y before the upgrade, be sure to set the field back to y. Resolve Alarms Examine the alarm log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Page 5-28 5. Software release label to be applied to the processor circuit pack after a successful upgrade The following table indicates the processes and their corresponding time allotment for the upgrade procedure.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Issue 1 August 1997 Page 5-29 Save Current Translations to Original Translation Card 1. Set the write switch on the original translation card down to record. Insert the card into the slot on the TN777B faceplate. 2. Enter save translation and press Enter to get translations onto the translation card. This takes about 5 minutes. The yellow LED on the TN777B is on.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Issue 1 August 1997 Page 5-30 2. Enter n in the Alarm Origination field and press Enter. 3. For some releases of system software, disable Cleared Alarm Notification and Restart Notification before submitting the form. ! CAUTION: Disabling alarm origination prevents the system from generating alarms, thus preventing unnecessary trouble tickets. Save Announcements 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Software Upgrade Page 5-31 3. Select Reset System from the Maintenance menu. 4. Select Shutdown from the Reset System menu. 5. Unseat the LAN Gateway assembly from its backplane connectors. Shut Down DEFINITY AUDIX System 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Software Upgrade Page 5-32 Set the basic control cabinet power supply circuit breaker to OFF. Replace Circuit Packs 1. Remove the combined TN786B/CPP1 Processor/Memory circuit pack from the basic control cabinet. 2. Install the TN790 Processor circuit pack into the control cabinet slot labeled “PROCR.” Reboot the System 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Issue 1 August 1997 Page 5-33 2. The system performs the reset level 4 rebooting process by loading translations from the translation card. This takes 10 to 15 minutes. 3. Peel the paper backing from the new circuit pack position label (designation strip) and affix it to the front of the duplicated control cabinet. 4.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Software Upgrade Issue 1 August 1997 Page 5-34 NOTE: A password must have from 4 to 11 alphanumeric characters including at least 1 alphabetic character and 1 numeric character. A login name must have from 3 to 6 alphanumeric characters. 11. Since an R1V3.0 G3-MA cannot notify users about expiring passwords, disable password aging for any login name used with an R1V3.0 G3-MA.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Software Upgrade Page 5-35 NOTE: The TN750C Announcement circuit pack has on-board non-volatile storage and does not need to be saved to the translation card. Enable TTI If TTI was enabled prior to the software upgrade: 1. Enter change system-parameters features and press Enter. 2. Use page 2 of the form to change the TTI field back to y (if necessary).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Preventive Maintenance Procedures Issue 1 August 1997 Page 5-36 Preventive Maintenance Procedures The following preventive maintenance procedures should be followed when you are visiting customer sites: Air Filters Air filters should be inspected annually. If a filter is dirty or clogged, first tap it on the ground.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-37 SYSTEM 75/DEFINITY GENERIC 3 SCHED. AIR FILTERS1 Inspect Annually Clean or replace System 75XE 403-302-159 System 75/G1 (Lg. & Med) 403-326-820 TAPE HEAD / CAPSTAN2 Clean annually* Replace when an alarm is received, COMPL. SCHED. COMPL. COMPL.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features ■ Analog Tie Trunk Back-to-Back Testing ■ Terminating Trunk Transmission Testing ■ Troubleshooting ISDN-PRI Problems ■ Troubleshooting PRI Endpoint Problems ■ Troubleshooting ISDN-PRI Test Calls Issue 1 August 1997 Page 5-38 Complete descriptions of each feature are provided in the DEFINITY Enterprise Communications Server Release 5.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Issue 1 August 1997 Page 5-39 Busy Verification of Terminals and Trunks Requires the use of a multi-appearance voice terminal or attendant console equipped with a "verify" button. Busy Verification of Terminals and Trunks allows a user at a voice terminal or attendant console to make test calls to trunks, voice terminals, and hunt groups (DDC/UCD).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Issue 1 August 1997 Page 5-40 NOTE: The following test call descriptions are for voice terminal users: Trunk Test Call The trunk test call accesses specific Tie or CO trunks. DID trunks cannot be accessed. To place a call: 1. Dial the Facility Test Call Feature Access Code (for example, 197, see Note), and listen for dial tone.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Issue 1 August 1997 Page 5-41 If the call does not go through (that is, no ringing), determine if the trunk circuit pack has been removed. Touch-tone (DTMF) Receiver Test Call The touch-tone (DTMF) receiver call accesses and tests the four touch-tone (DTMF) receivers located on the Tone Detector circuit pack. To place the call: 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures System Features Page 5-42 NOTE: The Feature Access Code (FAC) is administered on the Feature Access Codes Form. The 197 FAC code used here is an example. 2. Dial port network number (1 for PPN or 2 or 3 for EPN), then press # and the 3-digit time slot number "xxx," where: xxx = Time slot number (000 through 255 on Bus A and 256 through 511 on Bus B) 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Table 5-2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-44 NOTE: The Feature Access Code (FAC) is administered on the Feature Access Codes Form. The 197 FAC code used here is an example. 2. Dial port network number (1 for PPN or 2 or 3 for EPN), then dial ** and listen for the following tones: ■ Confirmation Tone—Connection is made. Go to Step 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Table 5-3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Table 5-3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Table 5-3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-48 5. Enter display trunk xx p command for each trunk group identified in Step 3. This command displays the specified trunk group on the administration terminal screen and prints a hard copy on the printer. Save this data for later use. 6. Remove all members defined by these ports from the trunk group(s) using the ch trunk xx command. 7.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-49 Page 2 of 5 TRUNK GROUP GROUP MEMBER ASSIGNMENTS Port Name 1: B1901 2: B1902 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Screen 5-4. Mode Type Answer Delay E & M E & M t1 stan t1 comp Trunk Group Form — E & M Mode (Page 2 of 2) 10. Locate the Tie Trunk port terminal connections at the cross-connect field. See Table 5-4. 11.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures System Features Page 5-50 13. Check all wirings to verify good connections between the two test ports. 14. Place a call from one voice terminal to another voice terminal using the Tie Trunk ports assigned. Dial TAC and extension. For example, if TAC of Tie Trunk group is 110 and station number is 5012, then dial 110 5012.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures System Features Table 5-4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Table 5-4. Page 5-52 Carrier Lead Appearances at 110 Cross-Connect Field 110 Connecting Block Terminals CO Trunk TN747B Tie Trunk TN760B 46 47 48 49 50 Continued on next page Simplex Mode Test Procedure The procedures to perform the Analog Tie Trunk Port Test in the simplex mode are as follows: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-53 . Page 2 of 5 TRUNK GROUP GROUP MEMBER ASSIGNMENTS Port Name 1: B1901 2: B1902 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Screen 5-5. Mode Type Answer Delay simplex simplex type 5 type 5 Trunk Group Form — Simplex Mode (Page 2 of 5) 4. Locate the Tie Trunk port terminal connections at the cross-connect field.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-54 Terminating Trunk Transmission Testing The Terminating Trunk Transmission (TTT) (noninteractive) feature provides for extension number access to three tone sequences that can be used for trunk transmission testing from the far end of the trunks.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-55 START ARE THERE ALARMS OR DETERMINE PRESENT YES STATUS OF DS-1 FACILITY ERRORS AGAINST VIA DS1-BD MO SECTION.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-56 COMPARE INDICATED FROM PAGE FACILITY TO RECORD A OF PREVIOUS PROBLEMS PERFORM AN IN-DEPTH 1 ANALYSIS OF T1 FACILITY INCLUDING: TRANSMISSION FACILITY, ARE TRANSIENT EXTERNAL EQUIPMENT ARE BIT THERE ERRORS OCCURRING NO PROBLEMS MAKING MORE FREQUENTLY ISDN-PRI THAN PREVIOUS CALLS HISTORY END (DACS, CSUs, ETC.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Issue 1 August 1997 Page 5-57 The troubleshooting procedure described here diagnoses faults between the switch and the line-side PRI terminal adapter/ISDN-PRI endpoint equipment. Problems encountered on the network-side of a wideband connection or problems with end-to-end equipment compatibility are out of the scope of this section.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-58 FROM PAGE 1 TRANSIENT FAILURES Are there bit errors over the DS1 interface between the switch and the PRI Terminal Adapter or the ISDN endpoint equipment. Use ‘‘list measurement’’ command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures System Features Page 5-59 An ISDN-PRI test call can be originated via either the synchronous or the asynchronous method. Each method is described below. Synchronous Method One command is used in this method to start, stop and query an ISDN-PRI test call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Page 5-60 by call) service type, then the Testcall Service field on Trunk Group Administration Form must have been administered also.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures System Features Issue 1 August 1997 Page 5-61 ■ Clear isdn-testcall / enables you to cancel an in-progress ISDN-PRI test call and allow another test call to start. For details on this command, refer to the clear isdn-testcall command description in the "Clear Commands" section of Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Backplane Voltage Problems Issue 1 August 1997 Page 5-62 Troubleshooting Backplane Voltage Problems The TN2036 Voltage Range circuit pack is a test tool that allows easy access to the backplane pins that provide various voltages to control and port slots.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Issue 1 August 1997 Page 5-63 network to test the connectivity and routing of network calls from the endpoint. This eliminates problems such as disconnected audio or video cables and network troubles.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Issue 1 August 1997 Page 5-64 2. Another indication of the audio modes is in the “Incoming Mode Commands from Endpoint and Outgoing Commands from MMI” on page 3 of the Status Conference x Endpoint y form. Check the Audio fields under the Mode Commands/Communication Modes section of the form.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Issue 1 August 1997 Page 5-65 Conference x Endpoint y Vid form under the Capability section. In this section, a “y” or “c” suggests that the endpoint has video. An “e” means ept has not declared any video capability in cap set, “n” is audio only, and “blank” means audio add-on.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Issue 1 August 1997 Page 5-66 Expansion Interface Duplication If a customer’s network uses PBX EPNs with duplicated Expansion Interfaces, scheduled switching of the Expansion Interface links should be disabled on the PBX via change system-parameters maintenance.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Issue 1 August 1997 Page 5-67 audio conference. If the system does not switch broadcasters even after the current broadcaster has muted, check the conference administration using the display conference X command to ensure that the conference is in voice-activated mode.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Issue 1 August 1997 Page 5-68 b. Make another call to the same conference. If the problem corrects itself, then the previous port may be bad.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-69 endpoint the column that indicates Rate Adapt shows an n if the endpoint did not follow the procedures as specified by the H.221. If an endpoint shows y, it did successfully rate adapt. If an endpoint shows c, it joined the conference at 56kbps.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Issue 1 August 1997 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Page 5-70 Loopback Jack Installation Configurations Using a Smart Jack The preferred location of the loopback jack is at the interface to the Smart Jack. This provides maximum coverage of CPE wiring when remote tests are run using the loopback jack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-71 3. On page 2 of the form, change the supply CPE loopback jack power field to y. NOTE: Setting this field to y informs the technician that a loopback jack is present on the facility. This allows a technician to determine that the facility is available for remote testing. 4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Page 5-72 NOTE: The loss of signal (LOS) alarm (demand test #138) is not processed during this test while the 3-in-24 pattern is active. 5. Enter clear meas ds1 loop to clear the bit error count. 6. Enter clear meas ds1 log to clear the performance measurement counts. 7.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-73 9. Repeat Steps 5 through 8 as desired to observe bit error rate characteristics. Also, wait 1 to 10 minutes between Steps 5 through 7. One minute without errors translates to better than a 1 in 10 to the eighth error rate. Ten minutes without errors translates to better than a 1 in 10 to the ninth error rate. 10.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-74 Loopback Jack Fault Isolation Procedures This section describes the possible DS1 configurations in which the loopback jack may be used. These configurations are: when the DS1 provider includes a Smart Jack, when no Smart Jack is provided at all, and when sites use fiber multiplexers.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-75 section 2 wiring if there are no problems in the wiring between the far-end CO and the far-end ICSU. Coordinate this test with the DS1 service provider. If any of the above tests (a, b, or c) fail, a problem is indicated in section 2 as long as the tests for section 1 and section 3 pass.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-76 Figure Notes: 1. Span Section 1 2. Span Section 2 3. Span Section 3 4. 120A2 (or later) Integrated Channel Service Unit (ICSU) 5. RJ-48 to Network Interface (Up to 1000 Feet) (305 m) 6. Loopback Jack 7. Network Interface Smart Jack 8. Interface Termination or Fiber MUX 9. Central Office Figure 5-11.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-77 Figure Notes: 1. Span Section 1 6. Loopback Jack 2. Span Section 2 7. “Dumb” Block (Extended Demarcation) 3. Span Section 3 8. Network Interface Smart Jack 4. 120A2 (or later) Integrated Channel Service Unit (ICSU) 9. Interface Termination or Fiber MUX 5.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-78 Figure Notes: 1. Span Section 1 6. “Dumb” Block (Extended Demarcation) 2. Span Section 2 7. Loopback Jack 3. Span Section 3 8. Network Interface Smart Jack 4. 120A2 (or later) Integrated Channel Service Unit (ICSU) 9. Interface Termination or Fiber MUX 10. Central Office 5.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-79 Figure Notes: 1. Span Section 1 5. Loopback Jack 2. Span Section 2 6. “Dumb” Block (Demarcation Point) 3. 120A2 (or later) Integrated 7. Interface Termination or Fiber MUX Channel Service Unit (ICSU) 8. Central Office 4. RJ-48 to Network Interface (Up to 1000 Feet) (305 m) Figure 5-14.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-80 Figure Notes: 1. Span Section 1 5. Loopback Jack 2. Span Section 2 6. “Dumb” Block (Demarcation Point) 3. 120A2 (or later) Integrated 7. Repeater Channel Service Unit (ICSU) 8. Fiber MUX 4. RJ-48 to Network Interface 9. Central Office (Up to 1000 Feet) (305 m) Figure 5-15.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-81 1. Test customer premises wiring (section 1 in Figure 5-14) from the ICSU to the loopback jack as described in the “DS1 Span Test” section. 2. Test the loopback jack-to-”dumb” block and ”dumb” block-to-CO wiring (section 2 in Figure 5-14). This can be done using a loopback that “overlaps” the section of the span.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 August 1997 Page 5-82 Configurations Using Fiber Multiplexers Use the loopback jack when customer premises DS1 wiring connects to an on-site fiber multiplexer (MUX) and allows wiring to the network interface point on the MUX to be remotely tested. This requires that ICSUs be used on DS1 wiring to the MUX.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid General Reliability Systems: A Maintenance Aid 6 Issue 1 August 1997 Page 6-1 6 General A high or critical reliability system provides highly-available call processing because single points-of-failure in the system that result in loss of call processing are minimized.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Reliability Options Issue 1 August 1997 Page 6-2 The Packet Bus is NOT duplicated in the same way that the TDM Bus is duplicated (that is, there is one Packet Bus, while there are two TDM Buses). However, there are several spare leads on the Packet Bus itself that are not normally used.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Reliability Options Issue 1 August 1997 Page 6-3 information, see TDM-BUS Maintenance section in Chapter 10, ‘‘Maintenance Object Repair Procedures’’, and the set tdm command in Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 August 1997 Page 6-4 Duplicated Hardware A description of the hardware components used in a high or critical reliability system follows.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 August 1997 Page 6-5 Tone-Clock circuit packs which of the two is currently the active one. These leads are known as the Tone-Clock Select leads. System software can request that the SPE Select lead and/or the Tone-Clock Select leads be changed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 August 1997 Page 6-6 follows: Processor A to Maintenance/Tape Processor A over the serial link to Duplication Interface A over the serial link to Maintenance/Tape Processor B to Processor B. The flow in the reverse direction is exactly opposite.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 August 1997 Page 6-7 Duplication Interface B and Duplication Interface A; this serial link is carried over the ICC. Communication between software on the Active SPE and the Standby SPE is sent over the serial link between Duplication Interface A and the Maintenance/Tape Processor in carrier B. This serial link is also carried over the ICC.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Issue 1 August 1997 Reliability Systems: A Maintenance Aid Duplication Concepts Page 6-8 out-of-service bus are maintained, but no new calls are assigned to the out-of-service bus. In addition to the system software’s ability to detect a defective bus and perform a TDM Bus switch, the user also has the ability to specify if and when a scheduled control channel switch is to be performed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Duplication Concepts Issue 1 August 1997 Page 6-9 Circuitry sends this information to the Common Shadow Circuitry on the Standby SPE Duplication Interface via the ICC. The Common Shadow Circuitry on the Standby SPE Duplication Interface then writes the data to Standby SPE Memory.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Duplication Concepts Issue 1 August 1997 Page 6-10 readily available to assume the role of the Active SPE, but may do so depending on the severity of the Active SPE fault(s). In Busyout Mode, the Standby SPE is busied out by the busyout SPE-standby command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Duplication Concepts Issue 1 August 1997 Page 6-11 SPE-Interchanges The process by which the Standby SPE takes over for the Active SPE is referred to as an SPE-interchange.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Reliability Systems: A Maintenance Aid Duplication Concepts 6 Table 6-1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid System Technician Commands for High and Critical Reliability Systems Issue 1 August 1997 Page 6-13 System Technician Commands for High and Critical Reliability Systems The following system technician commands support high and critical reliability systems. Complete descriptions of these commands are found in Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid System Technician Commands for High and Critical Reliability Systems Issue 1 August 1997 Page 6-14 ■ The test duplication-interface [1] a | b [short | long] command tests the specified TN772 Duplication Interface circuit pack. ■ The test shadow-link command tests the SHDW-LINK (Memory Shadowing Link).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid System Technician Commands for High and Critical Reliability Systems Issue 1 August 1997 Page 6-15 detect faults and/or lack of faults on those Standby SPE components may not have had the opportunity to run. Accordingly, alarms are not raised or retired on the components.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Processor Complex Circuit Pack LED Strategies Page 6-16 Commands for Packet Bus Redundancy ■ The status system command displays the status of the Packet Bus, and the number of faulty and open leads that the Maintenance/Test circuit pack has found. ■ The test pkt port-network [1 | 2 | 3] command tests the Packet Bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Processor Complex Circuit Pack LED Strategies Page 6-17 NOTE: In addition to the standard LEDs, the Processor circuit pack has the red major and minor alarm LEDs, an amber warning LED, a green ack LED, and a red Emergency Transfer LED.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability ■ Page 6-18 Network Control Circuit Pack (TN777B): Yello w Green Red On - - Link terminated at NCCP On - Maintenance running on NCCP - On - Meaning Fault on NCCP There is also an yellow LED (below Memory Card slot). When ON, the Memory Card is in use.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-19 Object Repair Procedures’’ for the procedure to replace the Tone-Clock circuit pack. ! CAUTION: When circuit packs in the Active SPE are to be replaced, this section provides procedures for performing an SPE-interchange to place the circuit packs in the Standby SPE mode.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-20 Software Running If system software is running, determine which SPE is the Standby SPE by issuing the status system command from the G3MT terminal. Look at the SPE and MODE fields in the upper left corner of the form to determine which SPE (A or B) is the Active SPE; it is labeled as ”active.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-21 cause a PEI. If the refresh or system interchange are unsuccessful, then use the SPE select switches to hard select the Standby SPE (this will result in a COLD 2 restart of the system). 4.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-22 When all Standby SPE circuit packs have been upgraded, force the Active SPE to become the Standby SPE as follows: 1. Issue the status system command from the terminal. Look at the SPE and MODE fields in the upper left corner of the form to determine the status of the Standby SPE.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-23 NOTE: Do not remove power before proceeding with step 2. All PPN Control Carriers used in High or Critical Reliability Systems (A slot for the Duplication Interface circuit pack identifies these carriers.) have staggered pins to support the hot plug-in of circuit packs. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-24 Object Repair Procedures’’, to restore it to service. Proceed to Step 4 regardless of whether or not the attempt to restore the 1B Tone-Clock to service was successful.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-25 recover the translations when the Active SPE enables memory shadowing to the Standby SPE. e. At the prompt REPLACE TRANSLATION MEM-CARD ON WITH SOFTWARE MEM-CARD, wait 3 minutes for the Standby SPE to initialize before proceeding to next step. f.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability ! Issue 1 August 1997 Page 6-26 WARNING: Move only one SPE Select Switch at a time. DO NOT move both switches at the same time. ! WARNING: If the Active SPE has alarms in it, an SPE-interchange may occur after moving each SPE Select Switch back to the AUTO position.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 August 1997 Page 6-27 Additional Tests for Replaced DATA-CHL, PKT-CTRL, and PROCR Circuit Packs After all affected circuit packs have been replaced, if the replaced circuit packs include the TN777B Network Control circuit pack(s), the TN778 Packet Control circuit pack(s), or the Processor circuit pack(s), additional t
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability YES Issue the "save translations spe-active" command Page 6-28 Are there SHDW-CIR alarms in the active SPE or are there SHDW-LNK alarms? NO Are there DUPINT alarms in the active SPE carrier? Exchange the active SPE and STANDBY SPE memory cards or tapes Issue the "save translations spe-active" comman
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Page 6-29 A YES Is the 1B CARRIER TONE CLOCK "in" service and "active"? NO Is the 1B CARRIER TONE CLOCK "in" service and "standby"? NO Restore the 1B TONE CLOCK to "in" service (Refer to the TONE-BD section of the maintenance manual, 555-204-105) Is the defective circuit pack the carrier A DUPINT?
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Page 6-30 D C In sta ll n ew circ u it p a ck Inser t softw are m em ory card into the active SP E . U se the "lis t config soft" com m and to verify yo u h ave th e c o rre c t vers io n. If the softw are does n ot m atch or the update file contains data es calate.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Issue 1 August 1997 Reliability Systems: A Maintenance Aid Procedure for Installing/Replacing the Inter-Cabinet Cable Page 6-31 Procedure for Installing/Replacing the Inter-Cabinet Cable The Inter-Cabinet Cables (ICCs) are physically located on the back of the cabinet behind the panels and between the A control cabinet and the B control cabinet. The panels must first be opened to see the ICCs.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Blocking Standby SPE Maintenance Activities for System Testing Issue 1 August 1997 Page 6-32 Blocking Standby SPE Maintenance Activities for System Testing Sometimes it is necessary to block Standby SPE maintenance activities so that system technician commands that test Standby SPE components can be conducted without being blocked with the G3MT terminal message line “Standby S
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Blocking Standby SPE Maintenance Activities for System Testing Issue 1 August 1997 Page 6-33 Maintenance activity is performed automatically on the Standby SPE after the SPE Select Switches are returned to their AUTO positions in Step 4. This can be verified by issuing the status system command and noting that the Standby SPE is labeled as “maint.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 6 Reliability Systems: A Maintenance Aid Blocking Standby SPE Maintenance Activities for System Testing Issue 1 August 1997 Page 6-34
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 7 Issue 1 August 1997 LED Interpretation General LED Interpretation Page 7-1 7 General The lighting and unlighting of LEDs indicates to the system user the status of various maintenance components in the system. LEDS are located on the attendant console, on all circuit packs in the switch cabinets and, optionally, on customer-designated voice terminals.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 LED Interpretation Processor and Maintenance Circuit Pack LEDs Issue 1 August 1997 Page 7-2 NOTE: Alarms on the PROCR, PR-MAINT, MEMORY, and PR-MEM MOs are indicated by the red LED on the Processor circuit pack. ■ Green (test)—the system is running tests on this circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 LED Interpretation Duplication Interface Circuit Pack LEDs Issue 1 August 1997 Page 7-3 ALARM LED (RED) TEST LED (GREEN) BUSY LED (AMBER) ALARMS MAJOR MINOR MAJOR ALARM LED (RED) MINOR ALARM LED (RED) WARNING ALARM LED (AMBER) WRNG ACK EMERGENCY TRANSFER ACKNOWLEDGEMENT LED (GREEN) OFF CONTROL SWITCH ON EMERGENCY TRANSFER AUTO EMERGENCY TRANSFER LED (RED) Figure 7-1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 LED Interpretation Duplication Interface Circuit Pack LEDs Issue 1 August 1997 Page 7-4 to either the ‘‘A’’ position or the ‘‘B’’ position. Thus, when both SPE Select switches have been moved to either ‘‘A’’ or ‘‘B,’’ the OVERRIDE LED turns red and lights steadily. NOTE: Failure to move both SPE Select switches to the same position causes the system to retain control of processor selection.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 LED Interpretation Attendant Console LEDs Issue 1 August 1997 Page 7-5 Attendant Console LEDs The console has two red LEDs, labeled ALM and ACK, on the left side of the dial. The left LED lights steadily when there is a Major or Minor alarm at the switch cabinet. The right LED lights steadily if the alarm has been successfully reported to INADS.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 LED Interpretation Control and Port Circuit Pack Status LEDs Issue 1 August 1997 Page 7-6 ■ Check the Error Log for TONE-BD and TDM-BUS errors. Enter test tdm P where P is the port network containing the relevant slot. Refer to” Restarting Nonfunctioning Port Circuit Packs” in Chapter 10, ‘‘Maintenance Object Repair Procedures’’ in the general description of the “TDM-BUS”.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 LED Interpretation Control and Port Circuit Pack Status LEDs Table 7-1. Page 7-7 Circuit Pack Status LEDs Equipment Type Port Circuit Packs LED Description Red On briefly during power up, circuit pack reseating, resetting, and system reset. Steadily on if circuit pack fails start-up test or fails while in use. Off during normal operation.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 7 LED Interpretation Control and Port Circuit Pack Status LEDs Table 7-1. Page 7-8 Circuit Pack Status LEDs — Continued Equipment Type LED Yellow Description Network Control ■ Lit when one of the data channels is in use ■ On the TN777B Network Control circuit pack, a fourth yellow LED with the label ‘‘Card in use’’ is lit when the translation card is in use.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout access-endpoint Page 8-1 Maintenance Commands and Trouble-Clearing Aids 8 8 For Maintenance Objects and Maintenance Commands for the DEFINITY Wireless Business System (DWBS), refer to the appropriate maintenance documentation that accompanies the DWBS.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout board Page 8-2 Feature Interactions ■ If there is an active call on the specified access endpoint, this command causes the call to drop.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout board Page 8-3 ports do not receive dial-tone. Warning alarms are generated on each busied out port in the access endpoint. The release access-endpoint command returns all the ports associated with the specified access endpoint to operation. ! WARNING: This command is service disrupting and may cause extraneous alarms.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout cdr-link Page 8-4 Alternate way to identify maintenance objects. Alt.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout data-module Page 8-5 Alternate way to identify maintenance objects. Alt.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout journal-printer busyout data-module 300 Page 8-6 SPE A COMMAND RESULTS Port Maintenance Name 01C1103 DIG-LINE Alt. Name 300 Result PASS Error Code Command successfully completed Field descriptions Port Port address (cabinet-carrier-slot-circuit) or the data channel number Maintenance Name The name of maintenance object Alt.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout journal-printer Page 8-7 case the link is insane and should be torn down. These links provide asynchronous data connections from the switch to peripherals. For general information on journal printer links, refer to the description of the ‘‘busyout pms-link’’ command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout link Page 8-8 Field descriptions Port Physical object port address: 0 = wakeup log, 1 = pms log Maintenance Name The name of the maintenance object Alt. Name Not applicable Result Test result: Pass, Abort, Fail Error Code Numeric code explaining why the release failed or aborted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout mis Page 8-9 Field descriptions Port Port address represents link-id Maintenance Name The name of the busied out maintenance object Alt. Name Not applicable Result Test result: Pass, Abort, Fail Error Code Numeric code explaining why the release failed or aborted. Refer to the detailed list of the codes by test number for each MO.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout modem-pool Page 8-10 Field descriptions Port Not applicable Maintenance Name Name of busied out maintenance object: MIS Alt. Name Not applicable Result Test result: Pass, Abort, Fail Error Code Numeric code explaining why the release failed or aborted. Refer to the detailed list of the codes by test number for each MO.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout packet-control Page 8-11 Output busyout modem-pool 1 SPE B COMMAND RESULTS Port Maintenance Name 01C0701 01C0703 Alt.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout packet-control Page 8-12 Action/Object Qualifier Qualifier Description Permissions Defaults busyout packet-control location Location applies to duplicated configurations only. Location represents a carrier that contains packet-control in the system. Valid locations = 1A or 1B.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout pms-link Page 8-13 Field descriptions Port Port address (cabinet-carrier) Maintenance Name Type of busied out maintenance object (PKT-CTRL). Alt. Name Not applicable Result Test result: Pass, Abort, Fail Error Code Numeric code explaining why the release failed or aborted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout port Page 8-14 Therefore, disable the attempted re-setup of a link with the busyout command and the link remains intact. If the link is already down, the busyout command stops periodic re-setup attempts on the link. Output The following example is a display of the busyout pms-link command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout pri-endpoint Page 8-15 Output The following example is a display of the busyout port command. busyout port 01C0701 SPE A COMMAND RESULTS Port Maintenance Name 01C0701 ANL-LINE Alt. Name Result PASS Error Code Command successfully completed Field descriptions Port Port address (cabinet-carrier-slot-circuit) Alt.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout sp-link Page 8-16 Action/Object Qualifier Qualifier Description Permissions Defaults busyout pri-endpoint extension PRI endpoint extension number init inads craft nms none Examples: busyout pri-endpoint 25012 busyout pri-endpoint 77868 Feature Interactions If active calls resides on specified PRI endpoints, the busyout command dr
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout spe-standby Page 8-17 each busied out maintenance object, so that INADS can determine the state of the object. Placing the system printer link in a busyout state blocks access to the system printer. The release sp-link command reactivates the system printer link.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout spe-standby Page 8-18 the STBY-SPE Warning alarm are maintained across a reset system 1 (Warm restart) and a reset system 2 (Cold 2 restart) but are removed after all other levels of restart.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout station Page 8-19 busyout station This command places the installed and uninstalled administered voice terminal extension (station) in a maintenance busy state. No periodic or scheduled tests are performed on the busied out station until it is released.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout tdm Page 8-20 busyout tdm This command places the specified tdm bus in a maintenance busy state. No periodic or scheduled tests are performed on the busied out bus until it is released. When the object is maintenance busy it is deactivated (no call processing activity may include the busied object).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout tone-clock Page 8-21 Maintenance Name Type of busied out maintenance object: TDM-BUS Result Test result: Pass, Abort, Fail Error Code Numeric code explaining why the release failed or aborted. Refer to the detailed list of the codes by test number for each MO.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids busyout trunk Page 8-22 Alt. name Not applicable Result Test result: Pass, Abort, Fail Error Code Numeric code explaining why the release failed or aborted. Refer to the detailed list of the codes by test number for each MO.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids cancel hardware-group Page 8-23 Field descriptions Port Port address (cabinet-carrier-slot-circuit) Maintenance Name Type of busied out maintenance object. Alt. Name Alternate way to identify maintenance objects.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change circuit-packs Page 8-24 change circuit-packs This command allows users to administer circuit packs that are inserted into the system port, expansion control, and switch node carriers. It is used to configure the system when circuit packs are not physically inserted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change circuit-packs change circuit-packs 1 Page 8-25 Page 2 of 5 CIRCUIT PACKS Cabinet: 1 Cabinet Layout: Slot Code Sfx 00: 01: TN754 02: TN754 03: TN754 04: TN754 05: TN754 06: TN754 07: TN754 08: TN754 09: TN754 10: TN754 single-carrier Name DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL LINE LINE LINE LINE
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change circuit-packs Page 8-26 change circuit-packs 1 Page 4 of 5 CIRCUIT PACKS Cabinet: 1 Carrier: D Cabinet Layout: single-carrier Carrier Type: port Slot Code Sfx Name Slot Code Sfx Name 00: 11: 01: 12: TN722 B DS1 TIE TRUNK 02: 13: TN760 C TIE TRUNK 03: TN750 B ANNOUNCEMENT 14: 04: 15: TN754 DIGITAL LINE 05: 16: 06: 17: TN742 ANALOG LINE 07: TN
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids change synchronization 8 Page 8-27 Code Circuit pack code (TN number) to identify the circuit pack type Sfx Lists the suffix, if applicable Name Alphanumeric circuit pack name change synchronization Each system contains a hierarchy of sources used for timing synchronization.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance change synchronization Page 8-28 Page 1 of 1 SYNCHRONIZATION PLAN SYNCHRONIZATION SOURCE (DS1 circuit pack location) Stratum: 3 Port Network: 1 Field descriptions Stratum: Current synchronization stratum (3, 4) Primary: First choice system synchronization source (blank entry = no synchronization); field
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-29 5. Press Enter and verify that the screen displays the message: Command successfully completed NOTE: For earlier releases of system software, disable Cleared Alarm Notification and Restart Notification before submitting the form.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance change system-parameters maintenance Page 8-30 Page 2 of 3 MAINTENANCE-RELATED SYSTEM PARAMETERS MAINTENANCE THRESHOLDS ( Before Notification ) Minimum Threshold for TTRs: 4 Minimum Threshold for CPTRs: 1 Minimum Threshold for Call Classifier Ports: _ TERMINATING TRUNK TRANSMISSION TEST (Extension) Test Type 1
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Issue 1 August 1997 Page 8-31 Operations Support Parameters Product Identification Identifies switch to an Operations Support System (OSS): 10-digit number starting with 1. First OSS Telephone Number Switch reports alarms first to the First OSS telephone number (for example, INADS or Trouble Tracker).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Issue 1 August 1997 Page 8-32 Suspension Threshold Some problems cause alarms to be generated and resolved repeatedly. To detect these problems, the switch suspends Cleared Alarm Notification when it has reported the specified number of Cleared Alarm notifications in a 24 hour period.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Issue 1 August 1997 Page 8-33 Scheduled Maintenance An automated series of maintenance tests and operations runs daily according to the schedule and settings specified in the following fields Table 8-1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Table 8-1. Issue 1 August 1997 Page 8-34 Scheduled Maintenance Settings — Continued EXP-LINK Interchange This field indicates if expansion links between port-networks interchange as part of scheduled maintenance. The value, “daily”, means that EXP-LINK interchanges automatically occur everyday.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Table 8-1. Test 100, Type Test Page 8-35 Scheduled Maintenance Settings — Continued Type Test 102, Type 105 This field specifies extensions assigned to receive tie-trunk calls from other switches that have test line origination capability. The system responds by sending a sequence of test tones.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Table 8-1. Issue 1 August 1997 Page 8-36 Scheduled Maintenance Settings — Continued ISDN-BRI Service SPID This field shows if the link associates with the Service SPID. If the link is associated with the Service SPID. This number is the test SPID (0 – 99999) (under BRI-SET MO). Otherwise, this field is blank.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Issue 1 August 1997 Page 8-37 Modem Connection On page 3 of the example forms, 11 fields disappear when the “Modem Connection?” field is set to internal. In this example the “Modem Connection” field is set to “external” revealing the 11 fields.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Issue 1 August 1997 Page 8-38 Misc. Init. Param This 20-character field defaults to blank ( ). This field supports unspecified initialization parameters. The AT commands specified in this free-form field to be sent to the external modem, always initialize last. This field is case in-sensitive.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids clear audits Page 8-39 clear audits This command clears cumulative and/or peak hour’s data collected for each data relation audit. This command clears old data to display data collected since the last clear audits command when the status audits command is invoked. Refer to the status audits manual page for more information).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids clear interface Page 8-40 clear interface This command reintializes counter values maintained by the Processor Interface (PI) circuit pack. The status interface command, used in the development environment, displays the counters. The PI circuit pack, a front end processor, implements the packet and link layers of the BX.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids clear mst Page 8-41 clear mst This command precedes a trace. If this command is active during a trace, it clears unwanted data.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids disable administered-connection Page 8-42 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions copy update-file override Copies update files from active SPEs to standby SPEs, regardless of the dates. init inads none see below.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids disable mst Page 8-43 disable mst This command stops the message trace facility. If the trace was not already disabled, the command inserts a GAP marker into the trace. The user should execute the disable mst command when the trace is complete. If left enabled, the trace continues to use CPU time until the time limit expires.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids disable test-number 8 Page 8-44 disable test-number This command prohibits selected maintenance tests from running. To run a disabled test number, enter the enable test-number command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display alarms Issue 1 August 1997 Page 8-45 System Reboots and the Alarm Logs The system saves the alarm and error logs to the active SPE memory card if any of the following events occur: — The save translation command is executed. — Translations are saved as part of scheduled maintenance. — A reboot takes place.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display alarms 8 Page 8-46 Action/Object Qualifier Qualifier Description Permissions Defaults display alarms print Report sent to printer schedule Command is validated and then a scheduling form displays to schedule execution of the command. The command is then placed in the command queue and is executed at the specified time.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display alarms Issue 1 August 1997 Page 8-47 The fields on the options screen are described below: ALARM TYPES Enter y (yes) or n (no) in any of the 5 alarm type fields Interval Enter one of the codes below: m = last month h = last hour d = last day w = last week a = all (default) From Month/day/year (example: 01/01/97); if the From date is blank, the report conta
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display alarms Page 8-48 The figure below is an example of an Alarm Report.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids display cabinet Page 8-49 Identifies the location of maintenance object, as follows: Alt Name ■ Station = extension number ■ Trunk = Group number (78/__) or group and member numbers (78/01) ■ Private CO Line = private CO line (P) and group number.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display cabinet 8 Page 8-50 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions display cabinet print Report sent to printer none none schedule Command is validated and then a scheduling form displays to schedule execution of the command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids display communication-interface Page 8-51 Field descriptions Cabinet Administered cabinet number Cabinet Layout Type of cabinet (five-carrier or single-carrier-stack) Cabinet Type Type of port network (processor or expansion) Number of Port networks Number of port networks (1 or 2) Room Room where cabinet is located, if administered on th
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display communication-interface 8 Page 8-52 The display comm hop-channels command displays the translation data for hop channels. A hop channel is a bi-directional network channel between two interface links for DCS message hopping. A hop channel is used to tandem DCS messages from one interface link to another interface link.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Page 8-53 . display communication-interface hop-channels Page 1 of 4 HOP CHANNEL ASSIGNMENT Link/Channel A 3 Link/Channel B 1 4 Link/Channel A Link/Channel B 12 Field descriptions Link/Channel A Identifies the first of the two link/channels joined by the hop channel. Links range from 1 to 16.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Page 8-54 display communication-interface links SPE A INTERFACE LINKS Link Enabled 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: y n y n n n n n n n n n n n n n X.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Identification Page 8-55 This field records the type and identification number of the machine connected to this link. This field is for informational purposes only.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display disabled-tests 8 Page 8-56 Remote Port The application port used by the remote session. Adjunct Name The name of the adjunct connected to this processor channel. These are defined in the Adjunct Name Form. Only AUDIX and MSA channels require entries in this field: AUDIX, MSAAMWL, MSAHLWC, MSALLWC, and MSAMCS.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 August 1997 Page 8-57 display errors This command creates an Alarm Report. The user completes an option screen to select the parameters for the report. The system creates the reports from the logs of the maintenance subsystem. The subsystem monitors the system hardware and logs problems as errors or alarms.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display errors 8 Page 8-58 T Action/ Object Qualifier Qualifier Description Permissions Defaults display errors high resolution Highlights the time stamps on the Error Report for the first and last occurrences of the error.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display errors Error List Issue 1 August 1997 Page 8-59 Enter one of the error lists below: active-alarms (default) errors cleared-errors The title for the Hardware Error Report includes the name of the selected error list.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display errors Page 8-60 Form output After you complete the options screen, the system displays a 1- or 2-page Hardware Error Report.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 August 1997 Page 8-61 Error Type Lists the error number for the type of problem encountered for this maintenance object. The technician must use this error number in conjunction with the logical name information to determine the exact nature of the error. Aux Data Lists additional information concerning the maintenance object error condition.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display errors Page 8-62 Rt/Hr Rate per Hour - An approximation of the rate that this error occurred in the last hour.If the number of errors exceeds 3 digits, the system enters the number 256, which indicates that a larger number of errors occurred, but could not be displayed correctly.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display events Page 8-63 display events A vector event is the occurrence of something unexpected during a vector-routed call due to resource exhaustion or faulty vector programming. (For example, route-step failures are typically due to the programming of an invalid extension.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display events Page 8-64 Output See DEFINITY Communications System Generic 3 Call Vectoring and Expert Agent Selection (EAS) Guide, 555-230-520, for more information on how to interpret this report. In particular, the Event Data 2 field are associated with possible causes and repair strategies for the event.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Page 8-65 The following example shows a typical vector event report.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 1. Maintenance Commands and Trouble-Clearing Aids display initcauses Page 8-66 Refer to the Report Scheduler and System Printer feature specification for more details. Output The following example shows the output from the display initcauses command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Issue 1 August 1997 Page 8-67 Field descriptions Cause Reason for the restart: ■ Active Down: (High or Critical Reliability system only) The Active SPE went into SPE Down mode. The Duplication Interface initiated an SPE-interchange to the Standby SPE.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Issue 1 August 1997 Page 8-68 ■ LMM Request: A sanity time-out was requested by the LMM firmware. The three processor circuit pack LEDs blink until the sanity timer goes off. The LMM requests a restart like this when it gets into trouble, usually with memory.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Issue 1 August 1997 Page 8-69 ■ SPE-Select Lead Change: (High or Critical Reliability system only) The system could not determine why the SPE changed its status from Active or Standby. However, this change usually indicates a transition from Active to Standby.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids display initcauses Action Escalated Page 8-70 ■ LMM Put Fail: This initcause occurs when the LMM has failed to place the request for initcause message in the DPR. This could occur if the MTP does not respond to the DPR handshake. Level of Restart: Warm (escalation turned on).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display memory-configuration 8 Page 8-71 Carrier The “carrier” statement indicates the carrier on which the recovery was performed (possible values are 1A and 1B). In most cases, this “carrier” is the Active SPE carrier when the restart occurs. However, it is possible in a High or Critical Reliability System that this carrier was the Standby carrier.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display memory-configuration display memory-configuration long PROCESSOR MEMORY-CONFIGURATION (M bytes) SPE_A Issue 1 August 1997 Page 8-72 SP_A SPE_B Flash ROM: 16 16 Total DRAM: 12 12 SIMM A: SIMM B: SIMM C: 4 4 4 4 4 4 Command successfully completed Command: The following output example is for the display memory command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display port 8 Page 8-73 display port This command displays the port location, the equipment connected to the port, and the means by which the port can be identified (for example, an extension number, the trunk group and member, and so on).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display synchronization 8 Page 8-74 Depends on the hardware that is physically connected to the port: If hardware is The field contains Identification: station trunk modem pool station extension trunk group and member number) modem pool group number display synchronization This command calls up the synchronization form where the administered synch
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display synchronization display synchronization Page 8-75 Page 1 of 2 SYNCHRONIZATION SOURCE (DS1 circuit pack location) Stratum: 4 Primary: Secondary: DS1 CIRCUIT PACKS Location 02B10 D92D1 02B11 d92D1 01C10 D92D1 01C11 D92D1 Name Slip ds1 2b10 n ds1 2b11 n ds1 1c10 n ds1 1c11 n Location Name Slip NOTE: TN722B DS1 sources result in stra
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance 8 Page 8-76 display system-parameters maintenance This command displays the translation data for maintenance-related system parameters.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Page 8-77 display system-parameters maintenance MAINTENANCE-RELATED SYSTEM PARAMETERS OPERATIONS SUPPORT PARAMETERS Product Identification: First OSS Telephone Number: Second OSS Telephone Number: Alarm Origination to OSS Numbers: Cleared Alarm Notification? Restart Notification? Test Remote Access Port? CPE Al
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance change system-parameters maintenance Page 8-78 Page 3 of 3 MAINTENANCE-RELATED SYSTEM PARAMETERS Modem Connection: external Data Bits: 8 Parity: none Modem Name: intel RTS/CTS Enabled: Asynchronous Data Mode: DTE Auto-Data Speed: Disable Data Compression: Enable Error Control: Misc. Init.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Alarm Origination to OSS Numbers Issue 1 August 1997 Page 8-79 One of four options for alarm origination (neither): ■ If both, all Major and Minor alarms result in an automatic call to both OSS telephone numbers. Both OSS telephone numbers must be administered.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 August 1997 Page 8-80 Indicates the minimum level (Major, Minor or Warning) at which the Customer-Provided Equipment (CPE) alarm is activated. If the level is none, the CPE does is not activated for any alarm.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 August 1997 Page 8-81 Stop Time Time (hour and minute) when scheduled daily maintenance stops. If any daily maintenance operations are not completed by this time, the system notes where in the sequence it stopped and perform those operations during the next scheduled daily maintenance.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 August 1997 Page 8-82 Minimum Threshold for TTRs When the number of touch tone receivers (TTRs) in service falls below this number (4 to 200), a WARNING alarm is raised against TTR-LEV. These are also known as dual-tone multifrequency receivers (DTMRs).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance DSO Loop-Around Test Call Extension Issue 1 August 1997 Page 8-83 Extension number for the test call. This test extension number is used to establish a loop-around connection on the selected trunk. The DSO Loop-Around Test Call feature is used primarily for testing DSO channels associated with non-ISDN-PRI trunks.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 August 1997 Page 8-84 No. of Parties to Be Conferenced Enter Digit 3 2 4 3 5 4 6 5 7 6 These fields indicate whether a Disk circuit pack is present in the system, and which Packet Interface slots are administered.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 August 1997 Page 8-85 RTS/CTS Enabled Informs the modem that communication with the data source UART will be driven with RTS/CTS flow control (6 characters long, default = \Q3). Field is case insensitive, however, the default is in upper case.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids display time Adjustable Make/Break Ratio Page 8-86 Controls the make/break ratios of pulses and DTMF dialing and can be of particular importance when using a modem that may be transferable from country to country. Field is 5 characters long and case insensitive; default = blank.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids display time 8 Page 8-87 Action/Object Qualifier Qualifier Description Permissions Defaults display time print Report sent to printer none schedule Command is validated and then a scheduling form displays to schedule execution of the command. The command is then placed in the command queue and is executed at the specified time.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids download update-file Issue 1 August 1997 Page 8-88 download update-file The update file is transferred to the switch asynchronously from either an INADS host or a personal computer (PC) using the XMODEM protocol. Remote download Remote users can dial into the switch by either using the “call” command (from an INADS host) or by dialing the switch directly with a modem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids download update-file Page 8-89 during and after the original download. If no errors are found, the file is marked valid. There is no feedback to the user on the status of the standby copy. If an error is encountered during the copy or validation process on the standby, an error is logged in the software error log.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids download update-file Issue 1 August 1997 Page 8-90 copies of translations, announcements and software files are consistent across both processors in a High or Critical Reliability System. If the test detects a difference, a minor, off-board alarm is generated. ■ When checking the software, the test compares the memory resident software version and patch identifier.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids download update-file Issue 1 August 1997 Page 8-91 3. The LMM encountered a problem with the patch file. This is unlikely because the same checks (and more) were performed when the file was downloaded, prior to marking the file valid. This implies that the memory that stored the update file was corrupted. a. Apply the back out file immediately to back out the changes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids enable administered-connection Page 8-92 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids enable suspend-alm-orig Page 8-93 enable suspend-alm-orig This command enables Suspend Alarm Origination for a board (including all ports and endpoints on the board) or for a port (including all endpoints on the port) for both on- and off-board alarms or for off-board alarms only.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids enable synchronization-switch Page 8-94 enable synchronization-switch This command re-enables automatic clock switching or returns the maintenance subsystem back to the normal state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids get vector Page 8-95 get vector This command displays the conditions and the Switch Processing Element (SPE) associated with a core dump of memory to tape or memory card. The dump occurs on the tape or disk of the previously active SPE or the SPE previously specified using the set vector command in systems with duplicated SPEs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids get vector Page 8-96 Field descriptions Core Dump Vector A hexadecimal value representing the condition(s) that cause(s) a core dump. This hexadecimal value is a bit map of the four reset conditions (from least to most significant bit): ■ warm start ■ cold 2 restart ■ cold 1 restart ■ reboot.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Maintenance Commands and Trouble-Clearing Aids list configuration 8 Page 8-97 The time of the core dump for SPE A and SPE B. If the system has a simplex SPE, a timestamp for SPE A (or the active SPE) and non duplicated SPE” are displayed for SPE B. If the core dump cannot be accessed, can’t access displays for the corresponding SPE.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids list configuration Page 8-98 board PCSS Displays all assigned ports on the circuit pack specified by cabinet, carrier, and slot. carrier c Displays all circuit packs and assigned ports on a specified carrier. control Displays all circuit packs in the control complex.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 8 Maintenance Commands and Trouble-Clearing Aids list configuration Page 8-99 Field descriptions Board Number The functional name of the circuit pack Code The TN or UN code and suffix of the circuit packs Vintage The vintage number of the circuit pack no board The circuit pack is administered but not physically installed conflict The circuit pack administered to the slot differs from the
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-100 8 list config software-version This command displays ■ Software version numbers and compatibility indexes of the software load modules stored in system memory (RAM) and on the Mass Storage System devices (tape). ■ The dates and times when translation and announcement data were last saved to the MSS.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-101 8 list configuration software-version Page 1 SOFTWARE VERSIONS SPE-A UPDATE FILE Creation (GMT) Date: Old Version Tape: Old Identifier Tape: New Identifier Tape: Update State: SPE-B 4:17 pm FRI NOV 3,1995 G3V4i.03.0.044.0 none 000010 new update ready to be applied SOFTWARE VERSION Memory Resident: G3V4i.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-102 8 Translation Date Section Displays information related to the translation files as stored in memory and the MSS. Memory Resident Date and time when translation data was last read from the MSS into memory. This is stored in SPE memory and is not modified by changes to translation data.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-103 8 Mem Card Resident The last date and time that announcement data was saved to the memory card. If the memory card is not installed, this field displays no card. PKT-CTRL FW Version Section displays information related to the Packet Control firmware.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list disabled-mos Page 8-104 8 d. deferred partially applied — an error condition that is valid only when a update that is in the process of being applied fails. Check the validity of the update file that was sent, and then check the hardware error log for tape errors, and follow standard maintenance procedures. e.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list history Page 8-105 8 Field descriptions Maintenance Name The type of maintenance object (or group of maintenance objects) that have been disabled. All is also valid. Location The physical location of the disabled maintenance object that has been disabled.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list history Page 8-106 8 Feature Interactions The translation log is written to the memory card as translation data when the save translation command is executed. The translation data is time stamped when saved. This time stamp is noted when translation is loaded from the memory card and included in all recent change history reports.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list isdn-testcall Page 8-107 8 Field descriptions Date The date the command was issued in (mm/dd format) Time The time the command was issued (in hh:mm format) Port The port type to which the user was connected when the command was issued.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list marked-ports Page 8-108 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list isdn-testcall print Report sent to printer. none none schedule Command is validated and then a scheduling form displays to schedule execution of the command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list measurements Page 8-109 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list marked-ports print Report sent to printer. none none schedule Command is validated and then a scheduling form displays to schedule execution of the command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list measurements Page 8-110 8 NOTE: The list measurements command has many more options than documented here. Only those options dealing with DS1 board are documented below.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list measurements Page 8-111 8 Output list measurements ds1 summary 2a19 Switch Name: Date: 1:25 pm SPE A THU APR 16, 1992 DS-1 Link Performance Measurements Summary Report Counted Since: 1:20 pm THU APR 16, 1992 Number of Seconds Elapsed Into Current 15-min Interval: 323 Total of Valid 15-min Intervals in Past 24-hr Period: 0 Total of Current Wo
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list measurements Page 8-112 8 Category The four categories correspond to four measurement error counters. The four categories are "," "," "," and "". The meanings of each category follow: ■ Errored Seconds: the value of the errored seconds counter for the specified 15-minute interval (0 - 900 or N/A if data for the 15-minute interval is invalid).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-113 8 Field descriptions (list measurements ds1 log) Counted Since: The start time and date when the associated measurement counters were cleared or the DS1 circuit pack was administered. DATE The date of the 15-minute interval. TIME The time of the 15-minute interval.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-114 8 Action/Object Qualifier Qualifier Description Permissions Defaults list mst from message number Message number to start the display; if the number is not in the buffer, then that is indicated on the display, and no additional messages are displayed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-115 8 Output list mst MST DATA Number Date/Time 1 12/21/90 14:30:21.220 Type 62 2 3 4 5 14:30:22.420 14:30:23.420 14:30:25.420 14:30:25.820 60 60 60 60 6 7 8 14:30:28.020 14:50:25.820 14:52:26.020 62 71 56 9 14:52:26.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-116 8 Table 8-2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-117 8 Table 8-2. Summary of MST Message Types — Continued Code Description 0xA0 X.25 Outgoing application data message 0xA1 X.25 Incoming application data message 0xA2 X.25 Application error message 0xB0 X.25 Outgoing session layer control message 0xB1 X.25 Incoming session layer control message 0xCF X.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-118 8 Version 1 of MST message type 0xA2 would appear on the’list mst’ output: Number Date/Time Type Message 1 11:41:22:425 A2 17 10 Version 2 of MST message type 0xA2 would appear on the list mst output: Number Date/Time Type Message 90 12:41:14:112 A2-02 17 10 21 03 32 05 01 80 Vector Trace Message type: 0x10 Message
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-119 8 Message format: Message[1-4] = cid (defined in $BASEPJ/hdrs/capro.h) Message[5-6] = event Message[7+] = auxiliary data (based on event) Events are defined in $BASEPJ/hdrs/evnt_defs.h.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-120 8 0x23 - MT_IMT (miscellaneous IMT hooks) This message type is for miscellaneous IMT hooks. The only sub-type currently available is for a debug button (dbut). The button number is provided in the debug button MST message so that more than one button can be administered (through IMT) to convey different meanings.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-121 8 serv_d (other serv_d messages): Message[1-4] = user identifier Message[5-6] = hook identifier (defined in $BASEPJ/hdrs/mstencode.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-122 8 Message[7] = message length Message[8] = angel id Message[9+] = standard CCMS message Packet (D92) Message type: 0x32 uplink Message format: Message[1-4] = user identifier Message[5-6] = hook identifier (defined in $BASEPJ/hdrs/mstencode.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-123 8 traced. The body which is a real ASAI message (except for Level 2 Primitives) follows the qualifier. When the display is administered for abbreviated format, the body contains only the initial part of the ASAI message (all information in beginning of message up to and including the Q.931 IE tag) plus the cause IE (if present).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-124 8 R3: Message[7-10] = Link ID Message[11] = Uplink encode 0x01 - ASAI Link State 0x02 - TEI Management Message 0x03 - XID Message Message[12] = ASAI Link State: 0x00 - the link has gone down 0x01 - the link has come up 0x02 - the link id has changed 0x03 - the link has gone hyperactive 0x04 - the link has recovered 0x05 - the
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-125 8 NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0x.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-126 8 NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0xff 0xff 0x.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-127 8 0x52 - ASAI maintenance uplink Message[1] = Port Network Number of ASAI port Message[2] = Reserved Message[3] = Carrier Address of ASAI port Message[4] = Port number of ASAI port Message[5] =0 Message[6+] = standard or abbreviated ASAI message format 0x53 - ASAI maintenance downlink Message[1] = Port Network Number
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-128 8 Message[6+] = standard or abbreviated ASAI message format NOTE: An unrecognized message displayed in abbreviated format may be missing information (such as cause) because the message was not able to be parsed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-129 8 6 - value query 7 - request feature Message[6+] = standard or abbreviated ASAI message format 0x57 - ASAI Association downlink Message[1] = Port Network Number of ASAI port Message[2] = Reserved Message[3] = Carrier Address of ASAI port Message[4] = Port number of ASAI port Message[5] = association type Message[6+]
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-130 8 ISDN 0x60 - ISDN PRI uplink Message[1] = Port Network Number of D-channel port Message[2] = Reserved Message[3] = Carrier Address of D-channel port Message[4] = Port number of D-channel port Message[5+] = standard ISDNPRI format NOTE: In abbreviated format, the header of the Q.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-131 8 0x64 - ISDN BRI uplink Message[1] = Port Network Number of BRI port Message[2] = Reserved Message[3] = Carrier Address of BRI port Message[4] = Port number of BRI port Message[5] = SAPI Message[6] = TEI R1: Message[7,8] = Link ID Message[9+] = standard ISDNBRI format R3: Message[7-10] = Link ID Message[11+] =
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-132 8 R3: Message[7-10] = Link ID Message[11+] = standard ISDNBRI format NOTE: In abbreviated format, the header of the Q.931 message, the cause IE (if present) and the channel id IE (if present) are the only IEs present.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-133 8 Message[10] = R1/R3 Link States: 0x00 - the link has gone down 0x01 - the link has come up 0x02 - the link id has changed 0x03 - the link has gone hyperactive 0x04 - the link has recovered 0x05 - the audit recovery stim 0x06 - the link has been reset 0x07 - link state hyper (too many SABMEs) disconnect 0x08 - broadcast link aud
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-134 8 0x6A - ISDN BRI level 2 downlink primitive Message[1] = Port Network Number of BRI port Message[2] = Reserved Message[3] = Carrier Address of BRI port Message[4] = Port number of BRI port Message[5] = SAPI Message[6] = TEI R1: Message[7,8] = Link ID NOTE: The Link ID has no meaning for the link establish request, th
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-135 8 NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0xff 0xff 0x.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-136 8 Message[3] = Carrier Address of D-channel port Message[4] = Port number of D-channel port Message[5] = change type R1/R3 change types: 0x01 - link establish request 0x02 - link release request 0x6E - ISDN PRI Unrecognized Messages Message[1] = Port Network Number of D-channel port Message[2] = Reserved Message[3] = C
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-137 8 0x01 - outgoing ISDN 0x02 - incoming ISDN Message[10+] = standard ISDNBRI format R3: Message[7-10] = Link ID Message[11] = type of failure Types of failure: 0x01 - outgoing ISDN 0x02 - incoming ISDN NOTE: In abbreviated format, the header of the Q.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-138 8 0x72 - Time changed while trace enabled Message[1] = 0x00 Message[2] = timestamp indication timestamp indication: 0x00 - MST timestamp is old time 0x01 - MST timestamp is new time X.25 Application Data The processor channel number is the R1/R3 term, and R2 calls it the port number.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-139 8 Application Control 0xA2 - X.25 application error or notification NOTE: The ’X.25 application error message’ category contains notifications as well as errors. 0xA2, 0xF0 and 0xF2 messages will be turned on by responding ’y’ to the ’Application Errors?’ field.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-140 8 0xB0 - X.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-141 8 0xCF - message confirmation This confirmation is X.25 far end confirmation.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-142 8 0x01 - Performed Requested Reset of Logical Channel 0x06 - Resetting Logical Channel 0x08 - processor channel connected 0x09 - processor channel disconnected Link Control 0xD2 - link control Message[1] = interface link number Message[2] = message event R1 Message events: 0x00 - Busy Out Link 0x01 - Release Busied Out Link 0
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-143 8 0x00 - ST2(session connect) 0x01 - ST3(retransmission) Message[3] = countdown from A1 0x02 - ST4(resynchronization) No count 0x03 - ABT1(abort session 1) Message[3] = protocol machine state where timeout occurred 0x04 - ABT2(abort session 2) Message[3] = protocol machine state where timeout occurred 0x05 - State Timer Mess
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-144 8 X.25 Errors 0xF0 - X.25 Error Message (Outgoing Message Lost) Note that 0xA2, 0xF0 and 0xF2 messages will be turned on by responding ’y’ to the ’Application Errors?’ field.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list suspend-alm-orig Page 8-145 8 0xF1 - Unrecognized X.25 Messages Message[1] = processor channel number Message[2] = Failure type Message[3+] = session message Failure types: 0x00 - Reserved 0x01 - Unknown session layer message type 0x02 - unrecognized control message 0xF2 - BX.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list testcalls Page 8-146 8 Output list suspend-alm-orig Suspend Alarm Origination Entries Physical Board Expires At 01C03 01E0407 01E0406 off-only on-and-off on-and-off 06/11/15:06 06/11/17:26 06/12/45:34 list testcalls This command generates an Automatic Transmission Measurement System (ATMS) report.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list testcalls Page 8-147 8 Action/Object 1. Qualifiers/Options Qualifier/Option Description to-mem member number Measurements for all trunk group members from 1 to the specified "to-mem" trunk group member displayed. When used with the mem option, this option is the ending trunk group member in a range of user-specified trunk group members.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list testcalls Page 8-148 8 list testcalls summary grp 78 to-grp 80 count 3 list testcalls summary to-grp 78 list testcalls summary to-grp 78 count 7 schedule Output The following example is of the output for the list testcalls detail grp 80 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids list testcalls Page 8-149 8 Test Date The month and day this trunk was tested. Test Time The time of day this trunk was tested. Tst Rslt This field describes the results of the trunk transmission test. 1004Hz-loss Min Far-to-near and near-to-far measurements of 1004-Hz loss from low-level tone.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids mark port Page 8-150 8 The following example is the output from the list testcalls summary grp 80 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-151 8 Maintenance/Test circuit packs). If the port can be administered manually, and it is unassigned, the port is marked as faulty. The clear port command reactivates the port. The list marked-ports command displays marked ports in a list format. All marked port information is saved as part of translations.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-152 8 Output The following examples shows the output from the monitor bcms system command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-153 8 AVG ABAND TIME The average time abandoned calls waited in queue before abandoning during the current period. The calculation is Total Abandon Time/Total Calls Abandoned. This field is measurement data and includes only those calls that have completed (terminated).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-154 8 Field descriptions Split: The number of the split requested. This field is translation data. Split Name: The name of the split requested. If no name exists the split extension is displayed in the form “EXT xxxxx”. This field is translation data.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor health Page 8-155 8 OtherSplit The number of agents in this split on another split’s call or in After Call Work (ACW) for another split. Only used if agents belong to multiple splits. This field is real-time status data. AGENT The name of the agent associated with the extension. If no name exists this field is left blank.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor health Page 8-156 8 Action/Object Qualifier monitor health Qualifier Description Permissions Defaults init inads craft cust nms browse none Feature Interactions If standby SPE Emergency Transfer Select Switches change and handshakes are down, the displayed Emerg Trans field is incorrect until handshake reintializes.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor health Page 8-157 8 Others Combined number of busied out maintenance objects excluding trunks and stations. Static Proportion of the CPU currently dedicated to high priority items. This percentage is rounded to the nearest integer, therefore 0 percent means that the occupancy is less than one half of a percent.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor security-violations Page 8-158 8 Emerg Trans Current setting of the emergency transfer switch for each cabinet. Five options are available: auto-on (“auto+” or “a+”), auto-off (“auto-” or “a-”), “on”, “off”, and “n.a.”.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor security-violations Page 8-159 8 Output The following example is a display of the monitor security-violations command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-160 8 monitor system The monitor system view1 and view2 commands summarize the system’s condition. This on-line status report automatically updates every minute (or by pressing the UPDATE key) until the command is canceled by pressing the CANCEL key. For security reasons, the cancel command automatically logs of technicians.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-161 8 pnn # # # Entering “pnn # # #”, where “#” is replaced by a pnn number from 1 to 3, displays data for specified pnns. Output Below are displays of monitor system view 1 and monitor system view 2. monitor system view1 ATTENDANT STATUS Console no.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-162 8 Field descriptions Console # A list of console numbers that are activated or deactivated. Activated: The attendant console is active.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-163 8 The following example is a display of the monitor system conn command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-164 8 tot_ts_req This field holds the total time slots in use during the time period elapsed since the top of the last hour. Data is internally collected every 100 seconds. When the timer fires and the data collection occurs, a check is made as to how many time slots are currently in use. That’s where the total comes from.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor traffic Page 8-165 8 Requests-TN74 4 TTRs This field reflects the total number of requested touch tone receivers that are currently active. It decrements when tone receivers are freed and increments when they are requested. This field applies strictly to the TN744 board. This field represents real-time status data.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor traffic Page 8-166 8 Output The following output example is a display of the monitor traffic hunt-groups command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids monitor trunk Page 8-167 8 monitor traffic trunk-groups # 1 2 9 65 99 S 15 22 31 5 12 A 10 21 12 5 0 (#: Group; Q 0 10 20 10 0 TRUNK GROUP STATUS 22:49 SAT DEC 311988 W # S A Q W # S A Q W # S A Q 0 10 0 8 0 S: Grp Size; A: Active Members; Q: Q Length; W W: Calls Waiting) monitor trunk This command displays internal software status inform
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids recycle carrier Page 8-168 8 Output The following example shows the output from the monitor trunk 78/1 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids recycle carrier Page 8-169 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions busyout mis location Physical location of desired carrier. init inads craft cabinet = 1 see below Carrier b-e.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids refresh spe-standby Page 8-170 8 Field descriptions Port Port address (cabinet-carrier) for tested maintenance objects. This field displays cabinet and carrier values. Maintenance Name CARR-POW. Alt. Name Not applicable. Test Number T126.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release board Page 8-171 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions release access-endpoint extension number associated with desired access endpoint.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release board Page 8-172 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions release board location Physical location: PCsspp init inads craft nms none none Examples: release board 01c11 release board 02c15 Output The following example shows the output from the release board 1c07 command and assumes
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release cdr-link Page 8-173 8 release cdr-link This command removes maintenance objects associated with specified call detail recording (cdr)-links from a maintenance busy state.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release data-module Page 8-174 8 Alt. Name Not applicable. ( ) Result Success status of a busied out object (PASS, ABORT, FAIL) Error Code System-generated description of a command failure. release data-module This command activates the specified data module (or data channel).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release journal-printer Page 8-175 8 Alternate way to identify maintenance objects. Alt.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release link Page 8-176 8 release journal-printer wakeup-log COMMAND RESULTS Port 0 Maintenance Name JRNL-LINK Alt. Name Result PASS Error Code Command successfully completed Field descriptions Port Port address (cabinet-carrier-slot-circuit) of busied out or released maintenance object.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release mis Page 8-177 8 Output The following output example is a display of the release link 1 command. release link 1 COMMAND RESULTS Port Maintenance Name 01C0301 PI-LINK Alt.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release modem-pool Page 8-178 8 Output The following output example is a display of the release mis command. release mis COMMAND RESULTS Port Maintenance Name MIS Alt. Name Result PASS Error Code Command Successfully Completed Field descriptions Port Not applicable. Maintenance Name MIS Alt. Name Not applicable.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release packet-control Page 8-179 8 Output The following example shows the output from the release modem-pool 1 command. release modem-pool 1 SPE B COMMAND RESULTS Port Maintenance Name 01C0701 01C0703 Alt.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release pms-link Page 8-180 8 Feature Interactions High or Critical Reliability Systems disallow attempts to release the packet-control that resides in the standby control complex. When packet-controls in the active control complex are released from previous busied-out states, connectivity across Packet Buses reestablish.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release port Page 8-181 8 Action/Object ■ Manager that initiates and maintains the link ■ Controller/protocol that services the link Qualifier Qualifier Description release pms-link Permissions Defaults Feature Interactions init inads craft none see below Feature Interactions Specific component maintenance performed on a link sometimes
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release pri-endpoint Page 8-182 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions release port location Physical location: PCsspp init inads craft none none Examples: release port 01c1101 release port 02c1501 Output The following output example is a display of the release port 1c0701 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release sp-link Page 8-183 8 with the far-end PRI terminal adapter activating PRI endpoint port (B-channel). Maintenance does background initialization testing on released ports. For details of the test sequence, refer to [3].
