DEFINITY® Enterprise Communications Server Release 8.2 Maintenance for R8.
Copyright 2000, Lucent Technologies All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Your Responsibility for Your System’s Security Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Purpose xv About This Book Purpose This book contains the information needed to monitor, test, and maintain DEFINITY® Enterprise Communications Server (ECS) csi system and covers many of the faults and troubles that can occur in the system. Most maintenance requirements are simple procedures due to the modular, self-testing nature of the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Organization xvi Each DEFINITY System has a user-designated System Manager who is responsible for system administration and with whom the maintenance technician should work closely. This book is not intended to solve all levels of troubles. It is limited to troubles that can be solved by using the Alarm Log, Error Log, trouble-clearing procedures, maintenance tests, and traditional troubleshooting methods.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Typographic conventions xvii Typographic conventions This document uses the following typographic conventions: ■ Information you type at the management terminal is shown in the following typeface: list system-parameters maintenance. ■ Information displayed on the management terminal screen is shown in the following typeface: login. ■ Keyboard keys are shown in the following typeface: Enter.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Safety Precautions xviii Safety Precautions When performing maintenance or translation procedures on the system, users must observe certain precautions. Observe all caution, warning, and danger admonishments to prevent loss of service, possible equipment damage, and possible personal injury.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Electromagnetic Compatibility Standards ■ FCC Parts 15 and 68 ■ Australia AS3548 xx NOTE: The system conforms to Class A (industrial) equipment; voice terminals meet Class B requirements.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Related Documents xxii Related Documents DEFINITY ECS Release 8.2 — Installation and Test for Compact Modular Cabinets, 555-233-118 Provides procedures and information for hardware installation and initial testing of compact modular cabinets. DEFINITY ECS Release 8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Federal Communications Commission Statement xxiii This equipment complies with Part 68 of the FCC Rules. On the rear of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book How to Order Documentation xxiv If trouble is experienced with this equipment or for repair or warranty information, please contact the Technical Service Center at 1-800-248-1234. If the equipment causes harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 About This Book Where to Call for Technical Support xxv Where to Call for Technical Support Use the following telephone number for the region in which the system is installed.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems What’s new for R8csi Maintenance for csi systems 1-1 1 The maintenance subsystem is a part of the software that initializes and maintains the system. The software continuously monitors system health and keeps a record of errors detected in the system. The maintenance subsystem also provides a user interface for on-demand testing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems What’s new for R8csi Issue 1 April 2000 1-2 H323-BCH H.323 signaling is very similar to ISDN Q.931 signaling. In order to take advantage of existing Definity ISDN call processing software, H.323 trunk call processing includes H.323 signaling groups, H.323 D-channels and H.323 B-channels. H.323 Signaling groups are similar in concept to ISDN PRI signaling groups. H.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems What’s new for R8csi 1-3 Lucent-provided endpoint consists of a service provider, an application layer called the Telephony Manager, and a registration application. The service provider terminates DCP signaling carried over TCP. The Telephony Manager provides the GUI emulating the DCP set. The registration application handles H323.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems What’s new for R8csi 1-4 MEDPROPT The MEDPROPT maintenance object monitors the health of the MEDPRO digital signal processors (DSPs). The TN802B MAPD (Multi-Application Platform for DEFINITY) Media Processor circuit pack provides the audio bearer channels for H.323 voice over IP calls. One TN802B circuit pack has one MEDPROPT media processing resource.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems What’s new for R8csi 1-5 Administrable Loss Plan The administrable Loss Plan feature provides the user with the capability to administer the loss or gain applied on calls. This plan provides for dynamic administration of loss levels per station, using 2- party loss tables, and an algorithm that calculates 3, 4, 5, and 6-party conference loss plans.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems How to use the Maintenance book 1-7 Alarms are further classified as: ■ On-board problems originate in the circuitry on the alarmed circuit pack. ■ Off-board problems originate in a process or component that is external to the circuit pack. To clear system alarms using the appropriate maintenance book: 1. Type display alarms and press Enter. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance for csi systems How to use the Maintenance book 1 Port 01C1008 Screen 1-2. Maintenance On Alt Name Brd? Name DID-TRK y 1-8 ALARM REPORT Alarm Svc Type State MAJOR Ack? 1 2 Date Date Alarmed Resolved 03/09/00:30 00/00/00:00 Alarm Report screen A DID trunk port in slot 10, carrier C has a MAJOR alarm. 5. Note the value in the Port field (01C1008). This is the alarmed port address. 6.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance for csi systems How to use the Maintenance book 1 2. 1-9 A MAJOR alarm on a truk indicates that alarms on these trunks are downgraded by the set options command and that at least 75% of the trunks in this trunk group are alarmed. 11. Type test port 01C1008 long and press Enter. “01C1008” is the address of the alarmed port (see Screen 1-2 and Screen 1-3) 12.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems How to use the Maintenance book 1-10 Table 1-3. TEST #35 Port Diagnostic Test Error Code 61472 Test Result FAIL Description/Recommendation Battery feed test failed. A problem with the incoming CO line was detected. 1. Check the incoming CO line for proper operation. If warranted, refer the problem to the CO. 2. If the CO line checks out Ok, the failure must be on the DID port.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems csi design Issue 1 April 2000 1-12 — Four administerable netcon channels are accessible through the TN798 processor and can be used for such asynchronous adjuncts as the G3 Management Terminals (SAT), Terranova family of Windows-based applications, BCMS terminals, BCMS VU, system printers, PMS links, and CDR devices. — The TN798 has separate RS232 ports for the external modem and CDR port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems csi design 1-13 6 0$0,1 1 5 scdmlft2 KLC 070397 Figure 1-1. Compact Modular Cabinet (CMC) slot configuration ■ The RISC-based TN798 Processor circuit pack must be located slot 1. Figure 1-1 also shows the Flash Memory Card slot for translations. ■ TN2182 Tone-Clock must be installed in slot 2. This is the only Tone-Clock circuit pack allowed in the CMC.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Circuit Packs 1-14 Circuit Packs All circuit pack slots in the Compact Modular Cabinet (CMC) are “universal slots.” That is, any slot can contain any type of circuit pack (port, control, or service), hence the absence of the purple and white slot coding found on other DEFINITY products.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Alarm and Error Reporting 1-15 Alarm and Error Reporting During normal operations, software or firmware may detect error conditions relevant to specific MOs. The system attempts to either fix or circumvent these problems automatically. However, if a hardware component incurs too many errors, an alarm is raised.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Maintenance Testing ■ Issue 1 April 2000 1-16 Fixed interval tests are performed at regular time intervals that cannot be administered. These tests run concurrently with periodic maintenance. The following table lists the MOs that run fixed interval testing.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance for csi systems Preventive Maintenance Procedures 1 1-18 Preventive Maintenance Procedures The following preventive maintenance procedures should be followed and logged when visiting customer sites: Preventive Maintenance Log The sample below shows the DEFINITY Preventive Maintenance Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Preventive Maintenance Procedures 1-19 Filter Fan scdmfltr RPY 072297 Figure 1-3. Fan/Filter Removal Fan Assembly Removal/Replacement 1. Pull (unplug) the fan assembly from the chassis. The power for the fan automatically disconnects when the assembly is unplugged. 2. Plug in the new fan assembly. The power for the fan automatically connects when the fan assembly in plugged in.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Initialization and Recovery 1-20 Initialization and Recovery When the system is initially powered up, or when an existing system experiences a catastrophic fault that interrupts its basic functions, the system either initializes or reboots. Initialization Upon initialization, no forms (not even Customer Options) are available until the Offer Category is set.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Initialization and Recovery 1-21 Recovery There are several less severe resets available to the system that allow it to recover from disrupting errors. The user can initiate these resets by using the reset system n commands (where n is the reset level). These commands are used to manually restart the system at various levels, depending on the required test activity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Initialization and Recovery 1-22 Reset System 1 (System Warm Start) This recovery takes about 30 seconds. All stable phone calls remain up. In-progress calls are dropped. No new calls can be made during this time. In this restart, all software (Oryx/Pecos, drivers, maintenance, and so forth.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Initialization and Recovery WRITE BUFFER TEST BTO TEST TIMER TEST RESET 3 (COLD_1)PERFORMED Issue 1 April 2000 1-23 PASSED PASSED PASSED Reset System 4 (System Reboot) In this reset Emergency Transfer is invoked. The boot image is already in the flash ROM memory. The system reboots immediately after the LMM performs a series of diagnostics on the processor and memory.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Set Neon Voltage (Ring Ping) Issue 1 April 2000 1-24 Reset System 5 (System Reboot and Run All 24-Hour Tests) In this reset Emergency Transfer is invoked. The LMM performs a series of diagnostics on the processor, on memory, and on memory card. Some diagnostics perform twice. This takes less than three minutes. The boot image is already in the flash ROM memory.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Set Neon Voltage (Ring Ping) 1-25 If LED message lamps are used, or there are no neon message waiting lamps, or if the 50-Hz ring option is selected, use this step. didmt1 KLC 053097 Figure 1-4. Setting the Neon Voltage 1. Call a telephone with a neon message indicator and leave a message. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Logging On/Off 1-26 Logging On/Off System Login Procedure 1. Verify the screen displays: Login: 2. Type craft and press Enter. 3. Verify the screen displays: password: 4. Type crftpw and press Enter. For security reasons, the password is not displayed as it is typed. The screen displays the software version. 5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Logging On/Off Issue 1 April 2000 1-27 updated until the next hourly poll, or a clear measurements security-violations command is entered. Once a non-super-user has changed the password, the user must wait 24 hours to change the password again.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Logging On/Off 1-28 If your password has expired, you see the message: Login: telmgr Password: Your Password has expired, enter a new one. Reenter Current Password: New Password: Reenter New Password: Figure 1-5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Logging On/Off 1-29 To remove the Facility Test Calls Access Code, do the following: 1. Enter change feature-access-codes to display the Feature Access Code screen. 2. Leave the Facility Test Calls Access Code field blank. ! CAUTION: No alarms report through the INADS interface if Alarm Origination is disabled. ! CAUTION: A busied out resource is one that is out of service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Logging On/Off 1-30 To List Logins 1. Enter the command list logins. The system displays the following information for all current logins: ■ Name ■ Service level ■ Status (active, inactive, disabled, svn-disabled, void) ■ Password aging cycle length The system displays only those logins with the same, or lower, service level as the requestor. To Remove a Login 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Logging On/Off Issue 1 April 2000 1-31 4. Enter super-user or non-super-user in the Service Level field. Default is non-super-user. ■ “super-user” gives access to the add, change, display, list, and remove commands for all customer logins and passwords. The super-user can administer any mix of super-user/non-super-user logins up to a total of ten additional system logins.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Logging On/Off 1-32 To remove the Facility Test Calls Access Code, do the following: a. Enter change feature-access-codes to display the Feature Access Code screen. b. Leave the Facility Test Calls Access Code field blank. 11. Decide whether or not to leave the default of yes in the Facility Test Call Notification Acknowledgment Required field.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Logging On/Off Issue 1 April 2000 1-33 Changing a Login’s Attributes To change a customer login’s attributes you must be a super-user, have administrative permissions (specifically, the Administration Permission field must be set to y for the super-user), and: 1. Enter the change login name command to access the Login Administration form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Logging On/Off Issue 1 April 2000 1-34 Each of the three main categories have subcategories listed under them that when set to y give permission to use the command sets associated with that category. When the Command Permissions Categories form is displayed for a login, the subcategories fields appear with the fields set to give the login full permissions for that login type.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Logging On/Off 1-35 Page 1 of 3 COMMAND PERMISSION CATEGORIES Login Name: COMMON COMMANDS Display Admin. and Maint.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Logging On/Off Issue 1 April 2000 1-37 6. You can deactivate INADS alarm origination whenever you log in as craft.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Procedure for SPE-Down Mode 1-38 Procedure for SPE-Down Mode Due to fatal hardware and software problems, it is possible for a system to go into SPE-Down Mode. In this mode, the system invokes emergency transfer and does not provide any other service. Moreover, while in this mode, the software cannot run at all.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Reseating/Replacing Circuit Packs 1-39 1. Use display alarms command: Issuing the display alarms command at the administration terminal shows where maintenance thinks the problem lies. The alarms are a good indication of why the system went down. They should be used along with the following two methods. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Removing Power 1-40 3. Pull down on the locking lever until the circuit pack disconnects from its socket. 4. Pull the circuit pack just enough to break contact with the backplane connector, but do not remove it from the cabinet. To reseat a circuit pack: 1. Push the unseated circuit pack back into the backplane connector. 2. Lift the locking lever until the pin engages. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Removing Power 1-41 The procedures for removing power vary depending on the system configuration. Before performing these activities, refer to the following appropriate procedure. ! WARNING: Before powering down a carrier that contains DEFINITY AUDIX circuit packs (TN566), first power down the AUDIX unit to avoid damaging the AUDIX disk.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Restoring Power 1-42 Restoring Power The procedures you need to restore power depend on the system configuration. Before performing these activities, refer to the appropriate procedure. Restore power as follows: 1. Plug in power cords in port cabinets first. 2. Make sure that the translation card is properly inserted into the slot. 3. The system now goes through the rebooting process.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems System Backup 1-43 System Backup System translations can be restored by using the data on the system or on the backup translation card. Save Translation To ensure that the translation card contains the most recent copy of the translation data, the system can automatically save the translation data onto the translation card every 24 hours.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems System Backup 1-44 Save announcements Enter the save announcements command to save the recorded announcements in the system on the translation card. NOTE: This command is not necessary for the TN750C Announcement circuit pack. NOTE: A 10 MByte or larger translation card formatted for announcements (and/or translations) is required to save and restore announcements.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems System Backup 1-45 save translation SAVE TRANSLATION Processor Command Completion Status Error Code SPE-A Success 0 Command successfully completed Command: Figure 1-11. Save Translation screen 4. Verify that the command successfully completes. If not, an error message appears. In such a case, refer to the “Translation Card Errors” section. 5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems System Backup 1-46 7. Remove the backup translation card and insert the original translation card. 8. Label the backup translation card with the date and time it was updated. A special notation on the card clearly distinguishes it from other cards. 9. Store the backup translation card in a secure place.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Features Issue 1 April 2000 1-47 11. Card-Mem is write-protected — The switch on the top side of the translation card is incorrectly set. Move the switch to the down position. 12. Transmission problem; please try later — There is a problem communicating with the announcement circuit pack. Check to see that the announcement circuit pack has been correctly administered.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-48 Holding time is the elapsed time from when a trunk is accessed to the time a trunk is released. When ACA is enabled through administration, the system measures the holding time of each call. A short holding time limit and a long holding time limit are preset by the System Manager for each trunk group. The short holding time limit can be from 0 to 160 seconds.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-49 pressed while on a trunk call. Use of this feature is denied if there are more than two trunks on a call. If the call is trunk-to-trunk, the identification displayed is of the last trunk added to the call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-50 3. Listen for one of the following tones: ■ Dial Tone or Silence—trunk is connected. Go to Step 4. If you hear a dial tone, it is coming from the far end. If the far end has been disabled, you do not hear dial tone. However, depending on far-end administration, you may still be able to dial digits.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-51 2. Dial the 6-digit port number PCSSpp: P = Port network number (1) C = Carrier number (A=1, B=2, C=3) SS = Slot number (01-10) pp = Touch-tone (DTMF) Receiver Port number (01, 02, 05, or 06) 3. Listen for one of the following tones: ■ Confirmation Tone—touch-tone (DTMF) receiver is connected. Go to Step 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-52 Table 1-4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-53 Out-of-Service Time Slots to place the call: 1. Dial the Facility Test Call Feature Access Code (for instance, 197, see Note), and listen for dial tone. NOTE: The Feature Access Code (FAC) is administered on the Feature Access Codes Form. The 197 FAC code used here is an example. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Features Issue 1 April 2000 1-54 Table 1-5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Features Issue 1 April 2000 1-55 Table 1-5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Features Issue 1 April 2000 1-56 Table 1-5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-57 8. Set the dip (option) switches for each of the two ports to be tested on the Tie Trunk circuit pack to “E & M mode” and “unprotected.” 9. Enter add trunk n command to add a new (test) trunk group.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-58 Page 2 of 5 TRUNK GROUP GROUP MEMBER ASSIGNMENTS Port Name 1: B1901 2: B1902 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Mode Type Answer Delay E & M E & M t1 stan t1 comp Figure 1-14. Trunk Group Form — E & M Mode (Page 2 of 2) 10. Locate the Tie Trunk port terminal connections at the cross-connect field. See Table 1-6. Table 1-6.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-59 Table 1-6.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-60 Table 1-6. Carrier Lead Appearances at 110 Cross-Connect Field — Continued 110 Connecting Block Terminals CO Trunk TN747B 38 R7 Tie Trunk TN760B 39 40 41 42 43 T8 44 R8 45 46 47 48 49 50 Continued on next page 11.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-61 13. Check all wiring to verify good connections between the two test ports. 14. Place a call from one voice terminal to another voice terminal using the Tie Trunk ports assigned. Dial TAC and extension. For example, if TAC of Tie Trunk group is 110 and station number is 5012, then dial 110 5012.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-62 Page 2 of 5 TRUNK GROUP GROUP MEMBER ASSIGNMENTS Port Name 1: B1901 2: B1902 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Mode Type Answer Delay simplex simplex type 5 type 5 Figure 1-15. Trunk Group Form — Simplex Mode (Page 2 of 5) 4. Locate the Tie Trunk port terminal connections at the cross-connect field. See Table 1-6. 5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-63 Terminating Trunk Transmission Testing The Terminating Trunk Transmission (TTT) (noninteractive) feature provides for extension number access to three tone sequences that can be used for trunk transmission testing from the far end of the trunks. The three test types should have extension numbers assigned on the Maintenance-Related System Parameters Form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-64 START ARE THERE ALARMS OR DETERMINE PRESENT YES STATUS OF DS-1 FACILITY ERRORS AGAINST VIA DS1-BD MO SECTION.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-65 COMPARE INDICATED FROM PAGE FACILITY TO RECORD A OF PREVIOUS PROBLEMS PERFORM AN IN-DEPTH 1 ANALYSIS OF T1 FACILITY INCLUDING: TRANSMISSION FACILITY, ARE TRANSIENT EXTERNAL EQUIPMENT ARE BIT THERE ERRORS OCCURRING NO PROBLEMS MAKING MORE FREQUENTLY ISDN-PRI THAN PREVIOUS CALLS HISTORY END (DACS, CSUs, ETC.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-66 The troubleshooting procedure described here diagnoses faults between the switch and the line-side PRI terminal adapter/ISDN-PRI endpoint equipment. Problems encountered on the network-side of a wideband connection or problems with end-to-end equipment compatibility are outside the scope of this manual.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Features 1-67 FROM PAGE 1 TRANSIENT FAILURES Are there bit errors over the DS1 interface between the switch and the PRI Terminal Adapter or the ISDN endpoint equipment. Use ‘‘list measurement’’ command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-68 Placing an Outgoing ISDN-PRI Test Call NOTE: An ISDN-PRI test call can be placed only if the circuit translates to an ISDN-PRI trunk. An ISDN-PRI test call can be originated via either the synchronous or the asynchronous method. Each method is described below. Synchronous Method One command is used in this method to start, stop and query an ISDN-PRI test call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Features 1-69 In this method, four commands are used to start, stop, query, and list an outgoing ISDN-PRI test call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Features Issue 1 April 2000 1-70 Field descriptions Port Port address: PCSSpp (cabinet-carrier-slot-circuit) Maintenance Name Name of maintenance object Test Number The actual test that was run. Test Result Test result: Pass, Fail, Abort Error Code Numeric code explaining why the release failed or aborted.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) ■ 3—Mode 3 Circuit ■ 4—Digital Communications Protocol Mode 0 (usually the default).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-72 Loopback Jack Installation Configurations Using a Smart Jack The preferred location of the loopback jack is at the interface to the Smart Jack. This provides maximum coverage of CPE wiring when remote tests are run using the loopback jack. If the Smart Jack is not accessible, install the loopback jack at the extended demarcation point. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-73 3. On page 2 of the form, change the supply CPE loopback jack power field to y. NOTE: Setting this field to y informs the technician that a loopback jack is present on the facility. This allows a technician to determine that the facility is available for remote testing. 4. Enter save translation to save the new information.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-74 4. Enter test ds1-loop cpe-loopback-jack. This turns on simplex power to the loopback jack and waits about 20 seconds for any active DS1 facility alarms to clear. A “PASS” or “FAIL” displays on the terminal. This is the first of the 2 results. A “FAIL” indicates a fault is present in the wiring between the ICSU and the loopback jack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) Table 1-7. 1-75 DS1 Span Troubleshooting — Continued Displayed Field Bit Error Count Function Cumulative count of detected errors Indication If there are no wiring problems, the counter remains at 0.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-76 b. The DS1 cannot frame on the incoming span’s signal after the loopback jack is powered down. This means that there is something wrong with the receive signal into the loopback jack from the “dumb” block or the Smart Jack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) ■ Issue 1 April 2000 1-77 Test the short length of customer premises wiring (section 2 in the following 3 figures) between the loopback jack and the Smart Jack. This can be done using a loopback that “overlaps” section 2 of the cable. Any of the following loopbacks can do this: a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-78 Figure Notes: 1. Span Section 1 2. Span Section 2 3. Span Section 3 5. RJ-48 to Network Interface (Up to 1000 Feet) (305 m) 6. Loopback Jack 7. Network Interface Smart Jack 4. 120A2 (or later) Integrated Channel Service Unit (ICSU) 8. Interface Termination or Fiber MUX 9. Central Office Figure 1-21.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-79 Figure Notes: 1. Span Section 1 6. Loopback Jack 2. Span Section 2 7. “Dumb” Block (Extended Demarcation) 3. Span Section 3 8. Network Interface Smart Jack 4. 120A2 (or later) Integrated 9. Interface Termination or Fiber MUX Channel Service Unit (ICSU) 10. Central Office 5. RJ-48 to Network Interface (Up to 1000 Feet) (305 m) Figure 1-22.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-80 Figure Notes: 1. Span Section 1 6. “Dumb” Block (Extended Demarcation) 2. Span Section 2 7. Loopback Jack 3. Span Section 3 8. Network Interface Smart Jack 4. 120A2 (or later) Integrated 9. Interface Termination or Fiber MUX Channel Service Unit (ICSU) 10. Central Office 5. RJ-48 to Network Interface 11.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-81 Figure Notes: 1. Span Section 1 5. Loopback Jack 2. Span Section 2 6. “Dumb” Block (Demarcation Point) 3. 120A2 (or later) Integrated 7. Interface Termination or Fiber MUX Channel Service Unit (ICSU) 8. Central Office 4. RJ-48 to Network Interface (Up to 1000 Feet) (305 m) Figure 1-24.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-82 Figure Notes: 1. Span Section 1 5. Loopback Jack 2. Span Section 2 6. “Dumb” Block (Demarcation Point) 3. 120A2 (or later) Integrated 7. Repeater Channel Service Unit (ICSU) 8. Fiber MUX 4. RJ-48 to Network Interface 9. Central Office (Up to 1000 Feet) (305 m) Figure 1-25.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Install DS1 CPE Loopback Jack (T1 Only) 1-83 A problem can exist in 1 or both of the 2 sections. The field technician is responsible for finding and correcting problems in section 1 and the loopback cable portion of section 2. The DS1 service provider is responsible for finding and correcting problems in the majority of section 2. Testing is divided into 2 steps. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems LED Interpretation 1-84 Configurations Using Fiber Multiplexers Use the loopback jack when customer premises DS1 wiring connects to an on-site fiber multiplexer (MUX) and allows wiring to the network interface point on the MUX to be remotely tested. This requires that ICSUs be used on DS1 wiring to the MUX.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems LED Interpretation ■ ‘‘Control and Port Circuit Pack Status LEDs’’ ■ ‘‘Power Supply LEDs’’ 1-85 Terminal Alarm Notification Terminal Alarm Notification is an optional feature which displays several types of alarms on voice terminals with administered feature buttons or the attendant console. A maximum of ten digital and/or hybrid voice terminals may be used.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems LED Interpretation 1-86 TN798 Processor Circuit Pack LEDs The front panels of the Processor circuit pack and the Maintenance circuit pack are identical. Each has two groups of LEDs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems LED Interpretation Issue 1 April 2000 1-87 MAJ MIN Alarm (Red Test (Green) Busy (Amber) Major alarms (Red) Minor alarms (Red) Emergency transfer control switch Memory card slot ckdmt798 RPY 072297 Figure 1-26. LED Indicators on the TN798 Processor Circuit Pack NOTE: If the LED just above the Memory Card Slot is alternating red and amber, this indicates both card in use and emergency transfer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems LED Interpretation 1-88 Control and Port Circuit Pack Status LEDs Each circuit pack has three LEDs on the front panel visible at the front of the carrier. On all circuit packs, except the 650A Power Unit, the LEDs indicate: 1. Red (alarm) — If the circuit pack is communicating with the system, the system has detected a fault in this circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems LED Interpretation 1-89 2. Green (test)—the system is running tests on this circuit pack. 3. Yellow (busy)—indicates that the circuit pack is in use. NOTE: A port circuit pack also lights its red LED when it performs initialization tests (for example, when the circuit pack is initially inserted into the system). If all initialization tests pass, the red LED is turned off.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Multimedia Call Handling 1-90 Power Supply LEDs Table 1-9 shows the LED and alarm conditions for the 650A Power Supply. Ring voltage and neon bus output do not activate alarm status. Table 1-9.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Multimedia Call Handling 1-91 6 2 1 3 5 7 4 cydf012 RPY 100697 Figure Notes 1. Port B Y-cable connector to a TN787 Multimedia Interface (MMI) circuit pack 5. D8W cord connected to 356A adapter port 1 2. Port A Y-cable connector to a TN2207 PRI circuit pack 6. Expansion Service Module (ESM) 3. 25-pair Y-cable 7. Port B on compatible primary rate interface (PRI) card 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Multimedia Call Handling 1-92 Before troubleshooting any problems associated with the DEFINITY MMCH, always be sure that the endpoint is operating correctly (audio, video, and data) by making point-to-point test calls. If possible, make the test calls over the network to test the connectivity and routing of network calls from the endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Multimedia Call Handling Issue 1 April 2000 1-93 Solution 1. Use the Status Conference x form and check the Audio Mode field for the current operating mode of the conference. 2. Another indication of the audio modes is in the “Incoming Mode Commands from Endpoint and Outgoing Commands from MMI” on page 3 of the Status Conference x Endpoint y form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Multimedia Call Handling Issue 1 April 2000 1-94 Solution In the first type described above, wiring problems, power to the camera, or video encoder circuit pack problems in the codec are typical causes. In the second type, no video from an endpoint typically occurs because it is not a valid video source.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Multimedia Call Handling Issue 1 April 2000 1-95 network through which the PBX receives its synchronization. Passing synchronization through the PBX Expansion Interface adds an unnecessary hop to the path and creates another potential point of failure.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Multimedia Call Handling 1-96 proceed normally. Remind the customer that it may be necessary to mute if a side conversation is going on in the background, just as one would do in an audio conference.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Multimedia Call Handling Issue 1 April 2000 1-97 4. Find another available port, then: a. Busyout the port to which the endpoint was connected. b. Make another call to the same conference. If the problem corrects itself, then the previous port may be bad.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems TN760D Tie Trunk Option Settings Issue 1 April 2000 1-98 Rate fields show initial and current transfer rates, respectively. For each 64-kbps endpoint the column that indicates Rate Adapt shows an n if the endpoint did not follow the procedures as specified by the H.221. If an endpoint shows y, it did successfully rate adapt. If an endpoint shows c, it joined the conference at 56kbps.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance for csi systems TN760D Tie Trunk Option Settings 1 Table 1-10. Signaling Formats for TN760D Mode Type E& M Type I Standard (unprotected) E& M Type I Compatible (unprotected) Protected Table 1-11.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems TN760D Tie Trunk Option Settings 1-100 UNPROT SMPLX SMPLX 4 3 2 1 PROT PORT 4 E&M SMPLX SMPLX PORT 3 E&M PORT 1 PORT 2 E&M E&M r758183 RBP 050896 Figure 1-28. Table 1-12.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems TN464E/F Option Settings 1-101 TN464E/F Option Settings The TN464E/F DS1/E1 Interface - T1/E1 circuit pack interfaces between a 24- or 32-channel Central Office/ISDN or tie trunk and the TDM bus. Set the switches on the circuit pack to select bit rate and impedance match. See Table 1-13 and Figure 1-29. Table 1-13.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-102 ATM Tips This section provides tips for DEFINITY ATM PNC when interfacing with the ATM switch. Throughout this section, refer to Figure 1-30, using TN2238 for R6.3 systems, and TN230X for Release 7 and later. DEFINITY PPN DEFINITY EPN AX500 ATM call control Q.93B CaPro 1 Q.SAAL ATM SONET TN2238 Fiber Q.93B Switch processor Switch fabric Physical Q.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips Table 1-14. 1-103 TN230X LED reference — Continued LED color Red Green - - N/S Interpretation Yellow 100ms on / 100ms off Loss of signal on the OC-3 fiber. Either the TN230X-receive (top) or TN230X-transmit (bottom) fibers are not working. Fast blink - Running DSP diagnostics or downloading code to DSPs (typical during boot process).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips Table 1-15. 1-104 A500 LED Quick Reference — Continued Component Switch Fabric Board Port Board Port Board Per Port Power Supply Label Color State Meaning SYSERR Yellow Off Normal state FAULT Yellow Off Normal state PWR Green Steady on Normal state. The switch fabric board is powered up. FAULT Yellow Off Normal state PWR Green Steady on Normal state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips ■ 1-105 These other applications may manifest themselves in the output of the troubleshooting commands you run on the A500. DEFINITY port networks must be identified by their A500 port numbers. NOTE: The following examples show DEFINITY port networks connected to A500 ports A1.1 and A1.2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-106 A500 System Console (c) 1997 Lucent Technologies login: root password: XXXXXX ********** New System Alarms ********** [1] Failed to fetch configuration files ******* Hit any key to continue ******* A500: Figure 1-31. A500 login screen 5. Enter status at the A500: prompt. Figure 1-32 shows the output from the status command. System Status A500 System, Ace_200.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-107 If you are administering the A500 through a telnet connection over the Ethernet, this works, but it is worthwhile making sure the Ethernet address is correct anyway. b. If the customer is providing an Ethernet connection to the A500, does the Ethernet IP mask field have the customer-provided mask (typically something like 255.255.255.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-108 2. Enter status pnc at the DEFINITY SAT. This display tells you which TN230X board is active in a duplicated system and how many alarms (if any) of each severity level have been logged for the board. Figure 1-34 shows the output from this command.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-111 display atm pnc 1 ATM PNC Connection Number: 1 Location: 01B02 Name: Address Format: ICD ATM AFI: ICD: HO-DSP: ESI: SEL: Figure 1-37. 47 0005 80FFE1000000F2071B02 000000000000 00 Screen output for display atm pnc 1 display atm pnc 2 ATM PNC Connection Number: 2 Location: 02A01 Name: Address Format: ICD ATM AFI: ICD: HO-DSP: ESI: SEL: Figure 1-38.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-112 display atm pnc 1 ATM PNC Connection Number: 1 A - PNC Location: 01B02 Name: Address Format: E.164 ATM Private AFI: E.164: HO-DSP: ESI: SEL: Figure 1-39. 45 0001013035381053 00000000 000000000011 00 Screen output for display atm pnc 1 with End System Identifiers display atm pnc 2 ATM PNC Connection Number: 2 A - PNC Location: 02A01 Name: Address Format: E.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-113 A500:show signaling summary Port -----A1.1 A1.2 Figure 1-41. loc VCI ------1 2 SAP --1 2 IntType ------Network Network Signaling ----------UNI3.1 UNI3.1 ILMI ---No No SAP State -----------UP UP State ----UP UP Screen output for the show signaling summary command a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-114 A500:show signaling routes Number of Local Static Routes Allowed: 30 Current number of Local Static Routes: 2 Address: 47.00.05.80.ff.e1.00.00.00.f2.07.2a.01.00.00.00.00.00.00.00 mask:152 cost: 0 node:self port:A1.2 state:UP Address: 47.00.05.80.ff.e1.00.00.00.f2.07.1b.02.00.00.00.00.00.00.00 mask:152 cost: 0 node:self port:A1.1 state:UP Figure 1-42.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-115 4. Enter show sys interfaces on the A500 console. Figure 1-44 shows the screen output. Device Oper Admin State Type Status Status _________________________________________________________________ A1.1 up up present STS_3c (MultiMode) A1.2 up up present STS_3c (MultiMode) A1.3 down down present STS_3c (MultiMode) A1.4 down down present STS_3c (MultiMode) A1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-116 It may be necessary to re-administer the A500 port boards. Refer to the Cajun A500 Quick Reference for further information. ■ If Admin Status or State is incorrect, the links will not come up between the PPN and the EPN. TN230X Did the TN230X come up correctly? 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-117 list configuration carrier 1b SYSTEM CONFIGURATION Board Number Board Type 01B02 01B04 01B05 ATM PNC EI DIGITAL LINE ANALOG LINE TN2305 000001 TN754C 000002 TN746B 000010 01B06 01B07 01B08 01B09 DID TRUNK MAINTENANCE/TEST CO TRUNK BRI LINE TN753 TN771D TN747B TN556B 000021 000006 000018 000003 01B10 DS1 INTERFACE TN767C 000003 Figure 1-45.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-118 ■ The TN230X board should be shown in the correct slot. ■ Fields should have values as indicated below: Field Value Board Type ATM PNC EI Vintage The TN230X vintage. If Vintage is no board, then either the board is in the incorrect slot or board insertion was not completed correctly. Refer to ‘‘Reseating/Replacing Circuit Packs’’ in this chapter. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-119 test board 2a01 TEST RESULTS Port Maintenance Name 02A01 02A01 02A01 02A01 02A01 02A01 ATM-EI ATM-EI ATM-EI ATM-EI ATM-EI ATM-EI Figure 1-48. Alt. Name Test No. Result 316 598 1258 241 304 1259 Error Code PASS PASS PASS PASS PASS PASS Screen output for the test board 2a01 command ■ The Result should be PASS for each test number.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-120 A500:show signaling summary Port -----A1.1 A1.2 loc VCI ------1 2 SAP --1 2 IntType ------Network Network Signaling ----------UNI3.1 UNI3.1 ILMI ---No No SAP State -----------UP UP State ----UP UP Figure 1-49. A500: show signaling summary screen Ensure that the fields have the values indicated below.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-121 Device Oper Admin State Type Status Status _________________________________________________________________ A1.1 up up present STS_3c (MultiMode) A1.2 up up present STS_3c (MultiMode) A1.3 down down present STS_3c (MultiMode) A1.4 down down present STS_3c (MultiMode) A1.5 down down present STS_3c (MultiMode) A1.6 down down present STS_3c (MultiMode) A1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-122 ■ There is a break in the fiber. ■ The TN230X is not transmitting a carrier (not inserted, not powered, or not administered). See ‘‘ATM-BCH (ATM B-Channel Trunk)’’. ■ Hardware safety interlocks on optical transceivers may cut transmitter power if no carrier is received, so lack of a receive carrier could indicate a transmitter problem at the same end.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-123 Sonet per Port Statistics --------------------------------Receive Cell Count: Transmit Cell Count: 80654 79555 Section Level Bit Err: Line Bit Err: Line FEB Err: Path Bit Err: Path FEB Err: Correctable HCS Err: Uncorrectable HCS Err: Loss of Frame Err: Loss of Signal Err: Out of Frame Err: 1 1 168 1 98 0 0 1 0 0 Path Signal Label: 19 Figure 1-51. A500: show stats sonet a1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-124 Q.SAAL (Data Link) Layer Are ATM signaling messages reaching A500 Call Control? 1. Enter show signaling stats port qsaal on the A500 console. Figure 1-52 shows the screen output. A500: show signaling stats a1.2 qsaal ------------------------Q.SAAL Statistics-----------------------Port A1.2: ---------Type: UNI3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-125 — The POLL PDUs and STAT PDUs counters should be increasing if the TN230X is actively sending and receiving Q.SAAL Protocol Data Units with the A500. This occurs even if the TN230X did not achieve board insertion. Q.93B (Network) Layer Are connection requests being received by A500 Call Control? 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems ATM Tips Issue 1 April 2000 1-126 Ensure that the fields have the values indicated below. Port A1.2 (or the port of interest) If this field is not configured for UNI signaling, then the port was administered for no UNI signaling (admin link command). Use the show signaling summary command to verify that Signaling is UNI3.1. Connect Messages These counters should be non-zero if the A500 is handling Q.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-127 display errors Page 1 of 1 SPE A ERROR REPORT The following options control which errors will be displayed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1 1-128 In this example the errors that have ATM-NTWK for Name and 1 for Data indicate an error returned to the TN230X from the ATM network. In this case, Type indicates the Cause Code returned by the ATM network (see Table 1-16 below). In the example above, two Cause Codes (41 and 3) are reported from the ATM network.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-129 A500:show switch circuittable _______________________________________________________ | Input | Output | Connection | | port vpi vci| port vpi vci| type class parameters | |______________|______________|_________________________| A1.1 A1.1 A1.1 0 0 0 5 32 35 Self A1.2 A1.2 0 0 0 1 32 35 pp pp pmp UBR ppd on VBRnrt pcr=5729 CBR pcr=173 /scr=5729 /mbs=17187 A1.2 A1.2 A1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-130 list sys-link SYSTEM LINKS INFORMATION Location Link Type/ Channel State Current Path Faulted Path Last Fault Recorded 02A0101 01B0202 02A0102 EAL PACL PACL up up up present present present present present present 12/06/1997 16:20 12/06/1997 16:17 12/06/1997 16:20 Figure 1-58. List sys-link screen Ensure that the fields have the values indicated below.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems ATM Tips 1-131 ■ The pp VBRnrt (Variable Bit Rate) virtual circuits between A500 ports A1.1 (PPN) and A1.2 (EPN) are used for signaling between the PPN and each EPN. ■ These are established once upon initialization under control of DEFINITY Call Processing. They represent the ATM Control Link (ACL) and Expansion Archangel Link (EAL).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Unusual ATM trouble conditions Issue 1 April 2000 1-132 — The pmp CBR (Constant Bit Rate) virtual circuits (VCs) between A500 port A1.1 (PPN) and A500 port A1.2 (EPN) are used for talk paths between port networks (PPN to EPN, EPN to PPN, or EPN to EPN). — They are established when calls are first setup between port networks. Each virtual circuit represents one party of a complete multiparty talk path.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Unusual ATM trouble conditions 1-133 Incorrectly typed or omitted EPN Route or End System Identifier (A500) Symptoms Talk paths are one-way, from the PPN to the EPN: you can hear tones from the PPN end station to the EPN end station but not vice versa.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Unusual ATM trouble conditions 1-134 Action 1. Correct the ATM addresses (or swap fibers) on the A500 between the incorrectly-connected PPN and EPN. Swapped Routes, End System Identifiers, or Fiber between two EPNs Symptoms ■ All TN230Xs complete board insertion. ■ The PPN cold starts both incorrectly connected EPNs as usual.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Issue 1 April 2000 Maintenance for csi systems Troubleshooting Multimedia Call Handling (MMCH) 1-135 Diagnostics 1. The status pnc command on the DEFINITY SAT shows both the A-side and B-side State of Health field as partially functional. Action 1. Correct the ATM addresses (or swap fibers) on the A500 between the A and B side of the EPN.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Multimedia Call Handling (MMCH) Issue 1 April 2000 1-136 Calls Terminate with No Audio Description To support endpoints that do not support Multipoint Command Conference (MCC), the DEFINITY MMCH changes its capability set and initiates a capability set exchange with the endpoint when the Selected Communications Mode (SCM) changes.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Multimedia Call Handling (MMCH) Issue 1 April 2000 1-137 Calls Terminate with No Video Description Generally, loss of video can be divided into 2 types. The first occurs when the DEFINITY MMCH switches to the endpoint, but nobody sees them. The receivers see either “black” video or a frozen image of the previous speaker depending on the codec of the manufacturer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Multimedia Call Handling (MMCH) Issue 1 April 2000 1-138 Specifically, PictureTel System 4000 endpoints seem to be the most sensitive to instability. The Lucent Technologies Vistium also disconnects fairly infrequently. Last, the CLI Rembrandt II VP freezes video and waits for framing to be recovered.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Multimedia Call Handling (MMCH) Issue 1 April 2000 1-139 Voice-Activated Switching Problems Voice-activated switching on the DEFINITY MMCH does not follow the loudest talker. The MMCH queues all speaking parties and selects a new video broadcaster (the second-oldest speaking party) when the oldest speaking party has stopped talking. The new broadcaster will see the last speaker as its video.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Multimedia Call Handling (MMCH) Issue 1 April 2000 1-140 Video Never Switches to a Particular Party Description Verify that the endpoint is a valid video source as described in the “Calls Terminate with No Video” section above. If it is, then the audio from the endpoint may not have sufficient voice signal for the hardware to determine the parties at the endpoint are speaking.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 1 Maintenance for csi systems Troubleshooting Multimedia Call Handling (MMCH) Issue 1 April 2000 1-141 If the input from an endpoint is located too close to the speakers of an endpoint, then acoustic echo is created. The microphone must be moved away from the speakers.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands System Command Structure Maintenance Commands 2-1 2 This chapter provides additional trouble-clearing information for resolving both system-alarmed and user-reported troubles. This chapter supplements the information found in Chapter 3, ‘‘Maintenance Objects’’. The maintenance commands are used to control, test, and obtain information associated with maintenance objects (MOs).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout access-endpoint ■ 2-2 QUALIFIER is the last part of the command. It is 1 or more words or digits used to further identify or complete the OBJECT. For example, hunt group 15 or station 3600, where 15 and 3600 are qualifiers. NOTE: Qualifiers are printed in this typeface. An example of the command line required to add a station with extension number 1234 is add station 1234.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout board 2-3 Output The following example shows the output for the busyout access-endpoint 22502 command and assumes that access endpoint ports for extension 22502 are in cabinet 1, carrier C, slot 11, circuit 1 to 6. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout board ! 2-4 WARNING: This command is service disrupting and may cause extraneous alarms.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout cdr-link 2-5 Result Test result: Pass, Abort, or Fail Error Code Numeric code explaining why the release failed or aborted. Refer to the detailed list of the codes by test number for each MO. busyout cdr-link This command will busyout a maintenance object associated with the specified call detail recording (cdr) link.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout data-module 2-6 Result Test result: Pass, Abort, or Fail Error Code Numeric code explaining why the release failed or aborted. Refer to the detailed list of the codes by test number for each MO. busyout data-module This command puts the specified data module in a maintenance busy state, even uninstalled data modules.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout journal-printer 2-7 Field descriptions Port Port address (cabinet-carrier-slot-circuit) or the data channel number Maintenance Name The name of maintenance object Alt. Name Alternate way to identify maintenance objects.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout link 2-9 busyout link This places maintenance objects associated with a specified link in a maintenance busy state. No periodic or scheduled tests are performed on the busied out maintenance objects until they are released. The link is marked out of service and is inaccessible to call processing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout mis 2-10 busyout mis This command places a management information system in the maintenance busy state. No periodic or scheduled maintenance is performed on the busied out mis until it is released. When the object is busied out no call processing activity may be performed over the link. A warning alarm (error type 18) is generated on the busied out mis, so that INADS can determine its state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout pms-link 2-11 busyout pms-link This command places all maintenance objects associated with a property management system link in the maintenance busy state. No periodic or scheduled maintenance is performed on the busied out maintenance objects until they are released.