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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
2-1
2 Database Items and Calculations
Overview 2
Purpose 2
This chapter describes the
CentreVu®
Call Management System (CMS)
database tables, the items in the database tables, and the standard
Dictionary calculations that use the database items. This chapter also
includes calculations added to specifically support Supervisor reports.