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release sp-link Page 8-184 8 The system printer link is a link from the switch to an external printer. Administering system printer extensions to call system printers creates the links.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release spe-standby Page 8-185 8 release spe-standby The release spe-standby command removes busyout statuses of standby SPEs. Memory shadowing restores, a memory refresh of the standby SPE occurs, and 1 minute later the equivalent of scheduled standby SPE maintenance returns the standby SPE’s Fault Severity Level to its appropriate value.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release station Page 8-186 8 Alt. Name Not applicable. ( ) Result Success status of a busied out object (PASS, ABORT, FAIL) Error Code System-generated description of a command failure. release station This command removes specified administered voice terminal extensions from a maintenance busy state.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release tdm Page 8-187 8 release tdm This command removes specified tdm buses from a maintenance busy state. Action/Object Qualifier Qualifier Description Permissions Defaults release tdm portnetwork pn number specifies the Port Network number of the TDM bus to be released.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release tone-clock Page 8-188 8 Alt. Name Not applicable. Result Success status of a busied out object (PASS, ABORT, FAIL) Error Code System-generated description of a command failure. release tone-clock This command removes specified tone/clocks from maintenance busy states.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids release trunk Page 8-189 8 release trunk The release trunk command removes specified trunk groups or trunk group members from a maintenance busy state. Specifying the group number, releases a single group member and the member number. Specifying the trunk group number releases members in a trunk group.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids reset board Page 8-190 8 reset board This command performs a soft reset of every specified, administered port on the port circuit pack. Ports must be busied out before the port circuit pack resets. ! WARNING: This command is service disrupting and may cause extraneous alarms.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids reset interface Page 8-191 8 Alternate way to identify maintenance objects. Alt.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids reset maintenance Page 8-192 8 reset maintenance This command resets technician-specified EPN maintenance circuit packs. Specifying cabinets 2 or 3 resets EPN maintenance circuit packs in carrier “a” of the specified cabinet. This command also drops a SAT terminal session on the reset EPN maintenance circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids reset spe-standby Page 8-193 8 reset spe-standby The reset spe-standby command converts standby SPEs from standby mode to maintenance mode with the defined restart level. This command applies to high or critical reliability systems.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids reset system Page 8-194 8 All successful reset system commands log users off.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids reset system Page 8-195 8 Maintenance Object Alarm Level On/Off Board Fault Severity Level Restart Level SHDW-CIR MAJOR ON or OFF 60 Warm SHDW-LINK MAJOR ON 60 Warm SW-CTL MINOR ON 40 Hot PR-MAINT MINOR ON 30 Hot PI-BD MAJOR or MINOR ON 20 Hot PKT-CTRL MAJOR ON or OFF 20 Hot PKT-CTRL MINOR ON or OFF 15 Hot PI-P
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids restore announcements Page 8-196 8 ■ Two hardware switches are associated with active and standby SPEs. These hardware switches override demand maintenance activities requested by system technicians. If active SPEs are locked active with these hardware switches, interchanges do not occur until the active is unlocked.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids restore announcements Page 8-197 8 ■ If users are in integrated announcements sessions, the system denies the command. ■ If the board is currently uploading or downloading, the system denies the command. Users cannot save or restore announcement after the restore announcements command commences.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids resume hardware-group Page 8-198 8 Field descriptions Processor Displays the processor that houses the MSS device used to copy announcement data. Command Completion Status Specifies successful completion of the command. Error Code System-generated description of a command failure.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids save announcements Page 8-199 8 If there integrated announcement boards exist, this command is allowed. The system denies the save announcement command if no announcement data modules and no NETCON data modules are administered. Simplex In a simplex system, no options for the save announcements command exist.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids save announcements Page 8-200 8 ■ If the board is currently uploading or downloading, the system denies the command. Users cannot record integrated announcements after the save announcements command commences even though 15 channels are available for announcement playback (one is reserved for uploading and downloading).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids save translation Page 8-201 8 Output The following output example is a display of save announcements command on a simplex SPE system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set expansion-link Page 8-202 8 Action/Object Qualifier Qualifier Description Permissions Defaults save translations spe-active identifies that save translations should occur on the active processor’s MSS device. init inads craft cust spe standby identifies that save translations should occur on the standby processor’s MSS device.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set options Page 8-203 8 NOTE: This command can corrupt any active data links between the PPN and an EPN or between two EPNs. Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions set expansion-link linkidentifier 1A01, 1A02, 1B01, 1B02, 2A01, 2A02, 2B03, 3A01, 3A02, 3AB02, 3B03).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set options Page 8-204 8 Form Input The following example is a display of the set options command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set options Page 8-205 8 1. The following alarm options are available: ■ Minor Maintenance testing discovers raised alarms, downgrades them to minor alarms, and deactivates alarmed resources. LEDs on the port board and maintenance board follow standard minor alarm LED protocol and call receiving OSSs.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set options Page 8-206 8 ■ Major off-board trunk alarms ■ Minor off-board trunk alarms Technicians assign alarm severity options to the following Adjunct categories: ■ Major on-board adjunct alarms ■ Major off-board adjunct alarms ■ Minor on-board adjunct alarms ■ Minor of-board adjunct alarms Technicians can administer options for Minor
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set options Page 8-207 8 ■ ISDN-BRI Lines (BRI-PORT, BRI-SET) If more than 75% of the members of the trunk group alarm, minor alarms escalate to major alarms. If the trunk category option is set to “warning,” “minor,” “report,” or “no,” this no longer happens.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set options Page 8-208 8 ■ AT&T Adjunct Port (ATT-PORT) ■ Ethernet ASAI Port (LGATE-PT) ■ Ethernet ASAI Adjunct (LGATE-AJ) ■ Ethernet AT&T Port (ATTE-PT) ■ Ethernet AT&T Adjunct (ATTE_AJ) ■ ISDN-BRI Ports connected to Adjuncts (ABRI-PORT) Adjuncts are administered as stations; however, the administration of alarm severity for the station
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set signaling-group Page 8-209 8 ■ PMS log printer (PMS-LOG) ■ Primary CDR Link (PRI-CDR) ■ Secondary CDR Link (SEC-CDR) ■ SPE Select Switches (SPE-SELEC) ■ Synchronization (SYNC) ■ System Communication Interface (PI-SCI) ■ System Printer (SYS-PRNT) ■ TDM Clock (TDM-CLK) ■ Tone Generator Circuit Pack (TONE-BD) set signaling-group Th
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set tdm Page 8-210 8 The synchronization subsystem provides error-free digital communication between the switch and other PBXs, COs, or customer premise equipment. System components involved in synchronization include: TDM bus clock, DS1 trunk board, maintenance and administration software resident in the SPE.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set time Page 8-211 8 A set command to buses that have calls on dedicated tone time slots drops these calls. set time This command allows system technicians to change the day of the week, the day of the month, the month, year, hour, and minute.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set tone-clock Page 8-212 8 Hour: 0-23. Minute: 0-59 Second: The system sets this field to zero when the time of day clock is set. set tone-clock This command sets the active tone/clock for a PN that has a duplicated tone/clock circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids set vector Page 8-213 8 ■ A system restart occurs on the active SPE in a High or Critical Reliability system with the corresponding vector bit set. ■ The active SPE-active option is selected when the vector bit is set. ! CAUTION: This command disrupts service in a simplex system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status access-endpoint Page 8-214 8 Vector-Condition Mapping value WARM COLDII COLDI REBOOT 7 y y y n 8 n n n y 9 y n n y a n y n y b y y n y c n n y y d y n y y e n y y y f y y y y spe-standby The default option for a High or Critical Reliability System.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status access-endpoint Page 8-215 8 Output The following output example is a display of the status access-endpoint 22502 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status administered-connection Page 8-216 8 status administered-connection The status administered-connection provides automatic end-to-end connections between two access/data endpoints.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status attendant Page 8-217 8 Failure Cause: Reason that the administered connection is attempting to connect, to restore, or failed to restore. If the administered connection was scheduled to be active but is disconnected, this field shows the most recent failure reason. Number of Retries: Number of consecutive failed establishment attempts.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-218 8 Usage State Idle or active. Maintenance Busy State Is maintenance testing the object? (y or n) Connected Ports Port locations to which the attendant is communicating (cabinet-carrier-slot-circuit). status audits This command displays results of Data Relation Audits that are built into the switch.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-219 8 The screen does not automatically update. It reflects the system at the time of the request. Action/ Object status audits Qualifier Qualifier Description Permissions Defaults Feature Interactions peak-hour Data collected since the last reboot or since the last clear audits cumulative command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-220 8 Output The following example is a display of the status audits command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-221 8 Field descriptions Start Date Date and time that interval begins. “cumulative” = date and time of the last reboot or execution of the “clear audits cumulative” command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-222 8 Most Recent Error Date and time that the audit last detected fixed data, could not fix data or audit aborted problems since the last "clear audits cumulative" command. Format: MM:DD:hh:mm (for example, 03/27/14:31 for 2:31 pm, March 27th). This field appears with the “status audits cumulative” display.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-223 8 Audit Name Audit Number Description AWOH-UR 614 Admin Without Hardware Split User Record Audit B2B-TAB 617 Board-to-Board Link Audit BR-CALLS 629 Bridged extensions audit BUTLK 560 Button lock audit CALK 569 Coverage answer member lock audit CATT 527 Attendant connections audit CCTRTAB 624 Call Classi
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-224 8 Audit Name Audit Number Description FTING 552 Facility tracking user audit FTSRA 593 Fiber time-slot record allocation audit GIP-TIMER 609 GIP Timer Audit HTLK 568 Hunt member lock audit HU-ADM 532 Hunt group administration audit HU-CALLS 518 Hunt group calls audit HU-QUE 524 Hunt group queue audit I
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-225 8 Audit Name Audit Number Description PC-CALLS 521 Personal CO line group calls audit PINC-TAB 612 Packet Inter-Port Network Connection Sub-Table audit PI-ADM 534 Pickup group administration audit PLIP-LNK 602 LIP link audit PN-HMM 578 HMM pname table audit PRI-CR 598 PRI call record audit PRI-TBUF 592
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status bri-port Page 8-226 8 Audit Number Audit Name Description TTR-TAB 622 Touch Tone Receiver Table Audit TUR-A 542 Trunk user record audit T-TS-TAB 613 Tone Time Slot Connection Sub-Table Audit UGMA 551 User group membership audit UPUSR-LNK 603 Up-link user link record audit URMB 548 User record maintenance busy audit X25-CHA
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status bri-port Page 8-227 8 Output The following example shows the output from the status bri-port 1c1701 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status bri-port Page 8-228 8 Layer2 State: Point-to-point signaling link layer 2 state. Valid states are "un-assigned," "assigned," "established," "l3-established" or "hyperactive." ■ "un-assigned" = the link is in TEI-UNASSIGN state at Layer 2. ■ "assigned" state = the link is in the AWAIT_EST (Await Establish) state at layer 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status bri-port Page 8-229 8 Table 8-3. Endpoint Types ASAI, BRI Status BRI-Port Command Interpretation TEI Range 0-126 Layer 2 State Assigned Voice Extension Service SPID blank blank Description / Recommendation Transitory state for BRI endpoints and ASAI adjuncts. The switch attempts link establishment. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status bri-port Page 8-230 8 Table 8-3. Endpoint Types Status BRI-Port Command Interpretation — Continued TEI Range Layer 2 State Voice Extension Service SPID Description / Recommendation BRI 0-126 Established ext blank Normal state for non-MIM initializing, fixed and automatic TEIBRI endpoints.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status bri-port Page 8-231 8 Table 8-3. Endpoint Types BRI Status BRI-Port Command Interpretation — Continued TEI Range 0-126 Layer 2 State L3-Established Voice Extension Service SPID blank blank Description / Recommendation Invalid SPID assigned to link. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status bri-port Page 8-232 8 Table 8-3. Endpoint Types BRI (cont’d) Status BRI-Port Command Interpretation — Continued TEI Range 0-126 Layer 2 State L3-Assigned Voice Extension Service SPID ext yes Description / Recommendation Transitory state for BRI endpoints which support MIM initialization when SPID Facility Test initializes the station.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status card-mem Page 8-233 8 Table 8-3. Endpoint Types Status BRI-Port Command Interpretation — Continued TEI Range Layer 2 State Voice Extension Service SPID Description / Recommendation ASAI 0-126 L3-Restarting ext The switch sends a Restart message to the adjunct but has not received a Restart Acknowledgment message from the adjunct.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status card-mem Page 8-234 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions status card-mem location Physical carrier position where the memory card resides in a High or Critical Reliability System Simplex switch configurations=not required.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status card-mem Page 8-235 8 Field descriptions Location Physical location (carrier) of the memory card.Simplex system = 01A for carrier A of Processor Port Network. High or Critical Reliability Systems = 01A or 01B. System Size System configuration (Small or Medium).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status cdr-link Page 8-236 8 Percentage of reserved storage space for storing translation files in the memory card that saves translations to the memory card.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status cleared-alarm-notif Page 8-237 8 Output The following example is a display of the status cdr-link command. status cdr-link CDR LINK STATUS Primary Link State: up Number of Retries: 0 Maintenance Busy? no Secondary extension not administered Field descriptions Up, down, or unadministered extension.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-238 8 status conference Technicians use the status conference command to solve the following multimedia problems: 1. A user cannot join or remain connected to a conference. 2. Automatic algorithms — audio AUTO mode and the Px64 video picture specifications downgrade the conference, causing poor video quality. 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-239 8 Output Screen 8-1. status conference: page 1 of 2 It is possible for several records to display. Active conferences display first (in order of conference-ID), followed by completed conferences (most recently completed first). Conferences that have not begun have no data or information.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-240 8 conference mode (Voice-activated) password Not Applicable password scope Not Applicable cascade mode Conference cascade mode (blank) audio mode Current operating audio mode (G.711-A, G.711-mu, G.728. G.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-241 8 Format (in/out) The video format for single-screen conferences: CIF, QCIF, QCIF/CIF, H.CTS, H.CTX+, and SG4. non-H.261 conferences = input and output formats are always symmetric and the mode is the same for input and output. (H.CTX, H.CTX+, and SG4). H.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-242 8 Meet-me number The Meet-Me Number administered for the Meet-Me Extension. ( ) Dial Type “in” = dial-in to join endpoint to conference. “out” = dial-out to join endpoint to conference. In Use “y” = the endpoint is in use and is fully-connected on all media in an active conference.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-243 8 Aud “y” = the endpoint has the required audio capability. Audio add-on endpoints always set the Aud field to y when the endpoint joins the conference. “c” = the endpoint is PCM only and it changes the conference video quality by changing the operating audio from G.728 to G.711.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-244 8 Rate Adpt Rate adaptation/Interworking indicator (5, 6, y, c, e, n, blank). 5 and “6” apply to Low Speed/High Speed Interworking. All other values apply to Rate Adaptation. “5” = 56-kbps (Low Speed) endpoint joins a High Speed (128 kbps or above) conference.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-245 8 Vs MCU endpoint video state (a, b, B, c, i, r, R, s, S, u, U, v, blank). Quad-screen conferences = an * appears before the Vs value indicating that an endpoint belongs to the mixed image.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-246 8 Vs “S” = UCC/CRCS Agent interface suppresses this endpoint’s video. For continuous presence conference with fixed quadrant participants, #S represents endpoints that are fixed in a particular quadrant S displays when both the endpoint and the UCC/CRCS Agent suppress the endpoint video.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-247 8 Field descriptions (status conference, page 2) Sum Grp The VD audio Level 1 (L1) and Level 2 (L2) summer group parts for each assigned group (1-4). Summer parts are assigned only for conferences with over 6 participants.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-248 8 Drop Reason (cont’d) Endpoint Clearing received from DS1. The endpoint causes the disconnect. The endpoint notifies the MCU that it intends to disconnect. Far-end Clearing received from DS1. The network or endpoint cause the disconnect.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-249 8 Drop Reason (cont’d) “Pre-AnsDrop” = The call disconnects before an endpoint answers. The network, an endpoint, or a terminal adapter may cause the disconnect. This drop reason differs from ‘No-answer,’ which indicates that a 60-second timeout occurs during alerting.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-250 8 Field descriptions (status conference endpoint) The status conference x endpoint y command specifies that the conference is found. Data relevant for each endpoint displays in 6 pages. If technicians use the endpoint-ID all, every specified endpoint displays.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-251 8 In Use Is the endpoint participating in the conference or connecting to the conference? - y, c, e, f, n, blank. “y” = The endpoint is in use and fully-connected on all media in an active conference.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-252 8 Aud Does it have the required audio capability? - y, c, e, blank “y” = The endpoint has the required audio capability. Audio add-on endpoints set the Aud field y when the endpoint joins the conference. “c” = This PCM-only endpoint changes conference video quality by changing the operating audio from G.728 to G.711.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-253 8 Rate Adpt Rate adaptation/Interworking indicator = 5, 6, y, c, e, n, blank. 5 and 6 apply to Low Speed/High Speed Interworking. All other values apply to Rate Adaptation. “5”= 56-kbps (Low Speed) endpoints join High Speed (128 kbps or above) conferences.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-254 8 Vs The MCU video state for this endpoint. a, b, B, c, i, r, R, s, S, u, U, v, blank. Quad-screen conferences = * appears before V values indicating that an endpoint belongs to the mixed image. A # appears before the V values indicating that an endpoint belongs to the mixed image (by administration or UCC/CRCS Agent).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-255 8 Vs (cont’d.) “i” = The endpoint is not a valid video source. For continuous presence conference, #i represents endpoints that are is fixed in a particular quadrant. “r” For full-screen conferences, t he endpoint’s video is the return video to the broadcaster.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-256 8 status conference endpoint page 2 of 6 ENDPOINT CHANNEL INFORMATION Chan. No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-257 8 Drop Reason Channels disconnect because: “2-pri” = Administration errors cause mismatches in primarysecondary designations for cascade links. This mismatch indicates that both MCUs are administered as primaries (see “Cascading” for a description of primary-secondary compatibility).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-258 8 Drop Reason (cont’d) “Endpoint” = Clearing received from DS1. The endpoint initiates the disconnect. The endpoint notifies the MCU that it intends to disconnect. “Far-end” = Clearing received from DS1. The network or endpoint initiate the disconnect.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-259 8 Drop Reason (cont’d) “Pre-AnsDrop” = The call disconnects an endpoint answers. The network, an endpoint, or a terminal adapter may cause the disconnect. This drop reason differs from ‘No-answer,’ which indicates that a 60-second timeout occurs during alerting.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-260 8 Page 3 - Conference Information This section describes fields that are specific to endpoint-level command output.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-261 8 Next Broadcaster The endpoint number that is selected to be the next broadcaster. Return Vid The endpoint number that is the current return video.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-262 8 Table 8-4.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-263 8 Table 8-5. Audio Mode Configurations Admin Mode (HC Audio) All Support HC Audio Xfer Rate Facility BW auto (G.728) yes <=128k - auto (G.728) no <=128k auto (G.728) no auto (G.722) Conf Mode Expected Endpoint Mode G.728 G.728 64k G.711-A-56k G.711-A-56k B.711-Mu-56k <=128k 56k G.711-A-48k G.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-264 8 Multi Layer Protocol data mode. When technicians administer Data Modes as any-mlp or ww-pcs, MLP modes should be var-MLP. Other values affect video status. MLP MLP modes should be MLP-off when technicians administer Data Modes as none. Other values in this mode affect video status. H_MLP The High Speed MLP mode.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-265 8 MIS Multipoint Indicate Secondary-status. “n” = For output, the endpoint is a valid source (not necessarily at this moment). n is the correct state for the video. “y” = MIS was sent to an endpoint considered to be a secondary endpoint. The endpoint is included in the audio, but not video portion of the conference.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-266 8 paths labeled CHL 1 and 2. For 2B calls, both CHL 1 and 2 are used. For 1-channel calls (112,bps, 128kbps, 168kbps, 196kbps, 224kbps, 256kbps, 280kbps, 320kbps, 336kbps, 384kbps, 768kbps, 1472kbps, 1536kbps, and 1920kbps) only CHL 1 is used. A-OUT, A-IN, M-FRM, MFA, and MFN are flags with y or n.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-267 8 status conference endpoint page 4 of 6 ENDPOINT CAPABILITY INFORMATION -------------------------------------------------------------------------------VID | vfmt: QCIF cmpi: 30 H.CTX SG4 imp | da_sfg qmpi: 7.5 H.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-268 8 Field descriptions VID Video and frame rate types that the endpoint supports. “vfmt” = Does not display if the endpoint has no video capability. All values are blank if an active call or audio-only endpoint exists. Otherwise, values for this field include: MISC ■ FCIF for full CIF ■ QCIF for quarter CIF.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-269 8 XR Transfer rate capabilities. Endpoint speeds over current connections and Px64 Multiplexes. For 384 kbps (H0) calls, endpoints indicate 384 kbps support, that displays as 384. On 336 kbps calls, endpoints must signal 384 kbps support.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-270 8 status conference endpoint page 5 of 6 ENDPOINT CALL STATUS INFORMATION Join Chan Count 1: __ 2: __ 3: __ 4: __ 5: __ 6: __ 7: __ 8: __ 9: __ 10: __ 11: __ 12: __ Screen 8-7.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-271 8 status conference endpoint page 6 of 6 ADMINISTERED CONNECTIONS INFORMATION Chan 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: AC Num ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Screen 8-8.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-272 8 Connection State The call state of the AC. The following are connection states associated with dial-out ACs: “enabled” = Transient in nature indicating that an AC is about to enter the “attempting to connect” state.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-273 8 Table 8-6.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status data-module Page 8-274 8 Table 8-6.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status hardware-group Page 8-275 8 Field descriptions Data Ext/Sta Ext for Stn DM The data module extension number. The DTDM is an exception: the connected station extension is shown. Port/Channel Number The port location of the data module (cabinet-carrier-slot-circuit).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status hardware-group Page 8-276 8 Output The following output example is a display of the status hardware-group command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status health Page 8-277 8 Percentage of Tests Aborted: Percentage of aborted tests Command: Hardware-group action objects and qualifiers. Test sequence: Short or long. Test repetition: Displays continuously or the keyword repeats with the entered repeat value.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status health Page 8-278 8 Field descriptions Major Number of logged major alarms. (0–200) Minor Number of logged minor alarms. (0–200) Warning Number of warnings logged in the alarm file. (0–200) Trunks Number of maintenance busied out trunks. Stations Number of maintenance busied out stations.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status interface Page 8-279 8 Cab Assigned cabinet number (1 to the highest system cabinet number). Emerg Trans Settings for emergency transfer switches on the maintenance board for each cabinet. Available options are: auto-on (“auto+” or “a+”), auto-off (“auto-” or “a-”), “on”, “off”, and “n.a.”. The system defaults to “auto+” or “auto-”.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status isdn-testcall Page 8-280 8 Output The following example is a display of the status interface a1 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status isdn-testcall Page 8-281 8 Output The following output example is a display of the status idsn-testcall 80/1 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status journal-link Page 8-282 8 Duration Specified Specified run time for the test call. (1-120 minutes, or blank = default of 10 seconds). Duration of Test Run time for the test call, listed in minutes. “blank” = a default time.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status link Page 8-283 8 Output The following example is a display of the status journal-link wakeup-log command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status link Page 8-284 8 Definitions Link A synchronous connection between the system and an adjunct or another switch. The link consists of three protocol levels. The change communications-interface links command specifies the link number.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status link Page 8-285 8 Output status link 1 PI LINK STATUS Link Number: 1 Link Status: in-service Destination: ISDN-LNK Dest Status: standby Port: 1B1624 Sig Grp: 8 ERROR COUNTERS Hardware Device Check (receive): Hardware Device Check (transmit): Far-End MOOS Count: Far-End FRMR: Far-End DISC: Timeout: Software Initiated Link Down: 0 0 0 0 0
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status link Page 8-286 8 status link 1 PI LINK STATUS Link Number: 1 Link Status: in-service Destination: TIE-DS1 Port: 1B0123 Dest Status: in-service/active Trk/Mem: 02/04 ERROR COUNTERS Hardware Device Check (receive): Hardware Device Check (transmit): Far-End MOOS Count: Far-End FRMR: Far-End DISC: Timeout: oftware Initiated Link Down: 0 0 0 0
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status link Page 8-287 8 status link 1 PI LINK STATUS Link Number: 1 Link Status: in-service Destination: TDMODULE Dest Status: in-service/active Port: 1C0303 Ext: 4002 ERROR COUNTERS Hardware Device Check (receive): Hardware Device Check (transmit): Far-End MOOS Count: Far-End FRMR: Far-End DISC: Timeout: oftware Initiated Link Down: 0 0 0 0 0 0
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status link Page 8-288 8 Dest Status The status of the link destination. Valid states are: "in-service", "in-service/idle", "in-service/active", and "out-of-service", "manual OOS", "standby", "awaiting call", "disconnected", "out-of-service-NE", and "out-of-service-FE".
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status link Page 8-289 8 Far-End FRMR Informational only. No action is necessary. It is one of eight counters that tells the link’s down history since the last clear link command. Far-End DISC Informational only. No action is necessary. It is one of eight counters that tells the link’s down history since the last clear link command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status pms-link Page 8-290 8 Local Busy Out Informational only. No action is necessary. It is one of eight counters that tells the link’s down history since the last clear link command. Firmware Initiated Link Down Informational only. No action is necessary.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status pri-endpoint Page 8-291 8 Output The following example shows the output from the status pms-link command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status pri-endpoint Page 8-292 8 Output The following example shows the output for the status pri-endpoint 22501 command and assumes the following: ■ PRI endpoint ports for extension 22501 are in cabinet 1, carrier B, slot 20, circuit 1 to 6.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status processor-channel Page 8-293 8 Field descriptions Extension PRI endpoint extension Width Administered number of B-channels associated with the specified PRI endpoint Signaling Group ID ID number of the signaling group that handles the signaling for the ports in the specified PRI endpoint Originating Auto Restoration Administered option
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status processor-channel Page 8-294 8 Action/ Object status processorchannel Qualifier Qualifier Description Permissions Defaults Feature Interactions channel number Processor channel number (1-64).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status signaling-group Page 8-295 8 Channel Status State the channel is in: 1. Channel is not administered. 2. Channel is administered but not used. 3. Channel is in a state entering “wait session accept” (WSA). 4. Channel is in a state waiting for a “session accept” message from the far end. 5. Channel is waiting for action. 6.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status signaling-group Page 8-296 8 status signaling-group 1 Page 1 of 1 SPE A STATUS SIGNALING-GROUP Group ID: 1 Type: facility associated signaling Group State: in-service Primary D-Channel Link: 1 Port: 01C1924 Level 3 State: in-service Secondary D-Channel Link: Port: Level 3 State: Field descriptions Group ID: Numerical ID of the sign
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status sp-link Page 8-297 8 State of the primary or secondary D-channels: Level 3 State: in-service: a D-channel is “in-service” when it is in the multiple-frame-established state at layer 2 carrying normal call-control signaling at layer 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status station Page 8-298 8 Output The following example shows the output for the status sp-link command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status station Page 8-299 8 Output The following example shows the output for the status station 1002 command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status synchronization Page 8-300 8 Service State In service/on-hook, in service/off-hook, out of service, or disconnected.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-301 8 Output The following example shows the output for the status synchronization command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-302 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions status system cabinet 1st-cabinet: PPN 2nd-cabinet: 1st EPN 3rd-cabinet: 2nd EPN1 all-cabinets: 3-pg.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-303 8 MODE SPE modes are different for simplex systems than for duplicated systems. See SPE Modes section that follows.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-304 8 SYSTEM TONE Shows which Tone-Clock circuit pack supplies the system tones for the cabinet being displayed. ■ active: Tone-Clock active and supplying system tones ■ standby: Tone-Clock is standby and ready to supply the system tones for this cabinet if the active clock fails.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-305 8 BUS ALARMS-MAJOR Whether Major alarms exist for packet bus components (y or n) BUS ALARMS-MINOR Whether Minor alarms exist for packet bus components (y or n) BUS FAULTS Number of faulty bus leads (defined as shorted to another lead, stuck at some value, or an open lead: 0 - 24).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-306 8 SELECT SWITCH EXP-LINK SERVICE STATE Emergency Transfer Switch position on the Processor(s) or the EPN maintenance circuit pack and the state of Emergency Transfer in the cabinet display: ■ on: If this is a Simplex PPN or an EPN, then designated analog phones in this cabinet are cut through to CO trunk lines only in an
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-307 8 MODE CABINET TYPE ■ active: Expansion Interface Link is in-service and providing the active connectivity between the two cabinets. ■ standby: Expansion Interface Link is in-service and ready to provide connectivity between the two cabinets should the active link fail.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-308 8 busyout/entering SPE busied out and in the process of restarting the switch software on this SPE. After the switch software finishes its initialization, the standby SPE is available for maintenance functions on the standby SPE.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status system Page 8-309 8 maint/ save~announce SPE in maintenance mode and currently executing a save announcement command. maint/status SPE in maintenance mode and currently executing a status card-mem command. maint/patching SPE in maintenance mode and currently applying a software patch to the standby SPE memory.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status trunk Page 8-310 8 1. 2. Maintenance modes occur when the standby SPE is taken out of standby mode to perform a maintenance or SAT requested function.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status trunk Page 8-311 8 status trunk 78/1 TRUNK STATUS Trunk Group/Member: 078/001 Port: 01C1505 Signaling Group ID: Connected Ports: Service State: in-service/idle Maintenance Busy? no CA-TSC State: Field descriptions (group/member) Trunk Group/Member Trunk group number/group member number (1-99/1-99) Port Port location (cabinet-carrier-slot
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status tsc-administered Page 8-312 8 status trunk 78 TRUNK GROUP STATUS Member Port Service State 078/001 078/002 01C1505 in-service/idle 01C1506 in-service/idle Mtce Connected Ports Busy no no Field descriptions Member Trunk group number/group member number (1-99/1-99).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status tti Page 8-313 8 Output The following example shows the output for the status tsc-administered 1/1 command. status tsc-administered 1/1 ADMINISTERED NON-CALL-ASSOCIATED TSC STATUS TSC Index 1 TSC State inactive Establish as-needed Enabled yes Congested no Field descriptions TSC Index The administered TSC index (1-64).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status tti Page 8-314 8 and the number of tti-supported boards that have not yet been processed. The display also includes the elapsed time since the background maintenance task started.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids status tti Page 8-315 8 # of Boards Completed: Number of TTI-supported boards that have been processed by the background maintenance task: ■ completed: board has either had all its unadministered ports translated as TTI ports or its TTI ports have been removed and are now unadministered ports.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test access-endpoint Page 8-316 8 test access-endpoint This command performs hardware diagnostic tests on all port circuits that are associated with the specified access endpoint extension.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-317 8 Output The following example shows the output for the test access-endpoint 22502 command, and assumes the access endpoint ports for extension 22502 are in cabinet 1, carrier C, slot 11, circuit 1 to 6. The responses are displayed on a port-by-port and test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-318 8 log for a single object, the test alarms command only tests each physical object once.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-319 8 ! WARNING: Executing a clear with short option may not clear all alarms, even if all tests pass. ! WARNING: Since the “clear long” options clear all counters if tests pass, it is possible for firmware counters to be cleared even when a problem exists.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-320 8 Field descriptions (Hardware Test Alarm Query) Alarm Types The type of alarm to be tested: put y or n in the field(s) to selects one or a combination of alarms. Interval Tests alarms for the last hour (h), last day (d), last week (w) or all (a) [default]. From Test alarm from the specified time specified (mm/dd/hh/mm).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-321 8 test alarms Page Port Maintenance On Alt Name Brd? Name 01C03 UDS1-BD Port ALARM ENTRY Alarm Svc Type State n Maintenance Name Ack? 1 2 WARNING 138 139 140 141 142 143 144 145 146 press CANCEL to quit -- Alarm Count 03/06/16:48 1/4 TEST RESULTS Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Page 8-322 8 Test results section Port Port address (cabinet-carrier-slot-circuit) Maintenance Name The name of maintenance object Alt. Name Alternate way to identify maintenance objects.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Page 8-323 8 Action/ Object test analogtestcall Qualifier Qualifier Description Permissions Defaults full Executes the most comprehensive test call available using the administered test set type.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Page 8-324 8 Feature Interactions ■ Additional data is available after running a test. See the ‘‘list measurements’’ command with the test-call option for details on how to access the additional data. ■ If the trunk is in use by call processing, the test aborts.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test board Page 8-325 8 test board This command performs a set of hardware diagnostic tests on a specified circuit pack. The system first validates that the board exists at the specified location.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test board Page 8-326 8 Output The following example shows the output from the test board 1c07 short command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test card-mem Page 8-327 8 test card-mem This command executes a sequence of tests on the memory card in the specified switch processor element.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test card-mem Page 8-328 8 Action/Object Qualifier Qualifier Description Permissions Defaults test card-mem location Carrier location where memory card resides: High or Critical Reliability (a or b)1; duplicated (a, A, b, or B) init inads craft Test sequence = short; repeat = 1 short Option for a brief series of nondestructive diagnostic t
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test card-mem Page 8-329 8 invokes the Memory Card Capacity Test which determines whether the memory card is more than 98% full. This test is also invoked after the save translation command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test card-mem Page 8-330 8 Maintenance Name The name of maintenance object being tested: ■ CARD-MEM for the memory card ■ 12V-PWR for 12-volt power supply in TN777B NETCON board ■ CAP-MEM for memory card capacity ■ FL-DATA for the data consistency stored in memory cards (duplicated switch) Test No The test being executed Result Test resul
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test cdr-link Page 8-331 8 test cdr-link This command first validates that the Call Detail Recording (CDR) link has been administered and exists in the switch. Then individual diagnostic tests run on the link and return results of the test along with any possible error codes.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test cdr-link Page 8-332 8 test cdr-link primary short TEST RESULTS Port Maintenance Name PRI-CDR Alt. Name Test No. Result 215 PASS Error Code Command Successfully Completed Field descriptions Port Not applicable (always blank) Maintenance Name The type of MO being tested: primary cdr-link= PRI-CDR; secondary cdr-link = SEC-CDR Alt.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test customer-alarm Page 8-333 8 test customer-alarm This command performs hardware diagnostic tests on the leads of the Processor and EPN maintenance circuit packs, used for customer-provided alarms by closing the appropriate relay for 1 minute. Failure is verified by checking the customer alarm attached to the specified circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test data-module Page 8-334 8 Defaults The default cabinet is cabinet 1. The default carrier is carrier “a,” except for SPE duplex system PPNs. In this case the carrier has no default and either “a” or “b” must be entered. The default for the remaining parameter is a repeat of 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test data-module Page 8-335 8 Action/ Object test data-module Qualifier Qualifier Description Permissions Defaults extension Extension of the data module or data channel to be tested (per dial-plan) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test ds1-loop Page 8-336 8 Output The following example shows the output from the test data-module 300 command. The responses display on a test-by-test basis with one line of data for each test result. test data-module 300 TEST RESULTS Port 01C1103 Maintenance Name PDMODULE Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test ds1-loop Page 8-337 8 Action/ Object test ds1-loop Qualifier Qualifier Description Permissions Defaults location Physical location of board (PcSS) cpe-loopbackjack-test-begin Long-duration loopback test setup through the Customer Premises Equipment (CPE) Loopback Jack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test duplication-interface Page 8-338 8 Output The following example shows the output for the test ds1-loop 1c07 command, and assumes that the board in cabinet 1, carrier c, slot 7 is a TN767E DS1 board. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test duplication-interface Page 8-339 8 ■ Action/ Object test duplicationinterface DUPINT is associated with the duplication interface circuit packs other functions, including SPE-to-SPE communication, SAT connection, and environmental maintenance leads.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test eda-external-device-alrm Page 8-340 8 Output The following example shows the output from the test duplication-interface 1A command, where A is the active carrier in an SPE duplex system. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test eda-external-device-alrm Page 8-341 8 reporting an external device alarm. If you are entering a specific port, it must already be administered as an external device alarm port on a maintenance or an analog line port carrier board.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test eda-external-device-alrm Page 8-342 8 Output The following example shows the output for the test external-device-alarm all command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test environment Page 8-343 8 test environment This command performs hardware diagnostic tests of the environment monitoring and control, and emergency transfer functions of both Processor Port Network (PPN) cabinets and Expansion Port Network (EPN) cabinets.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test environment Page 8-344 8 Action/Object Qualifier Qualifier Description Permissions Defaults test environment location Cabinet (1-3); 1 = PPN, 2-3 = optional EPN. short Option for a brief series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test environment Page 8-345 8 Output The following example shows the output for the test environment 1 command to test a MCC/PPN cabinet. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-346 8 The following example show the output for the test environment 2 command, where cabinet 2 is an SCC cabinet. test environment 2 TEST RESULTS Port 02 02 02 02 02 Maintenance Name DC-POWER EMG-XFER EXT-DEV RING-GEN RING-GEN Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-347 8 Action/Object Qualifier Qualifier Description Permissions Defaults test hardware-group system System-wide test of all hardware-groups init inads carrier location Carrier address: cabinet (1-3), carrier (A-E)1 Test sequence = short; repeat = 1 cabinet location Cabinet address (1-3)2 board location Board
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-348 8 TTI If the test hardware-group command is issued with the all-ports option when the TTI background task is active, some unadministered ports may not be tested. In addition, active alarms on line ports may be cleared by this task. The status tti command can be used to determine the state of the TTI background task.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-349 8 test hardware-group system Page 1 of 1 TEST HARDWARE-GROUP SELECTIONS Select the desired options for the specified test.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-350 8 Table 8-7.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-351 8 Output The following example shows the output for the test hardware-group system command and assumes that the board in port network 1, carrier c, slot 7 is an analog board with three administered ports and test sequence repeat = 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test inads-link Page 8-352 8 test hardware-group system Command started in background mode test inads-link This command attempts to make a call over the inads port on the maintenance board to verify the INADS alarm notification process. In the default settings, the system test the link to the first OSS telephone number.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test inads-link Page 8-353 8 Output Command successfully completed Test passed Command failed Link was up, there was an active alarm that the switch needs to report, or there was a problem with the call. NOTE: An entry is made in the error log describing why the inads-link test failed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test interface Page 8-354 8 test interface This command performs hardware diagnostic tests on the specified processor interface circuit pack. In addition to testing the PI board, the tests examine the protocol and link interface that is transmitted over the board.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test isdn-testcall Page 8-355 8 Output The following example shows the output for the test interface a1 command. The responses display on a test-by-test basis with one line of data for each test result. test interface a1 TEST RESULTS Port 01A1 01A1 Maintenance Name PI-SCI PI-BD Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test isdn-testcall Page 8-356 8 Action/Object Qualifier Qualifier Description Permissions Defaults test isdn-testcall group number The administered group number associated with each trunk group member number The administered member number identifying a particular trunk within a trunk group. init inads craft duration = 8.4 or 9.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test journal-printer Page 8-357 8 Output The following example shows the output for the test isdn-testcall 80/1 command. The responses display on a test-by-test basis with one line of data for each test result. test isdn-testcall 77/1 SPE A TEST RESULTS Port 01B1501 Maintenance Name ISDN-TRK Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test journal-printer Page 8-358 8 Action/Object Qualifier Qualifier Description Permissions Defaults test journal-printer pms-log Tests the link to the pms logging printer (maintenance name = PMS-PRNT) init inads craft wakeup-log Tests the link to the wakeup logging printer (maintenance name = JNL-PRNT) Test sequence = short; repeat = 1 s
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test led Page 8-359 8 technician needs to be able to disable the attempted re-setup of a link. Use of the busyout command causes the link to be torn down. If the link is already down, the busyout command stops periodic re-setup trys on the link. Output The following example shows the output for the test journal-printer pms-log command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test led Page 8-360 8 On a duplex PPN, only the long option tests the leds in the standby SPE. When executing the test led long command, the standby Processor, Memory, and Packet Control circuit pack LEDs can take up to 20 seconds to light.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test link Page 8-361 8 test link This command validates that a specified link is administered and then performs a set of hardware diagnostic tests on the link.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test maintenance Page 8-362 8 Output The following example shows the output for the test link 1 long command. The responses display on a test-by-test basis with one line of data for each test result. test link 1 long TEST RESULTS Port 01AXX01 01AXX01 01AXX01 01AXX01 Maintenance Name PI-LINK PI-LINK PI-LINK PI-LINK Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test maintenance Page 8-363 8 link, reset, and sanity functions on the EPN maintenance circuit pack. The long test resets the EPN maintenance circuit pack, causing the EPNSAT link to be dropped and is destructive.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test maintenance Page 8-364 8 Output The following example shows the output for the test maintenance 2 command. The responses display on a test-by-test basis with one line of data for each test result. test maintenance 2 TEST RESULTS Port 02A 02A 02A 02A Maintenance Name MAINT MAINT MAINT MAINT Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test memory Page 8-365 8 test memory This command performs hardware diagnostic tests on any or all memory circuit packs in the specified carrier. Both short and the long test are nondestructive when testing memory.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test modem-pool Page 8-366 8 Defaults The cabinet default is always 1. For SPE simplex systems, the default carrier is the “a” carrier; for SPE duplex systems, there is no default carrier. The defaults for the remaining parameters are short with a repeat of 1. Output The following example show the output for the test memory 1b command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test modem-pool Page 8-367 8 Action/Object Qualifier Qualifier Description Permissions Defaults test modem-pool group number The administered group number (1-5) member number The administered member number (1-32). A member is a pair of analog and digital line ports (two pair for the Integrated modem-pool).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test modem-pool Page 8-368 8 Output The following example shows the output for the test modem-pool 1/3 command. The responses display on a test-by-test basis with one line of data for each test result. test modem-pool 1/3 short SPE B TEST RESULTS Port 01C0701 01C0701 Maintenance Name MODEM-PT MODEM-PT Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test network-control Page 8-369 8 test network-control This command performs hardware diagnostic tests on a specified network control circuit pack. Action/Object Qualifier Qualifier Description Permissions Defaults test network-control location Network control board carrier location in a High or Critical Reliability System (a or b).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test network-control Page 8-370 8 Output The following example shows the output from the test network-control a command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test network-control Page 8-371 8 Alt. Name Extension number of the DATA-CHL, if administered. For other maintenance objects, this field is not applicable and, therefore, empty. Test No The test being executed. Result Test result: Pass, Abort, Fail, No Board, Disabled, Extra Bd.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test packet-control Page 8-372 8 test packet-control This command performs hardware diagnostic tests on the specified packet-control circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pkt Page 8-373 8 Feature Interactions The reset packet-control test (#586) does not run on the active packet-control. This test is part of the standby packet-control test sequence, illustrated in the screen output section below. Output The following example is the screen output for the test packet-control 1B long command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pkt Page 8-374 8 Action/Object Qualifier Qualifier Description Permissions Defaults test pkt port-network pn number The Packet bus to be tested: nn (1-3) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pms-link Page 8-375 8 test pkt port-network 1 TEST RESULTS Port PN 01 PN 01 PN 01 Maintenance Name PKT-BUS PKT-BUS PKT-BUS Alt. Name Test No. Result 571 PASS 572 PASS 573 PASS Error Code Command successfully completed Field descriptions Port A port network number (1-3). Maintenance Name The name of maintenance object being tested. Alt.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pms-link Page 8-376 8 links, refer to the description of the ‘‘busyout pms-link’’ command. For information on what a PMS is and does, refer to the description of the ‘‘status pms-link’’ command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pms-link Page 8-377 8 Output The following example shows the output for the test pms-link long command. The responses display on a test-by-test basis with one line of data for each test result. test pms-link long TEST RESULTS Port Maintenance Name PMS-LINK Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test port Page 8-378 8 test port This command performs hardware diagnostic tests on an individual port circuit. In most cases, tests are performed on hardware connected to the port. Action/ Object Qualifier Qualifier Description Permissions Defaults test port location PCSSpp short Option for a brief series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pri-endpoint Page 8-379 8 Output The following example is the output for the test port command and assumes that the port in cabinet 1, carrier c, slot 7, circuit 1 is an analog port. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pri-endpoint Page 8-380 8 Action/Objec t test pri-endpoint Qualifier Qualifier Description Permissions Defaults extension PRI endpoint extension to be tested (must conform to dial-plan) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test pri-endpoint Page 8-381 8 test pri-endpoint 22501 short page 1 of 1 TEST RESULTS Port 01B2001 01B2001 01B2001 01B2001 01B2002 01B2002 01B2002 01B2002 01B2003 01B2003 01B2003 01B2003 Maintenance Name PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL PE-BCHL Alt.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test processor Page 8-382 8 test processor This command performs hardware diagnostic tests on a specified processor circuit pack. Action/Object Qualifier Qualifier Description Permissions Defaults test processor location Cabinet number (optional for simplex) and carrier letter (optional a for simplex; a or b for duplex).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test shadow-link Page 8-383 8 Output The following output example is for the test processor a command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test shadow-link Page 8-384 8 Action/Objec t Qualifier Qualifier Description Permissions Defaults test shadow-link short | long Both the short and long test sequence execute only Test #318.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test shadow-link Page 8-385 8 Field descriptions Port The port address is always blank. Maintenance Name The maintenance name is always SHDW-LNK for this command. Alt. Name Not applicable. Test No The test number is always 318.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test signaling-group Page 8-386 8 test signaling-group This command validates that the specified signaling group is administered and runs a series of diagnostic tests that return results of the test along with possible error codes.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test sp-link Page 8-387 8 Feature Interactions Additional data is available after running a test. See the status signaling-group command for how to access the additional data. Output The following output example is for the test signaling-group 1 command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test sp-link Page 8-388 8 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions test sp-link short Option for a brief series of nondestructive diagnostic tests. short none long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test spe-standby Page 8-389 8 Field descriptions Port Not applicable. Always blank. Maintenance Name The name of maintenance object. Alt. Name Alternate means of identifying the maintenance object. This field contains the extension when the object is a data module.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test spe-standby Page 8-390 8 Action/Object Qualifiers Qualifier Description Permissions Defaults test spe-standby short Option for a brief series of nondestructive diagnostic tests. long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test station Page 8-391 8 test spe-standby SPE A TEST RESULTS Port 01B 01B 01B 01B . . . Maintenance Name Alt. Name Test No. Result SHDW-CIR 285 SHDW-CIR 284 SPE-SELECT 278 DUPINT 315 . . . . . . Error Code PASS PASS PASS PASS . . .