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout port 2-12 Output The following example is a display of the busyout pms-link command. busyout pms-link SPE A COMMAND RESULTS Port Maintenance Name PMS-LINK Alt. Name Result PASS Error Code Command Successfully Completed Field descriptions Port Always blank Maintenance Name Name of maintenance object: PMS-LINK Alt. Name Not applicable.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout pri-endpoint 2-13 Output The following example is a display of the busyout port command. busyout port 01C0701 SPE A COMMAND RESULTS Port Maintenance Name 01C0701 ANL-LINE Alt. Name Result PASS Error Code Command successfully completed Field descriptions Port Port address (cabinet-carrier-slot-circuit) Alt. Name Alternate way to identify maintenance objects.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout pri-endpoint 2-14 Action/Object Qualifier Qualifier Description Permissions Defaults busyout pri-endpoint extension PRI endpoint extension number init inads craft nms none Examples: busyout pri-endpoint 25012 busyout pri-endpoint 77868 Feature Interactions If active calls resides on specified PRI endpoints, the busyout command drops the call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout sp-link 2-15 busyout sp-link This command places the system printer link into a maintenance busy state. No periodic or scheduled maintenance is performed on the busied out system printer link until it is released. Warning alarms (error type 18) are generated on each busied out maintenance object, so that INADS can determine the state of the object.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout tdm 2-16 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions busyout station extension Extension number (per dial-plan) init inads craft none none Examples: busyout station 10020 busyout station 32770 Output The following example is a display of the busyout station command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout tone-clock 2-17 Action/Object Qualifier Qualifier Description Permissions Defaults busyout tdm pn number pn number = TDM bus Port Network number to be busied out. init inads craft none bus bus = a (default control bus) or b (default tone bus) specifies desired half of TDM bus. Each 512 time slot TDM bus configures as two duplicate 256 time slot buses.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout trunk 2-18 alarms (error type 18) are generated on each tone clock circuit pack busied out, so that INADS can determine the state of the objects. The command, release tone-clock, reactivates the specified tone/clock.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands busyout trunk 2-19 number. Warning alarms (error type 18) are generated on each busied out maintenance object, so that INADS can access the state of the objects. The release trunk command reactivates the specified trunk group or group member. NOTE: If the user enters busyout trunk /, the lowest port-location in the group is busied out. This s NOT recommended.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands cancel hardware-group 2-20 Result Test result: Pass, Abort, Fail Error Code Numeric code explaining why the release failed or aborted. Refer to the detailed list of the codes by test number for each MO. cancel hardware-group This command temporarily or permanently aborts the execution of a test hardware-group command. To resume testing, enter resume hardware-group or test hardware-group.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change circuit-packs 2-21 Output The following example is a display of page 1 of the change circuit-packs 1 command when DEFINITY AUDIX is Administered by entering TN566 in slot 8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Commands change synchronization 2 2-22 Field descriptions Administered cabinet number Cabinet Cabinet Layout Type of cabinet (single-carrier) Carrier In-use cabinet carrier Carrier Type Carrier function (port, processor, or expansion control) Slot Slot numbers (0 - 21).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change synchronization change synchronization 2-23 Page 1 of 1 SYNCHRONIZATION PLAN SYNCHRONIZATION SOURCE (circuit pack location) Stratum: 4 Primary: _____ Secondary: _____ Location Name Slip Location Name Slip NOTE: DS1 and BRI trunk sources will result in stratum 4, type II synchronization The following example shows the output for the change synchronization command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters customer-options 2-24 change system-parameters customer-options The init password is required to change any administration of the Customer Options form. Access Security Gateway challenges all init passwords.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance 2-25 1. Make a note of the current entries in the Alarm Origination and CPE Alarm fields so you can restore them later. 2. Change the Alarm Origination to OSS Numbers field to neither. 3. Change the CPE Alarm Activation Level field to none. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance 2-26 Output (Page One) The following output example shows a display of Page 1 of the change system-parameters maintenance command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance Alarm Origination to OSS Numbers 2-27 Indicates one of four options for alarm origination (neither): both = Major and Minor alarms result in an automatic call to both administered OSS telephone numbers. first-only = Major and Minor alarms result in an automatic call to the first administered OSS number.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance CPE Alarm Activation Level 2-28 Indicates the minimum level (Major, Minor or Warning) to activate Customer-Provided Equipment (CPE) alarm. If the level is none, the CPE does not activate for any alarm. NOTE: When the switch goes into Emergency Transfer, the CPE alarm activates regardless of the CPE Alarm Activation Level setting.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance 2-29 Control Channel Interchange Each port network has a pair of TDM busses (A and B). Each has a set of time slots dedicated to the control channel. One bus at a time carries the control channel in each PN. (daily, days of the week, or no prevents interchanges).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance 2-30 Output (Page Two) The following example shows the output from page 2 of the change system-parameters maintenance command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance Call Classifier Ports When the number of call classifier ports (CLSFY-PTs) in service falls below this number, a WARNING alarm is raised against TTR-LEV. Valid entries are 1 to 200. There are 8 ports on each TN744 or TN2182 circuit pack. To alarm the first occurrence of a CLSFY-PT being taken out of service, set this field to the total number of CLSFY-PTs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance Test Type 102 Test Type 105 Test Type 102 tests far end to near end loss by sending: ■ 9 seconds of 1004 Hz tone at 0 dB ■ 1 second of quiet ■ This cycle is repeated until disconnect; disconnect is forced after 24 hours.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance SPE Optional Boards Packet Intfl? These fields indicate if a Disk circuit pack is present, and identify administered Packet Interface slots. If a Packet Interface circuit pack is present, the corresponding Packet Interface field is set to y when the system boots. No change to that field is allowed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands change system-parameters maintenance 2-34 Output (Page Three) The following example shows the output from page 3 of the change system-parameters maintenance command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands change system-parameters maintenance Issue 1 April 2000 2-35 Asynchronous Data Mode This field will configure the modem as an asynchronous communications device. This field is 8 characters long and is case in-sensitive. (&M0&Q0) DTE Auto-Data Speed This option will adjust the speed of the data source (DTE) UART to the outgoing (modem-to-modem) data rate. So, at maximum this speed would be 9600 baud.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands clear audits Adjustable Make/Break Ratio 2-36 This field can be of particular importance when using a modem that may be transferable from country to country. The intent of this field is to control the make/break ratios of pulses and DTMF dialing. The Intel product information has support for the different make/break options for pulse dialing only.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands clear mst 2-39 clear mst The clear mst command precedes a trace. If this command is active during a trace, it clears unwanted data.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands disable synchronization-switch 2-41 disable synchronization-switch This command stops the automatic clock switching capability of the maintenance subsystem. The clock refers to the oscillator on a tone/ clock or DS1 interface.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display alarms 2-42 The system creates the reports from the logs of the maintenance subsystem. The subsystem monitors the system hardware and logs problems as errors or alarms. The type of alarm indicates the impact of the problem, as defined below: Warning alarm—A minor interference which does not noticeably impair service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display alarms 2-43 System resets, that are less severe than a reboot, rarely affect the error and alarm logs. NOTE: If the error and alarm logs contain SYSTEM errors, then use the display initcauses command to search for information that system could not log during reset operation.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display alarms 2-44 Options screen When you enter the display alarms command, the system first displays the options screen. Select the options you want to view on the report. The figure below is an example of the options screen for Alarm Reports. display alarms Page 1 of 1 ALARM REPORTS The following options control which alarms will be displayed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display alarms 2-45 Category Object code for the equipment category. Press HELP in this field to view a list of the object codes. Extension Extension number (per dial-plan) Trunk Enter a group number or a group and member number: ■ Enter only the group number (01-99) to display all members in the group.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display alarms 2-46 Field descriptions Port Lists the location codes for the alarmed object, as follows: ■ Circuit packs locations display as: cabinet-carrier-[slot]-[circuit]. Example: 01C0702. ■ Port network locations display as: port network number-bus. Example: PN 02B. PN 02 = Port Network (PN) number and A or B = bus. ■ Fiber link locations display as: fiber link number-PNC side.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-47 Headings 1 and 2 identify the first and second OSS telephone numbers, respectively.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity Simultaneous Active Adjunct Controlled Calls 2-49 The number of calls that can be controlled by ASAI adjuncts.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-50 Measured Splits/Skills The number of hunt groups BCMS is measuring. VDNs The number of vector directory numbers BCMS is measuring.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-51 Call Vectoring/Call Prompting Vector Directory Numbers The number of system VDNs. For further information, see DEFINITY Call Vectoring/Expert Agent Selection. Vectors Per System The number of vectors per system. For further information, see DEFINITY Call Vectoring/Expert Agent Selection.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-52 Dial Plan Extensions This includes stations, data endpoints, hunt groups, announcements, TEGs, VDNs, common shared extensions, and code calling IDs. Miscellaneous Extensions Anything that is not a station, trunk, data module, or attendant.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-53 Field descriptions (page 5) Hunt Groups, Splits, or Skills Groups/Splits/ Skills The number of ACD hunt groups. Logged-In ACD Agents A real-time field displaying the number of agents actually logged in. For example, if an agent is logged into 4 skills (and there are no other agents), then the Logged-In ACD Agents field is 1 and the Group Members Per System field is 4.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-55 Trunk Groups The number of trunk groups administered. Trunk Ports The number of trunk ports administered. Page 7 of 9 SYSTEM CAPACITY System Used Available Limit - - - - - - - - - - - - - Figure 2-5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-56 Total Subscribed Ports ISDN BRI Ports The number of ISDN-BRI ports. Station and Trunk Ports The number of stations with ports and assigned trunk ports. Page 8 of 9 SYSTEM CAPACITY CURRENT SYSTEM INFORMATION Software Load: G3V6r.03.0.211.0 Memory Configuration: G3rV6 Offer Category: A LAST TRANSLATION LOADED INFORMATION: Software Load: G3V4r.06.0.075.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display capacity 2-57 Memory Configuration The platform on which the translations were saved. Can also be unknown if no flash card is present or translations made on old load. This is important because platforms are not always compatible. Offer Category The offer category that was set when the last save translation was done before upgrade or reboot.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display communication-interface hop-channels 2-58 display communication-interface hop-channels This command displays the translation data for hop channels. A hop channel is a bi-directional network channel between two interface links for DCS message hopping. A hop channel is used to tandem DCS messages from one interface link to another interface link. See ‘‘status link n’’ for more details.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display communication-interface links 2-59 Second of the two link/channels joined by the hop channel. Links range from 1 to 16. Channels range from 1 to 64. The link/channel pair must not be assigned to a local processor channel or to a PRI local processor channel.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Commands display disabled-tests 2 2-60 Est. Conn. Establish Connection data from the data module forms (Processor Interface, X.25, and PPP). Ext Extension number of the local data module for this link. Type Protocol for this link: ■ bx.25 (Processor Interface and X.25) ■ ppp ■ ethernet Destination Number Destination of the link as administered on the data module forms (Processor Interface, X.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display errors 2-61 Output The following examples shows the output from the display disabled-tests command. display disabled-tests SPE A DISABLED TEST INFORMATION Test Number 710 Command successfully completed display errors The display errors command creates an Alarm Report. The user completes an option screen to select the parameters for the report.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display errors 2-62 Whenever the system reboots, the logs are restored from the SPE disk that becomes active with the reboot. Since the logs are saved to the disk on the SPE that was active before the reboot, the versions restored at reboot time may not be current. This condition occurs if: — The attempt to save at reboot did not succeed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display errors display errors Page 1 of ERROR REPORT The following options control which errors will be displayed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display errors 2-64 Extension Enter the extension number Trunk Enter a group number or a group and member number: ■ Enter only the group number (01-99) to display all members in the group. Example: 01/__ ■ Enter both the group number (01-99) and member number (01-99) to display a specific member in a group. Example: 01/99.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display errors 2-65 Maintenance Name Lists the logical name of the maintenance object with an error logged against it.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display errors 2-66 Err Rt Error Rate - The average rate at which the errors have occurred from the first occurrence to the present. If the number of errors exceeds 3 digits, the system enters the number 256, which indicates that a larger number of errors occurred, but could not be displayed correctly. Rt/Hr Rate per Hour - An approximation of the rate that this error occurred in the last hour.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display events 2-68 display events Page 1 of 1 SPE B EVENT REPORT The following options control which events will be displayed. EVENT CATEGORY Category: vector REPORT PERIOD Interval: _a_ From: __/__/__:__ To: __/__/__:__ SEARCH OPTIONS Vector Number: ___ Event Type: _____ Field descriptions Category Vector specifies the type of event report to display and is the only valid entry.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display initcauses 2-69 The following example shows a typical vector event report.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display initcauses 2-70 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions display initcauses print Report sent to printer none none schedule Command is validated and then a scheduling form displays to schedule execution of the command. The command is then placed in the command queue and is executed at the specified time.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display initcauses 2-71 Field descriptions Cause ■ Bad Memory: A defective memory circuit pack generating too many errors caused a restart. ■ System Technician Request: The restart was performed because of system technician demand. A system technician-requested reset system 4 command entry should always precede an upgrade software command entry.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display memory-configuration 2-72 The level of recovery performed by the system. The recovery levels follow: Action Reset system 1 (Warm) Reset system 2 (Cold-2) Reset system 3 (Cold-1) Reset system 4 (Reboot) Reset system 5 (Extended Reboot) Escalated Whether the restart was escalated to a higher level to clear the problem.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display node-names 2-73 Output The following example shows the output from the display memory command. display memory-configuration PROCESSOR MEMORY-CONFIGURATION (M bytes) SPE_A Flash ROM: 16 Total DRAM: 16 Command successfully completed Command: display node-names This command displays a list of the administered node names.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display node-names 2-74 Field descriptions (page 1) Audix Name Identifies the name of the adjunct or switch node. Enter 1-7 characters for audix or msa; 1-20 characters for others. Default is blank. IP Address IP address for the adjunct or switch. Enter 0 - 255 or leave blank (default). MSA Names MSA node name (up to 7 characters) IP Address IP address for the adjunct or switch.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display port 2-75 display port This command displays the port location, the equipment connected to the port, and the means by which the port can be identified (for example, an extension number, the trunk group and member, and so on).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display synchronization 2-76 Depends on the hardware that is physically connected to the port: If hardware is The field contains Identification: station trunk modem pool station extension trunk group and member number) modem pool group number display synchronization This command calls up the synchronization form where the administered synchronization stratum and reference sources are displayed.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters duplication 2-78 All nonduplicated switch node interfaces (SNI) to SNI fiber links are automatically duplicated. NOTE: You must enable (y) the PNC Duplication field on the customer options form (change system-parameters customer-options) before you can do any duplication administration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance 2-79 display system-parameters maintenance This command displays the translation data for maintenance-related system parameters.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance 2-81 Field descriptions Defaults for data entry fields are listed in parentheses. Product Identification 10-digit number (starting with 1) that identifies the switch to an Operations Support System (OSS), for example, INADS.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance 2-82 Cleared Alarm Notification Enables the switch to originate a call to the OSS and send an alarm resolution message whenever all previously-reported Major and Minor alarms are resolved. Alarm Origination must be activated in order for Cleared Alarm Notification to work.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance 2-83 Scheduled Maintenance A series of maintenance tests and operations runs automatically every day according to the schedule and settings specified in the following fields. Start Time The hour and minute (24-hour notation) at which daily scheduled maintenance begins. (22:00) Stop Time Time (hour and minute) when scheduled daily maintenance stops.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance 2-84 Minimum Threshold for CPTRs When the number of call progress tone receivers in service falls below this number (2 to 100), a WARNING alarm is raised against TTR-LEV. These are also known as general purpose tone detectors (GPTDs). There are 8 CPTRs on each TN2182.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance DSO Loop-Around Test Call Extension 2-85 Extension number for the test call. This test extension number is used to establish a loop-around connection on the selected trunk. The DSO Loop-Around Test Call feature is used primarily for testing DSO channels associated with non-ISDN-PRI trunks. The loop-around is activated by dialing the test extension number.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance 2-86 No. of Parties to Be Conferenced Enter Digit 3 2 4 3 5 4 6 5 7 6 These fields indicate whether a Disk circuit pack is present in the system, and which Packet Interface slots are administered.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display system-parameters maintenance DTE Auto-Data Speed 2-87 This option will adjust the speed of the data source (DTE) UART to the outgoing (modem-to-modem) data rate. So, at maximum this speed would be 9600 baud. This field is 6 characters long and is case in-sensitive. Note that this field sets the link speed between the switch and the modem. It does not set the speed of the modem.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display test-schedule Adjustable Make/Break Ratio 2-88 This field can be of particular importance when using a modem that may be transferable from country to country. The intent of this field is to control the make/break ratios of pulses and DTMF dialing. The Intel product information has support for the different make/break options for pulse dialing only.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display test-schedule 2-89 Output The following is the output from the display test-schedule n command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display test-schedule Test Type 2-90 One of the following types of test to be performed on the trunk group/members in this schedule: ■ full (default) runs the most comprehensive test and collects all associated measurements for each TTL type. ■ supv performs a supervision test and only confirms the presence of the test set at the far end. No measurements are taken for this test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands display time 2-91 display time This command displays the system time but does not allow for any changes to the system time. Action/Object Qualifier Qualifier Description Permissions Defaults display time print Report sent to printer none schedule Command is validated and then a scheduling form displays to schedule execution of the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands download update-file Hour The hour of the current day. Minute The number of minutes into the hour. Second The number of seconds into the minute stored by the system. 2-92 download update-file The update file is transferred to the switch asynchronously from either an INADS host or a personal computer (PC) using the XMODEM protocol.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands download update-file Action/Object Qualifier 2-93 Qualifier Description download update-file Permissions Defaults Feature Interactions init inads none See below Feature Interactions ■ The form displayed for the list configuration software-vintage command has been modified to reflect the changes imposed by the flash architecture.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands download update-file 2-94 4. The switch may have had difficulty in writing to the hard patch file. Check the hardware error log for processor/memory board failures. 5. The hard patch file may be full. Issue a reset system 1. This should cause valid files to be applied and invalid ones to be erased. Error on Application of the Patch A patch may not have been applied for the following reasons: 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands enable administered-connection 2-95 enable administered-connection This command restarts scheduled and periodic maintenance for a single or all administered connections and can be used to track the maintenance processing of administered connections without interference from other maintenance processing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands enable synchronization-switch 2-96 This command may be particularly useful for: ■ Improved control over customer requests. For example, to suspend off-board DS1 alarms temporarily for customers that periodically disconnect DS1 trunks for testing or other business-related purposes.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands enable test-number 2-97 enable test-number This command enables a previously disabled test number. At the next request by maintenance or the technician, this test number will run.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands get vector 2-98 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions get vector long Core dump timestamps printed; if SPEs are duplicated, timestamps are printed for both SPEs. init inads craft none none print Prints report on system printer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list communication-interface processor-channel 2-99 Vector-Condition Mapping value warm-start cold-2 cold-1 reboot 2 n y n n 3 y y n n 4 n n y n 5 y n y n 6 n y y n 7 y y y n 8 n n n y 9 y n n y a n y n y b y y n y c n n y y d y n y y e n y y y f y y y y Set Vector Command Option The user-specified SPE prior to the core dump.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list communication-interface processor-channel 2-100 Output The following example shows the output from the list/display communication-interface processor-channel command. Page 1 of X PROCESSOR CHANNEL ASSIGNMENT Proc Chan 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: Enable Appl.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list configuration 2-101 Interface Link Identifies the physical link carrying this processor (virtual) channel. Links numbered 1 through (4 times the number of PI circuit packs) for the si model can be either x.25 or tcp/ip. The rest of the links (up to 25) must be tcp/ip. Interface Chan Identifies the BX.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list configuration Issue 1 April 2000 2-102 NOTE: The list configuration software-version command is discussed separately under its own heading. Hardware Groups Enter one of the following hardware groups: carriers all Displays all circuit packs administered and/or physically inserted in the port, switch node, and control carriers on the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list configuration 2-103 Output The following display shows the output from the list configuration all command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list configuration software-version 2-104 The following display shows output from the list configuration ds1 command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 1 Issue 1 April 2000 Maintenance Commands list configuration software-version 2-105 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list configuration software-version memory-resident Data for the active SPE, RAM-resident files only. none none print Report sent to printer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list configuration software-version Field descriptions, page 1 Update File Section Displays information pertaining to software field-update files or “patches.” Creation (GMT) Tape and (GMT) Disk When the update file was originally created, in Greenwich Mean Time (GMT). Note that this is not the time at which the update file was written to the MSS device.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list configuration software-version 2-108 Some things to note when using the list configuration software-version command are: 1. For simplex systems, the fields under column “SPE_B are always blank and the optional Long qualifier is not part of the command line. 2. If the memory card contains a core dump file system, fields for the tape or memory card will contain coredump.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list disabled-mos 2-109 list disabled-mos This command displays all the MOs that have been maintenance disabled in the system. Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list disabled-mos print Report sent to printer. none none schedule Command is validated and then a scheduling form displays to schedule execution of the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list external-device alarm 2-110 Field descriptions Maintenance Name The type of maintenance object (or group of maintenance objects) that have been disabled. All is also valid. Location The physical location of the disabled maintenance object that has been disabled.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list history 2-111 Field descriptions Port Port address1 Alarm Type The alarm level for this external device alarm port. Entries are major, minor (default), or warning. Alt.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list history 2-112 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list history print Report sent to printer. none See below schedule Command is validated and then a scheduling form displays to schedule execution of the command. The command is then placed in the command queue and is executed at the specified time.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list ip-route 2-114 The qualifier, or second phrase of the command, specifying the particular thing being acted upon by the command. Twelve characters is enough to uniquely identify each object. Object NOTE: Where the object is multiple words in length, only the first word will be displayed in the object field. All succeeding words will be treated as qualifiers.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list isdn-testcall 2-115 Destination Node Destination of the route. The destination is a name administered on the Node Name form that can include the keyword Default indicating the default route. Gateway The node name of the Gateway through which the destination is to be reached. The Gateway is a name administered on the Node Name form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list marked-ports 2-116 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list isdn-testcall print Report sent to printer. none none schedule Command is validated and then a scheduling form displays to schedule execution of the command. The command is then placed in the command queue and is executed at the specified time.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list measurements clan ethernet 2-117 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list marked-ports print Report sent to printer. none none schedule Command is validated and then a scheduling form displays to schedule execution of the command. The command is then placed in the command queue and is executed at the specified time.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list measurements clan ethernet ■ 2-118 high Cyclic Redundancy Check (CRC—detects and corrects errors on every frame) errors could suggest that — the LAN connection may be “noisy” — a wire connection is loose — a wire is frayed or broken. The 24-hour history gives the ability to look back at these measures if the trouble cleared.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list measurements clan ppp 2-119 Output The following example shows the output from the list measurements ethernet command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list measurements clan ppp ■ 2-120 High Cyclic Redundancy Check (CRC)—detects and corrects errors on every frame) errors could suggest that the connection may be “noisy” The 24-hour history gives the ability to look back at these measures if the trouble cleared. Data is retrieved for 15-minute intervals for 24 hours for CRC, Invalid Frame and Chap Failures for PPP connections.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list measurements ds-1 2-122 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions list measurements log Detailed report generated none none summary Summary report generated ds1_location The physical location of a DS1 circuit pack entered as cabinet-carrier-slot. print Report sent to printer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list measurements ds-1 2-123 Field descriptions (list measurements ds1-summary) Counted Since: The start time and date when the associated measurement counters were cleared or the DS1 circuit pack was administered. Number of Seconds Elapsed Into Current 15-min Interval: The number of seconds from the beginning of the current 15-minute interval (0 - 900).
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list mst 2-125 list mst This command displays the messages in the trace buffer and can be used when the trace is disabled or active, but if active, older messages may be sporadically omitted if wraparound is selected and the message rate is high. The command can be used repeatedly without destroying the integrity of the buffer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list mst 2-126 Feature Interactions See documentation on the system printer feature. Output list mst Message Sequence Trace Data Number Date/Time 1 12/21/90 14:30:21.220 Type 62 2 3 4 5 14:30:22.420 14:30:23.420 14:30:25.420 14:30:25.820 60 60 60 60 6 7 8 14:30:28.020 14:50:25.820 14:52:26.020 62 71 56 9 14:52:26.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list mst Table 2-1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list mst Table 2-1. 2-128 Summary of MST Message Types — Continued Code Description 0x6F ISDNBRI unrecognized message 0x71 GAP marker 0x72 Time changed while trace enabled 0xA0 X.25 Outgoing application data message 0xA1 X.25 Incoming application data message 0xA2 X.25 Application error message 0xB0 X.25 Outgoing session layer control message 0xB1 X.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-130 Message format: Message[1-4] = cid (defined in $BASEPJ/hdrs/capro.h) Message[5-6] = event Message[7+] = auxiliary data (based on event) Events are defined in $BASEPJ/hdrs/evnt_defs.h.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list mst 2-131 0x23 - MT_IMT (miscellaneous IMT hooks) This message type is for miscellaneous IMT hooks. The only sub-type currently available is for a debug button (dbut). The button number is provided in the debug button MST message so that more than one button can be administered (through IMT) to convey different meanings.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list mst 2-132 serv_d (other serv_d messages): Message[1-4] = user identifier Message[5-6] = hook identifier (defined in $BASEPJ/hdrs/mstencode.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-133 Message[7] = message length Message[8] = angel id Message[9+] = standard CCMS message Packet (D92) Message type: 0x32 uplink Message format: Message[1-4] = user identifier Message[5-6] = hook identifier (defined in $BASEPJ/hdrs/mstencode.h) Message[7-10] = link identifier Message[11-12] = message type (defined in $BASEPJ/hdrs/pcd_calls.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-134 In message types other than 50 and 51 (Level 2 Primitives), following the port address is a one octet field called the qualifier. The meaning of the qualifier varies according to the type (as specified by the MST encode) of ASAI message traced. The body which is a real ASAI message (except for Level 2 Primitives) follows the qualifier.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-136 R1: Message[7,8] = Link ID NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0x.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Message[6+] Issue 1 April 2000 2-139 = standard or abbreviated ASAI message format NOTE: An unrecognized message displayed in abbreviated format may be missing information (such as cause) because the message was not able to be parsed.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-141 ISDN 0x60 - ISDN PRI uplink Message[1] = Port Network Number of D-channel port Message[2] = Reserved Message[3] = Carrier Address of D-channel port Message[4] = Port number of D-channel port Message[5+] = standard ISDNPRI format NOTE: In abbreviated format, the header of the Q.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-142 R1: Message[7,8] = Link ID Message[9+] = standard ISDNBRI format R3: Message[7-10] = Link ID Message[11+] = standard ISDNBRI format NOTE: In abbreviated format, the header of the Q.931 message, the cause IE (if present) and the channel id Information Element (IE) (if present) are the only IEs present.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-146 R3: Message[7-10] = Link ID NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0xff 0xff 0x.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands list mst Issue 1 April 2000 2-148 R1: Message[7,8] = Link ID Message[9] = type of failure Types of failure: 0x01 - outgoing ISDN 0x02 - incoming ISDN Message[10+] = standard ISDNBRI format R3: Message[7-10] = Link ID Message[11] = type of failure Types of failure: 0x01 - outgoing ISDN 0x02 - incoming ISDN NOTE: In abbreviated format, the header of the Q.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list testcalls 2-151 Output The following examples shows the output from the list sys-link command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands list testcalls 2-152 The measurements are produced by a set of analog trunk tests. The tests are initiated by a maintenance demand test or by a set of scheduled tests. The largest portion of these measurements are generated through scheduled testing during system quiet hours (hours where the traffic volume is low). Each trunk test performed by the system stores the results in a database.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Commands list testcalls 2 2-155 Loss dev at 404Hz Transmission tests at low frequency. These tests measure a maximum positive and negative deviation of +9 and -9 dB from the 1004-Hz loss measurements. Loss dev at 2804Hz Transmission tests at high frequency. These tests measure a maximum positive and negative deviation of +9 and -9 dB from the 1004-Hz loss measurements.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands mark port 2-156 Summary report field descriptions Trk Grp Num The trunk group number which is being summarized. Only outgoing or two-way analog trunks will be listed. Num Of Trks The total number of members per trunk group. Last Test Date The date of the oldest measurement in the trunk group. Last Test Time The time of the oldest measurement in the trunk group.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor bcms 2-157 monitor bcms This command displays output for agents and splits and summarizes the bcms condition. This on-line status report automatically updates every 30 seconds (or by pressing the UPDATE key) until the command is canceled by pressing the CANCEL key. Three display options are available: skill, split, and system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor bcms 2-158 Output The following examples shows the output from the monitor bcms system command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor bcms 2-159 AVG ABAND TIME The average time abandoned calls waited in queue before abandoning during the current period. The calculation is Total Abandon Time/Total Calls Abandoned. This field is measurement data and includes only those calls that have completed (terminated). # ACD The number of Automatic Call Distribution (ACD) calls handled by this split during the current period.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands monitor bcms Issue 1 April 2000 2-160 Date: The current date and time which is updated every 30 seconds or when the UPDATE key is pressed. Calls Waiting: The number of calls currently waiting in this split’s queue. If any of these calls are Direct Agent Calls, the field will be preceded by an asterisk. This field is real-time status data.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor health 2-161 STATE The current state of the agent for this split. This possible states are Avail, ACD, ACW, AUX, Extn In, Extn Out, OtherSplit, and Unstaff. If an agent is staffed, the agent must also be in one of the above states. This field is real-time status data. TIME The clock time that the agent entered the current state in hours:minutes. This field is real-time status data.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor health 2-162 Output The following example is a display of the monitor system health command. status health ALARM SUMMARY Major: 0 Minor: 9 Warning: 4 CABINET STATUS Emerg Alarms Cab Trans Mj Mn Wn 1 off 0| 7| 0 2 off 0| 0| 4 3 n.a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor health 2-163 CP Proportion of the CPU currently dedicated to call processing. This occupancy has priority over SM and IDLE occupancy categories and takes processor time away from these occupancy categories, if needed. This percentage is rounded to the nearest integer, therefore 0 percent means that the occupancy is less than one half of a percent.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Commands monitor security-violations 2 2-164 Wn Number of Wn associated with the cabinet. An asterisk fills the field when the number exceeds 99. PNC Displays current Port Network Connectivity (PNC) status for each port network within a cabinet. When multiple port networks exist within a cabinet, a slash separates Carriers A, B, and C (listed first) from Carriers D and E (up/up).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor system 2-165 Field descriptions Date: Current date and time. Date Date of the logged security violation shown as MM/DD (where MM = month and DD = day). Time Time of the logged security violation shown as HH:MM (where HH = the hour and MM = minute of the invalid access attempt). Login Login ID entered for the login violation attempt.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor system 2-167 Output Below are displays of monitor system view 1 and monitor system view 2. monitor system view1 ATTENDANT STATUS Console no.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor system 2-168 Field descriptions Console # A list of console numbers that are activated or deactivated. Activated: The attendant console is active.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor system 2-169 The following example is a display of the monitor system conn command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor system 2-170 tot_ts_req This field holds the total time slots in use during the time period elapsed since the top of the last hour. Data is internally collected every 100 seconds. When the timer fires and the data collection occurs, a check is made as to how many time slots are currently in use. That’s where the total comes from.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor traffic 2-171 Requests-TN74 4 TTRs This field reflects the total number of requested touch tone receivers that are currently active. It decrements when tone receivers are freed and increments when they are requested. This field applies strictly to the TN744 board. This field represents real-time status data.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor traffic 2-172 Output The following output example is a display of the monitor traffic hunt-groups command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands monitor trunk 2-173 The following output example is a display of the monitor traffic trunk-groups command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands netstat ip-route 2-174 Field descriptions Trunk Group/Member Trunk group and group member number. (1-99/1-99). Port The port location (cabinet-carrier-slot-circuit) for trunks. Signaling Group ID If the trunk is ISDN, this field contains the number of the ISDN Signaling Group. Otherwise, this field is blank.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands ping 2-175 Field descriptions Destination Fixed field giving the destination of the route. The destination is a name administered on the Node Name form which can include the keyword “Default,” indicating the default route. Gateway The node name of the Gateway by which the Destination can be reached. The Gateway must be a name administered on the Node Name form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands ping 2-176 Action/ Object Qualifier Qualifier Description Permissions1 Defaults ping ip-address The IP address of the device to ping in the following format: www.xxx.yyy.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands ping 2-177 ping node-name This command pings an administered node. Look the “node-name” up with the display node-names command). ping board The board qualifier specifies which C-LAN circuit pack from which to ping. By adding the board UUCSS qualifier to the command, you can also specify which C-LAN circuit pack (in the case of multiple C-LAN circuit packs).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands ping 2-178 Field descriptions End-pt IP The TCP/IP destination address of the ping command. Port Location of the C-LAN circuit pack (UUCSS). Port Type Can be either PPP-PT for PPP ports (ports 1-16) or ETH-PT for the Ethernet port (port 17). Result PASS or FAIL Time (ms) The round-trip time (in milliseconds) of the ping.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands recycle carrier 2-179 recycle carrier This command recycles power for specified carriers. When power units are replaced in carriers, this command recycles that carrier’s power. No Compact Modular Cabinet (CMC) can be recycled. release access-endpoint This command removes all ports associated with the specified access endpoint from a maintenance busy state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release board 2-180 Field descriptions Port Port address (cabinet-carrier-slot-circuit) of released maintenance. Maintenance Name The type of released maintenance object. (wideband access point =WAE-PORT, single port access endpoint = TIE-DS1. Alt. Name Alternate way to identify maintenance objects. This field contains the extension number of the access endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release cdr-link 2-181 Alternate way to identify maintenance objects. Alt.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release data-module 2-182 release cdr-link primary COMMAND RESULTS Port Maintenance Name PRI-CDR Alt. Name Result PASS Error Code Command successfully completed Field descriptions Port Not applicable. ( ) Maintenance Name Type of released maintenance object. (primary cdr-link = PRI-CDR, secondary cdr-link = SEC-CDR) Alt. Name Not applicable.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release journal-printer 2-183 release data-module 310 COMMAND RESULTS Port Maintenance Name 01C1103 DIG-LINE Alt. Name Result PASS Error Code Command successfully completed Field descriptions Port Port address (cabinet-carrier-slot-circuit) of the maintenance object that is busied out or released, or the number of the data channel.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release journal-printer 2-184 Feature Interactions Specific component maintenance performed on a link sometimes conflicts with link maintenance, itself (busied out objects create link setup failure). Frequent link re-setup attempts may delay faulty component recovery. For best results, technicians should use busyout to disable attempted link re-setup.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release link 2-185 release link This command activates MOs associated with a specified link. Hardware tests verify that equipment is functioning properly. Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions release link link-id Number associated with each link (1–8).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release mis 2-186 release mis This command activates management information systems. Hardware tests are executed to verify that equipment is functioning properly. Action/Object Qualifier Qualifier Description release mis Permissions Defaults Feature Interactions init inads craft cust rcust none none Output The following example shows the output from the release mis command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release modem-pool 2-187 release modem-pool This command deactivates specified modem pool groups or group members. Specifying group numbers, member numbers releases single group members. Specifying modem pool group numbers releases members in a modem pool group. Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions release modem-pool group 1-5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release pms-link 2-188 release pms-link This command deactivates MOs that are associated with a property management system link.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release port 2-189 Result Success status of a busied out object (PASS, ABORT, FAIL) Error Code System-generated description of a command failure. release port This command deactivates specified ports on circuit packs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release pri-endpoint 2-190 release pri-endpoint This command removes PRI endpoint ports (B-channels) associated with specified PRI endpoint from maintenance busy states. Periodic and scheduled tests resume on released ports. The switch attempts to negotiate with the far-end PRI terminal adapter activating PRI endpoint port (B-channel).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release sp-link 2-191 release sp-link This command reactivates busied out system printer links and resolves active alarms for system printer links. The system printer link is a link from the switch to an external printer. Adminstering system printer extensions to call system printers creates the links.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release station 2-192 release station This command removes specified administered voice terminal extensions from a maintenance busy state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release tdm 2-193 release tdm This command removes specified tdm buses from a maintenance busy state. Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions release tdm port-net work pn number Port network number of the TDM bus init inads craft none see below bus bus (“a” or “b”) specifies desired half of the TDM bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release tone-clock 2-194 Field descriptions Port Port network number (preceded by “PN”) and bus (“A” or “B”) associated with the TDM bus. Maintenance Name TDM-BUS Alt. Name Not applicable Result Success status of a busied out object (PASS, ABORT, FAIL) Error Code System-generated description of a command failure.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands release trunk 2-195 Result Success status of a busied out object (PASS, ABORT, FAIL) Error Code System-generated description of a command failure. release trunk This command removes specified trunk groups or trunk group members from a maintenance busy state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands reset board 2-196 Result Success status of a busied out object (PASS, ABORT, FAIL) Error Code System-generated description of a command failure. reset board This command performs a soft reset of every specified, administered port on the port circuit pack. Ports must be busied out before the port circuit pack resets. ! WARNING: This command is service disrupting and may cause extraneous alarms.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands reset io-processor 2-197 Alternate way to identify maintenance objects. Alt.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands reset packet-interface 2-198 For troubleshooting, see ‘‘status interface’’, ‘‘status link n’’, and ‘‘status processor-channel’’ commands to locate problems before performing a reset interface (link traffic is interrupted). ! WARNING: The interface command interrupts operation of the AP, DCS, AUDIX, CMS or ISDN-PRI.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands reset system 2-199 reset system This command resets the system beginning with the corresponding vector bit set, a core dump is written to memory card, only if the memory card is the special core dump card), the vector is cleared, and the requested restart is performed. NOTE: All successful reset system commands log users off.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands restore announcements 2-200 Error message In duplicated systems, the message, Cannot reset translation-ID without standby SPE being accessible means that both processors must be sane and operational. ■ A standby SPE that has been busied out must be released (release standby-spe). ■ Check that the SPE-select switches on the DUPINT circuit pack are in the AUTO position.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands restore announcements 2-201 ■ If the announcement data module port is out of service or active (for example, performing an announcement playback), the system denies the command. ■ If users are in integrated announcements sessions, the system denies the command. ■ If the board is currently uploading or downloading, the system denies the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands resume hardware-group 2-202 restore announcements Page 1 of 1 SPE A RESTORE ANNOUNCEMENTS Processor SPE-A Command Completion Status Success Error Code 0 Field descriptions Processor Displays the processor that houses the MSS device used to copy announcement data. Command Completion Status Specifies successful completion of the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands save announcements 2-203 save announcements This command copies announcement data from the announcement board to the MSS. The Card-Mem stores announcements for the system. By default, announcement data writes to the MSS device in a simplex processor (SPE) system. If there integrated announcement boards exist, this command is allowed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands save translation 2-204 inconsistent due to hardware failures that occur during the save announcements command, error messages display indicating corrective action. Maintenance software that monitors hardware logs hardware errors to maintenance. Then, maintenance software invokes tests to diagnose and attempt corrective action.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set options 2-205 Action/Object Qualifier Qualifier Description Permissions Defaults save translations spe-active Translations saved on the active processor’s MSS device. init inads craft cust none Feature Interactions If translation data changes due to administrative commands, save translation cannot be performed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set options 2-206 set options command default settings specified in this section. Technicians should not change these settings. Special circumstances (for example, special studies) may require temporary changes under the guidance of Tiers 3 and 4. NOTE: Alarms do not upgrade.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set options ■ 2-208 No: Alarms that raise on trunks, stations, or adjuncts in this category drop. Error information displays as before, but alarm is evident. LED is inactive and calls are not sent to INADS. Because resources are deactivated without any record, this option is recommended only when other options do not provide desired results.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set options 2-209 If technicians set the option “warning” or “report,” port circuit pack LEDs and LEDs on the Maintenance circuit pack are affected the same as warning alarms. Default parameters are: ■ The system downgrades all station, trunk (except on-board trunk alarms), and Minor DS1-BD alarms to warning alarms.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set options 2-210 Circuit Pack MOs affected by this Command NOTE: Although alarms on some MOs appear as warnings, the alarms should be investigated with user-reported problems. NOTE: The alarm severity of group one downgrades trunks that are not members of Trunk Groups, (for example, PCOLs).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set signaling-group 2-211 Memory Card MOs Affected by This Command NOTE: While this option does not automatically downgrade CAP-MEM alarms, changes to this options may downgrade alarms to warnings. This alarm raises when memory card translation capacity exceeds 98% and is intended to alert Services that larger flash cards may be required.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set synchronization 2-212 set synchronization This command sets DS1 trunks or active tone/clock circuit packs that supply references for synchronization. The set synchronization command works after the disable synchronization command disables synchronization. Technicians may administer DS1 trunks or active tone/clocks with the set synchronization command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set time 2-213 Feature Interactions New calls go to time slots reserved for tones on the bus that have not other time slots when: ■ Time slots on a specified bus are in use ■ Dedicated tone time slots are on the other half of the bus A set command to buses that have calls on dedicated tone time slots drops these calls.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set tone-clock 2-214 Field descriptions Day of the Week: Monday through Sunday Day of the Month: 1-31; the system also checks for leap year. Month: January through December Year: 1970-2999 Hour: 0-23 Minute: 0-59 Second: The system sets this field to zero when the time of day clock is set.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands set vector ! 2-215 WARNING: This command disrupts service in a simplex system. The active SPE executes a core dump when: ■ A system restart occurs on the active SPE with the corresponding vector bit set. ■ The active SPE-active option is selected when the vector bit is set. ■ The SPE-standby option is selected when the vector bit is set.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status access-endpoint 2-216 status access-endpoint This command displays the status of an access endpoint and can be helpful in locating facilities with which access endpoints communicate.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status administered-connection 2-217 Communication Type The valid voice and data communication type that the access endpoint is administered. The options are: 56k-data, 64k-data, voice-grade-data, and wideband. Width For 56k-data, 64k-data, and voice-grade data, the width value is 1. For wideband, this field displays the number of DS0s that make up the access endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status attendant 2-218 Field descriptions Connection Number: Number assigned to the administered connection. Enabled? Is administered connection enabled? (y or n). Originator: Extension of originating access/data endpoint. Destination: Destination address used to route administered connections. Connection State: Current status of the administered connection.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status audits 2-219 Output The following example shows the output from the status attendant 1 command. status attendant 1 ATTENDANT STATUS Console Number: 1 Port: 01C1106 Connected Ports: Service State: in-service/night service Download Status: no Command successfully completed Field descriptions Console Number Number assigned to the attendant (1-16).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status audits 2-220 ■ The date and time that the audit first detected a problem (only for cumulative) ■ The time of the most recent error detected by the audit (only for cumulative) Audit data information cumulates from the last reboot or the last clear audits cumulative command, and for peak hours since the last reboot or the last clear audits peak-hour or clear audits cumulative commands.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status audits 2-221 Output The following example shows the output from the status audits command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status audits 2-222 Audit information displays with one line of data displayed audit that has detected an error or aborted. Audits that did not detect any errors or aborted do not display. The output sorts in descending order, based on the sum of the values in the # Cycles Fixed Data, # Cycles Could Not Fix Data, and # Cycles Audit Aborted fields.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status audits Most Recent Error Issue 1 April 2000 2-223 Date and time that the audit last detected fixed data, could not fix data or audit aborted problems since the last "clear audits cumulative" command. Example: 03/27/14:31 for 2:31 pm, March 27th. This field appears with the status audits cumulative display.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status bri-port 2-228 status bri-port This command displays the service state, maintenance state and layer 1 state of an ISDN-BRI port. This form also displays information about point-to-point signaling links that transport over the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status bri-port Layer 1 State: 2-229 BRI Layer 1 (physical) state on the port. Valid states are “activated,” “pend-activation,” and “deactivated.” ■ “activated” state = layer 1 frames are passing between the port and BRI endpoints.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status bri-port 2-230 Endpt SPID This field displays the SPID administered on the voice/data endpoint associated with the link. Note that this information is displayed only if the link is in either the “established” (point-to-point configuration) or the “13-established” (multipoint configuration) layer 2 state. Otherwise this field is blank.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status bri-port Issue 1 April 2000 2-231 Table 2-3. Status BRI-Port Command Interpretation — Continued Endpoint Types ASAI TEI Range 0-63 Layer 2 State Established Voice Extension Service SPID blank blank Description / Recommendation Transitory state for ASAI adjuncts. ASAI signaling is connects at Layer 2. Layer 3 Restart procedure does not complete between switch and adjunct. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status bri-port 2-232 Table 2-3. Status BRI-Port Command Interpretation — Continued Endpoint Types TEI Range Layer 2 State BRI, ASAI 64-126 L3-Established Voice Extension Service SPID blank yes Description / Recommendation Technicians conduct SPID facilitation tests on the port. Links are not associated with BRI port endpoints.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status bri-port Issue 1 April 2000 2-233 Table 2-3. Status BRI-Port Command Interpretation — Continued Endpoint Types BRI (cont’d) TEI Range 0-126 Layer 2 State L3-Assigned Voice Extension Service SPID ext blank Description / Recommendation Transitory state for BRI endpoints which support MIM initialization. 2. Wait for five seconds and repeat the command. If the state has not changed, continue with Step 2. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status card-mem 2-234 Table 2-3. Status BRI-Port Command Interpretation — Continued Endpoint Types ASAI TEI Range 0-126 Layer 2 State Hyperactive Voice Extension Service SPID ignore ignore BRI Description / Recommendation Link has sent too many messages per unit time. Signaling suspends. System timeouts in 60 seconds and attempts reactivate the link.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status card-mem 2-235 system goes down. Then, the error logs file reads back when the system restarts. The Hard Patch feature also uses the memory card as temporary storage when LMM applies patched files to the system software.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status card-mem 2-236 Output The following example shows the output from the status card-mem command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status cdr-link 2-237 inserted = valid card is in the memory card slot, and the switch can perform I/O operations to the memory card. Status no card = no card is inserted, or the card has a bad connection. unformatted = the card is unformatted, or the switch cannot recognized it.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status cdr-link 2-238 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions status cdr-link print Report sent to printer. init inads craft cust rcust nms bcms browse none none Output The following example shows the output from the status cdr-link command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status cleared-alarm-notif 2-239 status cleared-alarm-notif Expert Systems use this command to detect chronic alarming conditions. If this command displays Feature is suspended, Expert Systems can identify open trouble tickets as chronic problems for special consideration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Issue 1 April 2000 2-240 Output Screen 2-8. status conference: page 1 of 2 It is possible for several records to display. Active conferences display first (in order of conference-ID), followed by completed conferences (most recently completed first). Conferences that have not begun have no data or information.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Issue 1 April 2000 2-241 Field descriptions (status conference, page 1) status Current status of the conference (active, in-use, complete) conference name (MMCH DYNAMIC) conference mode (Voice-activated) password Not Applicable password scope Not Applicable cascade mode Conference cascade mode (blank) audio mode Current operating audio mode (G.711-A, G.711-mu, G.728. G.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Format (in/out) 2-242 The video format for single-screen conferences: CIF, QCIF, QCIF/CIF, H.CTS, H.CTX+, and SG4. non-H.261 conferences = input and output formats are always symmetric and the mode is the same for input and output. (H.CTX, H.CTX+, and SG4). H.261 mode non-continuous presence conferences = symmetric format (CIF and QCIF).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-243 Meet-me number The Meet-Me Number administered for the Meet-Me Extension. ( ) Dial Type “in” = dial-in to join endpoint to conference. “out” = dial-out to join endpoint to conference. In Use “y” = the endpoint is in use and is fully-connected on all media in an active conference.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Aud 2-244 “y” = the endpoint has the required audio capability. Audio add-on endpoints always set the Aud field to y when the endpoint joins the conference. “c” = the endpoint is PCM only and it changes the conference video quality by changing the operating audio from G.728 to G.711.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Rate Adpt 2-245 Rate adaptation/Interworking indicator (5, 6, y, c, e, n, blank). 5 and “6” apply to Low Speed/High Speed Interworking. All other values apply to Rate Adaptation. “5” = 56-kbps (Low Speed) endpoint joins a High Speed (128 kbps or above) conference. This endpoint connects with audio only capability but is not a valid video source and destination.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Vs 2-246 MCU endpoint video state (a, b, B, c, i, r, R, s, S, u, U, v, blank). Quad-screen conferences = an * appears before the Vs value indicating that an endpoint belongs to the mixed image. # appears before Vs values indicating that an endpoint is set to be in the mixed image (via administration or UCC/CRCS Agent), but instead, Fill video displays in its place.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Vs 2-247 “S” = UCC/CRCS Agent interface suppresses this endpoint’s video. For continuous presence conference with fixed quadrant participants, #S represents endpoints that are fixed in a particular quadrant S displays when both the endpoint and the UCC/CRCS Agent suppress the endpoint video.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-248 Field descriptions (status conference, page 2) Sum Grp The VD audio Level 1 (L1) and Level 2 (L2) summer group parts for each assigned group (1-4). Summer parts are assigned only for conferences with over 6 participants.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Drop Reason (cont’d) 2-249 Endpoint Clearing received from DS1. The endpoint causes the disconnect. The endpoint notifies the MCU that it intends to disconnect. Far-end Clearing received from DS1. The network or endpoint cause the disconnect. “Handshake” = Framing is not located or is lost for over 40 seconds and the endpoint disconnects.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Drop Reason (cont’d) 2-250 “Pre-AnsDrop” = The call disconnects before an endpoint answers. The network, an endpoint, or a terminal adapter may cause the disconnect. This drop reason differs from ‘No-answer,’ which indicates that a 60-second timeout occurs during alerting. In this case, the call drops before the 60-second timer expires.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Issue 1 April 2000 2-251 Field descriptions (status conference endpoint) The status conference x endpoint y command specifies that the conference is found. Data relevant for each endpoint displays in 6 pages. If technicians use the endpoint-ID all, every specified endpoint displays.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference In Use 2-252 Is the endpoint participating in the conference or connecting to the conference? - y, c, e, f, n, blank. “y” = The endpoint is in use and fully-connected on all media in an active conference. “c” = The endpoint is in use and fully-connected; however, the endpoint changes the conference audio or video capability, or the rate of the conference due to rate adaptation.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Aud Issue 1 April 2000 2-253 Does it have the required audio capability? - y, c, e, blank “y” = The endpoint has the required audio capability. Audio add-on endpoints set the Aud field y when the endpoint joins the conference. “c” = This PCM-only endpoint changes conference video quality by changing the operating audio from G.728 to G.711.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Rate Adpt 2-254 Rate adaptation/Interworking indicator = 5, 6, y, c, e, n, blank. 5 and 6 apply to Low Speed/High Speed Interworking. All other values apply to Rate Adaptation. “5”= 56-kbps (Low Speed) endpoints join High Speed (128 kbps or above) conferences. This endpoint connects with audio only capability, but is not a valid video source and destination.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Vs 2-255 The MCU video state for this endpoint. a, b, B, c, i, r, R, s, S, u, U, v, blank. Quad-screen conferences = * appears before V values indicating that an endpoint belongs to the mixed image. A # appears before the V values indicating that an endpoint belongs to the mixed image (by administration or UCC/CRCS Agent). Instead, a Fill video displays in its place.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Vs (cont’d.) Issue 1 April 2000 2-256 “i” = The endpoint is not a valid video source. For continuous presence conference, #i represents endpoints that are is fixed in a particular quadrant. “r” For full-screen conferences, t he endpoint’s video is the return video to the broadcaster. For continuous presence conferences in presentation mode, *r represents a VAS quadrant that is part of the mixed image.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-257 Page 2 - Endpoint Channel Information This section describes fields specific to endpoint-level command output. status conference endpoint page 2 of 6 ENDPOINT CHANNEL INFORMATION Chan. No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Drop Reason Issue 1 April 2000 2-258 Channels disconnect because: “2-pri” = Administration errors cause mismatches in primarysecondary designations for cascade links. This mismatch indicates that both MCUs are administered as primaries (see “Cascading” for a description of primary-secondary compatibility).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Drop Reason (cont’d) 2-259 “Endpoint” = Clearing received from DS1. The endpoint initiates the disconnect. The endpoint notifies the MCU that it intends to disconnect. “Far-end” = Clearing received from DS1. The network or endpoint initiate the disconnect. “Handshake” = Framing is never found or is lost for over 40 seconds and the endpoint is disconnected.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Drop Reason (cont’d) 2-260 “Pre-AnsDrop” = The call disconnects an endpoint answers. The network, an endpoint, or a terminal adapter may cause the disconnect. This drop reason differs from ‘No-answer,’ which indicates that a 60-second timeout occurs during alerting. In this case, the call drops before the 60-second timer expires.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-261 Page 3 - Conference Information This section describes fields that are specific to endpoint-level command output.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-262 Next Broadcaster The endpoint number that is selected to be the next broadcaster. Return Vid The endpoint number that is the current return video. The return video is qualified with the following keywords: “blank” = VAS, Chair action, UCC action, or endpoint MCV requests force the previous broadcaster to be the return video.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Issue 1 April 2000 2-263 Table 2-4. Supported Transfer Rates s XRATE Bandwidth of the Call 2x64 2B (2x56 or 2x64) 128 112kbps or 128kbps 196 168kbps or 196kbps 256 224kbps or 256kbps 320 280kbps or 320kbps 384 336kbps or 384kbps 512 512kbps 768 768kbps 1472 1472kbps 1536 1536kbps‘ 1920 1920kbps Continued on next page XRATE (cont’d.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-264 Table 2-5. Audio Mode Configurations Admin Mode (HC Audio) All Support HC Audio Xfer Rate Facility BW auto (G.728) yes <=128k - auto (G.728) no <=128k auto (G.728) no auto (G.722) Conf Mode Expected Endpoint Mode G.728 G.728 64k G.711-A-56k G.711-A-56k B.711-Mu-56k <=128k 56k G.711-A-48k G.711-A-48k G.711-MU-48k - >128k 64k G.722-56k G.722-56k G.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Issue 1 April 2000 2-265 Multi Layer Protocol data mode. When technicians administer Data Modes as any-mlp or ww-pcs, MLP modes should be var-MLP. Other values affect video status. MLP MLP modes should be MLP-off when technicians administer Data Modes as none. Other values in this mode affect video status. H_MLP The High Speed MLP mode. The HMLP mode should be H-MLP-off.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference MIS 2-266 Multipoint Indicate Secondary-status. “n” = For output, the endpoint is a valid source (not necessarily at this moment). n is the correct state for the video. “y” = MIS was sent to an endpoint considered to be a secondary endpoint. The endpoint is included in the audio, but not video portion of the conference. Video is not sent. MCV Multipoint Command Visualize.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-267 Frame Alignment Word (FAW) Information. The FAW section of page 3 provides channel Frame Alignment Word information for the communication paths labeled CHL 1 and 2. For 2B calls, both CHL 1 and 2 are used. For 1-channel calls (112,bps, 128kbps, 168kbps, 196kbps, 224kbps, 256kbps, 280kbps, 320kbps, 336kbps, 384kbps, 768kbps, 1472kbps, 1536kbps, and 1920kbps) only CHL 1 is used.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference status conference endpoint Issue 1 April 2000 2-268 page 4 of 6 ENDPOINT CAPABILITY INFORMATION -------------------------------------------------------------------------------VID | vfmt: QCIF cmpi: 30 H.CTX SG4 imp | da_sfg qmpi: 7.5 H.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Issue 1 April 2000 2-269 Field descriptions VID Video and frame rate types that the endpoint supports. “vfmt” = Does not display if the endpoint has no video capability. All values are blank if an active call or audio-only endpoint exists. Otherwise, values for this field include: MISC ■ FCIF for full CIF ■ QCIF for quarter CIF. CIF support implies QCIF support.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference XR Issue 1 April 2000 2-270 Transfer rate capabilities. Endpoint speeds over current connections and Px64 Multiplexes. For 384 kbps (H0) calls, endpoints indicate 384 kbps support, that displays as 384. On 336 kbps calls, endpoints must signal 384 kbps support. If an endpoint does not indicate support for 384 kbps on a 384/336 kbps conference, the MCU provides Audio Only Communications Mode (ACOM).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-271 status conference endpoint page 5 of 6 ENDPOINT CALL STATUS INFORMATION Join Chan Count 1: __ 2: __ 3: __ 4: __ 5: __ 6: __ 7: __ 8: __ 9: __ 10: __ 11: __ 12: __ Screen 2-14.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference 2-272 status conference endpoint page 6 of 6 ADMINISTERED CONNECTIONS INFORMATION Chan 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: AC Num ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Screen 2-15.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status conference Connection State 2-273 The call state of the AC. The following are connection states associated with dial-out ACs: “enabled” = Transient in nature indicating that an AC is about to enter the “attempting to connect” state. “disabled” = one of three options: ■ The AC reaches an administered retry threshold, and all retries are stopped.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands status conference Table 2-6.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status data-module 2-275 Table 2-6.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status esm 2-276 Field descriptions Data Ext/Sta Ext for Stn DM The data module extension number. The DTDM is an exception: the connected station extension is shown. Port/Channel Number The port location of the data module (cabinet-carrier-slot-circuit). If the data module specified is a data channel, the channel number will be shown instead.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status hardware-group 2-277 Output The following output example is a display of the status esm command. status esm page 1 of 1 SYSTEM STATUS ESM Link Status: up VINTAGE RMB Product ID: MSM Interface Card Vintage: UNIX System Revision SNumber: ESM Software Revision Number: State of ESM Process Manager: NA 5.3.d 1.1.4 ESM.4.2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status hardware-group 2-278 Output The following example shows the output from the status hardware-group command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status health 2-279 Percentage of Tests Aborted: Percentage of aborted tests Command: Hardware-group action objects and qualifiers. Test sequence: Short or long. Test repetition: Displays continuously or the keyword repeats with the entered repeat value. Output options: Selections that were chosen on the input form: auto-page, background, or failures.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status health 2-280 Output The following example shows the output from the status health command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status health 2-281 CP Proportion of the CPU that is dedicated to call processing. This occupancy has priority over SM and IDLE occupancy categories, and if needed, takes processor time from these occupancy categories. This percentage is rounded to the nearest integer. Idle Available proportion of the CPU. This percentage is rounded to the nearest integer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Commands status interface 2 2-282 PNC Port Network Connectivity (PNC) status for each port networks within a cabinet. When multiple port networks exist, Carriers A, B, and C are listed first and separated from Carriers D and E by a slash (for example, up/up). Time of Day Current time of day acquired from the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status isdn-testcall 2-283 status isdn-testcall This command displays the progress of an outgoing ISDN-PRI test call. The status form displays the tested ISDN-PRI B-channel port number, bit error rate, number of bits transmitted, block error rate, number of blocks transmitted, start time, duration specified, duration of test call and reason of termination.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status journal-link 2-284 Field descriptions (cabinet/carrier/slot/circuit) of the ISDN-PRI B-channel. Port Bit Error Rate The measured bit error count based on the comparison between sent and received bit patterns. (Number displays in scientific notation) Number of Bits Number of bits generated.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status link n 2-285 For general information on journal printer links, see the description of the ‘‘busyout journal-printer’’ section. Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions status journal-link wakeuplog printer that handles automatic wakeup and emergency access to attendant events and scheduled reports.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status link n 2-286 ■ a counter of CHAP failures for PPP links ■ time information for PPP and Ethernet links (includes the time of the last reset, the last hour start time, and end time for the error counter statistics). Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions status link n Number of the administered link.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status link n 2-288 Field descriptions, page 2 Incoming received Unicast packets The number of subnetwork-unicast packets delivered to a higher-layer protocol. Incoming received multicast packets The number of non-unicast (subnetwork-broadcast or subnetwork-multicast) packets delivered to a higher-layer protocol.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status link n 2-289 status link 1 Page 3 of 3 PROCESSOR CHANNEL STATUS UP: 001, 007, 010-115 199, 300:310 DN: 001-002 PND: 003, 216-220, 299 Field descriptions, page 3 NOTE: A dash (-) or a colon (:) between numbers indicates all numbers including and between the indicated numbers. UP: Channels are up. DN: Channels are down.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Commands status packet-interface 2 2-290 Field descriptions, page 1 Only those fields that are different from ‘‘status link n’’ are listed here.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status pms-link 2-291 Field descriptions Location Location: (cabinet-carrier-circuit pack) Service State standby is used in place of in-service for the standby packet-interface.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status pri-endpoint 2-292 Field Description Physical Link State Up, down, or extension not administered displays. The PMS link is considered administered only if an extension is given in the System Hospitality form. Protocol State "up", "down", or blank if not administered. Number of Retries Number of times the switch has tried to set up the link. Displays when the link is down.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status pri-endpoint 2-293 Port 6 of the specified PRI endpoint is out of service, and background maintenance testing is being performed on the port. ■ NOTE: A PRI endpoint can initiate and receive a call on any one or more of the B-channels making up the PRI endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status processor-channel Service State 2-294 Service state of the B-channels: in-service/active, in-service/idle, out-of-service-NE, out-of-service-FE, maint-NE/active, maint-FE/active, maint-NE/idle, and maint-FE/idle. NE (Near End) and FE (Far End) refer to which “end” of the B-channel has placed the facility in the current state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status processor-channel 2-295 Output The following example shows the output from the status processor-channels 1 command. status processor-channels 1 PROCESSOR CHANNEL STATUS Channel Number: Channel Status: Reset Count: Message Buffer Number: Link Number: Retransmission Count: 1 6: In data transfer state 3 1 4 5 Field descriptions Channel Number The processor channel number 1-64.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status signaling-group 2-296 status signaling-group This command displays the state, type, port location, and state of the Primary and Secondary D-channels within the group. A signaling group is a collection of B-channels signaled for by a designated single D-channel or set of D-channels over an ISDN-PRI.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status signaling-group 2-297 Field descriptions Group ID: Numerical ID of the signaling group (1-8) Type: facility associated signaling: all members are on a single DS-1 facility. Facility associated signaling groups support only the simplex D-channel configuration. non-facility associated signaling: members can be carried by multiple DS-1 facilities.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status sp-link 2-298 State of the primary or secondary D-channels: Level 3 State: in-service: a D-channel is “in-service” when it is in the multiple-frame-established state at layer 2 carrying normal call-control signaling at layer 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status station 2-299 Output The following example shows the output for the status sp-link command. status sp-link SPE A SYSTEM PRINTER LINK STATUS Link State: up Number of Retries: Maintenance Busy? no Field descriptions Link State: Operational mode of the link: up: the link is administered and a call is setup between the switch and the system printer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status station 2-300 Output The following example shows the output for the status station 1002 command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status synchronization 2-301 Work Mode Work mode of each hunt group that an agent is logged into Service State In service/on-hook, in service/off-hook, in-service/in-tsa (Terminal Self Administration), out of service, or disconnected.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status sys-link 2-302 Output The following example shows the output for the status synchronization command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status sys-link 2-303 Output The following example shows the output from the status sys-link 01a0516 command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status system 2-304 Current Hardware Path Location, maintenance name, and alarm information for each hardware component making up the current path of the link. The path begins at the Packet Interface in the SPE and terminates at the circuit path terminating the other end of the link. Faulted Hardware Path If the link encounters a fault, the system reroutes it (if possible) over an alternate route.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status system 2-305 Output The following example shows the output from the status system all-cabinets command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status system SYSTEM CLOCK SYSTEM TONE 2-306 Shows which Tone-Clock supplies the system clock for the cabinet displayed: ■ active: Tone-Clock active and supplying system clock ■ down: Tone-Clock failed some maintenance activity and cannot supply the system clock for this cabinet.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status system BUS FAULTS OPEN BUS LEADS 2-307 Number of faulty bus leads (defined as shorted to another lead, stuck at some value, or an open lead: 0 - 24). This field may take on any integer between 0 and 24.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status trunk 2-308 SPE Modes Simplex SPE Modes active 1A SPE in a simplex system is always the active SPE blank No 1B SPE in a simplex system Busyout Modes busyout/idle SPE busied out and there is no current maintenance activity. The active SPE can be either active or selected. busyout/entering SPE busied out and in the process of restarting the switch software on this SPE.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status trunk 2-309 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions status trunk group Administered group number (1 - 99). If group number entered without a member number, a list showing the status of each member in the group displays.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status trunk Service State 2-310 Trunk service state: in-service/active, in-service/idle, out-of-service-NE, out-of-service-FE, maint-NE/active, maint-FE/active, maint-NE/idle, and maint-FE/idle. NE (Near End; switch) and FE (Far End; PRI terminal adapter or any device that terminates the D-channel signaling) refer to which “end” of the B-channel has placed the facility in the current state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status tsc-administered 2-311 status tsc-administered The status tsc-administered command displays the operational status of TSC’s administered for an administered signaling group. The status represents the state of the TSC according to switched services.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status tti 2-312 Field descriptions TSC Index The administered TSC index (1-64). TSC State State of the administered TSC: ■ inactive: the administered TSC is not functioning (for example, D-channel out-of-service, or disabled) ■ active: indicates that the administered TSC is up and user information can be exchanged end-to-end. ■ pending-inactive: shows that the TSC is being released.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands status tti 2-313 Output The following example shows the output for the status tti command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test access-endpoint Elapsed Time since Task Started: 2-314 Elapsed time since the TTI background task was started. If the task is “not active”, then this field is blank. If the task is “completed” it will indicate the length of time (hh:mm format) it took to complete the task. If the task is “suspended”, then it will display the elapsed time at the point the task was suspended.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test alarms 2-315 Output The following example shows the output for the test access-endpoint 22502 command, and assumes the access endpoint ports for extension 22502 are in cabinet 1, carrier C, slot 11, circuit 1 to 6. The responses are displayed on a port-by-port and test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test alarms 2-316 Several alarms may be logged against a single maintenance object, each alarm representing a different problem. Even if there are multiple entries in the alarm log for a single object, the test alarms command only tests each physical object once.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands test alarms ! Issue 1 April 2000 2-317 WARNING: Executing a clear with short option may not clear all alarms, even if all tests pass. ! WARNING: Since the “clear long” options clear all counters if tests pass, it is possible for firmware counters to be cleared even when a problem exists. In some cases customer service might degrade since calls may be routed over defective equipment.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test alarms 2-318 Field descriptions (Hardware Test Alarm Query) Alarm Types The type of alarm to be tested: put y or n in the field(s) to selects one or a combination of alarms. Interval Tests alarms for the last hour (h), last day (d), last week (w) or all (a) [default]. From Test alarm from the specified time specified (mm/dd /hh/mm).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test alarms 2-319 Output The following example shows the output from the test alarms command (query form left empty by pressing ENTER). The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands test analog-testcall Issue 1 April 2000 2-320 Date Alarmed Day, hour, and minute of alarm. Alarm Count Count of the current alarm entry versus the total number of alarms to be tested. Test results section Port Port address (cabinet-carrier-slot-circuit) Maintenance Name The name of maintenance object Alt. Name Alternate way to identify maintenance objects.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test analog-testcall Action/ Object test analogtestcall 2-321 Qualifier Qualifier Description Permissions Defaults full Executes the most comprehensive test call available using the administered test set type. no supervision Executes a supervision-only test call (approx. 10 sec.) and confirms the presence of the test set at the far end.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test analog-testcall 2-322 Feature Interactions ■ Additional data is available after running a test. See the ‘‘list measurements ds-1’’ command with the test-call option for details on how to access the additional data. ■ If the trunk is in use by call processing, the test aborts. ■ If the trunk is in use by maintenance, the test queues and runs when the current maintenance activity finishes.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test board 2-323 test board This command performs a set of hardware diagnostic tests on a specified circuit pack. The system first validates that the board exists at the specified location.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test board ! 2-324 WARNING: Since the “clear long” options clear all counters if tests pass, it is possible for firmware counters to be cleared even when a problem exists. In some cases customer service might degrade since calls may be routed over defective equipment.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test card-mem 2-325 Field descriptions Port Port address (cabinet-carrier-slot-circuit) Maintenance Name The name of maintenance object Alt. Name Alternate way to identify maintenance objects.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test card-mem 2-326 Action/Object Qualifier Qualifier Description Permissions Defaults test card-mem location Carrier location where memory card resides: (a) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test card-mem 2-327 Output The following example shows the output from the test card-mem a long command. The responses display on a test-by-test basis with one line of data for each test result. test card-mem a long SPE A TEST RESULTS Port 01A 01A 01A 01A 01A 01A 01A 01A 01A Maintenance Name 12V-PWR CARD-MEM CARD-MEM CARD-MEM CARD-MEM CARD-MEM CARD-MEM CARD-MEM CAP-MEM Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test cdr-link 2-328 test cdr-link This command first validates that the Call Detail Recording (CDR) link has been administered and exists in the switch. Then individual diagnostic tests run on the link and return results of the test along with any possible error codes. For more information on the CDR link, see the description for the ‘‘status cdr-link’’ command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test cdr-link 2-329 Output The following example shows the output for the test cdr-link primary command. The responses display on a test-by-test basis with one line of data for each test result. test cdr-link primary short TEST RESULTS Port Maintenance Name PRI-CDR Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test customer-alarm 2-330 test customer-alarm This command performs hardware diagnostic tests on the leads of the Processor and EPN maintenance circuit packs, used for customer-provided alarms by closing the appropriate relay for 1 minute. Failure is verified by checking the customer alarm attached to the specified circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test data-module 2-331 Output The following example shows the output from the test customer-alarm 02a command. test customer-alarm 02A TEST RESULTS Port 02A Maintenance Name CUST-ALM Alt. Name Test No. Result 115 PASS Error Code Command Successfully Completed Field Definitions Port The port address (cabinet-carrier-slot) Maintenance Name The maintenance name (always CUST-ALM) Alt.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test data-module Action/ Object test data-module 2-332 Qualifier Qualifier Description Permissions Defaults extension Extension of the data module or data channel to be tested (per dial-plan) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test ds1-loop 2-333 Output The following example shows the output from the test data-module 300 command. The responses display on a test-by-test basis with one line of data for each test result. test data-module 300 TEST RESULTS Port 01C1103 Maintenance Name PDMODULE Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test ds1-loop Action/ Object test ds1-loop 2-334 Qualifier Qualifier Description Permissions Defaults location Physical location of board (PCSS) cpe-loopbackjack-test-begin Long-duration loopback test setup through the Customer Premises Equipment (CPE) Loopback Jack. Allows user to specify a loop-up code for the CPE loopback jack if it differs from the default (0x47F).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test eda-external-device-alrm 2-335 Output The following example shows the output for the test ds1-loop 1c07 command, and assumes that the board in cabinet 1, carrier c, slot 7 is a TN767E DS1 board. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test eda-external-device-alrm 2-336 Action/Object Qualifier Qualifier Description Permissions Defaults test eda-externaldevice-alrm physical location In addition to the word physical, you must enter the physical location (PCSSpp for an administered external device alarm analog line port).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test environment 2-337 Output The following example shows the output for the test external-device-alarm all command. The responses display on a test-by-test basis with one line of data for each test result. test eda-external-device-alarm all TEST RESULTS Port Maintenance Name 01major 01minor 01c1201 01c1202 Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test environment 2-338 3. EXT-DEV tests external (AUDIX, for example) alarm status for both the SCC and MCC cabinet systems. 4. RING_GEN tests ringing voltage are tested in MCC cabinets only. NOTE: The processor carrier is not be recycled. All port carriers are recycled, and service is interrupted for each port carrier.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test environment 2-339 Feature Interactions ■ The long test recycles power in some specified cabinet on non-SPE and maintenance board carriers and is destructive. Specifically, the ’a’ carrier of PPNs does not have power recycled. ■ All port carriers are recycled, and service is interrupted for each port carrier.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands test hardware-group Issue 1 April 2000 2-340 test hardware-group This command allows a user to perform a set of hardware diagnostic tests on the whole system, a carrier, cabinet, spe, or board. The tests vary according to the configuration of the system and the specified command options.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test hardware-group 2-342 Feature Interactions test hardware-group Only one test hardware-group command can be active at any given time. TTI If the test hardware-group command is issued with the all-ports option when the TTI background task is active, some unadministered ports may not be tested. In addition, active alarms on line ports may be cleared by this task.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands test hardware-group Issue 1 April 2000 2-343 Setting the Test Parameters Once the user has entered the desired action (test hardware-group) and the object (board, carrier, etc.), then an options form displays. test hardware-group system Page 1 of 1 TEST HARDWARE-GROUP SELECTIONS Select the desired options for the specified test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test hardware-group Background? 2-344 Run the command in the background, thus freeing the SAT (n / y). The error results are tabulated in the error log, but no results display on the terminal. This option cannot be used if either the continuously or the auto-page options are selected. Failures? Only failing test results display (n / y). Test results that pass or abort are not displayed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test hardware-group 2-345 Table 2-7. Test of ‘all ports’ option for the following boards: — Continued Board Number Description Board Number Description TN735 MET Line TN2149 Analog Line TN742 8 port Analog Line TN2180 16 port Analog line Continued on next page SPE-interchange? Allow for planned interchange of duplicated SPEs and subsequent testing of both the active and standby SPEs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands test inads-link Issue 1 April 2000 2-346 Field descriptions Port Port address (cabinet-carrier-slot-circuit) Maintenance Name The name of maintenance object Alt. Name Alternate way to identify maintenance objects. If the Object is The field contains station trunk extension xxx/yyy (where xxx = trunk group number and yyy = member number) P/xxx (where xxx = private CO line group number) private CO line Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test inads-link 2-347 normal retry mechanism is followed, which means an attempt to make a call to INADS to report the error takes place 7 minutes later. An INADS trouble ticket is created only if the connection is successfully established and a message is sent to the system acknowledging that INADS received the system message.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test interface 2-348 test interface This command performs hardware diagnostic tests on the specified processor interface circuit pack. In addition to testing the PI board, the tests examine the protocol and link interface that is transmitted over the board.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test isdn-testcall 2-349 Output The following example shows the output for the test interface a1 command. The responses display on a test-by-test basis with one line of data for each test result. test interface a1 TEST RESULTS Port 01A1 01A1 Maintenance Name PI-SCI PI-BD Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test isdn-testcall 2-350 Action/Object Qualifier Qualifier Description Permissions Defaults test isdn-testcall group number The administered group number associated with each trunk group member number The administered member number identifying a particular trunk within a trunk group. init inads craft duration = 8.4 or 9.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test journal-printer 2-351 Output The following example shows the output for the test isdn-testcall 80/1 command. The responses display on a test-by-test basis with one line of data for each test result. test isdn-testcall 77/1 SPE A TEST RESULTS Port 01B1501 Maintenance Name ISDN-TRK Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test led 2-353 technician needs to be able to disable the attempted re-setup of a link. Use of the busyout command causes the link to be torn down. If the link is already down, the busyout command will stop periodic re-setup trys on the link. Output The following example shows the output for the test journal-printer pms-log command.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test memory 2-355 Action/Object Qualifier Qualifier Description Permissions Defaults test memory location Physical location of the memory circuit pack: PC (cabinet number (optional) and carrier letter (a). See below short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test memory 2-356 Output The following example shows the output for the test memory 1b command. The responses display on a test-by-test basis with one line of data for each test result. test memory 1b TEST RESULTS Port 01B 01B Maintenance Name MEM-BD MEM-BD Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test network-control 2-357 test network-control This command performs hardware diagnostic tests on a specified network control circuit pack. Action/Object Qualifier Qualifier Description Permissions Defaults test network-control location Network control board carrier location (a) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test network-control 2-358 Output The following example shows the output from the test network-control a command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test pkt 2-359 test pkt The test pkt runs a series of tests on the Packet bus of the specified PPN. Action/Object Qualifier Qualifier Description Permissions Defaults test pkt port-network pn number The Packet bus to be tested: nn (1) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test packet-interface 2-360 Output The following example is the output for the test pkt port-network 1 command. The responses display on a test-by-test basis with one line of data for each test result. test pkt port-network 1 TEST RESULTS Port PN 01 PN 01 PN 01 Maintenance Name PKT-BUS PKT-BUS PKT-BUS Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test packet-interface 2-361 Action/Object Qualifier Qualifier Description Permissions Defaults test pkt-interface location The packet interface to be tested: nn (cabinet 1-3 + carrier letter) short Option for a brief series of nondestructive diagnostic tests. init inads craft long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test pms-link 2-362 Output The following example is the output for the test packet-interface 1a1 command. The responses display on a test-by-test basis with one line of data for each test result. test packet-interface 1a1 TEST RESULTS Port Maintenance Name 01A 01A PKT_INT PKT_INT Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test pms-link 2-363 Action/Object Qualifier Qualifier Description Permissions Defaults test pms-link short Option for a brief series of nondestructive diagnostic tests. long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test pms-link 2-364 Output The following example shows the output from the test pms-link l command. The responses display on a test-by-test basis with one line of data for each test result. test pms-link long TEST RESULTS Port Maintenance Name PMS-LINK Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test port 2-365 test port This command performs hardware diagnostic tests on an individual port circuit. In most cases, tests are performed on hardware connected to the port. Action/ Object Qualifier Qualifier Description Permissions Defaults test port location PCSSpp short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test port 2-366 Output The following example is the output for the test port command and assumes that the port in cabinet 1, carrier c, slot 7, circuit 1 is an analog port. The responses display on a test-by-test basis with one line of data for each test result. test port 01c0701 short TEST RESULTS Port 01C0701 01C0701 01C0701 Maintenance Name ANL-LINE ANL-LINE ANL-LINE Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test pri-endpoint 2-367 test pri-endpoint This command performs hardware diagnostic tests on all port circuits (B-channels) that are associated with the specified PRI endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test pri-endpoint 2-368 Output The following output example is for the test pri-endpoint 22501 command and assumes that the PRI endpoint ports for extension 22501 are in cabinet 1, carrier B, slot 20, circuits 1 to 3. The responses display on a port-by-port and test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test processor 2-369 test processor This command performs hardware diagnostic tests on a specified processor circuit pack. Action/Object Qualifier Qualifier Description Permissions Defaults test processor location Cabinet number (a) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test processor 2-370 Output The following output example is for the test processor a command. The responses display on a test-by-test basis with one line of data for each test result. test processor a SPE B TEST RESULTS Port 01A 01A 01A 01A 01A 01A 01A 01A 01A 01A Maintenance Name PROCR PROCR PROCR PR-MAINT PR-MAINT PR-MAINT PR-MAINT PR-MAINT MEMORY MEMORY Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test signaling-group 2-371 test signaling-group This command validates that the specified signaling group is administered and runs a series of diagnostic tests that return results of the test along with possible error codes. A signaling group is a collection of B-channels signaled for by a designated single D-channel or set of D-channels over an ISDN-PRI.