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test station Page 8-392 8 Action/ Object Qualifier Qualifier Description Permissions Defaults test station extension The station extension (must conform to dial-plan) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test synchronization Page 8-393 8 test station 81902 short TEST RESULTS Port 01C0701 01C0701 01C0701 Maintenance Name ANL-LINE ANL-LINE ANL-LINE Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test synchronization Page 8-394 8 Action/ Object Qualifier Qualifier Description Permissions Defaults test synch short Option for a brief series of nondestructive diagnostic tests. long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test synchronization Page 8-395 8 test synchronization short TEST RESULTS Port Maintenance Name SYNC Alt. Name Test No. Result 417 PASS Error Code Command Successfully Completed Field descriptions Port Not applicable Maintenance Name Maintenance object name Alt. Name Not applicable Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test tdm Page 8-396 8 test tdm This command tests all the time slots on a bus associated with a PPN or an EPN. Action/ Object Qualifier Qualifier Description Permissions Defaults test tdm pn number nn = number of the port network to have its TDM bus tested. Both halves (“a” and “b”) of the TDM bus are tested.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test tone-clock Page 8-397 8 Output The following screen is an example of the output for the test tdm port-network 1 command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test tone-clock Page 8-398 8 Action/Object Qualifier Qualifier Description Permissions Defaults test tone-clock location PCSS short Option for a brief series of nondestructive diagnostic tests. init inads craft long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test trunk Page 8-399 8 test tone-clock 1a TEST RESULTS Port 01A 01A 01A 01A 01A 01A 01A 01A 01A Maintenance Name TONE-BD TONE-BD TONE-PT TONE-PT TDM-CLK TDM-CLK TDM-CLK TDM-CLK TDM-CLK Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test trunk Page 8-400 8 Action/ Object test trunk Qualifier Qualifier Description Permissions Defaults group number Administered group number (1-99) member number Administered number identifying a particular trunk within a trunk group (1-99). init inads craft cust Test Seq.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test tsc-administered Page 8-401 8 test trunk 78 TEST RESULTS Port 01C1505 01C1505 Maintenance Name CO-TRK CO-TRK Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids test tsc-administered Page 8-402 8 Action/Object Qualifier Qualifier Description Permissions Defaults test tsc-administered signaling group number/ Signaling group number (1–8) init inads craft repeat =1 tsc index The number associated with each TSC in a signaling group.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids upgrade software Page 8-403 8 Result Test result: Pass, Abort, Fail, No Board, Disabled, or Extra Bd. Error Code A system-generated number indicating the reason that the test for the named MO failed or aborted.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids upgrade software Page 8-404 8 Feature Interactions System Restarts An upgrade causes a system restart: simplex systems perform a Level-4 restart, and duplex systems perform a Level-2 SPE-interchange after the standby is upgraded through a Level-4 restart. Initcauses Executing display initcauses shows the software upgrade and the system reset level.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids upgrade software Page 8-405 8 Disabled Objects All disabled objects retain their “disabled” status after a software upgrade according to the status recorded in the last save translation command. Output The following is the output from the upgrade software command and a successful simplex upgrade.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Maintenance Commands and Trouble-Clearing Aids upgrade software Page 8-406 8 FLASH TEXT CHECKSUM: If the checksum fails, the software may or may not be healthy, but it will try to run for as long as it can until further system reset through system technician intervention.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction General Packet Bus Fault Isolation and Correction 9 Issue 1 August 1997 Page 9-1 9 General This chapter describes the fault isolation/correction procedures for the Packet Bus and for the various MOs that use the Packet Bus.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Remote Maintenance versus On-Site Maintenance Issue 1 August 1997 Page 9-2 ■ ‘‘Circuit Packs That Use the Packet Bus’’ describes the various circuit packs, ports, and endpoints that use the Packet Bus.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Tools for Packet Bus Fault Isolation and Correction Issue 1 August 1997 Page 9-3 The Maintenance/Test Packet Bus port (described in detail later in this chapter) can give the remote technician information about the state of the packet bus. This information can be obtained via the status system command and via the PKT-BUS test sequence.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Issue 1 August 1997 Page 9-4 the packet bus in its neighbor. The TN771 Maintenance/Test Circuit Pack (discussed in detail later) provides packet bus maintenance testing and reconfiguration capabilities. Packet Bus Faults Two types of packet bus failures can occur: ■ Shorts. A short occurs when leads on the packet bus become connected together.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Circuit Packs That Use the Packet Bus Issue 1 August 1997 Page 9-5 Circuit Packs That Use the Packet Bus Four circuit packs can use the packet bus. The following list identifies and discusses each circuit pack. An explanation of how each circuit pack assists in packet bus maintenance is also included. NOTE: The MOs involved with each circuit pack are listed in brackets.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Circuit Packs That Use the Packet Bus Issue 1 August 1997 Page 9-6 Effect of Circuit Pack Failures on the Packet Bus A failure of any of the circuit packs described in the previous section can disrupt traffic on the Packet Bus.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Maintenance of the Packet Bus Issue 1 August 1997 Page 9-7 A circuit pack can fail in a manner such that it transmits bad data on the Packet Bus. If the Packet Control fails in such a fashion, all Packet traffic is disrupted (because all traffic requires the Packet Control).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Issue 1 August 1997 Packet Bus Fault Isolation and Correction Maintenance of the Packet Bus Page 9-8 with a large number of Digital/Analog/Hybrid sets and a small number of ISDN-BRI sets would probably not consider the Packet Bus failure a catastrophic problem.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Issue 1 August 1997 Packet Bus Fault Isolation and Correction Maintenance of the Packet Bus Page 9-9 These interactions allow normal, non-Packet, system traffic to continue unaffected, and they reduce the number of extraneous entries into the Error/Alarm Logs. If the Packet Bus failure is caused by a failed circuit pack, the circuit pack should appear in the Error/Alarm Logs, which aids in fault isolation.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 August 1997 Page 9-10 The Maintenance/Test Circuit Pack (TN771D) Description Packet bus reconfiguration is available only in high and critical reliability systems. In such systems that use the packet bus, a Maintenance/Test is required in each port network.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Issue 1 August 1997 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Page 9-11 In normal switch operation, the Maintenance/Test provides the visual feedback of the Packet Bus state.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 August 1997 Page 9-12 4. D8W 8-wire modular cable of an appropriate length to connect the 258A on the back of the cabinet to the 355A adapter.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 August 1997 Page 9-13 If the system has a TN771 installed in the Port Network to be examined, use the following steps to enter the standalone mode: 1. Ensure that Alarm Origination is suppressed either at login time or via the Maintenance-Related System Parameters form. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 August 1997 Page 9-14 TN771 STANDALONE MODE (Type "?" at the prompt for help) Command: Figure 9-1. Normal Standalone Mode Display ! CAUTION: If the display in Figure 9-1 does not appear, be sure to check the wiring between the terminal and the TN771, and also the terminal parameters.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 August 1997 Page 9-15 Using Standalone Mode in Packet Bus Fault Isolation and Correction When the TN771 is in standalone mode, three commands can be used at the terminal: ■ ds displays the current state of the Packet Bus leads. ■ dsa toggles auto-report mode on and off.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Page 9-16 SLOT XXX Backplane Separation .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. Figure 9-3. +5v L0 GND L3 GND L6 GND HP H1 GND H3 GND H5 GND LF GND GND GND +5v +5v .. .. .. .. .. .. .. .. .. .. .. .. . ... ... +5v LP L1 L2 L4 L5 L7 L8 H0 SB H2 H4 SF H6 H7 H8 GND SS GND GND +5v +5v .. .. .. .. ..
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Page 9-17 SLOT XXX Backplane Separation Figure 9-4. .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. ... .. . .. .. .. +5v LP L1 L2 L4 L5 L7 L8 H0 SB H2 H4 SF H6 H7 H8 GND SS GND GND +5v +5v .. .. .. .. .. .. .. .. .. .. .. .. .
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 August 1997 Page 9-18 Special Precaution Concerning the TN771 NOTE: A new TN771 Maintenance/Test circuit pack must be taken to the customer site whenever the following is true: ■ Maintenance/Test Packet Bus port indicates that a Packet Bus fault is present.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Issue 1 August 1997 Page 9-19 8. If the data matches the previously recorded data, a Packet Bus problem exists. The original TN771 Maintenance/Test circuit pack is not defective, and it does not need to be returned to the factory.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Page 9-20 The Packet Bus Fault Isolation Flowchart appears on the following two pages.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart B Page 9-21 MATCH FOUND ? NO INTERCEPT YES DIGIT CONVERSION ? NO C YES CONVERSION LIMIT EXCEEDED? YES INTERCEPT NO MODIFY DIGIT STRING (CONVERT) FURTHER CONVERSION ALLOWED? NO YES INCREMENT CONVERSION COUNTER ANALYZE RESULT AS SPECIFIED BY ‘‘NET’’ DISABLE CONVERSION AAR, ARS A EXT DIAL PLAN Fi
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Issue 1 August 1997 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Page 9-22 Flowchart Description and Supplement An uppercase letter in bold (for example, A, B, C, etc.) indicates that there is supplemental information with details about the relevant process that could not fit into the appropriate box or diamond.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Issue 1 August 1997 Page 9-23 c. If only a single EPN is affected, the Packet Control is probably not the source of the problem. However, if all of the ISDN-BRI circuit packs are located in a single EPN, assume that the answer to this question is ‘‘No,’’ and check the Packet Control. d.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-24 Packet Bus Fault Correction Using and Interpreting Results from the Status System Command The status system command can be issued to retrieve information about the Packet Bus. This command is described fully in the "Status Commands" section in Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-25 Considerations for High and Critical Reliability Systems If a High or Critical Reliability system is involved, special considerations involving the features of this type of system must be kept in mind.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-26 ! CAUTION: Since Packet Bus fault isolation procedures involve removing circuit packs and possibly disconnecting entire carriers, these procedure have a profound effect on service. Therefore, if possible, implement these procedures after hours or during hours of minimum system use.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Page 9-27 2. If there are errors for the circuit pack, refer to the appropriate maintenance documentation in Chapter 10, ‘‘Maintenance Object Repair Procedures’’, and follow the recommended maintenance procedure to resolve the errors.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-28 If the Packet Bus problem is present when the circuit pack is inserted, but is resolved when the circuit pack is removed, either the circuit pack or the backplane pins in that slot caused the problem. If the backplane pins are intact, replace the circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction ! Issue 1 August 1997 Page 9-29 WARNING: If this is a High or Critical Reliability system, and if the slot is in the Active control carrier, perform an SPE interchange before changing the circuit pack. Follow the procedures presented in Chapter 6, ‘‘Reliability Systems: A Maintenance Aid’’.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-30 2. Remove the suspect circuit pack. 3. As in Procedure 2, determine if the backplane pins in the removed circuit pack’s slot are bent. 4. If the backplane pins are bent, do the following: a. Straighten or replace the pins b. Insert the same circuit pack 5.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-31 6. Determine if the Packet Bus fault is still present. 7. If the Packet Bus fault is still present, do the following: a. If the circuit pack was reinserted in Step 5, replace the circuit pack. Then repeat Procedure 3, starting at Step 2. b. If the circuit pack was replaced in Step 5, continue with Step 9. 8.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Page 9-32 ! CAUTION: Circuit packs in carriers that are not part of the shortened bus are not inserted. As a result, these circuit packs are not alarmed. Ignore these alarms for now. All alarms should be resolved when the cabinet is restored to its original configuration.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-33 Part 2: Processor Port Network: 1. Terminate the Packet Bus so that it extends only from the Active control carrier (that is, the carrier that contains the Active SPE) to the carrier that contains the Maintenance/Test circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 August 1997 Page 9-34
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures Escalation Procedures Maintenance Object Repair Procedures 10 Page 10-1 10 For Maintenance Objects on the DEFINITY Wireless Business System (DWBS), refer to the appropriate documentation that accompanies the DWBS. Trouble-clearing is based on the type of indication received, system-alarmed troubles, or user-reported troubles.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures Cabling Precautions Page 10-2 ! CAUTION: To avoid damaging the cable-to-connector interface when removing any Inter-Carrier Cable, grasp the cable connector, not the cable itself.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures 12V-PWR (12 Volt Power Supply) Page 10-3 12V-PWR (12 Volt Power Supply) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO 12V-PWR MINOR test card-mem sh 12 Volt Power Supply 12V-PWR WARNING test card-mem sh 12 Volt Power Supply The 12 Volt Power Supply unit in the TN777B NETCON circuit pack is required for programming flas
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures 12V-PWR (12 Volt Power Supply) Page 10-4 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following table. By clearing error codes associated with the 12 Volt Power Supply Test for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures 12V-PWR (12 Volt Power Supply) Page 10-5 If, while this test is running, an application attempts to erase or write a flash memory or a memory card, this test remains active, and the application is barred. Table 10-2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ABRI-PORT (ASAI ISDN-BRI Port) Page 10-6 ABRI-PORT (ASAI ISDN-BRI Port) MO Name (in Alarm Log) ABRI-PORT ABRI-PORT 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures AC-POWER Page 10-7 AC-POWER AC Power for AC-Powered Systems MO Name (in Alarm Log) AC-POWER 1. Alarm Level WARNING Initial Command to Run1 test environment P Full Name of MO AC Power Where P is an appropriate port network number determined via the PORT field from the Alarm or Error Log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures AC-POWER Page 10-8 CONVENIENCE OUTLET F3 CONVENIENCE OUTLET F6 20A F8 20A 2A F7 15A FUSE F7 IS FOR CONVENIENCE OUTLETS BACK OF POWER DISTRIBUTION UNIT FRONT OF POWER DISTRIBUTION UNIT FUSE LOCATIONS FUSE LOCATIONS THE 3 FANS ARE ACTUALLY A H D 1 ON BACK OF CABINET AND S4 ARE NOT VISIBLE FROM S4 FRONT OF CABINET.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures AC-POWER Page 10-9 Error Log Entries and Test to Clear Values Table 10-3. Error Type AC Power Error Log Entries Aux Data Alarm Level Associated Test On/Off Board Test to Clear Value 01 0 Any Any Any test environment P sh r 1 513 Any AC Power Query Test (#78) WARNING OFF test environment P sh r 1 1. Run the Short Test Sequence first.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures AC-POWER Table 10-4. Error Code 1 Page 10-10 TEST #78 AC Power Query Test — Continued Test Result FAIL Description / Recommendation NOTE: For a Global AC MCC (J58890CH) use the procedures outlined in step 2. The switch is currently without AC power. ! WARNING: Turn off power to the 397C Battery Charger before removing Fuse F5. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures AC-POWER Page 10-11 TEST #78 AC Power Query Test — Continued Table 10-4. Error Code Test Result 1 FAIL (cont’d.) (cont’d.) Description / Recommendation 2. Procedures for a Global MCC (J58890CH): a. For a nominal holdover system if there is no AC power at the wall outlet, then the problem is not with the system itself.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures AC-POWER Page 10-12 The environment maintenance strategy to be used depends on both the cabinet configuration and the type of powering. Refer to the "DC-POWER (Single-Carrier Cabinet Power)" information for environment maintenance strategy.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures AC-POWER Table 10-6.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures AC-POWER Table 10-7. Error Code Page 10-14 TEST #78 AC Power Query Test Test Result Description/ Recommendation 1000 ABORT System resources required to run this test are not available. 2000 ABORT Response to the test request was not received within the allowable time period. 2029 ABORT Internal system error 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Page 10-15 ADM-CONN (Administered Connection) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ADM-CONN MAJOR status administered-connection N Administered Connection ADM-CONN MINOR status administered-connection N Administered Connection ADM-CONN WARNING status administered-connectio
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Table 10-8.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Table 10-8. Page 10-17 Administered Connection Error Log Entries — Continued Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 111 (a)(b)(c)(q) Any None Any OFF None 127 (a)(b)(c)(g) Any None Any OFF None Continued on next page Notes: a.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Page 10-18 g. The destination endpoint is not available. Check the status of the destination endpoint (using status access-endpoint or status data-module) and verify that the endpoint is not busy or otherwise unavailable (for example, out-of-service).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ADX8D-BD (AUDIX Circuit Pack) Page 10-19 ADX8D-BD (AUDIX Circuit Pack) MO Name (in Alarm Log) ADX8D-BD 1. Alarm Level MINOR or WARNINGS Initial Command To Run1 test board PCSS sh Full Name of MO AUDIX Circuit Pack UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs). C is the carrier designation (A, B, C, D, or E).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-20 ADX8D-PT (AUDIX Digital Port) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADX8D-PT MINOR test port PCSSpp l AUDIX Digital Port ADX8D-PT WARNING test port PCSSpp sh AUDIX Digital Port 1. UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-21 Error Log Entries and Test to Clear Values Table 10-9.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-22 e. The circuit pack is administered but not physically installed. The alarm will clear when a circuit pack is inserted. f. The circuit pack has been removed or has been insane for more than 21 minutes. To clear the error, reinsert or replace the AUDIX circuit pack (see pcaution at the beginning of this section). g.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-23 ■ Electronic Power Feed Test (#11) ■ Station Lamp Updates Test (#16) ■ Station (Digital) Audits Test (#17) NPE Crosstalk Test (#9) This test verifies that this port’s NPE channel talks on the selected time slot and that it never crosses over to time slots reserved for other connections.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-24 Table 10-10. TEST #9 NPE Crosstalk Test — Continued Error Code 1003 Test Result ABORT Description/Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present, or some Tone Detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-25 Next, a Conference Test is implemented for the primary information channel. This test is the same as Conference Test #6. Only one value (Pass, Fail, or Abort) is generated as a result of the four tests run. If any test fails or aborts, the sequence is stopped. Table 10-11.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-26 Table 10-11. TEST #13 Voice and Control Channel Local Loop Test — Continued Error Code Test Result Description/Recommendation 7 FAIL Conference Test failed on the primary channel. Some users may not notice a disruption in service. In extreme cases, the conferencing feature may not work at all.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-B (16 Port AUDIX Circuit Pack) Page 10-27 ADX16D-B (16 Port AUDIX Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADX16D-B MINOR test board PCSS sh AUDIX Circuit Pack ADX16D-B WARNING test board PCSS sh AUDIX Circuit Pack 1. UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16A-BD (AUDIX Circuit Pack) Page 10-28 ADX16A-BD (AUDIX Circuit Pack) MO Name (in Alarm Log) ADXCL-BD or \ADX16A-BD 1. Alarm Level MINOR, or WARNINGS Initial Command To Run1 test board PCSS sh Full Name of MO AUDIX Circuit Pack UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs). C is the carrier designation (A, B, C, D, or E).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-29 ADX16D-P (16-Port AUDIX Digital Port) MO Name (in Alarm Log) ADX16D-P 1. Alarm Level MINOR or WARNINGS Initial Command To Run1 test port PCSSpp l Full Name of MO AUDIX Digital Port UU is the universal cabinet number (1 for PPN, 2-44 for EPNs). C is the carrier designation (A, B, C, D, or E).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-30 Error Log Entries and Test to Clear Values Table 10-12.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-31 f. The circuit pack has been removed or has been insane for more than 21 minutes. To clear the error, reseat or replace the AUDIX circuit pack (see caution at the beginning of this section). g. Something is interfering with transmitting to the voice port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-32 ■ Station (Digital) Audits Test (#17) ■ Digital Terminal Remote Loop Around Test (1201) NPE Crosstalk Test (#9) This test verifies that this port’s NPE channel talks on the selected time slot and that it never crosses over to time slots reserved for other connections.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-33 Table 10-13. TEST #9 NPE Crosstalk Test — Continued Error Code 1003 Test Result ABORT Description/Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present, or some tone detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-34 information (data) channel is then performed. This test is the same as the primary information channel loop around test. Next, a Conference Test is implemented for the primary information channel. This test is the same as Conference Test #6.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-35 Table 10-14. TEST #13 Voice and Control Channel Local Loop Test — Continued Error Code Test Result Description/Recommendation 7 FAIL Conference Test failed on the primary channel. In some cases, users may not notice a disruption in service. In extreme cases, the conferencing feature may not work at all.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-36 ADX16A-PT (AUDIX Analog Line/Control Link) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADXCL-PT or ADX16A-PT MINOR test port PCSSpp l AUDIX Analog Line/ Control Link ADXCL-PT or ADX16A-PT WARNING test port PCSSpp sh AUDIX Analog Line/ Control Link 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-37 Error Log Entries and Test to Clear Values Table 10-15.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-38 f. The TDM bus is out of service. See the “TDM-BUS” section. System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-39 Table 10-16. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result Description/ Recommendation 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the station extension.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-40 Table 10-16. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result PASS Description/ Recommendation The port is correctly using its allocated time slots.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-41 Table 10-17. TEST #7 Conference Circuit Test — Continued Error Code Any Test Result FAIL Description/Recommendation The NPE of the tested port did not conference the tones correctly. This causes noisy and unreliable connections. 1. Replace the circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-42 Table 10-18. TEST #161 Loop Around Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some tone detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ALARM-PT (ALARM PORT) Page 10-43 ALARM-PT (ALARM PORT) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ALARM-PT MIN test port PCSSpp l Alarm-Port ALARM-PT WRN test port PCSSpp sh Alarm-Port 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-44 ANL-16-L (16-Port Neon Analog Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANL-16-L MIN test port PCSSpp l 16-Port Neon Analog Line ANL-16-L WRN test port PCSSpp sh release station 16-Port Neon Analog Line 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-45 Hardware Error Log Entries and Test to Clear Values Table 10-19.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) ■ Page 10-46 40977—indicates that no terminal equipment was connected when ringing was attempted. Run the short Test via the test port PCSSpp command, and follow the procedure for the results of Test #48. b. This is a software audit error that does not indicate any hardware malfunction.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-47 NPE Crosstalk Test (#6) One or more Network Processing Elements (NPEs) reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-48 Table 10-20. TEST #6 NPE Crosstalk Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-49 Table 10-20. TEST #6 NPE Crosstalk Test — Continued Error Code Any Test Result FAIL Description/ Recommendation This test can fail due to on-board or off-board problems. Off-board problems of concern include EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-50 instructed to listen to several different tones and conference the tones together. The resulting signal is then measured by a Tone Detector port. If the level of the tone is within a certain range, the test passes. Table 10-21.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-51 Table 10-21. TEST #7 Conference Circuit Test — Continued Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-52 Battery Feed Test (also called Port Diagnostic Test) (#35) The battery feed chip provides power to the telephone equipment, signaling, rotary dial pulsing, transmission, and balance.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-53 Table 10-22. TEST #35 Battery Feed Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test has been disabled via administration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-54 Station Status and Translation Audits and Updates Test (#36) This test updates the Analog port’s message lamp state (if it has one) and translations (such as station type, dial type, network connection) with information kept in the software.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-55 Table 10-23. TEST #36 Station Status and Translation Audits and Updates Test — Continued Error Code 1 Test Result FAIL Description/ Recommendation This does not indicate a hardware problem. The switchhook audit failed. The other updates were not performed because of this failure.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-56 This test may cause some terminal equipment to ring briefly during daily maintenance. If this ringing is disturbing the customer or the terminal equipment, it should be disabled using the Tests field of the station administration screen form.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-57 Table 10-24. TEST #48 Station Present Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test has been disabled via administration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-58 Table 10-24. TEST #48 Station Present Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-59 BFC COD TONE LEVEL MEASUREMENT TONE SOURCE NPE TDM BUS * BFC - BATTERY FEED CHIP Figure 10-2. Analog Loop Around Test Table 10-25. TEST #161 Loop Around Test Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-60 Table 10-25. TEST #161 Loop Around Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the station extension.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-61 Table 10-25. TEST #161 Loop Around Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test has been disabled via administration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-62 Table 10-25. TEST #161 Loop Around Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-BD (Analog Line Circuit Pack) Page 10-63 ANL-BD (Analog Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANL-BD MIN test board PCSS sh 8-Port Analog Line Circuit Pack ANL-BD WRN test board PCSS sh 8-Port Analog Line Circuit Pack ANL-BD MIN test board PCSS sh 8-Port Neon Analog Line Circuit Pack
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-64 ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANL-LINE MIN test port PCSSpp l 8-Port Analog Line ANL-LINE WRN test port PCSSpp sh 8-Port Analog Line ANL-NE-L MIN test port PC
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-65 Hardware Error Log Entries and Test to Clear Values Table 10-26.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-66 rings. If the terminal doesn’t ring, then replace it. Otherwise, issue the test port PCSSpp command, and follow the procedure for Test #48. ■ 40977—indicates that no terminal equipment was connected when ringing was attempted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-67 NPE Crosstalk Test (#6) One or more NPEs reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-68 Table 10-27. TEST #6 NPE Crosstalk Test — Continued Error Code 1004 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-69 Table 10-27. TEST #6 NPE Crosstalk Test — Continued Error Code Any Test Result FAIL Description/ Recommendation This test can fail due to on-board or off-board problems.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-70 Battery Feed Test (also called Port Diagnostic Test) (#35) The battery feed chip provides power to the telephone equipment, signaling, rotary dial pulsing, transmission, and balance.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-71 Table 10-28. TEST #35 Battery Feed Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation Test disabled via administration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-72 Table 10-28. TEST #35 Battery Feed Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-73 Table 10-29. TEST #36 Station Status and Translation Audits and Updates Test Error Code 1004 Test Result Description/ Recommendation ABORT Could not allocate the necessary system resources to run this test. ABORT System resources required to run this test are not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-74 Table 10-29. TEST #36 Station Status and Translation Audits and Updates Test — Continued Error Code 1 Test Result FAIL Description/ Recommendation This does not indicate a hardware problem.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-75 Loop Around and Conference Test (#47) Each Analog Port consists of: ■ an NPE for port connectivity and gain, and conferencing functionality ■ a code that converts the digital signals of the TDM Bus to analog signals ■ a battery feed chip that provides power to the telephone set
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-76 B CO TONE LEVEL MEASUREMENT TONE N SOURCE TDM BUS * BFC BATTERY FEED AND HYBRID CHIP Figure 10-3. Analog Loop Around and Conference Test Table 10-30.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-77 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. (This could be a Music-on-Hold port.) 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-78 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 1005 Test Result ABORT Description/ Recommendation The test was aborted due to a configuration problem. This code will result under either of the following conditions: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-79 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 7 13 14 15 Test Result FAIL (cont’d.) Description/ Recommendation 1. Disconnect the terminal equipment from the circuit pack at the cross-connect and run the test again. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-80 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-81 Table 10-31. TEST #48 Station Present Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-82 Table 10-31. TEST #48 Station Present Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test was disabled via administration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-83 Table 10-31. TEST #48 Station Present Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-84 ANN-BD (Announcement Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANN-BD MINOR test board PCSS l Announcement Circuit Pack ANN-BD WRN test board PCSS l Announcement Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-85 General Notes Here are a few very important general notes that apply to any problem on the Announcement circuit pack. The user should read this before attempting to work on the TN750 Announcement circuit pack or Announcement Ports, especially if the circuit pack needs to be replaced. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-86 [G3sV2, G3iV2-386, G3vsV2] and potentially cause errors/alarms on any circuit pack to which the new file is downloaded. However, if the customer does not have a valid announcement file on the system tape [G3iV1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-87 3. DEFINITY Communications System Generic 3 V2 Traffic Reports, 555-230-511 4. DEFINITY Communications System Generic 1 and Generic 3 Voice Terminal Operations, 555-230-701 Announcement Session Announcements can be recorded, played back, and deleted from an announcement session.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-88 5. No tape [G3iV1.1-286] or memory card [G3sV2, G3iV2-386, G3vsV2] is in the system. 6. The tape or memory card in the system does not have a valid announcement file saved on it.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-89 Table 10-32.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-90 NOTE: The alarm is logged about 11 minutes after the circuit pack has been removed and/or SAKI Test (#53) fails. If the circuit pack is not in the system, insert a circuit pack (in the same slot as the error indicates) to resolve this error.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-91 h. Error Type 513This error, when reported with Aux Data in the range of 4352 to 4358, indicates the circuit pack has reported a hardware failure on the circuit pack. The circuit pack should be replaced. ! WARNING: Replacing the circuit pack results in loss of integrated announcements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-92 against the ANN-BD without alarming the TONE-BD. If this error occurs again, replacing the Tone-Clock circuit pack may clear up this error. See the FAIL case in the Clock Match Inquiry Test (#212). n. Error Type 3840 This error is not service-affecting and no action is required. o.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-93 Table 10-33. System Technician-Demanded Tests: ANN-BD — Continued Order of Investigation Short Test Sequence Long Test Sequence SAKI Test (#53) (a) Reset Board Sequence D/ND1 X D Continued on next page 1. D = Destructive, ND = Non-destructive Note: a.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-94 Table 10-34. TEST #208 Angel-Speech Processor (SP) Handshake Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Circuit pack cannot be used. Announcement speech memory is cleared when this test fails.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-95 Table 10-35. TEST #209 Announcement Checksum Test Error Code Test Result Description/ Recommendation 0 ABORT An error code of 0 indicates that the announcement file has been corrupted due to a hardware fault in the TN750 board. Follow step #7 under "General Notes" at the beginning of this section.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-96 Table 10-35. TEST #209 Announcement Checksum Test — Continued Error Code 0-256 Test Result FAIL Description/ Recommendation Test failed. The error code indicates the total number of defective announcements that were found.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-97 Notes: a. The Announcement circuit pack can exhibit a condition that does not allow recording. If the circuit pack gets locked into this state (this is an extremely rare condition), two of the Announcement Ports on the circuit pack will be unusable by software, one of which is the record port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-98 Since this test involves sending a tone through two different ports, the Playback Speech Memory Array (PSMA) Test (#206) [see ANN-PT (Announcement Port) Maintenance documentation for a description of this test] is run on the two ports first to make sure that they are working properly. Table 10-36.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-99 Table 10-36. TEST #210 140AY Loop Around Test — Continued Error Code 1007 Test Result ABORT Description/ Recommendation The Announcement circuit pack thinks that Port 1 or Port 9 is busy. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-100 Table 10-36. TEST #210 140AY Loop Around Test — Continued Error Code 1-3 Test Result FAIL Description/ Recommendation Test failed. The error code indicates at which speech compression rate the test actually failed (one being the first rate tested, three being the last). 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-101 Error encountered, can’t complete request The Announcement circuit pack lock-up can be cleared remotely by performing a soft reset to the circuit pack: ■ busyout board PCSS (this command drops all calls in progress on the Announcement circuit pack) ■ reset circuit pack using the reset board PCSS command ■ r
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-102 Table 10-37. TEST #211 Super Frame Match Inquiry — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcement playbacks should sound corrupted. 1. Reset the circuit pack via the reset board PCSS command and then run this test again.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-103 Table 10-38. TEST #212 Clock Match Inquiry Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcements recorded or played back while the clock circuitry is not functioning properly sound distorted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-104 Table 10-38. TEST #212 Clock Match Inquiry Test — Continued Error Code Test Result FAIL (cont’d.) Description/ Recommendation 3. If this is a Standard system (that is, not a High or Critical Reliability system), replace the ANN-BD. Rerun the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-105 ANN-PT (Announcement Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANN-PT MINOR test port PCSSpp l Announcement Port ANN-PT WRN test port PCSSpp l Announcement Port 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-106 2. If a customer has announcements on the Announcement circuit pack that cannot be re-recorded easily, then announcements must be saved on the system tape to ensure that they are not lost.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-107 to resolve an alarm. It may also be necessary to save and restore announcements as part of the maintenance procedures. For a complete description of integrated announcement administration, please refer to the following manuals: 1. DEFINITY Communications System Generic 3 Implementation, 555-230-653 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-108 2. An announcement download is invoked sooner with the administration terminal restore announcements command. 3. There is no announcement and/or NETCON data module administered. 4. Either the announcement data module is busy or all the administered NETCON data modules are busy. 5. There is no tape in the system. 6.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-109 b. This error is logged and the port is alarmed when an alarm is raised on the Announcement circuit pack because of a faulty condition with a common circuit pack resource.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-110 Table 10-40. TEST #205 Channel Administration Memory Array (CAMA) Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid call. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-111 Table 10-40. TEST #205 Channel Administration Memory Array (CAMA) Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcements played back on this port may sound corrupted. 1. Reset the circuit pack via the reset board PCSS command and then run this test again.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-112 1. When attempting to record an announcement, users hear the proper record tone, but the announcement does not record (they do not know it until the announcement is played back). 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Table 10-41. Error Code 1000 Page 10-113 TEST #206 Playback Speech Memory Array (PSMA) Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid call. 1. Retry the command at one-minute intervals a maximum of five times. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-114 Table 10-41. TEST #206 Playback Speech Memory Array (PSMA) Test — Continued Error Test Code Result Description/ Recommendation 1024 ABORT Announcement circuit pack blocked the test because an announcement download is in progress.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-115 Table 10-41. TEST #206 Playback Speech Memory Array (PSMA) Test — Continued Error Test Code Result Description/ Recommendation 1 to 254 FAIL Test failed. The error code indicates the number of byte count errors found by the Tone Detector. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-116 Table 10-41. TEST #206 Playback Speech Memory Array (PSMA) Test — Continued Error Test Code Result Description/ Recommendation PASS This port can cleanly play announcements. User-reported troubles on this pack should be investigated using other port and circuit pack tests.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) ■ Page 10-117 release circuit pack using the release board PCSS command 140AY Channel Sanity Inquiry Test (#222) The Angel keeps a sanity status bit for each of the 16 channels on the 140AY device. This test queries the Angel to determine the status for a particular channel.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Table 10-42. Error Code Page 10-118 TEST #222 140AY Channel Sanity Inquiry Test — Continued Test Result PASS Description/ Recommendation Announcements can be played back over this port. User-reported troubles on this pack should be investigated using other port and circuit pack tests.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-119 ANNOUNCE (Announce) MO Name (in Alarm Log) Initial Command to Run Alarm Level ANNOUNCE none none Full Name of MO ANNOUNCEMENT The ANNOUNCE MO logs an error in the hardware error log if at least one of the following is true: ■ The save announcements or restore announcements command does not complete successfully, or the
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-120 Hardware Error Log Entries ANNOUNCE Error Log Entries Aux Data Error Type Associated Test 1(a)(f) any None 257(b)(f) any None 513(c)(f) 0 None 769(d)(f) 0 None 1025(e)(f) any None Alarm Level On/Off Board Test to Clear Value Notes: a. Error occurred while saving announcements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-121 Aux Data Error Codes and Recommended Repair Procedures Table 10-43. Aux Data 9000 through 9031 Aux Data Error Codes and Recommended Repair Procedures Description/ Recommendation CARD-MEM [386 systems] errors. Check and resolve CARD-MEM [386 systems] errors and alarms. 30001 through 30054 Tape [286 systems] errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-122 Table 10-43. Aux Data Error Codes and Recommended Repair Procedures — Continued Aux Data Description/ Recommendation 32005 Integrated announcement circuit pack is not present. The Announcement Circuit Pack is not inserted, or it is defective. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-123 Table 10-43. Aux Data Error Codes and Recommended Repair Procedures — Continued Aux Data Description/ Recommendation 32014 Command timed out on the standby processor [286 systems]. This could present problems. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-BD (Multi-Application Platform Board) Page 10-124 ASAI-BD (Multi-Application Platform Board) MO Name (in Alarm Log) Alarm Level Initial Command to Run 1 Full Name of MO ASAI-BD MIN test board PCSS sh ASAI-BD ASAI-BD WRN test board PCSS sh ASAI-BD 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ASAI-BD (Multi-Application Platform Board) Page 10-125 messages per 10 seconds. The switch issues an alarm when the limit reaches 400; when it reaches 500 up-link messages in 10 seconds, the board is taken out of service.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-126 ASAI-EPT MO Name (in Alarm Log) Alarm Level ASAI-EPT 1. MAJOR 1 Initial Command to Run test station extension Full Name of MO ASAI-Adjunct The alarm level for ASAI adjuncts is administered using the set options command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-127 Table 10-44. ASAI-EPT Error Log Entries — Continued Error Type Aux Data Associated Test 2567 (h) 0 None 2568 (i) 0 None 3329 (j) Any Signaling Link Status (626) 35843839 (k) 0, 1 None 3841 (l) 4095 0 None Alarm Level ASAI-EPT MAJ/WNG† On/ Off Board Test to Clear Value OFF Continued on next page 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-128 ■ Execute the test station extension command and perform the associated repair procedures for those tests. b. An endpoint is not responding to the service state query message sent to the adjunct or to the endpoint. This error causes an alarm to be raised.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-129 f. This error occurs when the ASAI-EPT message is not transmitted because the PKT-CTRL (packet control circuit pack) transmit buffers are exhausted. Frequent or persistent occurrence of these events may indicate a hardware problem or traffic overload on the PKT-CTRL, the signaling link, or the ASAI adjunct.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-130 — If the error type is less than 3968, then the ASAI cause code is equal to the error type minus 3840. The switch sent this value to the endpoint. Table 10-45. ASAI Cause Values Code 0 Explanation Unrecognized ASAI Protocol Operation. Recommendation Requested ASAI protocol is not implemented by switch or adjunct.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-131 Table 10-45. ASAI Cause Values — Continued Code Explanation Recommendation 58 Bearer capability not presently available Requested bearer capability is implemented, but not administered. No B-channel administered. See code 50 above.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-132 System Technician-Demanded Tests: Descriptions and Error Codes When inspecting errors in the system, always investigate errors associated with the circuit pack and port first. Clearing these error codes first may also clear errors generated against the endpoint.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-133 Table 10-46. TEST #626 Signaling Link Status Test — Continued Error Code 1141 Test Result ABORT Description/ Recommendation The PKT-CTRL is out-of-service. 1. Refer to PKT-CTRL maintenance documentation. 1144 ABORT The PPN Packet Bus is out-of-service. 1. Follow the repair procedures for the Packet Bus in the PPN. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ASAI-PT Page 10-134 ASAI-PT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ASAI-PT MAJOR 2,3 test port PCSSpp l ASAI ISDN BRI Port ASAI-PT WARNING test port PCSSpp l ASAI ISDN BRI Port 1. 2. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-135 Error Log Entries and Test to Clear Values Table 10-47.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-136 c. The port received an invalid frame over the D-channel. When the Cyclical Redundancy Check (CRC) errors exceed 5 within 15 minutes, the port is taken out of service for 5 seconds. If 5 more CRC errors are received within 15 minutes of the first set of 5 errors, the port is taken out of service for one minute.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-137 BRI Port Local LAN Looparound Test (#618) This test is destructive. This test verifies the connectivity of a BRI port across the LAN Bus and executes only if the port is out-of-service. The test aborts if calls associated with the port are in-progress.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-138 Table 10-48. TEST #618 BRI Port Local LAN Looparound Error Code 1015 Test Result ABORT Description/Recommendation The port is not in the out-of-service state. 1. Display the Port Status form using the status bri-port PCSSpp command to determine which stations or adjuncts are on this port. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-139 Table 10-48. TEST #618 BRI Port Local LAN Looparound — Continued Error Code Test Result FAIL Description/Recommendation The Looparound test has failed. 1. If the test fails repeatedly, attempt to reset the circuit pack if the other ports on the board are not in use.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-140 Table 10-49. TEST #621 Level 1 Status Inquiry Error Code 1187 Test Result ABORT Description/Recommendation The board, port, or station may have been busied-out by a technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port and ASAI-BD (board busied out).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-141 Layer 1 Transmission Error Counter Test (#624) This test reads and clears the BRI port’s Layer 1 Transmission error counter maintained on the ASAI circuit pack. This counter is incremented by the circuit pack when it detects a Layer 1 transmission problem. The test passes if the value of the counter is 0 (that is, the error is cleared).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-142 Receive FIFO Error Counter Test (#625) This test reads and clears the BRI port’s Receive FIFO error counter maintained on the TN800 circuit pack. This counter is incremented by the circuit pack when it detects an overflow of its receive buffers. The test passes if the value of the counter is 0 (that is, the error is cleared).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-PT Page 10-143 Table 10-52. TEST #270 Clear Error Counters Error Code Test Result Description/Recommendation Any ABORT This test should never abort. Any FAIL This test should never fail. 1. Retry the command at 1-minute intervals a maximum of 5 times. PASS The message to clear the error counters of the ASAI-PT has been sent.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ASAI-RES/E-DIG-RES (TN800 reserve slot) Page 10-144 ASAI-RES/E-DIG-RES (TN800 reserve slot) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO ASAI-RES NONE NONE TN800 ASAI reserve slot E-DIG-RES NONE NONE TN800 DIG reserve slot There are no tests associated with these MOs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-145 BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO BRI-BD MAJOR test board PCSS l ISDN-BRI Line Circuit Pack BRI-BD MINOR test board PCSS l ISDN-BRI Line Circuit Pack BRI-BD WARNING test board PCSS sh ISDN-BRI Line Circ
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-146 LEDS The ISDN-BRI Line circuit pack performs extensive initialization tests and lights both the red and green LEDS during the initialization testing. See Chapter 7, "LED Interpretation", for more details on circuit pack status LEDs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-147 Hardware Error Log Entries and Test to Clear Values Table 10-53.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-148 NOTE: The alarm is logged approximately 11 minutes after the circuit pack has been removed and/or SAKI Sanity Test (#53) fails. If the circuit pack is not in the system, insert a circuit pack (in the same slot as the error indicates) to resolve this error.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-149 The reported error types correspond to the following detected errors: 1293 On-board auxiliary processor insane 1294 Internal memory access error i. These error types are reported when the following errors are detected: 1537 Frame overrun at Packet Bus interface.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-150 k. A critical failure has been detected in the Packet Bus interface of the circuit pack. This failure may be due to either a Packet Bus fault or an on-board fault.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-151 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-152 Table 10-54. TEST #595 LANBIC Receive Parity Error Counter Test Error Code 2000 Test Result ABORT Description/ Recommendation Response to the test was not received from the circuit pack within the allowable time period. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-DAT (ISDN-BRI) Page 10-153 BRI-DAT (ISDN-BRI) MO Name (in Alarm Log) BRI-DAT 1. Alarm Level WARNING1 Initial Command to Run test data-module Full Name of MO ISDN-BRI Standalone Data Module The alarm level for ASAI adjuncts may be administered using the set options command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-154 BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) MO Name (in Alarm Log) Alarm Level BRI-PORT MINOR BRI-PORT WARNING 23 MAJOR , ABRI-PORT 23 Initial Command to Run1 Full Name of MO test port PCSSpp l ISDN-BRI Port test port PCSSpp sh ISDN-BRI Port test port PCSSpp l A
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) ! Page 10-155 WARNING: If a significant Packet Bus failure occurs, errors and alarms may not be logged as expected for BRI-PORT/ABRI-PORT/ATT-PORT/LGATE-PT/ATTE-PT.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-156 This section covers the maintenance documentation for ISDN-BRI ports.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-157 Hardware Error Log Entries and Test to Clear Values Table 10-55.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-158 Table 10-55. ISDN-BRI Port Error Log Entries — Continued Error Type Aux Data Associated Test 3845 (m) Alarm Level BRI-PORT Alarm Level ABRI-PORT ATT-PORT LGATE-PORT ATTE-PT On/ Off Board Test to Clear Value None 3846 (n) TEI None 3847 (o) 0 None Continued on next page 1. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-159 when the Packet Bus transmit buffers overflow. This condition probably indicates a hardware problem. The BRI-PORT Alarm Level for the error with Aux Data 46222 is "MIN/WRN," and the ABRI-PORT/ATT-PORT/LGATE-PT/ATTE-PT Alarm Level is "MAJ/MIN/WNR.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-160 There are no Test to Clear Values for the following error types. The error types are simply provided as additional data that may prove useful while troubleshooting. i. This error occurs when a Layer 1 Transmission error is detected for the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Long Test Sequence D/ND1 NPE Crosstalk Test (#617) X D BRI Port Local LAN Loop Around Test (#618) X D BRI Port Local TDM Loop Around Test (#619) X D Order of Investigation Short Test Sequence Page 10-161 Electronic Power Feed Restoral Test (#620) X X ND Level 1 Status Inquiry Test (#62
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-162 Table 10-56. TEST #161 Loop Around Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-163 BRI Port Local LAN Loop Around Test (#618) This test is destructive. This test, which verifies the connectivity of a BRI port across the LAN Bus, executes only if the port is out-of-service. The test aborts if calls associated with the port are in-progress.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-164 Table 10-57. TEST #618 BRI Port Local LAN Loop Around Error Code 1015 Test Result ABORT Description/ Recommendation The port is not in the out-of-service service state. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-165 Table 10-57. TEST #618 BRI Port Local LAN Loop Around — Continued Error Code Test Result FAIL Description/ Recommendation The Loop Around Test has failed. 1. If the test fails repeatedly, attempt to reset the circuit pack if the other ports on the board are not in use.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Tone Generator Page 10-166 Tone Detector TDM Bus BRI Line Board Figure 10-8. Path of the BRI Port Local TDM Loop Around Table 10-58.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-167 Table 10-58. TEST #619 BRI Port Local TDM Loop Around — Continued Error Code 1002 Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-168 Table 10-58. TEST #619 BRI Port Local TDM Loop Around — Continued Error Code 2103 Test Result ABORT Description/ Recommendation The system could not make the conference connection for the test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-169 Table 10-59. TEST #620 Electronic Power Feed Restoral Error Code Test Result Description / Recommendation 1005 ABORT This test is not valid for this port type. The TN2208 does not have an electronic power feed, and the test will abort. 2012 ABORT Internal System Error. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-170 The Deactivated state indicates a problem with the BRI-LINE circuit pack. When in this state, the Level 1 interface is idle and is not trying to communicate with the BRI endpoints or adjunct.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-171 Table 10-60.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-172 Table 10-60.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-173 Table 10-60. TEST #621 Level 1 Status Inquiry — Continued Error Code 4 Test Result FAIL Description/ Recommendation For the TN2198 only: Received a status of Level 1 Pending Activation, the NT1 has a loss of power indicating a problem with the NT1. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-174 Table 10-61. TEST #622 Electronic Power Feed Inquiry — Continued Error Code Test Result Description/ Recommendation 2012 ABORT Internal System Error. 2100 ABORT Could not allocate the necessary system resources to run this test. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-175 not indicate a problem with the ISDN-BRI circuit pack. This test is useful for verifying the repair of the problem. Table 10-62.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-176 This error can occur if signaling frames are being received from the Packet Bus at a rate sufficient to overflow the receive buffers on the circuit pack for a port OR if a hardware fault is causing the receive buffers not to be emptied properly by the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-177 Table 10-64. TEST #270 Clear Error Counters Error Code Test Result Description/ Recommendation Any ABORT This test should never abort. Any FAIL This test should never fail. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-178 BRI-SET, ASAI-ADJ, BRI-DAT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO BRI-SET WARNING2 test station extension l, test data-module extension ISDN-BRI Set ASAI-ADJ MAJOR2 test station extension ASAI-Adjunct ASAI-ADJ MAJOR2 test data-module extension ASAI-Adjunct 3 test data
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT ! Page 10-179 WARNING: If a significant Packet Bus failure occurs, errors and alarms may not be logged as expected for BRI-SET/BRI-DAT/ASAI-ADJ/ATT-ADJ/ LGATE-AJ/ATTE-AJ. Conditions under which this occurs are detailed in the ""Maintenance of the Packet Bus" section of Chapter 9, "Packet Bus Fault Isolation and Correction".
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-180 VOICE or DATA SET BRI Line Circuit Pack P O PBX R T D-Channel B-Channel B-Channel PHYSICAL CONNECTION VOICE or DATA SET Logical Connection Physical Connection Figure 10-9. ISDN-BRI Set Interactions This section contains the ISDN-BRI Set, ASAI Adjunct, and AT&T Adjunct Maintenance documentation.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-181 Hardware Error Log Entries and Test to Clear Values Table 10-65.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-182 Table 10-65.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-183 Aux Data Timer Type 12 T309 (Layer 2 Failure timer) 16 TM100 (Management Information Message timer 1) 17 TM200 (Management Information Message timer 2) 102 TASAI (ASAI Routing Timer) The switch sent a message to the endpoint which did not respond in the allotted time.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-184 terminal). While alarmed for this error, the switch momentarily (for five seconds) takes the associated port out-of-service every 15 minutes. This action is taken in an attempt to stimulate recovery actions to be taken by the adjunct. When this error occurs for an ASAI or AT&T adjunct, the service technician should: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-185 adjunct. If these attempts fail, the problem should be escalated because re-engineering of the traffic on the PKT-CTRL, signaling link, or adjunct may be necessary. i. This error indicates a problem with Layer 2 over the D-channel between the switch and the endpoint.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-186 Table 10-66. ASAI Cause Values — Continued Code 0 Explanation Unrecognized ASAIProtocol Operation Recommendation Requested ASAI protocol operation is not implemented by the switch or adjunct. Aux Data field of Error Log entry contains protocol identifier for unrecognized operation. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-187 Table 10-66. ASAI Cause Values — Continued Code Explanation Recommendation Service or Option Not Implemented 79 Service or Option Not Implemented Requested service or option (or combination of selected options) is not supported (implemented) in switch or the adjunct. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-188 o. For the Error 2567 indicates that the version of ASAI is not supported, check version of the software running on the ASAI or AT&T adjunct. p. For Error 2568 indicates that the adjunct id is invalid, check the vender id or software running on the AT&T adjunct. Table 10-67.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-189 Table 10-67. ISDN-BRI Cause Values — Continued Code 42 Explanation Switch Equipment Congestion Recommendation Switch takes control to limit received traffic. For BRI endpoints: This cause value is not logged. For ASAI or AT&T Adjuncts: 1. See CallVisor protocol reference manual. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-190 Table 10-67. ISDN-BRI Cause Values — Continued Code 50 Explanation Requested Facility Not Subscribed Recommendation Requested facility is implemented, but not administered. Potential administration problem with endpoint or adjunct. For BRI endpoints: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-191 Table 10-67. ISDN-BRI Cause Values — Continued Code Explanation Recommendation 65 Bearer Service Not Implemented Requested service not implemented in switch or endpoint. 69 Requested Facility Not Implemented Requested service not supported in switch or endpoint. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-192 Table 10-68.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-193 For all endpoint types, a signaling link becomes "unbound" when it is disconnected at Layer 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-194 Table 10-69. TEST #626 Signaling Link Status Test — Continued Error Code 1187 Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-195 Table 10-69. TEST #626 Signaling Link Status Test — Continued Error Code 1113 Test Result FAIL Description/ Recommendation The signaling link is not "bound" to the adjunct or endpoint.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-196 the endpoint. The endpoint responds with a loop back activated response. Maintenance then sends data to the endpoint over the B-channel under test. Since the B-channel is looped back at the endpoint, maintenance should receive the data that it sent. If no data is detected, the test fails.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-197 Table 10-70. TEST #627 BRI Remote Loop Back — Continued Error Code 1144 Test Result ABORT Description/ Recommendation The PPN Packet Bus is out-of-service. 1. Follow the repair procedures for the Packet Bus in the PPN. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-198 Table 10-70. TEST #627 BRI Remote Loop Back — Continued Error Code Test Result Description/ Recommendation 2069 ABORT The endpoint has returned an error response to the application message sent by the switch. 2100 ABORT Could not allocate the necessary system resources to run this test. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-199 In this test, a D-channel XID frame is sent to the endpoint or adjunct over the point-to-point signaling link. The test passes if the endpoint or adjunct responds with a Layer 2 XID-RESPONSE frame. This test must be administered to not run in the station administration form for ports on a TN2208. Table 10-71.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-200 Table 10-71. TEST #628 BRI XID — Continued Error Code 1144 Test Result ABORT Description/ Recommendation The PPN Packet Bus is out-of-service. 1. Follow the repair procedures for the Packet Bus in the PPN. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-201 Table 10-71. TEST #628 BRI XID — Continued Error Code 2000 Test Result FAIL Description/ Recommendation The XID-RESPONSE message was not received from the endpoint. 1. Consult the endpoint documentation to determine if the Layer 2 XID and XID-RESPONSE messages are supported.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-202 Table 10-72. TEST #629 BRI Layer 3 Query — Continued Error Code 1113 Test Result ABORT Description/ Recommendation The signaling link between the switch and the endpoint or adjunct is down. 1. Use the test port PCSSpp long command to clear any errors which prevent establishment of the signaling link. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-203 Table 10-72. TEST #629 BRI Layer 3 Query — Continued Error Code 1187 Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-204 Table 10-72. TEST #629 BRI Layer 3 Query — Continued Error Code 2068 Test Result ABORT Description/ Recommendation The endpoint has rejected the switch sent application message. This indicates that the endpoint does not support the ISDN-BRI Management and Maintenance Procedure for Endpoint Service Messages. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-205 This test is not executed for ASAI or AT&T adjunct because adjuncts do not employ ringers or lamps, or establish calls on the B-channels associated with the BRI interface. Table 10-73.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-206 Table 10-73. TEST #630 BRI Set Audits — Continued Error Code 1187 Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-207 When plugged into the port in this manner, the test set establishes a signaling link connection with the switch and attempts to complete SPID initialization by using the Service SPID administered for the system (see the System Maintenance Administration Form).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-208 The abbreviations used in (Service SPID Display) have the following meanings: P port network (1,2, ...) C Carrier (A,B,C, ...) SS Slot (01, 02, ...
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-209 CABINET (Cabinet Sensors) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CABINET MAJOR test environment P Cabinet Sensors CABINET MINOR2 test environment P Cabinet Sensors 1. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-210 are wired in parallel with a rear fan. The repair scenarios that follow rely on the technician’s ability to distinguish between high fan speed and low fan speed. The only way to distinguish between the fan speeds is by the sound of the fans.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-211 S2 S3 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DA DB AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W DC FUSE F1-F7 F7 BATTERY & BATTERY DC
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-212 the air exhaust and air intake, and if the air exhaust temperature is greater than 50 0C (122 0F), all the fans are turned up to high speed. If this condition exists, the AHD1 circuit pack reports an air flow problem which results in a Minor alarm against the Cabinet Sensors. Variable Speed Fan Option.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-213 S2 S3 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DA DB AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W DC FUSE F1-F7 F7 BATTERY & BATTERY DC
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-214 1. Refer to Chapter 5, "Routine Maintenance Procedures", for details on removing power from the system. 2. Remove the fan assembly cover by pulling the cover outward. 3. Loosen and remove the retaining screw nearest the power plug on the front fan located to the extreme left. 4. Disconnect the power plug from the fan. 5.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-215 2. The following must be done to determine if the front fan or the rear fan has failed: a. Test the front fan: Measure the input impedance between the (+) and (-) input terminals of the front fan with an ohmmeter.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-216 10. Replace the fan assembly cover or panel.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-217 Table 10-75.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-218 Table 10-76. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-219 Table 10-76. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 1 Test Result FAIL Description/ Recommendation The AHD1 circuit pack has reported an air flow problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-220 Table 10-76. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 1 Test Result FAIL (cont’d.) Description/ Recommendation 4. If the fans are not at high speed, measure the cabinet temperature at the air intake and the air exhaust at the top of the cabinet. a.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-221 Table 10-76. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 1 Test Result FAIL (cont’d.) Description/ Recommendation 6. At this point, there should be nothing impeding the air flow, and the fans should be running at high speed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-222 Table 10-76. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 2 Test Result FAIL (cont’d.) Description/ Recommendation 4. Check the temperature at the top of the cabinet.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CAP-MEM (Memory Card Capacity) Page 10-223 CAP-MEM (Memory Card Capacity) MO Name (in Alarm Log) CAP-MEM 1. Alarm Level MINOR/ WARNING1 Initial Command to Run test card-mem long Full Name of MO Memory Card Capacity The WARNING alarm is generated when the alarm is downgraded by using the set option command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CAP-MEM (Memory Card Capacity) Page 10-224 Short Test Sequence Long Test Sequence D/ND1 12 Volt Power Supply Test (#701) (a) X X ND Memory Card Insertion Test (#695) (b) X X ND Memory Card Format and Read Test (#696) (b) X X ND Memory Card Match Test (#697) (b) X X ND Memory Card Write-Protected Test (#698) (b) X X ND Memory Card Direc
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CAP-MEM (Memory Card Capacity) Page 10-225 Table 10-78. TEST #1014 Memory Card Capacity Test Error Code 112 Test Result ABORT Description/ Recommendation The Memory Card Translation storage is at least 98% full. 1. Inform the user that it may be necessary to upgrade to a larger flash card. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-226 CARD-MEM (Memory Card) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO CARD-MEM MAJOR1 CARD-MEM MINOR test card-mem long Memory Card CARD-MEM WARNING test card-mem sh Memory Card 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-227 A memory card has a write-protection switch along its edge. If the write-protection switch is enabled, the memory card cannot be written to. The 12 volt power supply unit located in TN777B NETCON circuit pack supports the erase and write operations of flash memory devices in the TN786B or TN790 Processor circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-228 5. Once the alarm is resolved, enter the save translation command to store the current system translations to the memory card. 6. If applicable, enter the save announcements command to store the current announcements to the memory card. Error Log Entries and Test to Clear Values Table 10-79.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-229 Notes: a. System detects that no memory card is inserted in the slot at the TN777B NETCON circuit pack. If a memory card is in place, the memory card may have a bad physical connection. b.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-230 standard procedure for taking the memory card out of the slot. Then, change the "write-protection" switch to the "not-protected" position. Finally, insert the memory card back into the slot. e. The memory card has been detected with a broken directory.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-231 NOTE: Follow this procedure only if there are no other memory card errors or alarms. If such errors or alarms exist, resolve them before trying to resolve this alarm. 1. After you resolve all other memory card problems, issue the reset system 3 command. 2. After the system is restarted, issue the status card-mem command. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-232 17 Second directory in the memory card could not be found 18 File in the memory card is not available 19 Memory card does not match the system usage 20 Memory card is too small for the system usage 21 Broken directory couldn’t be recovered 22 System upgrade card is inserted 23 Illegal write is requested 24 Ge
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-233 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Memory Card Insertion Test for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-234 Table 10-80. TEST #693 Memory Card Erase/Write/Read Test Error Code 1192 Test Result ABORT Description/ Recommendation Applications are accessing the memory card. 1. Wait 10 minutes for the applications to complete. 2. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-235 Table 10-80. TEST #693 Memory Card Erase/Write/Read Test — Continued Error Code 2117 Test Result ABORT Description/ Recommendation No translation file has been saved onto the memory card. 1. Enter the save translation command, and verify that the translations are saved onto the memory card successfully. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-236 Table 10-81. TEST #694 Memory Card Translation Data Integrity Test Error Code Test Result 2012 2106 2114 ABORT 2013 2100 none ABORT 2108 ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-237 Memory Card Insertion Test (#695) This test, which is nondestructive, verifies whether a memory card is inserted into the memory card slot at the TN777B NETCON circuit pack and also whether the system can detect its existence. Table 10-82.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-238 Table 10-83. TEST #696 Memory Card Format and Read Test Error Code Test Result 2012 2106 2114 ABORT 2013 2100 none ABORT 2108 ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. Could not allocate the necessary system resources to run this test. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-239 ■ Does the inserted memory card contain the Announcement file for a system with an Announcement circuit pack? ■ Does the size of the translations in the system reach 98% of the reserved storage space on the memory card? If the answer to any of these questions is "yes," maintenance raises a WARNING alarm for service atte
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-240 Table 10-84. TEST #697 Memory Card Match Test — Continued Error Code 103 Test Result FAIL Description/ Recommendation The memory card is a system-upgrade memory card and, while the announcement feature is in use, no announcement file is available in the memory card. 1. Replace the memory card with one of a larger size.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-241 Table 10-84. TEST #697 Memory Card Match Test — Continued Error Code 150 Test Result FAIL Description/ Recommendation While the announcement feature is in use, no announcement file is available in the memory card, and the capacity of the inserted memory card doesn’t match the system configuration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-242 Table 10-85. TEST #698 Memory Card Write-Protected Test — Continued Error Code 2110 Test Result ABORT Description/ Recommendation No memory card is inserted. 1. Insert a formatted memory card into the slot at the TN777B NETCON circuit pack. 2. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-243 Table 10-86. TEST #699 Memory Card Directory Recovery Test Error Code 1192 Test Result ABORT Description/ Recommendation Contention error. Applications are accessing the memory card. 1. Wait 10 minutes for the applications to complete. 2. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-244 Table 10-86. TEST #699 Memory Card Directory Recovery Test — Continued Error Code Test Result Description/ Recommendation 104 FAIL Directories in the memory card are corrupted and cannot be recovered. 105 FAIL "0" cannot be written into memory before an erase operation. 106 FAIL Memory card cannot be erased.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-245 CARR-POW (Carrier Port Power Unit) for AC-Powered Systems MO Name (in Alarm Log) CARR-POW 1. Alarm Level MAJOR Initial Command to Run1 recycle carrier PC Full Name of MO Carrier Port Power Unit Recycle the carrier indicated by the PORT field in the Alarm Log.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-246 controls in a small cabinet (from a System 75 R1V3 upgrade). Figure 10-14 shows the position of the fuses on the PDU and describes how to replace a fuse. The TN2036 Voltage Range circuit pack provides easy access for testing the various voltages on the backplane pins.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-247 on the backplane pins. Refer to Chapter 2 in DEFINITY Communications System Generic 1 and Generic 3 Installation and Test, 555-230-104.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems S2 S3 Page 10-248 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DA DB AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W DC FUSE
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-249 CONVENIENCE OUTLET F3 CONVENIENCE OUTLET F6 20A F8 20A 2A F7 15A FUSE F7 IS FOR CONVENIENCE OUTLETS BACK OF POWER DISTRIBUTION UNIT FRONT OF POWER DISTRIBUTION UNIT FUSE LOCATIONS FUSE LOCATIONS THE 3 FANS ARE ACTUALLY A H D 1 ON BACK OF CABINET AND S4 ARE NOT VISIBLE FROM S4
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-250 F9 F4 F1 2A 20A 20A AC AC F5 AC F2 20A 20A AC AC MAIN AC F3 F6 20A 20A DC AC CIRCUIT BREAKER F7 20A DC BACK OF POWER DISTRIBUTION UNIT FRONT OF POWER DISTRIBUTION UNIT FUSE F8 (5A AC) IS LOCATED ON THE BACK OF THE PDU ABOVE THE CONVENIENCE OUTLET AND IS NOT SHOWN FUS
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-251 STATUS LEDS RED AMBER LOCKING LEVER POWER CORD LOCKING SLIDE OUTLET Figure 10-15.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-252 CIRCUIT BREAKER ON OFF STATUS LED LOCKING LEVER POWER CORD LOCKING SLIDE OUTLET Figure 10-16.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-253 STATUS LEDS RED AMBER LOCKING LEVER POWER CORD LOCKING SLIDE OUTLET Figure 10-17.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-254 4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-255 Replacing a TN736 or TN752 Power Unit Circuit Pack If the TN736 or TN752 power unit circuit pack is in a control carrier of a PPN system, then refer to the "Handling Control Circuit Packs" section in Chapter 5, "Routine Maintenance Procedures".
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-256 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-257 Power Unit Recycle Test (#126) This test is destructive. This test is destructive because it requires all circuit packs in the recycled carrier to be removed and inserted. These actions cause all calls originating or terminating on circuit packs in this carrier to be dropped.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-258 Table 10-87. TEST #126 Power Unit Recycle Test — Continued Error Code 1 (Carrier E) 2 (Carrier D) 4 (Carrier A) 8 (Carrier B) 16 (Carrier C) Test Result FAIL Description/ Recommendation There is a problem with one or both Power Unit(s) on the recycled carrier. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-259 Table 10-88. TEST #127 Power Unit Query Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at one minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-260 Table 10-88. TEST #127 Power Unit Query Test — Continued Error Code Test Result FAIL Description/ Recommendation There is a problem with one or both power units on the tested carrier. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-261 Table 10-88. TEST #127 Power Unit Query Test — Continued Error Code Test Result FAIL (cont’d.) Description/ Recommendation 4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-262 CARR-POW (Carrier Port Power Unit) for DC-Powered Systems MO Name (in Alarm Log) CARR-POW 1. Alarm Level MAJOR Initial Command to Run1 recycle carrier PC Full Name of MO Carrier Port Power Unit Recycle the carrier indicated by the Port field in the Alarm Log.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-263 maintenance-related items that can be ignored for this section on Carrier Port Power Unit). Figure 10-18 shows the position of the circuit breakers on the PDU J58890CF.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-264 Refer to Chapter 2 in DEFINITY Communications System Generic 1 and Generic 3 Installation and Test, 555-230-104.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems S2 S3 Page 10-265 S1 A CB10 644A CARRIER C I CB3 645B R F L CB9 CARRIER B 644A O CB2 645B W CB8 CB1 CARRIER A 644A 645B FILTER A H S4 FANS -3 FRONT S4 3 BACK D 1 FILTER CB11 CB4 A CARRIER D 644A 645B I R F CB12 L CARRIER E 644A O CB5 645B W CIRCUIT BREAKERS CB6 DC
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems list measurements occupancy summary Page 10-266 Page 1 command: list measurements trunk group summary Command Line Figure 10-19.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems S2 S3 S1 Carrier C a i r 644A Carrier B f l o w 644A Carrier A 644A Page 10-267 645B CB3 CB1 CB2 645B 645B CB1 Filter A H D 1 S4 Fans 3 Front 3 Back S4 Filter 644A Carrier D a i r Carrier E f l o w 645B CB5 CB4 644A CB6 DC Distribution Ring Generator 645B Circuit Brea
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-268 Power Distribution Unit Main On/Off Switch ON ON ON OFF OFF OFF 2A Ring Generator Circuit Breakers Front View ON ON ON ON ON ON ON ON ON ON ON ON CB1 CB2 CB3 CB4 CB5 CB6 CB7 CB8 CB9 CB10 CB11 CB12 OFF OFF OFF OFF OFF OFF FLTA OFF FLTB OFF OFF OFF
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-269 STATUS LEDS RED AMBER LOCKING POWER LEVER CORD LOCKING SLIDE OUTLET Figure 10-22.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-270 STATUS LEDS RED AMBER ON OFF LOCKING LEVER POWER CORD OUTLET LOCKING SLIDE Figure 10-23. 645B Port Carrier Power Unit for DC-Powered Systems Port Carrier Power Unit Replacement Procedures The procedures for replacing a 644A or 645B carrier DC power unit are given below.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-271 6. Insert the power unit into the carrier until some resistance is felt. 7. Lift the locking lever upward until it latches. 8. Move the locking lever slide on the power unit to the extreme right position. 9. Connect the power cord. 10.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-272 Short Test Sequence Long Test Sequence D/ND1 Battery & Battery Charger Query Test (#5) (a) X X ND AC Power Query Test (#78) (b) X X ND Power Unit Query Test (carrier E) (#127) X X ND Power Unit Query Test (carrier D) (#127) X X ND Power Unit Query Test (carrier A) (#127)
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-273 This test is destructive because it requires all circuit packs in the recycled carrier to be removed and inserted. These actions cause all calls originating or terminating on circuit packs in this carrier to be dropped.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-274 Table 10-89. TEST #126 Power Unit Recycle Test — Continued Error Code 1 (Carrier E) 2 (Carrier D) 4 (Carrier A) 8 (Carrier B) 16 (Carrier C) Test Result FAIL Description/ Recommendation There is a problem with one or both port carrier power units on the recycled carrier. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-275 Table 10-90. TEST #127 Power Unit Query Test Error Code Test Result Description/ Recommendation 1000 ABORT System resources required to run this test are not available. 2000 ABORT Response to the test request was not received within the allowable time period.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-276 Table 10-90. TEST #127 Power Unit Query Test — Continued Error Code Test Result FAIL (cont’d.) Description/ Recommendation 3. Unplug both port carrier power units, and wait about one-minute to allow the port carrier power units to cool down. Plug in the port carrier power units.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CLSFY-BD (Call Classifier Circuit Pack) Page 10-277 CLSFY-BD (Call Classifier Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CLSFY-BD MIN test board PCSS sh Call Classifier Circuit Pack CLSFY-BD WRN test board PCSS sh Call Classifier Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Page 10-278 CLSFY-PT (Call Classifier Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CLSFY-PT(a) MAJOR test port PCSSpp sh Call Classifier Port Maintenance CLSFY-PT MINOR test port PCSSpp sh Call Classifier Port Maintenance CLSFY-PT WARNING release port PCSSpp Call Classifier Po
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Page 10-279 Table 10-91. Call Classifier Port (CLSFY-PT) Error Log Entries — Continued Error Type 513 (c) Aux Data any Associated Test Tone Detection Verification Test (#42) Alarm Level On/Off Board MAJOR/ MINOR (a) Test to Clear Value ON test port PCSSpp r 3 Continued on next page Notes: a.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) 1. Page 10-280 D = Destructive; ND = Nondestructive Tone Detection Verification Test (#42) This test checks out each port in both the touch-tone receiver mode and in the R2-MFC tone detection/generation mode. During the first half of the test, the touch-tone receiver mode is tested.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Page 10-281 Table 10-92. TEST #42 Tone Detection Verification Test — Continued Error Code 2006 Test Result ABORT Description/ Recommendation This abort code indicates that the active Tone-Clock circuit pack might not be functioning properly.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Page 10-282 Table 10-92. TEST #42 Tone Detection Verification Test — Continued Error Code Test Result PASS Description/ Recommendation Tone Detection Verification is successful. The Call Classifier Port (CLSFY-PT) is able to detect/generate all necessary tones.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CO-BD (Central Office Trunk Circuit Pack) Page 10-283 CO-BD (Central Office Trunk Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CO-BD MIN test board PCSS sh Central Office Trunk Circuit Pack CO-BD WRN test board PCSS sh Central Office Trunk Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-284 CO-DS1 (DS1 CO Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO CO-DS1 MAJOR1 test trunk l DS1CO Trunk CO-DS1 MINOR test trunk l DS1CO Trunk CO-DS1 WARNING test trunk DS1CO Trunk 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-285 Table 10-94.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-286 The DS1 Interface circuit pack detected a hardware fault. These errors cause the Dial Tone Test (#314) to run and are only considered a problem if the Dial Tone Test fails (in which case Error Type 1025 also shows up).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-287 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order they are presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-288 Table 10-95. TEST #6 NPE Crosstalk Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-289 Table 10-95. TEST #6 NPE Crosstalk Test — Continued Error Code 1004 Test Result ABORT Description/ Recommendation The port was seized by a user for a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-290 Table 10-95. TEST #6 NPE Crosstalk Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-291 Table 10-96. TEST #7 Conference Circuit Test Error Code Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem. 1000 ABORT The test was aborted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-292 Table 10-96. TEST #7 Conference Circuit Test — Continued Error Code 1004 Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use the status station or status trunk command to determine when the port is available for testing. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-293 Table 10-96. TEST #7 Conference Circuit Test — Continued Error Code Test Result FAIL Description/ Recommendation 1. Enter the ’list configuration board UUCSS’ command. If the circuit pack is a TN767B vintage 8 or 9, replace the circuit pack with a TN767C V3 or later.The error log may have error type 1281 entries. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-294 Table 10-96. TEST #7 Conference Circuit Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-295 Table 10-97. TEST #36 Port Audit and Update Test Error Code Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-296 Table 10-97. TEST #36 Port Audit and Update Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-297 Table 10-98. TEST #314 DS1CO Dial Tone Seizure Test Error Code Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-298 Table 10-98. TEST #314 DS1CO Dial Tone Seizure Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation Thest is disabled via tranlsation. You may want to determine why the test has been disabled before you enable it. 1. Verify that the ’Maintenance Test’ field on the ’Trunk Group’ form is set to ’n’.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-299 Table 10-98. TEST #314 DS1CO Dial Tone Seizure Test — Continued Error Code Test Result FAIL Description/ Recommendation The trunk cannot be seized for an outgoing call. This could cause in-line failures to be reported against the trunk (no answer would report error type 257 with auxiliary data 57487 in the error log). 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-300 Table 10-98. TEST #314 DS1CO Dial Tone Seizure Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-301 CO-TRK (CO Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CO-TRK MAJOR2 test port PCSSpp l CO Trunk CO-TRK MINOR test port PCSSpp l CO Trunk CO-TRK WARNING test port PCSSpp l CO Trunk 1. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-302 2. PBX On-Hook (Drop Message): Open Tip-Ring loop, no loop current a. CO Response: CO goes to idle state (see Note) B. Incoming Call 1. CO Applies Ringing Voltage a. PBX Response: Detect ringing current 2. PBX Off-Hook (Answer Message): Close loop a. CO Response: Trip ringing, provide loop current 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-303 3. PBX On-Hook first (Drop Message): Open the Tip-Ring Loop, no loop current a. CO Response: Open circuit on Tip 4. CO On-Hook first (Disconnect): Open circuit on Tip, no loop current Hardware Error Log Entries and Test to Clear Values Table 10-99.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-304 Table 10-99.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-305 If error count associated with this error type is very high (that is, 255) and if Alarm Status on the Hardware Error Report is "n" (not alarmed), then the existence of this error type indicates that, despite the fact that many in-line error messages have been received, all Call Seizure Tests have passed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-100. Error Type Page 10-306 CO Trunk Errors with NO Tests — Continued Aux Data Description and System Action System Technician Action 257 50176 Battery reversal detected. This is usually caused by the CO (often seen with step-by-step and cross-bar offices in connection with outgoing calls).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-100. Error Type Page 10-307 CO Trunk Errors with NO Tests — Continued Aux Data Description and System Action System Technician Action 2817 57360 Ground but no ringing. This error occurs on an incoming call on a ground-start trunk.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-308 2. At the administration terminal, busyout the affected port, and run a Long Test Sequence. If Dial Tone Test #0 passes, ignore this error. Release the port. 3. At the administration terminal, busyout the affected port, and run a Long Test Sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-309 However, all else being normal, these errors should not affect the customer. b. Refer to TIE-TRK (Tie Trunk) Maintenance documentation for a description of this test. c. ATMS test are not part of either sequence. They are run either on demand with the test analog-testcall command or via the ATMS schedule.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-101. Error Code 1004 Page 10-310 TEST #0 Dial Tone Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a user for a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port. Use the status trunk command to determine the service state of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-101. Error Code Page 10-311 TEST #0 Dial Tone Test — Continued Test Result FAIL Description/ Recommendation Trunk was seized, but dial tone could not be detected. 1. Test all administered outgoing ports on the board. Failure of 1 indicates a problem toward the CO. 2. If all fail, see note below. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-101. Error Code Page 10-312 TEST #0 Dial Tone Test — Continued Test Result 1009 0 Description/ Recommendation PASS Detected tone was not pure dial tone. [G1, G3iV1.1-286] No action required. PASS Trunk was seized, and dial tone was detected.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-102. Error Code 1000 Page 10-313 TEST #3 CO Demand Diagnostic Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-102. Error Code Page 10-314 TEST #3 CO Demand Diagnostic Test — Continued Test Result FAIL Description/ Recommendation Failure to detect ground or faulty ground detected on Ring lead. Display the hardware errors for this trunk, to determine if the fault was on- or-off board.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-102. Error Code Page 10-315 TEST #3 CO Demand Diagnostic Test — Continued Test Result 0 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-103. Error Code 1000 Page 10-316 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a user for a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port. Use the status trunk command to determine the service state of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-103. Error Code Page 10-317 TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 1004 ABORT The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-318 Table 10-104. TEST #33 Loop Around and Conference Circuit Test Error Code Test Result Description/ Recommendation ABORT Could not allocate the necessary system resources to run this test. 7 ABORT Conference Circuit Test aborted. 129 ABORT The 404-Hz reflective loop around test aborted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-319 Table 10-104. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized force. 1. Look for TTR-LEV errors in the Error Log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-320 Table 10-104. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 7, Test Result FAIL Description/ Recommendation The conference capabilities of the port failed (Error Code 7). 129, The reflective 404-Hz Tone Test failed. No transmission was detected to or from the port (Error Code 129).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-321 Table 10-104. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code Test Result 0 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-105. Error Code 1006 Page 10-322 TEST #36 Port Audit Update Test — Continued Test Result ABORT Description/ Recommendation The port has been placed out of service, perhaps by craft busyout. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-323 Transmission Test (#844-848) This test is non-destructive. NOTE: Tests #844-848 are not supported on a International switch. These tests are run by the Automatic Transmission Measurement System (ATMS). They are not part of the long or short trunk test sequences.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-106. Error Code 1004 Page 10-324 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use status trunk to determine when the port is available for testing. 1. Retry the command at 1 minute intervals for a maximum of 5 retries. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-106. Error Code 1915 Page 10-325 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation Busy tone detected from far end. 1. Since the test line at the far end was busy. Try the test again. 2. If the test continues to abort, the problem is with the far end system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-106. Error Code 1941 Page 10-326 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation High frequency singing return loss self check failed. 1. Test the TN771 circuit packs. 2. If the test continues to abort escalate the problem. 1942 ABORT Echo return loss self check failed. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-106. Error Code 2056 Page 10-327 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation An error occurred while trying to obtain results from the TN771 circuit pack. 1. Test the TN771 circuit packs. 2. If the test continues to abort escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Page 10-328 CONFIG (System Configuration) MO Name (in Alarm Log) Alarm Level CONFIG Initial Command to Run none none Full Name of MO System Configuration The System Configuration maintenance object (MO) oversees logical insertion and removal of circuit packs in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Page 10-329 If more than one CONFIG error is logged with an Aux Data of 1 at the same time, investigate any EXP-INTF (Expansion Interface) errors before proceeding. Once the Port circuit pack location has been determined from Table 10-100, use the list configuration all command to determine if the circuit pack is inserted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-107. Page 10-339 System Configuration Error Log Entries — Continued Error Type Aux Data Port Circuit Pack Location 115 1 2C18 115 2 3C18 116 0 1C19 116 1 2C19 116 2 3C19 117 0 1C20 117 1 2C20 117 2 3C20 other - Unknown Circuit Pack Continued on next page 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CUST-ALM (Customer-Provided Alarming Device) Page 10-340 CUST-ALM (Customer-Provided Alarming Device) MO Name (in Alarm Log) CUST-ALM 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CUST-ALM (Customer-Provided Alarming Device) Page 10-341 Error Log Entries and Test to Clear Values Table 10-108.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures CUST-ALM (Customer-Provided Alarming Device) Table 10-109. Page 10-342 TEST #115 Customer-Provided Alarming Device Test Error Code Test Result (blank) 1000 2029 ABORT Description/Recommendation Internal system error 1. Try the command at 1-minute intervals a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-343 DATA-BD (Network Control Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DATA-BD WARNING test network-control Network Control Circuit Pack DATA-BD MINOR test network-control Network Control Circuit Pack DATA-BD WARNING test network-control Network Contro
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-344 Error Log Entries and Test to Clear Values Table 10-110.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-345 3. From the form resulting from the list data command, choose a Network Control Data Channel (DATA-CHL) whose port field value indicates that it is on the same carrier (A or B) as the Network Control circuit pack to be reset. 4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-346 ■ Refer to “DATA-CHL” before issuing the test networkcontrol [a | b] long command to determine if CDR, System Printer, Journal Printer, and/or PMS Links are using the DATA-CHLs and how to busyout these links prior to running destructive tests on the DATA-CHLs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-347 Note: a. Refer to “DATA-CHL” and “SW-CTL” for other tests associated with DATA-BD maintenance. NPE Audit Test (#50) The system sends a message to the on-board microprocessor to update the network connectivity information for all the NPEs on the circuit pack. Table 10-111.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-348 DATA-CHL (Network Control Data Channel) MO Name (in Alarm Log) DATA-CHL1 DATA-CHL 1. 2. 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-349 ■ Establishment of a connection over which to log CDR data to a printer or other storage unit. This connection is called PRI-CDR/SEC-CDR (PRI-CDR Link). ■ Establishment of connection(s) over which to log PMS, Automatic Wakeup, and Emergency Access to Attendant data to a Journal printer.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-350 DATA-CHL 3 is defective, then DATA-CHL 4 is likely to be defective and vice versa. 1. Determine if CDR, System Printer, Journal Printer, and/or PMS Links are using the DATA-CHLs and busyout these links if it is necessary to use the test network-control [a | b] long command. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-351 SWITCH SOFTWARE APPLICATIONS DATA-CHL SOFTWARE DATA-CHL SOFTWARE DATA-CON DATA-CHL SOFTWARE DATA-CHL SOFTWARE MEMORY BUS NETWORK CONTROL CIRCUIT PACK(TN773) DATA-CON DPR DATA-CHLs 1&2 DPR DATA-CHLs 3&4 DPR DATA-CON HARDWARE DATA-CHLs 1&2 HARDWARE DATA-CHLs 3&4 HARDWARE SWITCH CONTROL (SW-CTL)
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-352 Status of Network Control Data Channels In order to perform maintenance testing on the Network Control DATA-CHLs, the DATA-CHLs cannot be busy with one of the functions described previously.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-353 If the DATA-CHL must be busied out in order to perform maintenance testing, the secondary administration terminal connection must be re-established by redialing the DATA-CHL. CDR Links 1. Issue the status smdr-link command to see if an CDR Link has been established.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-354 Journal Printer Links 1. Issue the status journal-link wakeup-log and status journal-link pms-log commands to see if one or both of these Journal Printer Links have been established.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-355 Error Log Entries and Test to Clear Values Table 10-113.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-356 Channel Reset Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-114.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-115. Error Code Page 10-358 TEST #107 Data Channel Reset Test — Continued Test Result Description/Recommendation 2011 2012 2013 2016 2017 2020 2022 2030 ABORT Refer to STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-116. Error Code 1000 Page 10-359 TEST #108 Data Channel Dual Port RAM Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-360 circuit pack. The results of running Tests #107, #108, #110, and #111 on the DATA-CHL can be used to determine whether the target DATA-CHL is defective.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-117. Error Code Page 10-361 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result 30 31 32 33 40 41 70 75 ABORT 1000 ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-117. Error Code Page 10-362 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result 1000 Description/Recommendation 3. Issue the list data-module command to determine if other DATA-CHLs are administered. If no other DATA-CHLs are administered, administer at least one at this time.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-117. Error Code Page 10-363 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result 1006 Description/Recommendation 1. Issue the list data-module command to determine if other DATA-CHLs are administered. If no other CATA-CHLs are administered, administer at least one at this time.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-117. Error Code Page 10-364 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result Description/Recommendation 2011 2012 2013 2016 2017 2020 2022 2051 ABORT Refer to STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-117. Error Code 40 41 2000 2003 2004 Page 10-365 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result Description/Recommendation 4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-117. Error Code 40 41 2000 2003 2004 Page 10-366 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result Description/Recommendation 6.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-117. Error Code Page 10-367 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result PASS Description/Recommendation The target DATA-CHL, DATA-CON, TN777 Network Control circuit pack, TDM Bus (TDM-BUS), and Tone-Clock circuit pack (TONE-BD, TONE-PT, TDM-CLK) are functioning.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-118. Error Code 4 Page 10-368 TEST #110 Data Channel Crosstalk Test Test Result ABORT Description/Recommendation For this test, an Error Code of 4 can have one of two different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-118. Error Code 1000 Page 10-369 TEST #110 Data Channel Crosstalk Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-118. Error Code Page 10-370 TEST #110 Data Channel Crosstalk Test — Continued Test Result Description/Recommendation 2011 2012 2013 2016 2017 2020 2022 2051 ABORT Refer to STBY-SPE (Standby SPE) for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-118. Error Code 14 16 40 2000 2003 2004 (cont’d.) Page 10-371 TEST #110 Data Channel Crosstalk Test — Continued Test Result Description/Recommendation 4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-118. Error Code Page 10-372 TEST #110 Data Channel Crosstalk Test — Continued Test Result PASS Description/Recommendation The target DATA-CHL, DATA-CON, TN777 Network Control circuit pack, TDM Bus (TDM-BUS), and Tone-Clock circuit pack (TONE-BD, TONE-PT, TDM-CLK) are functioning.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-119. Error Code 4 Page 10-373 TEST #111 Data Channel Local Loop Back Test Test Result ABORT Description/Recommendation For this test, an Error Code of 4 can have one of two different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-119. Error Code 1000 Page 10-374 TEST #111 Data Channel Local Loop Back Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-119. Error Code Page 10-375 TEST #111 Data Channel Local Loop Back Test — Continued Test Result Description/Recommendation 2011 2012 2013 2016 2017 2020 2022 2051 ABORT Refer to STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-119. Error Code 40 2000 2003 2004 Page 10-376 TEST #111 Data Channel Local Loop Back Test — Continued Test Result FAIL Description/Recommendation 2. The most likely problem is that the target DATA-CHL is defective or the DATA-CON is defective.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CON (Network Control Driver) Page 10-377 DATA-CON (Network Control Driver) MO Name (in Alarm Log) DATA-CON Alarm Level MINOR Initial Command to Run none Full Name of MO Network Control Driver The TN777B Network Control circuit pack contains the following objects: the SW-CTL (Switch Control), four DATA-CHLs (Data Channels), the DATA-CON (Network Cont
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DATA-CON (Network Control Driver) Page 10-378 Error Log Entries and Test to Clear Values Table 10-120. Error Type 01 Network Control Driver Error Log Entries Aux Data 0 1 257 Any 513 769 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-379 DAT-LINE (Data Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DAT-LINE MINOR test port PCSSpp l Data Line DAT-LINE WARNING test port PCSSpp sh Data Line 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-380 Error Log Entries and Test to Clear Value s Table 10-121.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-381 3. Issue the release board PCSS command to release the Data Line circuit pack on which this port resides. System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-122. Error Code 1002 Page 10-382 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-383 Conference Circuit Test (#7) The Conference Circuit Test verifies that the NPE channel for the port being tested can correctly perform the conferencing function. The NPE is instructed to listen to several different tones and conference the tones together. The resulting signal is then measured by a Tone Detector port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-124. Error Code 1006 Page 10-384 TEST #36 Audit Update Test Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on this port (Error Type 769). 1. Refer to the procedure for Error Type 769. If Error Type 769 still occurs on this port, replace the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-125. Error Code Page 10-385 TEST #171 Digital Loop Around Test Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-125. Error Code Page 10-386 TEST #171 Digital Loop Around Test — Continued Test Result FAIL Description/Recommendation The test failed because the data received did not match the data sent.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DC-POWER Page 10-387 DC-POWER Single-Carrier Cabinet Power MO Name (in Alarm Log) DC-POWER 1. Alarm Level MAJOR Initial Command to Run1 test environment P Full Name of MO Single-Carrier Cabinet Power Where P is an appropriate port network number determined from the PORT field of the alarm log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DC-POWER Page 10-388 "DEFINITY AUDIX System Power Procedures" in Chapter 5, "Routine Maintenance Procedures", on the circuit pack, and in DEFINITY AUDIX documentation. Error Log Entries and Test to Clear Values Table 10-126.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DC-POWER Page 10-389 NOTE: Tests #117 and #118 only show up in the test sequence if there is a TN768 Tone-Clock circuit pack in the port network being tested.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DC-POWER Table 10-127. Error Code 1 Page 10-390 TEST #79 Single-Carrier Cabinet Power Query Test — Continued Test Result FAIL Description/ Recommendation There is a problem with the environment of the power system. 1. The power unit for any one of the cabinets may have been lost. a. Verify and, if necessary, restore power units for each cabinet. b.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DETR-BD Page 10-391 DETR-BD MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DETR-BD MINOR test board PCSS Tone Detector Circuit Pack DETR-BD WARNING test board PCSS Tone Detector Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DID-BD (Direct Inward Dial Trunk Circuit Pack) Page 10-392 DID-BD (Direct Inward Dial Trunk Circuit Pack) MO Name (in Alarm Log) 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-393 DID-DS1 (DS1 DID Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DID-DS1 MAJOR1 test trunk / l Direct Inward Dial Trunk DID-DS1 MINOR test trunk / l Direct Inward Dial Trunk DID-DS1 WARNING test trunk / Direct Inward Dial Trunk 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-128.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-395 e. DS1 Interface circuit pack detects a hardware error. The Aux Data field contains the Error Type: 57474, rotary dial rate above 12 pulses per second; 57473, rotary dial rate below eight pulses per second. Escalate the error. f. DS1 Interface circuit pack detects a hardware error.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-396 talks on the selected time slot and never crosses over to time slots reserved for other connections. If the NPE is not working correctly, one-way and noisy connections may be observed. This test is usually only part of a port’s Long Test Sequence and takes about 20 to 30 seconds to complete. Table 10-129.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-129. Error Code 1003 Page 10-397 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-129. Error Code ANY Page 10-398 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The test failed. This can be due to on-board or off-board problems.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-399 instructed to listen to several different tones and conference the tones together. The resulting signal is then measured by a Tone Detector port. If the level of the tone is within a certain range, the test passed. Table 10-130.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-130. Page 10-400 TEST #7 Conference Circuit Test — Continued Error Code Test Result 1004 ABORT Description/ Recommendation The port was seized by a user for a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-130. Error Code Page 10-401 TEST #7 Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port did not conference the tones correctly. This can cause noisy and unreliable connections. 1. Enter the list configuration board UUCSS command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-130. Error Code 0 Page 10-402 TEST #7 Conference Circuit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-131. Error Code 1000 Page 10-403 TEST #36 Port Audit and Update Test — Continued Test Result ABORT Description/ Recommendation The port may be busy with a valid call. Issue the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-131. Error Code 0 Page 10-404 TEST #36 Port Audit and Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-405 DID-TRK (DID Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DID-TRK MAJOR2 test port PCSSpp l DID Trunk DID-TRK MINOR test port PCSSpp l DID Trunk DID-TRK WARNING test port PCSSpp l DID Trunk 1. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-406 For each call, the CO switch signals the system by opening and closing individual DID loops (one of the eight ports) and causing the starting or stopping of loop current. A DID trunk operation involves three significant aspects: 1. Transmission—deals with the interface requirements regarding all AC signals.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-407 Additional in-line testing is performed while a call is in progress. Thus, in-line errors may occur during operation. See Error Log table for a description of these errors. These errors may be reproduced by using the trunk (that is, placing a call) and checking their occurrence in the Hardware Error Log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-132.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-409 1 – Verify trunk administered wink/immediate-start parameter. 2 – Refer problem to CO. e. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate associated errors (if any). f.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-410 m. Incomplete Dial timer expired. This error applies only to the TN459. Problem with incoming dialing stream. Refer problem to the CO. System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-133. Error Code 1000 Page 10-411 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-133. Error Code 1004 Page 10-412 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension, attendant number, or trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-133. Error Code TEST #6 NPE Crosstalk Test — Continued Test Result 0 Page 10-413 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-134. Error Code 1000 Page 10-414 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-134. Error Code 2100 Page 10-415 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. This may be due to the port being seized. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-134. Error Code 3 7 129 131 133 Page 10-416 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result Description/ Recommendation FAIL (cont’d.) FAULT ISOLATION: Proceed as follows unless power or tone problems are suspected (see note below). 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-134. Error Code Page 10-417 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result 0 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-135. Error Code 1000 Page 10-418 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-135. Error Code 61446 Page 10-419 TEST #35 Port Diagnostic Test — Continued Test Result FAIL Description/ Recommendation Battery feed test failed. A loop current fault was detected. This is most probably an incoming CO-line problem. This failure code is only reported by the TN2139 Italian DID circuit pack. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-420 updates. The port translation data includes: wink or immediate start trunk, dial tone or rotary dialing trunk, rotary dialing inter-digit timing, Network balance R/RC, and disconnect timing. Table 10-136.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Table 10-136. Error Code 0 Page 10-421 TEST #36 Port Audit Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-BD (Digital Line Circuit Pack) Page 10-422 DIG-BD (Digital Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIG-BD MIN test board PCSS sh Digital Line Circuit Pack DIG-BD WRN test board PCSS sh Digital Line Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-423 DIG-LINE (Digital Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIG-LINE MINOR test port PCSSpp l Digital Line DIG-LINE WARNING test port PCSSpp sh Digital Line 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-424 the primary information channel. Figure 10-26 shows examples of digital line connectivity. Only the TN754B or TN2136 should be used in out-of-building applications.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-425 TN2136 Digital Line Circuit Pack Digital Line Port .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. . .. Physical Connection . . . .. . . .. .
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-426 different service states which apply to digital line station are explained as follows.: Out-of-Service The port, and thus the station, have been removed from service. Busyouts put the port in the out-of-service state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-427 a. TN754 (4-wire, Mu-law), b. TN413 (4-wire, A-law) c. TN754B (4-wire, A-law/Mu-law selectable) Downloadable Terminal Parameters The following parameters are downloaded to programmable terminals: Table 10-138.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-428 For the background actions described below, the terminal will be downloaded automatically if a download retry flag for the terminal is set in software.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-429 b. A station port is added to the system by a "add station" or "change station" command. c. A TTI port is activated. 5. Audits As part of periodic maintenance, the hardware status audit test queries programmable terminals to determine which levels and/or options are being used.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-430 There is no visible display on a station for the other background or demand download actions. As described below, the "status station" and "status attendant" screens can be used to check the download status of a specified terminal.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-140.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-432 wire from the jack to the switch). If the problem still exists, replace the circuit pack. Once the problem has been resolved, the alarm will be retired after a predetermined amount of time. b. This Error Type and Aux Data will occur when at least 15 off-board problems have been detected with the link to the terminal.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-433 h. An in-line maintenance error has generated an off-board warning due to some problem with the link to the voice terminal. This can be ignored if no user complaints are received.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-141. Page 10-434 System Technician-Demanded Tests: DIG-LINE — Continued Order of Investigation Short Test Sequence Digital Line Electronic Power Feed Test (#11) Long Test Sequence D/ND1 X ND DIG-LINE Station Lamp Updates Test (#16) X X ND Station (Digital) Audits Test (#17) X X ND Continued on next page 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-142. Error Code Page 10-435 TEST #1201 Digital Terminal Remote Loop Around Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-142. Error Code 1004 Page 10-436 TEST #1201 Digital Terminal Remote Loop Around Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display portPCSSpp command to determine the station extension or attendant number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-142. Error Code Page 10-437 TEST #1201 Digital Terminal Remote Loop Around Test — Continued Test Result Description/ Recommendation 1015 ABORT The system will not allow this test to be run because the station is/has not been busied out. Busy out the station with the busyout station command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-143. Error Code 1 Page 10-438 TEST #9 Digital Line NPE Crosstalk Test Test Result ABORT Description/ Recommendation During testing of the primary information channel, system resources may not have been available. Also, the port may have been busy during the test. 1. Check the port status.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-143. Error Code 1002 Page 10-439 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-143. Error Code Page 10-440 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result PASS Description/ Recommendation The port is correctly using its allocated time slots. 1. To be sure that this is not an intermittent problem, repeat this test up to a maximum of 10 times to make sure it continues to pass. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-144. Error Code Page 10-441 TEST #11 Digital Line Electronic Power Feed Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-442 First, the primary information (voice) channel loop back test is run. The test is performed by sending a digital count from the Tone-Clock circuit pack on the primary information channel time slot and receiving the same digital count with a general purpose Tone Detector.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-145. Error Code 1002 Page 10-443 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-145. Error Code Page 10-444 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result Description/ Recommendation 7 FAIL Conference Test failed on primary channel. In some cases, users may not notice disruption in service. In extreme cases, conferencing feature may not work at all.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-146. Error Code Page 10-445 TEST #16 DIG-LINE Station Lamp Updates Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-146. Error Code Page 10-446 TEST #16 DIG-LINE Station Lamp Updates Test — Continued Test Result FAIL Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) ■ Table 10-147. Error Code Page 10-447 DTMF Administration Update Test — This is a message to the digital station to refresh the default value which causes the station to send touch-tones only in the primary information channel.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-147. Error Code 1392 Page 10-448 TEST #17 Station (Digital) Audits Test — Continued Test Result ABORT Description/ Recommendation This port is currently a TTI port and the test will not execute on it. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-449
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-450 DIOD-DS1 (DS1 DIOD Trunk) 10 MO Name (in Alarm Log) Alarm Level Initial Command to Run DIOD-DS1 MAJOR1 test trunk group# member# l DS1 DIOD Trunk DIOD-DS1 MINOR test trunk group# member# l DS1 DIOD Trunk DIOD-DS1 WARNING test trunk group# member# DS1 DIOD Trunk 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-451 Three trunk service states are specified by DS1 DIOD trunk maintenance: out-of-service The trunk is in a deactivated state and cannot be used for either incoming or outgoing calls. in-service The trunk is in an activated state and can be used for both incoming and outgoing calls.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-148. Page 10-452 DS1 DIOD Error Log Entries — Continued Error Type Aux Data 2049(j) 57473 57474 57475 2305(k) 50944 2562(l) 16665 2817(m) 52992 3840(n) Associated Test Alarm Level On/Off Board Test to Clear Value Port Audit and Update Test (#36) Continued on next page 1. 2. 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-453 d. Error Type 130—This error type indicates that the circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. e. Error Type 257—The DS1 Interface circuit pack detects a hardware fault.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-454 n. Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error. Enter the status trunk command to verify the status of the trunk. If the trunk is out-of-service, then enter the release trunk command to put it back into in-service. Retry the test command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-149. Error Code Page 10-455 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-149. Error Code 1020 Page 10-456 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to a previously existing error on the specific port or a more general circuit pack error. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-150. Error Code Page 10-457 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-150. Error Code Page 10-458 TEST #7 Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port did not conference the tones correctly. This will cause noisy and unreliable connections. 1. Replace the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-151. Error Code Page 10-459 TEST #36 Port Audit and Update Test — Continued Test Result FAIL Description/ Recommendation Test failed due to internal system error. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If test continues to fail, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-152. Error Code Page 10-460 TEST #314 DS1 CO Dial Tone Seizure Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-152.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk), DIOD-BD (DIOD Circuit Pack) [G1.2SE] DIOD-TRK (DIOD Trunk), DIOD-BD (DIOD Circuit Pack) [G1.2SE] MO Name (in Alarm Log) DIOD-BD2 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-463 DIOD-TRK (DIOD Trunk) [G1.2SE] MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIOD-TRK MAJOR2 test port PCSSpp l DIOD Trunk DIOD-TRK MINOR test port PCSSpp l DIOD Trunk DIOD-TRK WARNING test port PCSSpp l DIOD Trunk 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-464 3. PBX On-Hook (Drop Message): Open Tip-Ring loop, no loop current a. CO Response: CO goes to idle state (see Note) C. Direct Inward Dialing (DID) 1. CO Applies Ringing Voltage a. PBX Response: Detect ringing current and close loop b. CO Response: Send DTMF digits c.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-153. Error Type Page 10-465 DIOD Trunk Error Log Entries — Continued Aux Data Associated Test 3073 (a,c) 57376 None 3073 (a,c) 57424 None 3585 (a,c) 57424 None Alarm Level On/Off Board Test to Clear Value Continued on next page 1. 2. Run the Short Test Sequence first.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-154. Error Type Page 10-466 DIOD Trunk Errors with NO Tests Aux Data Description and System Action System Technician Action 769 57392 CO not releasing after call is dropped from PBX end (TN747B), or the loop is not open after a disconnect (TN765).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-467 For example, you may also clear errors generated from other tests in the testing sequence. Long Test Sequence D/ND1 NPE Crosstalk Test (#6) X ND Dial Tone Test (#0) X ND Loop Around and Conference Test (#33) X ND X ND Order of Investigation Audit Update Test (#36) 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-155. Error Code 1002 Page 10-468 TEST #0 Dial Tone Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-155. Error Code TEST #0 Dial Tone Test — Continued Test Result 1009 Page 10-469 Description/ Recommendation PASS Detected tone was not pure dial tone. No action required. PASS Trunk was seized, and dial tone was detected.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-156. Error Code 1001 Page 10-470 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-156. Error Code Page 10-471 TEST #6 NPE Crosstalk Test — Continued Test Result PASS Description/ Recommendation The port is correctly using its allocated time slots. User-reported troubles on this port should be investigated by using other port tests and by examining trunk or external wiring.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-157. Error Code 2100 Page 10-472 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-158. Error Code Page 10-473 TEST #36 Port Audit Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DLY-MTCE (MO-DAILY) Page 10-474 DLY-MTCE (MO-DAILY) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DLY-MTCE MINOR NONE DLY-MTCE DLY-MTCE MAJOR NONE DLY-MTCE The DLY-MTCE maintenance object monitors daily translation saves.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-475 DS1-BD (DS1 Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DS1-BD MAJOR test board PCSS sh DS1 Interface Circuit Pack DS1-BD MINOR test board PCSS l DS1 Interface Circuit Pack DS1-BD WARNING test board PCSS sh DS1 Interface Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-476 The TN767E circuit pack combined with AT&T’s new 120A1 CSU Module forms an Enhanced Integrated CSU. The new 120A1 CSU Module, when combined with the functionality provided by the TN767E hardware and firmware, and new switch software, provides functionality equivalent to an external stand-alone AT&T ESF T1 CSU.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-477 NETWORK ENVIRONMENT DS1 BRD CPE LPBK JACK CSU MOD NET SMRT JACK NETWORK NET SMRT JACK CPE LPBK JACK CSU MOD DS1 BRD Remote end Local end CSU module to CSU module DS1 BOARD PLB CPE LPBK JACK CSU MOD BLB ELB LLB RLB NETWORK SMRT JACK CLJ-LB Local end loop backs NETWORK SMRT JACK CPE LPBK J
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-159.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-159.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) 3. Page 10-480 Off-board minor alarms on this maintenance object may be downgraded to Warning alarms based on the values used in the set options command. Notes: a. This error indicates that the circuit pack has stopped functioning or is not completely administered.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-481 e. This error is associated with the Common Port Circuit Pack Maintenance Test. Refer to "XXX-BD (Common Port Circuit Pack)" for details. f.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-482 l. BLB failure. This error occurs when the DS1 Board Loopback (BLB) demand test fails. Repeat the test using the following commands: busyout board PCSS, test ds1-loop PCSS ds1/csu-loopback-tests, release board PCSS. If the BLB test continues to fail, then the TN767E circuit pack needs to be replaced. m.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-483 q. The hyperactive circuit pack is out-of-service and may exhibit one or more of the following symptoms: 1. The common circuit pack level tests such as Test #51 and/or Test #220 are aborting with error code 2000. 2. The tests run on the ports of this circuit pack are returning NO BOARD. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-484 w. Error 3902 is used to give status information on a One-Way Span Test. The value in the Aux Data field indicates the status of the span test. 1 — Test is currently running. 2 — Test has failed because test could not be activated. 3 — Test pattern was not received from the far end.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-160.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-161. Error Code 1019 Page 10-486 TEST #50 NPE Connection Audit Test — Continued Test Result Description/ Recommendation ABORT Test already in progress. FAIL Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-162. Error Code Page 10-487 TEST #52 Control Channel Looparound Test — Continued Test Result FAIL Description/ Recommendation The test failed because the circuit pack did not return the circuit pack code or vintage. NOTE: Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-162. Page 10-488 TEST #52 Control Channel Looparound Test — Continued Error Code Test Result 0 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-163. Error Code 1015 Page 10-489 TEST #53 SAKI Sanity Test — Continued Test Result ABORT Description/ Recommendation Port is not out-of-service. 1. Busyout the circuit pack. 2. Execute the command again. 2100 ABORT System resources required for this test are not available. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-490 interface. The test is highly destructive and can only be initiated by a system technician-demanded reset board PCSS command. All trunks on the DS1 Interface circuit pack must be busied out via the system technician busy-out board command before running the Internal Looparound Test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-164. Error Code 1039 Page 10-491 TEST #135 Internal Looparound Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is providing timing for the system. Therefore, it cannot be reset without major system disruption. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-164. Error Code Page 10-492 TEST #135 Internal Looparound Test — Continued Test Result FAIL Description/ Recommendation DS1 Interface circuit pack failed in the Internal Looparound Test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-493 circuit pack detects a Loss of Signal alarm, it stops providing the synchronization clock for the system if it is administered as a timing source and transmits a Yellow alarm to the remote DS1 endpoint.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-165. Error Code 2000 Page 10-494 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-165. Error Code 1300 Page 10-495 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The CSU Module is missing.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-165. Error Code 1311 Page 10-496 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The Integrated CSU (I-CSU) Module Equipment Loopback (ELB) test (#1210) failed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-165. Error Code 1320 Page 10-497 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation A 120A1 CSU module hardware failure or an ICSU serial interface audit failure was detected by the TN767E DS1 circuit pack. 1. Replace the CSU module, and then run the test again.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-165. Error Code 0 Page 10-498 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS DS1 signal is present and the physical link is healthy. In addition, no Integrated CSU errors are detected.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-499 Line Loopback Alarm The Line Loopback (LLB) is used by the remote DS1 endpoint to put the ICSU or DS1 into a loopback mode. When the ICSU or DS1 Board is in the LLB mode, the arriving bit pattern is regenerated and sent back.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-166. Error Code 2000 Page 10-500 TEST #139 Blue Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-166. Error Code 1795 0 Page 10-501 TEST #139 Blue Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL The DS1 Interface circuit pack detects a Payload Loopback Alarm (PLB).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-502 When the Red alarm is cleared, the DS1 Interface circuit pack will stop transmitting the Yellow alarm to the remote DS1 endpoint. The maintenance software restores all trunks of the DS1 Interface circuit pack to the service state before the Red alarm occurs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-167. Error Code Page 10-503 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Red alarm. An out-of-frame condition occurs on the DS1 Interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-167. Error Code 0 Page 10-504 TEST #140 Red Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-505 Remote Multiframe Alarm: Remote Multiframe Alarm (RMA) indicates that the remote DS1 endpoint is in a Loss of Multiframe Alarm condition while the DS1 Interface circuit pack is administered using the DMI-BOS common channel signaling. The RMA is handled as a Yellow alarm.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-168. Error Code Page 10-506 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL The DS1 interface circuit pack detected a yellow alarm sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-507 Major Alarm Inquiry Test (#142) The Major alarm raised by a DS1 Interface circuit pack indicates that the average bit error rate on the DS1 facility is greater than 1/1000. The Major Alarm Inquiry Test is used to determine that the received DS1 bit error rate is greater than 1/1000.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-169. Error Code 2000 Page 10-508 TEST #142 Major Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-169. Error Code 0 Page 10-509 TEST #142 Major Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-170. Error Code 2100 Page 10-510 TEST #143 Minor Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-170. Error Code Page 10-511 TEST #143 Minor Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Minor alarm. The DS1 bit error rate is greater than 1/1,000,000 and less than 1/1000. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-512 When the DS1 Interface circuit pack detects a slip condition, the circuit pack will increase the on-board slip counter by 1. A SLIP-COUNT message is spontaneously sent to the system software after the counter reaches a threshold (for example, 88).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-171. Error Code 1 to 88 Page 10-513 TEST #144 Slip Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 interface circuit pack detected a slip alarm. The error code equals the number of slips detected by the DS1 interface circuit pack since the last slip alarm inquiry test. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-514 Misframe Alarm Inquiry Test (#145) Misframe Alarm indicates that framing bits observed on a DS1 Interface circuit pack are in error. Misframe Alarm Inquiry Test queries the total number of misframes that occurred on a DS1 Interface circuit pack since the last inquiry.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-172. Page 10-515 TEST #145 Misframe Alarm Inquiry Test — Continued Error Code Test Result 2000 ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-172. Page 10-516 TEST #145 Misframe Alarm Inquiry Test — Continued Error Code Test Result ANY FAIL Description/ Recommendation The test failed because the DS1 interface circuit pack detected errors in the received framing bits pattern.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-517 Translation Update Test (#146) The Translation Update Test sends the circuit-pack-level information specified by System Administration to the DS1 Interface circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-518 DS1 Board Loopback Test (#1209) This test is destructive. The DS1 Board Loopback (BLB) Test causes a loopback at the TN767E DS1 board edge and tests DS1 board internal circuitry. The test is destructive and can only be initiated by a system technician demanded test ds1-loop PCSS ds1/csu-loopback-tests command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-174. Error Code 1039 Page 10-519 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-174. Error Code 2000 Page 10-520 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-174. Error Code 0 Page 10-521 TEST #1209 DS1 Board Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-522 In addition, the DS1 circuit pack hardware applies a DC current while the test is running in order to detect any broken wires which may not be detected by the loopback pattern.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-175. Error Code Page 10-523 TEST #1210 CSU Equipment Loopback Test — Continued Test Result Description/ Recommendation 1950 ABORT Another loopback/span test is already executing on the DS1 board or the board is in a network requested loopback mode (Line loopback or Payload loopback).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-175. Error Code Page 10-524 TEST #1210 CSU Equipment Loopback Test — Continued Test Result FAIL Description/ Recommendation DS1 Interface circuit pack failed the CSU Equipment Loopback Test. 1. Retry test ds1-loop PCSS ds1/csu-loopback-tests. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-525 if the 120A CSU Module is present, administered, and connected to a 1.544 Mbps TN767E DS1 circuit pack on the back of the port carrier. The test is destructive and can only be initiated by a system technician demanded test ds1-loop PCSS ds1/csu-loopback-tests command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-176. Error Code 1015 Page 10-526 TEST #1211 CSU Repeater Loopback Test — Continued Test Result ABORT Description/ Recommendation Ports on the DS1 Interface circuit pack have not been busied out to out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-176. Error Code 2100 Page 10-527 TEST #1211 CSU Repeater Loopback Test — Continued Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-176. Error Code 0 Page 10-528 TEST #1211 CSU Repeater Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-529 sent. If the loopback is not established within the 10 seconds, the test returns FAIL. The status of the CPE Loopback Jack test will be available in the hardware error log via error type 3900. Several distinct aux values will be used to give the user information of the status of the test.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-177. Error Code 1950 2100 Page 10-530 TEST #1212 CPE Loopback Jack Test — Continued Test Result Description/ Recommendation ABORT Another loopback/span test is already executing on the DS1 board or the board is in a network requested loopback mode (Line loopback or Payload loopback).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-177. Error Code 2 Page 10-531 TEST #1212 CPE Loopback Jack Test — Continued Test Result FAIL Description/ Recommendation The CLJ-LB test failed because it was not set up properly. The DS1 interface pack could not successfully put the CPE loopback jack into loopback mode. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-532 Far CSU Loopback Test (#1213) This test is destructive. The Far CSU Loopback (R-LLB) Test causes a loopback at the far-end CSU and tests all circuitry and facilities from the local TN767E DS1 board to the far-end CSU.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-178. Error Code Page 10-533 TEST #1213 Far CSU Loopback Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry test ds1-loop PCSS far-csu-loopback-test-begin at 1-minute intervals a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-178. Error Code 2000 Page 10-534 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-178. Error Code Page 10-535 TEST #1213 Far CSU Loopback Test — Continued Test Result Description/ Recommendation 2 FAIL The far CSU Loopback Test was not set up properly. The DS1 Interface circuit pack could not put the far-end CSU into loopback mode.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-536 The One-Way Span Test allows one-way span testing to and from remote test equipment or another DEFINITY communications system. This will test all circuitry and facilities from the local TN767E DS1 board to the remote test equipment or other DEFINITY communications system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-179. Error Code Page 10-537 TEST #1214 One-Way Span Test — Continued Test Result Description/ Recommendation 1005 ABORT One-Way Span Test cannot be executed in the current configuration. To run this, the TN767E or later suffix DS1 must be administered for 24-channel operation.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-179. Error Code 2000 Page 10-538 TEST #1214 One-Way Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-179. Error Code 0 Page 10-539 TEST #1214 One-Way Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-180. Error Code Page 10-540 TEST #1215 Inject Single Bit Error Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the test ds1-loop PCSS inject-single-bit-error command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-180. Error Code 0 Page 10-541 TEST #1215 Inject Single Bit Error Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-542 The list measurements ds1 summary command will display the length of time the test ran (Test Duration field) and number of bit errors detected (Loopback/Span Test Bit-Error Count field).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-181. Error Code 2000 Page 10-543 TEST #1216 End Loopback/Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-181. Error Code 0 Page 10-544 TEST #1216 End Loopback/Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-182. Error Code Page 10-545 TEST #1227 ICSU Status LEDs Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1005 ABORT The ICSU Status LEDs test can not be executed for the current configuration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-182. Error Code 0 Page 10-546 TEST #1227 ICSU Status LEDs Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DT-LN-BD (Data Line Circuit Pack) Page 10-547 DT-LN-BD (Data Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DT-LN-BD MIN test board PCSS sh Data Line Circuit Pack DT-LN-BD WRN test board PCSS sh Data Line Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Page 10-548 DTMR-PT [Dual Tone Multifrequency Port (TTR)] MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DTMR-PT MAJOR test port PCSSpp sh Dual Tone Multifrequency Receiver Port (TTR) DTMR-PT MINOR test port PCSSpp sh Dual Tone Multifrequency Receiver Port (TTR) DTMR-PT WA
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Page 10-549 Hardware Error Log Entries and Test to Clear Values Dual Tone Multifrequency Receiver Port (TTR) Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test port PCSSpp sh r 1 1 (b) 17664 Tone Detector Audit/Update Test (#43)
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Page 10-550 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Table 10-183. Error Code 1003 Page 10-551 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a Tone Generator for the test connection.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Table 10-184. Error Code Page 10-552 TEST #43 Tone Detector Audit/Update Test Test Result ABORT Description/ Recommendation The system was not able to allocate all the resources needed for this test. 1. Wait one minute and try again.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-553 DUPINT (Duplication Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DUPINT MAJOR test duplication 1C Duplication Interface Circuit Pack DUPINT WARNING test duplication 1C Duplication Interface Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-554 NOTE: The ICC carries the following leads and their respective information: Tone-Clock select lead that indicates which Tone-Clock circuit pack is active; SPE Select Switch State leads which indicate the position of the SPE Select Switch; Emergency Transfer leads which indicate whether Emergency Transfe
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-555 TONE/CLOCK SELECT LEAD SPE SELECT LEAD D P M N U R E E P O M T I C O C R R O Y N S S N H E T A R C D I T O A R W L L T N B CARRIER C L K P TN772 TN773 TN770 TN777 I MBUS TDMBUS A TN765 DUP-A TO ICC-B B PACKET BUS* (SCC ONLY) DUP-DUP TN765 MBUS S C
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-556 Error Log Entries and Test to Clear Values Table 10-185.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Aux Data Page 10-557 Description 1 or 3 Duplication Interface circuit pack A lost handshaking with Duplication Interface circuit pack B. 2 MTP lost handshaking with the Duplication Interface circuit pack. 221 Duplication Interface circuit pack reported the trouble.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Table 10-186.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-559 ■ ROM Checksum Test: This test verifies the correctness of the Duplication Interface circuit pack firmware. ■ RAM Test: This tests verifies that the RAM on the Duplication Interface circuit pack is functioning properly. Table 10-187.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-560 Table 10-188. TEST #272 Duplication Interface Circuit Pack Invalid Message Query Test Error Code Test Result Description/Recommendation 1000 ABORT System resources required to run this test are not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-561 pack responds to this query, then the reset passes. If performed on Duplication Interface A, this test can cause an SPE interchange to the SPE in the B carrier if the A carrier SPE was active when the test was executed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-562 Table 10-189. TEST #273 Duplication Interface Circuit Pack Sanity Circuit Test — Continued Error Code 2052 Test Result ABORT Description/Recommendation Only occurs when attempting to reset Duplication Interface A. If SPE B is not in Standby Mode, ready to take over, then this test aborts. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-563 Table 10-190. TEST #274 Duplication Interface Circuit Pack Administration Terminal Loop Back Test Error Code Test Result Description/Recommendation 1000 ABORT System resources required to run this test are not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-564 Duplication Interface Circuit Pack SPE A Loop Back Test (#275) This test loops data back through the UART used to communicate with Maintenance/Tape Processor A. The data is generated by the Duplication Interface circuit pack processor and is looped through the UART.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-565 Duplication Interface Circuit Pack SPE B Loop Back Test (#276) This test loops back data through the UART used to communicate with Maintenance/Tape Processor B. The data is generated by the Duplication Interface circuit pack processor and is looped through the UART.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-566 Processor must write through to get access to leads controlled by the Duplication Interface circuit pack (Tone-Clock Select Lead, 80286 Processor circuit pack Select Leads, etc.).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-567 done entirely on the Duplication Interface circuit pack. The test passes if the data sent matches the data received. This test does not check the physical serial channel that is printed on the backplane or carried by the ICC. Table 10-194.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-568 Table 10-195. TEST #315 Duplication Interface Circuit Pack Status Query Test Error Code 1000 Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-569 Table 10-195. TEST #315 Duplication Interface Circuit Pack Status Query Test — Continued Error Code Test Result FAIL Description/Recommendation The handshake to one of the Duplication Interface circuit packs has stopped.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-BD (Multi Application Platform Board) Page 10-570 E-DIG-BD (Multi Application Platform Board) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIG800-BD MIN test board PCSS sh MO800DIG-BD DIG800-BD WRN test board PCSS sh MO800DIG-BD 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures E-DIG-BD (Multi Application Platform Board) Page 10-571 Hyperactivity The common circuit pack is considered "hyperactive" if the service dispatcher receives 200 up-link messages from the circuit pack in a 10-second period. Since MAPD has 32 ports, the hyperactivity limit is increased to 500 up-link messages per 10seconds.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures E-DIG-RES (TN800 reserve slot) E-DIG-RES (TN800 reserve slot) See ASAI-RES.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Page 10-573 E-DIG-STA (Emulated Digital Line) MO Name (in Alarm Log) Initial Command to Run1 Alarm Level Full Name of MO E-DIG-STA MINOR test port PCSSpp l Emulated Digital St. E-DIG-STA WARNING test port PCSSpp sh Emulated Digital St. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-196. Page 10-574 Digital Line Error Log Entries — Continued Error Type Aux Data 3840 (f) 40965 None 3841 (g) 41029 None 2304 (h) Associated Test Alarm Level On/Off Board Test to Clear Value None Continued on next page 1. 2. Run the Short Test Sequence first.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Page 10-575 h. Internal system error; no action is necessary. The error counters 1, 2, 3, 4, 5, 6, 10, 11, 12, 13, 14, 15, and 16 do not have any significance for this MO.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-197. Error Code 1 Page 10-576 TEST #9 Digital Line NPE Crosstalk Test Test Result ABORT Description/Recommendation During testing of the primary information channel, system resources may not have been available or the port was busy during the test. 1. Check the port status.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-197. Error Code 1003 Page 10-577 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate a tone receiver for the test. The system is oversized for the number of Tone Detectors present, or some Tone Detectors are out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Page 10-578 Voice and Control Channel Local Loop Test (#13) These tests check the information and control channels between the Switch Processing Element (SPE) and the Digital Line port circuit. The SPE sends a message to loop around both the information and control channels for the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-198. Error Code 1002 Page 10-579 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system is under heavy traffic conditions or it has time slots out-of-service due to TDM-BUS errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-198. Error Code Page 10-580 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result Description/ Recommendation 7 FAIL Conference Test failed on primary channel. In some cases, users may not notice disruption in service. In extreme cases, conferencing feature may not work at all.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-199. Error Code Page 10-581 TEST #16 DIG-LINE Station Lamp Updates Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1 ABORT System technician may have busied out the port. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-199. Error Code Page 10-582 TEST #16 DIG-LINE Station Lamp Updates Test — Continued Test Result PASS Description/ Recommendation The message to light all of the station lamps was sent successfully to the port. 1. Observe the station lamps being lit when running the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EMG-XFER Page 10-583 EMG-XFER Emergency Transfer (SCC Cabinets) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO EMG-XFER MAJOR test environment P Emergency Transfer EMG-XFER WARNING test environment P Emergency Transfer 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EMG-XFER Page 10-584 Error Log Entries and Test to Clear Values Table 10-200.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EMG-XFER Page 10-585 NOTE: These tests only show up in the test sequence if there is a TN768 Tone-Clock Board in the port network being tested. Emergency Transfer Query Test (#124) This test queries the hardware for the state of the Emergency Transfer switch (or switches in a High or Critical Reliability system) and reports the result.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EMG-XFER Table 10-201. Error Code Page 10-586 TEST #124 Emergency Transfer Query Test — Continued Test Result PASS Description/Recommendation The system software has control of Emergency Transfer within this port network. If Emergency Transfer is invoked, then there can be a Major alarm in the system that is invoking Emergency Transfer.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EPN-SNTY (EPN Sanity Audit) Page 10-587 EPN-SNTY (EPN Sanity Audit) MO Name (in Alarm Log) EPN-SNTY Alarm Level None Initial Command to Run None Full Name of MO EPN Sanity Audit The EPN Sanity Audit feature enhances the system’s ability to recover from failure conditions that disable an entire EPN.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EPN-SNTY (EPN Sanity Audit) Page 10-588 Hardware Error Log Entries and Test to Clear Values Table 10-203.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EPN-SNTY (EPN Sanity Audit) Page 10-589 g. This error occurs whenever the EPN is unable to send up-link control messages, but recovers after the active Tone-Clock in the EPN is switched.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ERR-LOG (Error Log) Page 10-590 ERR-LOG (Error Log) MO Name (in Alarm Log) Alarm Level ERR-LOG none Initial Command to Run none Full Name of MO Error Log Functional Description The ERR-LOG MO is responsible for the sanity of the Alarm Log, the Hardware Error Log, and the Software Error Log.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ERR-LOG (Error Log) Page 10-591 4 Found after a Reset System 2 (Cold_2) 16 Found after a Warm Start 100 Found after an internal software audit
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Page 10-592 ETR-PT (Enhanced Tone Receiver Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ETR-PT(a) MAJOR test port PCSSpp sh Enhanced Tone Receiver Port ETR-PT MINOR test port PCSSpp sh Enhanced Tone Receiver Port ETR-PT WARNING test port PCSSpp sh Enhanced Tone Receiver P
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-204.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Page 10-594 at a time when it is convenient to remove a clock board from the system. Follow the procedures described in the TONE-BD section for replacing a tone/clock circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-205. Error Code 1002 Page 10-595 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test connection. This situation could occur when the system is heavily loaded.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-205. Error Code 1-122 Page 10-596 TEST #42 Tone Detection Verification Test — Continued Test Result FAIL Description/ Recommendation DTMF digits were not detected correctly. 1. Run the short test sequence via the test port PCSSpp sh r 1 command. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-206. Error Code none Page 10-597 TEST #43 Tone Detector Audit/Update Test Test Result ABORT Description/ Recommendation The system was not able to allocate all the resources needed for this test. 1. Wait 1 minute, and repeat the command a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-598 EXP-INTF (Expansion Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO EXP-INTF MAJOR test board PCSS sh Expansion Interface Circuit Pack EXP-INTF MINOR test board PCSS sh Expansion Interface Circuit Pack EXP-INTF WARNING test board PCSS sh
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-599 Standby. When a problem arises on the Active pair, the Standby pair may be called upon to take over and provide continuous service with stable calls being preserved. The Expansion Interface circuit packs must be inserted into fixed slots.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-600 ■ TDM BUS The Time Division Multiplex Bus that connects circuit packs within a cabinet ■ EXP-INTF The Expansion Interface (EXP-INTF) circuit pack ■ FIBER The optical fiber used to connect Expansion Interface circuit packs ■ MAINT EPN Maintenance (MAINT) circuit pack ■ PKT-BUS The Packet Bus use