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test sp-link 2-372 Feature Interactions Additional data is available after running a test. See the status signaling-group command for how to access the additional data. Output The following output example is for the test signaling-group 1 command. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test sp-link 2-373 Action/Object Qualifier Qualifier Description Permissions Defaults Feature Interactions test sp-link short Option for a brief series of nondestructive diagnostic tests. short none long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands test station Issue 1 April 2000 2-374 Field descriptions Port Not applicable; always blank Maintenance Name The name of the maintenance object Alt. Name Alternate means of identifying the maintenance object. This field contains the extension when the object is a data module. Test No Test being executed Result Test result: Pass, Abort, Fail, No Board, Disabled, Extra Bd.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test station 2-375 Action/ Object Qualifier Qualifier Description Permissions Defaults test station extension The station extension (must conform to dial-plan) short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test synchronization 2-376 Output The following screen is an example of the output from the test station 81902 short command with the assumptions that port in cabinet 1, carrier c, slot 7, circuit 1 is an analog port and extension 81902 is connected to that port. The responses display on a test-by-test basis with one line of data for each test result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test synchronization 2-377 Action/ Object Qualifier Qualifier Description Permissions Defaults test synch short Option for a brief series of nondestructive diagnostic tests. long Option for a longer, more comprehensive series of both destructive and nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test sys-link 2-378 Output The following screen is an example of the output for the test synchronization short command. The responses are displayed on a test-by-test basis with one line of data for each test result. test synchronization short TEST RESULTS Port Maintenance Name SYNC Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test sys-link Action/ Object test sys-link 2-379 Qualifier Qualifier Description Permissions location Port location associated with the system link. current Current hardware path tested init inads craft faulted Tests the hardware path of the system link as it was constituted when a fault last caused the link to go down. short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test sys-link 2-380 Output The following example shows the output from the test sys-link 01A0516 current command. test sys-link 01A0516 current Page 1 SPE A TEST RESULTS Port Maintenance Name 01A0516 01A 01A PN 01A PN 01A SYS-LINK PKT-INT PKT-INT TDM-BUS TDM-BUS Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test tdm 2-381 test tdm This command tests all the time slots on a bus associated with a PPN or an EPN. Action/ Object Qualifier Qualifier Description Permissions Defaults test tdm pn number nn = number of the port network to have its TDM bus tested. Both halves (“a” and “b”) of the TDM bus are tested.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test tdm 2-382 Output The following example shows the output for the test tdm port-network 1 command. The responses display on a test-by-test basis with one line of data for each test result. test tdm port-network 1 TEST RESULTS Port PN 01A PN 01A PN 01A PN 01B PN 01B PN 01B Maintenance Name TDM-BUS TDM-BUS TDM-BUS TDM-BUS TDM-BUS TDM-BUS Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test tone-clock 2-383 test tone-clock The test tone/clock command performs hardware diagnostic tests on a specified tone or clock circuit pack. Action/Object Qualifier Qualifier Description Permissions Defaults test tone-clock location PCSS short Option for a brief series of nondestructive diagnostic tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test tone-clock 2-384 Output The following is the output for the test tone-clock 1a command. The responses display on a test-by-test basis with one line of data for each test result. test tone-clock 1a TEST RESULTS Port 01A 01A 01A 01A 01A 01A 01A 01A 01A Maintenance Name TONE-BD TONE-BD TONE-PT TONE-PT TDM-CLK TDM-CLK TDM-CLK TDM-CLK TDM-CLK Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test trunk 2-385 test trunk This command performs hardware diagnostic tests on an entire trunk group or an individual trunk group member, depending on the options entered. Action/ Object test trunk Qualifier Qualifier Description Permissions Defaults group number Administered group number (1-99) member number Administered number identifying a particular trunk within a trunk group (1-99).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test trunk 2-386 Output The following screen is an example of the output for the test trunk 78 command. The responses display on a test-by-test basis with one line of data for each test result. test trunk 78 TEST RESULTS Port 01C1505 01C1505 Maintenance Name CO-TRK CO-TRK Alt. Name Test No.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands test tsc-administered 2-387 test tsc-administered This command submits a switched services request to run the Temporary Signaling Connection’s heartbeat test for all administered TSCs on a signaling group.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands traceroute 2-388 Field descriptions Port Port address of the administered temporary signaling connection (format = signaling group no./tsc index) Maintenance Name The name of the maintenance object Alt. Name Not applicable Test No. The test number being executed Result Test result: Pass, Abort, Fail, No Board, Disabled, or Extra Bd.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Commands traceroute 2 2-389 Action/ Object Qualifier Qualifier Description Permissions Defaults Feature Interactions traceroute ip-address where IP address is www.xxx.yyy.zzz Primary None node-name from node-name form init inads craft customer board cabinet-carrier-slot address of the IP circuit pack clan-port port 1-17 Example: traceroute ip-address 123.4.56.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands upgrade software 2-390 Time from the board to each intermediate destination in milliseconds. If an error occurs at a node, the entry is repeated with an error code immediately following the time.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands upgrade software 2-391 Feature Interactions System Restarts An upgrade causes a system restart: simplex systems perform a Level-4 restart, and duplex systems perform a Level-2 SPE-interchange after the standby is upgraded through a Level-4 restart. Initcauses Executing display initcauses shows the software upgrade and the system reset level.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Issue 1 April 2000 Maintenance Commands upgrade software 2-392 Disabled Objects All disabled objects retain their “disabled” status after a software upgrade according to the status recorded in the last save translation command. Output The following is the output from the upgrade software command and a successful simplex upgrade.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 2 Maintenance Commands upgrade software Issue 1 April 2000 2-393 FLASH TEXT CHECKSUM: If the checksum fails, the software may or may not be healthy, but it will try to run for as long as it can until further system reset through system technician intervention.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects 12V-PWR (12 Volt Power Supply) Issue 1 April 2000 3-1 Maintenance Objects 3 NOTE: This document is not intended to solve all troubles. When the limits of these procedures are reached and the problem is not resolved, escalate the problem to a higher level of technical support. Escalation must conform to the procedures in the Technical and Administration Plan.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects 12V-PWR (12 Volt Power Supply) 3 3-2 Error Log Entries and Test to Clear Values Table 3-1. 12 Volt Power Supply Error Log Entries Error Type 01 Aux Data Associated Test On/Off Board Alarm Level Test to Clear Value 0 Any Any Any test card-mem 1 Any 12 Volt Power Supply Test (#701) MINOR ON test card-mem 2573 Any 12 Volt Power Supply Test (#701) WARNING ON test card-mem 2 1. 2. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects 12V-PWR (12 Volt Power Supply) 3 3-3 Table 3-2. System Technician-Demanded Tests: 12-V PWR — Continued Short Test Sequence Long Test Sequence X X ND Memory Card Translation Data Integrity Test (#694)2 X ND Memory Card Erase/Write/Read Test (#693)2 X ND Order of Investigation Memory Card Directory Recovery Test (#699)2 Reset Board Sequence D/ND1 Continued on next page 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects 12V-PWR (12 Volt Power Supply) 3-4 Table 3-3. 12 Volt Power Supply Test Error Code 1192 Test Result ABORT Description/Recommendation 12 volt power supply is being used by other applications or by maintenance. 1. The 12 volt power supply is in use. Retry the test card-mem command after the maintenance operation application is completed. 2106 ABORT 2114 109 Internal system error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADM-CONN (Administered Connection) 3 3-5 ADM-CONN (Administered Connection) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ADM-CONN MAJOR status administered-connection N Administered Connection ADM-CONN MINOR status administered-connection N Administered Connection ADM-CONN WARNING status administered-connection N Administered Connection 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADM-CONN (Administered Connection) 3-6 Table 3-4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADM-CONN (Administered Connection) 3-7 Table 3-4. Administered Connection Error Log Entries — Continued Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 111 (a)(b)(c)(q) Any None Any OFF None 127 (a)(b)(c)(g) Any None Any OFF None Continued on next page Notes: a. These errors have no specific test associated with them.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADM-CONN (Administered Connection) 3-8 g. The destination endpoint is not available. Check the status of the destination endpoint (using status access-endpoint or status data-module) and verify that the endpoint is not busy or otherwise unavailable (for example, out-of-service). The status for the destination endpoint is not available on the switch where this error is logged. h.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX8D-BD (AUDIX Circuit Pack) 3 3-9 ADX8D-BD (AUDIX Circuit Pack) MO Name (in Alarm Log) ADX8D-BD 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX8D-PT (AUDIX Digital Port) 3 3-10 ADX8D-PT (AUDIX Digital Port) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADX8D-PT MINOR test port PCSSpp l AUDIX Digital Port ADX8D-PT WARNING test port PCSSpp sh AUDIX Digital Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX8D-PT (AUDIX Digital Port) 3 3-11 Error Log Entries and Test to Clear Values Table 3-5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX8D-PT (AUDIX Digital Port) 3 3-12 e. The circuit pack is administered but not physically installed. The alarm will clear when a circuit pack is inserted. f. The circuit pack has been removed or has been insane for more than 21 minutes. To clear the error, reinsert or replace the AUDIX circuit pack (see caution at the beginning of this section). g.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX8D-PT (AUDIX Digital Port) 3 3-13 ■ Station Lamp Updates Test (#16) ■ Station (Digital) Audits Test (#17) NPE Crosstalk Test (#9) This test verifies that this port’s NPE channel talks on the selected time slot and that it never crosses over to time slots reserved for other connections. If the NPE is not working correctly, one-way and noisy connections may be observed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX8D-PT (AUDIX Digital Port) 3 3-14 Table 3-6. TEST #9 NPE Crosstalk Test — Continued Error Code 1002 Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions, or it may have time slots out-of-service due to TDM-BUS errors. Refer to “TDM-BUS” to diagnose any active TDM-BUS errors. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADX8D-PT (AUDIX Digital Port) 3-15 While the primary information channel is still looped around, the Control Channel Loop Around Test is performed. The Loop Around Test for the secondary information (data) channel is then performed. This test is the same as the primary information channel loop around test. Next, a Conference Test is implemented for the primary information channel.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX8D-PT (AUDIX Digital Port) 3 3-16 Table 3-7. TEST #13 Voice and Control Channel Local Loop Test — Continued Error Code Test Result Description/Recommendation 2000 ABORT Response to the test was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources for this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16D-B (16 Port AUDIX Circuit Pack) 3 3-17 ADX16D-B (16 Port AUDIX Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADX16D-B MINOR test board PCSS sh AUDIX Circuit Pack ADX16D-B WARNING test board PCSS sh AUDIX Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16A-BD (AUDIX Circuit Pack) 3 3-18 ADX16A-BD (AUDIX Circuit Pack) MO Name (in Alarm Log) ADXCL-BD or \ADX16A-BD 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3 3-19 ADX16D-P (16-Port AUDIX Digital Port) MO Name (in Alarm Log) ADX16D-P 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3 3-20 Error Log Entries and Test to Clear Values Table 3-8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3 3-21 e. The circuit pack is administered but not physically installed. The alarm will clear when a circuit pack is inserted. f. The circuit pack has been removed or has been insane for more than 21 minutes. To clear the error, reseat or replace the AUDIX circuit pack (see caution at the beginning of this section). g.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3 3-22 ■ Station Lamp Updates Test (#16) ■ Station (Digital) Audits Test (#17) ■ Digital Terminal Remote Loop Around Test (1201) NPE Crosstalk Test (#9) This test verifies that this port’s NPE channel talks on the selected time slot and that it never crosses over to time slots reserved for other connections.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3 3-23 Table 3-9. TEST #9 NPE Crosstalk Test — Continued Error Code 1001 Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3-24 Voice and Control Channel Local Loop Test (#13) This test checks the information and control channels between the Switch Processing Element (SPE) and the DEFINITY AUDIX port circuit. The SPE sends a message to loop around both the information and control channels for the port. First, the primary information (voice) channel loop back test is run.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3-25 Table 3-10. TEST #13 Voice and Control Channel Local Loop Test — Continued Error Code 1003 Test Result ABORT Description/Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present, or some tone detectors may be out-of-service. 1. Resolve any “TTR-LEV” errors. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16D-P (16-Port AUDIX Digital Port) 3 3-26 Table 3-10. TEST #13 Voice and Control Channel Local Loop Test — Continued Error Code Test Result Description/Recommendation 7 FAIL Conference Test failed on the primary channel. In some cases, users may not notice a disruption in service. In extreme cases, the conferencing feature may not work at all.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16A-PT (AUDIX Analog Line/Control Link) 3 3-27 ADX16A-PT (AUDIX Analog Line/Control Link) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADXCL-PT or ADX16A-PT MINOR test port PCSSpp l AUDIX Analog Line/ Control Link ADXCL-PT or ADX16A-PT WARNING test port PCSSpp sh AUDIX Analog Line/ Control Link 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ADX16A-PT (AUDIX Analog Line/Control Link) 3 3-28 Error Log Entries and Test to Clear Values Table 3-11.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects ADX16A-PT (AUDIX Analog Line/Control Link) 3 Issue 1 April 2000 3-29 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Loop Around Test #161 for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADX16A-PT (AUDIX Analog Line/Control Link) 3-30 Table 3-12. TEST #6 NPE Crosstalk Test Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources for this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADX16A-PT (AUDIX Analog Line/Control Link) 3-31 Table 3-12. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2012 ABORT System could not respond to this request. 2100 ABORT Could not allocate the necessary system resources for this test. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADX16A-PT (AUDIX Analog Line/Control Link) 3-32 Table 3-13. TEST #7 Conference Circuit Test — Continued Error Code 1018 Test Result ABORT Description/Recommendation Test disabled by administration. This only applies to analog stations. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ADX16A-PT (AUDIX Analog Line/Control Link) 3-33 Table 3-14. TEST #161 Loop Around Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some tone detectors may be out-of-service. 1. Resolve any “TTR-LEV” errors. 2. Resolve any “TONE-PT” errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects ALARM-PT (ALARM PORT) 3 Issue 1 April 2000 3-34 ALARM-PT (ALARM PORT) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ALARM-PT MIN test port PCSSpp l Alarm-Port ALARM-PT WRN test port PCSSpp sh Alarm-Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-35 ANL-24-L (24-Port Analog Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANL-24-L MIN test port PCSSpp l 24-Port Analog Line ANL-24-L WRN test port PCSSpp sh 24-Port Analog Line 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-36 Error Log Entries and Test to Clear Values Table 3-15.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ANL-24-L (24-Port Analog Line) Issue 1 April 2000 3-37 impedance. Call the terminal equipment and verify that the terminal rings. If the terminal does not ring, then replace it. Otherwise, issue the test port PCSSpp command, and follow the procedure for Test #48. ■ 40977 indicates that no terminal equipment was connected when ringing was attempted.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-38 Short Test Sequence Long Test Sequence D/ND1 Battery Feed Test (#35) X X ND Station Present Test (#48) X X ND Looparound Test (#161) X ND Conference Test (#7) X ND NPE Crosstalk Test (#6) X ND X ND Order of Investigation Station Status and Translation Audits and Updates Test (#36) 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3-39 Table 3-16. TEST #6 NPE Crosstalk Test — Continued Error Code 1002 Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or have time slots out-of-service due to TDM-BUS errors. Refer to “TDM-BUS” to diagnose any active TDM-BUS errors. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-40 Table 3-16. TEST #6 NPE Crosstalk Test — Continued Error Code Any Test Result FAIL Description/Recommendation This test can fail due to on-board or off-board problems. Off-board problems include EXP-PN and EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators. Clear all off-board problems before replacing the board.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3-41 Table 3-17. TEST #7 Conference Circuit Test Error Code Test Result ABORT Description/Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-42 Table 3-17. TEST #7 Conference Circuit Test — Continued Error Code Any Test Result FAIL Description/Recommendation The NPE of the tested port did not conference the tones correctly. This will cause noisy and unreliable connections. 1. Issue the display port and the status station commands to determine if the station is idle.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3-43 Table 3-18. TEST #35 Battery Feed Test Error Code Test Result ABORT Description/Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-44 Table 3-18. TEST #35 Battery Feed Test — Continued Error Code Test Result FAIL Description/Recommendation The port’s battery feed chip is unable to supply sufficient power to the terminal equipment. This could be a marginal test, and the terminal equipment may be operating satisfactorily. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-45 Table 3-19. Test #36 Station Status and Translation Audits and Updates Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1004 ABORT The port was seized by a valid call during the test. The test has been aborted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-46 Table 3-19. Test #36 Station Status and Translation Audits and Updates — Continued Error Code Test Result Description/ Recommendation 5 FAIL This may be an internal software error. The message waiting lamp update failed. The translation and ringer updates were not performed because of this failure. 7 FAIL The translation update failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3-47 Table 3-20. TEST #48 Station Present Test Error Code Test Result ABORT Description/Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-48 Table 3-20. TEST #48 Station Present Test — Continued Error Code Test Result FAIL Description/Recommendation The terminal equipment is not connected to the circuit pack. Some terminal equipment, such as modems, may fail even when connected properly. 1. Remotely test the equipment. 2. If the test fails again, look for RING-GEN errors in the error log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3-49 Table 3-21. TEST #161 Looparound Test Error Code Test Result ABORT Description/Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-24-L (24-Port Analog Line) 3 3-50 Table 3-21. TEST #161 Looparound Test — Continued Error Code Test Result Description/Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-53 Hardware Error Log Entries and Test to Clear Values Table 3-22.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) ■ ■ 3-54 40975—indicates that the terminal equipment was on-hook when ring-tip was detected during ringing. This usually indicates a failure in the terminal equipment or the type of terminal has a low ringer impedance. Call the terminal equipment and verify that the terminal rings. If the terminal doesn’t ring, then replace it.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-55 Table 3-23.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-56 Table 3-24. TEST #6 NPE Crosstalk Test — Continued Error Code 1001 Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-57 Table 3-24. TEST #6 NPE Crosstalk Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation Test disabled via administration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-58 Table 3-24. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result PASS Description/ Recommendation The port is correctly using its allocated time slots.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-59 Table 3-25. TEST #35 Battery Feed Test Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-60 Table 3-25. TEST #35 Battery Feed Test — Continued Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-61 Table 3-25. TEST #35 Battery Feed Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-62 Table 3-26. TEST #36 Station Status and Translation Audits and Updates Test Error Code 1004 Test Result Description/ Recommendation ABORT Could not allocate the necessary system resources to run this test. ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-63 Table 3-26. TEST #36 Station Status and Translation Audits and Updates Test — Continued Error Code 1 Test Result FAIL Description/ Recommendation This does not indicate a hardware problem. The switchhook audit failed, and the other updates were not performed because of this failure.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-65 BFC* TN742, TN769, CODEC ETC. PORT TONE TONE LEVEL SOURCE MEASUREMENT NPE* TDM BUS * BFC - BATTERY FEED AND HYBRID CHIP NPE - NETWORK PROCESSING ELEMENT Figure 3-1. Analog Loop Around and Conference Test Table 3-27.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-66 Table 3-27. TEST #47 Loop Around and Conference Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. (This could be a Music-on-Hold port.) 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-67 Table 3-27. TEST #47 Loop Around and Conference Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation Test disabled via administration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-68 Table 3-27. TEST #47 Loop Around and Conference Test — Continued Error Code 7 13 14 15 Test Result FAIL (cont’d.) Description/ Recommendation 1. Disconnect the terminal equipment from the circuit pack at the cross-connect and run the test again. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-69 Station Present Test (also called Ringing Application Test) (#48) This test provides a burst of ringing current to the terminal equipment and detects that current flows. This test is to ascertain whether or not terminal equipment is connected to the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3-70 Table 3-28. TEST #48 Station Present Test — Continued Error Code 1005 Test Result ABORT Description/ Recommendation The test was aborted due to a configuration problem. This code will result under either of the following conditions: 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) 3 3-71 Table 3-28. TEST #48 Station Present Test — Continued Error Code Test Result FAIL Description/ Recommendation The terminal equipment is not connected to the circuit pack or the ringing generator may have failed. 1. Remotely test the equipment. 2. If the test fails again, look for RING-GEN errors in the error log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 3-72 AN-LN-PT (Analog Line Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO AN-LN-PT MIN test port UUCSSpp l Analog Line Port AN-LN-PT WRN test port UUCSSpp sh Analog Line Port 1. UU is the universal cabinet number (1 for PPN, 2 -44 for EPNs). C is the carrier designation (A, B, C, D, or E).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 3-73 Error log entries and test to clear values Table 3-29.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) ■ 3-74 Aux Data 40975 indicates that the terminal equipment was on-hook when ring-tip was detected during ringing. This usually indicates a failure in the terminal equipment or the type of terminal has a low ringer impedance. 1. Call the terminal equipment and verify that the terminal rings. 2. If the terminal does not ring, then replace it. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 3-75 System technician-demanded tests: descriptions and error codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Battery Feed Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3-76 NPE Crosstalk Test (#6) This test verifies that the port’s NPE channel talks on the selected time slot and never crosses over to time slots reserved for other connections. If the NPE is not working correctly, one-way and noisy connections may be observed. This test is usually part of the long test sequence and takes about 20 to 30 seconds to complete. Table 3-30.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) Table 3-30. 3-77 TEST #6 NPE Crosstalk Test — Continued Error Code Test Result 1003 ABORT Description/Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some tone detectors may be out-of-service. 1. Resolve any TTR-LEV errors in the Error Log. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 Table 3-30. 3-78 TEST #6 NPE Crosstalk Test — Continued Error Code Test Result Any FAIL Description/Recommendation This test can fail due to on-board or off-board problems. Off-board problems include TDM-BUS faults, EXP-PN and EXP-INTF faults, and faults associated with the tone detectors/tone generators. Clear all off-board problems before replacing the board. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3-79 Conference Circuit Test (#7) This test verifies that the NPE channel for the port being tested correctly performs the conferencing function. Table 3-31. Error Code TEST #7 Conference Circuit Test Test Result Description/Recommendation ABORT Necessary system resources could not be allocated to run this test. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 Table 3-31. 3-80 TEST #7 Conference Circuit Test — Continued Error Code Test Result 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available. Description/Recommendation 1. Resolve any TONE-PT errors in the error log. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3-81 Battery Feed Test (also called Port Diagnostic Test) (#35) The battery feed chip provides power to the telephone equipment, signaling, rotary dial pulsing, transmission, and balance. This test checks the signaling and switchhook capabilities of the battery feed chip by terminating the port, applying battery power, and detecting the resulting current. Table 3-32.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) Table 3-32. 3-82 TEST #35 Battery Feed Test — Continued Error Code Test Result Description/Recommendation 1392 ABORT This port is currently a TTI port and the test does not execute on it. 1. Verify that the port is a TTI port: ■ Enter the display port UUCSSpp command (the display shows that the port is a TTI port).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 Table 3-32. 3-83 TEST #35 Battery Feed Test — Continued Error Code Test Result 0 NO BOARD Description/Recommendation The test could not relate the internal ID to the port (no board). This result could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3-84 Station Status and Translation Audits and Updates Test (#36) This test updates the analog port’s message lamp state (if it has one) and translations with information in the software. Table 3-33.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 Table 3-33. 3-85 Test #36 Station Status and Translation Audits and Updates — Continued Error Code Test Result 1 FAIL Description/ Recommendation The switchhook audit failed. This result does not indicate a hardware problem. The other updates were not performed because of this failure.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3-86 Station Present Test (also called Ringing Application Test) (#48) This test applies momentary ringing voltage to the terminal equipment and monitors resulting current flow to determine whether terminal equipment is connected to the port. This test may cause some terminal equipment to ring briefly during daily maintenance.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) Table 3-34. 3-87 TEST #48 Station Present Test — Continued Error Code Test Result 1008 ABORT Description/Recommendation A ringing circuit could not be allocated. Either all of the ringing circuits are in use, the ringing generator is defective, or it is not wired correctly. 1. Retry the command at 1-minute intervals no more than 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 Table 3-34. Error Code 3-88 TEST #48 Station Present Test — Continued Test Result PASS Description/Recommendation The station is connected properly to the switch. Investigate user-reported troubles on this port by running other port tests, by examining station wiring, or by inspecting the station.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3-89 Looparound Test (#161) This test checks the on-board transmission capabilities of the NPE, the codec, and the battery feed chip of the analog port. The test passes if the signal measured by the tone detector is within acceptable limits. Table 3-35.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) Table 3-35. 3-90 TEST #161 Looparound Test — Continued Error Code Test Result Description/Recommendation 1004 ABORT A valid call seized the port during the test and aborted the test. 1. Use the display port UUCSSpp command to determine the station extension. 2. Use the status station extension command to determine the service state of the port. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects AN-LN-PT (Analog Line Port) 3 Table 3-35. 3-91 TEST #161 Looparound Test — Continued Error Code Test Result 0 NO BOARD Description/Recommendation The test could not relate the internal ID to the port (no board). This result could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3 3-92 ANN-BD (Announcement Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANN-BD MINOR test board PCSS l Announcement Circuit Pack ANN-BD WRN test board PCSS l Announcement Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ANN-BD (Announcement Circuit Pack) Issue 1 April 2000 3-93 1. The TN750 Announcement circuit pack retains all integrated announcements as long as the circuit pack has power. For this reason, whenever there is a problem with either the Announcement circuit pack or an Announcement Port that may require the circuit pack to be reset, it is always best to try to reset the circuit pack via the reset board PCSS command first.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-94 If the announcement file becomes corrupted, the only solution is to re-record all announcements. To do this, follow these steps: a. Remove the announcement board. b. Remove the tape cartridge from the tape drive. Do this so that announcements are not automatically restored from tape. c. Re-insert the announcement board. d. Re-record all announcements. e.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3 3-95 Uploading/Downloading Announcements Integrated announcements on the TN750 Announcement circuit pack can be uploaded to the memory card with the administration terminal save announcements command. Likewise, integrated announcements can be downloaded to the Announcement circuit pack with the restore announcements command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-96 Table 3-36.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3 3-97 Table 3-36. Announcement Circuit Pack Error Log Entries — Continued Error Type Aux Data Associated Test 17699 (m) In-line Error 3840 (n) Any None 3999 (o) Any None Alarm Level (See WARNING message below) On/Off Board Test to Clear Value Continued on next page 1. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-98 b. Error Type 14 Whenever the Announcement Checksum Test (#209) fails, this error is logged. The Aux Data indicates the number of the first defective announcement found. This number corresponds to the announcement numbers on the announcement form. The extension relating to the announcement can be determined by the display announcement command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-99 3. A list configuration command shows that the circuit pack and ports are properly installed. The system tries to restore the circuit pack within 15 minutes. If the error recurs after 15 minutes, replace the circuit pack. (Refer to Chapter 5, "Routine Maintenance Procedures".) k.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3 3-100 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in Table 3-37 when inspecting errors in the system. By clearing error codes associated with the Control Channel Loop Around Test, for example, you may also clear errors generated from other tests in the testing sequence. Table 3-37.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-101 Table 3-38. TEST #208 Angel-Speech Processor (SP) Handshake Test Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. If Error Type 1538 is present in the Error Log, follow the maintenance strategy recommended for this Error Type.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3 3-102 found. This number corresponds to the announcement numbers on the announcement form. The extension relating to the announcement can be determined by the display announcement command. Table 3-39.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-103 Table 3-39. TEST #209 Announcement Checksum Test — Continued Error Code 0-256 Test Result FAIL Description/ Recommendation Test failed. The error code indicates the total number of defective announcements that were found. When TEST #209 fails with error code 0, the Global Checksum failed on the board, but no individual Checksum failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-104 Notes: a. The Announcement circuit pack can exhibit a condition that does not allow recording. If the circuit pack gets locked into this state (this is an extremely rare condition), two of the Announcement Ports on the circuit pack will be unusable by software, one of which is the record port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-105 Since this test involves sending a tone through two different ports, the Playback Speech Memory Array (PSMA) Test (#206) is run on the two ports first to make sure that they are working properly. See ‘‘ANN-PT (Announcement Port)’’ for a description of this test. Table 3-40.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-106 Table 3-40. TEST #210 140AY Loop Around Test — Continued Error Code 1024 Test Result ABORT Description/ Recommendation Announcement circuit pack blocked the test because an announcement download is in progress.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-107 Table 3-40. TEST #210 140AY Loop Around Test — Continued Error Code Test Result Description/ Recommendation PASS The record channel on the Announcement circuit pack is functioning properly. User-reported troubles on this circuit pack should be investigated using other circuit pack and port tests.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-108 Super Frame Match Inquiry Test (#211) The super frame is a means by which the SP synchronizes with the 140AY device on the Announcement circuit pack. If the super frame is not synchronized, the SP is not able to properly process record/playback requests. Both the SP and the hardware generate a super frame pulse.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-BD (Announcement Circuit Pack) 3-109 Table 3-42. TEST #212 Clock Match Inquiry Test Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. If Error Type 1538 is present in the Error Log, follow the maintenance strategy recommended for this Error Type.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects ANN-PT (Announcement Port) 3 Issue 1 April 2000 3-110 ANN-PT (Announcement Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANN-PT MINOR test port PCSSpp l Announcement Port ANN-PT WRN test port PCSSpp l Announcement Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ANN-PT (Announcement Port) Issue 1 April 2000 3-111 2. If a customer has announcements on the Announcement circuit pack, then announcements must be saved on the system tape to ensure that they are not lost. This should be done as soon as the announcements are recorded on the circuit pack (or whenever they are changed), assuming that the pack is in proper working order (see Note).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3-112 Announcement Session Announcements can be recorded, played back, and deleted from an announcement session. A station’s COS needs to include console permissions in order for that station to be able to enter an announcement session.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects ANN-PT (Announcement Port) 3 Issue 1 April 2000 3-113 Hardware Error Log Entries and Test to Clear Values Table 3-43.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3 3-114 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Channel Administration Memory Array (CAMA) Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3-115 Table 3-44. TEST #205 Channel Administration Memory Array (CAMA) Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcements played back on this port may sound corrupted. 1. Reset the circuit pack via the reset board PCSS command and then run this test again. If the test continues to fail, replace the circuit pack (see Warning).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3-116 ■ Ports 1 AND 9 abort Test #205 with code 2000 ■ Board level Tests #209 and #210 abort with code 1024 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3-117 Table 3-45. TEST #206 Playback Speech Memory Array (PSMA) Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3-118 Table 3-45. TEST #206 Playback Speech Memory Array (PSMA) Test — Continued Error Code 1 to 254 Test Result FAIL Description/ Recommendation Test failed. The error code indicates the number of byte count errors found by the Tone Detector. 1. Reset the circuit pack via the reset board PCSS command and then run this test again.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3-119 announcements will not work, since the record port looks busy to the circuit pack. Note that software does not have any way of knowing this and attempts to use the ports. If the circuit pack is locked into this state, the following symptoms are observed: 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANN-PT (Announcement Port) 3-120 Table 3-46. TEST #222 140AY Channel Sanity Inquiry Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcements cannot be played back over this port. 1. Reset the circuit pack via the reset board PCSS command and then run this test again. If the test continues to fail, replace the circuit pack (see Warning). 2.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANNOUNCE (Announce) 3-122 Hardware Error Log Entries Table 3-47. ANNOUNCE Error Log Entries Error Type Aux Data Associated Test 1(a)(d) any None 257(d) any None 513(b)(d) 0 None 769(d) 0 None 1025(d) any None Alarm Level On/Off Board Test to Clear Value Notes: a. Error occurred while saving announcements.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANNOUNCE (Announce) 3-123 Aux Data Error Codes and Recommended Repair Procedures Table 3-48. Aux Data Error Codes and Recommended Repair Procedures Aux Data Description/ Recommendation 9000 through 9031 CARD-MEM errors Check and resolve CARD-MEM errors and alarms. 32001 Internal system error. 1. Check other ANNOUNCE errors and take corrective action.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ANNOUNCE (Announce) 3-124 Table 3-48. Aux Data Error Codes and Recommended Repair Procedures — Continued Aux Data 32009 Description/ Recommendation Required DATA-CHL is not administered or out of service. (A DATA-CHL is required to save or restore announcements.) 1. Add a DATA-CHL if none is administered. 2. If a DATA-CHL is administered, use the status command to check the status of all DATA-CHLs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3 3-125 ATM-BCH (ATM B-Channel Trunk) MO Name (in Alarm Log) 2 Initial Command to Run1 Alarm Level 3 Full Name of MO ATM-BCH MAJOR test port UUCSSppp l ATM B-Channel Trunk ATM-BCH MINOR test port UUCSSppp l ATM B-Channel Trunk ATM-BCH WARNING test port UUCSSppp sh ATM B-Channel Trunk 1. 2. 3. UU is the universal cabinet number (1 for PPN, 2-44 for EPNs).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3 3-126 Table 3-49. ATM ISDN service states Category Description Service states In-Service (INS) Out-of-Service/Far-en d (OOS/FE) B-channel is in normal operating state Active A call is connected over the B-channel. Idle There is no call on the B-channel. The switch has not successfully negotiated B-channel connection as of yet. Calls cannot be placed or received.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3 3-127 Table 3-50. ATM-BCH alarms by service state Service state Alarm1 Possible cause Possible solution Warning Trunk busied out Release the port (release trunk grp#/mbr#). Minor NPE Crosstalk Test (#6) failed Replace ATM circuit pack. None ATM circuit pack lost signal or there is a circuit pack problem. Install circuit pack or cable.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3 3-128 Error Log Entries and Test to Clear Values Table 3-51.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) Issue 1 April 2000 3-129 b. Error Type 129: the far-end switch changed its ISDN service state to either out-of-service or maintenance. This may be a temporary condition because the far-end is testing that trunk or a hardware problem with the trunk. Outgoing calls may not be allowed over that trunk. 1. Investigate the trunk status (status trunk grp#/mbr#). c.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3-130 i. Error Type 3585: ISDN RESTART message received. Active calls have been dropped. The following Aux Data values (Error Type 3585 only) below represent the trunk’s ISDN call state at the time Error 3585 occurred. This information can be useful if users report dropped calls on the ISDN-PRI trunks. Aux Data Description 0 An idle trunk received a restart.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3 3-131 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate problems in the order presented in the table below. When you clear one of the error codes associated with a given test, you clear errors generated by other tests in the testing sequence. If you clear errors out of order, you can lose important information. Table 3-52.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3 3-132 Table 3-53. TEST #255 Signaling Link State Audit Test — Continued Error Code 4 Test Result FAIL Description/ Recommendation Signaling channel problem 1. Look for errors or alarms against the ‘‘ATM-SGRP (ATM Signaling Group)’’ and ‘‘ATM-DCH (ATM D-Channel Port)’’ maintenance objects. 8 FAIL TN230x circuit pack failed 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3-133 Table 3-54. TEST #256 Service State Audit Test Error Code 1000 Test Result ABORT Description/ Recommendation Needed resources not available, port on a call or initializing 1. Run status trunk grp#/mbr#. 1. Check the results of Test #255. 1018 ABORT Maintenance disabled 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3-134 Call State Audit Test (#257) This test audits the internal call state by asking the far-end switch for the ISDN call state. The test is particularly useful when you are trying to clear a hung call. If the internal call state on the near-end differs from that on the far-end, the call is torn down. The ISDN specification allows up to 2 minutes for a reply.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3-136 Table 3-56. TEST #258 ISDN Test Call — Continued Error Code 1020 Test Result ABORT Description/ Recommendation TN230x circuit-pack problem 1. See the ‘‘ATM-INTF (TN2305/6)’’ maintenance object. 1024 ABORT Maintenance/Test Digital Port in use 1. Wait until yellow and green LEDs on the Maintenance/Test circuit pack are OFF. 2. Rerun the test. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3-137 Table 3-56. TEST #258 ISDN Test Call — Continued Error Code Test Result 2000 2012 None ABORT 2035 ABORT Description/ Recommendation Internal system error 1. Retry the command up to 5 times at 1-minute intervals. Call timed out 1. Wait 1 minute, and try again. 20362037 ABORT 20382039 ABORT Internal system error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-BCH (ATM B-Channel Trunk) 3-138 Table 3-56. TEST #258 ISDN Test Call — Continued Error Code 2208 Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 22092210 ABORT 2211 ABORT Could not allocate needed resources 1. Follow recommendations for ABORT code 2100. Internal system error. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-DCH (ATM D-Channel Port) 3 3-139 ATM-DCH (ATM D-Channel Port) MO Name (in Alarm Log) Alarm Level Initial System Technician Command to Run1 Full Name of MO ATM-DCH2 MINOR test port UUCSSpp l ATM D-Channel ATM-DCH WARNING test port UUCSSpp sh ATM D-Channel 1. 2. pp is administered as a port in the range of 9 through 32.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-DCH (ATM D-Channel Port) 3 3-140 Hardware Error Log Entries and Test to Clear Values Table 3-57.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-DCH (ATM D-Channel Port) 3 3-141 Table 3-58. System Technician-Demanded Tests: ATM-DCHL Order of Investigation Signaling Link Board Check (#643) Short Test Sequence Long Test Sequence X X D/ND1 ND Continued on next page 1. D = Destructive, ND = Non-destructive Signaling Link Board Check (#643) This nondestructive test checks the health of the ATM TN230X Trunk circuit pack hardware.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 3-142 ATM-EI (Expansion Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ATM-EI MAJOR test board UUCSS ATM Expansion Interface Circuit Pack ATM-EI MINOR test board UUCSS ATM Expansion Interface Circuit Pack ATM-EI WARNING test board UUCSS ATM Expansion Interface Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 3-143 LEDs The ATM Interface circuit pack has three LEDs: ■ red indicates some alarm condition ■ green indicates maintenance testing in progress ■ yellow provides useful visual information regarding the operating mode of the ATM-EI and possible error conditions. The possible LED states are in Table 3-61. Table 3-61.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Issue 1 April 2000 3-145 Critical Reliability There are 2 ATM-EI circuit packs in the PPN, 2 in the EPN. 1. Enter status pnc at the DEFINITY SAT. If the board is on the active side, enter reset pnc interchange to switch the active ATM-EI board to the standby side. 2. Enter busyout pnc-standby. 3. Enter busyout atm-pnc # a-pnc or b-pnc. 4. Replace the circuit pack. 5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-146 3. Enter add atm pnc n (connection number), and administer the circuit pack location and ATM address. 4. Enter change system-parameters duplication and change the Enable Operation of PNC Duplication field to y. Removing ATM PNC connections Standard Reliability NOTE: Standard Reliability systems are not equipped with PNC duplication. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-147 2. Add an ATM PNC connection (see ‘‘Adding ATM PNC connections’’ above). B-side ATM-EI — Critical Reliability 1. Enter status pnc and ensure that the A-PNC is active. If it is not active, request a pnc interchange using the reset pnc interchange command. 2. Enter busyout pnc-standby. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 3-148 Error Log Entries and Test to Clear Values Table 3-62.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-62.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Issue 1 April 2000 3-150 1. Either remove the wrong circuit pack and insert the ATM-EI circuit pack or remove the ATM-EI administration (see ‘‘Basic ATM PNC administration’’). 2. Remove the ATM-INTF administration and re-administer the slot (change circuit-pack) to match the circuit-pack that is physically present in this slot. e.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-151 The problem is most likely not on the ATM-EI circuit pack reporting the errors, but it could be due to one or more of the following reasons: ■ The fiber is not snugly connected to either the board or the ATM switch. ■ The PN packet bus is corrupting the cells. See Packet maintenance objects (Aux Data 35 only).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-63. 3-152 ATM Error Types 1024 - 1151 — Continued Error Type Description 1088 or 1104 ATM-EI circuit pack received a request with an invalid connection identifier. 1089 or 1105 ATM-EI circuit pack received a request with a reference to an unknown VC token.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-153 Aux Data values: For each connection request failure type, the port network and the angel number of the destination ATM-EI circuit pack are logged Aux Data values in the form XXYYY, where ■ port network number = XX ■ angel number = YYY Since you need to know the slot number also, Table 3-64 converts the Aux Data to slot numbers. Table 3-64.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-154 j. Error type 1153: the ATM connection audit found some discrepancy in the firmware’s VC token numbers and live VCs. The problem is rectified in firmware and no action is needed. k. Error Type 1281: loss of high-level signal indicating operational problems of equipment located outside of the circuit pack and the fiber connected to the board.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-65. Issue 1 April 2000 3-155 Error type 1281 Aux Data and repair procedures — Continued Aux Data Alarm Description 19 Multiplexer Section Remote Defect Indicator: MS_RDI Repair procedure The far-end is detecting a major problem with the signal that this board is transmitting. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-65. 3-156 Error type 1281 Aux Data and repair procedures — Continued Aux Data Alarm Description 23 High-level path Remote defect Indicator: HP_RDI Repair procedure The far-end is detecting a major problem with the signal that this board is transmitting. The transmitted payload is invalid. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-157 1. Enter the reset board UUCSS command for this ATM-EI circuit pack. 2. If the same error persists, replace the ATM-EI circuit pack. n. Error Type 1793: LANHO transmit FIFO overflow error (the transmit FIFO RAM buffers on the circuit pack overflowed).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-158 Error Type Description Aux Data indicates 2817 DSP test failure The Aux Data field contains the following information about the failed DSPs: 2818 One or more DSPs failed ■ X is the number of talker DSPs ■ Y is the number of listener DSPs ■ Z is the number of echo-cancelling DSPs DSP number that has failed 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-159 Error Type 3585: Aux Data (Error Type 3585 only): Aux Data Description 1 ATM framer failure 2 NCE failed (only from ATM-EIs in EPN) 4 TDM_PLD_FAILED 5 DSP_ALL FAILED 6 Receive Network Processor (RNP) failure 7 Transmit Network Processor (TNP) failure 8 MEMORY read/write failure Continued on next page 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-160 u. Error Type 3841: the board received a message from the switch that it does not recognize, and the board responded with an inconsistent down link error message. This error does not affect service, and no action is required. v. Error type 3842: the circuit pack received data from the Packet Bus faster than it could distribute the data to its endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 3-161 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in Table 3-66 when inspecting the errors in the system. By clearing error codes associated with the Expansion InterfaceTest, for example, you may also clear errors generated from other tests in the testing sequence. Table 3-66.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-162 In this test the second ATM-EI may be in any port network outside the port network of the ATM-EI under test. Therefore if the test should fail in any direction, the test is repeated with a different port network, if available, which aids the fault isolation procedure. The test results indicate if the test failed in one or both directions.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-67. 3-163 Expansion Interface 2-way Transmission Test (#241) — Continued Error Code Test Result 1003 ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present, or some tone detectors may be out of service. 1. Resolve any TTR-LEV errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-67. 3-164 Expansion Interface 2-way Transmission Test (#241) — Continued Error Code Test Result 1394 ABORT Description/ Recommendation 1. See Table 3-65 (Error Type 1281) with Aux Data 27 (board cannot talk to the ATM switch), and if present, check both the ATM switch and the DEFINITY administrations for consistent ATM addresses. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-67. 3-165 Expansion Interface 2-way Transmission Test (#241) — Continued Error Code Test Result 10MM FAIL Description/ Recommendation The failure codes only apply to a system equipped with an ATM Switch. The letters “MM” refer to the distant or far-end port network (PN), and “NN” to the near-end ATM-EI under test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-67. 3-166 Expansion Interface 2-way Transmission Test (#241) — Continued Error Code Test Result 30MM FAIL Description/ Recommendation The failure codes only apply to a system equipped with an ATM Switch. The letters “MM” refer to the distant or far-end port network (PN), and “NN” to the near-end ATM-EI under test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-67. 3-167 Expansion Interface 2-way Transmission Test (#241) — Continued Error Code Test Result 40MM FAIL Description/ Recommendation Failure code only applies to a system equipped with an ATM Switch. The letters “MM” refer to the distant or far-end port network (PN), and “NN” to the near-end ATM-EI under test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 3-168 testing. When an in-line, “out-of-lock” report comes in, this test is run to check the circuit pack’s status. The ATM-EI responds with “in lock” or “out of lock.” If the response is “in lock,” the test passes; if the response is “out of lock,” the test fails. Table 3-68.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-169 Expansion Interface Control Channel Test (#316) This test is non-destructive. If an ATM-EI circuit pack is an active ATM-EI in the EPN (yellow LED on long/off short), the Expansion Interface Control Channel test checks to see if the ATM-EI circuit pack can communicate with other circuit packs in the EPN using the EPN TDM bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-69. Error Code 0 3-170 Expansion Interface Control Channel Test #316 — Continued Test Result NO BOARD Description/ Recommendation No board was detected by the test. 1. Resolve any wrong board (Error 125) or no board (Error 131) issues. 2. Check that the board is properly translated and inserted. If so, check for hyperactivity (Error 1538).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-70. 3-171 Packet Interface Test (#598) Error Code Test Result 2000 ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1-minute intervals for a maximum of 3 retries. 2. If the test fails repeatedly, attempt to reset the circuit pack. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-71. 3-172 ATM Board Error Query Test (#1259) Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available. 2500 ABORT Internal system error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-72.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-174 This test places the ATM circuit pack in ATM framer looparound mode. Once the board receives this message, it creates a dummy virtual circuit that originates and ends on the same board, without leaving the board. This test verifies both the TDM path and the Packet Path. If the TDM test path passes, then the packet path is tested.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-175 ATM circuit pack TDM bus (EPN X) Tone clock Tone detector ATM framer looped Packet bus (PPN) ATM circuit pack ATM circuit pack Packet interface ATM switch PNC mode Figure 3-6. Table 3-73.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-73. 3-176 ATM Board Framer Looparound Test (#1260) — Continued Error Code Test Result 1003 ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out of service. 1. Resolve any TTR-LEV errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-73. 3-177 ATM Board Framer Looparound Test (#1260) — Continued Error Code Test Result 1144 ABORT Description/ Recommendation The Packet Bus in the PPN has a major alarm against it. This test needs to use the alarmed PPN packet bus. 1. Resolve any PKT-BUS problems. 2. Retry the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-73. 3-178 ATM Board Framer Looparound Test (#1260) — Continued Error Code Test Result Description/ Recommendation 1 FAIL The test did not detect the test tone through the looparound connection. NOTE: The packet portion of this test was not run since the circuit portion failed. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-73. 3-179 ATM Board Framer Looparound Test (#1260) — Continued Error Code Test Result Description/ Recommendation 5 FAIL Unable to create loop for packet path for this test. 1. Retry the command at 1-minute intervals a maximum of 3 times. 2. If this test continues to fail, replace the ATM-EI circuit pack. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-74. Error Code 3-180 ATM Board Time Of Day Update (#1261) Test Result Description/ Recommendation 2031 FAIL The attempt to send the message to the ATM-EI circuit pack was not successful. 2500 FAIL Did not send the time of day information to the board. 1. Retry the command at 1-minute intervals a maximum of 3 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-75. Error Code 1015 3-181 ATM Board Reset (#1256) — Continued Test Result ABORT Description/ Recommendation This test cannot be run because the ATM-TRK circuit pack has not been busied out. 1. Busyout the ATM circuit pack, then repeat the test board UUCSS long command. 1407 ABORT 1. Perform a PNC Interchange 2. Try to reset the board again.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-182 ATM Cross Talk Test (#1298) This test is non-destructive. The ATM board Cross Talk test verifies that the selected TDM bus time slot never crosses over to time slots reserved for other connections. The test also checks for cross connections, where the board talks to time slots other than those specified.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-76. 3-183 ATM Crosstalk Test (#1298) — Continued Error Code Test Result 1003 ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some tone detectors may be out-of-service. 1. Resolve any TTR-LEV errors in the Error Log. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3-184 Listener and echo cancelers are tightly coupled because firmware allocates sets of DSPs. Since there are a total of 24 DSPs on the board, there may be up to 8 triplets allocated. If the test fails for all DSPs, a MAJOR alarm is raised against the board. If the test fails for one or more DSPs, a MINOR alarm is raised.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) Table 3-77. 3-185 ATM Board DSP Test (#1293) — Continued Error Code Test Result 1003 ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present, or some tone detectors may be out of service. 1. Resolve any TTR-LEV errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-EI (Expansion Interface Circuit Pack) 3 Table 3-77. 3-186 ATM Board DSP Test (#1293) — Continued Error Code Test Result XYZ FAIL Description/ Recommendation A device on the circuit pack is failing. There is at least one bad DSP on the board.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-INTF (TN2305/6) 3-187 ATM-INTF (TN2305/6) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO ATM-INTF WARNING test board UUCSSpp ATM interface board The TN2305/6 is recognized by the system as an ATM Interface board (ATM-INTF) if it has not been assigned a personality through the add atm-pnc command or add atm trunk command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-INTF (TN2305/6) 3-188 Error Log Entries and Test to Clear Values Table 3-79. ATM-INTF Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board 23(a) 0 None WAR OFF None MIN ON None WAR OFF 125(b) 217(c) 0 Test to Clear Value Notes: a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-INTF (TN2305/6) 3 3-189 System Technician-Demanded Tests: Descriptions and Error Codes Failure of this test is not logged in the Error Log. Order of Investigation Short Test Sequence Long Test Sequence D/ND1 Control Channel Loop Around Test (#52) X X N 1. D = Destructive, ND = Non-destructive Control Channel Loop-Around Test (#52) ) This test is non-destructive.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-NTWK (ATM Network Error) 3 3-190 ATM-NTWK (ATM Network Error) MO Name (in Alarm Log) Physical Name in Error Logs1 Alarm Level Full Name of MO ATM-NTWK ATUUP WARNING ATM Network Error 1. AT indicates it is an ATM switch related address, UU is the connection number.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-NTWK (ATM Network Error) 3 Table 3-81. Cause Code/ Error Type 3-191 Error Codes and Aux Data values ATM-NTWK Aux Data Cause Codes Description NORMAL EVENTS 0 (a) Network unreachable 1 (a) Unallocated (unassigned) number. This cause indicates that the called party cannot be reached because, although the number is in a valid format, it is not currently assigned (allocated).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-NTWK (ATM Network Error) Table 3-81. Cause Code/ Error Type 3-192 Error Codes and Aux Data values ATM-NTWK — Continued Aux Data Cause Codes Description 22 (a) Number changed. This cause is returned to a calling party when the called party number indicated by the calling user is no longer assigned. The new called party number may optionally be included in the diagnostic field.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-NTWK (ATM Network Error) Table 3-81. Cause Code/ Error Type 3-193 Error Codes and Aux Data values ATM-NTWK — Continued Aux Data Cause Codes Description 43 (a) Access information discarded.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-NTWK (ATM Network Error) Table 3-81. Cause Code/ Error Type 3-194 Error Codes and Aux Data values ATM-NTWK — Continued Aux Data Cause Codes Description 88 (a) Incompatible destination.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-NTWK (ATM Network Error) Table 3-81. 3-195 Error Codes and Aux Data values ATM-NTWK — Continued Cause Code/ Error Type Aux Data Cause Codes Description 100 (a) Invalid information element contents. This cause indicates that the equipment sending this cause has received and implemented an information element.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM-NTWK (ATM Network Error) Table 3-82.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM-NTWK (ATM Network Error) Issue 1 April 2000 3-197 2. Example AUX DATA = 1510 15 = orig 10 = dest c. Error Type 301: This error indicates that there is a system wide impaired path network problem. NOTE: Under certain circumstances network errors can be against the ATM EI board.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) 3-199 PNC-DUP-related commands The following PNC-duplication commands can be useful for troubleshooting. status pnc Displays information about the operational status of both PNCs including state of health, alarms, busyouts and locks, and so on. reset pnc interchange Used to initiate a demand PNC interchange.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) 3-200 3. Activate PNC-DUP through the change system-parameters duplication form. This is not allowed if any component of either PNC (A or B) is busied out. 4. The system must insert all connectivity-related components for both standby and active PNC, a process that takes up to 5 minutes, depending upon circuit pack insertion.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) 3-201 PNC state of health PNC-DUP software monitors the health of the two PNCs as determined by their state of health (SOH) vectors, and initiates an interchange when the health of the active falls below that of the standby (unless prevented from doing so by a PNC lock, busyout, or antithrashing mechanism).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) 3-202 The Inter-PN Index contains 3 fields (XX.XX.XX). The Inter-PN Index reports faults in connectivity between port networks. ■ The meaning of each fault class field is given in Table 3-83. ■ A zero entry indicates that there are no faults reported. ■ Higher numbers indicate increasing number of faults. ■ All zeros indicates perfect state of health.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) Issue 1 April 2000 3-203 Refresh and unrefresh of the standby PNC In a fully-functional PNC with healthy standby and active sides, the standby PNC has a complete set of call connections corresponding to those in the active PNC. If, however, the state of health of the standby PNC degrades, a selective unrefresh of those connections that utilize the faulted component(s) is performed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) Issue 1 April 2000 3-204 Once the interchange completes, the failed component is on the standby PNC. A demand interchange can be requested in the presence or absence of standby PNC faults. The following sequence of actions can be observed during a fault-free interchange: 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) Issue 1 April 2000 3-205 Demand PNC interchanges also invoke anti-thrashing, but only for a period of 30 seconds. During antithrashing mode, demand interchanges are also prevented unless the override option is specified. ! CAUTION: Use of this option may cause a service disruption.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) 3-206 5. Once the failed component is replaced, use the status pnc command to check the health standby PNC component. 6. When confident that the problem has been resolved, as indicated by a state of health with all zeros, unlock (set pnc unlock) and release (release pnc) the PNC.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) 3 3-207 Error Log entries Whenever a PNC interchange takes place, an error is logged against PNC-DUP with a code that conveys information about the cause of the interchange and which PNC became active. There are no alarms associated with PNC-DUP errors, but there should be an alarm against the PNC component that caused the interchange.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM PNC-DUP (ATM PNC Duplication) 3 3-208 Table 3-85. Error Log Encode Field Decoding Field Variable Name Values Description c Alarm Type 0 1 Alarm retired MAJOR or MINOR alarm on any PNC component 0 EAL (Expansion Archangel Link - EXP-PN) carries CCMS messages 1 PACL (ATM-EI) carries ATM signaling commands from Call Processing to the remote ATM-EI circuit packs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3 3-209 ATM-SGRP (ATM Signaling Group) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ATM-SGRP MINOR test sig-group grp# ATM-CES Signaling Group ATM-SGRP WARNING test sig-group grp# ATM-CES Signaling Group 1. grp# is the signaling group number (1-166); the test sequence can be either short or long.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3 3-210 When there are problems with ATM-SGRP (ATM signaling group), also investigate: ■ ‘‘ATM-DCH (ATM D-Channel Port)’’ ■ ‘‘ATM-BCH (ATM B-Channel Trunk)’’ ■ SYS-LINK ■ PKT-BUS Error Log Entries and Test to Clear Values Table 3-87.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3-211 There is no test to clear these errors. The error counter is decremented by 1 every 15 minutes. b. Error Type 18: the ATM circuit pack has been busied out (either busyout atm sig-grp or busyout board UUCSS). 1. Release the ATM signaling group (release atm sig-grp) or the circuit pack (release board UUCSS). c.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3-212 f. Error Type 1793: failure of the Layer 2 Query Test for the primary signaling channel. ■ Excessive AAL - The AAL layer is experiencing an excessive number of errors in trying to reconstruct Service Data Unit (SDUs). Possible causes: — Something may be wrong with the ATM switch. — The communication paths on the other side of the ATM switch may be noisy.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3-213 Table 3-88. Descriptions and repair recommendations (Error Types 3840-3928) Error Code 3842 3846 Description Recommendation A request has been made to use a transit network or common carrier that cannot be accessed. From the circuit pack and port number (in the Aux Data field), determine the trunk group against which the error was reported.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3-214 Table 3-88. Descriptions and repair recommendations (Error Types 3840-3928) — Continued Error Code 3890 Description A request to use a network service (for example, SDN) has been denied. Administration somewhere on the network has indicated that the requested service has not been subscribed to or purchased for this trunk.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3-215 Table 3-88. Descriptions and repair recommendations (Error Types 3840-3928) — Continued Error Code Description Recommendation 3906 Protocol detail; may offer a clue if customer is having ISDN calls denied with an unexpected intercept tone. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3 3-216 Table 3-89. System Technician-Demanded Tests: ATM-SGRP Order of Investigation Short Test Sequence Long Test Sequence Primary Signaling Link Hardware Check (#636) X X ND Layer 2 Status Test (#647) X X ND Remote Layer 3 Query Test (#1291) X X ND D/ND1 Continued on next page 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3 3-217 Layer 2 Status Test (#647) The Layer 2 Status Test checks the layer 2 status of the ATM-SRG Signaling Channel (D-channel).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3 3-218 Table 3-91. TEST #647 Layer 2 Status Query Test — Continued Error Code 3 Test Result FAIL Description/ Recommendation The D-Channel is down. 1. Examine the results of the Primary Signaling Link Hardware Check (#636) and follow recommendations provided there. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SGRP (ATM Signaling Group) 3-219 of time. This test is designed to ensure that the communication path between the switch and the far-end is up and operational, and that the two endpoints can properly exchange ISDN control messages. Table 3-92.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ATM-SYNC (ATM Synchronization) Issue 1 April 2000 3-221 This synchronization source is then distributed to all of its OC3 Interface Modules. Each ATM Expansion Interface circuit pack uses the received data stream from the ATM switch to generate a timing signal. The Tone-Clock circuit packs in the EPNs use this signal to generate timing for all the circuit packs in their respective EPNs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SYNC (ATM Synchronization) 3-222 External T1/E1 primary Clock External T1/E1 secondary ATM switch fabric ATM timing distribution Interface module Interface module Interface module ATM PNC OC3 ATM-EI OC3 DEFINITY EPN DEFINITY PPN Tone clock DS1 DS1 ATM-EI Tone clock DS1 T1-splitter DS1 T1-secondary T1-primary iodfst4 LJK 011998 Figure 3-10.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SYNC (ATM Synchronization) 3-224 Notes: a. Error Type 1: problem with the primary DS1 reference. It is cleared when the primary reference is restored. The following steps should give an indication of the source of the problem: 1. Check if the primary DS1 interface circuit pack is inserted in the carrier with the list configuration board UUCSS command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-SYNC (ATM Synchronization) 3 3-225 Bus Clock Circuit Status Inquiry test) passes successfully. If Test #148 fails with an Error Code 2 through 32, refer to TDM-CLK to resolve the problem. If not, continue with the following steps. 3. For Duplicated Tone-Clock circuit packs in the master port network: Switch Tone-Clock circuit packs on the master port network with the set tone-clock UUC command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-SYNC (ATM Synchronization) 3-226 Table 3-94. TEST #417 Test Synchronization Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 3 times. 1115 ABORT Could not allocate the necessary system resources to run this test.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-228 Table 3-95. R7 ATM-TRK circuit packs Circuit pack Echo cancellation Channel types Interface Fiber TN2305 B and D channels 24 or 32 channel Multi mode Y TN2306 B and D channels 24 or 32 channel Single mode Y Continued on next page NOTE: TN230x circuit packs are not interchangeable.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-229 Virtual trunk groups. You cannot bundle physical DS1 ISDN-PRI circuits and virtual ATM-CES circuits into the same trunk groups. Virtual circuits can only be assigned to all-virtual, all-ATM trunk groups. Table 3-97 lists the possible trunk-group capacities for various DEFINITY models. Table 3-97.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-230 Table 3-99.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 Table 3-100. 3-231 ATM CES troubleshooting commands — Continued Command Description busyout/release atm signaling-group Busyout or release of an ATM signaling group within a trunk group. status atm signaling-group Show current status of an ATM signaling group.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) Table 3-101.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-233 e. Error Type 257: Control Channel Loop Test #52 failed. The circuit pack is not properly connected with the control channel on the TDM bus. 1. Take the corrective action specified by Test #52?. f. Error Type 513: ATM Crosstalk Test (#1298) failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-234 4. Perform ATM loopback tests on the near-end ATM-TRK circuit pack and on the far-end circuit pack or ATM switch. If Then The ATM-TRK circuit pack fails the loopback test. The problem is in the ATM-TRK circuit pack. Replace the circuit pack. The far-end circuit pack or ATM switch fails the loopback test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) Table 3-102. 3-235 Error type 1281 Aux Data and repair procedures Aux Data Alarm Description 15 SYSCLOCK failed Repair procedure The board is not locked to the TDM backplane clock signal. This is probably due to a Tone Clock problem. 1. Check for TDM-BUS or TONE-BD errors in the Error Log. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) Table 3-102. 3-236 Error type 1281 Aux Data and repair procedures — Continued Aux Data Alarm Description 19 Multiplexer Section Remote Defect Indicator: MS_RDI Repair procedure The far-end is detecting a major problem with the signal that this board is transmitting. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) Table 3-102. 3-237 Error type 1281 Aux Data and repair procedures — Continued Aux Data Alarm Description 23 High-level path Remote defect Indicator: HP_RDI Repair procedure The far-end is detecting a major problem with the signal that this board is transmitting. The transmitted payload is invalid. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-238 If the error occurs 3 times in 10 minutes, the board is isolated from the Packet Bus and the board is alarmed. To clear the alarm: 1. Restore this circuit pack to the Packet Bus with this command sequence: a. busyout board UUCSS b. reset board UUCSS c. test board UUCSS long d. release board UUCSS 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-239 1. Run test board UUCSS. If Then Test 598 fails. Follow the repair procedures suggested for that test Test 598 passes. See the PKT-BUS (Packet Bus) maintenance object, and perform the specified repair. There are no errors against the packet bus maintenance object. This may be a transient condition.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-240 1. Check for PKT-BUS alarms. If Then There is a packet-bus alarm. There is probably a packet-bus problem, particularly if other circuit packs on the packet bus report the same error. See the PKT-BUS (Packet Bus) maintenance object and the packet-bus fault-isolation and recovery sections of the maintenance manual for repair procedures.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-241 s. Error Type 3841: the ATM-TRK circuit pack received an unrecognized message from the switch and responded with an inconsistent down-link error message. 1. Do nothing. This error does not affect service. t.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 Table 3-103.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 Table 3-104. Error Code 3-243 TEST #50 Connection Audit Test Test Result None 2100 ABORT 1019 ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command up to 5 times at 1-minute intervals. The test aborted because a test was already running on the port. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 Table 3-105. Error Code 3-244 Control Channel Test #52 Test Result Description/ Recommendation 2000 ABORT Test request timed out. 2100 ABORT Could not allocate needed system resources. 2500 ABORT Internal system error 1. Retry the command up to 3 times at 1-minute intervals. FAIL The ATM circuit pack responded incorrectly. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) Table 3-106. Error Code 1144 3-245 Packet Interface Loop Around Test (#598) Test Result ABORT Description/ Recommendation The packet bus in the PPN has a major alarm against it. 1. Run display alarms and display errors. 2. Perform the PKT-BUS repair procedures associated with the alarms. 3. Retry the command. 2000 ABORT Test request timed out. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) Table 3-107. Error Code 1005 3-246 ATM Board Reset (#1256) Test Result ABORT Description/ Recommendation Wrong circuit pack configuration to run this test. The ATM CES Trunk Interface circuit pack provides timing for the system and cannot be reset without major system disruptions. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 Table 3-107. Error Code 3-247 ATM Board Reset (#1256) — Continued Test Result Description/ Recommendation 1 FAIL The circuit pack failed to reset 2 FAIL The circuit pack failed to restart. 1. Retry command. 2. If the problem persists, replace the ATM-TRK circuit pack. 0 PASS The ATM-TRK circuit pack is successfully reset.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 Table 3-108. Error Code 3-248 ATM Board Error Query Test (#1259) Test Result Description/ Recommendation 2000 ABORT Test request timed out. 2031 ABORT SCD failure. Unable to sent down-link message. 2100 ABORT Could not allocate needed system resources. 2500 ABORT Internal system error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-249 Aux Data XX Table 3-109.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-250 Aux Data YY Table 3-110.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-251 back to a digital counter and sends it to the tone receiver for verification. If the circuit pack passes the circuit check, the software checks the packet path by sending a packet from the packet-interface circuit pack to the ATM-TRK circuit pack via the ATM protocol stack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 3-252 Table 3-111. ATM Board Framer Looparound Test (#1260) — Continued Error Code 1144 Test Result ABORT Description/ Recommendation Major alarm on the PPN packet bus 1. Run display alarms, and perform the repairs associated with PKT-BUS. 2. Run display errors, and perform the repairs associated with PKT-BUS. 3. Retry the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 3-253 Table 3-111. ATM Board Framer Looparound Test (#1260) — Continued Error Code 3 Test Result FAIL Description/ Recommendation Distorted tone returned 1. Test the active tone clock on the port network, and verify that a tone is reaching the ATM-TRK circuit pack. If not, correct the condition. 2. Run test board UUCSS long. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 3-254 ATM Board Time Of Day Update (#1261) This non-destructive test updates the system time that the ATM-TRK circuit pack uses for SDH/SONET performance monitoring and synchronizes the ATM-TRK circuit pack with the DEFINITY system clock. The test is run during initialization, scheduled maintenance, and craft long tests. Table 3-112.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3-255 resources are not available. Each part of the test returns the number of DSPs that passed or failed. The test is run during initialization, error analysis testing, periodic, scheduled, and craft short and long testing. Table 3-113.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) 3 3-256 Table 3-113. ATM Board DSP Test (#1293) — Continued Error Code XYZ Test Result FAIL Description/ Recommendation There is at least one bad DSP on the board. The X value indicates the number of bad talker DSPs, Y indicates the number of bad listener DSPs and Z indicates the number of bad echo canceler DSPs. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ATM-TRK (Circuit Emulation Service Circuit Pack) Table 3-114. Error Code 3-257 ATM Crosstalk Test (#1298) Test Result ABORT Description/ Recommendation Could not allocate required system resources. 1. Retry the command up to 5 times at 1-minute intervals. 1002 ABORT Could not allocate time slots. Traffic may be heavy or time slots may be out-of-service. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects AXA12-RS/ADX8D-RS/AXD12-RS (AUDIX Reserve Slots) Issue 1 April 2000 3-259 AXA12-RS/ADX8D-RS/AXD12-RS (AUDIX Reserve Slots) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO AXA12-RS NONE NONE TN568 12-port analog reserve slot ADX8D-RS NONE NONE TN568 8-port digital reserve slot AXD12-RS NONE NONE TN568 12-port digital reserve slot There are no tests associated with these MOs.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) 3 3-261 Hardware Error Log Entries and Test to Clear Values Table 3-115.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) 3-262 Notes: a. This error indicates the circuit pack totally stopped functioning or it was physically removed from the system. NOTE: The alarm is logged approximately 11 minutes after the circuit pack has been removed and/or SAKI Sanity Test (#53) fails.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) 3-263 h. A critical hardware failure has been detected on the circuit pack. Reset the circuit pack via the busyout board PCSS and reset board PCSS commands. If the Circuit Pack Restart Test (#594) passes, then the on-board circuitry is healthy. Retire the alarm via the test board PCSS long clear command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) 3-264 If the Packet Bus is not alarmed, reset the circuit pack via the busyout board PCSS and reset board PCSS commands. If the Circuit Pack Restart Test (#594) passes, then the on-board circuitry is healthy. Retire the alarm via the test board PCSS long clear command. If the Circuit Pack Restart Test (#594) fails, replace the circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) 3 3-265 Short Test Sequence Long Test Sequence D/ND1 X X ND NPE Audit Test (#50) X ND LANBIC Receive Parity Error Counter Test (#595) X ND Order of Investigation Control Channel Loop-Around Test (#52) 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) 3-266 Table 3-116. TEST #595 LANBIC Receive Parity Error Counter Test Error Code 2000 Test Result ABORT Description/ Recommendation Response to the test was not received from the circuit pack within the allowable time period. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-DAT (ISDN-BRI) 3 3-267 BRI-DAT (ISDN-BRI) MO Name (in Alarm Log) BRI-DAT 1. Alarm Level WARNING1 Initial Command to Run test data-module Full Name of MO ISDN-BRI Standalone Data Module The alarm level for ASAI adjuncts may be administered using the set options command.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Issue 1 April 2000 3-269 as specified in the Lucent ISDN-BRI Specification. In this context, the term "ISDN-BRI port" is used to refer collectively to ports on the TN2208 circuit pack which are connected to ASAI or Lucent adjuncts.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3 3-270 VOICE OR DATA TERMINAL BRI LINE CIRCUIT PACK D-CHANNEL DEFINITY COMMUNICATIONS SYSTEM P O R T B-CHANNEL B-CHANNEL VOICE OR DATA TERMINAL LOGICAL CONNECTION PHYSICAL CONNECTION Figure 3-11. ISDN-BRI Port Interactions Hardware Error Log Entries and Test to Clear Values Table 3-117.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3 3-271 Table 3-117.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Issue 1 April 2000 3-272 b. This error type indicates that the circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, replace or reinsert the circuit pack. c.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Issue 1 April 2000 3-273 g. This error occurs when the port receives an invalid frame over the D-channel. When CRC errors exceed five within 15 minutes, the port is taken out of service for five seconds. If five more CRC errors are received within 15 minutes of the first set of five errors, the port is taken out of service for one minute.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3 3-274 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system. By clearing error codes associated with the NPE Crosstalk Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-275 Table 3-118. TEST #161 Loop Around Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the station extension or trunk group/member number of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-276 associated with the BRI-PORT hardware on the circuit pack or problems with the LAN Bus, which is used to form connectivity between the switch and the BRI-PORT. The dotted lines in Figure 3-12 show how a Loop Around Test is performed across the Packet Bus for the D-channel. PACKET INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . .
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-277 Table 3-119. TEST #618 BRI Port Local LAN Loop Around Error Code 1015 Test Result ABORT Description/ Recommendation The port is not in the out-of-service service state. 1. Display the BRI Port Status form via the status bri-port PCSSpp command to determine which stations or adjuncts are on this port. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-278 Table 3-119. TEST #618 BRI Port Local LAN Loop Around — Continued Error Code Test Result FAIL Description/ Recommendation The Loop Around Test has failed. 1. If the test fails repeatedly, attempt to reset the circuit pack if the other ports on the board are not in use.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Tone Generator 3-279 Tone Detector TDM Bus BRI Line Board Figure 3-13. Table 3-120. Error Code 1000 Path of the BRI Port Local TDM Loop Around TEST #619 BRI Port Local TDM Loop Around Test Result ABORT Description/ Recommendation The system resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 3-120. Error Code 1003 3-280 TEST #619 BRI Port Local TDM Loop Around — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 3-120. Error Code 7, 8 3-281 TEST #619 BRI Port Local TDM Loop Around — Continued Test Result FAIL Description/ Recommendation As stated previously, this test runs a Conference Circuit Test on each B-channel.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 3-121. Error Code 3-282 TEST #620 Electronic Power Feed Restoral Test Result Description / Recommendation 1005 ABORT This test is not valid for this port type. The TN2208 does not have an electronic power feed, and the test will abort. 2012 ABORT Internal system error. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-283 The Deactivated state indicates a problem with the BRI-LINE circuit pack. When in this state, the Level 1 interface is idle and is not trying to communicate with the BRI endpoints or adjunct. When an ISDN-BRI port is placed in the out-of-service state, Level 1 is also put into the Deactivated state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3 Table 3-122. Error Code 1 3-284 TEST #621 Level 1 Status Inquiry — Continued Test Result FAIL Description/ Recommendation Received a status of Level 1 Pending Activation-Endpoint Idle which indicates a problem with the BRI endpoint or ASAI or Lucent adjunct, the wiring to the endpoint or adjunct, or the ISDN-BRI port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3 Table 3-122. Error Code 2 3-285 TEST #621 Level 1 Status Inquiry — Continued Test Result FAIL Description/ Recommendation For the TN556 or TN2208, received a status of Level 1 Pending Activation-Endpoint Active which indicates a problem with the BRI endpoint or ASAI or Lucent adjunct, the wiring to the endpoint or adjunct, or the ISDN-BRI port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3 3-286 Electronic Power Feed Inquiry (#622) This test queries the BRI-LINE circuit pack for the status of the Electronic Power Feed (EPF) supplied to a BRI endpoint or an ASAI or Lucent adjunct. If the EPF is on and no overcurrent condition exists, this test passes.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-287 Layer 1 Transmission Error Counter Test (#624) This test reads and clears the BRI port’s Layer 1 Transmission error counter maintained on the BRI-LINE circuit pack. This counter is incremented by the circuit pack when it detects a Layer 1 transmission problem. The test passes if the value of the counter is 0 (that is, the error is cleared).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-288 Receive FIFO Overflow Error Counter Test (#625) This test reads and clears the BRI port’s Receive FIFO Overflow error counter maintained on the BRI-LINE circuit pack. This counter is incremented by the circuit pack when it detects an overflow of its receive buffers.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 3-289 Clear Error Counters Test (#270) This test is not an actual test in the strict sense of the word. There are various error counters associated with each BRI-PORT/ABRI-PORT/ATT-PORT/LGATE-PT/ATTE-PT. This test clears those counters and triggers the auditing of Terminal Endpoint Identifier (TEI) values and layer 3 reinitialization.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3-291 or Lucent adjuncts. The TN2208 ESAI MFB is handled by switch software as it is an ISDN BRI compatible board and all maintenance actions referring to ASAI and Lucent Adjunct Links in this section apply. ISDN-BRI endpoints come in a number of configurations. All endpoints require the D-channel to convey signaling information to the switch.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3 3-292 Hardware Error Log Entries and Test to Clear Values Table 3-127.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3 Table 3-127.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-128.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-129.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Issue 1 April 2000 3-296 f. This error occurs when the signaling link associated with a BRI endpoint has too much link establishment related traffic. This could occur if the signaling link is bouncing between assigned and established states.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3-297 l. Certain ASAI protocol-specific cause codes are logged by switch software. The cause code can be determined from the following formula: If the error type is greater than 3712, then the ASAI cause code is equal to the error type minus 3712. This code was sent to the adjunct by the switch.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-130. Code 63 3-298 ASAI Cause Values — Continued Explanation Recommendation Service or Option Not Available Requested ASAI capability or resource is not available on the switch or adjunct. More than one adjunct may be contending for the same switch resources.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3-299 If the error type is less than 3968, then the ISDN-BRI cause code is equal to the error type minus 3840. This code was sent to the switch by the endpoint. A description of the various ISDN-BRI cause values is contained in Table 10-65. This table also contains recommended system technician actions associated with the cause value.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-131. Code 42 3-300 ISDN-BRI Cause Values — Continued Explanation Switch Equipment Congestion Recommendation Switch takes control to limit received traffic. For BRI endpoints: This cause value is not logged. For ASAI or Lucent Adjuncts: 1. See CallVisor protocol reference manual.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-131. Code 3-301 ISDN-BRI Cause Values — Continued Explanation Recommendation 65 Bearer Service Not Implemented Requested service not implemented in switch or endpoint. 69 Requested Facility Not Implemented Requested service not supported in switch or endpoint. 1. Consult switch and endpoint documentation to determine service support.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3 Table 3-132. 3-302 System Technician-Demanded Tests: BRI-SET — Continued Long Test Sequence D/ND1 BRI Vendor ID Test (#631) X (a) ND BRI Model/Vintage ID Test (#632) X (a) ND Order of Investigation Short Test Sequence Continued on next page 1. D = Destructive, ND = Non-destructive Note: a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3-303 For all endpoint types, a signaling link becomes "unbound" when it is disconnected at Layer 2. For BRI endpoints supporting MIM initialization, a signaling link may also become "unbound" if a subsequent attempt to perform SPID initialization on a "bound" link fails, (that is, wrong SPID is entered into the endpoint by the user). Table 3-133.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-133. Error Code 1187 3-304 TEST #626 Signaling Link Status Test — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-133. Error Code 1113 3-305 TEST #626 Signaling Link Status Test — Continued Test Result FAIL Description/ Recommendation The signaling link is not "bound" to the adjunct or endpoint. For BRI endpoints supporting MIM initialization, this error indicates that the endpoint has not been bound to a signaling link (that is, SPID initialization has not been completed).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-134. Error Code 1000 3-306 TEST #627 BRI Remote Loop Back Test Result ABORT Description/ Recommendation Could not seize the endpoint or B-channels for test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1005 ABORT The endpoint’s MIMs Supported field is administered to "no." 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-134. Error Code 1187 3-307 TEST #627 BRI Remote Loop Back — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-134. Error Code 2000 3-308 TEST #627 BRI Remote Loop Back — Continued Test Result FAIL Description/ Recommendation No loop back activation or deactivation response is received from the endpoint. 1. Consult the endpoint documentation to determine if ISDN-BRI Management and Maintenance Procedures are supported.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-135. Error Code 1000 3-309 TEST #628 BRI XID Test Result ABORT Description/ Recommendation The BRI-SET, ASAI-ADJ, ATT-ADJ, LGATE-AJ, ATTE-AJ is busy. The test cannot be executed at this time: 1. Pause momentarily (30 seconds) and re-execute at this time. NOTE: A BRI-PORT can also be busy.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-135. Error Code 1187 3-310 TEST #628 BRI XID — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3-311 BRI Layer 3 Query Test (#629) This test is used to check the application layer communications between the switch and the endpoint or adjunct. For BRI endpoints, an application message containing the appropriate endpoint service state is sent by the switch to the endpoint. The endpoint responds with an acknowledgment to the application message.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-136. Error Code 1144 3-312 TEST #629 BRI Layer 3 Query — Continued Test Result ABORT Description/ Recommendation The PPN Packet Bus is out-of-service. 1. Follow the repair procedures for the Packet Bus in the PPN. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-136. Error Code 2068 3-313 TEST #629 BRI Layer 3 Query — Continued Test Result ABORT Description/ Recommendation The endpoint has rejected the switch sent application message. This indicates that the endpoint does not support the ISDN-BRI Management and Maintenance Procedure for Endpoint Service Messages. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3-314 This test is not executed for ASAI or Lucent adjunct because adjuncts do not employ ringers or lamps, or establish calls on the B-channels associated with the BRI interface. Table 3-137. Error Code 1113 TEST #630 BRI Set Audits Test Result ABORT Description/ Recommendation The signaling link between the switch and the endpoint is down. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT Table 3-137. Error Code 1187 3-315 TEST #630 BRI Set Audits — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects BRI-SET, ASAI-ADJ, BRI-DAT 3-316 administered port address for the endpoint or adjunct under test, the test passes (see Service SPID Display which follows). If after one minute nothing is displayed on the test set, the test fails. Table 3-138. SPID Facility Test Test Result FAIL Description/ Recommendation No response is received from the endpoint. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CABINET (Cabinet Sensors) 3 3-318 CABINET (Cabinet Sensors) MO Name (in Alarm Log) CABINET 1. Alarm Level MAJOR Initial Command to Run1 test environment P Full Name of MO Cabinet Sensors Where P is an appropriate port network number determined in the Port field from the Alarm or Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CABINET (Cabinet Sensors) Figure 3-15. 3-319 Fan/Filter Removal Fan Assembly Removal/Replacement 1. Pull (unplug) the fan assembly from the chassis using the thumb/finger notch provided. The power for the fan automatically disconnects when the assembly is unplugged. 2. Plug in the new fan assembly. The power for the fan automatically connects when the fan assembly in plugged in. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CABINET (Cabinet Sensors) 3 3-320 Hardware Error Log Entries and Test to Clear Values Error Type 1 Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 0 0 Any Any Any test environment P sh r 1 1 Any Cabinet Temperature Query Test (#122) MAJOR ON test environment P sh r 3 1. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CABINET (Cabinet Sensors) 3 3-321 This means that a failure of this test can also mean a power problem, not necessarily just a temperature (fan) problem. Also, alarm leads from multiple cabinets are tied into one single lead. Table 3-140. Error Code 1000 TEST #122 Cabinet Temperature Query Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CABINET (Cabinet Sensors) 3 Table 3-140. Error Code 1 3-322 TEST #122 Cabinet Temperature Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation 4. If the fans are not at high speed, measure the cabinet temperature at the air intake and the air exhaust at the top of the cabinet. a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CABINET (Cabinet Sensors) 3 Table 3-140. Error Code 1 3-323 TEST #122 Cabinet Temperature Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation There is a problem with the environment of the power system: 7. The power unit could be defective. Refer to the ‘‘Removing Power’’ and ‘‘Restoring Power’’ sections in Chapter 1, ‘‘Maintenance for csi systems’’. a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CAP-MEM (Memory Card Capacity) 3 3-324 CAP-MEM (Memory Card Capacity) MO Name (in Alarm Log) CAP-MEM 1. Alarm Level MINOR/ WARNING1 Initial Command to Run test card-mem long Full Name of MO Memory Card Capacity Downgrading the MINOR alarm (set option) generates the WARNING alarm. Memory Card Capacity tracks the percentage of translation storage space the memory card uses.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CAP-MEM (Memory Card Capacity) 3 3-325 System Technician-Demanded Tests: Descriptions and Error Codes Investigate errors in the order they appear in the table below.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CAP-MEM (Memory Card Capacity) Table 3-142. Error Code 112 3-326 TEST #1014 Memory Card Capacity Test Test Result ABORT Description/ Recommendation Memory Card Translation storage at least 98% full. 1. Inform the user of possible need to upgrade to larger flash card. 2. Replace the memory card with a larger one, or downgrade the alarm to WARNING (set option). 3. Rerun the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3 3-327 CARD-MEM (Memory Card) MO Name (in Alarm Log) Alarm Level Initial Command to Run 1 Full Name of MO CARD-MEM MAJOR CARD-MEM MINOR test card-mem long Memory Card CARD-MEM WARNING test card-mem sh Memory Card 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3-328 Common causes for failing the Memory Card Match Test (#697) are: ■ The customer has had a recent upgrade and is using an old card. ■ The card is not formatted for announcements. Always use 4 MB memory Cards, 10 MB memory cards should only be used when a 4MB card gives an error in the CAP-MEM Maintenance Object Test #1014 (Memory Card Capacity Test).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3-329 a. Remove the memory card from the Processor circuit pack. b. Replace the Processor circuit pack. Follow the standard procedures. c. Insert the memory card back into the slot at the Processor circuit pack. d. Enter the test network-control [long] command to verify the new circuit pack and the memory card. 5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3-330 Some other command actions can also interfere with daily maintenance when certain qualifiers are used in the command, or under certain circumstances. For example, certain “test” commands, when used with the modifier “continuously”, could potentially interfere with daily maintenance.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3 3-332 Error Log Entries and Test to Clear Values Table 3-144.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3-333 b. System software cannot recognize the inserted memory card because the inserted memory card is not formatted or the directories in the memory card are corrupted. The system cannot use this memory card. The memory card must be replaced with a good memory card. c.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects CARD-MEM (Memory Card) Issue 1 April 2000 3-334 The Aux Data field contains the following error codes: 104 Directories on the memory card are corrupted and cannot be recovered. 105 "0" cannot be written into the memory card before an erase operation. 106 Memory card cannot be erased. 107 Data cannot be written into a memory card after an erasure. 108 12-volt power supply for directory recovery can’t be turned on.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3 3-336 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Memory Card Insertion Test for example, you may also clear errors generated from other tests in the testing sequence. Table 3-145.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3-337 and relevant applications (for example, saving translations, saving announcements) cannot be executed at the same time. Table 3-146. Error Code 1192 TEST #693 Memory Card Erase/Write/Read Test Test Result ABORT Description/ Recommendation Applications are accessing the memory card. 1. Wait 10 minutes for the applications to complete. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-146. Error Code 2117 3-338 TEST #693 Memory Card Erase/Write/Read Test — Continued Test Result ABORT Description/ Recommendation No translation file has been saved onto the memory card. 1. Enter the save translation command, and verify that the translations are saved onto the memory card successfully. 2. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-147. Error Code 3-339 TEST #694 Memory Card Translation Data Integrity Test — Continued Test Result 2013 2100 none ABORT 2110 ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. No memory card is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-148. Error Code 3-340 TEST #695 Memory Card Insertion Test Test Result 2012 2106 2114 ABORT 2013 2100 none ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-149. Error Code 3-341 TEST #696 Memory Card Format and Read Test — Continued Test Result 2013 2100 none ABORT 2110 ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. No memory card is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-150. Error Code 3-342 TEST #697 Memory Card Match Test Test Result 2012 2106 2114 ABORT 2013 2100 none ABORT 2110 ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. Could not allocate the necessary system resources to run this test. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-150. Error Code 118 3-343 TEST #697 Memory Card Match Test — Continued Test Result FAIL Description/ Recommendation While the announcement feature is in use, no announcement file is available in the memory card, and the capacity of the inserted memory card doesn’t match the system configuration. 1. Replace the memory card with one of a larger size.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-151. Error Code 3-344 TEST #698 Memory Card Write-Protected Test Test Result 2012 2106 2114 ABORT 2013 2100 none ABORT 2110 ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. Could not allocate the necessary system resources to run this test. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) 3-345 When the test passes, both directories are sane. If the memory card is a system-upgrade memory card, the test is aborted. If the test fails, the broken or missing directory cannot be rebuilt. As a result, all subsequent "write-to-memory card" operations are blocked. When an alarm is raised and Error Type 1025 for CARD-MEM is active, replace the memory card. Table 3-152.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CARD-MEM (Memory Card) Table 3-152. Error Code 3-346 TEST #699 Memory Card Directory Recovery Test — Continued Test Result Description/ Recommendation 104 FAIL Directories in the memory card are corrupted and cannot be recovered. 105 FAIL "0" cannot be written into memory before an erase operation. 106 FAIL Memory card cannot be erased.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3 3-347 CLAN-BD (Control LAN Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CLAN-BD MINOR test board UUCSS long Control LAN Circuit Pack CLAN-BD WARNING test board UUCSS short Control LAN Circuit Pack 1. UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs). C is the carrier designation (A, B, C, D, or E).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-348 Error Log Entries and Test to Clear Values Table 3-153.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) Table 3-153. Error Type 3-349 CLAN-BD Error Log Entries — Continued Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 3842 (t) 3844 (u) Any 3845 (v) Any 3846 (w) Any 3848 (x) Any 3849 (y) Any 38503861 (z) Any 3862 (aa) Any Continued on next page Notes: a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-350 Aux Data: 4352 External RAM error 4353 Internal RAM error 4355 ROM Checksum error 4356 Angel Message Corruption error 4357 Instruction set error f. Error Type 769: Logic error. By itself this error may be ignored, but it may result in other error types being reported. g. Error Type 1293-1295: Critical hardware or firmware error.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) Issue 1 April 2000 3-351 3. If circuit pack resets, execute Packet Interface Test (#598) several times. 4. If Packet Interface Test (#598) continues to fail, replace the circuit pack. l. Error Type 2305-2306: Error in received frame from packet bus. Error Type: Description 2305 Received invalid LAPD frame. 2306 Detected parity error on received frame.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-352 The Error Types correspond to the descriptions: 2817 All buffers exhausted. 2819 Utilized buffers exceed threshold. If: Then: Active buffers exceed threshold, CLAN enters congested state. 1. Refer to Congestion Query Test (# 600) for Abort and Fail 3601s. o. Error Type 3073: Remote Socket Control Link (RSCL) or Link Status Test (#601) failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) If Error Type 3999: 3-353 And traffic volume is: Then: Does not accompany Error Type 3586, Heavy Circuit pack is in service, but sent at least half hyperactive threshold. With heavy traffic, this is normal. Does not accompany Error Type 3586, Light Circuit pack is in service, but sent at least half hyperactive threshold.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) Issue 1 April 2000 3-354 These errors do not affect service, however, they may cause reports of other errors that do affect service. If Error Type 3843 begins to affect service, it escalates to Error Type 1294. t. Error Type 3842: Packet interface receive buffers overflowed. If this error occurs frequently, the overflow may be congesting the circuit pack. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3 3-355 System Technician-Demanded Tests: Descriptions and Error Codes Investigate errors in the order they appear in the table below.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) Issue 1 April 2000 3-356 Control Channel Loop-Around Test (#52) This non-destructive test fails if the circuit pack does not return to a sane state after being reset. This test queries the circuit pack for its code and vintage, and verifies its records. Table 3-154.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-357 Circuit Pack Restart Test (#252) NOTE: This test is destructive. Execute this test (not part of either short or long demand test sequence) to reset the circuit pack only if there are PPCPU errors. This test fails if the circuit pack does not return to a sane state after being reset. The circuit pack resets through the SAKI Sanity Test (#53). Table 3-155.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-358 PPE/LANBIC Receive Parity Error Counter Test (#595) This test is non-destructive. When the CLAN circuit pack detects a parity error with a received frame, it increments the PPE/LANBIC Receive Parity error counter. This test reads and clears the counter, and may verify repair of problem. Errors may indicate a problem with: Table 3-156.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-359 Receive FIFO Overflow Error Counter Test (#596) This test is non-destructive. When the CLAN circuit pack detects packet bus buffer overflow, it increments the error on the FIFO Overflow error counter. This test reads and clears the counter. Table 3-157.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-360 Invalid LAPD Frame Error Counter Test (#597) This test is non-destructive. CLAN detects invalid frames when it receives ■ a frame with a CRC error ■ an unrecognizable frame ■ a recognizable frame in an unexpected state When the CLAN circuit pack detects an invalid LAPD frame, it increments the Invalid LAPD Frame error counter.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-361 Packet Interface Test (#598) This non-destructive test checks the packet bus interface circuitry on the CLAN circuit pack. Test failure indicates faulty circuit pack. Table 3-159. Error Code 2000 TEST #598 Packet Interface Test Test Result ABORT Description/ Recommendation Did not receive circuit pack test response within the allowable time period. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3-362 Congestion Query Test (#600) This non-destructive test queries the number of used buffers to determine if the CLAN circuit pack is congested.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3 Table 3-160. Error Code 3-363 TEST #600 Congestion Query Test — Continued Test Result Description/ Recommendation 1 FAIL The buffer level is nearly exhausted. 2 FAIL The CLAN is congested, and no buffers are available. 1. Retry command at 1-minute intervals, up to 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLAN-BD (Control LAN Circuit Pack) 3 3-364 Link Status Test (#601) This non-destructive test determines the state of the call control signaling link for Control LANs. If the signaling link is physically connected, the test sends a test frame over the link and checks for a response. The test passes only if both the signaling link is connected and the test frame is successfully transmitted.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLSFY-BD (Call Classifier Circuit Pack) 3 3-365 CLSFY-BD (Call Classifier Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CLSFY-BD MIN test board PCSS sh Call Classifier Circuit Pack CLSFY-BD WRN test board PCSS sh Call Classifier Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLSFY-PT (Call Classifier Port) 3 3-366 CLSFY-PT (Call Classifier Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CLSFY-PT(a) MAJOR test port PCSSpp sh Call Classifier Port Maintenance CLSFY-PT MINOR test port PCSSpp sh Call Classifier Port Maintenance CLSFY-PT WARNING release port PCSSpp Call Classifier Port Maintenance 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLSFY-PT (Call Classifier Port) 3 3-367 Hardware Error Log Entries and Test to Clear Values Table 3-162.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CLSFY-PT (Call Classifier Port) 3 3-368 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system. By clearing error codes associated with the Tone Detection Verification Test, for example, you may also clear errors generated from other tests in the testing sequence. Table 3-163.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLSFY-PT (Call Classifier Port) Table 3-164. Error Code 1002 3-369 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test connection. This situation could occur when the system is heavily loaded. If the system is not heavily loaded, then test the TDM-BUS via the test tdm [1|2] command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLSFY-PT (Call Classifier Port) Table 3-164. Error Code 1-3 3-370 TEST #42 Tone Detection Verification Test — Continued Test Result FAIL Description/ Recommendation DTMF digits were not detected correctly. This may or may not impact reception of R2-MFC calls. 1. Run the short test sequence via the test port PCSSpp sh r 1 command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CLSFY-PT (Call Classifier Port) Table 3-165. Error Code 3-371 Tone Detector Audit/Update Test (#43) — Continued Test Result FAIL Description/ Recommendation Hardware audit failed. 1. Run the short test sequence via the test port PCSSpp sh r 1 command. 2. If the problem persists, the system is still operating properly but system capacity will be reduced.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-BD (Central Office Trunk Circuit Pack) 3 3-372 CO-BD (Central Office Trunk Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CO-BD MIN test board PCSS sh Central Office Trunk Circuit Pack CO-BD WRN test board PCSS sh Central Office Trunk Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) 3 3-373 CO-DS1 (DS1 CO Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO CO-DS1 MAJOR1 test trunk l DS1CO Trunk CO-DS1 MINOR test trunk l DS1CO Trunk CO-DS1 WARNING test trunk DS1CO Trunk 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) 3 3-374 Hardware Error Log Entries and Test to Clear Values Table 3-166.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects CO-DS1 (DS1 CO Trunk) Issue 1 April 2000 3-375 Notes: a. Error Type 1—Aux Data 57408—No tip ground is detected on an outgoing call. Aux Data 57487—PBX could not get "loop close" signal (TN767). The DS1 Interface circuit pack detected a hardware fault. These errors cause the Dial Tone Test (#314) to run and are only considered a problem if the Dial Tone Test fails (in which case Error Type 1025 also shows up).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) 3 3-376 k. Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error. Enter the status trunk command to verify the status of the trunk. If the trunk is out-of-service, then enter the release trunk command to put it back into in-service. Retry the test command. If the test continues to abort, then escalate the problem.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-167. Error Code 3-377 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 1000 ABORT System resources required to run this test were not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-167. Error Code 1020 3-378 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to a previously existing error on the specific port or a more general circuit pack error. 1. Examine Error Log for existing errors against this port or the circuit pack and attempt to diagnose the already existing error.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) 3 Table 3-167. Error Code 0 3-379 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, an insane board is inserted, or the board is hyperactive (see note below). 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-168. Error Code 3-380 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT The test was aborted. System resources required to run this test were not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-168. Error Code 1018 3-381 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test was disabled via translation. You may want to determine why the test has been disabled before you enable it. 1. Verify that the Maintenance Test field on the Trunk Administration screen is set to n.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) 3 Table 3-168. Error Code 0 3-382 TEST #7 Conference Circuit Test — Continued Test Result Description/ Recommendation PASS The port can correctly conference multiple connections. User-reported troubles on this port should be investigated by using other port tests and by examining station, trunk, or external wiring.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-169. Error Code 3-383 TEST #36 Port Audit and Update Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT The test was aborted because system resources required to run this test were not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) 3 Table 3-169. Error Code 0 3-384 TEST #36 Port Audit and Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This result could be due to incorrect translations, no board is inserted, an incorrect board is inserted, an insane board is inserted, or the board is hyperactive (see note below). 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-170. Error Code 3-385 TEST #314 DS1CO Dial Tone Seizure Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT The test was aborted because system resources required to run this test were not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-170. Error Code 1020 3-386 TEST #314 DS1CO Dial Tone Seizure Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is out-of-service. 1. Look for DS1-BD errors in the Hardware Error Log. If present, refer to DS1-BD (DS1 Trunk Circuit Pack) Maintenance documentation. 2. Retry the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) Table 3-170. Error Code 2000 3-387 TEST #314 DS1CO Dial Tone Seizure Test — Continued Test Result FAIL Description/ Recommendation Response to the seizure message was not received within the allowable time period. 1. Enter the list configuration board PCSS command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-DS1 (DS1 CO Trunk) 3 Table 3-170. Error Code 0 3-388 TEST #314 DS1CO Dial Tone Seizure Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, an insane board is inserted, or the board is hyperactive (see Note below). 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 3-389 CO-TRK (CO Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO CO-TRK MAJOR2 test port PCSSpp l CO Trunk CO-TRK MINOR test port PCSSpp l CO Trunk CO-TRK WARNING test port PCSSpp l CO Trunk 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3-390 Loop Start and UK Loop Calling Guarded Clearing Operation Idle State - Tip _ ground, Ring = CO Battery a. Outgoing Call 1. PBX Off-Hook (Seize Message): Closes the Tip-Ring Loop a. CO Response: DC loop current + Dial tone 2. PBX On-Hook (Drop Message): Open Tip-Ring loop, no loop current a. CO Response: CO goes to idle state (see Note) b. Incoming Call 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 3-391 3. CO On-Hook first (Disconnect): Open circuit on Tip, no loop current. a. PBX Response: Open Tip-Ring loop b. B. Incoming Call 1. CO Off-Hook (Seizure): CO applies ground on Tip, CO applies ringing voltage a. PBX Response: Detect ringing, ring destination 2. PBX Off-Hook (Answer Message): Close loop a. CO Response: Trip ringing, provide loop current 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-171.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects CO-TRK (CO Trunk) Issue 1 April 2000 3-393 c. This error type indicates that the circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. d.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-172. Error Type 3-394 CO Trunk Errors with NO Tests Aux Data Description and System Action System Technician Action 1 57347 Port error. Ringing without ground. This error is detected on an incoming call on a ground-start CO trunk. The CO trunk circuit pack has not detected a Tip ground before ringing current is detected.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-172. Error Type 3-395 CO Trunk Errors with NO Tests — Continued Aux Data Description and System Action System Technician Action 2561 57345 Single polarity ringing current. This error results from abnormal ringing current, but does not prevent the incoming call from being accepted. One cause could be that the reverse current detector associated with the port is failing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-172. Error Type 3585 3-396 CO Trunk Errors with NO Tests — Continued Aux Data 57424 Description and System Action No loop current on outgoing call. This error occurs on attempt to seize a loop or ground-start trunk for an outgoing call. An error occurs if loop current is not detected or the caller hangs up before it is detected.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 3-397 For example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-173. Error Code 3-398 TEST #0 Dial Tone Test Test Result ABORT Description/ Recommendation Could not allocate system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-173. Error Code 3-399 TEST #0 Dial Tone Test — Continued Test Result FAIL Description/ Recommendation Trunk was seized, but dial tone could not be detected. 1. Test all administered outgoing ports on the board. Failure of 1 indicates a problem toward the CO. 2. If all fail, see note below. 3. Check for errors on the TONE-BD or TONE-PT.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-173. Error Code 0 3-400 TEST #0 Dial Tone Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3. Issue the reset board command. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-174. Error Code 1004 3-401 TEST #3 CO Demand Diagnostic Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a user for a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port. Use the status trunk command to determine the service state of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-174. Error Code 3-402 TEST #3 CO Demand Diagnostic Test — Continued Test Result FAIL Description/ Recommendation Failure to detect ground or faulty ground detected on Ring lead. Display the hardware errors for this trunk, to determine if the fault was on- or-off board. Look for Error Type 1025 or 1281 (if both appear in the Hardware Error Log, pick the most recent error).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-174. Error Code 0 3-403 TEST #3 CO Demand Diagnostic Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3. Issue the reset board command. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-175. Error Code 3-404 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT The port was seized by a user for a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-175. Error Code 3-405 TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 1004 ABORT The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the trunk group/member number of the port. Use the status trunk command to determine the service state of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-176. Error Code 3-406 TEST #33 Loop Around and Conference Circuit Test Test Result Description/ Recommendation ABORT Could not allocate the necessary system resources to run this test. 7 ABORT Conference Circuit Test aborted. 129 ABORT The 404-Hz reflective loop around test aborted. Response to the test request was not received within the allowable time period.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-176. Error Code 1004 3-407 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-176. Error Code 7, 3-408 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The conference capabilities of the port failed (Error Code 7). 129, The reflective 404-Hz Tone Test failed. No transmission was detected to or from the port (Error Code 129). 131, or The reflective 1004-Hz Tone Test failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3-409 Port Audit Update Test (#36) This test sends updates of the CO port translation for all ports on the circuit pack that have been translated. The update is non-disruptive and guards against possible corruption of translation data contained on the circuit pack. No response message is expected from the circuit pack once it receives translation updates.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) 3 Table 3-177. Error Code 0 3-410 TEST #36 Port Audit Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3. Issue the reset board command. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-178. Error Code 1000 3-411 TEST #844-848 Transmission Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use display port PCSSpp to determine the trunk group/member number of the port. Use the status trunk command to determine the service state of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-178. Error Code 1905 3-412 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation Intercept tone detected from far end. 1. Get the test line data and verify it with the far end. Dial the test number manually to see if the TTL is reached. If it is not, then either the number is wrong, or the far end is administered incorrectly.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-178. Error Code 1924 3-413 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation No test tone from far end 1. See actions for error code 1905. 1938 ABORT Near-end self test failed. 1. Test the TN798 circuit pack. 1939 ABORT Loss self check at 0dBm at 1004 Hz failed. 1. Test the TN798 circuit packs. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CO-TRK (CO Trunk) Table 3-178. Error Code 2056 3-414 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation An error occurred while trying to obtain results from the TN798 circuit pack. 1. Test the TN798 circuit pack. 8000 FAIL Measured transmission performance was in the unacceptable range as administered on the trunk group form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CONFIG (System Configuration) 3 3-415 CONFIG (System Configuration) MO Name (in Alarm Log) Alarm Level CONFIG Initial Command to Run none none Full Name of MO System Configuration The System Configuration maintenance object (MO) oversees logical insertion and removal of circuit packs in the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CUST-ALM (Customer-Provided Alarming Device) 3 3-416 CUST-ALM (Customer-Provided Alarming Device) MO Name (in Alarm Log) CUST-ALM 1. Alarm Level none Initial Command to Run1 test customer-alarm PC Full Name of MO Customer-Provided Alarming Device Where PC is an appropriate port network number and carrier. The system provides customers a way to connect their own alarm indication device to a switch.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects CUST-ALM (Customer-Provided Alarming Device) 3 3-417 Error Log Entries and Test to Clear Values Error Type none Aux Data none Associated Test Alarm Level On/Off Board Test to Clear Value none System Technician-Demanded Tests: Descriptions and Error Codes There are no errors associated with the CPAD CUST-ALM MO.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects CUST-ALM (Customer-Provided Alarming Device) Table 3-179. 3-418 TEST #115 Customer-Provided Alarming Device Test Error Code Test Result (blank) 1000 2029 ABORT Description/Recommendation Internal system error 1. Try the command at 1-minute intervals a maximum of 5 times. PASS The switch software successfully sent the request to the Processor circuit pack to turn on the CPAD.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-BD (Data Channel Processor Circuit Pack) 3 Table 3-180.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-BD (Data Channel Processor Circuit Pack) 3-421 If the red LED stays on, then replace the Processor circuit pack. b. The circuit pack has been logically administered but not physically installed. The alarm is cleared when the circuit pact is installed. c. This error indicates transient communications problems with this circuit pack. This error is not service-affecting and no action is required. d.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-BD (Data Channel Processor Circuit Pack) 3 3-422 be completely normal during heavy traffic periods. However, if this error type is logged when the circuit pack is being lightly used, it may indicate a problem with the circuit pack or the equipment attached to it. System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-BD (Data Channel Processor Circuit Pack) 3-423 Control Channel Loop Around Test (#52) This test queries the circuit pack for its circuit pack code and vintage and verifies its records. Table 3-182. Error Code TEST #52 Control Channel Loop Around Test Test Result Description/Recommendation ABORT Could not allocate the necessary system resources to run this test. FAIL Internal system error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3 3-424 DATA-CHL (Data Channel) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DATA-CHL1 MINOR test data-module l Data Channel DATA-CHL2 WARNING test data-module sh 3 Data Channel 1. 2. 3. The test data-module long command drops all sessions on all of the Data Channels. Refer to Data Channel Reset Test (#107).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3-425 command. These extensions are called active extensions. When assigning an active extension to a DATA-CHL XX (where XX is 01, 02, 03, or 04) the Add Data-Module form also requires the user to assign a unique maintenance extension. The maintenance extension is required. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DATA-CHL (Data Channel) Issue 1 April 2000 3-426 If a DATA-CHL is busy but is not being used for one of these links, then it is being used for a secondary administration terminal connection or for maintenance testing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DATA-CHL (Data Channel) Issue 1 April 2000 3-427 3. For each of the extensions in the Primary Output Extension and Secondary Output Extension fields, issue the status data-module command using the extension. Note the value in the Connected Ports field of the resulting form. If there is a port value in the field, then the indicated port is a Data Channel (DATA-CHL). 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3 3-428 Error Log Entries and Test to Clear Values Table 3-183.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3 3-429 Long Test Sequence D/ND1 Data Channel Reset Test (#107) (a) X D Data Channel Dual Port Ram Test (#108) (a) X D Order of Investigation Short Test Sequence Data Channel Remote Maintenance Loop Around Test (#109) X X ND Data Channel Local Loop Back Test (#111) X X ND Data Channel Crosstalk Test (#110) X X ND 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3 Table 3-184.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-185. Error Code 2100 3-431 TEST #107 Data Channel Reset Test — Continued Test Result Description/Recommendation ABORT System resources required for this test are unavailable. ABORT An ABORT has one of two different meanings: 1. System resources required to run this test are not available. 2. Internal system error 10704 ABORT Internal system error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-186. Error Code 3-432 TEST #108 Data Channel Dual Port RAM Test — Continued Test Result FAIL Description/Recommendation The dual port RAM is not functioning correctly. Either the software cannot correctly read from it and/or write to it or the hardware cannot correctly read from it and/or write to it. Connections cannot be established over the DATA-CHLs. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3 3-433 SYS-PRNT (System Printer Link), JNL-PRNT (Journal Printer Link), or PMS-PRNT/JNL-PRNT (PMS Printer Link) Maintenance documentation, respectively, before concluding work on the problem. Table 3-187.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-187. Error Code 1000 3-434 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-187. Error Code 1000 3-435 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result ABORT (cont’d.) Description/Recommendation 3. Issue the list data-module command to determine if other DATA-CHLs are administered. If no other DATA-CHLs are administered, administer at least one at this time. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-187. Error Code 1006 3-436 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result ABORT (cont’d.) Description/Recommendation 1. Issue the list data-module command to determine if other DATA-CHLs are administered. If no other CATA-CHLs are administered, administer at least one at this time. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-187. Error Code 40 41 2000 2003 2004 3-437 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result FAIL Description/Recommendation In the case of Error Codes 40 and 41, the Remote Maintenance Loop Around Test failed because the data received over the connection did not match the data sent over the connection (data was corrupted).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-187. Error Code 40 41 2000 2003 2004 3-438 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result FAIL (cont’d.) Description/Recommendation 6. If the result of Test #110 is FAIL and the result of Test #111 is PASS for the target DATA-CHL, then the most likely problem is that the TDM Bus or Tone-Clock circuit pack is defective.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-187. Error Code 40 41 2000 2003 2004 3-439 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result FAIL (cont’d.) Description/Recommendation If the result of Test #107 is PASS and the result of Test #108 is PASS, then the target DATA-CHL is defective. ■ Issue the remove data-module for the target DATA-CHL to remove it from operation.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3 Table 3-188. Error Code 4 3-440 TEST #110 Data Channel Crosstalk Test Test Result ABORT Description/Recommendation For this test, an Error Code of 4 can have one of two different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-188. Error Code 1000 3-441 TEST #110 Data Channel Crosstalk Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b. System resources required to run this test are not available. c.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-188. Error Code 14 16 40 2000 2003 2004 3-442 TEST #110 Data Channel Crosstalk Test — Continued Test Result FAIL Description/Recommendation In the case of Error Code 40, the Crosstalk Test failed because the data received over the connection did not match the data sent over the connection (data was corrupted).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-188. Error Code 14 16 40 2000 2003 2004 3-443 TEST #110 Data Channel Crosstalk Test — Continued Test Result FAIL (cont’d.) Description/Recommendation 4. If the result of Test #111 is FAIL, then the most likely problem is that the target DATA-CHL is defective, or the Processor circuit pack is defective.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-188. Error Code 3-444 TEST #110 Data Channel Crosstalk Test — Continued Test Result PASS Description/Recommendation The target DATA-CHL, Processor circuit pack, TDM Bus (TDM-BUS), and Tone-Clock circuit pack (TONE-BD, TONE-PT, TDM-CLK) are functioning. Connections can be established over the target DATA-CHL.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) 3 Table 3-189. Error Code 4 3-445 TEST #111 Data Channel Local Loop Back Test Test Result ABORT Description/Recommendation For this test, an Error Code of 4 can have one of two different meanings: b. The target DATA-CHL is busy and, therefore, not available for use. c.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-189. Error Code 1000 3-446 TEST #111 Data Channel Local Loop Back Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b. System resources required to run this test are not available. c.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-189. Error Code 40 2000 2003 2004 3-447 TEST #111 Data Channel Local Loop Back Test — Continued Test Result FAIL Description/Recommendation In the case of Error Code 40, the Local Loop Back Test failed because the data received over the connection did not match the data sent over the connection (data was corrupted).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DATA-CHL (Data Channel) Table 3-189. Error Code 3-448 TEST #111 Data Channel Local Loop Back Test — Continued Test Result FAIL Description/Recommendation c. If the result of Test #107 is PASS and the result of Test #108 is PASS, then the target DATA-CHL is defective. 1. Issue the remove data-module command. ■ Replace the Processor circuit pack at your earliest convenience.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DATA-CON (Network Control Driver) 3 3-450 Error Log Entries and Test to Clear Values Table 3-190. Error Type 01 Network Control Driver Error Log Entries Aux Data 0 1 257 Any 513 769 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) 3 3-451 DAT-LINE (Data Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DAT-LINE MINOR test port PCSSpp l Data Line DAT-LINE WARNING test port PCSSpp sh Data Line 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) 3 3-452 Error Log Entries and Test to Clear Value Table 3-191.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) 3 3-453 If Error Type 769 reappears, replace the DAT-LINE circuit pack. If Error Type 769 does not reappear, proceed to Step 3. 3. Issue the release board PCSS command to release the Data Line circuit pack on which this port resides.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) Table 3-192. Error Code 1001 3-454 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) 3-455 Conference Circuit Test (#7) The Conference Circuit Test verifies that the NPE channel for the port being tested can correctly perform the conferencing function. The NPE is instructed to listen to several different tones and conference the tones together. The resulting signal is then measured by a Tone Detector port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) 3 Table 3-194. Error Code 1000 3-456 TEST #36 Audit Update Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2. Escalate the problem if the test continues to abort.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) Table 3-195. Error Code 3-457 TEST #171 Digital Loop Around Test Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DAT-LINE (Data Line) Table 3-195. Error Code 3-458 TEST #171 Digital Loop Around Test — Continued Test Result FAIL Description/Recommendation The test failed because the data received did not match the data sent. This would indicate that there is a fault somewhere in the transmit/receive path to the TDM Bus, which probably results in data corruption over this port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DETR-BD (International Version) 3 3-459 DETR-BD (International Version) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DETR-BD MINOR test board PCSS Tone Detector Circuit Pack DETR-BD WARNING test board PCSS Tone Detector Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-BD (Direct Inward Dial Trunk Circuit Pack) 3-460 DID-BD (Direct Inward Dial Trunk Circuit Pack) MO Name (in Alarm Log) 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) 3 3-461 DID-DS1 (DS1 DID Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DID-DS1 MAJOR1 test trunk / l Direct Inward Dial Trunk DID-DS1 MINOR test trunk / l Direct Inward Dial Trunk DID-DS1 WARNING test trunk / Direct Inward Dial Trunk 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) 3 Table 3-196.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) 3 3-463 e. DS1 Interface circuit pack detects a hardware error. The Aux Data field contains the Error Type: 57474, rotary dial rate above 12 pulses per second; 57473, rotary dial rate below eight pulses per second. f. DS1 Interface circuit pack detects a hardware error. The Aux Data field contains the Error Type: 57392, no external release on PBX disconnect. g.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) Table 3-197. Error Code 3-464 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test were not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) Table 3-197. Error Code 1004 3-465 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a user for a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port. Use the status trunk command to determine the service state of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) 3 Table 3-197. Error Code 0 3-466 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1. Check to ensure that the board translations are correct.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) Table 3-198. Error Code 3-467 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test were not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) Table 3-198. Error Code 1018 3-468 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test was disabled via translation. You may want to determine why the test has been disabled before you enable it. 1. Verify that the ’Maintenance Test’ field on the ’Trunk Administration’ screen is set to ’n’.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) 3 Table 3-198. Error Code Any 3-469 TEST #7 Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port did not conference the tones correctly. This can cause noisy and unreliable connections. 1. Enter the list configuration board PCSS command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) 3-470 Port Audit and Update Test (#36) This test sends port level translation data from the switch processor to the DS1 Interface circuit pack to assure that the trunk’s translation is correct. Translation updates include the following data: trunk type (in/out), dial type, timing parameters, and signaling bits enabled.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-DS1 (DS1 DID Trunk) 3 Table 3-199. Error Code 3-471 TEST #36 Port Audit and Update Test — Continued Test Result PASS Description/ Recommendation Trunk translation has been updated successfully. The current trunk states kept in the DS1 Interface circuit pack and switch software are consistent. If the trunk is busied out, the test does not run, but returns PASS.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 3-472 DID-TRK (DID Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DID-TRK MAJOR2 test port PCSSpp l DID Trunk DID-TRK MINOR test port PCSSpp l DID Trunk DID-TRK WARNING test port PCSSpp l DID Trunk 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DID-TRK (DID Trunk) Issue 1 April 2000 3-473 For each call, the CO switch signals the system by opening and closing individual DID loops (one of the eight ports) and causing the starting or stopping of loop current. A DID trunk operation involves three significant aspects: 1. Transmission—deals with the interface requirements regarding all AC signals.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 3-474 Additional in-line testing is performed while a call is in progress. Thus, in-line errors may occur during operation. See Error Log table for a description of these errors. These errors may be reproduced by using the trunk (that is, placing a call) and checking their occurrence in the Hardware Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 Table 3-200.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DID-TRK (DID Trunk) Issue 1 April 2000 3-476 d. Rotary dial pulse during wink – This condition occurs when the CO sends rotary dial digits too soon after seizure on a wink-start trunk. 1 – Verify trunk administered wink/immediate-start parameter. 2 – Refer problem to CO. e. This is a software audit error that does not indicate any hardware malfunction.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 3-477 l. Late CO trunk release – This event only happens after the occurrence of Error Type 513. The CO released the trunk four minutes after the PBX dropped the call. This event decrements the severity (error count) of Error Type 513, or may mean the problem related to Error Type 513 has been fixed. 1 – Verify that Error Type 513 does not occur again. Refer to Error 513. m.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) Table 3-201. Error Code 3-478 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) Table 3-201. Error Code 1004 3-479 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension, attendant number, or trunk group/member number of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 Table 3-201. Error Code 0 3-480 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3. Issue the reset board command. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 Table 3-202. Error Code 3-481 TEST #33 Looparound and Conference Circuit Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 3 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) Table 3-202. Error Code 2100 3-482 TEST #33 Looparound and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. This may be due to the port being seized. 1. This abort code is usually associated with tone-clock (TONE-BD, TONE-PT, and TDM-CLK) resources.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 Table 3-202. Error Code 3 3-483 TEST #33 Looparound and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The nonreflective 1004 Hz tone test of the port failed. An echo was detected from the port. Poor quality transmission was detected to or from the port. The problem may be off-board. 7 The conference capabilities of the port failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 Table 3-202. Error Code 0 3-484 TEST #33 Looparound and Conference Circuit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3. Issue the reset board command. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) Table 3-203. Error Code 1000 3-485 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 Table 3-203. Error Code 61446 3-486 TEST #35 Port Diagnostic Test — Continued Test Result FAIL Description/ Recommendation Battery feed test failed. A loop current fault was detected. This is most probably an incoming CO-line problem. This failure code is only reported by the TN2139 Italian DID circuit pack. 1. Check the incoming CO-line for loop current.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3-487 updates. The port translation data includes: wink or immediate start trunk, dial tone or rotary dialing trunk, rotary dialing inter-digit timing, Network balance R/RC, and disconnect timing. Table 3-204. Error Code TEST #36 Port Audit Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DID-TRK (DID Trunk) 3 Table 3-204. Error Code 0 3-488 TEST #36 Port Audit Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3. Issue the reset board command. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects DIG-BD (Digital Line Circuit Pack) 3 Issue 1 April 2000 3-489 DIG-BD (Digital Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIG-BD MIN test board PCSS sh Digital Line Circuit Pack DIG-BD WRN test board PCSS sh Digital Line Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-IP-STN (Digital IP Station) 3 3-490 DIG-IP-STN (Digital IP Station) MO Name (in Alarm Log) DIG-IP-STN Alarm Level WARNING Initial Command to Run test station extension Full Name of MO Digital IP Station This maintenance object covers implementation of the maintenance for Lucent-provided IP Softphone or the Centre-Vu Remote IP Agent.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DIG-IP-STN (Digital IP Station) Table 3-205. Error Type Issue 1 April 2000 3-491 DIG-IP-STN Digital IP Station Error Log Entries — Continued Aux Data 2817 (e) Associated Test Alarm Level On/Off Board Test to Clear Value Station Hyperactivity Continued on next page Notes: a. Error Type 1: this error reports the registration status of the endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-IP-STN (Digital IP Station) 3 3-492 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Signaling Path PING Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-IP-STN (Digital IP Station) 3-493 Registration Status Inquiry (#1372) The Registration status inquiry reports the H.323 registration status of the endpoint. An endpoint must be registered and authenticated in order to receive service from the system. Registration is initiated when the endpoint user attempts to login using the Lucent registration software application running on the endpoint PC.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-IP-STN (Digital IP Station) 3-494 Signaling Path PING Test (#1373) This test is nondestructive. The test determines the local C-LAN through which the signaling originates and the endpoint’s IP address. It then requests the local C-LAN to execute a PING on the endpoint’s address. If the PING is successful, the test passes, if the PING is not successful, the test fails.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-IP-STN (Digital IP Station) Table 3-207. Error Code 1007 3-495 TEST #1373 Signaling Path PING Test — Continued Test Result FAIL Description/ Recommendation The system could not PING the registered endpoint via the C-LAN. 1. Verify that at least one destination reachable through this port. PING this destination (ping ip-address xxx.xxx.xxx.xxx). 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-IP-STN (Digital IP Station) 3 3-496 Digital Terminal Lamp Update (#16) This test updates internal lamp states that may or may not be displayed on the actual PC graphical user interface. The lamp updates will run only if the station is in-service. The status of the station is checked and the lamp updates are blocked from taking place if the station is not in the in-service state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-IP-STN (Digital IP Station) 3 3-497 Digital Terminal Audits Test (#17) This is a series of tests that are classified as audits. The SPE sends messages to the softphone application to perform the following tests. These audits run only if the station is in-service. ■ ■ Table 3-209. Error Code Switchhook Inquiry Test — This is an update of the SPE records according to the softphone switch hook state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 3-498 DIG-LINE (Digital Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIG-LINE MINOR test port PCSSpp l Digital Line DIG-LINE WARNING test port PCSSpp sh Digital Line 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3-499 Only the TN754B or TN2136 should be used in out-of-building applications. For important information pertaining to protection required for out-of-building digital voice terminals, see DEFINITY Enterprise Communications Server Installation and Test for Single-Carrier Cabinet, 555-230-894.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 3-500 TN2136 Digital Line Circuit Pack Digital Line Port .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. . .. Physical Connection . . . .. . . .. . Data Italtel . . . Port . . Digital Adaptor . .