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-601 which contains this Expansion Interface circuit pack is in-service (up), the Expansion Interface circuit pack is active; if it is out-of-service (down), the Expansion Interface circuit pack is neither active nor standby. e. This is the normal state for a Standby Expansion Interface circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-602 Whether or not a link goes down, depends on certain characteristics of the Expansion Interface circuit packs. An Expansion Interface circuit pack should not be replaced if the link on which it resides goes down because of a defective Active Tone-Clock circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-603 2. Check for errors via the display errors command with the Category field set to "tone" and the Active alarms field set to "n." Some of the alarms on EPN objects might have been resolved if the EPN went down.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-604 4. Determine if the problem is due to a defective Active Tone-Clock circuit pack. Refer to the preceding list of symptoms to decide which network contains the suspect Active Tone-Clock. See Warning.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-605 Replace the Active Tone-Clock circuit pack on this network. In a High or Critical Reliability system, the Active Tone-Clock is the Tone-Clock circuit pack whose yellow LED is: 1) blinking and 2) blinking slower if both Tone-Clocks have blinking yellow LEDs.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-606 2. Disconnect the transmit and receive fiber pair from the lightwave transceiver on the back of the Expansion Interface circuit pack slot. Note which is the transmit fiber and which is the receive fiber for proper reconnection at the end of this procedure. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-607 BACK SKIN OF CABINET LIGHTWAVE TRANSCEIVER Tx Rx FIBER JUMPER Figure 10-30. Interconnection of Lightwave Transceiver Transmit/Receive Jacks Error Log Entries and Test to Clear Values Table 10-208.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-208.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-208. Error Type Page 10-609 Expansion Interface Circuit Pack Error Log Entries — Continued Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 3585 (n) 0 None WRN OFF 3841 (o) Any None MIN OFF (See Note q.) 3842 (p) Any None MIN OFF (See Note q.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-610 d. This alarm is raised after an EI circuit pack has been removed from a slot for 11 minutes. The alarm is resolved when the EI circuit pack is inserted into this slot.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-611 is disrupted. If this system does have duplicate EI Links, the system should have switched to the Standby EI Link. Reset the EI. If error 1538 is detected again, replace the EI circuit pack or transceiver. h.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-612 m. Error Type 3330 indicates a failure of a diagnostic component on the Expansion Interface circuit pack. The failed component does not impair service, but it may leave the EI circuit pack in a state where the EI circuit pack cannot detect errors. n.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-613 s. Error Type 10001 is a report that the EI circuit pack dropped one control message to the EPN. This condition may have been observed as a call that did not complete correctly. No system technician action is required. t.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-614 communicate with the EPN Maintenance circuit pack. MAINT Error Type 3329 means the EPN Maintenance circuit pack cannot talk to the EPN Expansion Interface circuit pack in the A carrier.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-615 provide useful visual status information. The state of the yellow LED is very important when executing the EI Manual Loop Back Procedure previously described. Upon power-up, the TN776 red LED comes on and off, followed by the yellow LED coming on solid. The TN570 red and green LEDs comes on and off.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-209. Error Code Page 10-616 TEST #237 EI Neighbor Query Test Test Result Description/Recommendation ABORT Internal System Error 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-209. Error Code Page 10-617 TEST #237 EI Neighbor Query Test — Continued Test Result FAIL Description/Recommendation The Expansion Interface circuit pack under test cannot make contact with opposite end Expansion Interface circuit pack. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-209. Error Code 0 Page 10-618 TEST #237 EI Neighbor Query Test — Continued Test Result NO BOARD Description/Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131). Resolve either of these issues, if applicable. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-210. Error Code Page 10-619 TEST #238 EI Fiber Out-of-Frame Query Test — Continued Test Result FAIL Description/Recommendation Expansion Interface circuit pack could not detect framing sequence. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-210. Error Code Page 10-620 TEST #238 EI Fiber Out-of-Frame Query Test — Continued Test Result FAIL (cont’d.) Description/Recommendation 5.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-621 Expansion Interface Local Loop Around Test (#240) This test is similar to the Lightwave Transceiver Loop Around Test described in Test #242.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-211. Error Code 3 Page 10-622 TEST #240 EI Local Loop Around Test — Continued Test Result ABORT Description/Recommendation The system could not allocate time slots for the test on either TDM Bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-211. Error Code Page 10-623 TEST #240 EI Local Loop Around Test — Continued Test Result Description/Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-624 Expansion Interface 2-Way Transmission Test (#241) This test is a basic connectivity test between the two cabinets.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-212.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-212. Error Code 0 Page 10-626 TEST #241 Expansion Interface 2-Way Transmission Test — Continued Test Result NO BOARD Description/Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131). Resolve either of these issues, if applicable. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-627 NOTE: When the Expansion Interface circuit pack under test is an EPN, the data packet must also pass through the Active Expansion Interface circuit packs of the Active link connecting the EPN to the PPN.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-628 Table 10-213. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test — Continued Error Code 1031 Test Result ABORT Description/Recommendation If the Expansion Interface circuit pack is in an EPN and is active and is in slot A01 or B02, this test CANNOT be executed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-629 Table 10-213. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test — Continued Error Code 2500 Test Result ABORT Description/Recommendation An internal operation failed; the test could not be completed. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-630 Table 10-213.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-631 Table 10-213. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test — Continued Error Code 0 Test Result NO BOARD Description/Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-632 Table 10-214. TEST #316 Expansion Interface Control Channel Test — Continued Error Code Test Result FAIL Description/ Recommendation The Expansion Interface circuit pack responded incorrectly or, if it is the EPN Active Expansion Interface circuit pack, it could not talk to EPN circuit packs. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-633 action of busying out the desired Expansion Interface circuit pack WILL DISRUPT SERVICE TO THE EPN until the Expansion Interface circuit pack is released from the busyout state. If the Expansion Interface circuit pack is part of a PPN to EPN link, the EPN WILL BE WITHOUT SERVICE.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-215. Error Code 4 Page 10-634 TEST #336 Expansion Interface Reset Test — Continued Test Result ABORT Description/ Recommendation Could not reset EPN Expansion Interface circuit pack over optical fiber since PPN Expansion Interface circuit pack on opposite end of fiber is not inserted. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-215. Error Code 1 Page 10-635 TEST #336 Expansion Interface Reset Test — Continued Test Result FAIL Description/ Recommendation The Expansion Interface did not successfully reset. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-215. Error Code 3 Page 10-636 TEST #336 Expansion Interface Reset Test — Continued Test Result FAIL Description/ Recommendation The reset over the optical fiber failed. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-215. Error Code 5001 Page 10-637 TEST #336 Expansion Interface Reset Test — Continued Test Result FAIL Description/ Recommendation Initialization failure: Expansion Interface circuit pack reset successfully and restarted execution.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-215. Error Code 5016 5017 5018 5019 5032 5033 5048 5064 5080 5096 5112 Page 10-638 TEST #336 Expansion Interface Reset Test — Continued Test Result FAIL Description/ Recommendation Initialization failure: Expansion Interface circuit pack reset successfully and restarted execution.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-639 If the Expansion Interface circuit pack to be tested is part of an Active link from PPN to either EPN, the path shown in Figure 10-31 is used.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Packet Bus ( PPN ) PKTCTRL Page 10-640 Packet Bus ( PN X ) EXP-INTF EXP-INTF EXP-INTF EXP-INTF UNDER TEST Packet Bus ( PN Y ) EXP-INTF EXP-INTF Figure 10-33. Table 10-216.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-216. Error Code 1139 Page 10-641 TEST #589 Expansion Interface Packet Interface Test — Continued Test Result ABORT Description/ Recommendation The Packet Bus in an EPN (Port Network 2 or 3) has a major alarm against it. This test needs to use the alarmed port network’s packet bus. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-216.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-216. Error Code Page 10-643 TEST #589 Expansion Interface Packet Interface Test — Continued Test Result FAIL Description/ Recommendation The transmitted data packet was not received correctly by the Packet Control circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-216. Error Code Page 10-644 TEST #589 Expansion Interface Packet Interface Test — Continued Test Result FAIL (cont’d.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-216. Error Code 0 Page 10-645 TEST #589 Expansion Interface Packet Interface Test — Continued Test Result NO BOARD Description/ Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131). Resolve either of these issues, if applicable. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-646 To prevent the system from automatically switching Expansion Interface Links during system technician-demanded tests, busyout one or both of the Standby Expansion Interface circuit packs. ! CAUTION: This introduces a small risk.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXP-LINK (Expansion Interface Link) Page 10-647 EXP-LINK (Expansion Interface Link) MO Name (in Alarm Log) EXP-LINK 1. Alarm Level Initial Command to Run MAJOR display errors 1 Full Name of MO Expansion Interface Link Display errors for "infc" category and investigate EXP-INTF errors.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXP-LINK (Expansion Interface Link) Page 10-648 had to reset the Expansion port network served by the Expansion Link. Error type 10004 should have been logged against the Expansion Interface circuit pack that reported the traffic congestion. e. Aux Data value of 8 means that the link is down due to the recovery feature of the EPN Sanity Audit.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Page 10-649 EXT-DEV ADMIN? N (External Device Alarm) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO EXT-DEV MAJOR test environment UU External Device Alarm EXT-DEV MINOR test environment UU External Device Alarm 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Page 10-650 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Page 10-651 f. Refer to RING-GEN (Analog Ring Generator) section for a description of this test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Table 10-219. Error Code 2000 Page 10-652 TEST #120 External Device Alarm Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1 minute intervals a maximum of 5 times. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Page 10-653 EXT-DEV ADMIN? Y (External Device Alarm) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO EXT-DEV MAJOR test eda-external-device-alrm physical location External Device Alarm EXT-DEV MINOR test eda-external-device-alrm physical location External Device Alarm EXT-DEV WAR
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Page 10-654 Hardware Error Log Entries and Test to Clear Values Table 10-220.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Table 10-221. Error Code 1000 Page 10-655 TEST #120 External Device Alarm Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at 1 minute intervals a maximum of 5 time. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Table 10-221.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Page 10-657 FL-DATA (Flash Data Consistency) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO FL-DATA MAJOR test card-mem a|b l Flash Data Consistency FL-DATA MINOR test card-mem a|b l Flash Data Consistency FL-DATA WARNING test card-mem a|b l Flash Data Consistency In systems with hig
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-222.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-222. Error Type Page 10-659 Flash Data Consistency Error Log Entries — Continued Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 292, 324, 388, 420, 452 Continued on next page 1. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Page 10-660 Notes: a. See “CARD-MEM” for this test description. b. See “12V-PWR” for a description of this test. c. The Flash Data Consistency Test does not run in a Standard system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code 35514 Page 10-661 TEST #421 Flash Data Consistency Check Test — Continued Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code 8 Page 10-662 TEST #421 Flash Data Consistency Check Test — Continued Test Result FAIL Description/Recommendation The announcements are different in both SPEs. The Active SPE has the most current announcements. 1. Issue the save announcements command to save announcements in both SPEs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code Page 10-663 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 17 FAIL The translations and announcements are different in both SPEs. The Active SPE has the most current translations and the Standby SPE has the most current announcements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code 38 Page 10-664 TEST #421 Flash Data Consistency Check Test — Continued Test Result FAIL Description/Recommendation The update files, load vintages, and translations are different in both SPEs. The Active SPE has the most current update file, and the Standby SPE has the most current translations. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code Page 10-665 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 44 FAIL The update files, load vintages, and announcements are different in both SPEs. The Active SPE has the most current update file and announcements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code Page 10-666 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 52 FAIL The update files, load vintages, and announcements are different in both SPEs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code Page 10-667 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 68 FAIL The update files and load vintages are different in both SPEs. The Standby SPE has the most current update file.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code Page 10-668 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 76 FAIL The update files, load vintages, and announcements are different in both SPEs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code 86 Page 10-669 TEST #421 Flash Data Consistency Check Test — Continued Test Result FAIL Description/Recommendation The update files, load vintages, translations, and announcements are different in both SPEs. The Standby SPE has the most current update file, translations, and announcements. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code Page 10-670 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 256 ABORT Translation memory card is missing in the Standby SPE. 260 FAIL The load vintages are different in both SPEs and the translation memory card is missing in the Standby SPE. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-223. Error Code Page 10-671 TEST #421 Flash Data Consistency Check Test — Continued Test Result PASS Description/Recommendation The load vintages, translations, announcements, and update files are the same.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures GPTD-PT [General Purpose Tone Detector Port (CPTR)] Page 10-672 GPTD-PT [General Purpose Tone Detector Port (CPTR)] MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO GPTD-PT MAJOR test port PCSSpp sh General Purpose Tone Detector Port (CPTR) GPTD-PT MINOR test port PCSSpp sh General Purpose Tone Detector Port (CPTR) GPTD-
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-BD (Hybrid Line Circuit Pack) Page 10-673 HYB-BD (Hybrid Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO HYB-BD MIN test board PCSS sh Hybrid Line Circuit Pack HYB-BD WRN test board PCSS sh Hybrid Line Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-674 HYB-LINE (Hybrid Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO HYB-LINE Minor test port PCSSpp l Hybrid Line HYB-LINE Warning test port PCSSpp l Hybrid Line 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-675 HYBRID LINE CIRCUIT PACK (1) PORT VOICE TERMINAL PBX (8) PORT VOICE TERMINAL HYBRID LINE Figure 10-34. Hybrid Station Interactions This section refers only to the HYB-LINE (Hybrid Line) maintenance that is performed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-676 When the status station command has been run, and the status screen appears, the status is reported as either out-of-service or in-service, which mean exactly as stated in the above list, or disconnect, which means the station is in the ready-for-service state.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-677 a. Indicates a defective data link. An off-board problem was detected by port circuit. Verify that the Hybrid set is connected and that the EPF test passes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-678 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-226. Error Code Page 10-679 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-226. Error Code 1004 Page 10-680 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-226. Error Code Any Page 10-681 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation This test can fail due to on-board or off-board problems. Off-board problems of concern include EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-227. Error Code Page 10-682 TEST #56 Hybrid Electronic Power Feed Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-227. Error Code 0 Page 10-683 TEST #56 Hybrid Electronic Power Feed Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-228. Error Code Page 10-684 TEST #57 Hybrid Circuit and Conference Circuit Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-228. Error Code 1004 Page 10-685 TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-228. Error Code 57 Page 10-686 TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation Hybrid Circuit Test failed. This could result in noisy or bad connections. 1. This error can be caused by a disconnected terminal.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-228. Error Code TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Test Result 0 Page 10-687 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-229. Error Code 1000 Page 10-688 TEST #58 Hybrid Line Local Digital Loop Around Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-229. Error Code 1,2,3 Page 10-689 TEST #58 Hybrid Line Local Digital Loop Around Test — Continued Test Result FAIL Description/ Recommendation The control channel between the processor and the port is not transmitting properly. This port is not operable. 1. Retry the test. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-229. Error Code Page 10-690 TEST #58 Hybrid Line Local Digital Loop Around Test — Continued Test Result 0 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-230. Error Code 1 Page 10-691 TEST #59 Hybrid Line Remote Digital Loop Around Test — Continued Test Result ABORT Description/ Recommendation A request for a remote station audit aborted even though all internal resources were correctly allocated. 1. Look in the error log for error type 18 (port busied out) for this port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-230. Error Code 1,2,3 Page 10-692 TEST #59 Hybrid Line Remote Digital Loop Around Test — Continued Test Result FAIL Description/ Recommendation No response was received within the allowable time period on one of the transmissions to the terminal. This indicates that something is wrong with the data link to the voice terminal.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-231. Error Code 1 Page 10-693 TEST #60 Hybrid Line Lamp Updates Test Test Result ABORT Description/ Recommendation A request for a remote station lamp update aborted even though all internal resources were correctly allocated. 1. Look in the error log for error type 18 (port busied out) for this port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-231. Error Code 0 Page 10-694 TEST #60 Hybrid Line Lamp Updates Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-232. Error Code Page 10-695 TEST #61 Hybrid Line Audits Test Test Result Description/ Recommendation ABORT Internal System Error 1 ABORT The test was aborted due to an internal system error during the switchhook audit. 2 ABORT Internal System Error occurred during bad scan inquiry audit. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-232. Error Code 2000 Page 10-696 TEST #61 Hybrid Line Audits Test — Continued Test Result Description/ Recommendation ABORT Response to the test request was not received within the allowable time period. FAIL Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-233. Error Code 3 Page 10-697 TEST #62 Hybrid Line Ringer Update Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-233. Error Code 0 Page 10-698 TEST #62 Hybrid Line Ringer Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures INADS (INADS Link) Page 10-699 INADS (INADS Link) MO Name (in Alarm Log) INADS Alarm Level none Initial Command to Run test inads-link Full Name of MO INADS Link The INADS Link MO represents the software and communications link required by the switch to make a call to the Initialization and Administration System (INADS).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures INADS (INADS Link) Page 10-700 two minutes (the test still runs even if Alarm Origination is disabled). The two-minute delay allows a remote INADS technician time enough to hang up the call and thus free up the INADS line so that the switch can call INADS back. As error conditions are encountered, errors are logged against INADS.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures INADS (INADS Link) INADS Link Error Log Entries Test — Continued Table 10-234. Error Code 4 Page 10-701 Test Result 0 Description/ Recommendation INADS did not answer the alarm origination call. 1. Verify INADS is up and running. 2. Verify the INADS phone number and switch product id are correct via the Maintenance-Related System Parameters Form. 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-702 ISDN-LNK (ISDN-PRI Signaling Link Port) MO Name (in Alarm Log) ISDN-LNK 2 ISDN-LNK 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-703 In a 32 channel system, the DS1/UDS1 ISDN Trunk or PRI endpoint port (B-channels) may use any of the ports 1-15 or 17-31, but the ISDN-PRI Signaling Link Port must be the 16th port. In certain configurations (NFAS), the 16th port may be used as a B-channel.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-704 SIGNALING ISDN-LNK (PORT 24) VOICE OR DATA ISDN-TRK TDM PI PROCESSOR CIRCUIT (TN773/TN786) PACK BUS (PORT 23) DS1/UDS1 INTERFACE CIRCUIT PACK (TN765) VOICE OR DATA ISDN-TRK (PORT 2) VOICE OR DATA ISDN-TRK (PORT 1) PI-LINK Figure 10-36.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-705 Error Log Entries and Test to Clear Values Table 10-235.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-706 NPE Crosstalk Test (#6) The NPE Crosstalk Test verifies that this port’s NPE channel talks on the selected time slot and never crosses over to time slots reserved for other connections. If the NPE is not working correctly, one-way and noisy connections may be observed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Table 10-236. Error Code 1003 Page 10-707 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Table 10-237. Error Code Page 10-708 TEST #643 Signaling Link Board Check Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1700 ABORT Rollabout video abort.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-709 ISDN-PLK (ISDN-PRI Signaling Link Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ISDN-PLK2 MINOR test port PCSSpp l ISDN-PRI Signaling Link Port ISDN-PLK WARNING test port PCSSpp sh ISDN-PRI Signaling Link Port 1. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-710 on TN464 series circuit packs. A description of these circuit packs appears in DS1-BD or UDS1-BD maintenance documentation. In a 24 channel system, the DS1 ISDN Trunk or PRI endpoint port (B-channels) may use any of the first 23 ports. The ISDN-PRI Signaling Link Port must be the 24th port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-711 Packet Bus (Port 0) Processor (TN786) Packet Control Circuit Pack (TN778) D-Channel UDS1 Interface Circuit Pack (TN464*) B-Channels Framing Voice or Data (Port 1) ISDN-TRK (B-Channel) Voice or Data (Port 15) ISDN-TRK (B-Channel) Primary Signaling Link (Port 16) ISDN-LNK (D-Channel) Voice or Dat
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-712 Packet B us Processor (T N 786) Packet C ontrol Circuit Pack (T N778) D -C hannel UD S 1 Interface Circuit Pack (TN 464*) B -C hannels Voice or Data (Port 1) IS DN -T R K (B -Channel) Voice or D ata (Por t 2) IS DN -T R K (B -Channel) Voice or D ata (Por t 23) IS DN -T R K (B -Channel) P rim ary
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-713 Error Log Entries and Test to Clear Values Table 10-238.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-714 e. “Transmit FIFO Overflow error” This error indicates that the circuit pack is having problems transmitting data to the Packet Bus, thus affecting the conveyance of signaling information over the D-channel. Specifically, this error occurs when the Packet Bus transmit buffers overflow.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-715 Signaling Link Board Check (#643) This test checks the state of the UDS1 Interface circuit pack (TN464C or later) transporting the ISDN-PRI Signaling Link. Table 10-239. Error Code TEST #643 Signaling Link Board Check Test Result ABORT Description/ Recommendation Internal system error 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-716 Packet Control Circuit Pack (TN778) Processor (TN786) UDS1 Interface Circuit Pack (TN464*) To far end switch hardware Packet Bus *TN464 C or later Figure 10-39. Table 10-240.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Table 10-240. Error Code Page 10-717 TEST #939 Signaling Port Packet Bus Loopback — Continued Test Result FAIL Description/ Recommendation The Loopback test has failed. 1. If this test fails repeatedly wait until all of the ports on the board are idle (not in use) and reset the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-718 ISDN-SGR (ISDN-PRI Signaling Group) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 ISDN-SGR MINOR test sig-group ISDN-PRI Signaling Group ISDN-SGR WARNING test sig-group ISDN-PRI Signaling Group 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-719 In an FAS Signaling Group, the 24th port of the DS1 Interface circuit pack (for 24 channel interfaces) or the 16th port of the DS1 Interface circuit pack (for 32 channel interfaces) is always the D-channel that carries signaling information for the other ports (B-channels) on the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-720 PI VOICE OR CIRCUIT PACK DATA (TN765) (PORT 1) ISDN-TRK D-CHANNEL "DEFINITY" COMMUNICATIONS DS1/UDS1 P INTERFACE O SYSTEM R GENERIC 1 T CIRCUIT TDM BUS PACK VOICE OR DATA (PORT 23) ISDN-TRK PRIMARY SIGNALING LINK ISDN-LNK (PORT 24) LOGICAL CONNECTION PHYSICAL CONNECTION Figure 10-40.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-721 (PORT 0) VOICE OR DATA (PORT 1) PI CIRCUIT PACK (TN765) "DEFINITY" COMMUNICATIONS SYSTEM GENERIC 1 ISDN-TRK • • • D-CHANNEL P O R T FRAMING TDM BUS UDS1* INTERFACE CIRCUIT PACK VOICE OR DATA ISDN-TRK (PORT 15) PRIMARY SIGNALING LINK (PORT 16) VOICE OR DATA ISDN-LNK ISDN-TRK (PORT 17) • • • VOICE O
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-722 VOICE OR DATA ISDN-TRK (PORT 1) DS1/UDS1 INTERFACE PI CIRCUIT CIRCUIT PACK PACK VOICE OR DATA (PORT 23) ISDN-TRK (TN765) PRIMARY D-CHANNEL "DEFINITY" COMMUNICATIONS SIGNALING LINK P SYSTEM R GENERIC 1 T ISDN-LNK (PORT 24) O TDM BUS VOICE OR DATA ISDN-TRK (PORT 1) DS1/UDS1 INTERFACE CIRCU
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-723 (PORT 0) VOICE OR DATA (PORT 1) FRAMING ISDN-TRK • • • UDS1 INTERFACE CIRCUIT PACK VOICE OR DATA (PORT 15) PRIMARY SIGNALING LINK (PORT 16) PI CIRCUIT PACK (TN765) "DEFINITY" COMMUNICATIONS SYSTEM GENERIC 1 VOICE OR DATA (PORT 17) VOICE OR DATA (PORT 31) TDM BUS (PORT 0) VOICE OR DATA (PORT 1) UDS1 INTER
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-724 VOICE OR DATA ISDN-TRK (PORT 1) DS1/UDS1 INTERFACE PI CIRCUIT CIRCUIT PACK PACK VOICE OR DATA (PORT 23) ISDN-TRK (TN765) PRIMARY PORT "DEFINITY" D-CHANNEL SIGNALING TDM BUS (PORT 24) LINK 1 COMMUNICATIONS ISDN-LNK SYSTEM GENERIC 1 PORT D-CHANNEL 2 VOICE OR DATA ISDN-TRK (PORT 1) DS1/U
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-725 (PORT 0) VOICE OR DATA (PORT 1) FRAMING ISDN-TRK • • • UDS1 VOICE OR DATA INTERFACE ISDN-TRK (PORT 15) CIRCUIT PACK PRIMARY SIGNALING LINK ISDN-LNK (PORT 16) PI CIRCUIT PACK (TN765) "DEFINITY" COMMUNICATIONS SYSTEM GENERIC 1 VOICE OR DATA (PORT 17) ISDN-TRK VOICE OR DATA (PORT 31) ISDN-TRK • • • PORT D
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-726 Packet B us P roce sso r (T N78 6) Packet Co ntro l C ircuit Pack (TN7 78 ) D-Ch an ne l UD S 1 Inte rfa ce Circu it Pa ck (T N46 4*) B -Cha nn els Vo ice or D ata (Por t 1 ) IS D N-TRK (B -Cha nn el) Vo ice o r Da ta (Po rt 2) IS D N-TRK (B -Cha nn el) Vo ice o r Da ta (Po rt 2 3) IS D N-TRK (B -Cha
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-727 P a cke t B us D -C h a n n e l P ro c e s s o r (T N 7 8 6 ) UDS1 In te r fa c e C ir c u it P a ck (T N 4 6 4*) P a ck et C o n tro l C ir c u it P a ck (T N 7 7 8 ) B -C h a n n e ls V o ic e o r D a ta (Po r t 1 ) IS D N -T R K ( B - C h a n n e l) V o ic e o r D a ta (P o r t 2) IS D N -T R K ( B -
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-728 Pa cket B u s (P o rt 0 ) F r a m in g V o ic e o r D a ta (P o rt 1 ) IS D N -T R K ( B - C h a n n e l) V o ic e o r D a ta IS D N -T R K ( B - C h a n n e l) D -C h a n n e l P ro c e s s o r (T N 7 8 6 ) U DS1 I n te r fa c e C ir c u i t Pa ck (T N 4 6 4 *) P acke t C o n tro l C ir c u it Pack (T
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-729 Packet Bus D-Channel Processor (TN786) UDS1 Interface Circuit Pack (TN464*) Packet Control Circuit Pack (TN778) B-Channels Voice or Data (Port 1) ISDN-TRK (B-Channel) Voice or Data (Port 2) ISDN-TRK (B-Channel) Voice or Data (Port 23) ISDN-TRK (B-Channel) Primary Signaling Link (Port 24) ISDN-PLK (D
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-730 Packet B us (P o r t 0 ) F ra m in g Vo ic e o r D a t a (Po r t 1 ) IS D N -T R K ( B -C h a n n e l) V o ic e o r D a t a IS D N -T R K ( B -C h a n n e l) D -C h a n n e l P ro ce ss o r (T N 7 8 6 ) UDS1 I n t e r fa c e C irc u it Pack (T N 4 6 4 *) Pa c ke t C o n tro l C ir c u it Pack (T N 7 7
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-731 Error Log Entries and Test to Clear Values Table 10-241.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-732 There is no test to clear these errors. The error counter is decremented by 1 every 15 minutes. b. This error indicates that the primary signaling channel connection has been lost for more than 90 seconds.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-733 h. These error codes are used to report certain error messages received by the ISDN-PRI Signaling Group for one of its associated B-channels. The aux data field shows for which B-channel (port number) the message was received.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-242.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-242. Error Code Page 10-735 Descriptions of Error Codes 3840-3928 — Continued Description Recommendation 3905 Protocol detail; may offer a clue if customer is having ISDN calls denied with an unexpected intercept tone.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-736 Short Test Sequence Long Test Sequence D/ND1 Primary Signaling Link Hardware Check (#636) X X ND Secondary Signaling Link Hardware Check (#639) X X ND Layer 2 Query Test (#647) X X ND Remote Layer 3 Query Test (#637) X X ND Order of Investigation 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-737 Packet C o n tro l C ir c u it Pack (T N 7 7 8 ) To fa r e n d s w it c h h a r d w a r e UDS1 I n t e r fa c e C ir c u it Pack (T N 4 6 4 *) Packet B us * T N 4 6 4 C o r la te r Figure 10-53. Table 10-243.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-243. Error Code Page 10-738 TEST #636 Primary Signaling Link Hardware Check — Continued Test Result PASS Description/ Recommendation The basic physical connectivity of the primary D-channel is intact and functional. Try this test repeatedly to ensure the link is up and to uncover any transitory problems.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-739 PI CIRCUIT PROCESSOR DS-1 TDM PACK (TN786) INTERFACE CIRCUIT BUS PACK TO FAR-END PROCESSOR (TN765) Figure 10-54.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-244. Error Code Page 10-740 TEST #637 Remote Layer 3 Query Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1006 ABORT This is a NORMAL ABORT.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-244. Error Code Page 10-741 TEST #637 Remote Layer 3 Query — Continued Test Result Description/Recommendation PASS A message was composed and sent to the Far-end switch. The ISDN PRI specification allows up to two minutes for a reply. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-742 Packet C o n tro l C ir c u it Pack (T N 7 7 8 ) P ro c e s s o r (T N 7 8 6 ) To fa r e n d s w itc h h a r d w a r e U D S1 I n t e r fa c e C i r c u it Pack (T N 4 6 4 *) Packet B us * T N 4 6 4 C o r la t e r Figure 10-57. Table 10-245.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-743 Layer 2 Status Test (#647) The Layer 2 Status Test checks the layer 2 status of the ISDN-PRI Signaling Channel (D-channel). This test will fail if there is a hardware failure or a facility problem, or if the primary and secondary ISDN-PRI D-channels are not administered correctly.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-246. Error Code 1 Page 10-744 TEST #647 Layer 2 Status Query Test — Continued Test Result FAIL Description/ Recommendation Layer 2 of the primary signaling channel is down: 1. Examine the results of the Primary Signaling Link Hardware Test (#636) and follow recommendations provided there. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-745 ISDN-TRK (DS1 ISDN Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO ISDN-TRK1 MAJOR2 test port PCSSpp l DS1 ISDN Trunk ISDN-TRK MINOR test port PCSSpp l DS1 ISDN Trunk ISDN-TRK WARNING test port PCSSpp sh DS1 ISDN Trunk 1. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-746 For interfaces using country protocols other than 1, the signaling protocol used for the maintenance of the B-channel is defined by the CCITT ISDN-PRI Specification. There are five possible SERVICE STATES for a B-channel.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-747 SIGNALING ISDN-LNK (PORT 24) VOICE OR DATA ISDN-TRK TDM PI PROCESSOR (TN773) CIRCUIT BUS (PORT 23) DS1/UDS1 INTERFACE CIRCUIT PACK PACK (TN765) VOICE OR DATA ISDN-TRK (PORT 2) VOICE OR DATA ISDN-TRK (PORT 1) PI-LINK Figure 10-58.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-748 Packet Bus Packet C ontrol Circuit Pack (TN778) Processor (TN 786) D-C hannel U D S1 Interface C ircuit Pack (TN 464*) B-C hannels Voice or D ata (Por t 1) ISD N-TRK (B-Channel) Voice or Data (Port 2) ISD N-TRK (B-Channel) Voice or Data (Port 23) ISD N-TRK (B-Channel) Prim ary Signaling Link (Port 24) ISD N-
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) ■ Page 10-749 Out-of-Service/Near-end (OOS/NE) This is the state of the trunk when a hardware failure exists on the link, the NPE Crosstalk Test fails, or when the trunk is busied out by system technician. In this state, the trunk is unusable for incoming or outgoing calls.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-750 be transitioned to maintenance. The far-end has a certain amount of time to respond to the message. The service state will be PMTC until either a response is received or the timer expires. — Call Activity States In addition to the service and pending state, the state of a B-channel also reflects its call activity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-751 Out-ofService Near End Craft release of B-channel or clearing of near-end problem with DS1-BD, PI-BD, PI-LINK or port. Administer B-channel as member of a trunk group. Craft busyout of signaling link busyout link LINK-NO or transient state for demand long test of the trunk.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-247. Page 10-752 ISDN-PRI Trunk Service States (Test #161 Loop Around Test) Service State Alarm* Possible Cause Possible Solution Warning Trunk is demand busied out. Enter release trunk grp#/mbr#. Minor NPE Crosstalk Test (#6) failed. Replace DS1/UDS1 circuit pack. None DS1 or UDS1 circuit pack lost its signal.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-753 Error Log Entries and Test to Clear Values Table 10-248.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-754 When running the Short Test Sequence of tests, pay close attention to the results of the Call State Audit Test (#257). b. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate associated errors (if any). c.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-755 Aux Data values of concern; any others can be ignored. 10 A call in a stable, talking state was cleared unexpectedly by the far-end with an ISDN RESTART message. This state is called the "active" state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-249.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-250. Error Code 1002 Page 10-757 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-Bus errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-250. Error Code Page 10-758 TEST #6 NPE Crosstalk Test — Continued Test Result PASS Description/ Recommendation The port is able to communicate over the TDM Bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-251. Error Code 1020 Page 10-759 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or a more general circuit pack error.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-252. Error Code TEST #36 Audit and Update Test Test Result 1018 Page 10-760 Description/ Recommendation ABORT Internal system error ABORT Maintenance is disabled on this trunk. 1. Enable maintenance by entering ‘‘y’’ in the ‘‘Maintenance Tests?’’ field on page 2 of the change trunk-group form.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-253. Error Code 1018 Page 10-761 TEST #255 Signaling Link State Check Test — Continued Test Result ABORT Description/ Recommendation Maintenance is disable on this trunk. 1. Enable maintenance by entering ‘‘y’’ in the ‘‘Maintenance Tests?’’ field on page 2 of the change trunk-group form.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-762 simply means that the message has been successfully sent. Two minutes are allowed for a reply. If no reply is received within that two minute window, the message is sent out once again. If no response is received in the next two minute window, then the trunk remains in the OOS/FE state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-254. Error Code Page 10-763 TEST #256 Service State Audit Test — Continued Test Result PASS Description/ Recommendation Wait 4 minutes and then check the Error Log for any new errors of type 3073. If there are none, then both sides of the ISDN connection agree on the service state; the negotiation succeeded.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-255. Error Code 1113 Page 10-764 TEST #257 Call State Audit Test — Continued Test Result ABORT Description/ Recommendation The signaling link has failed, so the system cannot send any messages on behalf of this trunk. 1. Check the results of Test #255 (Signaling Link State Check).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-765 There are two methods available to place an outgoing ISDN-PRI test call in G3iV1.1-286 and G3iV2-386. In the first method, the test call connection is established over the TDM Bus of the transmit and receive sides of the ISDN-PRI trunk to a data channel.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-766 the default duration of the test call is 8.6 seconds. Otherwise, if the B-channel is restricted (ZCS) the default duration of the test call is 9.4 seconds. Once the test call completes, the bit error rate is retrieved from the Maintenance/Test Digital Port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-256. Error Code 1004 Page 10-767 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation B channel in use. 1. Determine if a call is active on this DS1 ISDN Trunk via the status trunk 2. When the service state indicates in-service/idle, retry the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-256. Error Code 1118 Page 10-768 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Far-end of ISDN trunk is not administered. 1. Check the administration of the far-end ISDN trunk. 2. Issue the status trunk 3. Try the test again.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-256. Error Code 2067 Page 10-769 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation The call has timed out, perhaps because of a lack of system resources. 1. Follow the recommendations for ABORT code 2035. 2074 ABORT Bit and Block Error query failed. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-256. Error Code 2212 Page 10-770 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Call terminated by unexpected disconnect. 1. Wait 1 minute and then try again. 2213 ABORT The call has timed-out, perhaps because of a lack of system resources. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-256. Error Code Page 10-771 TEST #258 ISDN TEST Call — Continued Test Result PASS Description/ Recommendation The call worked. A test pattern was sent and received properly; the communications path is OK if the synchronous test call command was issued.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures LOG-SVN (Login Security Violation) Page 10-772 LOG-SVN (Login Security Violation) MO Name (in Alarm Log) LOG-SVN 1. Alarm Level MAJOR Initial Command to Run1 enable login Full Name of MO Login Security Violation Where is the AT&T services login ID for which the security violation was detected.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures LOG-SVN (Login Security Violation) Page 10-773 c. These errors/alarms are associated with a number of failed attempts to access the system management/maintenance interface using an AT&T services login ID that meet or exceed the customer administered threshold parameters. The associated alarm is immediately raised as a major alarm. d.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures LOG-SVN (Login Security Violation) Page 10-774 innocuous as the failure of AT&T services automatic login software, to something as insidious as a hacker attempting to gain access to the switch system management interface. The login ID associated with that alarm is displayed in the Alt Name field of the alarm report.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures JNL-PRNT (Journal Printer Link) Page 10-775 JNL-PRNT (Journal Printer Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PMS-PRNT/JNLPRNT MINOR test journal pms-log/wakeup-log Journal Printer Link PMS-PRNT/JNLPRNT WARNING test journal pms-log/wakeup-log Journal Printer Link NOTE: Since the maintenance strategy for bot
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures LGATE-AJ LGATE-AJ See BRI-SET LGATE-BD See BRI-BD LGATE-PT See BRI-PT Page 10-776
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-777 MAINT (EPN Maintenance Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO MAINT MINOR test maintenance sh EPN Maintenance Circuit Pack MAINT MAJOR test maintenance l EPN Maintenance Circuit Pack The EPN Maintenance circuit pack monitors and supports environmenta
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-778 In Figure 10-62, PROCR means a TN790 for a RISC Processor circuit pack, NETCON is the NEtwork Control circuit pack (TN777B) (the Active NETCON circuit pack in a high or critical reliability system), and MB stands for the EPN Maintenance circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-779 Since the EPN Maintenance circuit pack supports environmental maintenance in the EPN, trouble with the EPN Maintenance circuit pack can cause environmental maintenance to falsely detect problems. These environmental MOs include DC-POWER, EMG-XFER, EXT-DEV, and CUST-ALM.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) EPN Maintenance Circuit Pack Error Log Entries — Continued Table 10-258.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-781 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Sanity Handshake Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-782 the Network Control circuit pack for placing messages that eventually get passed along to the Expansion Interface circuit pack in the EPN cabinet and subsequently to the EPN Maintenance circuit pack in the EPN cabinet. Table 10-259.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-260. Error Code Page 10-783 TEST #106 Sanity Handshake Test Test Result Description/Recommendation ABORT Internal system error 1000 ABORT System resources required to run this test are not available. 2000 ABORT Response to cabinet query was not received within the allowable time period.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-260. Error Code Page 10-784 TEST #106 Sanity Handshake Test — Continued Test Result FAIL (cont’d.) Description/Recommendation 2. If the -5 volt unit is good and this test continuously fails, background maintenance automatically escalates to an EPN Maintenance circuit pack Reset (Test #306).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-785 on the terminal while the test is running is lost. Figure 10-63 shows the three serial interfaces on the EPN Maintenance circuit pack and is meant to clarify that only the one dealing with the EPN terminal is being tested.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-261. Error Code Page 10-786 TEST #228 MGR I Channel Local Loop Around Test — Continued Test Result FAIL Description/Recommendation Test failed which means the EPN Manager I (G1) or G3MT terminal is not usable. 1. Run the test three more times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-787 ACTIVE LINK M G EXPANSION INTERFACE R CIRCUIT PACK SERIAL INTERFACES 1 STANDBY LINK MGR 1 SERIAL INTERFACE EPN MAINTENANCE CIRCUIT PACK Figure 10-64. Table 10-262.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-262. Error Code Page 10-788 TEST #229 Serial Channel Local Loop Around Test — Continued Test Result FAIL Description/Recommendation The on-board circuitry associated with the Standby serial link is defective.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-789 processor prior to any register access. There are two parts to the test. Part 1 involves navigating the Sanity Maze to toggle an unused lead. Part 2 attempts to toggle an unused lead without first navigating the Sanity Maze. The Sanity Maze test passes if Part 1 is successful and Part 2 fails. Table 10-263.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-264. Error Code 1000 Page 10-790 TEST #306 EPN Maintenance CP Reset Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1018 ABORT Test disabled via software patch.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-264. Error Code Page 10-791 TEST #306 EPN Maintenance CP Reset Test — Continued Test Result FAIL Description/Recommendation Expansion Interface circuit pack could not reset the EPN Maintenance circuit pack. For duplicated Expansion Links in the EPN: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-264. Error Code 2005 Page 10-792 TEST #306 EPN Maintenance CP Reset Test — Continued Test Result FAIL Description/Recommendation EPN Maintenance Circuit Pack Reset passed, but the EPN Maintenance circuit pack did not respond to subsequent handshake message. Retry this command three more times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-793 NOTE: The status of the link is changed to "down" when the Standby Expansion Interface circuit pack begins initialization tests (for example, after being reseated). The link status is then updated at the conclusion of these tests. Table 10-265.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-265. Error Code Page 10-794 TEST #337 EPN Maintenance Circuit Pack Serial Link Test — Continued Test Result FAIL Description/Recommendation The Serial Link between the current Standby Expansion Interface circuit pack and the EPN Maintenance circuit pack is defective.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-795 MEM-BD (Memory) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO MEM-BD MAJOR test memory l c Memory MEM-BD (a) WARNING test memory sh c Memory MEMORY (b) MAJOR test memory a/b sh c Memory NOTE: For memory problems on systems with a TN790 RISC processor circuit pack, see “PR-MEM.” Notes: a.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-796 Error Log Entries and Test to Clear Values Table 10-266.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-797 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate errors in the order in which they are presented in Table 10-267. By clearing error codes associated with the Read All Memory Test, for example, you may also clear errors generated from other tests in the testing sequence. Table 10-267.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-798 c. This test is run only on the Standby SPE in a High or Critical Reliability system. On other systems or on the Active SPE, the test is run only via a reset system 4 command or a reset system 5 command. Read All Memory Test (#85) This test is a nondestructive test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MEM-BD (Memory) Table 10-269. Error Code 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 Page 10-799 TEST #86 Text Checksum Test Test Result Description/Recommendation ABORT Refer to “STBY-SPE” for a description of these error codes. FAIL The system may or may not continue to operate correctly.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MEM-BD (Memory) Table 10-270. Error Code 1000 Page 10-800 TEST #332 Memory Functional Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Repeat the command at 1-minute intervals a maximum of three times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MEMORY Page 10-801 MEMORY MO Name (in Alarm Log) MEMORY Alarm Level MAJOR Initial Command to Run test memory a/b l c Full Name of MO memory Refer to MEM-BD (Memory Circuit Pack) for circuit pack level errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-BD (MET Line Circuit Pack) Page 10-802 MET-BD (MET Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MET-BD MIN test board PCSS sh MET Line Circuit Pack MET-BD WRN test board PCSS sh MET Line Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-803 MET-LINE (MET Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MET-LINE MINOR test port PCSSpp l MET Line MET-LINE WARNING test port PCSSpp sh MET Line 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-804 MET LINE CIRCUIT PACK (1) PORT MET LINE VOICE TERMINAL PBX (4) PORT MET LINE VOICE TERMINAL MET LINE Figure 10-65. MET Line Interactions A change in the use of the Recall button on the MET set needs to be noted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) ■ Page 10-805 In Service—Once the system receives a message from the voice terminal communicating that it is present, the station is put into the in-service state. The terminal can also be forced into the in-service state if it goes off-hook while it is in the ready-for-service state.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-806 check for a defective voice terminal, and move voice terminal closer to the switch (in terms of feet of wire from the jack to the switch). If problem still exists, replace the circuit pack. Once the problem has been resolved, the alarm is retired due to the passing of time. b.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-807 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Port Diagnostic Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-271. Error Code 1000 Page 10-808 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-271. Error Code 1004 Page 10-809 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension, attendant number, or trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-271. Error Code Any Page 10-810 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation This test can fail due to on-board or off-board problems. Off-board problems of concern include EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-272. Error Code Page 10-811 TEST #35 Port Diagnostic Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem. 1000 ABORT System resources required to run this test are not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-272. Error Code 1004 Page 10-812 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-272. Error Code 2100 Page 10-813 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-814 MET Electronic Power Feed (#56) In this test, the software requests that the EPF be turned on for a given port. An attempt is made to turn on the power unit to the station. If no current is being drawn, this probably indicates that the station is not connected.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-273. Error Code Page 10-815 TEST #56 MET Electronic Power Feed Test — Continued Test Result PASS Description/ Recommendation EAF Test passed. The message to turn on the power to the station was successfully sent to the port. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-816 the test checks the operation of the NPE’s first three conference channels. The NPE is put in the loop around mode and instructed to talk on a selected time slot and to listen to the 1004-Hz tone using the first three conference channels.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-274. Error Code 1003 Page 10-817 TEST #57 MET Circuit and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-274. Error Code 7 Page 10-818 TEST #57 MET Circuit and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The conference circuit test failed. The conference circuit test is performed only if the hybrid test passes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-274. Error Code 57 Page 10-819 TEST #57 MET Circuit and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation Hybrid Circuit Test failed. This could result in noisy or bad connections. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-274. Error Code TEST #57 MET Circuit and Conference Circuit Test — Continued Test Result 0 Page 10-820 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-275. Error Code 2 Page 10-821 TEST #60 MET Line Station Lamp Updates Test — Continued Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-275. TEST #60 MET Line Station Lamp Updates Test — Continued Error Code 0 Page 10-822 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-276. Error Code 1 Page 10-823 TEST #61 MET Line Station Audits Test Test Result Description/ Recommendation ABORT Internal System Error. ABORT The test was aborted due to an internal system error during the switchhook audit. 2 The test was aborted due to an internal system error during the bad scan inquiry.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-276. Error Code 2000 Page 10-824 TEST #61 MET Line Station Audits Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-277. Error Code 3 Page 10-825 TEST #62 MET Line Ringer Update Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Table 10-277. Error Code 0 Page 10-826 TEST #62 MET Line Ringer Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MIS (Management Information System) Page 10-827 MIS (Management Information System) MO Name (in Alarm Log MIS Alarm Level WRN Initial Command to Run release mis Full Name of MO Management Information System The Management Information System (MIS)/Call Management System (CMS) MO is used only for administering MIS translations, such as trunks and stations.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-BD (Modem Pool Circuit Pack) Page 10-828 MODEM-BD (Modem Pool Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MODEM-BD MIN test board PCSS sh Modem Pool Circuit Pack MODEM-BD WRN test board PCSS sh Modem Pool Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-829 MODEM-PT (Modem Pool Port) MO Name (in Alarm Log) MODEM-PT 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-830 connected through the PBX network to the analog line or trunk port containing the analog modem signals. The digital port connects through the PBX network to the digital line or trunk port in the call.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-831 The Combined Modem Pool conversion resource is the second type available. The function served by the Combined Modem Pool is similar to that of the integrated Pooled Modem circuit pack, but the physical implementation is much different. It has the advantage of supporting any speed the external modem can support.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-832 (that is, Tests #9, #13, #17 and #175). Therefore, use the repair procedures outlined in the ANL-LINE, ANL-16-L, ANL-NE-L, and TDMODULE/PDMODULE Maintenance documentation when interpreting the results of the execution of the test modem-pool # command on Combined Modem Pools.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-833 Hardware Error Log Entries and Test to Clear Values Modem Pool Port Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test port PCSSpp sh r 1 18 0 busyout PCSS WARNING OFF release port PCSSpp 130 (a) None WARNING ON test port PCSSpp
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-834 descriptions for those maintenance objects (MOs) should be consulted when repairing Combined Modem Pool arrangements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-278. Error Code 1002 Page 10-835 TEST #96 Modem Pool NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-278. Error Code 6000 Page 10-836 TEST #96 Modem Pool NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources needed to complete the test could not be allocated for the digital section of the Modem Pool conversion resource.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-837 Modem Pool Conference Test (#97) This test is destructive. This test checks most of the switching and gain control functions provided by the NPE circuit in the analog section of the conversion resource.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-279. Error Code 1020 Page 10-838 TEST #97 Modem Pool Conference Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to a previously existing error on the specific port or because of a more general circuit pack error. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-279. Error Code 65515 Page 10-839 TEST #97 Modem Pool Conference Test — Continued Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-840 TN758 Pooled Modem Circuit Pack TS-A Data Channel TS-B Network Control (TN727) Digital Portion Analog Portion TS-C Modem Pool Conversion Resource (One of Two) TS = Time Slot Figure 10-68.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-280. Error Code NONE Page 10-841 TEST #98 Modem Pool Conversion Resource Loop Around Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Wait one-minute and try the test again. 2. If the error occurs again, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-280. Error Code 5003 Page 10-842 TEST #98 Modem Pool Conversion Resource Loop Around Test — Continued Test Result ABORT Description/ Recommendation The test was not able to establish a connection for the digital portion of the Modem Pool Port. 1. Follow the repair procedures for Error Code 5000.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-280. Error Code 5012 Page 10-843 TEST #98 Modem Pool Conversion Resource Loop Around Test — Continued Test Result ABORT Description/ Recommendation The digital portion of the tested Modem Pool Port did not disconnect properly. 1. Follow the repair procedures for Error Code 5000.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-281. Error Code NONE Page 10-844 TEST #99 Modem Pool Audit Test Test Result ABORT Description/ Recommendation The system was not able to allocate all the necessary resources to execute this test. An ABORT simply indicates that the conversion resource was in use when the audit was performed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MMI-BD Page 10-845 MMI-BD MO Name (in Alarm Log) MMI-BD MMI-BD MMI-BD 1. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MMI-BD Page 10-846 Figure 10-69.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-BD Page 10-847 Error Log Entries and Test to Clear Values Table 10-282.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MMI-BD Page 10-848 e. The circuit pack detected an Angel on-board hardware failure.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-BD Page 10-849 Table 10-283.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-BD Page 10-850 Table 10-284. Error Code 1003 TEST #6 TSI Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate a tone detector for the test. The system is oversized for the number of tone detectors present, or some tone detectors are out-of-service. 1. Resolve any “TTR-LEV” errors in the Error Log. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MMI-BD Page 10-851 Table 10-285. Error Code TEST #1108 TSI Looparound Test Test Result ABORT Description/Recommendation Internal system error. This is an abnormal abort. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-BD Page 10-852 To support applications involving multiple MMI circuit packs, the appropriate MMI circuit packs must be synchronized with one another. One such circuit pack is designated as the master sync source, which provides the synchronization signal onto the TDM bus. The other MMI circuit packs in the system listen to this signal.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-BD Page 10-853 Table 10-286. Error Code TEST #1122/1123 MMI Synchronization Status Test — Continued Test Result FAIL Description/Recommendation The MMI circuit pack is out of MMI synchronization. Run the long option of the test board command. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-LEV (Multimedia Interface Resource Level) Page 10-854 MMI-LEV (Multimedia Interface Resource Level) MO Name (in Alarm Log) MMI-LEV Alarm Level MAJOR Initial Command to Run See ‘‘Resolving MMI-LEV Errors/Alarms’’ (below) Full Name of MO MMI-LEV The Multimedia Interface Resource Level MO monitors MMI efficiency by tracking the number of MMI ports that
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-LEV (Multimedia Interface Resource Level) Page 10-855 by failing the Archangel sanity scan test or is removed from service physically by removing the circuit pack from the carrier, no error/alarm is raised against either the MMI-BD or the MMI-PT maintenance objects.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MMI-LEV (Multimedia Interface Resource Level) Page 10-856 2. If a MMI-LEV error/alarm exist and none has been raised against MMI-BD or MMI-PT maintenance objects, an MMI circuit pack may have been removed from service causing the MMI-LEV error/alarm.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-PT Page 10-857 MMI-PT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MMI-PT MAJOR test port PCSSpp l r# Multimedia Interface Port MMI-PT MINOR test port PCSSpp l r# Multimedia Interface Port MMI-PT WARNING test port PCSSpp l r# Multimedia Interface Port 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MMI-PT Page 10-858 Figure 10-70.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-PT Page 10-859 Error Log Entries and Test to Clear Values Table 10-288.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-PT Page 10-860 Run the Long Test Sequence for this MMI resource, and if any of the tests fail, follow the repair procedures for that test. If all tests pass, the cause of the problem might be with the VC pack. See the “VC-DSPPT” repair procedures. g. These errors are not related to VSP-MCU.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-PT Page 10-861 Table 10-289. Error Code 1000 TEST #1111 Resource Looparound Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. The port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-PT Page 10-862 Table 10-289. Error Code 0, 1, 2 TEST #1111 Resource Looparound Test — Continued Test Result FAIL Description/Recommendation This resource cannot guarantee data integrity and is out-of-service. The following error codes indicate failure of a particular media loop: 0 = video 1 = audio 2 = low-speed data 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures MMI-SYNC Page 10-863 MMI-SYNC MO Name (in Alarm Log) MMI-SYNC 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures MMI-SYNC Page 10-864 not allowed for 15 minutes to avoid hyperactive switching. If all the MMIs have alarms, then no switch is made. If the MMI circuit pack that provides synchronization is craft busied out, it will not affect the PN synchronization. The signal is still provided by the busied-out pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-865 M/T-ANL (Maintenance/Test Analog Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO M/T-ANL Minor test port PCSSpp l Maintenance/Test Analog Port M/T-ANL Warning release port PCSSpp Maintenance/Test Analog Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-866 Hardware Error Log Entries and Test to Clear Values M/T-ANL Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 (a) 0 Any Any Any test port PCSSpp 1 (b) 41018 none MINOR ON test port PCSSpp l r 3 18 0 busyout port PCSSpp WARNING OFF rel
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-867 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-291. Error Code 1000 Page 10-868 TEST #9 NPE Cross Talk Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid ATMS trunk test call. 1. Retry the command at 1 minute intervals a maximum of 3 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-291. Error Code 2000 Page 10-869 TEST #9 NPE Cross Talk Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1 minute intervals a maximum of 3 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-292. Error Code Page 10-870 TEST #13 Analog Port Digital Loop Around Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1 minute intervals a maximum of 3 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-292. Error Code 1004 Page 10-871 TEST #13 Analog Port Digital Loop Around Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid ATMS Test Call. 1. Retry the command at 1 minute intervals a maximum of 3 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-872 Clear Error Counters (#270) The ports on the Maintenance/Test circuit pack continually run self-tests, whenever the port is idle.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-294. Error Code 1 Page 10-873 TEST #566 Hook State Inquiry Test Result ABORT Description/ Recommendation Switch hook audit timed out. No response was received from the circuit pack for information about the switch hook state. 1. Retry the command at 1 minute intervals a maximum of 3 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-295. Error Code Page 10-874 TEST #963 Analog Port Sanity Test Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-BD (Maintenance/Test Circuit Pack) Page 10-875 M/T-BD (Maintenance/Test Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO M/T-BD MIN test board PCSS l Maintenance Test Circuit Pack M/T-BD WRN release board PCSS Maintenance/Test Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-876 M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO M/T-DIG Minor test port PCSSpp l Maintenance/Test Digital Port M/T-DIG Warning release port PCSSpp Maintenance/Test Digital Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-877 PI CIRCUIT PACK SPE (TN765) D-CHANNEL TDM BUS DIGITAL DS-1 PORT INTERFACE CIRCUIT MAINT/TEST PACK CIRCUIT PACK (TN767) TN771B/C ISDN-PRI B-CHANNEL FACILITY FAR END Figure 10-72.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-879 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-296. Error Code 1000 Page 10-880 TEST #9 NPE Cross Talk Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid ISDN-PRI test call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-296. Error Code 1004 Page 10-881 TEST #9 NPE Cross Talk Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a valid ISDN-PRI test call. Use the list isdn-testcall command to determine which call is using the port (from the M/T Port column).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-882 Only one value (Pass, Fail, or Abort) is generated as a result of the two tests. If either fails or aborts, the sequence is stopped. Table 10-297. Error Code TEST #13 Digital Port Loop Around Test Test Result ABORT Description/ Recommendation Internal System Error. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-297. Error Code 1003 Page 10-883 TEST #13 Digital Port Loop Around Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-297. Error Code 7 Page 10-884 TEST #13 Digital Port Loop Around Test — Continued Test Result FAIL Description/ Recommendation Conference test failed on the primary information channel. In most cases, the user may not notice a disruption in service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-298. Error Code Page 10-885 TEST #270 Clear Error Counters Test Result Description/ Recommendation Any ABORT This test should never abort. Any FAIL This test should never fail. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-299. Error Code 1000 Page 10-886 TEST #161 Loop Around Test Test Result ABORT Description/ Recommendation One of the Maintenance/Test Digital Ports is busy with background maintenance. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-299. Error Code 1138 Page 10-887 TEST #161 Loop Around Test — Continued Test Result ABORT Description/ Recommendation This test does not run on Port 3 of the Maintenance/Test circuit pack. This test runs only on Port 2. Look at the results of the Digital Port Sanity Test for Port 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-300. Error Code 1 Page 10-888 TEST #161 Loop Around Test Test Result ABORT Description/ Recommendation Switch hook audit timed out. No response was received from the circuit pack for information about the switch hook state. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Page 10-889 M/T-PKT (Maintenance/Test Packet Bus Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO M/T-PKT Minor test port PCSSpp l Maintenance/Test Packet Bus Port M/T-PKT Warning release port PCSSpp Maintenance/Test Packet Bus Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Page 10-890 Hardware Error Log Entries and Test to Clear Values M/T-PKT Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test port PCSSpp 1 (a) 41018 none MINOR ON test port PCSSpp l r 3 18 (b) 0 busyout port PCSSpp WARNING OFF
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) ■ Page 10-891 Enter the release board PCSS command. 2. Wait 15 minutes. 3. If the error recurs, replace the Maintenance/Test circuit pack. When this alarm is active, the yellow LED is in one of three states: ■ If there is no activity on the Maintenance/Test circuit pack, the yellow LED is off.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Order of Investigation Page 10-892 Short Test Sequence Long Test Sequence D/ND1 X X ND X ND Packet Bus Port Health Inquiry Test (#567) Clear Error Counters (#270) 1. D = Destructive; ND = Nondestructive Clear Error Counters (#270) This test is not an actual test in the strict sense of the word.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Page 10-893 Packet Bus Port Health Inquiry Test (#567) This test verifies that the Packet Bus fault detection maintenance function of the Maintenance/Test Packet Bus Port is functioning properly. This is done by having the Maintenance/Test Packet Bus Port perform a self-test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-894 OPS-LINE (DS1 OPS Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO OPS-LINE MINOR test station l DS1OPS Line OPS-LINE WARNING test station DS1OPS Line An analog Off-Premises Station (OPS) can be connected to the system through a DS1 link.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-895 Hardware Error Log Entries and Test to Clear Values DS1 OPS Maintenance Error Log Entries Error Type Aux Data Associated Test 01 0 Any 15 (a) Any Audit and Update Test (#36) 18 (b) 0 Alarm Level On/Off Board Test to Clear Value Any Any test station sh r 1 busyout station WARNING OFF release
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-896 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the NPE Crosstalk Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-303. Error Code 1001 Page 10-897 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-303. Error Code 2000 Page 10-898 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-899 Conference Circuit Test (#7) One or more NPEs reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-304. Error Code 1003 Page 10-900 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-304. Error Code 2000 Page 10-901 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test was aborted because response to the test was not received within the allowable time period. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-304. Error Code Page 10-902 TEST #7 Conference Circuit Test — Continued Test Result FAIL (con’t.) Description/ Recommendation 6. Replace the circuit pack. NOTE: If the conference circuit test fails for all ports on a circuit pack, a -5 volt power problem is indicated.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-903 parameters, and signaling bits enabled. The port audit operation verifies the consistency of the current state of the trunk as kept in the DS1 Interface circuit pack and in the switch software. Table 10-305. Error Code TEST #36 Audit and Update Test Test Result ABORT Description/ Recommendation Internal System Error. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-305. Error Code 2100 Page 10-904 TEST #36 Audit and Update Test — Continued Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-306. Error Code Page 10-905 TEST #312 DS1OPS Switchhook Inquiry Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-306. Error Code 2000 Page 10-906 TEST #312 DS1OPS Switchhook Inquiry Test — Continued Test Result ABORT Description/ Recommendation The test was aborted because response to the test was not received within the allowable time period. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-907 PDMODULE, TDMODULE (Data Module) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO PDMODULE2,3 MINOR test port PCSSpp l Processor Data Module PDMODULE WARNING test port PCSSpp sh Processor Data Module MINOR test port PCSSpp l Trunk Data Module WARNING test port PCSSpp sh T
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-908 "DEFINITY" COMMUNICATIONS SYSTEM LOOP TDM (DIGITAL LINK BUS INFORMATION AND MODULAR PROCESSOR DATA MODULE SIGNALING CHANNELS) TERMINAL DIGITAL LINE CIRCUIT MPDM PACK MODULAR TRUNK DATA MODULE DIGITAL LINE CIRCUIT MTDM HOST COMPUTER PACK Figure 10-74.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-909 those services are covered by tests other than those described here. (See PI-LINK, PMS-PRNT/JNL-PRNT, and PMS-LINK Maintenance documentation.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-910 Hardware Error Log Entries and Test to Clear Values PDMODULE and TDMODULE Error Log Entries Error Type Aux Data Alarm Level On/Off Board 01 0 Any Any Any 1 (a) 40987 None WARNING OFF 1 (b) 1 to 20 None WARNING OFF 15 (c) Any None 18 (d) 0 busyout port PCSSpp WARNING OFF release port PCSS
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-911 data module, or reduce the cabling distance between the data module and the PBX (5000 feet for 24-gauge wire and 4000 feet for 26-gauge wire; see Note). If the problem still exists, replace the circuit pack. Once the problem has been resolved, the alarm is retired automatically within 60 minutes.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-912 24-gauge wire and 4000 feet for 26-gauge wire; see Note). If the problem still exists, it may be due to the fact that the PTC is in the "tripped" position due to a short on the power line.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-913 (assuming the associated circuit pack is plugged in and that the data module is connected to the associated port), or when a data module is first connected to an administered port. No system technician action is necessary. j. This warning off-board alarm occurs only for G3iV1.1-286 or G3iV2-386.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-914 tested after the primary data module. If either test fails, both data modules are taken out of service This test usually runs only during the Long Test Sequence and takes about 20 to 30 seconds to complete. Table 10-307.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-307. Error Code 1002 Page 10-915 TEST #9 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-307. Error Code Page 10-916 TEST #9 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 1020 ABORT Test disabled via background testing. Use status data-module command to determine when the data module is available for testing.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-917 Information and Control Channel Local Loop Test (#13) This is a set of four tests that check the operation of the information and control channels used between the SPE and the Digital Line port circuit. NOTE: This is an Internal Loop Around test only and does not check building wiring.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-308. Error Code 1000 Page 10-918 TEST #13 Information and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation System resources required to run test are not available. Port may be busy with a valid call. Use display port PCSSpp command to determine the data module extension.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-308. Error Code 2000 Page 10-919 TEST #13 Information and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-308. Page 10-920 TEST #13 Information and Control Channel Local Loop Test — Continued Error Code Test Result Description/ Recommendation 7 FAIL Conference test failed on the primary information channel. In some cases, user may not notice disruption in service.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-309. Error Code 1 Page 10-921 ■ EPF inquiry — The status of the EPF is sent uplink. EPF is not used for data modules. ■ ID Request — A request is made to the data module for its status. The data module sends its configuration information and health information back.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-309. Error Code 5 Page 10-922 TEST #17 Data Module Audits Test — Continued Test Result ABORT Description/ Recommendation Ringer update aborted (data module not in the in-service state). 1. Verify that the data module is powered (power LED on). 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-923 "DEFINITY" COMMUNICATIONS SYSTEM TDM BUS NETCON CIRCUIT PACK DATA MODULE (MPDM OR MTDM) DIGITAL LINE DATA CIRCUIT EQUIPMENT PACK Figure 10-75. Internal Loop Around Test A signaling message is sent through the digital port circuit pack to the data module under test to request it to enter loop around mode.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-310. Error Code 1000 Page 10-924 TEST #175 Data Module Internal Loop Around Test Test Result ABORT Description/ Recommendation Could not get translation information for port. 1. Verify that port circuit is administered. 2. Wait one minute and attempt the test again. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-310. Error Code 2500 Page 10-925 TEST #175 Data Module Internal Loop Around Test — Continued Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to fail, escalate the problem. 3004 ABORT 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-310. Error Code 1074 Page 10-926 TEST #175 Data Module Internal Loop Around Test — Continued Test Result FAIL Description/ Recommendation Internal System Error. 1. Make sure that the data equipment connected to the data module is powered. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-927 PE-BCHL (PRI Endpoint Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PE-BCHL1 MINOR test port PCSSpp l PRI Endpoint Port PE-BCHL WARNING test port PCSSpp sh PRI Endpoint Port 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-928 DEFINITY ISDN signaling set (for example, AT&T, CCITT, ECMA) may be used for a line-side ISDNPRI facility. Multiple PRI Endpoints on a one line-side facility are separate and distinct within the facility.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-929 Other alarms can be diagnosed by using the short and/or long test sequences. Note that a PRI Endpoint Port B-channel can be placed into a Far-End Service State either by direct action of the far-end terminal adapter or by inaction of the far-end terminal adapter.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-930 Service States ■ In-Service (INS) The B-channel is in its normal operating state. ■ Out-of-Service/Far-end (OOS/FE) A B-channel is initialized to this state when administered. The switch sends messages to the far-end terminal adapter to negotiate the B-channel into service.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) ■ Page 10-931 Pending States (PEND) If the near-end is expecting a timed response from the far-end for a request to change the service state of a port, the state of the port reflects a Pending state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-932 PRI Endpoint Port Service States The following table summarizes each of the different PRI Endpoint Port service states that can result when the status pri-endpoint command is issued. From the results of the status command, match the service state to the corresponding column.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-311. PRI Endpoint Port Service States — Continued Check UDS1-BD. Far-end problems? Service Message sent, waiting for reply from far-end terminal adapter (2 minutes). Processor Interface Link busied out by system technician? Check link status. [MIPS only].