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3-501 There are instances where the service state of a station is mentioned. It is helpful to understand what os ment by the different service states that may exist. The different service states which apply to digital line station are explained as follows. Out-of-Service The port, and thus the station, have been removed from service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3-502 2. 603A1/D1 Terminals a. TN754 (4-wire, Mu-law), b. TN754B (4-wire, A-law/Mu-law selectable) Downloadable Terminal Parameters The following parameters are downloaded to programmable terminals: Table 3-211.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DIG-LINE (Digital Line) Issue 1 April 2000 3-503 For the background actions described below, the terminal will be downloaded automatically if a download retry flag for the terminal is set in software.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3-504 b. A station port is added to the system by a "add station" or "change station" command. c. A TTI port is activated. 5. Audits As part of periodic maintenance, the hardware status audit test queries programmable terminals to determine which levels and/or options are being used.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DIG-LINE (Digital Line) Issue 1 April 2000 3-505 There is no visible display on a station for the other background or demand download actions. As described below, the "status station" and "status attendant" screens can be used to check the download status of a specified terminal.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 3-506 Hardware Error Log Entries and Test to Clear Values Table 3-213.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DIG-LINE (Digital Line) Issue 1 April 2000 3-507 Notes: a. Could experience a noisy port or link. This is an off-board problem detected by the port circuit. Check for defective wiring, a defective voice terminal, or move voice terminal closer to the switch (in terms of feet of wire from the jack to the switch). If the problem still exists, replace the circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DIG-LINE (Digital Line) Issue 1 April 2000 3-508 Once the problem has been resolved, it may take up to 1 hour for the alarm to clear due to ‘‘leaky bucket’’ strategy. If the problem cannot be resolved by one of the steps above, then replace the circuit pack. h. An in-line maintenance error has generated an off-board warning due to some problem with the link to the voice terminal.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 Table 3-214.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3-510 Only one value (Pass. Fail, or Abort) is generated as a result of the two tests run. If any test fails aborts, the sequence is stopped. Upon completion of this test the associated endpoint and port are moved back into the previous service state. Table 3-215.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) Table 3-215. Error Code 1004 3-511 TEST #1201 Digital Terminal Remote Loop Around Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display portPCSSpp command to determine the station extension or attendant number of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) Table 3-215. Error Code 16 3-512 TEST #1201 Digital Terminal Remote Loop Around Test — Continued Test Result FAIL Description/ Recommendation The secondary channel (data Information Channel 2 or I2 is not operating properly. User impact may range from noticing nothing to not being able to use this terminal. Check the results of Voice and Control Channel Local Loop Test (#13).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 Table 3-216. Error Code 1 3-513 TEST #9 Digital Line NPE Crosstalk Test Test Result ABORT Description/ Recommendation During testing of the primary information channel, system resources may not have been available. Also, the port may have been busy during the test. 1. Check the port status. Use the display port PCSSpp command to determine the station extension of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 Table 3-216. Error Code 1003 3-514 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1. Look for TTR-LEV errors in the Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3-515 condition is sensed, there may be a short in the loop. A message is returned reporting that either the EPF was successfully turned on, or that an overcurrent condition was sensed. This test is repeated again 5 seconds later. For TN754 vintage 14 or later, TN754B and TN2136 this is a Positive Temperature Coefficient (PTC) restoral test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) Table 3-217. Error Code 3-516 TEST #11 Digital Line Electronic Power Feed Test — Continued Test Result PASS Description/ Recommendation Electronic Power Feed Test passed. The message to turn on the power to the station was successfully sent to the port. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) Table 3-218. Error Code 3-517 TEST #13 Voice and Control Channel Local Loop Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 Table 3-218. Error Code 3-518 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1. Rerun the test at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 Table 3-219. Error Code 3-519 TEST #16 DIG-LINE Station Lamp Updates Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1 ABORT This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) Table 3-219. Error Code 3-520 TEST #16 DIG-LINE Station Lamp Updates Test — Continued Test Result PASS Description/ Recommendation The message to light all of the station lamps was sent successfully to the port. 1. Observe the station lamps being lit when running the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) 3 Table 3-220. Error Code 3-521 TEST #17 Station (Digital) Audits Test Test Result Description/ Recommendation 1 ABORT Switchhook audit timed out. 2 ABORT ID request fails, health bit returned from voice terminal is bad. 1. Make sure voice terminal is connected and repeat test. 2. If test fails, replace voice terminal and repeat test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIG-LINE (Digital Line) Table 3-220. Error Code 2000 3-522 TEST #17 Station (Digital) Audits Test — Continued Test Result Description/ Recommendation ABORT Response to the test request was not received within the allowable time period. FAIL Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. PASS Station Audits passed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) 3 Issue 1 April 2000 3-523 DIOD-DS1 (DS1 DIOD Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run DIOD-DS1 MAJOR1 test trunk group# member# l DS1 DIOD Trunk DIOD-DS1 MINOR test trunk group# member# l DS1 DIOD Trunk DIOD-DS1 WARNING test trunk group# member# DS1 DIOD Trunk 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) 3 3-524 Three trunk service states are specified by DS1 DIOD trunk maintenance: out-of-service The trunk is in a deactivated state and cannot be used for either incoming or outgoing calls. in-service The trunk is in an activated state and can be used for both incoming and outgoing calls.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) 3 Table 3-221. 3-525 DS1 DIOD Error Log Entries — Continued Error Type Aux Data 2049(j) 57473 57474 57475 2305(k) 50944 2562(l) 16665 2817(m) 52992 3840(n) Associated Test Alarm Level On/Off Board Test to Clear Value Port Audit and Update Test (#36) Continued on next page 1. 2. 3. Run the Short Test Sequence first.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) 3-526 c. Error Type 18—System Technician has busied out the trunk to the out-of-service state. No calls can be made on this trunk except the Facility Access Test Call. For details on this feature, refer to "Facility Test Calls" section in Chapter 5, "Routine Maintenance Procedures". d.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) 3 Issue 1 April 2000 3-527 n. Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error. Enter the status trunk command to verify the status of the trunk. If the trunk is out-of-service, then enter the release trunk command to put it back into in-service. Retry the test command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) Table 3-222. Error Code 3-528 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) Table 3-222.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) Table 3-223. Error Code 3-530 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) 3-531 Port Audit and Update Test (#36) This test sends port level translation data from switch processor to the DS1 Interface circuit pack to assure that the trunk’s translation is correct. Translation updates include the following data: trunk type (in/out), dial type, timing parameters, and signaling bits enabled.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) 3-532 This test cannot be run on a trunk in any of the following conditions: Table 3-225. Error Code ■ The trunk direction is administered as an incoming only trunk. ■ The trunk has been seized by a normal trunk call. ■ The trunk is administered with maintenance test disabled.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-DS1 (DS1 DIOD Trunk) Table 3-225.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects DIOD-TRK (DIOD Trunk), DIOD-BD (DIOD Circuit Pack) 3 3-534 DIOD-TRK (DIOD Trunk), DIOD-BD (DIOD Circuit Pack) MO Name (in Alarm Log) DIOD-BD2 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) 3 3-535 DIOD-TRK (DIOD Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIOD-TRK MAJOR2 test port PCSSpp l DIOD Trunk DIOD-TRK MINOR test port PCSSpp l DIOD Trunk DIOD-TRK WARNING test port PCSSpp l DIOD Trunk 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) 3 3-536 3. PBX On-Hook (Drop Message): Open Tip-Ring loop, no loop current a. CO Response: CO goes to idle state (see Note) C. Direct Inward Dialing (DID) 1. CO Applies Ringing Voltage a. PBX Response: Detect ringing current and close loop b. CO Response: Send DTMF digits c. PBX Response: Acknowledge of Number dialed and open loop 2. PBX Off-Hook (Answer Message): Close loop a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects DIOD-TRK (DIOD Trunk) 3 Table 3-226. Error Type Issue 1 April 2000 3-537 DIOD Trunk Error Log Entries — Continued Aux Data Associated Test 3073 (a,c) 57376 None 3073 (a,c) 57424 None 3585 (a,c) 57424 None Alarm Level On/Off Board Test to Clear Value Continued on next page 1. 2. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DIOD-TRK (DIOD Trunk) Table 3-227. Error Type Issue 1 April 2000 3-538 DIOD Trunk Errors with NO Tests Aux Data Description and System Action System Technician Action 769 57392 CO not releasing after call is dropped from PBX end (TN747B), or the loop is not open after a disconnect (TN765). After several occurrences, an off-board (TN747B) or on-board (TN465) warning alarm is generated. Refer problem to CO.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) 3 3-539 For example, you may also clear errors generated from other tests in the testing sequence. Long Test Sequence D/ND1 NPE Crosstalk Test (#6) X ND Dial Tone Test (#0) X ND Loop Around and Conference Test (#33) X ND X ND Order of Investigation Audit Update Test (#36) 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) Table 3-228. Error Code 1018 3-540 TEST #0 Dial Tone Test — Continued Test Result ABORT Description/ Recommendation Test has been disabled via administration. 1. Verify that the Maintenance Tests? field on the Trunk Group Form is set to n. To enable the test, issue the change trunk-group x command where "x" equals the number of the trunk group to be tested.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) Table 3-229. Error Code 3-541 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) 3 Table 3-229. Error Code Any 3-542 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. 1. Replace the circuit pack. PASS The port is correctly using its allocated time slots.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) 3 Table 3-230. Error Code 7 3-543 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation 1. Check for errors on TONE-BD or TONE-PT. If there are errors, take the appropriate actions. 2. If the Reflective Loop Around Test fails for all ports on a circuit pack, a -5 volt power problem is indicated. 3. Rerun the test. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DIOD-TRK (DIOD Trunk) Table 3-231. Error Code 3-544 TEST #36 Port Audit Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2100 ABORT Could not allocate the necessary system resources to run the test. FAIL Internal system error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DLY-MTCE (MO-DAILY) 3-545 DLY-MTCE (MO-DAILY) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DLY-MTCE MINOR NONE DLY-MTCE DLY-MTCE MAJOR NONE DLY-MTCE The DLY-MTCE maintenance object monitors daily translation saves. If a translation save times out or fails to run, an error is logged against this maintenance object.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DLY-MTCE (MO-DAILY) Table 3-232. 3-546 DEFINITY Command Actions — Continued Likely to Disrupt Less Likely to Disrupt monitor upgrade netstat Continued on next page Some other command actions can also interfere with daily maintenance when certain qualifiers are used in the command, or under certain circumstances.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DLY-MTCE (MO-DAILY) 3-547 system-parameters maintenance was being executed when the time-out period of 2 hours expired.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 3-548 DS1-BD (DS1 Interface Circuit Pack) MO Name (in Alarm Log) Initial Command to Run1 Alarm Level Full Name of MO DS1-BD MAJOR test board UUCSS sh DS1 Interface Circuit Pack DS1-BD MINOR test board UUCSS l DS1 Interface Circuit Pack DS1-BD WARNING test board UUCSS sh DS1 Interface Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-549 The TN767E circuit pack combined with Lucent’s new 120A1 CSU Module forms an Enhanced Integrated CSU. The new 120A1 CSU Module, when combined with the functionality provided by the TN767E hardware and firmware, and new switch software, provides functionality equivalent to an external stand-alone Lucent ESF T1 CSU.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-233.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-233.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-553 Notes: a. This error indicates that the circuit pack has stopped functioning or is not completely administered. The alarm is logged about 15 minutes after the circuit pack has been removed or 11 minutes after the SAKI Test (#53) fails. To be completely administered, a DS1 circuit pack must meet all 3 of the following conditions: 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-554 are detected for 30 minutes. The value in the Aux Data field indicates the type of hardware problem. However, when this error is reported with Aux Data in the range of 4352 to 4358, it indicates the circuit pack has reported a hardware failure. Escalate this problem. g.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-555 m. ELB failure. This error occurs when the Integrated CSU (I-CSU) Module Equipment Loopback (ELB) test fails. This test is executed during I-CSU/T1 Sync Splitter power-up/reset (i.e.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-556 2. The tests run on the ports of this circuit pack are returning NO BOARD. 3. A busy-out/release of the circuit pack has no affect on test results. 4. A list configuration command shows that the circuit pack and ports are properly installed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-557 x. Error type 3999 indicates that the circuit pack sent a large number of control channel messages to the switch within a short period of time. If error type 1538 is also present, then the circuit pack was taken out-of-service due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-234.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-235. Error Code 0 3-559 TEST #50 NPE Connection Audit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-236. Error Code None 2100 3-560 TEST #52 Control Channel Looparound Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. FAIL The test failed because the circuit pack did not return the circuit pack code or vintage.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-236. 3-561 TEST #52 Control Channel Looparound Test — Continued Error Code Test Result 0 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-237. Error Code 1015 3-562 TEST #53 SAKI Sanity Test — Continued Test Result ABORT Description/ Recommendation Port is not out-of-service. 1. Busyout the circuit pack. 2. Execute the command again. 2100 ABORT System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-563 All trunks on the DS1 Interface circuit pack must be busied out via the system technician busy-out board command before running the Internal Looparound Test. When the Internal Looparound Test is initiated, maintenance software sends appropriate messages to the DS1 Interface circuit pack to start the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-238. Error Code 1039 3-564 TEST #135 Internal Looparound Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is providing timing for the system. Therefore, it cannot be reset without major system disruption. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-238. Error Code 3-565 TEST #135 Internal Looparound Test — Continued Test Result FAIL Description/ Recommendation DS1 Interface circuit pack failed in the Internal Looparound Test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-566 When the Loss of Signal alarm is confirmed, the maintenance software places all trunks or ports of the DS1 Interface circuit pack into the out-of-service state. The inquiry test will run every 10 minutes until the loss of signal has been restored. The DS1 Interface circuit pack raises a Loss of Signal alarm after the signal has been lost for about 1second.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-239. Error Code 2100 3-567 TEST #138 Loss of Signal Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-239. Error Code 3-568 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation DS1 Interface circuit pack detects a Loss of Signal alarm. The physical link is broken or the remote DS1 endpoint is down. All trunks or ports of this DS1 interface circuit pack are out-of-service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-239. Error Code 1303 3-569 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 circuit pack Suffix is incorrect for CSU Module/T1 Sync Splitter administration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-239. Error Code 1312 3-570 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The Integrated CSU (I-CSU) Module Repeater Loopback (RLB) test (#1211) failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-239. Error Code 1322 3-571 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation No 5 volts power detected from the TN767E circuit pack to the 120A1 CSU Module/T1 Sync Splitter. Problem probably due to an open fuse on the DS1 board or a faulty ICSU/T1 Sync Splitter.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-239. Error Code 0 3-572 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-573 Line Loopback Alarm The Line Loopback (LLB) is used by the remote DS1 endpoint to put the ICSU or DS1 into a loopback mode. When the ICSU or DS1 Board is in the LLB mode, the arriving bit pattern is regenerated and sent back.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-240. Error Code 2100 3-574 TEST #139 Blue Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-240. Error Code 1794 3-575 TEST #139 Blue Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Line Loopback Alarm (LLB). 1. If the DS1 interface circuit pack connects to a T1 facility, call the vendor of the T1 carrier to diagnose the remote DS1 endpoint. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-576 Red Alarm Inquiry Test (#140) DS1 Interface circuit pack raises a Red alarm when the framing pattern of the incoming DS1 bit stream has been lost. The Red Alarm Inquiry Test checks the framing status of a DS1 Interface circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-241. Error Code 2100 3-577 TEST #140 Red Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-241. Error Code 3-578 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Red alarm. An out-of-frame condition occurs on the DS1 Interface circuit pack. DS1 Interface circuit pack will transmit a Yellow alarm to the remote DS1 endpoint until the Red alarm is retired. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-241. Error Code 0 3-579 TEST #140 Red Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-580 Remote Multiframe Alarm: Remote Multiframe Alarm (RMA) indicates that the remote DS1 endpoint is in a Loss of Multiframe Alarm condition while the DS1 Interface circuit pack is administered using the DMI-BOS common channel signaling. The RMA is handled as a Yellow alarm.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-242. Error Code 3-581 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL The DS1 interface circuit pack detected a yellow alarm sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-582 Major Alarm Inquiry Test (#142) The Major alarm raised by a DS1 Interface circuit pack indicates that the average bit error rate on the DS1 facility is greater than 1/1000. The Major Alarm Inquiry Test is used to determine that the received DS1 bit error rate is greater than 1/1000.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-243. Error Code 2100 3-583 TEST #142 Major Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-243. Error Code 3-584 TEST #142 Major Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Major alarm. The DS1 bit error rate is greater than 1/1000. 1. The performance of DS1 link between DS1 Interface circuit pack and remote DS1 endpoint is very poor.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-585 selected, the DS1 Interface circuit pack takes 41 minutes to recognize and report a Minor alarm and 41 minutes to recognize and report that a Minor alarm condition is cleared.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-244. Error Code 3-586 TEST #143 Minor Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Minor alarm. The DS1 bit error rate is greater than 1/1,000,000 and less than 1/1000. 1. The performance of DS1 link between DS1 Interface circuit pack and remote DS1 endpoint is poor.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-587 When the DS1 Interface circuit pack detects a slip condition, the circuit pack will increase the on-board slip counter by 1. A SLIP-COUNT message is spontaneously sent to the system software after the counter reaches a threshold (for example, 88).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-245. Error Code 1 to 88 3-588 TEST #144 Slip Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 interface circuit pack detected a slip alarm. The error code equals the number of slips detected by the DS1 interface circuit pack since the last slip alarm inquiry test. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-589 Misframe Alarm Inquiry Test (#145) Misframe Alarm indicates that framing bits observed on a DS1 Interface circuit pack are in error. Misframe Alarm Inquiry Test queries the total number of misframes that occurred on a DS1 Interface circuit pack since the last inquiry.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-246. Error Code 2100 3-590 TEST #145 Misframe Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-246. 3-591 TEST #145 Misframe Alarm Inquiry Test — Continued Error Code Test Result ANY FAIL Description/ Recommendation The test failed because the DS1 interface circuit pack detected errors in the received framing bits pattern.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 3-592 Translation Update Test (#146) The Translation Update Test sends the circuit-pack-level information specified by System Administration to the DS1 Interface circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-593 DS1 Board Loopback Test (#1209) This test is destructive. The DS1 Board Loopback (BLB) Test causes a loopback at the TN767E DS1 board edge and tests DS1 board internal circuitry. The test is destructive and can only be initiated by a system technician demanded test ds1-loop UUCSS ds1/csu-loopback-tests command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-248. Error Code 1039 3-594 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-248. Error Code 2000 3-595 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-248. Error Code 0 3-596 TEST #1209 DS1 Board Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-597 In addition, the DS1 circuit pack hardware applies a DC current while the test is running in order to detect any broken wires which may not be detected by the loopback pattern. When the test is complete, all trunks or ports on the TN767E DS1 Interface circuit pack are restored to the in-service state after the release board command is entered. Table 3-249.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-249. Error Code 3-598 TEST #1210 CSU Equipment Loopback Test — Continued Test Result Description/ Recommendation 1950 ABORT Another loopback/span test is already executing on the DS1 board or the board is in a network requested loopback mode (Line loopback or Payload loopback).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-249. Error Code 3-599 TEST #1210 CSU Equipment Loopback Test — Continued Test Result FAIL Description/ Recommendation DS1 Interface circuit pack failed the CSU Equipment Loopback Test. 1. Retry test ds1-loop UUCSS ds1/csu-loopback-tests. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-600 CSU Repeater Loopback Test (#1211) This test is destructive. The CSU Repeater Loopback (RLB) Test causes a loopback at the far-edge of the local 120A CSU Module or T1 Sync Splitter, and tests the connection from the TN767E DS1 board to and including the CSU Module/T1 Sync Splitter circuitry.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-250. Error Code 3-601 TEST #1211 CSU Repeater Loopback Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry test ds1-loop UUCSS ds1/csu-loopback-tests at 1-minute intervals a maximum of 5 times. 1005 ABORT CSU Repeater Loopback Test cannot be executed in the current configuration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-250. Error Code 2100 3-602 TEST #1211 CSU Repeater Loopback Test — Continued Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-250. Error Code 0 3-603 TEST #1211 CSU Repeater Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-604 pattern, and returns a PASS result to indicate that the pattern was successfully sent. If the loopback is not established within the 10 seconds, the test returns FAIL. The status of the CPE Loopback Jack test will be available in the hardware error log via error type 3900.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-251. Error Code 1039 3-605 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-251. Error Code 2000 3-606 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-251. Error Code 3 3-607 TEST #1212 CPE Loopback Jack Test — Continued Test Result FAIL Description/ Recommendation The CPE Loopback Jack Test was not set up properly. The framed 3-in-24 test pattern, generated by the DS1 Interface circuit pack and looped back through the CPE Loopback Jack, could not be detected properly by the DS1 circuit pack. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-608 The test is destructive and can only be initiated by a system technician demanded test ds1-loop UUCSS far-csu-loopback-test-begin command. All trunks or ports on the DS1 Interface circuit pack must be busied out via the system technician busyout board command before running the Far CSU Loopback Test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-252. Error Code 1015 3-609 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Ports on the DS1 Interface circuit pack have not been busied out to out-of-service. 1. Enter the busyout board UUCSS command to put all trunks or ports of the DS1 Interface circuit pack into the out-of-service state. 2. Retry the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-252. Error Code 2000 3-610 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-252. Error Code 3-611 TEST #1213 Far CSU Loopback Test — Continued Test Result Description/ Recommendation 2 FAIL The far CSU Loopback Test was not set up properly. The DS1 Interface circuit pack could not put the far-end CSU into loopback mode. 3 FAIL The far CSU Loopback Test was not set up properly.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Issue 1 April 2000 3-612 One-Way Span Test (#1214) This test is destructive. The One-Way Span Test allows one-way span testing to and from remote test equipment or another DEFINITY communications system. This will test all circuitry and facilities from the local TN767E DS1 board to the remote test equipment or other DEFINITY communications system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-253. Error Code 3-613 TEST #1214 One-Way Span Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the test ds1-loop UUCSS one-way-span-test-begin command at 1-minute intervals a maximum of 5 times. 1005 ABORT One-Way Span Test cannot be executed in the current configuration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-253. Error Code 2000 3-614 TEST #1214 One-Way Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-253. Error Code 0 3-615 TEST #1214 One-Way Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-254. Error Code 3-616 TEST #1215 Inject Single Bit Error Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the test ds1-loop UUCSS inject-single-bit-error command at 1-minute intervals a maximum of 5 times. 1015 ABORT Ports on the DS1 Interface circuit pack have not been busied out to out-of-service. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-254. Error Code 0 3-617 TEST #1215 Inject Single Bit Error Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3-618 The list measurements ds1 summary command will display the length of time the test ran (Test Duration field) and number of bit errors detected (Loopback/Span Test Bit-Error Count field). To restore the trunks or ports on the TN767E DS1 Interface circuit pack to the in-service state, execute the release board command. Table 3-255.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) Table 3-255. Error Code 2000 3-619 TEST #1216 End Loopback/Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-255. Error Code 0 3-620 TEST #1216 End Loopback/Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DS1-BD (DS1 Interface Circuit Pack) 3 Table 3-256. Error Code 3-621 TEST #1227 ICSU Status LEDs Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1005 ABORT The ICSU Status LEDs test can not be executed for the current configuration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects DT-LN-BD (Data Line Circuit Pack) 3 Issue 1 April 2000 3-622 DT-LN-BD (Data Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DT-LN-BD MIN test board PCSS sh Data Line Circuit Pack DT-LN-BD WRN test board PCSS sh Data Line Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects DTMR-PT [Dual Tone Multifrequency Port (TTR)] 3 3-625 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Tone Detection Verification Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DTMR-PT [Dual Tone Multifrequency Port (TTR)] Table 3-257. Error Code 1003 3-626 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a Tone Generator for the test connection. This could happen when the system is heavily loaded or there is not a Tone-Clock circuit pack in the port network when this test is being executed. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects DTMR-PT [Dual Tone Multifrequency Port (TTR)] Table 3-258. Error Code 3-627 TEST #43 Tone Detector Audit/Update Test Test Result ABORT Description/ Recommendation The system was not able to allocate all the resources needed for this test. 1. Wait one minute and try again. 2000 ABORT Response to the test request was not received within the allowable time period.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects E-DIG-BD (Multi Application Platform Board) 3 3-628 E-DIG-BD (Multi Application Platform Board) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIG800-BD MIN test board PCSS sh MO800DIG-BD DIG800-BD WRN test board PCSS sh MO800DIG-BD 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects E-DIG-BD (Multi Application Platform Board) Issue 1 April 2000 3-629 LED Use The LED Control message 038x requests the Angel to drive the Red, Yellow, and Green LEDs on the face plate of typical port board on or off. On the MAPD, only the Red LED is controlled by this message. Yellow and Green change requests received from the switch by the MAPD drive LCD behavior rather than LED behavior.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) 3 3-630 E-DIG-STA (Emulated Digital Line) MO Name (in Alarm Log) Initial Command to Run1 Alarm Level Full Name of MO E-DIG-STA MINOR test port PCSSpp l Emulated Digital St. E-DIG-STA WARNING test port PCSSpp sh Emulated Digital St. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects E-DIG-STA (Emulated Digital Line) 3 Table 3-259. Issue 1 April 2000 3-631 Digital Line Error Log Entries — Continued Error Type Aux Data 3840 (f) 40965 None 3841 (g) 41029 None 2304 (h) Associated Test Alarm Level On/Off Board Test to Clear Value None Continued on next page 1. 2. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) 3 3-632 g. The circuit pack’s message buffer is full. This may be caused by having many display phones with heavy traffic connected to the circuit pack. No action is necessary. h. Internal system error; no action is necessary. The error counters 1, 2, 3, 4, 5, 6, 10, 11, 12, 13, 14, 15, and 16 do not have any significance for this MO.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) Table 3-260. Error Code 1 3-633 TEST #9 Digital Line NPE Crosstalk Test Test Result ABORT Description/Recommendation During testing of the primary information channel, system resources may not have been available or the port was busy during the test. 1. Check the port status. Use the display port PCSSpp command to determine the station extension of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) Table 3-260. Error Code 1003 3-634 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate a tone receiver for the test. The system is oversized for the number of Tone Detectors present, or some Tone Detectors are out-of-service. 1. Look for TTR-LEV errors in the Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) 3-635 Voice and Control Channel Local Loop Test (#13) These tests check the information and control channels between the Switch Processing Element (SPE) and the Digital Line port circuit. The SPE sends a message to loop around both the information and control channels for the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) Table 3-261. Error Code 1002 3-636 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system is under heavy traffic conditions or it has time slots out-of-service due to TDM-BUS errors. Refer to TDM-BUS to diagnose any active TDM-BUS errors. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) 3 Table 3-261. Error Code 3-637 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result Description/ Recommendation 7 FAIL Conference Test failed on primary channel. In some cases, users may not notice disruption in service. In extreme cases, conferencing feature may not work at all.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) Table 3-262. Error Code 3-638 TEST #16 DIG-LINE Station Lamp Updates Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1 ABORT System technician may have busied out the port. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects E-DIG-STA (Emulated Digital Line) Table 3-262. Error Code 3-639 TEST #16 DIG-LINE Station Lamp Updates Test — Continued Test Result PASS Description/ Recommendation The message to light all of the station lamps was sent successfully to the port. 1. Observe the station lamps being lit when running the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects EMG-XFER 3 3-640 EMG-XFER Emergency Transfer (SCC Cabinets) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO EMG-XFER MAJOR test environment P Emergency Transfer EMG-XFER WARNING test environment P Emergency Transfer 1. Where P is an appropriate port network number determined via the PORT field from the Alarm or Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects EMG-XFER 3 3-641 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables. By clearing error codes associated with the Cabinet Query Test, for example, you may also clear errors generated from other tests in the testing sequence. For example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects EMG-XFER 3 Table 3-264. Error Code 1000 3-642 TEST #124 Emergency Transfer Query Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test request was not received within the allowable time period. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ERR-LOG (Error Log) 3 3-643 ERR-LOG (Error Log) MO Name (in Alarm Log) Alarm Level ERR-LOG none Initial Command to Run none Full Name of MO Error Log Functional Description The ERR-LOG MO is responsible for the sanity of the Alarm Log, the Hardware Error Log, and the Software Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3 3-644 ETH-PT (Control LAN Ethernet) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ETH-PT MAJOR test port UUCSSpp long MO_ETH_PT ETH-PT MINOR test port UUCSSpp long MO_ETH_PT ETH-PT WARNING test port UUCSSpp MO_ETH_PT 1. UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3 3-645 Error Log Entries and Test to Clear Value Table 3-266.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3-646 b. Error Type 513: Link Integrity Inquiry Test (#1282) failed or CLAN port detected loss of Ethernet link integrity. Possible causes: ■ Cabling ■ Ethernet transceiver 1. Test the port (test port UUCSSpp long). 2. If the Link Integrity Inquiry Test (#1282) fils, refer to its repair procedure. c. Error Type 769: Port received invalid frame.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3 3-647 Error Type Application 1793 Unused 1794 DCS 1795 AUDIX 1796 CMS 1797 ISDN Gateway 1798-1920 Reserved for future Aux Data indicates the internal application number. g. Error Type 2305-2816: System software detected a session is down. Aux Data indicates the session number. These are log only errors. Error types 2305-2560 are for session numbers 1-256.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3 3-648 Ethernet Local Looparound Test (#1278) This test is destructive. Use this test to check circuitry in the data path for an Ethernet call (from the on-board processor to the Ethernet Transceiver). This test fails if the data it receives does not match the data it transmits. Table 3-268.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3 3-649 TCP/IP PING Test (#1281) This non-destructive test fails if all the endpoints fail to respond. Use this test to check the circuitry in the data path for a peer-to-peer IP layer connection. Table 3-269. Error Code 1, 2, 11 TEST #1281 TCP/IP PING Test Test Result ABORT Description/ Recommendation Internal error 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) Table 3-269. Error Code 2000 3-650 TEST #1281 TCP/IP PING Test — Continued Test Result ABORT Description/ Recommendation Did not receive circuit pack test response within the allowable time period. 1. Reset the circuit pack (busyout board UUCSS, reset board UUCSS, and release board UUCSS). 2. If the test fails again, replace the circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3-651 Link Integrity Inquiry Test (#1282) This non-destructive test queries the CLAN Ethernet port’s physical connections. Table 3-270. Error Code 1124 If: Then the test: CLAN connection is present, Passes. CLAN connection is absent, Fails. There is no response, Aborts.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) Table 3-270. Error Code 2500 3-652 TEST #1282 Link Integrity Inquiry Test — Continued Test Result ABORT Description/ Recommendation Internal system error. 1. Retry the command at 1-minute intervals, up to 3 times. 2. Escalate if the problem persists. FAIL Link integrity lost due to problem with attachment of Ethernet cable to the port. 1. Repeat the test. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3-653 Session Status Test (#1286) This non-destructive test determines the status of all Ethernet port sessions. This test queries the system software on port session status. Table 3-271.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETH-PT (Control LAN Ethernet) 3 Table 3-271. Error Code 1 3-654 TEST #1286 Session Status Test — Continued Test Result FAIL Description/ Recommendation System software indicates at least one Ethernet link session is down (SOME UP). 1. Isolate downed sessions (status port UUCSSpp or status link n). 2. Follow actions based on session information.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETR-PT (Enhanced Tone Receiver Port) 3 3-655 ETR-PT (Enhanced Tone Receiver Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ETR-PT(a) MAJOR test port PCSSpp sh Enhanced Tone Receiver Port ETR-PT MINOR test port PCSSpp sh Enhanced Tone Receiver Port ETR-PT WARNING test port PCSSpp sh Enhanced Tone Receiver Port 1. P is the port network number (1 for PPN).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETR-PT (Enhanced Tone Receiver Port) Table 3-272. Error Type 513 (c) 3-656 Enhanced Tone Receiver Port (ETR-PT) Error Log Entries — Continued Aux Data any Associated Test Tone Detection Verification Test (#42) Alarm Level MAJOR/ MINOR (a) On/Off Board ON Test to Clear Value test port PCSSpp r 3 Continued on next page Notes: a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ETR-PT (Enhanced Tone Receiver Port) Issue 1 April 2000 3-657 no dial or touch tones during this interval, which probably will not affect calls in progress, but could cause a call origination to abort or cause a user to not get dial tone when going off hook. 7. If all tests pass and the alarm does not resolve, retest (test tone UUCSS long clear). 8. If the test passes, terminate the repair process.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ETR-PT (Enhanced Tone Receiver Port) 3 3-658 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system. By clearing error codes associated with the Tone Detection Verification Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETR-PT (Enhanced Tone Receiver Port) Table 3-273. Error Code 1003 3-659 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a Tone-Clock for the test connection. This may be caused by a heavy load on the system or by a faulted Tone-Clock. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETR-PT (Enhanced Tone Receiver Port) Table 3-273. Error Code 102 3-660 TEST #42 Tone Detection Verification Test — Continued Test Result FAIL Description/ Recommendation 2225 Hz Modem Answer Tone was not detected correctly. This will impact call-classification operation. 1. Run the short test sequence via the test port PCSSpp sh r 1 command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ETR-PT (Enhanced Tone Receiver Port) Table 3-274. Error Code 3-661 TEST #43 Tone Detector Audit/Update Test — Continued Test Result FAIL Description/ Recommendation Hardware audit failed. 1. Use list configuration carrier to get the board type and location. If the board is TN744, then do Steps 2-4; if it is TN2182, do Steps 5-12. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects EXT-DEV ADMIN? N (External Device Alarm) 3 3-662 EXT-DEV ADMIN? N (External Device Alarm) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO EXT-DEV MAJOR test environment P External Device Alarm EXT-DEV MINOR test environment P External Device Alarm 1. Where P is an appropriate cabinet number determined via the PORT field from the Alarm or Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects EXT-DEV ADMIN? N (External Device Alarm) 3 3-663 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Cabinet Query Test, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects EXT-DEV ADMIN? N (External Device Alarm) Table 3-276. Error Code 1000 3-664 TEST #120 External Device Alarm Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test request was not received within the allowable time period. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects EXT-DEV ADMIN? Y (External Device Alarm) 3 3-666 Hardware Error Log Entries and Test to Clear Values Table 3-277.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects EXT-DEV ADMIN? Y (External Device Alarm) Table 3-278. Error Code 1000 3-667 TEST #120 External Device Alarm Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 time.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-BCH (H.323 B-Channel) 3-669 H323-BCH (H.323 B-Channel) No maintenance diagnostic tests exist for this object. H.323 signaling is very similar to ISDN Q.931 signaling. In order to take advantage of existing Definity ISDN call processing software, H.323 trunk call processing includes H.323 signaling groups, H.323 D-channels and H.323 B-channels. H.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects H323-BCH (H.323 B-Channel) Issue 1 April 2000 3-670 Notes: a. Error Type 18: this error indicates that this specific H323 trunk group member has been craft busied-out. System Technician Commands The following commands are available to the system technician: ■ busyout port UUCSSpp – this command on a specific H.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects H323-SGRP (H.323 Signaling Group) 3 3-671 H323-SGRP (H.323 Signaling Group) MO Name (in Alarm Log) H323-SGRP MINOR H323-SGRP 1. Alarm Level WARNING Initial Command to Run Full Name of MO test sig-group grp#1 H323 Signaling Group test sig-group grp#1 H323 Signaling Group grp# is the signaling group number (1-166); the test sequence can be either short or long. The H.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects H323-SGRP (H.323 Signaling Group) Issue 1 April 2000 3-672 Notes: a. Error Type 1: this error indicates that the C-LAN ethernet port used to carry the signaling for this H.323 signaling group is out of service. To determine which C-LAN had been administered for this signaling group, find the near-end node name on the signaling group form; then find the C-LAN with the same node name on the ip-interfaces form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects H323-SGRP (H.323 Signaling Group) 3 3-673 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the CLAN Ethernet Status Test (#1386), for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-SGRP (H.323 Signaling Group) Table 3-281. Error Code 3-674 TEST #1386 CLAN Ethernet Status Test — Continued Test Result PASS Description/ Recommendation The C-LAN ethernet port that corresponds to the near-end address of this signaling group is in-service. Continued on next page H.323 Signaling Group Ping Test (#1387) This test is nondestructive.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-SGRP (H.323 Signaling Group) Table 3-282. Error Code 3-675 TEST #1387 H.323 Signaling Group Ping Test Test Result Description/ Recommendation 1005 ABORT This signaling group has no administered far-end address. The test does not apply to this configuration. 2800 ABORT A C-LAN ethernet port that corresponds to the near-end address of the signaling group has not been administered.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-SGRP (H.323 Signaling Group) Table 3-283. Error Code ANY 3-676 TEST #1392 MedPro Status Test Test Result Description/ Recommendation ABORT Internal system Error. FAIL No in-service Medpro ports exist for use by this signalling group. The H323 B Channels are placed into OOS-NE. 1. Check the system for errors against MEDPRO and MEDPROPT maintenance objects.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects H323-STN (H.323 IP Station) 3 3-677 H323-STN (H.323 IP Station) MO Name (in Alarm Log) H323-STN Alarm Level WARNING Initial Command to Run test station extension Full Name of MO H.323 IP Station This maintenance object covers implementation of the maintenance for native mode H.323 endpoints. Native mode H.323 applications such as NetMeeting or Proshare only provide what is needed to support the H.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects H323-STN (H.323 IP Station) 3 3-678 b. Error Type 257: this error tracks failures of the signaling path PING test. The test attempts to send a PING packet to the endpoint IP address, as reported during registration. The PING packet originates with the C-LAN board through which the endpoint is registered. If the PING response packet is received, the test passes.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-STN (H.323 IP Station) 3-679 Registration Status Inquiry Test (#1372) The Registration status inquiry reports the H.323 registration status of the endpoint. An endpoint must be registered and authenticated in order to receive service from the system. Registration is initiated when the endpoint user attempts to login using the Lucent registration software application running on the endpoint PC.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-STN (H.323 IP Station) 3-680 Signaling Path PING Test (#1373) This test is nondestructive. The test determines the local C-LAN through which the signaling originates and the endpoint’s IP address. It then requests the local C-LAN to execute a PING on the endpoint’s address. If the PING is successful, the test passes, if the PING is not successful, the test fails.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-STN (H.323 IP Station) Table 3-286. Error Code 1007 3-681 TEST #1373 Signaling Path PING Test — Continued Test Result FAIL Description/ Recommendation The system could not PING the registered endpoint via the C-LAN. 1. Verify that at least one destination reachable through this port. PING this destination (ping ip-address xxx.xxx.xxx.xxx). 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects H323-STN (H.323 IP Station) 3-682 Media Path PING Test (#1374) This test is nondestructive. The test selects a Media Processor board. It then requests the local Media Processor to execute a PING on the endpoint address. If the PING is successful, the test passes, if the PING is not successful, the test fails.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects HYB-BD (Hybrid Line Circuit Pack) 3 Issue 1 April 2000 3-683 HYB-BD (Hybrid Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO HYB-BD MIN test board PCSS sh Hybrid Line Circuit Pack HYB-BD WRN test board PCSS sh Hybrid Line Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 3-684 HYB-LINE (Hybrid Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO HYB-LINE Minor test port PCSSpp l Hybrid Line HYB-LINE Warning test port PCSSpp l Hybrid Line 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 3-685 This section refers only to the HYB-LINE (Hybrid Line) maintenance that is performed. Please note that the HYB-LINE (Hybrid Line) maintenance is closely related to, and interacts with, the HYB-BD (Hybrid Line circuit pack) maintenance in some instances.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-288. Error Type 513 (f) Issue 1 April 2000 3-686 Hybrid Line Error Log Entries — Continued Aux Data Alarm Level On/Off Board Test to Clear Value Hybrid Line Audits Test (#61) WARNING OFF test port PCSSpp sh r 4 769 (g) Remote Dig Loop Around Test (#59) WARNING OFF test port PCSSpp sh r 3 1025 Hybrid & Conf.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3-687 e. This indicates that the EPF has been turned off due to an overcurrent condition at the voice terminal. Check for defective wiring or a damaged jack, and make sure the voice terminal is a Hybrid set. Once the problem has been resolved, the alarm is retired after a predetermined period of time. f.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-289. 3-688 System Technician-Demanded Tests: HYB-LINE — Continued Short Test Sequence Long Test Sequence D/ND1 Remote Digital Loop Around Test (#59) X X ND Station Lamp Update Test (#60) X X ND Station Audits Test (#61) X X ND Ringer Update Test (#62) X X ND Order of Investigation Continued on next page 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) Table 3-290. Error Code 1001 3-689 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-290. Error Code 2020 3-690 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or a more general circuit pack error. 1. Examine Error Log for existing errors against this port or the circuit pack and attempt to diagnose the already existing error.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3-691 Hybrid Electronic Power Feed Test (#56) In this test, the software requests that the EPF be turned on for a given port. An attempt is made to turn on the power unit from the station. If no current is being drawn, this probably indicates that the station is not connected.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-291. Error Code 0 3-692 TEST #56 Hybrid Electronic Power Feed Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) Table 3-292. Error Code 3-693 TEST #57 Hybrid Circuit and Conference Circuit Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-292. Error Code 2000 3-694 TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1-minute intervals a maximum of 5 times. 7 FAIL Conference Test failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-292. Error Code 0 3-695 TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) Table 3-293. Error Code 1004 3-696 TEST #58 Hybrid Line Local Digital Loop Around Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension number of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-293. Error Code 0 3-697 TEST #58 Hybrid Line Local Digital Loop Around Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-294. Error Code 3-698 TEST #59 Hybrid Line Remote Digital Loop Around Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals for a maximum of 5 times. 1 ABORT A request for a remote station audit aborted even though all internal resources were correctly allocated. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-294. Error Code 3-699 TEST #59 Hybrid Line Remote Digital Loop Around Test — Continued Test Result PASS Description/ Recommendation Hybrid Line Remote Digital Loop Around Test passed. The hybrid circuit pack is sending and receiving proper messages to and from the voice terminal. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-295. Error Code 1 3-700 TEST #60 Hybrid Line Lamp Updates Test Test Result ABORT Description/ Recommendation A request for a remote station lamp update aborted even though all internal resources were correctly allocated. 1. Look in the error log for error type 18 (port busied out) for this port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-295. Error Code 0 3-701 TEST #60 Hybrid Line Lamp Updates Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-296. Error Code 3-702 TEST #61 Hybrid Line Audits Test Test Result Description/ Recommendation ABORT Internal System Error 1 ABORT The test was aborted due to an internal system error during the switchhook audit. 2 ABORT Internal System Error occurred during bad scan inquiry audit. 1. Make sure that the station is not in an out of service state. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-296. Error Code 3-703 TEST #61 Hybrid Line Audits Test — Continued Test Result PASS Description/ Recommendation Hybrid Line Audits Test passed. 1. Although this test always return a PASS result, it may enter Error Types 257 or 513 into the Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects HYB-LINE (Hybrid Line) 3 Table 3-297. Error Code 3 3-704 TEST #62 Hybrid Line Ringer Update Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port. If this Error Type is present, the release the port via the release station command and run the test again. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects INADS (INADS Link) Issue 1 April 2000 3-705 INADS (INADS Link) MO Name (in Alarm Log) INADS Alarm Level none Initial Command to Run test inads-link Full Name of MO INADS Link The INADS Link MO represents the software and communications link required by the switch to make a call to the Initialization and Administration System (INADS).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects INADS (INADS Link) 3 3-706 logged if the test result was Command successfully completed and Error Codes 10 and 11 can be logged if the test result was Command failed. An error is also logged against INADS if the call to INADS finally succeeds. The INADS software (release 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects INADS (INADS Link) 3 Table 3-298. INADS Link Error Log Entries Test — Continued Error Code 4 3-707 Test Result 0 Description/ Recommendation INADS did not answer the alarm origination call. 1. Verify INADS is up and running. 2. Verify the INADS phone number and switch product ID are correct via the Maintenance-Related System Parameters Form. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects IO-PROCR (I/O Processor) 3 3-708 IO-PROCR (I/O Processor) MO Name (in Alarm Log) IOP Alarm Level MAJOR Initial Command to Run reset io-processor Full Name of MO I/O PROCR The I/O Processor includes the I/O Processor CPU, memory, a real-time operating system, and a driver. Together they support the Data Channel data scanners and Packet Interface functions.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects IO-PROCR (I/O Processor) Issue 1 April 2000 3-709 2. If no other I/O Processor errors appear in the error log, and if the I/O Processor is not in a held reset state as indicated by the absence of a MAJOR alarm with a Service State of OUT, no action should be taken. b. Error 257 indicates that an in-line error (IOP System Error) has been reported by I/O Processor firmware.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects IO-PROCR (I/O Processor) Table 3-299. Error Code 1362 3-710 TEST #703 Demand Reset Test Test Result ABORT Description/ Recommendation The test is not allowed to run because the I/O Processor is in-service. Running this test is not allowed because it is destructive. 1. Use the display alarms command to determine the service state of the I/O Processor. If the state is OUT, try the reset command again.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-PLK (ISDN-PRI Signaling Link Port) 3 3-711 ISDN-PLK (ISDN-PRI Signaling Link Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ISDN-PLK2 MINOR test port PCSSpp l ISDN-PRI Signaling Link Port ISDN-PLK WARNING test port PCSSpp sh ISDN-PRI Signaling Link Port 1. 2. Where ’pp’ is ’24’ for 24-channel interfaces, and ’16’ for 32-channel interfaces.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-PLK (ISDN-PRI Signaling Link Port) 3-713 Slot 1 Processor (TN798) T D M b u s DS1 Interface circuit pack TN767 Voice or data (Port 1) ISDN -TRK (B-Channel) Voice or data (Port 23) ISDN -TRK (B-Channel) Pimary signaling link (Port 24) ISDN -PLK (D-Channel) 2 cydfisd3 RPY 061297 Figure Notes 1. B- and D-channel messages are routed over the TDM Bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects ISDN-PLK (ISDN-PRI Signaling Link Port) 3 Issue 1 April 2000 3-714 Error Log Entries and Test to Clear Values Table 3-300.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-PLK (ISDN-PRI Signaling Link Port) 3 3-715 The actual alarming level depends on the options chosen via the set options command on the G3-MT terminal. ISDN-PRI Signaling Link Port alarms are treated as Station alarms, and their default alarming option is to downgrade all alarms to Warning.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-PLK (ISDN-PRI Signaling Link Port) 3 Table 3-301. Error Code 3-716 TEST #643 Signaling Link Board Check Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1700 ABORT Rollabout video abort. The PRI terminal adapter associated with this D-channel port is detached from the circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3 3-717 ISDN-SGR (ISDN-PRI Signaling Group) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 ISDN-SGR MINOR test sig-group ISDN-PRI Signaling Group ISDN-SGR WARNING test sig-group ISDN-PRI Signaling Group 1. Full Name of MO Where is a number 1-8 and the test sequence can be either s (short) or l (long).