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-311.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-935 Error Log Entries and Test to Clear Values Table 10-312.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-936 b. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate the associated errors (if any). c. The PRI Endpoint Port has been busied out by a busyout pri-endpoint command or by a busyout port command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-937 l. This error type appears when the switch receives an ISDN RESTART message for an ISDN port that is not idle. Usually, calls are not cleared via the RESTART message. Therefore, this error type may be associated with a dropped call report from a user.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-313.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-314. Error Code 1002 Page 10-939 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM Bus errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-314. Error Code TEST #6 NPE Crosstalk Test — Continued Test Result Any Page 10-940 FAIL Description/Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. The PE-BCHL is moved to the out-of-service/near-end state. 1. Replace the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-315. Error Code Page 10-941 TEST #7 Conference Circuit Test — Continued Test Result Description/Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-316. Error Code Page 10-942 TEST #36 Audit and Update Test — Continued Test Result PASS Description/Recommendation The port translation has been updated successfully. The current port states kept in the UDS1 interface circuit pack and in the switch software are consistent.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-317. Error Code 4 Page 10-943 TEST #255 Signaling Link State Check Test — Continued Test Result FAIL Description/Recommendation There is a problem with the Signaling Channel and/or with the Processor Interface Link. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-318. Error Code 1113 Page 10-944 TEST #256 Service State Audit Test Test Result ABORT Description/Recommendation The signaling link has failed. As a result, the system cannot send any messages on behalf of this port. 1. Check the results of Test #255 (Signaling Link State Check).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-945 about the ISDN state of the call. It can be helpful when trying to clear a hung call. If the internal call state data on the near-end switch is different than that of the far-end terminal adapter, the call is torn down.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-946 PI-BD (Processor Interface Circuit Pack) MO Name (in Alarm Log) PI-BD Alarm Level MINOR PI-BD Initial Command to Run1 Full Name of MO test interface PCS sh Processor Interface Circuit Pack test interface PCS sh Processor Interface Circuit Pack WARNING 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-947 short time. If the firmware checksum fails during scheduled maintenance, then the circuit pack can be downloaded again at this time instead of during the SPE interchange.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Table 10-320.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-949 If this is a Duplicated Option system, verify that there is an equal number of Processor Interface circuit packs in each SPE complex. If there is not an equal number of Processor Interface circuit packs, this condition could cause alarms on the STBY-SPE, DUPINT, SHDW-CIR, as well as the PI-BD. b.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-950 The system tries to restore the circuit pack within 15 minutes. If the error recurs after 15 minutes, replace the circuit pack. (Refer to the "Handling Control Circuit Packs" section in Chapter 5, ‘‘Routine Maintenance Procedures’’.) k.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-951 NPE Audit Test (#50) Refer to the repair procedure described in the XXX-BD (Common Port Circuit Pack) Maintenance documentation as NPE Audit Test (#50). Standby Processor Interface Circuit Pack Test (#423) This test is run only in a High or Critical Reliability system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Table 10-321. Error Code 1 Page 10-952 TEST #423 Standby PI Board Test — Continued Test Result FAIL Description/Recommendation Could not reset the Processor Interface circuit pack. 1. Wait 1 minute, and retry the command. 2. If this test continues to fail, replace TN765 Processor Interface (PI) circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-953 PI-LINK (Processor Interface Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PI-LINK MINOR test link lnk-no l Processor Interface Link PI-LINK WARNING test link lnk-no l Processor Interface Link NOTE: Reference lnk-no using the display communication-interface links com
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-954 NOTE: When an ISDN-PRI link is busied out via a system technician command, the associated B-channels (ISDN-TRK) are moved to the maintenance and/or far-end state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-955 Figure 10-78 shows the Processor Interface Communications Link (PI-LINK) Interactions. TO EIA PORT X.25 X.25 LINK LINK MEM. BUS PROCESSOR TN773 PI CIRCUIT PACK TN765 X.25/ ISDN LINK DIGITAL LINE CIRCUIT PACK TN754 OR TN754B TN767 OR TN722 DS-1 PORT TDM BUS Figure 10-78.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-322.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-957 b. The TN765 Processor Interface circuit pack detected an error on a specific link via background maintenance. If the link is down, busyout and then release the link. If this fails, check all connections. If the error reappears consistently, see "Link Recovery" section. c.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-958 . 1, 2 System error. 7 System error. If this error is occurring on all administered links with the same Aux Data and all links are alarmed, then execute the reset interface command to restore all the links. 12 One of the two Loop Around Tests failed (#182 or #183). See the "Link Recovery" section.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-959 32779 32782 32801 Administration problem; check that the Processor Interface data module extension exists via the status data-module command. Verify that the destination extension exists and that the correct routing pattern is used.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-960 h. Excessive I-frame retransmission. Could indicate a noisy link. Recover as in previous note. Aux values indicate the retransmission rate per minute. See the "Link Recovery" section. i. If the Aux Data value is 9, then the destination circuit pack (DIG-BD or DS1-BD) is not inserted.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-961 Aux values of concern; any others can be ignored. 433 OCM application did not start correctly. Reboot the OCM adjunct. 435 Application level process could not connect to session layer process. n. Excessive (over threshold) HDLC transmit or receive error rates were reported.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-962 5. If link was never brought up: a. Using DEFINITY Communications System, Generic 1 and System 75 Administration and Measurement Reports, 555-200-500 and DEFINITY Enterprise Communications Server Release 5.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-963 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-323. Error Code 1 Page 10-964 TEST #182 Processor Interface Loop Around Test Test Result ABORT Description/Recommendation Link was not busied out via system technician. 1. Busyout the link via the busyout link lnk-no command. 2. Retry the test command. 2 4 9 ABORT 16 80 84 85 93 94 102 ABORT 12 FAIL 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-965 TDM Loop Around Test (#183) This test is destructive. This test requires that you enter the busyout link lnk-no command before running the test. This means that the DCS, AUDIX, or ISDN link, for example, are torn down.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-324. Error Code Page 10-966 TEST #183 TDM Loop Around Test — Continued Test Result Description/Recommendation 16 80 84 85 93 94 102 ABORT Internal system error 1005 ABORT The test is not applicable if the EIA port is being used as part of the link. 12 FAIL PI-BD reported that Loop Around Test failed. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-325. Error Code 13 Page 10-967 TEST #233 Link Quality Test — Continued Test Result ABORT Description/Recommendation The TN765 circuit pack has not been reset yet or is currently being reset. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-968 ISDN Hardware Check Test (#234) This test checks the status of the ISDN hardware which is the DS1 Interface circuit pack and cabling. Status of the DS1 port is kept by the system. The state of the port can be in-service or out-of-service. This state is updated by DS1 Interface circuit pack maintenance.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Page 10-969 PI-PT (Processor Interface Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO PI-PT MAJOR test interface PCS sh Processor Interface Port PI-PT WARNING release data-module Processor Interface Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Table 10-327. Error Type Processor Interface Port PI-PT Error Log Entries — Continued Aux Data 130 (b) 257 (a) Page 10-970 Associated Test Alarm Level On/Off Board Test to Clear Value None Any None MAJOR ON test link lnk-no l Continued on next page 1. Run the Short Test Sequence first.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Table 10-328.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Page 10-972 Standby Processor Interface Port Test (#404) This test is the same as Test #182 in the Processor Interface Link (PI-LINK) Maintenance documentation. However, this test only runs on the Standby Processor Interface circuit pack. It is an on-board loop around test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Table 10-330. Error Code Page 10-973 TEST #404 Standby Processor Interface Port Test — Continued Test Result Description/Recommendation 1029 1030 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2051 ABORT Refer to the STBY-SPE Maintenance documentation for a description of these error codes.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-974 PI-SCI (System Communication Interface) MO Name (in Alarm Log) 2 PI-SCI 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-975 Error Log Entries and Test to Clear Values Table 10-331.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-976 Notes: a. An error occurred during a hot start processor element interchange that caused the associated Processor Interface links (BX.25 and/or ISDN-PRI) to go down temporarily. If these errors reoccur and there are no other errors against PI-BD or PI-SCI, resolve the other alarm first.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-977 3. Follow the Chapter 5, ‘‘Routine Maintenance Procedures’’ Software Upgrade procedure to load the system software from the Memory Card with the correct software release number.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-978 i. Error while communicating with TN765 Processor Interface circuit pack. See Note (b) for recovery. System software problem internal to the process that monitors Processor Interface link activity. Escalate the problem if error causes the Processor Interface to be reset (loss of service is noticed). j.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-979 . Order of Investigation Short Test Sequence SCI Start Test (#176) Long Test Sequence D/ND1 X D SCI Self Test (#231) X X ND Control Channel Loop Test (#52) (a) X X ND X ND NPE Audit Test (#50) (a) 1. D = Destructive; ND = Nondestructive a.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Table 10-332. Page 10-980 TEST #176 SCI Start Test — Continued Error Code Test Result 1 FAIL Description/ Recommendation Could not reset the Processor Interface circuit pack. 1. Wait one minute, and retry the command. 2. If test continues to fail, replace TN765 Processor Interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-981 TN765 Processor Interface circuit pack. Refer to Chapter 6, ‘‘Reliability Systems: A Maintenance Aid’’ for instructions on how to replace an SPE complex circuit pack. Table 10-333. Error Code 11 TEST #231 SCI Self Test Test Result ABORT Description/ Recommendation Internal system error 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-982 PKT-BUS (Packet Bus) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO PKT-BUS MAJOR test pkt P l r 2 Packet Bus PKT-BUS MINOR test pkt P l Packet Bus PKT-BUS WARNING test pkt P l Packet Bus 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-983 ASAI-ADJ). These interactions are discussed in the "Circuit Packs That Use the Packet Bus" section of Chapter 9, ‘‘Packet Bus Fault Isolation and Correction’’. The following list summarizes some of the important points to consider when working with the Packet Bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-984 A Packet Bus failure in the Processor Port Network (PPN) causes Packet traffic (ISDN-BRI, ASAI) in the Expansion Port Networks (EPNs) to fail, even though there is no Packet Bus failure in the EPN. This is true because all Packet traffic requires communication with the Packet Control (PKT-CTRL) circuit pack in the PPN.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-985 Notes: a. Within the last minute, packet circuit packs have reported errors that indicate a possible Packet Bus failure. The Aux Data value is 1 or 2, indicating that only one or more than one Packet circuit pack (respectively) have reported a possible Packet Bus failure. b.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-986 The Aux Data values that indicate these sources are identified in the following table: Aux Data 1/1001 Packet Circuit Pack X X X 4/1004 5/1005 X X 6/1006 7/1007 Packet Control X 2/1002 3/1003 Maint/Test Circuit Pack X X X X X X If the Aux Data value is in the range 1000-1007, then Packet circuit pack, port, a
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-987 ■ The Packet Bus port has been busied out (indicated by an Error Type 18), and a Warning alarm is active in the same port network. Release the port by entering the release port PCSS04 command. ■ The Packet Bus port has failed. Resolve any alarms.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-335. Page 10-988 Test #571 Packet Control Bus Loop Around Test Error Code Test Result 1022 ABORT Description/ Recommendation No Packet Control circuit pack exists in this port network. 1. This test gives information only for the PPN. Ignore results from this test whenever it is run in other port networks.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-335. Page 10-989 Test #571 Packet Control Bus Loop Around Test — Continued Error Code Test Result 2100 ABORT Maintenance could not allocate all of the necessary system resources to perform this test. 2500 ABORT An internal operation failed; the test could not be completed. Description/ Recommendation 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-336. Error Code 1142 Page 10-990 TEST #572 Maintenance/Test Circuit Pack Query Test — Continued Test Result ABORT Description/ Recommendation No Maintenance/Test circuit pack Packet Bus port is in service in this port network. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-336. Error Code Page 10-991 TEST #572 Maintenance/Test Circuit Pack Query Test — Continued Test Result Description/ Recommendation 2xxx The Maintenance/Test Packet Bus port is unable to correct all of the Packet Bus faults it has detected. x0xx None of the Packet Bus faults are open faults.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-337. Page 10-992 Test #573 Packet Circuit Pack Audit Test — Continued Error Code Test Result 2 FAIL Description/ Recommendation More than one Packet circuit pack has reported Packet Bus-related in-line errors within that last minute. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-993 PKT-CTRL (Packet Control Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run C1 Full Name of MO PKT-CTRL MAJOR reset packet-control PKT-CTRL MINOR test packet-control C2 Packet Control Circuit Pack PKT-CTRL WARNING release packet-control C Packet Control Circuit Pack 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-994 Packet Bus Endpoint 1 Packet Packet Circuit Control Pack Endpoint N Figure 10-79. Hardware Configuration The Packet Control circuit pack is not administered in the normal manner; there is no add or remove command associated with it.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-995 circuit pack and various link-related information. The service state "out" indicates that service is not being provided and users are being disrupted. Maintenance takes the Packet Control circuit pack out-of-service due to certain faults, or as a result of the busyout packet-control C command being run.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-996 c. This error indicates that a loss of communication was detected between the SPE software and the Packet Control circuit pack. No alarm is raised.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-997 k. If the specified Packet Control circuit pack is in the active SPE, it must first be busied-out via the busyout packet-control C command. After testing has been completed, the Packet Control circuit pack should be released from the busyout state via the release packet-control C command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-341. Error Code Page 10-998 TEST #583 Packet Control Error Counter Read/Clear Test Test Result Description/ Recommendation 1029 2011 2012 2013 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-341. Error Code TEST #583 Packet Control Error Counter Read/Clear Test — Continued Test Result 1 Page 10-999 FAIL Description/ Recommendation Software was unable to read and clear the Packet Control circuit pack error counters. 1. Retry the command. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-342. Error Code 1141 Page 10-1000 TEST #584 Packet Control Parity Circuitry Test — Continued Test Result ABORT Description/ Recommendation The Packet Control circuit pack is not operational. NOTE: A busied-out Packet Control circuit pack can still be operational. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-1001 Packet Control Loop Around Test (#585) This test checks whether the Packet Control circuit pack can send and receive data correctly. The test performs the following major functions: 1. Establishes an LAPD link from the Packet Control circuit pack to itself. (See Figure 10-80.) 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-343. Error Code Page 10-1002 TEST #585 Packet Control Loop Around Test Test Result Description/ Recommendation 1029 2011 2012 2013 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-343.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-344. Error Code Page 10-1004 TEST #586 Packet Control Reset Test Test Result Description/ Recommendation 1029 2011 2012 2013 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-344. Error Code 5 Page 10-1005 TEST #586 Packet Control Reset Test — Continued Test Result FAIL Description/ Recommendation The SPE could not communicate with the Packet Control circuit pack. This indicates that either the Packet Control circuit pack is not installed or that it has failed. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-344. Error Code 1150 1188 1189 1190 Page 10-1006 TEST #586 Packet Control Reset Test — Continued Test Result FAIL Description/ Recommendation The Packet Control circuit pack was not successfully downloaded, and the Packet Control circuit pack currently does not contain valid downloadable firmware.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-344. Error Code 2102 Page 10-1007 TEST #586 Packet Control Reset Test — Continued Test Result FAIL Description/ Recommendation As the Packet Control circuit pack firmware was being downloaded from system tape, a block of data could not be read from the tape.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1008 PMS-LINK (Property Management System Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PMS-LINK MINOR test pms l PMS Link PMS-LINK WARNING test pms PMS Link Property Management System (PMS) is a stand-alone computer system that a hotel/motel-type and a hospital-
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1009 Procedures for Restoring the PMS Link 1. Determine the status of the PMS Link. Enter status pms command and make sure that the PMS Link is not busied out for maintenance. If the link is "down," then continue with the next step. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1010 Hardware Error Log Entries and Test to Clear Values PMS Link Maintenance Error Log Entries Associated Test Alarm Level On/Off Board Error Type Aux Data Test to Clear Value 01 0 Any Any Any test pms sh r 1 18 (a) 0 busyout pms-link WARNING OFF release pms-link 257 (b) 0-6, 99, 255 Lin
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1011 the link, or an Error Type of 255 for the internal system error generated upon initialization or power-up. Refer to the ‘‘Procedures for Restoring the PMS Link’’ section for resolution. c.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1012 call the vendor of the PMS to check out the PMS device. Once the PMS Link is successfully established, this error disappears from the Hardware Error Log (see Note). NOTE: The PMS should be checked for adherence to message rate defined in the PMS/PBX protocol specifications.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1013 l. Error Type 2817: Aux values of concern: 10x The PMS violated the application protocol. The first message after a request to initiate a database exchange was not the start of a database exchange. The message is processed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1014 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1015 Link Retry Test (#215) This test sends a message to the PMS software process to make a data call to the extension where the PMS device connects. If the PMS Link is already up, then this test passes without making any data call. Table 10-346.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1016 PMS-PRNT/JNL-PRNT (PMS Printer Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PMS-PRNT/JNLPRNT MINOR test journal pms-log/wakeup-log l PMS Printer/ Journal Printer PMS-PRNT/JNLPRNT WARNING test journal pms-log/wakeup-log PMS Printer/ Journal Printer NOTE: PMS-PRNT
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1017 Procedures for Restoring the PMS Printer Link 1. Determine the status of the PMS Printer Link. Enter status journal-printer wakeup-log|pms-log command and make sure that the journal printer link is not busied out for maintenance. If the link is down, then continue to the next step. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1018 Error Log Entries and Test to Clear Values Table 10-347.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1019 data module, and the printer device. Enter status data and verify that the data extension of the printer device is in the in-service/idle state. If the data extension is not available, then refer to the ‘‘Procedures for Restoring the PMS Printer Link’’ section for resolution. d.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Table 10-348. Error Code TEST #213 Link Tear Down Test — Continued Test Result 1010 Page 10-1020 ABORT Description/ Recommendation The link has been busied out to out-of-service. 1. Enter release journal wakeup-log|pms-log command to release the link from busyout state. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Table 10-349. Error Code Page 10-1021 TEST #215 Link Retry Test — Continued Test Result FAIL Description/ Recommendation The link CANNOT be established. 1. Refer to the ‘‘Procedures for Restoring the PMS Printer Link’’ section for instructions. PASS The link is up.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1022 POWER (Battery & Battery Charger) for AC-Powered Systems MO Name (in Alarm Log) POWER 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1023 In a multicarrier cabinet system, the POWER (Battery & Battery Charger) MO represents the battery charger and the battery which are located in the lower left corner of the cabinet.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1024 5. Check the battery dates and replace the batteries if they are more than four years old or if a POWER alarm is present. NOTE: If any defective batteries are found, replace all of them. Batteries are ordered in sets of three and should be replaced as such. 6.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1025 generated from other tests in the testing sequence. During this test, the status LED on the battery charger is lit and extinguished if the status of the battery charger is reported as normal. This event is a result of checking that the battery charger is connected.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1026 Battery & Battery Charger Query Test (#5) This test queries the Maintenance/Tape Processor in a multicarrier cabinet PPN system without High or Critical Reliability, the Duplication Interface circuit pack in a PPN for a High or Critical Reliability system, or the EPN Maintenance circuit pa
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-350. Error Code 2029 Page 10-1027 TEST #5 Battery & Battery Charger Query Test — Continued Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-350. Error Code 4 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL (cont’d.) 6 Page 10-1028 FAIL Description/ Recommendation 3. If the batteries were replaced, it can take up to 24 hours for the new batteries to be charged (new batteries are shipped uncharged).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-350. Error Code 8 Page 10-1029 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL Description/ Recommendation NOTE: For a Global AC MCC (J58890CH) use the procedures outlined in step 3. There is a reserve power fault.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-350. Error Code Page 10-1030 TEST #5 Battery & Battery Charger Query Test — Continued Test Result Description/ Recommendation e.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Page 10-1031 POWER (Battery & Battery Charger for DC-Powered Systems MO Name (in Alarm Log) POWER 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Table 10-351. Page 10-1032 Power Error Log Entries — Continued Error Type Aux Data 769 Any Battery & Battery Charger Query Test (#5) (Error Code 2) 3840 (a) 1005 or 1028 Assoc.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Page 10-1033 Notes: a. Refer to “AC-POWER” (AC Power) for a description of this test. b. Refer to “EMG-XFER” (Emergency Transfer) for a description of this test. c. Refer to “CABINET” (Cabinet Sensors) for a description of this test. d. Refer to “EXT-DEV” (External Alarm) for a description of this test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Table 10-352. Error Code any Page 10-1034 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL Description/ Recommendation The Duplication Interface circuit pack in a PPN for a high or critical reliability system is incorrectly reporting a problem with power.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1035 PR-MAINT (Maintenance Processor [TN790 RISC Systems]) MO Name (in Alarm Log) MIN1 PR-MAINT 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-353.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Order of Investigation Short Test Sequence Processor Cache Test (#895)(a) Page 10-1037 Long Test Sequence D/ND1 X ND Processor Cache Audit (#896)(a) X X ND Processor Bus Time-out Exception Test (#82)(a) X X ND Processor BOOTPROM Checksum Test (#80)(a) X X ND Processor Write Buffer Test
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1038 MTP Reset Test (#101) This test is destructive. The test resets the Maintenance Processor. The destructive nature of this test causes the following: Table 10-354.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-354. Error Code Page 10-1039 TEST #101 MTP Reset Test — Continued Test Result PASS Description/ Recommendation The Maintenance Processor was reset, and it passed initialization correctly. The other MTP tests should be examined to verify that the MTP is functioning correctly. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-355. Page 10-1040 TEST #102 MTP Outpulse Relay Test — Continued Error Code Test Result 1000 ABORT Description/ Recommendation System software resources required for this test are not available. 1. Retry at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-355. Error Code Page 10-1041 TEST #102 MTP Outpulse Relay Test — Continued Test Result PASS Description/ Recommendation MTP detected a loop current on the remote access port. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-356. Error Code 1018 Page 10-1042 TEST #103 MTP Analog Loop Around Test — Continued Test Result ABORT Description/ Recommendation The test has been disabled via administration. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-356. Error Code Page 10-1043 TEST #103 MTP Analog Loop Around Test — Continued Test Result FAIL Description/ Recommendation MTP reported test failure. The system is not able to reliably contact INADS with alarm data. However, the system continues to provide good service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1044 Aux Data. This error entry indicates that the MTP DPR Test failed and that the Processor circuit pack should be replaced. NOTE: If the test is being run from a terminal other than the PPN SAT (for example, EPN SAT, remote access, etc.), the test results are displayed on the screen.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1045 MTP Sanity Handshake Test (#106) This test is a nondestructive test. The MTP Sanity Handshake Test is simply a query from a maintenance process to the MTP. The MTP must reply for the test to pass. Table 10-358.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-359. Error Code 100 Page 10-1046 TEST #228 MTP SAT Loop Around Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command. 1000 ABORT System software resources required for this test are not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-360. Error Code 100 Page 10-1047 TEST #229 MTP Auxiliary Loop Around Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1048 MTP External Modem Present Test (#230) This test is a nondestructive test on the remote access line, and will run only if the channel is idle. The test validates the presence of an external modem with a firmware invoked AT command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-361. Error Code 2500 Page 10-1049 TEST #230 External Modem Present Test — Continued Test Result ABORT Description/ Recommendation Internal System software Error 1. Retry at 1-minute intervals a maximum of 5 times. FAIL MTP reported test failure.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1050 PR-MAINT (Maintenance Processor) MO Name (in Alarm Log) PR-MAINT 1. Alarm Level Initial Command to Run MIN test processor a/b sh/l Full Name of MO Maintenance/Tape Processor1 The full Name of the MO in a 386 system is Maintenance Processor.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1051 Error Log Entries and Test to Clear Values Table 10-362.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1052 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the MTP Reset Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1053 MTP Reset Test (#101) This test is destructive. The test resets the Maintenance/Tape Processor. The destructive nature of this test causes the following: Table 10-363.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-363. Error Code Page 10-1054 TEST #101 MTP Reset Test — Continued Test Result PASS Description/ Recommendation The Maintenance/Tape Processor was reset, and it passed initialization correctly. The other MTP tests should be examined to verify that the MTP is functioning correctly. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-364. Error Code 1131 Page 10-1055 TEST #102 MTP Outpulse Relay Test — Continued Test Result ABORT Description/ Recommendation INADS port is busy because the system is reporting alarms to INADS, or because INADS is dialed into the system. 1. Wait about ten minutes and then re-enter the command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-364. Page 10-1056 TEST #102 MTP Outpulse Relay Test — Continued Error Code Test Result 10206 ABORT Description/ Recommendation System could not determine if the testing of the INADS port is administered. 1. Enter the change system-parameters maintenance command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-365. Error Code 1018 Page 10-1057 TEST #103 MTP Analog Loop Around Test — Continued Test Result ABORT Description/ Recommendation The test has been disabled via administration. 1. To enable the test, issue the change system-parameters maintenance command, and set the Test Remote Access Port field to "y".
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-365. Error Code 10304 Page 10-1058 TEST #103 MTP Analog Loop Around Test — Continued Test Result FAIL Description/ Recommendation MTP reported test failure. The system is not able to reliably contact INADS with alarm data. The system continues to provide good service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1059 NOTE: A dial-up (through the INADS port) does not display the results discussed in the previous paragraph. However, a dial-up through data channels does display these results. Table 10-366.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1060 MTP Sanity Handshake Test (#106) This test is a nondestructive test. The MTP Sanity Handshake Test is simply a query from a maintenance process to the MTP. The MTP must reply for the test to pass. Table 10-367.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-368. Error Code Page 10-1061 TEST #229 MTP Auxiliary Loop Around Test Test Result Description/ Recommendation 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1062 PR-MEM (TN790 RISC Memory) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PR-MEM 1 MAJOR test memory a/b lo c TN790 RISC Memory PR-MEM 1 MINOR test memory a/b sh c TN790 RISC Memory 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1063 Error Log Entries and Test to Clear Values Table 10-369.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1064 c. Aux Data of 100 is an LMM Flash Checksum initialization failure. d. There are Functional Memory Test errors against the Processor circuit pack. This test is run only on the Standby SPE in a High or Critical Reliability system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1065 Notes: a. Refer to PROCR (TN790 RISC Processor) Maintenance documentation for a description of these tests. b. This test is run only on the Standby SPE in a High or Critical Reliability system. On other systems or on the Active SPE, the test is run only via a reset system 4 command or a reset system 5 command. c.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-370. Error Code 1-7 Page 10-1066 TEST #85 Read All Memory Test — Continued Test Result FAIL Description/ Recommendation If the system can still provide service, this indicates that the Processor circuit pack has a problem with memory or the RISC processor, but can still function.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-371. Error Code 100 Page 10-1067 TEST #86 Text Checksum Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-372. Error Code 100 Page 10-1068 TEST #87 Memory Parity Error Detection Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-373. Error Code 100 Page 10-1069 TEST #332 Memory Functional Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command. 1000 ABORT System resources required to run this test are not available. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1070 Memory Burst Read Test (#908) This test verifies that the Memory Burst Read function works properly on the Processor circuit pack. Table 10-374. Error Code 100 TEST #908 Memory Burst Read Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1071 PRI-CDR/SEC-CDR (PRI-CDR Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PRI-CDR/SEC-CDR MINOR test cdr-link primary/secondary l CDR Link PRI-CDR/SEC-CDR WARNING test cdr-link primary/secondary CDR Link The CDR feature records detailed call information on all incoming and
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) ■ Page 10-1072 From a data channel on TN777 Network Control circuit pack to a data extension where the CDR output device connects via the standard EIA 232C interface. The data extension can be a PDM, MPDM, DTDM, or ADU.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1073 the extension number in Alt Name field of Hardware Error Log and refer to XXX-BD (Common Port Circuit Pack) Maintenance documentation for resolutions. If the destination is "eia," then look for PR-MAINT errors in the Hardware Error Log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1074 Error Log Entries and Test to Clear Values Table 10-375.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1075 extension and verify that the data extension of the CDR output device is in the in-service/idle state. If the data extension is not available, then refer to the preceding ‘‘Procedures for Restoring the CDR Link’’ for resolution.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Table 10-376. Page 10-1076 TEST #213 Link Tear Down Test Error Code Test Result 40 ABORT Internal system error 50 ABORT Internal system error Description/ Recommendation 1. Retry the command at 1-minute intervals a maximum of 5 times. 1010 ABORT The CDR link has been busied out to out-of-service. 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Table 10-377. Error Code 1010 Page 10-1077 TEST #215 Link Retry Test — Continued Test Result ABORT Description/ Recommendation The CDR link has been busied out to out-of-service. 1. Enter release cdr-link primary|secondary command to release the CDR link from busyout state. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROC-SAN (Process Sanity Audits) Page 10-1078 PROC-SAN (Process Sanity Audits) MO Name (in Alarm Log) PROC-SAN Alarm Level none Initial Command to Run none Full Name of MO Process Sanity Audits The Process Sanity Audits MO is responsible for monitoring the sanity of software processes in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1079 PROCR (Processor Circuit Pack) MO Name (in Alarm Log) PROCR Alarm Level MAJOR Initial Command to Run Full Name of MO test processor a/b sh r/c Processor Circuit Pack NOTE: For systems with a TN790 RISC Processor circuit pack see maintenance object ‘‘PROCR (TN790 RISC Processor Circuit Pack)’’.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1080 Error Log Entries and Test to Clear Values Table 10-379.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1081 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when you are inspecting errors in the system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1082 Processor Software Initiated Interrupt Test (#77) This test is a nondestructive test. The test verifies if the 80286/386 Processor can exercise the three types of software-initiated interrupts: Table 10-380. ■ Divide by zero ■ Single step ■ One byte interrupt instruction.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Table 10-381. Error Code 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 Page 10-1083 TEST #80 Processor ROM Checksum Test Test Result Description/ Recommendation ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes. FAIL The computed checksum did not match the ROM checksum.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Table 10-382. Error Code 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 Page 10-1084 TEST #82 Processor Non-maskable Interrupt Test Test Result Description/ Recommendation ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes. FAIL The interrupt was not detected or acted upon.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1085 Processor Sanity Timer Test (#83) This test is destructive. This test causes service to be disrupted for about seven seconds on the TN773 and for about one second on the TN786B. During this time, the system does not respond to any user action.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1086 PROCR (TN790 RISC Processor Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PROCR MAJOR test processor a/b lo r/c TN790 RISC Processor Circuit Pack PROCR MINOR test processor a/b sh r/c TN790 RISC Processor Circuit Pack NOTE: For systems with the TN786B
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1087 Error Log Entries and Test to Clear Values Table 10-384.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1088 f. The Address Matcher Test failed during a reset level 4 or 5 initialization. This is not alarmed because the address matcher is only used for high level debugging. Replace the processor circuit pack if the Address Matcher is needed for troubleshooting.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1089 Notes: a. Refer to “PR-MEM” for a description of these tests. b. There are Functional Memory Test errors against the Processor circuit pack. This test is run only on the Standby SPE in a high or critical reliability system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1090 Processor Bus Time-out Exception Test (#82) This test is a nondestructive test. The test is used to verify that the RISC Processor can intentionally cause a BUS TIMEOUT EXCEPTION (BTE) and then verifies if it vectors to the correct interrupt routine.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1091 This test verifies that the Processor Instruction and Data Caches are functional. Some errors in the caches will simply reduce performance by forcing instructions or data to be read from memory more often than would normally be necessary.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Table 10-388. Error Code 100 Page 10-1092 Test #896 Processor Cache Audit Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Table 10-389. Error Code 100 Page 10-1093 Test #900 Processor Write Buffer Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1094 RING-GEN (Analog Ring Generator) MO Name (in Alarm Log) RING-GEN 1. Alarm Level MAJOR Initial Command to Run1 test environment P Full Name of MO Analog Ring Generator Where P is an appropriate port network number determined via the Port field from the Alarm or Error Log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) S2 Page 10-1095 S3 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DB DA AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W DC FUSE F1-F7 F7 BATTERY & BATT
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1096 F9 F4 F1 2A 20A 20A AC AC F5 AC F2 20A 20A AC AC MAIN AC F3 F6 20A 20A DC AC CIRCUIT BREAKER F7 20A DC BACK OF POWER DISTRIBUTION UNIT FRONT OF POWER DISTRIBUTION UNIT FUSE F8 (5A AC) IS LOCATED ON THE BACK OF THE PDU ABOVE THE CONVENIENCE OUTLET AND IS NOT SHOWN FUSE TIP FUSES F1-F7 ARE I
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1097 Hardware Error Log Entries and Test to Clear Values Error Type Aux Data 01 0 1 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1098 Notes a. Refer to POWER (Battery & Battery Charger) Maintenance documentation for a description of this test. b. Refer to AC-POWER (AC Power) Maintenance documentation for a description of this test. c.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1099 Analog Ring Generator Initialization Test (#117) The TN768, or TN780 will report an error to the system software if the ringing voltage falls to low (only if system software has made a request to the TN768, or TN780 to monitor the voltage).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-391. Error Code Page 10-1100 TEST #118 Analog Ring Generator Query Test Test Result 1 1000 1001 1003 1115 2012 2100 ABORT 2000 ABORT Description/ Recommendation Could not seize the resources to run the test. Other maintenance is running on the active tone/clock circuit pack. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-391. Error Code Page 10-1101 TEST #118 Analog Ring Generator Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation 5. If the test passes, then the Analog Ring Generator is healthy, and one of the Analog circuit packs is defective.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-391. Error Code Page 10-1102 TEST #118 Analog Ring Generator Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation PROCEDURE FOR A SINGLE-CARRIER CABINET SYSTEM. This failure indicates that there is no ringing voltage in the carrier where the active tone/clock circuit pack resides.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-BD (Speech Synthesis Circuit Pack) Page 10-1103 S-SYN-BD (Speech Synthesis Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO S-SYN-BD MIN test board PCSS sh Speech Synthesis Circuit Pack S-SYN-BD WRN test board PCSS sh Speech Synthesis Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1104 S-SYN-PT (Speech Synthesis Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO S-SYN-PT MAJOR test port PCSSpp sh Speech Synthesis Port S-SYN-PT MINOR test port PCSSpp l Speech Synthesis Port S-SYN-PT WARNING test port PCSSpp sh Speech Synthesis Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1105 Hardware Error Log Entries and Test to Clear Values Speech Synthesis Port Error Log Entries Error Type Aux Data Associated Test 01 0 Any 1(a) 17672 None 18 0 Alarm Level On/Off Board Test to Clear Value Any Any test port PCSSpp sh r 1 busyout port PCSSpp WARNING OFF release port PCsspp 130(b)
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1106 b. This error type indicates that the circuit pack been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. c. A transient error that does not cause an alarm can occasionally occur during a SPE, TDM BUS, or Tone Clock interchange.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1107 other connections. If the NPE is not working correctly, one-way and noisy connections may occur. This test is usually only part of a port’s Long Test Sequence and takes about 20 to 30 seconds to complete. Table 10-392.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-392. Error Code 1004 Page 10-1108 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test and the test has been aborted. You must wait until the port is idle (yellow LED if off) before retesting. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-393. Page 10-1109 TEST #7 Conference Circuit Test Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1110 Speech Synthesis DTMF Receiver Test (#163) A series of DTMF tones are conferenced from the TDM Bus into the port’s DTMF receiver and checked to see if the correct tones have been detected during the correct intervals. If all the DTMF tones were detected correctly, the test passes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-395. Error Code Page 10-1111 TEST #164 Speech Synthesis DTMF Receiver Inquiry Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-396. Error Code Page 10-1112 TEST #165 Speech Synthesis DSP Tone Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1113 Speech Synthesis Memory Test (#166) The encoded speech for the Speech Synthesis circuit pack is stored in on-board read-only memory. A checksum is computed for each 32K speech memory block and compared against a known checksum value.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1114 Speech Synthesis SSD Inquiry Test (#167) This test determines the sanity of the specified port’s Speech Synthesis Device (SSD). The on-board microprocessor tests the port’s SSD and determines if it is in a sane (test passes) or insane (test fails) condition.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1115 This type of failure affects all four ports on the Speech Synthesis circuit pack, resulting in errors or alarms on each port. Table 10-399. Error Code TEST #168 Speech Synthesis PSS Handshake Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-400. Error Code Page 10-1116 TEST #169 Speech Synthesis Parameter Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SEC-CDR (SEC-CDR Link Maintenance) Page 10-1117 SEC-CDR (SEC-CDR Link Maintenance) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PRI-CDR/SEC-CDR MINOR test cdr-link primary/secondary l CDR Link PRI-CDR/SEC-CDR WARNING test cdr-link primary/secondary CDR Link The SEC-CDR (SEC-CDR Link) maintenance strategy is covered in
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1118 SHDW-CIR (Common Shadow Circuit) MO Name (in Alarm Log) SHDW-CIR1 1. Alarm Level MAJOR Initial Command to Run test duplication 1C sh Full Name of MO Common Shadow Circuit Determine the carrier to test via the Port field from the Alarm or Error Log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1119 Error Log Entries and Test to Clear Values Table 10-401.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1120 Short Test Sequence Long Test Sequence D/ND1 Inter-Duplication Interface Circuit Pack Loop Back Test (#280) (a) X X ND Duplication Interface Circuit Pack Background Test Query Test (#271) X X ND Duplication Interface Circuit Pack Invalid Message Query Test (#272) (a) X X ND X ND Order of Investiga
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Table 10-402. Error Code Page 10-1121 TEST #283 Common Shadow Circuit Loop Back Test Test Result Description/ Recommendation 1029 1030 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2051 ABORT Refer to the STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1122 Interface circuit pack A and Duplication Interface circuit pack B. The same addresses used in the Common Shadow Circuit Circuit Loop Back Test (#283) are used. Table 10-403.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1123 Common Shadow Circuit M-BUS Time-Out Query Test (#285) An M-BUS time-out occurs when the Common Shadow Circuit on the Standby SPE attempts a memory write to the Memory circuit pack via the M-BUS and the write fails.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Table 10-404. Error Code Page 10-1124 TEST #285 Common Shadow Circuit M-BUS Time-Out Query Test — Continued Test Result FAIL Description/ Recommendation The tested Common Shadow Circuit is experiencing time-outs while trying to write to the Memory circuit pack over the M-BUS. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1125 SHDW-LNK (Memory Shadowing Link) MO Name (in Alarm Log) SHDW-LNK Alarm Level MAJOR Initial Command to Run test shadow-link Full Name of MO Memory Shadowing Link A High or Critical Reliability system contains two SPEs.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) ■ PACKET BUS for Packet Control Pack ■ TN CLK for Tone-Clock Circuit Pack ■ TDM-BUS for Time Division Multiplexing Bus ■ M-BUS for Memory Bus ■ ICC for Inter-Carrier Cable Page 10-1126 Please refer to the DUPINT, SHDW-CIR, MEM-BD, PROCR, PR-MAINT, and STBY-SPE Maintenance documentation for more detailed descriptions
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1127 TONE/CLOCK SELECT LEAD SPE SELECT LEAD D P M N U R E E P O M T I C O C R R O Y N S S N H E T A R C D I T O A R W L L T N B CARRIER C L K P TN772 TN773 TN770 TN777 I MBUS TDMBUS A TN765 DUP-A TO ICC-B M PKT CTRL ICC-C B PACKET BUS* (SCC ONLY) DUP-DUP TN765 M
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1128 Error Log Entries and Test to Clear Values Table 10-405.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1129 command on a Standby SPE component requires that the Standby SPE be put into Maintenance Mode again before the test is run. Thus, the user notices a 1- to 20-minute delay when running another Standby SPE test after executing the Shadow Link Test. NOTE: In most cases, the delay lasts only one to two minutes.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1130 ■ Requests the Standby SPE Maintenance/Tape Processor to hold the Standby SPE Processor reset. ■ Enables shadowing from Active SPE Memory to Standby SPE Memory and causes all of Active SPE Memory to be written to Standby SPE Memory (a refresh operation).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1131 Management Terminal Message Line Errors In addition to Shadow Link Test (#318) Error Codes, the following Manager I (G1) or G3MT message line errors may be displayed when attempting to run this test.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code Page 10-1132 TEST #318 Shadow Link Test Test Result Description/ Recommendation 1029 2011 2012 2013 2014 2018 2020 2024 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code Page 10-1133 TEST #318 Shadow Link Test — Continued Test Result Description/ Recommendation 4. Issue the display errors command and check to see if an Error Type 58 is logged against STBY-SPE.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code 2048 (cont’d.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code 2048 (cont’d.) Page 10-1135 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation 6. Issue the display errors command and check to see if an Error Type 82 is logged against STBY-SPE. If so, the problem is the carrier B Duplication Interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code 2048 (cont’d.) Page 10-1136 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation Refer to Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code 2048 (cont’d.) Page 10-1137 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation Refer to Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code 2049 Page 10-1138 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation The Standby SPE Maintenance/Tape Processor released the Standby SPE processor with a request to perform the RAM Checksum Test on Standby SPE Memory.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code Page 10-1139 TEST #318 Shadow Link Test — Continued Test Result 2049 FAIL (cont’d.) (cont’d.) Description/ Recommendation 8. Issue the display errors command and check to see if an Error Type 58 is logged against STBY-SPE.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code 2049 (cont’d.) Page 10-1140 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation Refer to the "Replacing Defective SPE Circuit Packs" section in Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406. Error Code 2049 Page 10-1141 TEST #318 Shadow Link Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation Refer to the "Replacing Defective SPE Circuit Packs" section in Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-406.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Page 10-1143 SPE-SELEC (SPE Select Switch) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO SPE-SELEC MAJOR test duplication-interface 1C sh SPE Select Switch SPE-SELEC WARNING test duplication-interface 1C sh SPE Select Switch 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Page 10-1144 Error Log Entries and Test to Clear Values Table 10-407.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Order of Investigation Page 10-1145 Long Test Long Test Sequence Sequence D/ND1 Duplication Interface Circuit Pack Manager I Loop Back Test (#274) (a) X X ND Inter-Duplication Interface Circuit Pack Loop Back Test (#280) X X ND Duplication Interface Circuit Pack Background Test Query Test (#271) (a) X X ND Duplicati
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Table 10-408. Error Code Page 10-1146 TEST #278 SPE Select Query Test Test Result Description/ Recommendation 1000 ABORT System resources required to run this test are not available. 2000 ABORT Response to the test request was not received within the allowable time period. 2033 ABORT Internal system error 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1147 STBY-SPE (Standby SPE) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO STBY-SPE WARNING status system 1 Standby SPE STBY-SPE MAJOR test spe-standby Standby SPE A high or critical reliability system contains two switch processing elements (SPEs).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1148 In certain circumstances, the Standby SPE is put into Maintenance Mode by the Active SPE. In this mode, the SW-CTL and PKT-CTRL on the Standby SPE are still isolated from the TDM Bus and Packet Bus, memory shadowing is disabled, and its processor is no longer held in a reset state.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1149 two) in the Active SPE, the same number of PI circuit packs must be present in the Standby SPE. If one SPE has a Packet Control Circuit Pack, the other SPE must also have one.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1150 Refer to the DUPINT, SHDW-CIR, MEM-BD, MEMORY, PROCR, PR-MAINT, TDM-BUS, PKT-BUS, TDM-CLK, PI-BD, PI-SCI, PKT-CTRL, SW-CTL, DATA-CHL, 12V-PWR, CARD-MEM and STBY-SPE for descriptions of the individual components. ............................................................................................... . . . . . . . .
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1151 Error Log Entries and Test to Clear Values Table 10-409. Error Type 1 Standby SPE Error Log Entries Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 0 Any Any Any test spe-standby l See note (n).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-409.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-409. Error Type Page 10-1153 Standby SPE Error Log Entries — Continued Aux Data Associated Test 812 (y) any SPE interchanged forced with health-override option: 822(z) any A non-hot interchange to the standby SPE occurred.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1154 functionality of the communication path, look for the presence of Error Types 80, 81, and 106 and use the recommended commands to clear these errors. c. Error Type 67 is logged when the Shadow Link Test (#318) fails. This implies that the shadowing mechanism is not functioning.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1155 shadowing mechanism may be functional. However, to restore the memory shadowing, look for the presence of Error Types 67, 85, and 106 and use the recommended commands to clear these errors.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1156 Active SPE and the Standby SPE may be functional. However, to restore the functionality of the communication path, look for the presence of Error Types 58, 80, 81, 98, and 99 and use the recommended commands to resolve these errors.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1157 2. Replace the new Standby (and former Active) SPE Processor circuit pack with a circuit pack of the appropriate vintage. 3. Issue the test spe-standby long command. Use the display error command with the "dup-spe" category to verify that all tests pass and that Error Type 139 does not recur. 4.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1158 Note that the busyout spe-standby and release spe-standby commands do not affect alarms on other Maintenance Objects in the standby processor complex. 2. If some of the tests fail, refer to the appropriate MO section and follow the procedures described there.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1159 r. Error Type 804 is logged when the upgrade software command failed due to a loss of communication with the Standby SPE during the reboot immediately following a successful software upgrade. This implies that the communication path between the Active SPE and the Standby SPE may not be functional.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1160 The software card-mem should be replaced by one that has a good checksum. The upgrade software command should be re-executed. y.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1161 Mode or whether it is in Maintenance Mode. Whenever this command is issued, any Standby SPE maintenance activity currently in progress (except for entering maintenance mode) is preempted, the Standby SPE Processor is held reset, and the Standby SPE’s memory is refreshed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1162 labeled "standby" on the status system form, wait 20 minutes. This does not include cases where the command completes with the terminal message line errors "Refresh not successful; use ‘display errors’ to check for STBY-SPE errors" or "Cannot interrupt Standby SPE while entering maintenance mode; please try later".
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) ■ Page 10-1163 test memory [1] a|b [short | long] For this command, there is one additional test for the Standby SPE Memory circuit pack: the Memory Functional Test #332. Refer to the MEM-BD section for a complete list of the tests that are run.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1164 Test Sequence of Test SPE-Standby Command Test Number Name of Test and Associated MO Short Test Sequence Long Test Sequence 332 Memory Functional Test X 318 Shadow Link Test (SHDW-LNK) X 285 Common Shadow Circuit MBUS Time-out Query (SHDW-CIR) X 283 Common Shadow Circuit Loop Back Test (SHDW-CIR) X X 284
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1165 Test Sequence of Test SPE-Standby Command Test Number Name of Test and Associated MO Short Test Sequence Long Test Sequence 95 Time-of-Day Clock Test (SW-CTL) X X 92 Control Channel Interface Test (SW-CTL) X X 94 Control Channel Transmission Test (SW-CTL) X X 324 EPN Maintenance Board Interface Test (SW-CT
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1166 Test Sequence of Test SPE-Standby Command Test Number Name of Test and Associated MO Short Test Sequence Long Test Sequence For a Packet Control circuit packet in the Standby SPE, the following three tests are run: 586 Packet Control System Technician Reset Test (PKT-CTRL) X X 583 Packet Control Read and Clear Err
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1167 described in Items 6, 7, and 8) is executed within three minutes, the one to 20-minute delay prior to the first test will not be observed. Each test in the sequence, including the first test, takes from 10 to 60 seconds to run.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1168 listed earlier in this section, the name of the object tested appears directly after each test number and name. Several of the conditions corresponding to the error codes documented here may be detected as soon as the test [[0]1] a | b [short | long] command is issued.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1169 This message line error, which corresponds to Error Codes 2012, 2013, 2014, 2015, 2021, 2024, 2048, 2049, 2050, or 2051, is displayed when a refresh spe-standby command fails.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1170 check for STBY-SPE errors" or "Cannot interrupt Standby SPE while entering maintenance mode; please try later." Issue the refresh spe-standby command once more.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410. Error Code 4 Page 10-1171 Test Result Error Codes Associated with the Standby SPE Test Result ABORT Description/ Recommendation The Active SPE was unable to disable or enable shadowing from Active SPE memory to Standby SPE memory.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410. Error Code 4 Page 10-1172 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT (cont’d.) Description/ Recommendation 6. If no error type is logged, the problem may be the carrier A Duplication Interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410. Error Code 1030 Page 10-1173 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT Description/ Recommendation The component on which the test was to be run is on the Standby SPE. This test may only be run on this component when it resides on the Active SPE.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410. Error Code 2024 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT (cont’d.) 2024 Page 10-1177 ABORT Description/ Recommendation 10. Issue the display errors command and check to see if Error Type 58 is logged against STBY-SPE.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410. Error Code 2024 Page 10-1178 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT (cont’d.) Description/ Recommendation 11. Issue the refresh spe-standby command to put the Standby SPE into Standby Mode. This command may have to be issued multiple times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410. Error Code 2025 (cont’d.) Page 10-1179 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT Description/ Recommendation 6. Issue the display errors command and check to see if an Error Type 80 is logged against STBY-SPE.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-410. Error Code Page 10-1183 Test Result Error Codes Associated with the Standby SPE — Continued Test Result Description/ Recommendation 2054 ABORT This indicates an incompatibility between the two Processor circuit packs in a Duplication Option system. Follow the repair steps for STBY-SPE error 139 note (k).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1184 STRAT-3 (Stratum 3 Clock)] 10 MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO STRAT-3 MAJOR test synchronization Stratum 3 Clock STRAT-3 MINOR test synchronization Stratum 3 Clock STRAT-3 WARNING test synchronization Stratum 3 Clock The Digital Synchronization Network Plan (PU
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1185 DEFINITY TN767 TN767 or or TN722 TN722 TN780 TN780 Timing output Timing output Alarms TOC TOC PAI A B ST3 ST3 A B CI CI A B DS1 DS1 Ref B Ref A -48V Figure 10-85.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1186 Stratum 3 Clock LED Strategy Red and green LEDs are provided on the components of the Stratum 3 clock for status and alarm indications. ! WARNING: The normal LED scheme is not followed for this device. Green LEDs do not indicate maintenance activity.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1187 The output of the CI and PAI cards go directly to the TN780 Tone-Clock circuit pack via two 25-pair amp-terminated cables. All of the cards have red and/or green LEDs for providing status or alarm indications. The following table shows the Stratum 3 Clock LED indications.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1188 NOTE: When looking in the Stratum 3 cabinet, "A" card is on the left and "B" card is on the right.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1189 2. the connection between the Stratum 3 clock and the TN780 Tone-Clock circuit pack may be faulty, or 3. the TN780 Tone-Clock circuit pack may be defective.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1190 reinserted, and the cable between the Stratum 3 clock and the TN780 Tone-Clock circuit pack should be replaced. If Test #651 continues to fail, then escalate the problem. c.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1191 Stratum 3 Clock Alarm Query (#649) The Stratum 3 clock provides the system with the following six alarm indications via the TN780 Tone-Clock circuit pack: 1. Reference A failed or CI card A failed. 2. Reference B failed or CI card B failed. 3. One power supply failed. 4. All power supplies failed. 5.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-412. Page 10-1192 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result 1 FAIL Description/ Recommendation Either Reference A failed or CI card A failed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-412. Page 10-1193 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result 1 FAIL (cont’d.) Description/ Recommendation 3. Look for DS1-BD (DS1 Interface Circuit Pack) errors using the display error command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-412. Page 10-1194 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result 8 FAIL Description/ Recommendation Reference B failed or CI card B failed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-412. Page 10-1195 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result Description/ Recommendation 16 FAIL All power supplies failed. 1. Replace the failed power supplies. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SVC-SLOT (Service Slot) Page 10-1196 SVC-SLOT (Service Slot) MO Name (in Alarm Log) Alarm Level SVC-SLOT MINOR Initial Command to Run Full Name of MO none Service Slot The Service Slot maintenance object is used to detect when an invalid circuit pack is inserted into a SERVICE slot. The SERVICE slot is the leftmost slot in the J58890BB Port Carrier.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SVC-SLOT (Service Slot) ■ Maintenance/Test (TN771C) ■ Speech Synthesizer (TN725B) ■ Tone Detector (TN748C) Page 10-1197 The code of the invalid circuit pack can be displayed by using the list configuration board UUCSS command, where "UU" is the universal cabinet number, "C" is the carrier number, and "SS" is the slot number (always 00) of the alarmed ci
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1198 SW-CTL (Switch Control) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO SW-CTL MINOR test network-control a/b sh Switch Control SW-CTL MAJOR test network-control a/b sh Switch Control The Switch Control resides on the TN777 Network Control (Netcon) circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1199 TDM BUS PORT CIRCUIT PACK PROCESSOR NETWORK CONTROL PORT CIRCUIT PACK PORT CIRCUIT PACK Figure 10-86.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1200 Error Log Entries and Test to Clear Values Table 10-413.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1201 c. If the Aux Data is less than 100, the test may have been interrupted by LMM operations. Wait 1 minute, then test again. Retry the test a maximum of three times. If the Aux Data is more than 100 or fails two out of three times with Aux Data less than 100, the Netcon circuit pack needs to be replaced. d.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1202 f. The Aux Data for this error is not meaningful. The 1793 errors are in-line errors that indicate a possible problem with the interface between the Switch Control and the processor. The receipt of these errors causes Switch Control maintenance to run specific Switch Control tests.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1203 Notes: a. Refer to DATA-BD (Network Control Circuit Pack) Maintenance documentation for a description of these tests. b. Refer to DATA-CHL (Network Control Channel) Maintenance documentation for a description of these tests.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-414. Error Code other Page 10-1204 TEST #92 Control Channel Interface Test — Continued Test Result FAIL Description/ Recommendation Messages could not be looped back through the control channel interface. If this is a standard system, the customer probably cannot make or receive calls. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-415. Error Code Page 10-1205 TEST #93 Switch Control Reset Test Test Result Description/ Recommendation 2012 ABORT Internal system error 2013 2100 none ABORT Could not allocate the necessary system resources to run this test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1206 Control Channel Transmission Test (#94) Control channel messages are sent from the SPE to selected port circuit packs and the response from the port circuit packs is checked. This tests the ability of the Switch Control to send and receive messages on the control channel of the TDM Bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-416. Error Code 0 Page 10-1207 TEST #94 Control Channel Transmission Test — Continued Test Result FAIL Description/ Recommendation The Switch Control cannot communicate on the TDM Bus control channel. The customer probably cannot make or receive calls. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1208 Table 10-417. TEST #95 Time of Day Clock Test Error Code 1000 Test Result ABORT Description/ Recommendation The test was interrupted by a higher priority task. 1. Rerun the test at 1-minute intervals a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1209 Switch Control EPN Maintenance Board Interface Test (#324) Loop back messages are sent to the Switch Control via the interface used for EPN maintenance circuit pack messages. The messages are returned to the SPE for verification via the same interface. Table 10-418.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-418. Error Code TEST #324 Switch Control EPN Maintenance Board Interface Test — Continued Test Result any Page 10-1210 FAIL Description/ Recommendation This failure indicates that communications with the Maintenance circuit pack in the EPN is probably not possible. The EPN Manager I may not be usable. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-419. Error Code Page 10-1211 TEST #325 Switch Control Destructive EPN Maintenance Board Interface Test — Continued Test Result Description/ Recommendation 2013 32511 ABORT Could not allocate the system resources to run for this test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1212 SYNC (Synchronization) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO SYNC MAJOR display errors Synchronization Maintenance SYNC MINOR display errors Synchronization Maintenance SYNC WARNING test synchronization Synchronization Maintenance The Synchronization Maintenance is compos
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1213 PRIMARY SECONDARY REFERENCE REFERENCE DS-1 TONE/ DS-1 INTF CLOCK INTF PPN TIMING TIMING INFO INFO EI LINK EI LINK EPN EPN EXPANSION INTERFACE (EI) LINK* * EPN-TO-EPN LINKS ARE NOT USED TO CARRY TIMING Figure 10-87.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1214 reference does not provide a valid timing signal, Synchronization Maintenance switches to the secondary reference. Both the primary and secondary references must reside in the same port network, but there is no restriction as to in which port network both must reside (that is, both references may be in an EPN).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1215 EXTERNAL STRATUM 3 DS1 REFERENCES CLOCK TONE/CLOCK TN780 PPN TIMING TIMING INFO INFO EI LINK EI LINK EPN EPN EXPANSION INTERFACE (EI) LINK* * EPN-TO-EPN LINKS ARE NOT USED TO CARRY TIMING Figure 10-88.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1216 port networks. The master port network is defined as the port network whose Tone-Clock is connected to the Stratum 3 clock. NOTE: The Stratum 4 equipment (usually a PBX) should never provide timing to a Stratum 3 PBX. NOTE: The external Stratum 3 clock may be connected to the TN780 Tone-Clock in any port network.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1217 "DEFINITY" "DEFINITY" COMMUNICATONS COMMUNICATONS SYSTEM SYSTEM GENERIC 2 GENERIC 2 "DEFINITY" "DEFINITY" COMMUNICATONS COMMUNICATONS "DEFINITY" "DEFINITY" COMMUNICATONS COMMUNICATONS SYSTEM SYSTEM SYSTEM SYSTEM GENERIC 1 GENERIC 1 GENERIC 1 GENERIC 1 TIMING LOOP CORRECT TIMING DISTRIBUTION NOTE:
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1218 5. The following two patterns may occur when the circuit pack is either in Active or Standby mode. The best approach to determine the mode of the circuit pack is to use the status system system technician command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1219 Notes: a. This error indicates a problem with the primary DS1 reference. It is cleared when the primary reference is restored. The following steps should give an indication of the source of the problem: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1220 d. This error indicates that the Tone-Clock circuit pack is providing the timing source for the system. The primary and secondary (if administered) are not providing a valid timing signal. Investigate errors 1 and 257 to resolve this error. e.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1221 g. This error indicates that the slave Tone-Clock circuit pack is experiencing loss of signal. Refer to note (i) for error resolution steps. h. The following steps should be executed to resolve error 2049 and 2305: 1. Check for timing loops, and resolve any loops that exist. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1222 ■ If the system synchronization reference is a DS1 interface circuit pack and the master Tone-Clock circuit pack fails TDM Bus Clock Test #150, the primary or secondary (if administered) synchronization references are not providing valid timing signals for the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1223 Test Synchronization Test (#417) This test updates all the Synchronization Maintenance component circuit packs with the correct information regarding their role in providing synchronization for the system. All the Tone-Clock, Expansion Interface, and DS1 Interface circuit packs in the system are updated via this test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1224 SYS-PRNT (System Printer) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO SYS-PRNT MINOR test sp-link l System Printer SYS-PRNT WARNING release sp-link System Printer The Report Scheduler feature provides the capability to schedule selected administration commands to be printed by a
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1225 the System Printer Link, the maintenance tests of these individual components of the System Printer Link must be executed to diagnose faults. Procedures for Restoring the System Printer Link The following procedures should be followed to restore the System Printer Link: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1226 Make sure that the SYS-PRNT output device is on-line and ready-for-service. Check the physical connectivity between the Data Module and the SYS-PRNT output device or between the EIA port on the backplane of the switch and the SYS-PRNT output device. 6. Verify that there are less than three active logins to the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1227 3. 4- time-out during setup attempt. Most likely due to problem with physical link or printer status. 4. internal system error. Most likely temporary/sporadic failure. 5. the data module the printer is trying to use is busy with another call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1228 Link Tear Down Test (#213) This test is destructive. The Link Tear Down Test disconnects the existing link between DEFINITY Generic 1 and the external SYS-PRNT output device. If the link has been disconnected already, this test just returns PASS.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Table 10-424. Error Code 30 Page 10-1229 TEST #215 Link Retry Test — Continued Test Result ABORT Description/ Recommendation Internal system error 1. Refer to the ‘‘Procedures for Restoring the System Printer Link’’ section for recommended maintenance strategy. 1010 ABORT The System Printer Link has been busied out. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures SYSTEM (System) Page 10-1230 SYSTEM (System) MO Name (in Alarm Log) SYSTEM 1. Alarm Level None Initial Command to Run1 Full Name of MO None SYSTEM SYSTEM only has errors associated with it and thus only appears in the Error Log and not in the Alarm Log. There are no tests that can be run with SYSTEM.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures SYSTEM (System) Page 10-1231 Notes: a. A System Restart Level 3 was requested. b. A System Restart Level 2 was requested. This can happen due to a loss of tones (due to a faulty Tone-Clock circuit pack). c. A System Restart Level 1 was requested. d. A process trapped. e. A Restart Level 2 occurred due to a power loss. f.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1232 TAPE (Tape Unit) [G3iV1.1-286] MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TAPE MAJOR test tape long1 Tape Unit TAPE MINOR test tape long Tape Unit TAPE WARNING test tape long Tape Unit 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1233 of all the tape drive units in the system should be cleaned. Follow the directions given in the ‘‘Tape Drive Head Cleaning Procedure’’ section.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1234 b. Error 1 indicates that the tape unit does not recognize that a cartridge is inserted into the tape drive. If, in fact, there is no cartridge in the drive, the problem can be corrected by simply inserting a cartridge. Follow the directions given in "Error Type #1 - Repair Procedure.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1235 The auxiliary data field indicates the file on the tape in which the error was detected. Refer to Table C for a list of possible auxiliary data field values and the corresponding tape file.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1236 A correctable tape error is one in which a block error is detected but corrected during a read or write to the tape.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1237 NOTE: The following repair procedure assumes that no major alarms exist on the PROCR (Processor) or MEM-BD (Memory) circuit packs. If any of these alarms exists, resolve them before trying to resolve this alarm. Error Type #3329—Repair Procedure (Standard System): 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1238 1. Issue the status system command to determine which SPE (A or B), is the Active SPE. It is labeled as "active." 2. Use "Error Type #3329—Repair Procedure (Standard System)" to ensure that the tape and tape unit in the Active SPE are functioning properly and to read in translations. 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1239 1. The tape against which Error Type #3329 has been logged should reside in the Standby SPE. Issue the status system command to determine which SPE is active.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1240 n. [G1.1 and earlier] If these errors occur in conjunction with Error Type #3329, a major alarm is logged against the error type. To resolve this alarm, follow the instructions for Error Type #3329. o. [G1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1241 Tape Read/Write Test (#65) The purpose of this test is to exercise the hardware read/write circuitry and the basic functionality of the tape cartridge. This test is done by reading 22 blocks of data and by then writing 22 blocks of data into reserved space on the tape cartridge.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-427. Error Code Page 10-1242 TEST #66 Tape Diagnostic Test Test Result Description/ Recommendation 1029 to 2051 ABORT Refer to the STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-429. Page 10-1243 TEST #69 Status Request Test Error Code Test Result 1029 to 2051 ABORT Refer to the STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-430. Error Code 23006 Page 10-1244 TEST #230 DMA Latch Test — Continued Test Result FAIL Description/ Recommendation Could not send a test message to MTP. 1. Repeat the same test again. 2. Look for PROCR and MEM-BD errors in the Error Log.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1245 Tape Translation Status Test (#505) This test checks whether the TAPE is currently alarmed due to the failure of a load translation or save translation attempt on the TAPE. Table 10-431.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1246 data) or by a hard tape error (for example, a scratch or a hole in the tape that affects only a single sector of the tape). An uncorrectable tape error is one in which a block error persists during a read or write operation to the tape.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] TEST #692 Tape Block Error Test — Continued Table 10-432. Error Code 100 Page 10-1247 Test Result FAIL Description/ Recommendation 1. Do the steps below following the directions in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. Issue the test tape long command. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-433. Aux Data/ Error Codes 9012 Page 10-1248 Table A: Tape Unit Aux Data Table — Continued Explanation Tape already in use. Strategy 1. If the Tape Unit is in use (that is, the yellow LED on the tape drive is on and there is tape cartridge motion), wait until the first request is complete.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-433. Aux Data/ Error Codes 9024 Page 10-1249 Table A: Tape Unit Aux Data Table — Continued Explanation No tape cartridge in tape drive. Strategy 1. Do the steps below following the directions in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. Issue the test tape long command. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-433. Aux Data/ Error Codes 9026 Page 10-1250 Table A: Tape Unit Aux Data Table — Continued Explanation Hardware error detected. Strategy 1. Do the steps below following the directions in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. Issue the test tape long commnd.dispatch with tape unit. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-433. Page 10-1251 Table A: Tape Unit Aux Data Table — Continued Aux Data/ Error Codes Explanation 9034 Inability to both read and write a significant portion of the scratch area on the tape. Strategy 1. Follow the steps provided in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-434. Page 10-1252 Table B. Tape Unit Aux Data Table Digit Aux Data/ Error Code (a) 2 2xxx Explanation Strategy The tape cartridge should be replaced soon. 1. Follow the instructions provided in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. If the problem still exists, escalate the problem.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-435. Page 10-1253 Table C. Tape File Types — Continued Aux Data Value File Type 20 NIPM File 21 X25 File 22 Primary Directory File 23 Backup Directory File Continued on next page Tape Drive Head Cleaning Procedure The tape drive head (also called the tape head) should be cleaned at least once a year.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1254 YELLOW LED TAPE DRIVE HEAD CLEANING MOTION CAPSTAN PUSH BACK THE TAPE ACCESS DOOR Figure 10-90. Front View of the Tape Drive To position the tape drive head properly for cleaning, do the following: 1. Install a tape cartridge into the drive with the power on. 2.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] ! Page 10-1255 WARNING: DO NOT GET TAPE HEAD CLEANING SOLUTION ON THE CAPSTAN. 6. With a dry swab, wipe away any remaining residue from the tape head. Tape Maintenance and Repair Procedures This section contains commonly used procedures to resolve tape alarms.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1256 Insert a tape cartridge into the tape drive. There should be a spinning noise indicating that the tape drive is doing a short retension pass. If there is no noise, the power may be disconnected. 2. Check for a dirty tape drive head.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] ■ Page 10-1257 Issue the test tape long repeat 3 command or, for a High or Critical Reliability system, the test tape [a|b] long repeat 3 command. If all tests pass: The alarm should be cleared ([G1 Only] unless Error Type #1793, #1828, #2049, or #2084 is present, in which case 48 hours must elapse).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] ■ Page 10-1258 Issue the test tape long repeat 3 command, or, for a High or Critical Reliability system, the test tape [a|b] long repeat 3 command. If all tests pass: The alarm should be cleared ([G1 Only] unless Error Type #1793, #1828, #2049, or #2084 is present, in which case 48 hours must elapse).
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1259 For Standard Systems NOTE: Before performing the following repair procedures, refer to the "Handling Control Circuit Packs" section in Chapter 5, ‘‘Routine Maintenance Procedures’’ for instructions on how to replace a circuit pack in a Standard system. 7.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1260 If all tests pass: The problem was a defective Memory circuit pack. If the tape was replaced, the Memory circuit pack and the tape may be defective. If any test failed, proceed to Step 9. 9. Replace the TN773 Processor circuit pack. ■ Power down the system. ■ Reinsert the original TN770 Memory circuit pack.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1261 ■ Replace the TN770 Memory circuit pack (see the previous Note). ■ Test the tape in the Standby control carrier by issuing the test tape [a|b] long repeat 3 command, where "[a|b]" is the Standby control carrier. If all tests pass: The problem was a defective Memory circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Page 10-1262 TAPE-DAT (Tape Consistency) MO Name (in Alarm Log) TAPE-DAT Alarm Level MINOR Initial Command to Run test tape a|b l Full Name of MO Tape Consistency In High and Critical Reliability systems, the system software translations, as well as other information, can be stored on two tapes: one in the Active SPE and one i
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Page 10-1263 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code 0 Page 10-1264 TEST #421 Tape Data Consistency Check Test Test Result ABORT Description/ Recommendation The test timed out without completing. This error can occur when the system is heavily loaded and the test is not allocated sufficient time to run. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code 35535 Page 10-1265 TEST #421 Tape Data Consistency Check Test — Continued Test Result ABORT Description/ Recommendation Could not access the tape (could be active or standby). 1. The tape may be damaged or missing. Resolve all problems with all tape tests in the Long Test Sequence for both tapes. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code Page 10-1266 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 9 FAIL The translations and announcements are different in both SPEs. The Active SPE is the most current. 10 FAIL The translations and announcements are different in both SPEs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code Page 10-1267 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 17 FAIL The translations and announcements are different in both SPEs. The Active SPE has the most current translations and the Standby SPE has the most current announcements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code Page 10-1268 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 36 FAIL The update files and load vintages are different in both SPEs. The Active SPE has the most current update file.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code Page 10-1269 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 44 FAIL The update files, load vintages, and announcements are different in both SPEs. The Active SPE has the most current update file and announcements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code 64 Page 10-1270 TEST #421 Tape Data Consistency Check Test — Continued Test Result FAIL Description/ Recommendation The update files are different in both SPEs. The update file on the standby SPE is most current. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code Page 10-1271 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 73 FAIL The update files, translations, and announcements are different in both SPEs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-437. Error Code Page 10-1272 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 84 FAIL The update files, load vintages, and announcements are different in both SPEs. The Standby SPE has the most current update file and announcements.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Page 10-1273 TBRI-BD (TN2185 ISDN Trunk-Side BRI) MO Name (in Alarm Log) TBRI-BD 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Page 10-1274 S PBX CO V NT2 TE 4-Wire PRI 1 S R NT2 U LT NT1 NT 2-Wire 4-Wire 2 T TE NT 4-Wire 3 NT1 LT 4 NT 2-Wire NT2 LT S/T U NT2 Terminal Adapter T NT 4-Wire U NT1 NT 2-Wire S/T T TE NT 2-Wire TE TE 5 PBX ISDN Interface Reference Points Figure 10-91.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Page 10-1275 TE Terminal Equipment U Basic Rate network-side 2-wire line interface. 1 TN556B ISDN-BRI 4-Wire S/T-NT Line (A-law) 2 TN 2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 3 TN2198 ISDN-BRI 2-Wire U Interface 4 TN2198 ISDN-BRI 2-Wire U Interface 5 TN 2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Table 10-438.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Page 10-1277 Reset the circuit pack with the busyout board PCSS and reset board PCSS commands. When reset, the circuit pack executes a set of tests to detect the presence of any of the faults listed above.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Page 10-1278 1794 Packet Bus transmit buffers overflow. 1795 Circuit pack cannot find end of frame when transmitting to Packet Bus. Clear the alarm with: busyout board PCSS, reset board PCSS, test board PCSS long clear, release board PCSS. If the error recurs within 10 minutes, replace the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Page 10-1279 occurs frequently, it may indicate a LAPD parameter mismatch. LAPD should recover from this problem, but it may degrade the performance of the LAN bus. When this error is reported, maintenance reads and clears the board counter and logs the problem in the maintenance error log. n.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) Page 10-1280 LAN Receive Parity Error Counter Test (#595) This test is nondestructive. The test reads and clears the circuit pack’s LAN Receive Parity Error Counter. This counter increments when it detects a parity error from the Packet Bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1281 TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TBRI-PT MAJOR test port PCSS l r# TBRI-PT TBRI-PT MINOR test port PCSS l r# TBRI-PT TBRI-PT WARNING test port PCSS s r# TBRI-PT 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1282 S PBX CO V NT2 TE 4-Wire PRI 1 S R NT2 U LT T NT1 NT 2-Wire 4-Wire 2 TE NT 4-Wire 3 NT1 LT 4 NT 2-Wire NT2 LT S/T U NT2 Terminal Adapter T NT 4-Wire U NT1 NT 2-Wire S/T T TE NT 2-Wire TE TE 5 PBX ISDN Interface Reference Points Figure 10-92.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1283 TE Terminal Equipment U Basic Rate network-side 2-wire line interface.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-440.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1285 e. Error Type (1025): An expired timer has created an unexpected event.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1286 switch services gets a request for a fourth TEI on a port, it reports this event to maintenance software and initiates TEI check procedures on the port. Check to see if the correct number of channels are administered for this port. Only configurations that support a fixed TEI of 0 are supported. m.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-441.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1288 This test clears the various error counters associated with each TBRI-PT. This test passes if maintenance software is able to sucessfully send the downlink messages; the test aborts otherwise. Table 10-442.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-443. Error Code 1004 Page 10-1289 TEST #617 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use the status bri-port command to determine when the port is available for testing. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1290 A looparound test is performed across the Packet Bus for the D-Channel. The switch sends data over a packet connection, which is looped back by the BRI port (D-Channel) and received back by the switch.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-444. Error Code Page 10-1291 TEST #618 BRI Port Local LAN Loop Around — Continued Test Result FAIL Description/ Recommendation The Looparound Test has failed. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-445. Error Code 1000 Page 10-1292 TEST #619 BRI Port Local TDM Loop Around Test Result ABORT Description/ Recommendation The system resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-445. Error Code Page 10-1293 TEST #619 BRI Port Local TDM Loop Around — Continued Test Result Description/ Recommendation 2012 ABORT Internal system error 2100 ABORT Could not allocate the necessary resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-446. Error Code ANY Page 10-1294 TEST #623 CRC Error Counter Test Test Result Description/ Recommendation FAIL This error occurs when a frame with a bad CRC is received over the D-Channel by the BRI board. This error is reported on a per-port basis when the counter goes over the threshold.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1295 Table 10-447. TEST #625 Receive FIFO Overflow Error Counter Test Error Code 2000 Test Result ABORT Description/ Recommendation Response to the test was not received from the circuit pack within the allowable time period. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1296 The Deactivated state indicates a problem with the TBRI-BD circuit pack. When in this state, the Level 1 interface is not active, and an idle signal is transmitted to the channels or that Layer 1 was deactivated by the switch.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-448. Error Code 1 Page 10-1297 TEST #1242 Level 1 Status Inquiry — Continued Test Result FAIL Description/ Recommendation Received a status of Level 1 Pending Activation.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-448. Error Code TEST #1242 Level 1 Status Inquiry — Continued Test Result 4 Page 10-1298 FAIL Description/ Recommendation Received a status of Level 1 Pending Activation, the NT1 has a loss of power indicating a problem with the NT1. 1. Follow the manufacturer-recommended repair procedures for the NT1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 10-449. Error Code 1141 Page 10-1299 TEST #1243 Layer 3 Query — Continued Test Result ABORT Description/ Recommendation The PKT-CTRL is out-of-service. 1. Consult the repair procedure for PKT-CTRL. 2. If Step 1 does not resolve the problem, escalate to the next tier.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Page 10-1300 When the TN2185 circuit pack detects a slip condition, maintenance software initiates the Slip Alarm Inquiry Test to query the slip counters on the TN2185 circuit pack and total the slip counts in the maintenance software.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Page 10-1301 TBRI-TRK (TN2185 ISDN Trunk-Side BRI) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TBRI-TRK2 MAJOR3 test trunk PCSSpp l MO_TBRI_TRK TBRI-TRK MINOR test trunk PCSSpp l MO_TBRI_TRK TBRI-TRK WARNING test trunk PCSSpp sh MO_TBRI_TRK 1. 2. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Page 10-1302 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 10-450. Error Code TEST #1251 Signaling Link State Test — Continued Test Result 8 Page 10-1303 FAIL Description/ Recommendation The signaling link is down. 1. Consult the procedures for the TBRI-PT maintenance object. 9 FAIL The port is out of service. 1. Return the port to an in-service state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 10-451. Error Code 1113 Page 10-1304 TEST #256 Service State Audit Test — Continued Test Result ABORT Description/ Recommendation The signaling link has failed, so the system cannot send any messages on behalf of this trunk. 1. Check the results of Test #1251 (Signaling Link State Test ).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Page 10-1305 The test fails if the board is not inserted, if there is an internal system error, or if a reply was not received within the prescribed time. The test aborts if the signaling link is disconnected, the request is already active, or if the B-Channel is in an Out-Of-Service state. Table 10-452.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Page 10-1306 If a test call is running when scheduled maintenance starts, the green LED is turned off. To determine if a test call is still running, use the list isdn-testcall and status isdn-testcall commands. A lit yellow LED on the Maintenance/Test circuit pack also indicates that a test call is running.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 10-453. Error Code 4 Page 10-1307 TEST #258 ISDN TEST Call Test Result Description/ Recommendation ABORT There is a problem with the Processor Interface Link. 1. Refer to the PI-LINK (Processor Interface Link) Maintenance documentation. 1004 ABORT B channel in use. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 10-453. Error Code 1119 Page 10-1308 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation The test call was aborted due to a normal call attempt on this trunk. The test call is performed only if the trunk is idle. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 10-453. Error Code 2074 Page 10-1309 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Bit and Block Error query failed. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 10-453. Error Code 2214 Page 10-1310 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Call terminated by unexpected disconnect. 1. Wait one minute and then try again. 2215 2216 2217 2218 2219 ABORT 2220 ABORT Internal system error 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDMODULE (Trunk Data Module) Page 10-1311 TDMODULE (Trunk Data Module) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TDMODULE1 MINOR test port PCSSpp l Trunk Data Module TDMODULE (a) WARNING test port PCSSpp l Trunk Data Module 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1312 TDM-BUS (TDM Bus) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TDM-BUS MAJOR test tdm P TDM Bus TDM-BUS MINOR test tdm P TDM Bus TDM-BUS WARNING test tdm P TDM Bus The TDM Bus consists of a duplicated TDM Bus on each port network (PPN and EPN): TDM Bus A and TDM Bus B.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1313 suspected, the system technician should run the test tdm P system technician command. If any of the resulting tests fail, then the system technician must manually perform a TDM Bus isolation procedure to identify the cause of the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1314 4. If some TDM Bus tests fail, continue with the next circuit pack. 5. If there are no more circuit packs in the list, go to Procedure 2. 6. If all the TDM Bus tests pass, the problem has been fixed. Procedure 2 This procedure removes and re-inserts port circuit packs (purple slot); one or several at a time.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1315 ■ If any of the TDM Bus tests fail, the re-inserted circuit pack is faulty. Replace the circuit pack and do this procedure again for the new circuit pack. ■ If none of the TDM Bus tests fail, then the problem has been fixed. Procedure 3 This procedure removes and re-inserts control carrier circuit packs one at a time.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1316 In a High or Critical Reliability System A less destructive procedure for processor complex circuit packs can be used rather than the one described for standard systems.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1317 cover of the cabinet. When the length of the TDM Bus is modified via this procedure, the circuit packs that are essential to system operation and TDM Bus maintenance (for example, Network Control circuit pack, Tone-Clock circuit pack, Tone Detector circuit pack) must still be connected to the new shortened TDM Bus.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1318 until it receives a restart message when the control channel is on the same TDM Bus PT or when this circuit pack is powered up again.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1319 ! WARNING: This command removes power and returns power to the designated Medium cabinet port carrier. Thus, any other circuit packs on this carrier is also temporarily taken out-of-service. Error Log Entries and Test to Clear Values Table 10-454.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1320 b. This error indicates the TDM Bus is corrupted. If the corruption was on the Control Channel bus and this system has High or Critical Reliability, TDM Bus maintenance automatically switches the control channel and/or tones to the other bus. The same strategy applies if the corruption was on the bus carrying the tones.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1321 g. These errors indicate communication problems. On a High or Critical Reliability system, TDM Bus maintenance may switch the Control Channel bus and/or Tone bus to the other bus. Test the TDM Bus via the test tdm P command and follow the procedures according to the error codes reported from the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1322 Table 10-455. TEST #294 or #295 Idle Time Slot Test on TDM Bus A or TDM Bus B Error Code Test Result Description/ Recommendation none ABORT Could not allocate the necessary system resources to run this test. For example, maintenance could be running on the Tone Detector circuit pack and it is using the CPTRs.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-456. Error Code none Page 10-1323 TEST #296 Control Channel Test — Continued Test Result FAIL Description/ Recommendation Communication through the Control Channel is not working. The problem is not necessarily the TDM Bus itself. 1. Display the hardware error and alarm log for the Tone-Clock circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-457. Error Code Page 10-1324 TEST #297 Digit Detection Test Test Result Description/ Recommendation none, 1001 2100 ABORT Could not allocate the necessary system resources to run this test. 1005 ABORT Since this test is valid only on the non-control channel bus, it aborts execution when run on the control channel bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1325 For a system with a TN756 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence Long Test Sequence D/ND1 X D SAKI Reset Test (#53) (a) Clock Health Test (#46) (b) X X ND Control Channel Loop Around Test (#52) (a) X X ND Tone Detection Verification Test (#42) (c) X X ND Tone Detector Audit/Update
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-458.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1327 Table 10-459. TEST #149 TDM Bus Clock Slip Inquiry Test Error Code 1001 Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1328 Table 10-459. TEST #149 TDM Bus Clock Slip Inquiry Test — Continued Error Code Test Result PASS Description/ Recommendation The Tone-Clock circuit pack does not detect any timing slips.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-460. Error Code ANY Page 10-1329 TEST #150 TDM Bus Clock PPM Inquiry Test — Continued Test Result FAIL Description/ Recommendation This error represents the number of PPM errors detected on the external synchronization source since the last PPM inquiry was sent to the Tone-Clock circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-460. Error Code Page 10-1330 TEST #150 TDM Bus Clock PPM Inquiry Test — Continued Test Result PASS Description/ Recommendation The Tone-Clock circuit pack does not detect timing any PPM errors.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1331 TDM-Clock Circuit Pack Type Test (#574) The purpose of this query is to check if the required type of Tone-Clock circuit pack (TN780) is present when the Stratum 3 clock is administered. Table 10-462.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-463. Error Code Page 10-1332 TEST #651 Standby Reference Health Check Test — Continued Test Result Description/ Recommendation 0 FAIL If the Tone-Clock circuit pack is in the PPN, the external synchronization timing source for side A of the Stratum 3 clock, or for the Primary DS1 reference is either absent or invalid.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1333 TDM-CLK (TDM Bus Clock) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO TDM-CLK MAJOR test tone-clock UUC short TDM Bus Clock TDM-CLK MINOR test tone-clock UUC short TDM Bus Clock TDM-CLK WARNING release tone-clock UUC TDM Bus Clock 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Tone-Clock Role Page 10-1334 Initial External Synchronization Source Synchronization Facilities MASTER SLAVE Backup External Synchronization Source Stratum 3 Clock Source "A" Source "B" DS1 Primary and Secondary DS1 Primary DS1 Secondary DS1 Primary Only DS1 Primary None No External Source None None PNC Duplication
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) TDM Bus Clock Error Log Entries — Continued Table 10-464.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1336 d. The Tone-Clock circuit pack in the PPN is not a TN780 while a Stratum 3 synchronization is administered. Replace the Tone-Clock in the PPN with a TN780, or change synchronization administration to Stratum 4 if a Stratum 3 clock is not being used. e. The tone-clock has reported an out-of-lock condition.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1337 2. Otherwise, enter the display errors command, and follow corrective procedures for any other TDM-CLK, TONE-BD, SYNC, DS1C-BD, EXP-INTF, SNC-BD, and SNI-BD errors logged, except for those in the following table.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1338 2. Replace the current standby Tone-Clock circuit pack. See How to Replace the Tone-Clock Circuit Pack in the TONE-BD section. j.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1339 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the SAKI Reset Test for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1340 TDM Bus Clock Circuit Status Inquiry Test (#148) The TDM Bus Clock circuitry is checked for sanity. Any problems that are found are reported via error codes Table 10-465.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-465. Error Code 64 Page 10-1341 TEST #148 TDM Bus Clock Circuit Status Inquiry Test — Continued Test Result FAIL Description/ Recommendation This message is only sent when an uplink message has reported the loss of valid synchronization timing information coming into this Port Network.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-466. Error Code 1001 Page 10-1342 TEST #149 TDM Bus Clock Slip Inquiry Test Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-467. Error Code 1001 Page 10-1343 TEST #150 TDM Bus Clock PPM Inquiry Test Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1344 ■ Set the PPM threshold at 60 PPM for TN768 and TN780. Set the PPM threshold at 85 PPM for TN2182.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1345 TEST #574 Board Type Check Test — Continued Table 10-469. Error Code Test Result PASS Description/ Recommendation The proper (TN780) Tone-Clock circuit pack code is present for Stratum 3 Clock synchronization.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-470. Error Code Page 10-1346 TEST #651 Standby Reference Health Check Test — Continued Test Result PASS Description/ Recommendation The external synchronization timing source is valid.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TIE-BD (Tie Trunk Circuit Pack) Page 10-1347 TIE-BD (Tie Trunk Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TIE-BD MIN test board PCSS sh Tie Trunk Circuit Pack TIE-BD WRN test board PCSS sh Tie Trunk Circuit Pack 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1348 TIE-DS1 (DS1 Tie Trunk) MO Name (in Alarm Log) Alarm Level InitialCommand to Run Full Name of MO TIE-DS11 MAJOR2 test trunk l DS1 Tie Trunk TIE-DS1 MINOR test trunk l DS1 Tie Trunk TIE-DS1 WARNING test trunk DS1 Tie Trunk 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1349 Hardware Error Log Entries and Test to Clear Values DS1 Tie Trunk Maintenance Error Log Entries Error Type 0 1 1 (a) Aux Data 0 Associated Test Any Alarm Level On/Off Board Test to Clear Value Any Any test trunk / sh r 1> 57476 57477 57485 57487 15 (b) Any Port Audit and Update Test (#36) 18 (c)
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1350 DS1 Tie Trunk Maintenance Error Log Entries 2562(j) 16665 2817(k) 52992 3840 (j) Any Port Audit and Update (Test #36) Continued on next page 1. 2. 3. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate test description and follow the recommended procedures.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1351 d. Error Type 130—This error type indicates that the circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. e. Error Type 257—The DS1 Interface circuit pack detects a hardware error on the DS1 tie trunk.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1352 l. Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error. Enter status trunk command and verify the status of the trunk. If the trunk is out-of-service, then enter release trunk command to put it back to in-service. Retry the test command.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-471. Error Code Page 10-1353 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-471. Error Code 1003 Page 10-1354 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-471. Error Code Page 10-1355 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation This can be due to on-board or off-board problems. Off-board problems of concern include EXP-PN and EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1356 instructed to listen to several different tones and conference the tones together. The resulting signal is then measured by a Tone Detector port. If the level of the tone is within a certain range, the test passes. Table 10-472.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-472. Error Code 1003 Page 10-1357 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-472. Error Code 2053 Page 10-1358 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation At least one of the following errors is found on the DS1 circuit pack: 1281— Loss of signal, 1793—Blue Alarm, 2049—Red Alarm, 2305—Yellow Alarm, 1537—Hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-472. Error Code TEST #7 Conference Circuit Test — Continued Test Result 0 Page 10-1359 Description/ Recommendation PASS The port can correctly conference multiple connections. User-reported troubles on this port should be investigated using other port tests and by examining station, trunk, or external wiring.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-473. Error Code 1000 Page 10-1360 TEST #36 Audit and Update Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. Use the display port UUCSSpp command to determine the trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-473. Error Code 0 Page 10-1361 TEST #36 Audit and Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1362 5. The outgoing signal type of the trunk is either automatic or immediate-start. Table 10-474. Error Code 1000 TEST #136 DS1 Tie Trunk Seizure Test Test Result Description/ Recommendation ABORT Internal System Error. ABORT System resources required to run this test were not available.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-474. Error Code 1018 Page 10-1363 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result ABORT Description/ Recommendation The test was disabled via translation. You may want to determine why the test has been disabled before you enable it. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-474. Error Code Page 10-1364 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result FAIL Description/ Recommendation The far-end trunk did not respond to the seizure of the near-end trunk within the allowable time period. This test could have associated in-line errors in the error log. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-474. Error Code 0 Page 10-1365 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1366 TIE-TRK (Tie Trunk) MO Name (in Alarm Log) TIE-TRK 2 Alarm Level MAJOR 3 Initial Command to Run1 Full Name of MO test port PCSSpp l Tie Trunk TIE-TRK MINOR test port PCSSpp l Tie Trunk TIE-TRK WARNING test port PCSSpp sh Tie Trunk 1. 2. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) PBX Page 10-1367 TIE TIE TRUNK TRUNK CIRCUIT CIRCUIT PACK PACK PBX PORT PORT TIE TRUNK Figure 10-93. Tie Trunk Interactions The number of tests to be implemented for Tie Trunk maintenance depends upon the TIE-TRK circuit packs involved. The test are as follows: 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1368 — Seizure Test (for TN497 circuit packs only)—Verifies the seizure capabilities of the circuit pack. This test seizes the trunk and outpulses a "pause." The port reports the result of the seizure attempt uplink. The test can be disabled via Trunk Group Administration.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1369 Hardware Error Log Entries and Test to Clear Values Table 10-475.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-475.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1371 e. On an outgoing wink-start or delay-dial trunk, the wink time was too short (less than 80ms) for a valid signal. Check the far-end PBX to ensure a translation match at both ends. f. This is a software audit error that does not indicate any hardware malfunction.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1372 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-476. Error Code Page 10-1373 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-476. Error Code 1003 Page 10-1374 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-476. Error Code 0 Page 10-1375 TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation PASS The port is correctly using its allocated time slots. User-reported troubles on this port should be investigated using other port tests and examining station, trunk or external wiring.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1376 Table 10-477. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 7 Test Result ABORT Description/ Recommendation The conference circuit test was aborted. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1377 Table 10-477. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present, or some Tone Detectors may be out-of-service. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1378 Table 10-477. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 7, Test Result FAIL Description/ Recommendation The conference capabilities of the port failed (Error Code 7). 129, The reflective 404-Hz Tone Test failed. No transmission was detected to or from the port (Error Code 129).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1379 Table 10-477. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code Test Result PASS Description/ Recommendation Tie trunk Loop Around and Conference Test is successful. This port is functioning properly. 1. If users are reporting troubles, examine loop connections to the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-478. Error Code Page 10-1380 TEST #36 Audit Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1381 Tie Trunk Seizure Test (#73), Tie Trunk Dial Test (#747). Seizure Test(#73) The Tie Trunk Seizure Test activates the M lead and checks for a response from the external end within 10 seconds. This test is applicable only to wink start and delay dial outgoing trunks.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-479. Error Code 1005 Page 10-1382 Seizure Tests (#73, #747, #73) — Continued Test Result ABORT Description/ Recommendation (Non-TN439 circuit packs only.) This test is not valid for this trunk translation.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-479. Error Code Page 10-1383 Seizure Tests (#73, #747, #73) — Continued Test Result PASS Description/ Recommendation The relevant seizure test passes. This port is functioning properly. 1. If users are reporting troubles, examine loop connections to the port, wiring, and stations.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-480. Error Code 1000 Page 10-1384 TEST #74 Tie Trunk EPF Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The trunk may be busy with a valid call. Use the display trunk xx to determine trunk group/member number of the port.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-480. Error Code 1040 Page 10-1385 TEST #74 Tie Trunk EPF Test — Continued Test Result ABORT Description/ Recommendation This test is not performed for trunk ports administered as "access endpoints." 1. Verify this port is an access endpoint by using the display port command. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1386 Transmission Test (#844-848) This test is non-destructive. NOTE: Tests #844-848 are not supported on a International switch. These tests are run by the Automatic Transmission Measurement System (ATMS). They are not part of the long or short trunk test sequences.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-481. Error Code 1004 Page 10-1387 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use status trunk to determine when the port is available for testing. 1. Retry the command at 1 minute intervals for a maximum of 5 retries. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-481. Error Code 1915 Page 10-1388 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation Busy tone detected from far end. 1. Since the test line at the far end was busy. Try the test again. 2. If the test continues to abort, the problem is with the far end system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-481. Error Code 1941 Page 10-1389 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation High frequency singing return loss self check failed. 1. Test the TN771 circuit packs. 2. If the test continues to abort escalate the problem. 1942 ABORT Echo return loss self check failed. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Table 10-481. Error Code 2056 Page 10-1390 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation An error occurred while trying to obtain results from the TN771 circuit pack. 1. Test the TN771 circuit packs. 2. If the test continues to abort escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1391 TONE-BD (Tone-Clock Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MAJOR test tone-clock PC Tone-Clock Circuit Pack TONE-BD MINOR test tone-clock PC Tone-Clock Circuit Pack TONE-BD WARNING release tone-clock PC Tone-Clock Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1392 High Reliability Option Systems with the High Reliability Option (duplicated SPE, simplex PNC) have one Tone-Clock circuit pack in each PPN control carrier, A and B.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1393 Tone-Clock interchanges occur only as a result of changes in the health of Tone-Clock circuit packs, as perceived by maintenance software. When both Tone-Clock circuit packs are equally healthy, no preference is given to one over the other, regardless of which SPE carrier is active.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1394 Manual EPN Tone-Clock Interchange In an EPN with duplicated Tone-Clock circuit packs, one circuit pack is always preferred over the other. This is the Tone-Clock circuit pack in carrier A. The intention is that the preferred circuit pack be active whenever it is healthy.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1395 tones will be used for dial and confirmation tones. Values for dial confirmation tone can be set independently on the change system-parameters miscellaneous form. Whenever such changes are made, the effects are immediately enforced on all TN780 Tone-Clock circuit packs without disrupting tone or timing services.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1396 When replacing the Tone-Clock circuit pack, always replace it with a comparable Tone-Clock circuit pack for the system. See the following table: System Type Tone-Clock Circuit Pack Code One-port network single-carrier cabinet system without High or Critical Reliability.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1397 come on and off wi thin 30 seconds. Then, all red LEDs of any Expansion Port Networks will come on and go off within the next 30 seconds.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1398 maintenance objects on the circuit pack. Flashing patterns of the yellow and green LEDs correspond to the following service states: Tone-Clock LED Flashing Codes Condition Tone-Clock Circuit State Explanation "flashing yellow" 2.7 seconds on, .
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1399 used to make the preferred tone board active when maintenance activity is completed. There is no preferred tone clock for the PPN, but carrier A is preferred for EPNs. ■ ■ status system—verify the Tone-Clock circuit pack switched to the other Tone-Clock circuit pack or check the LEDs.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1400 Tone-Clock circuit pack will be in standby mode. Since the replacement procedure was not successful, follow normal escalation procedures. If the new Tone-Clock circuit pack is able to generate system clocks, there will be no system disruption. 8. Place several phone calls. 9.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1401 Hardware Error Log Entries and Test to Clear Values Error Type Tone-Clock Circuit Pack Error Log Entries On/Off Associated Test Alarm Level Board Aux Data 01 0 Any Any Any 1(a) 0 Circuit pack removed or SAKI Sanity Test (#53) MINOR ON 18(b) 0 busyout tone-clock PC WARNING OFF 23(c) 0 None W
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1402 NOTE: The alarm is logged approximately 11 minutes after the circuit pack is removed/SAKI Sanity Test (#53) fails. If the circuit pack is not present in the system, insert a circuit pack in the slot indicated by the error to resolve the error.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1403 d. Error Type 125A wrong circuit pack is inserted in the slot where this circuit pack is logically administered.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1404 NOTE: Replacing the circuit pack and retesting it with the test tone-clock command is not adequate to retire this alarm and return the Tone-Clock Circuit Pack to full service; the Clock Health Inquiry test (#46) will continue to fail.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1405 appropriate circuit pack code and replace the Tone-Clock circuit pack according to the procedures indicated for this system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1406 3. If the t/c selector has not undergone an interchange since the error occurred, go to the next step. If such an interchange has taken place, interchange back to the formerly active t/c selector. Use the set expansion-interface command when investigating an EPN Tone-Clock.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1407 — If both Tone-Clocks can be interchanged into, and interchanges succeed when either t/c selector is active, the problem has been resolved. If the problem persists after following the above steps, follow normal escalation procedures. n. Error Type 3840This error is not service-affecting and can be ignored.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1408 For a system with a TN756 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence SAKI Sanity Test (#53) (a) Long Test Sequence D/ND1 X D Clock Health Inquiry Test (#46) X X ND Control Channel Loop Around Test (#52) (a) X X ND Tone Detection Verification Test (#42) (b) X X ND Tone
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1409 For a system with a TN768, TN780 or TN2182 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence Long Test Sequence SAKI Reset Test (#53) (a) X Clock Health Inquiry Test (#46) X X Control Channel Loop Around Test (#52) (a) X X Tone Generator Crosstalk Test (#90) (b) X Tone Generator T
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1410 specified frequency. If the circuit pack did not have a loss of clock or TDM-CLK error 1 at threshold, the inquiry reports PASS. This is not really a test, in the sense that it simply reports status held by the system, and does not generate new information or raise alarms.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1411 TONE-PT (Tone Generator) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TONE-PT MAJOR test tone-clock PC sh Tone Generator TONE-PT MINOR test tone-clock PC sh Tone Generator TONE-PT WARNING release tone-clock PC sh Tone Generator NOTE: Replacing the tone/clock circuit pack requi
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1412 Hardware Error Log Entries and Test to Clear Values Tone Generator Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test tone-clock PC r 1 1(a) 17664 Tone Generator Audit/ Update Test (#41) MAJOR/ MINOR ON test tone-clock PC r 2 18(b) 0
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1413 f. Infrequent errors, at a rate which does not bring up an alarm, probably do not affect service, unless there are customer complaints of no tones, or incorrect tones which can not be explained in any other way.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1414 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1415 For a system with a TN768, TN780 or TN2182 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence SAKI Reset Test (#53) (a) Long Test Sequence D/ND1 X D Clock Health Test (#46) (b) X X ND Control Channel Loop Around Test (#52) (a) X X ND X ND Tone Generator Crosstalk Test (#90) Tone Generat
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1416 Detector touch-tone detector. If any of the digits fail, the test is repeated using a touch-tone detector in another Tone Detector circuit pack. For the second part, the Tone Generator is told to generate call progress tones that are detected and identified by a tone detector.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-484. Error Code 1002 Page 10-1417 TEST #40 Tone Generator Transmission Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test connection. This can happen when the system is heavily loaded.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-484. Error Code Page 10-1418 TEST #40 Tone Generator Transmission Test — Continued Test Result Description/ Recommendation 105 (a) FAIL Generation of 440-Hz failed. 109 (a) FAIL Generation of 2225-Hz failed. 110 (b) FAIL Generation of 404-Hz level invalid. 111 (b) FAIL Generation of 1004-Hz low level invalid.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1419 the tone generation facility (that is, Tone Detector Circuit Pack maintenance). In this case, the Tone-Clock circuit pack can be replaced as suitable to the customer. c. Error code 115 may also be caused by TDM Bus corruption.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-485. Error Code TEST #41 Tone Generator Update/Audit Test — Continued Test Result 2 Page 10-1420 FAIL Description/ Recommendation The system requires TN2182 tone-clocks to support the currently administered country-options tone generation parameters. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-486. Error Code Page 10-1421 TEST #90 Tone Generator Crosstalk Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Page 10-1422 TSC-ADM (Administered Temporary Signaling Connections) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TSC-ADM none none Administered Temporary Signaling Connections TSC-ADM none none Administered Temporary Signaling Connections No alarms are generated f
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Page 10-1423 ADMTSC maintenance provides a strategy to verify that a far-end can respond to an ISDN-PRI USER INFORMATION TSC heartbeat message, thereby indicating that user to user signaling is functioning. In addition, maintenance can retrieve the status of the ADMTSC’s connection state.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Page 10-1424 b. The port field in the error log contains the signaling group number for TSC-ADM errors. System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-487. Error Code 1005 Page 10-1425 TEST #604 TSC Hartbeat Inquiry Test Test Result ABORT Description/ Recommendation The Administered TSC does not exist. 1. Display the administration for the Administered TSC. 2. If an Administered TSC is exists, reissue the test tsc-administered command. 3.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-487. Error Code 1147 Page 10-1426 TEST #604 TSC Hartbeat Inquiry Test Test Result ABORT Description/ Recommendation The ADMTSC is being torn down. 1. Issue the status tsc-administered command at one-minute intervals a maximum of three times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-487. Error Code 2000 Page 10-1427 TEST #604 TSC Hartbeat Inquiry Test Test Result ABORT Description/ Recommendation The Administered TSC is not responding to a TSC heartbeat inquiry. 1. Retry the test tsc-administered command at one-minute intervals a maximum of three times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1428 TTR-LEV (TTR Level) MO Name (in Alarm Log) TTR-LEV 1. Alarm Level WARNING Initial Command to Run See Note1 Full Name of MO TTR Level See the "Repair Procedure for the TTR Level Maintenance Object" section.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1429 The TTR Level (Touch Tone Receiver Level) MO is used to represent the following possible events: 1. The total number of General Purpose Tone Detector Ports (GPTD-PTs), [also known as Call Progress Tone Receivers (CPTRs)], currently in service is less than the administered threshold number. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1430 2. Issue the change system-parameters maintenance command. Check the administered value(s) for TTRs and CPTRs for service on the Tone Detector circuit packs or for CCRs on the Call Classifier Port (CLSFY-PT) circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1431 Hardware Error Log Entries and Test to Clear Values TTR Level Error Log Entries Error Type Aux Data 1 (a) 1 2 (b) 2 3 (c) 3 4 (d) 4 5 (e) 5 6 (f) Associated Test Alarm Level On/Off Board Test to Clear Value None WARNING (See the WARNING message below) OFF WARNING OFF 6 WARNING OFF 7 (g) 7 MAJOR OFF
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1432 e. Error code 5 does not indicate a current error condition. It indicates that the number of Call Classifier ports (CLSFY-PT) in service was below the administered threshold, but is now equal to or greater than the threshold.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1433 UDS1-BD (UDS1 Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO UDS1-BD MAJOR test board PCSSpp sh UDS1 Interface Circuit Pack UDS1-BD MINOR test board PCSSpp l UDS1 Interface Circuit Pack UDS1-BD WARNING test board PCSSpp sh UDS1 Interface Circu
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1434 The Packet Interface circuit pack, in turn, communicates with the UDS1 circuit pack’s D-channel via the Packet Bus. For the INTEL version of D92, the system software generates and/or receives the actual ISDN-PRI signaling messages (Q.931).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1435 Loopback Jack, or between the Integrated CSU and remote CSU. These loopback tests are explained in detail later in this UDS1-BD section, but Figure 10-94 gives a high level overview of the loopback points.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1436 Circuit Pack Administration and Options The DS1 configuration for each circuit pack is administered on the DS1 Circuit Pack form. Bit Rate is set to 1.544 Mbps for 24-channel systems, and 2.048 Mbps for 32-channel systems.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1437 24 CHNL 32 CHNL 120 OHM Insert the jumpers into the blocks so as to join the center row of pins and the row designating the desired options. 75 OHM Figure 10-96. TN464C/D DS1 Option Jumpers The option switch located on the component side of the TN464E/F circuit pack must be set correctly.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1438 Ω Figure 10-97. Ω TN464E/F DS1 Option switches Hardware Error Log Entries and Test to Clear Values Table 10-488.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-488.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-488.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-488.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1442 1. Make sure all conditions for administration are met and that a functioning UDS1 circuit pack is inserted in the correct slot, or 2. Completely remove the UDS1-BD from the system using the following steps: a.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1443 If the UDS1 board detects only one of these hardware problems, then the error will disappear when none of these faults are detected for 10 minutes. If the same Aux Data value is logged more than once in a 24 hour period, the circuit pack should be replaced. g. LAN External RAM Error.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1444 m. DS1 circuit pack suffix incorrect for CSU Module. The Near-End CSU Type field on the add ds1 form has been administered as integrated but the DS1 circuit pack is not a TN464F or later suffix UDS1 board.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1445 r. Far CSU Loopback deactivation error. This error occurs when the TN464F circuit pack could not deactivate a far-end CSU loopback on power-up/reset or upon software request.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1446 This error will isolate the board from the Packet Bus and raise an alarm. If the Packet Bus is not alarmed, enter the following commands: busyout board PCSS, reset board PCSS, test board PCSS, release board PCSS. This should clear the alarm and restore the board to the Packet Bus.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1447 ab. Error 3900 is used to give status information on a CPE Loopback Jack Test. The value in the Aux Data field indicates the status of the loopback test. 1 — Test is currently running. 2 — Test failed because loopback could not be activated. 3 — Test failed because test pattern could not be detected.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-489.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-489.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-490. Error Code TEST #50 NPE Connection Audit Test — Continued Test Result 0 Page 10-1450 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-491. Error Code Page 10-1451 TEST #52 Control Channel Loop Around Test — Continued Test Result FAIL Description/ Recommendation The circuit pack failed to return the circuit pack code or vintage. 1. Retry the command a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-492. Error Code None Page 10-1452 TEST #53 SAKI Sanity Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the reset board command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-492. Error Code 0 Page 10-1453 TEST #53 SAKI Sanity Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-493. Error Code 2012 Page 10-1454 TEST #135 Internal Loop Around Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the reset board command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-493. Error Code 1039 Page 10-1455 TEST #135 Internal Loop Around Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-493. Error Code Page 10-1456 TEST #135 Internal Loop Around Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device such as a PRI terminal adapter: 1. Retry the reset board command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-493. Error Code 0 Page 10-1457 TEST #135 Internal Loop Around Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1458 If a TN464F circuit pack detects certain I-CSU hardware errors, it will notify maintenance. When the maintenance subsystem receives notification of the I-CSU error, it will execute this Loss of Signal Inquiry test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-494. Error Code 2000 Page 10-1459 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-494. Error Code Page 10-1460 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation UDS1 Interface circuit pack detects a Loss of Signal alarm. The physical link is broken or the remote DS1 endpoint is down.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-494.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-494. Error Code 1311 Page 10-1462 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The Integrated CSU (I-CSU) Module Equipment Loopback (ELB) test (#1210) failed. This test is executed by the I-CSU during I-CSU power-up/reset (i.e.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-494. Error Code 1320 Page 10-1463 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation A 120A1 CSU module hardware failure or an ICSU serial interface audit failure was detected by the TN464F UDS1 circuit pack. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-494. Error Code 1324 0 Page 10-1464 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL A non-service affecting CSU Module audit failure was detected by the TN464F UDS1 circuit pack. No ports should be affected. No immediate action is required.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1465 transmitting the Yellow alarm and places the trunks or ports back into the service state before the Blue alarm occurs. Line Loopback Alarm The Line Loopback (LLB) is used by the remote DS1 endpoint to put the switch DS1 into a loopback mode.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-495. Error Code 2000 Page 10-1466 TEST #139 Blue Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-495. Error Code 1795 Page 10-1467 TEST #139 Blue Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 Interface circuit pack detects a Payload Loopback Alarm (PLB).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1468 maintenance software places all trunks or ports of the circuit pack into the out-of-service state. The inquiry test will be run every 10 minutes until the Red alarm is cleared. When the Red alarm is cleared, the UDS1 Interface circuit pack will stop transmitting the Yellow alarm to the remote DS1 endpoint.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-496. Error Code 2000 Page 10-1469 TEST #140 Red Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-496. Error Code Page 10-1470 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a red alarm. An out of frame condition occurred on the UDS1 interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-496. Error Code 1 Page 10-1471 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a loss of multiframe alarm (LMA). An out of frame condition occurred on the UDS1 interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-496. Error Code 0 Page 10-1472 TEST #140 Red Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1473 Remote Multiframe Alarm Remote Multiframe Alarm (RMA) indicates that the remote DS1 endpoint is in a Loss of Multiframe Alarm condition while the UDS1 Interface circuit pack is administered using the DMI-BOS common channel signaling. The RMA is handled as a Yellow alarm.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-497. Error Code Page 10-1474 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a yellow alarm sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-497. Error Code 1 Page 10-1475 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a remote multiframe alarm (RMA) sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-497. Error Code 2 Page 10-1476 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack is reporting a Yellow F5 fault alarm. There is a fault in the User-Network interface from the user (PBX) to the network.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-497. Error Code 0 Page 10-1477 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-498. Error Code Page 10-1478 TEST #142 Major Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-498. Error Code Page 10-1479 TEST #142 Major Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The performance of the DS1 link between the UDS1 interface circuit pack and the remote DS1 endpoint is very poor.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-498. Error Code 0 Page 10-1480 TEST #142 Major Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-499. Error Code Page 10-1481 TEST #143 Minor Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-499. Error Code Page 10-1482 TEST #143 Minor Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation If the UDS1 connects to a T1 network facility or to another switch, do the following: 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-499. Error Code 0 Page 10-1483 TEST #143 Minor Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-500. Error Code Page 10-1484 TEST #144 Slip Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-500. Error Code 1 to 88 Page 10-1485 TEST #144 Slip Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The test failed because the UDS1 interface circuit pack and the remote DS1 endpoint are not synchronized to the same clock rate. The UDS1 interface circuit pack detected a slip alarm.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-500. Page 10-1486 TEST #144 Slip Alarm Inquiry Test — Continued Error Code Test Result Description/ Recommendation 1 to 88 (cont’d.) FAIL (cont’d.) If the UDS1 connects to a line-side terminating device (for example, a PRI terminal adapter), do the following: 1.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1487 Misframe Alarm Inquiry Test (#145) Misframe Alarm indicates that framing bits observed on a UDS1 Interface circuit pack are in error. The Misframe Alarm Inquiry Test queries the total number of misframes that have occurred on a DS1 Interface circuit pack since the last inquiry.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-501. Error Code Page 10-1488 TEST #145 Misframe Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-501. Error Code 1 to 17 Page 10-1489 TEST #145 Misframe Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The test failed because the UDS1 interface circuit pack detected errors in the received framing bits pattern.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-501. Page 10-1490 TEST #145 Misframe Alarm Inquiry Test — Continued Error Code Test Result 1 to 17 (cont’d.) FAIL (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device such as a PRI terminal adapter: 1. Retry the command at 1 minute intervals for a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1491 Translation Update Test (#146) The Translation Update Test sends the circuit-pack-level information specified by System Administration to the UDS1 Interface circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-502. Error Code 0 Page 10-1492 TEST #146 Translation Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-503. Error Code Page 10-1493 TEST #1209 DS1 Board Loopback Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the test ds1-loop PCSS ds1/csu-loopback-tests command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-503. Error Code 2000 Page 10-1494 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-503. Error Code 0 Page 10-1495 TEST #1209 DS1 Board Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1496 In addition, the DS1 circuit pack hardware applies a DC current while the test is running in order to detect any broken wires which may not be detected by the loopback pattern itself.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-504. Error Code 1039 Page 10-1497 TEST #1210 CSU Equipment Loopback Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption. 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-504. Error Code 2000 Page 10-1498 TEST #1210 CSU Equipment Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-504. Error Code 0 Page 10-1499 TEST #1210 CSU Equipment Loopback Test — Continued Test Result Description/ Recommendation PASS The ELB test executed successfully. The test pattern was transmitted and received successfully over the connection from the TN464F DS1 board to the near-edge of the 120A1 CSU Module.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1500 received unaltered through the loopback. If the transmitted and received pattern is different, the test fails. In addition, the DS1 circuit pack hardware applies a DC current while the test is running in order to detect any broken wires which may not be detected by the loopback pattern itself.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-505. Error Code 1039 Page 10-1501 TEST #1211 CSU Repeater Loopback Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-505. Error Code 2000 Page 10-1502 TEST #1211 CSU Repeater Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-505. Error Code 0 Page 10-1503 TEST #1211 CSU Repeater Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1504 sent. If the loopback is not established within the 10 seconds, the test returns FAIL. The status of the CPE Loopback test will be available in the hardware error log via error type 3900. Several distinct aux values will be used to give the user information of the status of the test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-506. Error Code 1039 Page 10-1505 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-506. Error Code 2000 Page 10-1506 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-506. Error Code 3 Page 10-1507 TEST #1212 CPE Loopback Jack Test — Continued Test Result FAIL Description/ Recommendation The CPE Loopback Jack Test was not set up properly.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1508 The test is destructive and can only be initiated by a system technician demanded test ds1-loop PCSS far-csu-loopback-test-begin command. All trunks or ports on the UDS1 Interface circuit pack must be busied out via the system technician busyout board command before running the Far CSU Loopback Test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-507. Error Code Page 10-1509 TEST #1213 Far CSU Loopback Test — Continued Test Result Description/ Recommendation 1005 ABORT Far CSU Loopback Test cannot be executed in the current configuration. To run this, the TN464F or later suffix UDS1 must be administered for 24-channel operation.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-507. Error Code 2000 Page 10-1510 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-507. Error Code 3 Page 10-1511 TEST #1213 Far CSU Loopback Test — Continued Test Result FAIL Description/ Recommendation The Far CSU Loopback Test was not set up properly.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1512 One-Way Span Test (#1214) This test is destructive. The One-Way Span Test allows one-way span testing to and from remote test equipment or another DEFINITY communications system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-508. Error Code Page 10-1513 TEST #1214 One-Way Span Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the test ds1-loop PCSS one-way-span-test-begin command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-508. Error Code 2000 Page 10-1514 TEST #1214 One-Way Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-508. Error Code 0 Page 10-1515 TEST #1214 One-Way Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-509. Error Code Page 10-1516 TEST #1215 Inject Single Bit Error Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the test ds1-loop PCSS inject-single-bit-error command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-509. Error Code 0 Page 10-1517 TEST #1215 Inject Single Bit Error Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1518 The list measurements ds1 summary command will display the length of time the test ran (Test Duration field) and number of bit errors detected (Loopback/Span Test Bit-Error Count field).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-510. Error Code 2000 Page 10-1519 TEST #1216 End Loopback/Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-510. Error Code 0 Page 10-1520 TEST #1216 End Loopback/Span Test — Continued Test Result Description/ Recommendation PASS The active long-duration loopback or span test on the TN464F circuit pack was successfully terminated. NO BOARD The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-511. Error Code Page 10-1521 TEST #1227 ICSU Status LEDs Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-511. Error Code 0 Page 10-1522 TEST #1227 ICSU Status LEDs Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-BD Page 10-1523 VC-BD MO Name (in Alarm Log) Alarm Level VC-BD MAJOR VC-BD MINOR VC-BD 1. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-BD Page 10-1524 Table 10-512.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures VC-BD Page 10-1525 Reset the circuit pack by executing the busyout board PCSS, reset board PCSS, and release board PCSS commands. When it is reset, the circuit pack executes a set of tests to detect the presence of any of the above faults.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-BD Page 10-1526 System Technician-Demanded Tests: Descriptions and Error Code Order of Investigation Control Channel Loop-Around Test (#52) (a) 1. Short Test Sequence Long Test Sequence D/ND1 X X ND D = Destructive; ND = Nondestructive ! CAUTION: If the TN788 Voice Conditioner Circuit Pack (VC-BD) is not Vintage 2 or later, it must be replaced.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1527 VC-DSPPT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO VC-DSPPT MAJOR test port PCSSpp l r# Voice Conditioner DSP Port VC-DSPPT MINOR test port PCSSpp l r# Voice Conditioner DSP Port VC-DSPPT WARNING test port PCSSpp l r# Voice Conditioner DSP Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1528 Notes: a. This port has been busied out by the busyout port PCSSpp command. b. The VC DSP Port NPE Crosstalk Test(#1103) failed. c. The VC DSP Port Local TDM Loopback Test(#1104) failed. Run the Long Test Sequence. d. A critical hardware failure has been detected on the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Table 10-514. Error Code 1000 1001 Page 10-1529 TEST #1103 VC DSP Port NPE Crosstalk Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Figure 10-98.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1531 Table 10-515. TEST #1104 VC DSPPT Local TDM Loopback Test Error Code 1000 1001 Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port is busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1532 Table 10-515. TEST #1104 VC DSPPT Local TDM Loopback Test — Continued Error Code Test Result PASS Description/Recommendation The VC DSP Port Local TDM Loop Around Test passed. Continued on next page VC-DSP Port DSP Loopback Test (#1105) This test is destructive. This test verifies the connectivity of a VC-DSPPT across the TDM bus.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures VC-DSPPT Figure 10-99.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1534 Table 10-516. TEST #1105 VC-DSP Port DSP Loopback Test Error Code 1000 Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port is busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1535 VC Port Reset DSP Test (#1106) This test is destructive. This test resets the VC-DSPPT and the DSP associated with it. As part of the reset procedure, the VC-DSPPT will execute a series of self- tests on the hardware. If these self- tests fail, the test will fail; otherwise the test will pass.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-LEV (Voice Conditioner DSP Port Level) Page 10-1536 VC-LEV (Voice Conditioner DSP Port Level) MO Name (in Alarm Log) VC-LEV Alarm Level MAJOR Initial Command to Run See ‘‘Resolving VC-LEV Errors/Alarms’’ Full Name of MO VC-LEV Enable the MMCH feature on the System-Parameters Customer-Options form before changing the fields.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures VC-LEV (Voice Conditioner DSP Port Level) Page 10-1537 NOTE: When diagnosing a VC-LEV problem, resolve any alarms raised against VC-BD or VC-DSPPT maintenance objects. Clearing VC-BD or VC-DSPPT alarms may clear the VC-LEV alarm. The VC circuit pack is maintained by the software similarly to the Tone Detector circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-LEV (Voice Conditioner DSP Port Level) Page 10-1538 Error Log Entries and Test to Clear Values Table 10-518. Error Type 1 (a) VC-LEV Error Log Entries Aux Data Any Associated Test None Alarm Level MAJOR On/ Off Board Test to Clear Value OFF Notes: a.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1539 VC-SUMPT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO VC-SUMPT MAJ test port PCSS l r# Voice Conditioner Summer Port VC-SUMPT MIN test port PCSS l r# Voice Conditioner Summer Port VC-SUMPT WNG test port PCSS s r# Voice Conditioner Summer Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1540 Notes: a. This port has been busied out with the busyout port PCSSpp command. b. The circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, replace or reinsert the circuit pack. c. The NPE Crosstalk Test(#1103) failed. d. The VC Summer Port Local TDM Loopback Test(#1100) failed.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1541 Table 10-520. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result Description/Recommendation 2012 ABORT Internal system error 2100 ABORT Could not allocate the necessary resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures VC-SUMPT Figure 10-100.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1543 Table 10-521. TEST #1100 VC Summer Port Local TDM Loopback Test Error Code 1000 Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1544 WAE-PORT (Wideband Access Endpoint Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run WAE-PORT1 MINOR test access-endpoint l Wideband Access Endpoint Port WAE-PORT WARNING test access-endpoint Wideband Access Endpoint Port 1.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1545 endpoint equipment but is connected to a far-end CPE (for example, another DEFINITY PBX) via the dedicated fractional T-1. All Wideband Access Endpoint functionality and operation is identical on both line-side and network facilities.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1546 Notes: a. The wideband access endpoint has been busied out by a busyout access-endpoint command. No calls can be made to this extension. b. The circuit pack has been removed, or it has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. c.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1547 selected time slot and that it never crosses over to time slots reserved for other connections. If the NPE is not working correctly, one-way and noisy connections may be observed. This test is usually only part of a port’s Long Test Sequence, and it takes between 20 and 30 seconds to complete.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Table 10-522. Error Code 1004 Page 10-1548 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use the status access-endpoint command to determine when the port is available for testing.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Table 10-523. Error Code Page 10-1549 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at one minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1550 Port Audit and Update Test (#36) This test sends port level translation data from switch processor to the UDS1 Interface circuit pack to ensure that the wideband access endpoint port’s translation is correct. Table 10-524.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1551 XXX-BD (Common Port Circuit Pack) The Common Port Circuit Pack Maintenance is a set of common tests used by all the circuit packs with the generic hardware that interfaces with the TDM bus. Circuit packs included in this category are listed on the following pages.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1552 XXX-BD Common Circuit Packs The following list of circuit packs are listed by apparatus code, including circuit packs used in non-United States installations. . Table 525.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 525.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 525.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1555 Hardware Error Log Entries and Test to Clear Values Common Port Circuit Pack Maintenance Error Log Entries Aux Data Error Type Associated Test Alarm Level On/Off Board 01 0 Any Any Any 1(a) 0 Circuit pack removed or SAKI Sanity Test (#53) MINOR ON 18(b) 0 busyout board PCSS WARNING OFF 23(c)
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1556 NOTE: The alarm is logged approximately 11 minutes after the circuit pack has been removed and/or SAKI Sanity Test (#53) fails. If the circuit pack is not in the system, insert a circuit pack (in the same slot as the error indicates) to resolve this error.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1557 approximately every 10 minutes. If the hardware problem is resolved, the "leaky bucket" strategy should clear the alarm in approximately 30 minutes. However, if the alarm does NOT clear in 30 minutes, the circuit pack should be replaced. i.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1558 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-526.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-527. Error Code 2000 Page 10-1560 TEST #51 Ringing Application Circuit Test — Continued Test Result ABORT Description/ Recommendation There was no response from the board. 1. If error type 1538 (hyperactivity) is present in the error log, follow the maintenance strategy that is recommended for this error type. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-527. Error Code Page 10-1561 TEST #51 Ringing Application Circuit Test — Continued Test Result FAIL Description/ Recommendation No ringing current is detected. The ringing application circuitry on this circuit pack probably is not healthy. 1. Retry the command again. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-528. Error Code Page 10-1562 TEST #52 Control Channel Loop Around Test — Continued Test Result FAIL Description/ Recommendation The test failed because the circuit pack failed to return the circuit pack code or vintage. 1. Retry the command for a maximum of 5 times. 2.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-529. Error Code none Page 10-1563 TEST #53 SAKI Sanity Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1564 Neon Test (#220) This test checks the voltage required to light the neon lamp on an analog terminal. A relay connects a 150V DC source from the backplane of the circuit pack onto the voltage bus, and another relay connects a 2K shunt from the bus to ground.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-530. Error Code 1018 Page 10-1565 TEST #220 Neon Test — Continued Test Result ABORT Description/ Recommendation There are not any translated ports on the circuit pack, or if there are ports, then none are administered to have "neon." 1. Verify that there are ports administered on the circuit pack.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-530. Error Code Page 10-1566 TEST #220 Neon Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 A Error Messages Error Messages from Chapter 8, Maintenance Commands A Error Messages Page A-1 A Error Messages from Chapter 8, Maintenance Commands busyout access-endpoint Help Messages If the user presses HELP after entering "busyout access-endpoint," the following message is displayed: Enter assigned extension Error Messages If the format for the extension is incorrect, the following error
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout board Page A-2 If the board that contains the access endpoint is not inserted in the system, the following message will be displayed: Board not inserted If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout cdr-link Page A-3 If the specified board is part of the DCS link, the board cannot be busied out unless the link itself is busied out first.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout data-module Page A-4 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance re
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 A Error Messages busyout journal-printer Page A-5 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenanc
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout mis Page A-6 Error Messages If the link identifier is not valid, the following error message is displayed: Link out of range, please press HELP If the link is not administered, the following error message is displayed: Link not administered or not enabled If the command entered is in conflict with another currently executing command, then a message will be displayed show
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout modem-pool Page A-7 busyout modem-pool This command will allow all members of a modem pool group to be busied out.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout packet-control Page A-8 busyout packet-control Help Messages If the system technician presses HELP after entering "busyout packet-control," the following message is displayed: Enter Packet Control location: [cabinet(1)];carrier(A-B) Error Messages If this command is entered for a packet-control that resides on the stand-by control complex of a duplicated system, the follo
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout port Page A-9 busyout port Help Messages If the system technician presses HELP after entering "busyout port," the following message will be displayed: Enter 7 character port number Error Messages If the format of the port location is incorrect, the following error message will be displayed: Port/Board invalid If the EPN on which the port resides is unavailable, the follo
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout pri-endpoint Page A-10 busyout pri-endpoint Help Messages If the user presses HELP after entering "busyout pri-endpoint," the following message is displayed: Enter assigned extension Error Messages If the format for the extension is incorrect, the following error message will be displayed: Extension invalid If the EPN on which the PRI endpoint resides is not accessible,
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout sp-link Page A-11 busyout sp-link Help Messages If the system technician presses HELP after entering "busyout sp-link," the following is displayed: Entry is not required Error Messages If the system printer link is not administered, the following message is displayed: Link not administered or not enabled If during the execution of a command a resource problem occurs that
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout station Page A-12 busyout station Help Messages If the system technician presses HELP after entering "busyout station," the following message will be displayed: Enter extension for an assigned station Error Messages If the format of the extension is incorrect, the following error message will be displayed: Extension invalid If the specified extension is not administered,
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout tdm Page A-13 busyout tdm Help Messages If the system technician presses HELP after entering "busyout tdm," the following message will be displayed: Enter TDM bus location: [network(1-3)];carrier(A-B) Error Messages If the technician does not enter a port network number followed by bus, the following message will be displayed: Identifier invalid If the port network on wh
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout tone-clock Page A-14 Error Messages If an identifier greater than 3 (three) characters is entered, or the cabinet entered is not a digit (number), the following message will be displayed: Identifier invalid If the carrier entered is invalid, the following message will be displayed: Invalid carrier specified If the cabinet entered is not within the valid range of cabinets
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages busyout trunk Page A-15 busyout trunk Help Messages If the system technician presses HELP after entering "busyout trunk," the following message will be displayed: Enter assigned trunk group number [or group/member] Error Messages If the format of the identifier is invalid, the following message will be displayed: Format invalid If the range of the trunk group is incorrect, the f
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages cancel hardware-group Page A-16 cancel hardware-group Help Messages If the system technician presses help after entering "cancel hardware-group" the following message will be displayed: Entry is not required Error Messages If there is no "test hardware-group" command currently active to be canceled, the following message will be displayed: Command aborted - no hardware-group test
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages change synchronization Page A-17 change synchronization Help Messages If the user presses HELP after entering "change synchronization" the following message is displayed: Entry is not required Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflict
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages clear interface Page A-18 Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages clear isdn-testcall Page A-19 If, during the execution of a command, a resource problem occurs that requires the user to restart the command, then the following message is displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message is displayed: All maintenance resources
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages clear link Page A-20 If the test call has already completed, the following message is displayed: Test Call already terminated If, during the execution of a command, a resource problem occurs that requires the user to restart the command, this message displays: Command resources busy; Press CANCEL to clear, and then resubmit If all available maintenance resources are in use, this
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages clear mst Page A-21 If all of the available maintenance resources are currently in use, then the following message is displayed: All maintenance resources busy; try again later clear mst Help Messages If HELP is pressed after entering "clear mst," the following message is displayed: Entry is not required Error Messages If the command entered is in conflict with another currently
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages clear port Page A-22 clear port Help Messages If the system technician presses HELP after entering "clear port," the following message will be displayed: Enter 7 character port number Error Messages If the port is not administered, the following error message will be displayed: Port not marked If the command entered is in conflict with another currently executing command, then a
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages disable administered-connection Page A-23 If there is no update file on active processor, the following message is displayed: No update file on tape If the standby SPE is NOT in standby mode, the following message is displayed: is displayed: Cannot access the standby SPE at this time If the active SPE cannot establish a communication path to the standby SPE, the following messag
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages disable mst Page A-24 Identifier not assigned If the administered connection number entered is already disabled, the following message is displayed: Administered connection already disabled If the software data cannot be sent to the SAT, the following message will be displayed: Error encountered, can’t complete request If the command entered is in conflict with another currently
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages disable synchronization-switch Page A-25 disable synchronization-switch Help Messages If the system technician presses help after entering "disable synchronization" the following message will be displayed: Entry is not required Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of th
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display alarms Page A-26 Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later display alarms Help Messages If the technician presses HELP after entering "display alarms" the following message will be displaye
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display alarms Page A-27 To (day) "Enter day between 0-31" To (hour) "Enter hour between 0-23" To (minute) "Enter minute between 0-59" Cabinet: "Enter cabinet number (1-3)" Port Network: "Enter port network number (1-3)" Board Number: "Enter 5 character board number; cabinet(01-3):carrier(A-E):slot(00-20)" Port: "Enter port number; [cabinet(1-3)]:carrier(A-E):slot(0-2
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display disabled-tests Page A-28 To (month) "Entry must be all digits" To (day) "Entry must be all digits" To (hour) "Entry must be all digits" To (minute) "Entry must be all digits" Cabinet: "Entry invalid" Port Network: "Entry invalid" Board Number: "Board invalid" Port: "Port invalid" Category: ""xxxxxxxx" is an invalid entry; please press HELP" Extension: "E
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display errors Page A-29 Field Help Following are the help messages that the system technician will see upon tabbing to the specified field and pressing the HELP key. Error Type: "Enter error type" Error List: The Error List field help provides the following help list: active-alarms, errors, cleared-errors.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display errors Category Page A-30 Maintenance Objects data-mod PDMODULE, TDMODULE, DT-LN-BD, DAT-LINE, DDP-PDM, DDP-TDM, BRI-DAT detector DTMR-PT, GPTD-PT, DETR-BD, TONE-BD dup-spe DUPINT, SHDW-CIR, SHDW-LINK, SPE-SELEC, STBY-SPE, TAPE, PROCR, MEM-BD, SW-CTL, CARR-POW, PR-MAINT, PI-BD, DATA-CHL, DATA-CON, DATA-BD, PKT-CTRL, CAP-MEM, PI-PT environ POWER, AC-POWER, CARR-POW
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display errors Category Page A-31 Maintenance Objects quick-st MO_AN_STA, MO_DIG_STA, MO_SCS_STA, MO_MET_STA, MO_PD_ MODULE, MO_TD_MODULE, MO_51D_TRM, MO_DTDM, MO_DL_PT, MO_16_PT, MO_AN2_STA, MO_ANN_PT, MO_PDT_PT, MO_PDG_STA, MO_BRI_PT, MO_BRI_EPT, MO_BRI_VUSR, MO_BRI_DUSR, MO_ASAI, MO_DS_CO, MO_CO_TRK, MO_DS_DID, MO_DID_TRK, MO_DS_TIE, MO_ TIE_TRK, MO_DSPRI_TRK, MO_DS_OPS, MO_
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display errors Page A-32 Extension: "Enter assigned extension" Trunk (group) "Enter group number between 1-99" Trunk (member) "Enter group member between 1-99, or blank" Field Error Messages Following are the error messages that will be displayed on the screen. The messages are displayed when the system technician tabs out of a field and the validation routines are executed.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display events Page A-33 display events display initcauses Help Messages If the system technician presses HELP after entering "display initcauses" the following message will be displayed: [’print’ or ’schedule’] Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed:
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display port Page A-34 display port Help Messages If the system technician presses help after entering "display port" the following message will be displayed: Enter assigned port, [’print’ or ’schedule’] Error Messages If the format for the port location is incorrect, the following message is displayed: Identifier invalid If the port location is not administered, the following m
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages display system-parameters maintenance Page A-35 display system-parameters maintenance Help Messages The following help message will be displayed when the system technician presses the help key after entering the display system-parameters maintenance command: [‘Print’ or ‘schedule’] display time Help Messages If the system technician presses HELP after entering "display time" the
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages download update-file Page A-36 If an update file which is created for a different system (i.e.,.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages download update-file Page A-37 Error on Application of the Patch A patch may not have been applied for the following reasons: 1. The memory card was write-protected. Remove this protection and issue a reset system x command 2. The patch identifiers were inconsistent. Run list configuration software and compare the old_patch identifier with the values in the update file. 3.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages enable administered-connection Page A-38 Inconsistent Software Versions on a Duplicated Switch Inconsistent software, as indicated by a failure in the data consistency test, can be caused by problems copying the update file to the standby or validation test failures on the standby.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages enable mst Page A-39 If the administered connection number entered is already enabled, the following message is displayed: Administered connection already enabled If the software data cannot be sent to the SAT, the following message will be displayed: Error encountered, can’t complete request If the command entered is in conflict with another currently executing command, then a
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages enable synchronization-switch Page A-40 enable synchronization-switch Help Messages If the system technician presses help after entering "enable synchronization-switch" the following message will be displayed: Entry is not required Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id o
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages format card-mem Page A-41 All maintenance resources busy format card-mem Help Messages If the system technician presses help after entering "format card-mem" the following message will be displayed: Enter ‘translation’ or ‘announcements’ or ‘coredump’ or ‘firmware’ ‘translation’ option formats for translation only ‘announcements’ option formats for translation and announcements ‘c
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages list disabled-mos Page A-42 If during the execution of a command a resource problem occurs that requires the user to restart the command, the following message is displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, the following message is displayed: All maintenance resources busy; try aga
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages list isdn-testcall Page A-43 list isdn-testcall Help Messages If the system technician presses help after entering "list isdn-testcall" the following message will be displayed: [’print’ or ’schedule’] Error Messages If the software data cannot be sent to the SAT, the following message will be displayed: Error encountered, can’t complete request.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages list measurements Page A-44 list measurements Help Messages If the system technician presses HELP after entering "list measurements ds1", the following list of options is displayed: log summary If the system technician presses HELP after entering "list measurements ds1 log" or "list measurements ds1 summary", the following message is displayed: Enter board location: [cabinet(1-3
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages list suspend-alm-orig Page A-45 Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages mark port Page A-46 No data in the system to list If an invalid identifier is entered, the following message is displayed: "identifier" is an invalid entry; please press HELP If an invalid count identifier is entered, the following message is displayed: "identifier" is an invalid identifier; press RETURN to execute modified command If an invalid port location or unadministered p
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages monitor bcms Page A-47 monitor bcms Help Messages If the system technician presses HELP after entering "monitor bcms", the following object command word choices will be displayed: Please enter one of the following object command words: skill split system Or press CANCEL to cancel the command If the system technician presses HELP after entering "monitor bcms system" the following
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 A Error Messages monitor system Page A-48 Entry is not required Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 A Error Messages monitor traffic Page A-49 Object command word omitted; please press HELP "xx" is an invalid identifier; press RETURN to execute modified command If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the a
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages recycle carrier Page A-50 If the trunk group member is not administered, the following message is displayed: Group member not assigned If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message is displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available mainte
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages refresh spe-standby Page A-51 If a cabinet number of "1" or "01" is entered and the carrier specified is "A" or "B" in an SPE duplex system, the carrier specified is "A" in a SPE simplex system or if the "A" carrier is specified with a cabinet other than "1" or "01, or an SCC carrier location is given," the following message will be displayed: Cannot recycle control carriers or XE
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release board Page A-52 If the extension is not administered, the following message will be displayed: Extension not assigned If the object associated with the specified extension is not an access endpoint, the following message will be displayed: Extension assigned to object other than access-endpoint If the board that contains the access endpoint is not inserted in the system, t
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release cdr-link Page A-53 If a board is not inserted in the specified location, the following message will be displayed: Board not assigned If the specified board does not have any maintenance objects associated with it, the following message will be displayed: No MO in this board If the specified board is a EI board and it is part of the active link, the following message will b
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release data-module Page A-54 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release journal-printer Page A-55 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release mis Page A-56 Error Messages If the link identifier is not valid, the following error message is displayed: Link out of range, please press HELP If the link is not administered, the following error message is displayed: Link not administered or not enabled If the command entered is in conflict with another currently executing command, then a message will be displayed showi
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release modem-pool Page A-57 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance res
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release packet-control Page A-58 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release port Page A-59 If the command entered is in conflict with another currently executing command, then a message displays showing the login ID of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release pri-endpoint Page A-60 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release sp-link Page A-61 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release spe-standby Page A-62 release spe-standby Help Messages If the system technician presses HELP after entering "release spe-standby" the following message will be displayed: Entry is not required Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release tdm Page A-63 If the station port resides on a board that is part of the SCI link, the following message will be displayed: Cannot busyout/release part of SCI link If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release tone-clock Page A-64 If the port network on which the desired TDM bus resides is unavailable, the following message will be displayed: EPN is not available If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages release trunk Page A-65 If there is no tone/clock board at the specified location, one of the following messages will be displayed: Board not inserted Board not assigned If the specified cabinet carrier location is that of a switch node, the following message will be displayed: Switch Node carrier specified; invalid command for SN carrier If the cabinet carrier location entered is
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages reset board Page A-66 Format invalid If the range of the trunk group is incorrect, the following error message will be displayed: Trunk or trunk group invalid If the specified trunk group is not administered or has no members, the following message will be displayed: Group not assigned, or group assigned but with no member If the specified member is not administered, the following
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages reset interface Page A-67 Error Messages If the format of the board location is incorrect, the following error message will be displayed: Port/Board invalid If the EPN on which the specified board is not available, the following message will be displayed: EPN is not available If a board is not inserted in the specified location, then the following message will be displayed: Board
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages reset interface Page A-68 Error Messages If the specified carrier is not the active PE, the following message will be displayed: Command must be executed from active SPE If the technician-entered cabinet and carrier is invalid for a PPN, the following message will be displayed: Invalid port-network specified If the technician-entered carrier is not a valid carrier, the following m
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages reset maintenance Page A-69 If the standby SPE is not available when this command is executed, then the following message is displayed: Standby SPE not available; for information use "status system 1" If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Pr
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages reset spe-standby Page A-70 reset spe-standby Help Messages If the system technician presses HELP after entering "reset spe-standby" on a duplex SPE system, the following message will be displayed: Enter standby SPE recovery level ’1’(WARM), ’2’(COLDII), ’3’(COLDI), ’4’(REBOOT) or ’5’(EXT REBOOT) Error Messages If the specified level is invalid (not 1-5), the following message wi
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages restore announcements Page A-71 This command may not be canceled If the system reset level is not numeric or "interchange," the following message will be displayed: System reset level invalid If the "health-override" option is specified with any level of 1 - 5, the following message will be displayed: The ’health-override’ option is only used with the ’interchange’ level If the co
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages resume hardware-group Page A-72 Required announcement data module not administered If the announcement data module is not administered or is currently in use, the following message is displayed: Required data module not administered or unavailable If there is no announcement board in the system, the following message is displayed: Integrated announcement board not present If the N
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages save announcements Page A-73 If the previously entered hardware-group command used the "all-ports" option the following message will be displayed: Resume disallowed with ’all-ports’ option in original command If the previously entered hardware-group command used the "SPE-interchange" option the following message will be displayed: Resume disallowed with ’SPE-interchange’ option in
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages save translation Page A-74 If the announcement data module is not administered or is currently in use, the following message is displayed: Required data module not administered or unavailable If there is no announcement board in the system, the following message is displayed: Integrated announcement board not present If the standby processor times out, the following message is dis
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set expansion-link Page A-75 Error Messages If there is another tape activity currently running on the system, then the following message will be displayed: A tape command is active; this command is not allowed at this time If the user chooses that save be done on the standby processor, and the standby processor is inaccessible, then the following message will be displayed: Cannot
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set options Page A-76 If the specified expansion interface is unable to become active, the following message will be displayed: Standby EXP-INTF Link is unable to take over If there are no maintenance objects for the specified board, the following message will be displayed: No MO in this board If the specified board is not an expansion interface board, the following message will b
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set options Page A-77 Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message is displayed: All maintenance resources busy; try again later Field Help Since all fields on the first page may have the same values, then pressing HELP in any field on the first page presents the fol
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set signaling-group Page A-78 set signaling-group Help Messages If the system technician presses HELP after entering "set signaling-group," the following is displayed: Enter group identifier Error Messages If the specified group identifier is non numeric or out of range, the following message is displayed: Signaling group invalid If the specified group identifier is not administe
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set tdm Page A-79 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set time Page A-80 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources bus
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set tone-clock Page A-81 Field Help Following are the help messages that the system technician will see upon tabbing to the specified field and pressing the HELP key. Day of the Week: A list of the days of the week will be presented on the bottom line. The help is longer than 80 characters, consequently, the "(MORE)" message will appear.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set tone-clock Page A-82 Enter tone/clock location: [cabinet(1-3)];(carrier(A-E)) [’override’] Error Messages If an identifier greater than 3 characters is entered, or the cabinet entered is not a digit (number), the following message will be displayed: Identifier invalid If the carrier entered is invalid, the following message will be displayed: Invalid carrier specified If th
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages set vector Page A-83 set vector Help Messages If the system technician presses HELP after entering "set vector" on a simplex system, the following message will be displayed: Enter a memory dump vector value: (0-F) The memory dump A hex value of A hex value of A hex value of A hex value of vector value is a ’1’ causes memory ’2’ causes memory ’4’ causes memory ’8’ causes memory
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status access-endpoint Page A-84 Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later status access-endpoint Help Messages If the user presses HELP after entering "status access-endpoint," the following messa
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status administered-connection Page A-85 status administered-connection Help Messages If the system technician presses HELP after entering "status administered-connection," the following message will be displayed: Enter assigned administered connection number(1-128), [‘print‘] Error Messages If the user entered administered-connection number is in the wrong format, the following
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status attendant Page A-86 status attendant Help Messages If the system technician presses HELP after entering "status attendant," the following message will be displayed: Enter assigned console(1-16), [’print’] Error Messages If the entered console number is not a valid number from 1 through 16 the following message will be displayed: Console number invalid If the console number
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status bri-port Page A-87 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resour
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status card-mem Page A-88 status card-mem Help Messages If the system technician presses HELP after entering "status card-mem," the following message is displayed for a duplex system: Enter [cabinet(1)];carrier(A-B), [’print’] [’print’] Error Messages If the carrier entered is invalid, the following message will be displayed: "entered value" is an invalid identifier; press RETURN
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status cdr-link Page A-89 Standby SPE busy with another task; for information use "status system 1" If the standby SPE is not available when this command is executed, then the following message is displayed: Standby SPE not available; for information use "status system 1" status cdr-link Help Messages If the system technician presses HELP after entering "status cdr-link", the fol
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status hardware-group Page A-90 Enter assigned extension, [’print’] Error Messages If the format of the extension is incorrect, the following error message will be displayed: Extension invalid If the extension is not administered, the following message will be displayed: Extension not assigned If the object associated with the extension is not a data module, the following messag
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status health Page A-91 status health Help Messages If the system technician presses HELP after entering "status health", the following object command word choices will be displayed: [’print’] Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status isdn-testcall Page A-92 If the specified carrier/position processor interface circuit pack is not inserted, but the specified carrier is active, the following error message will be displayed: Processor Interface (TN765) not started or is being started If during the execution of a command a resource problem occurs that requires the user to restart the command, then the foll
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status journal-link Page A-93 If a test call is currently not in progress when the command is entered, the following message is displayed: Test Call not in progress If the specified trunk is not an ISDN-PRI trunk, the following message is displayed: Invalid non ISDN-PRI trunk specified If software data cannot be sent to the SAT, the following message is displayed: Error encounte
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status link Page A-94 status link Help Messages If the system technician presses HELP after entering "status link", the following message will be displayed: Enter 1 character link number [’print’] Error Messages If the specified link number is invalid, the following message is displayed: Link out of range, please press HELP If the specified link number is not administered, the f
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status mst Page A-95 status mst Help Messages If you press HELP after entering "status mst", the following message displays: Entry is not required Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages Ostatus periodic-scheduled Page A-96 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Ostatus periodic-scheduled This command displays the status of periodic and scheduled maintenance testing performed by the system.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status pri-endpoint Page A-97 status pri-endpoint Help Messages If the user presses HELP after entering "status pri-endpoint", the following message is displayed: Enter assigned extension, [’print’] Error Messages If the format for the extension is incorrect, the following error message will be displayed: Extension invalid If the extension is not administered, the following mess
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status signaling-group Page A-98 Error Messages If the technician-entered channel number is invalid, the following message will be displayed: Channel invalid If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status sp-link Page A-99 status sp-link Help Messages If the system technician presses HELP after entering "status sp-link", the following message will be displayed: [’print’] Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCE
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status synchronization Page A-100 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status trunk Page A-101 all-cabinets If the system technician presses HELP after entering "status system cabinet", where "cabinet" is one of the object described above, the following message will be displayed: [’print’] Error Messages None status trunk Help Messages If the system technician presses HELP after entering "status trunk", the following message is displayed: Enter ass
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status tsc-administered Page A-102 status tsc-administered Help Messages If the system technician presses HELP after entering "status tsc-administered" the following message will be displayed: Enter sig group # (1-8) /tsc index # (1-64), [’print’] Error Messages If the format for the specified signaling group or the signaling group and TSC is incorrect, the following message is d
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages status tti Page A-103 status tti Help Messages If the system technician presses HELP after entering "status tti", the following message will be displayed: [’print’] Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear,
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test alarms Page A-104 If the board that contains the access endpoint is not inserted in the system, the following message will be displayed: Board not inserted If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test alarms Page A-105 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test alarms Page A-106 Field Help Following are the help messages that the system technician will see upon tabbing to the specified field and pressing the HELP key.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test alarms Page A-107 Field Error Messages Following are the error messages that will be displayed on the screen. The messages display when the system technician tabs out of a field and the validation routines are executed. In the following messages, an "x" represents the character that was entered by the user.
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 A Error Messages test analog-testcall Extension: Page A-108 "Entry must be all digits" "Extension not assigned" Trunk (group) "Entry must be all digits" "Group not assigned, or group assigned but with no member" Trunk (member) "Entry must be all digits" "Number invalid"" "Group member not assigned" "Trunk or trunk group invalid" test analog-testcall Help Messages If the system technician pre
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test analog-testcall Page A-109 If the board is not inserted, the following message will be displayed: Board not inserted If the specified board does not have any maintenance objects associated with it, the following message will be displayed: No MO in this board If the EPN on which the board resides is not available, the following message will be displayed: EPN is not available
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test board Page A-110 test board Help Messages If the system technician presses HELP after entering "test board" the following message will be displayed: Enter board location, [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages If the format for the board location is incorrect, the following error message will be displayed: Port/Board invalid If the E
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test card-mem Page A-111 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later test card-mem Help Messages If the system technician presses HELP after entering "test card-mem", the following message is displayed for a simplex switch configuration: Enter [’long’ or ’short’],
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 A Error Messages test cdr-link Page A-112 If the standby SPE is not refreshed and the active SPE is hard selected via the SPE select switches when this command is executed, then the following message is displayed: Active SPE locked via select switches; Standby SPE memory not refreshed If the standby SPE is busy with another task, then the following message is displayed Standby SPE busy with anoth
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test customer-alarm Page A-113 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later test customer-alarm Help Messages If the system technician presses HELP after entering "test customer-alarm" on a simplex SPE system, the following message will be displayed: Enter [cabinet
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test ds1-loop Page A-114 If the extension is not administered, the following message will be displayed: Extension not assigned If the object associated with the specified extension is not a data module or a data channel, the following message will be displayed: Extension exists but assigned to a different object If the EPN that contains the data module port is not accessible, th
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test ds1-loop Page A-115 Error Messages If the format for the board location is incorrect, the following error message will be displayed: Port/Board invalid If the EPN in which the specified board resides is not available, the following message will be displayed: EPN is not available If the specified board is not inserted in the system, the following message will be displayed: B
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test duplication-interface Page A-116 test duplication-interface Help Messages If the system technician presses HELP after entering "test duplication-interface," the following message is displayed: Enter [network(1);carrier(A-B) [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages For any system, if a user entered parameter is not among those listed in
Issue 1 August 1997 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 A Error Messages test eda-external-device-alrm Page A-117 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test hardware-group Page A-118 If the system technician presses HELP after entering "test hardware-group cabinet" the following message will be displayed: Enter cabinet (1-3) If the system technician presses HELP after entering "test hardware-group carrier" the following message will be displayed: Enter carrier location: [’cabinet’(1-3)]; carrier (A-E) If the system technician p
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test hardware-group Page A-119 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test inads-link Page A-120 Failures? "x" is an invalid entry, please press HELP All-ports? "x" is an invalid entry, please press HELP SPE-interchange? "x" is an invalid entry, please press HELP test inads-link Help Messages If the system technician presses HELP after entering "test inads-link" the following message will be displayed: [‘1’ or ‘2’] Or press CANCEL to cancel th
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test interface Page A-121 If the technician-entered cabinet and carrier is invalid for a PPN, the following message will be displayed: Invalid port-network specified If the technician-entered carrier is not a valid carrier, the following message will be displayed: Invalid carrier specified If the technician-entered carrier is not active, the following error message will be enter
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test isdn-testcall Page A-122 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance r
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test journal-printer Page A-123 If no tests can be found for the associated MO, the following message is displayed: No tests for this MO If an ISDN-PRI test call has already been started, the following message is displayed: There is a test call already in progress If the software data cannot be sent to the SAT, the following message is displayed: Error encountered, can’t complet
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test led Page A-124 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources b
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test maintenance Page A-125 If the link has not been administered, then the following message is displayed: Link not administered or not enabled If there are no tests for the current MO, the following message is displayed: No tests for this MO If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test memory Page A-126 test memory This command will test memory circuit packs.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test memory Page A-127 Memory Board not assigned If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test modem-pool Page A-128 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance reso
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test network-control Page A-129 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test network-control Page A-130 No tests for this MO If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test packet-control Page A-131 test packet-control Help Messages If the system technician presses HELP after entering "test packet-control", the following message is displayed: Enter [cabinet(1)]; carrier (A-B), [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages If this command is executed on the standby SPE and this SPE is busy at the moment, the fol
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test pms-link Page A-132 For any system, if the length of the user entered parameter "port network" exceeds 3 the following message will be displayed: Entry invalid If the packet bus is not activated the following message will be displayed: Packet Bus is not activated, check system-parameters maintenance form If no tests can be found for the associated MO, the following message
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test port Page A-133 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test pri-endpoint Page A-134 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance re
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test processor Page A-135 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resou
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test shadow-link Page A-136 Standby SPE not available; for information use ’status system’ If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test signaling-group Page A-137 If the standby SPE is not refreshed and the active SPE is hard selected via the SPE select switches when this command is executed, then the following message is displayed: Active SPE locked via select switches; Standby SPE memory not refreshed If the standby SPE is busy with another task, then the following message is displayed Standby SPE busy wit
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test sp-link Page A-138 If all of the available maintenance resources are currently in use, then the following message is displayed: All maintenance resources busy; try again later test sp-link Help Messages If the system technician presses HELP after entering "test sp-link", the following is displayed: Enter [’long’ or ’short’], [’schedule’] Error Messages If the system printer
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test station Page A-139 If the standby is entering maintenance mode when this command is executed, then the following message is displayed: Cannot interrupt Standby SPE while entering maintenance mode; please try later If the standby SPE is not refreshed when this command is executed, then the following message is displayed: Standby SPE memory not refreshed; use the "refresh spe-
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test synchronization Page A-140 If the object associated with the specified extension is not a station, the following message will be displayed: Extension exists but assigned to a different object If the board that contains the port is not inserted in the system, the following message will be displayed: Board not assigned If the command entered is in conflict with another curren
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test tdm Page A-141 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources b
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test tone-clock Page A-142 test tone-clock Help Messages If the system technician presses HELP after entering "test tone-clock" the following message will be displayed: Enter [[cabinet(1-3)];carr(A-B)],[’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages If an identifier greater than 3 (three) characters is entered, or the cabinet entered is not a digit
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test trunk Page A-143 All maintenance resources busy; try again later test trunk Help Messages If the system technician presses HELP after entering "test trunk" the following message will be displayed: Enter group # or group #/member #, [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages If the format for the trunk location is incorrect, the following
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages test tsc-administered Page A-144 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later test tsc-administered Help Messages If the system technician presses HELP after entering "test tsc-administered" the following message will be displayed: Enter group # (1-8) or group #, [
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages upgrade software Page A-145 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance res
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 A Error Messages upgrade software Page A-146 If the software card-mem is not inserted in the active SPE within 2 minutes after the prompting string: "REPLACE TRANSLATION CARD-MEM ON WITH SOFTWARE CARD-MEM," the command has to be retried again and the following message will be displayed: No software card-mem inserted in active SPE; command aborted If the SPE-select switches are th
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-1 Index Numerics IN 120A ICSU, 5-74 2900/715 BCS, 3-1 715 BCS, 3-1 A ACA, see Automatic Circuit Assurance administration logins, 3-3, 3-9 terminals, 3-1 air filters, 5-36 alarm logs, 1-1, 10-1 alarm origination disable procedure, 5-22, 5-29 Alarm Origination to OSS Numbers, 8-31 alarms classifications, 1-2 error reporting, 1-2 logs, 1-1, 3-2, 10-1 major, 1-2 minor, 1-2 off-board,
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-2 Automatic Circuit Assurance (ACA), 5-38 B background tests, 1-3 fixed interval, 1-3 scheduled, 1-3 batteries, 5-36 Busy Verification of Terminals and Trunks, 5-39 C cabinets configurations, 2-6 capabilities, system, 1-3 to 1-17 carrier lead appearances 110 cross-connect field, 5-50 carrier power units, LEDs, 7-5 CEPT1, 1-7 character code 8-bit, 1-7 characteristics, transmission, 1
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-3 connectivity rules, 1-9 connectivity, packet bus, 9-4 control and port circuit pack status LEDs, 7-5 control carrier power units, 5-9 control circuit packs expansion port networks (EPNs), 5-3 PPN, 5-1 replacing, 5-2 reseating, 5-2 unseating, 5-2 CO-trunk-to-digital interface frequency response, 1-14 country codes, 10-1394 cursor keys, 3-2 D data service unit, 1-6 Data Communication
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-4 DSO frequency response, 1-14 DSU, see Data Service Unit DTE, see data terminal equipment duplication circuit packs, 7-3 duplication interface, 4-11 duplication interface circuit packs indicators, 7-4 LEDs, 7-3 E E&M mode tests, 5-47 echo path delay, 1-17 Echo-Return Loss, 1-17 editing keys, 3-2 EIA, 1-13 electromagnetic compatibility standards, xxvi Electronic Industries Associatio
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-5 G Global AC MCC (J58890CH), 10-1029 H hardware configurations, 2-1 power, 2-1 holdover battery, 2-7 I ID, xxiv impedances loop in, 1-17 termination, 1-17 INADS register system, 5-27, 5-35 insertion loss, 1-15 interface physical, 1-6 intermodulation distortion, 1-15 intervening switching systems, 1-9 ISDN BRI definition, 1-6 D-channel treatment, 1-3 PRI definition, 1-6 ISDN-PLK, 1
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-6 L LAN Gateway, see DEFINITY LAN Gateway layers, protocol, 1-6 LEDs alarms, 7-1 attendant consoles, 7-5 carrier power units, 7-5 control and port circuit pack status, 7-5 definition, 7-1 duplication interface circuit pack, 7-3 indicators on maintenance/processor circuit packs, 7-1 maintenance circuit pack, 7-1 power distribution units, 7-5 processor circuit pack, 7-1 LGATE-BD, 10-14
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-7 ANL-16-L (16-Port Neon Analog Line), 10-44 ANL-BD (Analog Line Circuit Pack), 10-63 ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line), 10-64 ANN-BD (Announcement Circuit Pack), 10-84 ANNOUNCE (Announce), 10-119 ANN-PT (Announcement Port), 10-105 BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port), 10-154 BRI-SET, ASAI-ADJ, BRI-DAT, 10-178 CABINET (Cabinet Sensor
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-8 N network jacks, 1-19 network control circuit packs, 5-3 network interface, 5-74 noise peak level, 1-17 O on-site maintenance, 9-2 Open System Interconnect model, 1-4 data-link layer, 1-4 physical layer, 1-4 option jumpers TN464, 10-1436 universal DS1 (UDS1) circuit packs, 10-1436 OSI, see Open System Interconnect model OSS Numbers field, 8-28 P Packet bus, 10-710 packet bus circ
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-9 service interruptions, 2-7 supplies, 5-13 power distribution units LEDs, 7-5 power supply sub assemblies, 5-10 preventative maintenance logs, 5-36 procedures, 5-36 Preventive Maintenance log, 5-36 PRI, 1-6 PRI endpoint problems troubleshooting, 5-56 private line service codes, 1-17 procedures restart DEFINITY LAN Gateway, 5-25 shut down DEFINITY LAN Gateway, 5-23 protocols 8-bit cha
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-10 RS-449 physical interface, 1-6 RS-464A, 1-13 rules, connectivity, 1-9 S safety precautions, xxiv Save Announcements screen, 5-17 Save Translation screen, 5-16 screen forms, 3-23 Second OSS Telephone Number, 8-31, 8-78 security logins, 3-3 measurements, 3-3 passwords, 3-3 service codes, 1-17 SFRL, see single-frequency return loss, 1-17 signals mismatch, 1-9 PCM-encoded analog, 1-10
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-11 T T1 DS1 span, 5-69 tape drive heads, 5-36 TDM bus clocks, 10-1333 packet bus, 9-7 TDM bus clock (TDM-CLK), 10-1333 technical specifications, 1-3 to 1-17 terminal equipment port wiring, 1-17 terminals 2900/715 BCS, 3-1 715 BCS, 3-1 administration, 3-1 DEC VT220, 3-27 keyboards, 3-2 management, 3-1 Manager G3MT, 3-1 Manager I, 3-1 Terminating Trunk Transmission (TTT) tests, 5-54 te
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-12 #142 Major Alarm Inquiry Test, 10-507, 10-1477 #143 Minor Alarm Inquiry Test, 10-510, 10-1480 #144 Slip Alarm Inquiry Test, 10-512, 10-1300 #145 Misframe Alarm Inquiry Test, 10-514 #146 Translation Update Test, 10-517 #148 TDM Bus Clock Circuit Status Inquiry Test, 10-1340 #149 TDM Bus Clock Slip Inquiry Test, 10-1341 #150 TDM Bus Clock PPM Inquiry Test, 10-1342 #151 TDM Bus Clock
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-13 option jumpers, 10-1436 TN722 circuit packs, 10-475 TN767 circuit packs, 10-475 TN768 circuit packs international settings, 10-1394 time division multiplex (TDM) bus clocks, 10-1333 TN780 circuit packs international settings, 10-1394 time division multiplex (TDM) bus clocks, 10-1333 TN790, 4-4, 6-19, 6-24 tone-clock circuit packs international settings, 10-1394 time division multip
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6vs/si 555-230-127 Issue 1 August 1997 Index Page IN-14 W warm starts, 4-2 wiring premises, 1-17 terminal equipment ports, 1-17
Processing of Packet Bus Problems (Page 1 of 2)
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