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3-718 Slot 1 Processor (TN798) T D M b u s DS1 Interface circuit pack TN767 Voice or data (Port 1) ISDN -TRK (B-Channel) Voice or data (Port 23) ISDN -TRK (B-Channel) Pimary signaling link (Port 24) ISDN -PLK (D-Channel) 2 cydfisd3 RPY 061297 Figure Notes 1. B- and D-channel messages are routed over the TDM Bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3-719 Slot 1 (Port 0) Processor (TN798) T D M b u s Framing UDS1 Interface circuit pack TN464 Voice or data (Port 1) ISDN -TRK (B-Channel) 2 (Port 15) ISDN -TRK (B-Channel) Pimary signaling link (Port 16) ISDN -PLK (D-Channel) Voice or data (Port 17) ISDN -TRK (B-Channel) Voice or data (Port 31) ISDN -TRK (B-Channel) cydfisd2 RPY 061297 Figure Notes 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) Issue 1 April 2000 3-720 In an NFAS Signaling Group, the 24th port of a DS1 Interface circuit pack (for 24 channel interfaces) or the 16th port of a DS1 Interface circuit pack (for 32 channel interfaces) is administered as a D-channel. The D-channel carries signaling information for the other ports (B-channels) on that circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3 3-721 Error Log Entries and Test to Clear Values Table 3-302.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3-722 There is no test to clear these errors. The error counter is decremented by 1 every 15 minutes. b. This error indicates that the primary signaling channel connection has been lost for more than 90 seconds. If a secondary signaling channel does not exist or is not in-service, the associated B-channels will be placed in the ISDN Maintenance/Far-End state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3-723 h. These error codes are used to report certain error messages received by the ISDN-PRI Signaling Group for one of its associated B-channels. The aux data field shows for which B-channel (port number) the message was received. The error code generated equals 3840+ x, where x is a Cause Value defined by the ISDN PRI Specification.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) Table 3-303. Error Code 3878 3890 3-724 Descriptions of Error Codes 3840-3928 — Continued Description Recommendation The far-end switch has indicated that the network is not functioning correctly and that the condition may last a relatively long period of time (for example, immediately re-attempting the call may not be successful). 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) Table 3-303. Error Code 3-725 Descriptions of Error Codes 3840-3928 — Continued Description Recommendation 3905 Protocol detail; may offer a clue if customer is having ISDN calls denied with an unexpected intercept tone.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3 Table 3-304. 3-726 System Technician-Demanded Tests: ISDN-SGR Short Test Sequence Long Test Sequence D/ND1 Primary Signaling Link Hardware Check (#636) X X ND Secondary Signaling Link Hardware Check (#639) X X ND Layer 2 Query Test (#647) X X ND Remote Layer 3 Query Test (#637) X X ND Order of Investigation Continued on next page 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3 Table 3-305. Error Code 8 3-727 TEST #636 Primary Signaling Link Hardware Check — Continued Test Result FAIL Description/ Recommendation There is a problem with the DS1/UDS1 Circuit Pack, or the ISDN-PRI Signaling Channel (D-channel). No DS1 ISDN Trunk (B-channel) or wideband PRI Endpoint calls can be made until the problem is resolved. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) Table 3-306. Error Code 3-728 TEST #637 Remote Layer 3 Query Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1006 ABORT This is a NORMAL ABORT.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) Table 3-306. Error Code 3-729 TEST #637 Remote Layer 3 Query — Continued Test Result PASS Description/Recommendation A message was composed and sent to the Far-end switch. The ISDN PRI specification allows up to two minutes for a reply. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3 Table 3-307. Error Code 4 3-730 TEST #639 Secondary Signaling Link Hardware Check — Continued Test Result FAIL Description/ Recommendation There is a problem with the Processor Interface Link. No DS1 ISDN Trunk (B-channel) or Wideband PRI Endpoint calls can be made until the problem is resolved. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3 Table 3-308. Error Code 1132 3-731 TEST #647 Layer 2 Status Query Test Test Result ABORT Description/ Recommendation Internal system error The port location for the primary ISDN-PRI D-channel is not known. This condition should not be possible since an administered DS1 circuit pack must be specified when a Signaling Group is administered: 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-SGR (ISDN-PRI Signaling Group) 3 Table 3-308. Error Code 3 3-732 TEST #647 Layer 2 Status Query Test — Continued Test Result FAIL Description/ Recommendation Both the primary and secondary Channels are down. 1. Examine the results of the Primary and Secondary Signaling Link Hardware Tests (#636 and #639) and follow recommendations provided there. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3 3-733 ISDN-TRK (DS1 ISDN Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO ISDN-TRK1 MAJOR2 test port PCSSpp l DS1 ISDN Trunk ISDN-TRK MINOR test port PCSSpp l DS1 ISDN Trunk ISDN-TRK WARNING test port PCSSpp sh DS1 ISDN Trunk 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3-734 Slot 1 Processor (TN798) T D M b u s DS1 Interface circuit pack TN767 Voice or data (Port 1) ISDN -TRK (B-Channel) Voice or data (Port 23) ISDN -TRK (B-Channel) Pimary signaling link (Port 24) ISDN -PLK (D-Channel) 2 cydfisd3 RPY 061297 Figure Notes 1. B- and D-channel messages are routed over the TDM Bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3-735 Slot 1 (Port 0) Processor (TN798) T D M b u s Framing UDS1 Interface circuit pack TN464 Voice or data (Port 1) ISDN -TRK (B-Channel) 2 (Port 15) ISDN -TRK (B-Channel) Pimary signaling link (Port 16) ISDN -PLK (D-Channel) Voice or data (Port 17) ISDN -TRK (B-Channel) Voice or data (Port 31) ISDN -TRK (B-Channel) cydfisd2 RPY 061297 Figure Notes 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Issue 1 April 2000 3-736 NOTE: The service state of a particular DS1 ISDN Trunk B-channel can be displayed by issuing the status trunk system technician command. If a call is present, the Specification defines the permissible Call States as well.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Issue 1 April 2000 3-737 The trunk is unusable for outgoing calls. On US interfaces, the trunk is unusable for incoming calls, but on non-US interfaces, incoming calls will be accepted. ■ Out-of-Service/Near-end (OOS/NE) This is the state of the trunk when a hardware failure exists on the link, the NPE Crosstalk Test fails, or when the trunk is busied out by system technician.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Issue 1 April 2000 3-738 — Pending-maintenance (PMTC) This state is supported only by systems using country protocol 1 (including US). The near-end has sent a B-channel maintenance message to the far-end, requesting that the B-channel service state be transitioned to maintenance. The far-end has a certain amount of time to respond to the message.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3-739 Out-ofService Near End Craft release of B-channel or clearing of near-end problem with DS1-BD, PI-BD, PI-LINK or port. Administer B-channel as member of a trunk group. Craft busyout of signaling link busyout link LINK-NO or transient state for demand long test of the trunk.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-309. 3-740 ISDN-PRI Trunk Service States (Test #161 Loop Around Test) Service State out-of-service/NE Alarm* Possible Cause Possible Solution Warning Trunk is demand busied out. Enter release trunk grp#/mbr#. Minor NPE Crosstalk Test (#6) failed. Replace DS1/UDS1 circuit pack. None DS1 or UDS1 circuit pack lost its signal.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3 3-741 Error Log Entries and Test to Clear Values Table 3-310.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Issue 1 April 2000 3-742 When running the Short Test Sequence of tests, pay close attention to the results of the Call State Audit Test (#257). b. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate associated errors (if any). c. The far-end switch changed its ISDN service state to either out-of-service or maintenance.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3-743 dropped calls (cutoffs) are being reported by users of the ISDN-PRI trunks. The meanings of the various Aux Data values are shown below; any others can be ignored. Aux Data Explanation 0 A idle trunk received a restart. 10 A call in a stable, talking state was cleared unexpectedly by the far-end with an ISDN RESTART message. This state is called the "active" state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3 3-744 Table 3-311.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-312. Error Code 1001 3-745 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-312. Error Code Any 3-746 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This will cause noisy and unreliable connections. The ISDN-TRK is moved to out-of-service/near-end state. 1. Replace the circuit pack. PASS The port is able to communicate over the TDM Bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-313. Error Code 1020 3-747 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or a more general circuit pack error. Examine Error Log for existing errors against this port or the circuit pack and attempt to diagnose the already existing error.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-314. Error Code 1018 3-748 TEST #36 Audit and Update Test Test Result Description/ Recommendation ABORT Internal system error ABORT Maintenance is disabled on this trunk. 1. Enable maintenance by entering y in the Maintenance Tests? field on page 2 of the change trunk-group form.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3 Table 3-315. Error Code 1018 3-749 TEST #255 Signaling Link State Check Test Test Result Description/ Recommendation ABORT Internal system error ABORT Maintenance is disable on this trunk. 1. Enable maintenance by entering y in the Maintenance Tests? field on page 2 of the change trunk-group form. 1114 ABORT The signaling link is in a transitional state. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3-750 For interfaces not using country protocol 1, the Service State Audit executes only if the trunk is in the OOF/FE state. A message is sent to the far-end switch to attempt to bring the trunk back into the in-service state. A PASS for this test simply means that the message has been successfully sent. Two minutes are allowed for a reply.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-316. Error Code 3-751 TEST #256 Service State Audit Test — Continued Test Result PASS Description/ Recommendation Wait 4 minutes and then check the Error Log for any new errors of type 3073. If there are none, then both sides of the ISDN connection agree on the service state; the negotiation succeeded.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-317. Error Code 1113 3-752 TEST #257 Call State Audit Test — Continued Test Result ABORT Description/ Recommendation The signaling link has failed, so the system cannot send any messages on behalf of this trunk. 1. Check the results of Test #255 (Signaling Link State Check). 1114 ABORT The signaling link is in a transitional state. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3-753 There are two methods available to place an outgoing ISDN-PRI test call. In the first method, the test call connection is established over the TDM Bus of the transmit and receive sides of the ISDN-PRI trunk to a data channel. This method is selected when no Maintenance/Test circuit pack resides in the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) 3 3-754 restricted (ZCS) the default duration of the test call is 9.4 seconds. Once the test call completes, the bit error rate is retrieved from the Maintenance/Test Digital Port. A bit error rate greater than zero is reported as a failure to the Manager I terminal (MGRI). A failure indicates the need to run further diagnostics, such as the test isdn-testcall command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-318. Error Code 1004 3-755 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation B channel in use. 1. Determine if a call is active on this DS1 ISDN Trunk via the status trunk 2. When the service state indicates in-service/idle, retry the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-318. Error Code 1118 3-756 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Far-end of ISDN trunk is not administered. 1. Check the administration of the far-end ISDN trunk. 2. Issue the status trunk 3. Try the test again. 1119 ABORT The test call was aborted due to a normal call attempt on this trunk.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-318. Error Code 2067 3-757 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation The call has timed out, perhaps because of a lack of system resources. 1. Follow the recommendations for ABORT code 2035. 2074 ABORT Bit and Block Error query failed. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-318. Error Code 2212 3-758 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Call terminated by unexpected disconnect. 1. Wait 1 minute and then try again. 2213 ABORT The call has timed-out, perhaps because of a lack of system resources. 1. Follow the recommendations for ABORT code 2035.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects ISDN-TRK (DS1 ISDN Trunk) Table 3-318. Error Code 3-759 TEST #258 ISDN TEST Call — Continued Test Result PASS Description/ Recommendation The call worked. A test pattern was sent and received properly; the communications path is OK if the synchronous test call command was issued. If the test isdn-testcall command was issued, a PASS indicates that the test call was established.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects LOG-SVN (Login Security Violation) 3 3-760 LOG-SVN (Login Security Violation) 3 MO Name (in Alarm Log) LOG-SVN 1. Alarm Level MAJOR Initial Command to Run1 enable login Full Name of MO Login Security Violation Where is the services login ID for which the security violation was detected.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects LOG-SVN (Login Security Violation) d. The affected login ID will be disabled as a result of detection of the security violation, unless it is the last enabled INADS type login on the system. The provision to disable a login ID following detection of a security violation involving that login ID is administrable on a login ID basis. e.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects LOG-SVN (Login Security Violation) The list logins command provides status information about logins on the system. If a login has been disabled as a result of a security violation, the status will be svn-disabled. Procedure to Retire an SVN Alarm To retire a SVN alarm: 1. Enter the command enable login .
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 3-764 MAPD-BD (MAPD Interface Circuit Pack TN802) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MAPD-BD MAJOR test board UUCSS sh MAPD Interface Circuit Pack MAPD-BD MINOR test board UUCSS l MAPD Interface Circuit Pack MAPD-BD WARNING test board UUCSS sh MAPD Interface Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Table 3-320. 3-765 DEFINITY ECS IP trunk feature/performance limitations Feature/ Performance Description Recommendation Abbreviated Dialing Abbreviated Dial strings with embedded pauses lose digits after the pause Most calls work. Do not create Abbreviated dial strings with embedded pauses.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Table 3-320. 3-766 DEFINITY ECS IP trunk feature/performance limitations — Continued Feature/ Performance Description Recommendation DCS Know limitations: Coordinate specific administration and between the IP trunk and DEFINITY ECS for any DCS functionality. Some limitations on routing flexibility may apply.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Table 3-321. 3-767 Backing up TN802 administration data — Continued Step Description Comments 3. Select utility In the IP Trunk Backup/Restore Utility dialog screen, click on Files, Backup. The IP Trunk Backup screen appears. 4. Select backup In the IP Trunk Backup screen, click on the Backup button 5.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Table 3-322. Step 1. 3-768 Restore TN802 administration data Description Comments Restore IP Trunk administration At the Windows NT desktop, double-click on the IP Trunk Back UP Restore icon. The IP Trunk Backup/Restore Utility screen appears. 2. Select utility In the IP Trunk Backup/Restore Utility dialog screen, click Files, Restore.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-769 Faceplate Figure 3-29 shows the TN802 faceplate. 1 2 3 4 5 fpdfmapd KLC 030899 Figure Notes: 1. LCD display (see Table 3-323) 4. PCMCIA card slot 2. Reset button (recessed) 5. Yellow PCMCIA disk-in-use LED 3. Red board status LED Figure 3-29.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-770 Table 3-323 lists the TN802 LCD messages that you might see if installing or servicing an IP Trunk. Table 3-323. TN802 LCD messages for IP trunks Display Explanation PC BOOT The TN802 MAPD PC is booting up. IP TRK # IP Trunk application is running (# character blinks) IML DWN # Internal error on the IP Trunk.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-771 5. Click on Details and configure the settings (Table 3-324): Table 3-324. Remote connection settings Field Value Speed 38,400 Parity None (default) Flow Control RTS/CTS Started by Carrier detect (DCD) Ended by Carrier detect (DCD) Continued on next page 6.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Directly-connected keyboard, monitor, and mouse NOTE: You need 2 power sources for the monitor and the modem in order to complete this procedure. NOTE: The TN802 circuit pack must be booted with a local mouse and keyboard connected to it for these devices to work. 1. Connect the VGA monitor to the VGA connector of the TN802 external cable. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) If there is no reply: a. Escalate the problem or replace the circuit pack. The problem is not with the external network but within the circuit pack. 3. At the command prompt, type ping nnn.nn.nn.nn (the external IP trunk server address) and press Enter. If configured correctly, the system displays: Reply from nnn.nn.nn.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) If there is no reply: a. Check that the internal cables on the TN802 circuit pack (Notes 4 and 6 in Figure 3-32) have not worked loose. b. Otherwise, replace the circuit pack. 3. At the command prompt, type ping 10.32.64.97 (the internal IP trunk server address) and press Enter. If configured correctly, the system displays: Reply from nnn.nn.nn.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-775 Board assembly and cables Figure 3-31 shows the circuit pack with the two additional boards connected through the side plane. 1 16 2 4 15 14 13 12 11 10 3 9 8 7 6 5 4 5 indfmap2 KLC 031699 Figure Notes: 1. Main TN802 board 4. Side plane 2. Texas Microsystems Inc. (TMI) board 5. SCSA (Signal Computing System Architecture) ribbon cable 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-776 Figure 3-32 shows a side view of the thee boards and interconnecting cables that make up the TN802. 1 2 3 4 5 6 cddfmap2 KLC 040699 Figure Notes: 1. Main TN802 board 2. Side plane 4. SCSA (Signal Computing System Architecture) ribbon cable 3. Analogic board 5. Hard drive 6. Processor I/O ribbon cable Figure 3-32.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-777 Figure 3-33 shows the end view of the thee boards and interconnecting cables on the TN802. 1 4 2 ckdfmap3 KLC 040699 3 Figure Notes: 1. 1. Analogic board 3. SIMMs (memory)1 2. Texas Microsystems Inc. (TMI) board 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 Table 3-325. Step 3-778 Replacing the TN802 hard drive Description Comments 1. Shut down NT Shut down Windows NT by either method described in the ‘‘Shutting down NT on the TN802’’ section. 2. Remove the circuit pack Unlatch the circuit pack and remove it from the carrier. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Table 3-326.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 Table 3-326. Error Type 3-780 MAPD (TN802) Error Log entries — Continued Aux Data Associated Test 3585 to 3601 (o) Any Misframe Alarm Inquiry Test (#145) 3840 (p) Any None 3841 (q) 4358 3842 (r) 46097 3843 (s) 46081 3999 (t) Any Alarm Level MIN/ WRN3 On/Off Board OFF Test to Clear Value test board UUCSS r 6 None Continued on next page 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 2. Completely remove the MAPD-BD from the system: a. Shut down NT (see ‘‘Shutting down NT on the TN802’’) b. Remove any administered DS1 trunks, access endpoints, or PRI endpoints associated with the circuit pack from their respective trunk groups. c. Remove the DS1 (remove ds1 UUCSS) and circuit pack (change circuit pack UUCSS) administration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-782 1. If the same Error Type/Aux Data value occurs more than once in a 24 hour period, the circuit pack should be replaced. See ‘‘Shutting down NT on the TN802’’ before removing the circuit pack. If the MAPD board detects only one of these hardware problems, then the error is resolved when none of these faults are detected for 10 minutes. h.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) If the error occurs 3 times within 10 minutes, the system raises the board alarm and isolates it from the Packet Bus. 1. Clear the alarm and restore the board to the Packet Bus using the following command sequence: a. busyout board UUCSS b. reset board UUCSS c. test board UUCSS long clear d. release board UUCSS 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) c. test board UUCSS clear d. release board UUCSS 3. If the problem persists, and there are no PKT-BUS alarms, then replace the circuit pack. See ‘‘Shutting down NT on the TN802’’ before removing the circuit pack. o. Error Type 3585 - 3601: the board received misframe errors; the Aux Data shows the last reported misframe count. p.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-785 Shutting down NT on the TN802 Before removing the TN802 circuit pack from the carrier, shut Windows NTTM down first by following either procedure described in Table 3-327: Table 3-327. Step Windows NT shutdown procedures Faceplate button PC interface 1. Push the recessed button on the front faceplate and hold it in.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 Table 3-328.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 Table 3-329. Error Code 0 3-787 TEST #50 NPE Connection Audit Test — Continued Test Result Description/ Recommendation PASS The circuit pack’s SCOTCH-NPE chip has been updated with its translation. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 Table 3-330. Error Code 0 3-788 TEST #52 Control Channel Looparound Test — Continued Test Result Description/ Recommendation PASS Communication with this circuit pack is successful. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 Table 3-331. Error Code 2100 3-789 TEST #53 SAKI Sanity Test — Continued Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the reset board command at 1-minute intervals a maximum of 5 times. 1 FAIL The circuit pack failed to reset. 2 FAIL The circuit pack failed to restart. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3-790 Loss of Signal Alarm Inquiry Test (#138) This test is meaningless for the TN802 MAPD circuit pack. Table 3-332 details the test results. Table 3-332. Loss of Signal Inquiry Test (#138) results Windows NT up on the TN802? Then Cause Y Test passes Y Test aborts with ABORT 2000 Error Code. Windows NT is not communicating with the angel firmware.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Yellow Alarm Inquiry Test (#141) This test is meaningless for the TN802 MAPD circuit pack. Table 3-335 details the test results. Table 3-335. Yellow Alarm Inquiry Test (#141) results If Windows NT is up on the TN802 When the switch confirms Yellow alarm: Y Test passes N Test aborts with ABORT 2000 Error Code.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) Table 3-338. Slip Alarm Inquiry Test (#144) results If Windows NT is up on the TN802 When the switch confirms Slip alarm: Y Test passes N Test aborts with ABORT 2000 Error Code. Misframe Alarm Inquiry Test (#145) This test is meaningless for the TN802 MAPD circuit pack. Table 3-339 details the test results.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MAPD-BD (MAPD Interface Circuit Pack TN802) 3 Table 3-340. Error Code 3-793 TEST #146 Translation Update Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute interval s a maximum of 5 times. FAIL Internal system software error. 1. Verify the MAPD Interface circuit pack translation (display ds1 UUCSS).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 3-794 MEDPRO (Media Processor MAPD Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MEDPRO MAJOR test board UUCSS sh Media Processor MAPD Circuit Pack MEDPRO MINOR test board UUCSS l Media Processor MAPD Circuit Pack MEDPRO WARNING test board UUCSS sh Media Processor MAPD Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 3-795 Error Log Entries and Test to Clear Values Table 3-341.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) To be fully administered, a MedPro circuit pack must meet all of these 4 conditions: 1. Have an entry in the circuit pack form (change circuit pack) 2. Have the MedPro ip address administered (change node-names) 3. Be enabled (change ip-interface) 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 2. Re-administer this slot to match the circuit pack inserted (change circuit-pack). e. Error Type 257 - this error is associated with the Common Port Circuit Pack Maintenance Test. Refer to XXX-BD (Common Port Circuit Pack) Maintenance documentation for details. f.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 3-798 System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order they are presented in Table 3-328. By clearing error codes associated with the Control Channel Loop Test, for example, you may also clear errors generated from other tests in the testing sequence. Table 3-342.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 Table 3-343. Error Code 3-799 TEST #52 Control Channel Looparound Test — Continued Test Result Description/ Recommendation FAIL The circuit pack failed to return the circuit pack code or vintage. 1. Retry the command a maximum of 5 times. 2. If the problem continues, and if the circuit pack is one of the Port circuit packs, replace the circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 3-800 SAKI Sanity Test (#53) This is a destructive test. This test is only run as a part of a reset board procedure. For the Media Processor, it is necessary to use the change ip-interfaces form to disable the Media Processor IP interface before performing this reset board procedure.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3-801 IP Address Query Test #1371 This test is destructive. The Media Processor has two interfaces for configuring the board, through the NT PC interface and the SAT via CCMS messages. For R8 DoLAN, the SAT and CCMS are the only approved interface. However, the NT PC interface cannot easily be disabled.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 3-802 Ping Test (#1379) This test is non-destructive This test verifies that the MedPro circuit pack can communicate to other nodes on the LAN. This test pings the gateway IP address as defined on the IP Interface form. If the PING is successful, this test looks at the PING round trip delay.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) Table 3-346. 3-803 TEST #1379 Ping Test — Continued Error Code Test Result Description/ Recommendation 2801 ABORT No IP address defined. Verify IP Interfaces translations and retest. 2802 ABORT Different IP address pinged than software had allocated for the test. 1. Retry the command at 1-minute intervals a maximum of 3 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 3-804 NT Reset Test (#1381) This test is destructive. This test resets the circuit pack. The test is highly destructive and can only be initiated by a system technician-demanded reset board UUCSS command. Table 3-347.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPRO (Media Processor MAPD Circuit Pack) 3 3-805 NIC Query Test (#1383) This test is non-destructive. This test passes if the Ethernet port is connected and you can talk on the network. Otherwise it fails with no fail code or AUX data. Table 3-348. TEST #1383 NIC Query Test Error Code Test Result Description/ Recommendation None ABORT System resources required for this test are not available. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPROPT (TN802 MED PRO DSP PORT) 3 3-806 MEDPROPT (TN802 MED PRO DSP PORT) MO Name (in Alarm Log) Alarm Level MEDPROPT MINOR/WARNING Initial Command to Run test port UUCSS or PCSS [short/long] [repeat#] | [clear] Full Name of MO TN802 MED PRO DSP PT The MEDPROPT maintenance object monitors the health of the MEDPRO digital signal processors (DSPs).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPROPT (TN802 MED PRO DSP PORT) 3 Table 3-349.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPROPT (TN802 MED PRO DSP PORT) 3 3-808 System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order they are presented in Table 3-350. By clearing error codes associated with the DSP Capacity Query Test, for example, you may also clear errors generated from the other test in the testing sequence. Table 3-350.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPROPT (TN802 MED PRO DSP PORT) 3 Table 3-351. 3-809 DSP Capacity Query Test (#1382) — Continued Error Code Test Result 1-11 FAIL Some DSPs on the circuit pack have failed. The FAIL code is the number of bad DSPs reported. PASS All 11 DSPs are functioning and in-service. NO BOARD No board was detected by the test. 0 Description/ Recommendation 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MEDPROPT (TN802 MED PRO DSP PORT) Table 3-352. 3-810 TDM NIC Looparound Test (#1380) Error Code Test Result 1002 ABORT Description/ Recommendation The system could not allocate timeslots for the test. The system may be under heavy traffic conditions or it may have timeslots out of service due to TDM-BUS errors. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MEDPROPT (TN802 MED PRO DSP PORT) 3 Table 3-352. 3-811 TDM NIC Looparound Test (#1380) — Continued Error Code Test Result 0 NO BOARD Description/ Recommendation No board was detected by the test. 1. Resolve either wrong board (Error 125) or no board (Error 131) issues, if applicable. 2. Check that the board is properly translated and inserted. If so, check for hyperactivity (Error 1538).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-BD (MET Line Circuit Pack) 3 3-812 MET-BD (MET Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MET-BD MIN test board PCSS sh MET Line Circuit Pack MET-BD WRN test board PCSS sh MET Line Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 3-813 MET-LINE (MET Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MET-LINE MINOR test port PCSSpp l MET Line MET-LINE WARNING test port PCSSpp sh MET Line 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3-814 The Recall button is used in this system as a self-test button, and, when pressed, lights all of the lamps on the MET set and runs the ringer update. This section refers only to the MET-LINE maintenance that is performed. Note that MET-LINE maintenance is closely related to, and interacts with, the MET-BD (MET line circuit pack) maintenance in some instances.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 3-815 Hardware Error Log Entries and Test to Clear Values Table 3-353.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3-816 c. This error type indicates that the circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. d. This indicates that the EPF has been turned off due to the overcurrent condition at the voice terminal. Check for defective wiring, check for a damaged jack, and make sure the voice terminal is a MET set.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 3-817 Short Test Sequence Long Test Sequence D/ND1 NPE Crosstalk Test (#6) X ND Port Diagnostic Test (#35) X ND MFAT Electronic Power Feed Test (#56) X ND Hybrid Circuit and Conference Circuit Test (#57) X ND Order of Investigation Station Lamp Update Test (#60) X X ND Station Audits Test (#61) X X ND Ringer Update Test (#62) X X ND 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) Table 3-354. Error Code 1001 3-818 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-354. Error Code 2100 3-819 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3-820 Port Diagnostic Test (#35) This test checks a port’s battery feed circuitry. The battery feed circuitry is tested for proper battery voltage by testing the switchhook state. In response to the test message, the on-board firmware terminates the line and checks for switch-hook presence. The termination is then removed, and a check is made for no switch-hook presence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-355. Error Code 2000 3-821 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port. If this error type is present, then release the port via the release station command and run the test again. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3-822 short in the loop or a defective voice terminal. Depending on what condition is sensed, a message is returned stating that either the EPF was turned on successfully with no problems or that an overcurrent condition is sensed. This test is repeated once more five seconds later. If either test is not successful, the test aborts.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-356. Error Code 0 3-823 TEST #56 MET Electronic Power Feed Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) Table 3-357. Error Code 3-824 TEST #57 MET Circuit and Conference Circuit Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-357. Error Code 1004 3-825 TEST #57 MET Circuit and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension, attendant number, or trunk group/member number of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-357. Error Code 57 3-826 TEST #57 MET Circuit and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation Hybrid Circuit Test failed. This could result in noisy or bad connections. 1. Run circuit pack tests to check the Tone Generator circuit pack and the Tone Detector circuit pack, using test board PCSS short command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-358. Error Code 1 3-827 TEST #60 MET Line Station Lamp Updates Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port. If this error type is present, then release the port via the release station command and run the test again. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-358. TEST #60 MET Line Station Lamp Updates Test — Continued Error Code 0 3-828 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-359. Error Code 1 3-829 TEST #61 MET Line Station Audits Test Test Result Description/ Recommendation ABORT Internal System Error. ABORT The test was aborted due to an internal system error during the switchhook audit. 2 The test was aborted due to an internal system error during the bad scan inquiry.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-359. Error Code 3-830 TEST #61 MET Line Station Audits Test — Continued Test Result PASS Description/ Recommendation Hybrid Line Station Audits passed. 1. Although this test always returns a PASS result, it may enter Error Types 257 or 513 into the Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MET-LINE (MET Line) 3 Table 3-360. Error Code 3 3-831 TEST #62 MET Line Ringer Update Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port. If this error type is present, then release the port via the release station command and run the test again. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MIS (Management Information System) 3 3-832 MIS (Management Information System) MO Name (in Alarm Log MIS Alarm Level WRN Initial Command to Run release mis Full Name of MO Management Information System The Management Information System (MIS)/Call Management System (CMS) MO is used only for administering MIS translations, such as trunks and stations.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-BD 3 3-833 MMI-BD MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MMI-BD MAJOR test board PCSS l r# Multimedia Interface Circuit Pack MMI-BD MINOR test board PCSS l r# Multimedia Interface Circuit Pack MMI-BD2 WARNING test board PCSS s r# Multimedia Interface Circuit Pack 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects MMI-BD Figure 3-35.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-BD 3 3-835 Error Log Entries and Test to Clear Values Table 3-361.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-BD e. The circuit pack detected an Angel on-board hardware failure. The reported aux data values correspond to the following detected errors: 4352 - External RAM error 4253 - Internal RAM error 4355 - ROM Checksum error 4357 - Instruction set error Reset the circuit pack by using the busyout board PCSS, reset board PCSS, and release board PCSS commands.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-BD 3 Table 3-362. 3-837 System Technician-Demanded Tests: MMI-BD Short Test Sequence Order of Investigation Long Test Sequence Reset Board Sequence D/ND1 TSI Crosstalk (#6) X ND TSI Looparound Test (#1108) X ND MMI SYNC Status Test (#1123) X MMI SYNC Status Test (#1122) Control Channel Looparound Test SAKI Sanity Test (#52)2 X ND X ND X ND (#53)2 X D Continued on next page 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-BD Table 3-363. Error Code 1003 3-838 TEST #6 TSI Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate a tone detector for the test. The system is oversized for the number of tone detectors present, or some tone detectors are out-of-service. 1. Resolve any ‘‘TTR-LEV (TTR Level)’’ errors in the Error Log. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-BD Table 3-364. Error Code 3-839 TEST #1108 TSI Looparound Test Test Result ABORT Description/Recommendation Internal system error. This is an abnormal abort. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test. Either the traffic load on the system is very high or time slots is out-of-service due to TDM-BUS errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-BD 3-840 MMI Synchronization Status Test (#1122 and 1123) This test is non-destructive. To support applications involving multiple MMI circuit packs, the appropriate MMI circuit packs must be synchronized with one another. One such circuit pack is designated as the master sync source, which provides the synchronization signal onto the TDM bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-BD Table 3-365. Error Code 3-841 TEST #1122/1123 MMI Synchronization Status Test — Continued Test Result FAIL Description/Recommendation The MMI circuit pack is out of MMI synchronization. Run the long option of the test board command. 1. Wait up to 5 minutes, and then reset the circuit pack with these commands: busyout board PCSS, then reset board PCSS, followed by release board PCSS. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-LEV (Multimedia Interface Resource Level) 3 3-843 by failing the Archangel sanity scan test or is removed from service physically by removing the circuit pack from the carrier, no error/alarm is raised against either the MMI-BD or the MMI-PT maintenance objects.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-LEV (Multimedia Interface Resource Level) To resolve this alarm, correct the out-of-service problem by following these procedures: 1. See ‘‘MMI-PT’’ and ‘‘MMI-BD’’ and resolve any associated alarms. 2. If a MMI-LEV error/alarm exist and none has been raised against MMI-BD or MMI-PT maintenance objects, an MMI circuit pack may have been removed from service causing the MMI-LEV error/alarm.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-PT 3 3-845 MMI-PT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MMI-PT MAJOR test port PCSSpp l r# Multimedia Interface Port MMI-PT MINOR test port PCSSpp l r# Multimedia Interface Port MMI-PT WARNING test port PCSSpp l r# Multimedia Interface Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects MMI-PT Figure 3-36.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-PT 3 3-847 Error Log Entries and Test to Clear Values Table 3-367.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-PT 3 3-848 Run the Long Test Sequence for this MMI resource, and if any of the tests fail, follow the repair procedures for that test. If all tests pass, the cause of the problem might be with the VC pack. See the “VC-DSPPT” repair procedures. g. These errors are not related to VSP-MCU. They could be caused by network problems or from the customer endpoints.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-PT Table 3-368. Error Code 1000 3-849 TEST #1111 Resource Looparound Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. The port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of five times. 2. Use the status conference command to determine if there is an active conference.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects MMI-PT Table 3-368. Error Code 0, 1, 2 3-850 TEST #1111 Resource Looparound Test — Continued Test Result FAIL Description/Recommendation This resource cannot guarantee data integrity and is out-of-service. The following error codes indicate failure of a particular media loop: 0 = video 1 = audio 2 = low-speed data 1. Replace the circuit pack PASS The resource is functioning normally.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-SYNC 3 3-851 MMI-SYNC MO Name (in Alarm Log) MMI-SYNC 1. Alarm Level MINOR Initial Command to Run1 test board PCSS l r# Full Name of MO Multimedia Interface Circuit Pack Where P is the port network number (1 for PPN); C is the carrier designation (for example, A, B, or C); and SS is the address of the slot in the carrier where the circuit pack is located (for example, 01, 02, ..., and so forth).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects MMI-SYNC 3 3-852 If the MMI circuit pack that provides synchronization is craft busied out, it will not affect the PN synchronization. The signal is still provided by the busied-out pack. There is no affect on synchronization if the technician issues a release of the busied-out MMI. Synchronization is not affected by a warm start of the system (reset system 1).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) 3-853 OPS-LINE (DS1 OPS Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO OPS-LINE MINOR test station l DS1OPS Line OPS-LINE WARNING test station DS1OPS Line An analog Off-Premises Station (OPS) can be connected to the system through a DS1 link. A TN767 DS1 Interface circuit pack supports up to 24 DS1OPSs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) 3 3-854 Hardware Error Log Entries and Test to Clear Values Table 3-370.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) 3 3-855 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the NPE Crosstalk Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) Table 3-371. Error Code 1002 3-856 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors. Refer to TDM-BUS (TDM Bus) Maintenance documentation to diagnose any active TDM-BUS errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) 3 Table 3-371. Error Code Any 3-857 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The test failed. This can be due to on-board or off-board problems. Off-board problems of concern include EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators. Clear all off-board problems before replacing the board.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) Table 3-372. Error Code 3-858 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) Table 3-372. Error Code 1020 3-859 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or due to a more general error on the circuit pack. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) 3 Table 3-372. Error Code 0 3-860 TEST #7 Conference Circuit Test — Continued Test Result Description/ Recommendation PASS The port can correctly conference multiple connections. User-reported troubles on this port should be investigated using other port tests and by examining station, trunk, or external wiring.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) Table 3-373. Error Code 3-861 TEST #36 Audit and Update Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT The test was aborted because system resources required to run this test were not available. The port may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) 3 Table 3-373. Error Code TEST #36 Audit and Update Test — Continued Test Result 0 3-862 Description/ Recommendation PASS Trunk translation has been updated successfully. The current trunk states kept in the DS1 Interface circuit pack and switch software are consistent. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) 3 Table 3-374. Error Code 1005 3-863 TEST #312 DS1OPS Switchhook Inquiry Test — Continued Test Result ABORT Description/ Recommendation Test failed due to incompatible configuration administered in station administration. 1. Verify the station administration is the station assigned to Port 24 of the DS1 Interface circuit pack while common channel signaling is specified.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects OPS-LINE (DS1 OPS Line) Table 3-374. Error Code 0 2012 3-864 TEST #312 DS1OPS Switchhook Inquiry Test — Continued Test Result Description/ Recommendation PASS The station hook states in both switch software and DS1 Interface circuit pack are consistent. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3 3-865 PE-BCHL (PRI Endpoint Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PE-BCHL1 MINOR test port PCSSpp l PRI Endpoint Port PE-BCHL WARNING test port PCSSpp sh PRI Endpoint Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Multiple PRI Endpoints on a one line-side facility are separate and distinct within the facility. Non-overlapping contiguous sets of B-channels are associated with each PRI Endpoint, and the endpoint equipment is expected to initiate calls within these boundaries.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3-867 far-end terminal adapter. For example, if they do not respond to a Remote Layer 3 Query (see Test #260 for ISDN-PRI Signaling Link Port), the associated PRI Endpoint Port B-channels are placed into the Maintenance/Far-End service state. A PRI Endpoint Port is a port on a UDS1 interface circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) ■ Out-of-Service/Far-end (OOS/FE) A B-channel is initialized to this state when administered. The switch sends messages to the far-end terminal adapter to negotiate the B-channel into service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3-869 OOS/FE-PEND/INS (that is, out-of-service/far-end-Pending/in-service). The far-end has a certain amount of time to respond to the message. The service state reflects this pending state until the timer expires.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3-870 column indicates possible reasons why the port is in this state, and the right column suggests possible recovery mechanisms. If an alarm against PE-BCHL is present, it is indicated below the "X." NOTE: Refer to ‘‘Troubleshooting PRI Endpoint Problems’’ in Chapter 1, ‘‘Maintenance for csi systems’’ for a layered approach to the processing of PRI Endpoint problems.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Table 3-375. X Warn Alarm INS maint-FE Pend- ins maint- FE maint-NE Processor Interface Link busied out by system technician? Check link status. [MIPS only]. O/S- FE Pend- ins Service Message sent, waiting for reply from far-end terminal adapter (2 minutes).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Table 3-375. PRI Endpoint Port Service States — Continued INS maint-FE Pend- ins maint- FE maint-NE O/S- FE Pend- ins O/S-FE O/S-NE Possible Problem Source 3-872 Possible Recovery Route Signaling link has been down for over 90 seconds? X Warn Alarm See ISDN-SGRP, ISDN-LNK, PKT-INT and/or SYS-LINK and follow repair procedures.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3 3-873 Error Log Entries and Test to Clear Values Table 3-376.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) b. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate the associated errors (if any). c. The PRI Endpoint Port has been busied out by a busyout pri-endpoint command or by a busyout port command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) l. This error type appears when the switch receives an ISDN RESTART message for an ISDN port that is not idle. Usually, calls are not cleared via the RESTART message. Therefore, this error type may be associated with a dropped call report from a user.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3 Table 3-377.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Table 3-378. Error Code 1002 3-877 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM Bus errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Table 3-378. Error Code Any 3-878 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. The PE-BCHL is moved to the out-of-service/near-end state. 1. Replace the circuit pack. PASS The port is able to communicate over the TDM Bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Table 3-379. Error Code 3-879 TEST #7 Conference Circuit Test — Continued Test Result Description/Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Table 3-380. Error Code 3-880 TEST #36 Audit and Update Test Test Result Description/Recommendation ABORT Internal system error 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3 Table 3-381. Error Code 3-881 TEST #255 Signaling Link State Check Test Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1700 ABORT Rollabout video abort. The PRI terminal adapter associated with this PRI endpoint extension is detached from the circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3-882 a Service State Audit attempt is immediately attempted (that is, the switch does not wait for the 15 minute cycle, but instead tries to recover immediately). To investigate the status of this PRI Endpoint Port, issue the status pri-endpoint command. Table 3-382.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) 3-883 Call State Audit Test (#257) If a call is active on the port, the switches on both sides of the connection should agree on the ISDN state of the call as defined in the ISDN Protocol Specification. This test audits internal call state data by querying the far-end terminal adapter about the ISDN state of the call. It can be helpful when trying to clear a hung call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PE-BCHL (PRI Endpoint Port) Table 3-383. Error Code 3-884 TEST #257 Call State Audit Test — Continued Test Result FAIL Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals for a maximum of 5 times. PASS This switch sent a call state auditing message to the far-end terminal adapter to verify the state of the call active on this port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) 3-885 PKT-BUS (Packet Bus) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PKT-BUS MAJOR test pkt port l r 2 Packet Bus PKT-BUS MINOR test pkt port l Packet Bus PKT-BUS WARNING test pkt port l Packet Bus The Packet Bus consists of a single bus, and one such bus appears in the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) 3-886 A failure of one or more circuit packs that use the Packet Bus can cause a Packet Bus alarm. In addition, a Packet Bus failure can cause loss of service to one or more such circuit packs, as well as to the ports and endpoints associated with the ISDN-BRI circuit pack (BRI-PORT, ABRI-PORT, BRI-SET, BRI-DAT, and ASAI-ADJ).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) 3-887 d. In-line errors indicating possible Packet Bus failures are neither placed into the error log nor acted upon. Circuit pack port and endpoint maintenance objects thus affected include: ■ BRI-PORT, ABRI-PORT, BRI-SET, TBRI-PT ■ ASAI-ADJ, ASAI-PT, ASAI-EPT ■ ATT-PORT, ATT-ADJ, ATTE-PT, ATTE-AJ ■ LGATE-PT, LGATE-AJ ■ PGATE-PT ■ ETH-PT ■ PPP-PT ■ MEDPRO-RES e.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) 3 3-888 Error Log Entries and Test to Clear Values Table 3-384.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) 3-889 d. The Maintenance/Test Packet Bus port has detected open leads on the Packet Bus. The Aux Data value indicates the number of open leads. e. Packet circuit pack, port, and endpoint maintenance has been disabled due to a Packet Bus failure. The Aux Data value indicates which sources have reported errors that have caused maintenance to be disabled.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) 3 3-890 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when you are inspecting errors in the system. By clearing error codes associated with the Packet Circuit Pack Audit Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) Table 3-385. Error Code 2000 3-891 TEST #572 Maintenance/Test Circuit Pack Query Test — Continued Test Result ABORT Description/ Recommendation The test timed-out while waiting for an uplink CCMS response from the Maintenance/Test Packet Bus port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) Table 3-385. Error Code 3-892 TEST #572 Maintenance/Test Circuit Pack Query Test — Continued Test Result xxZZ Description/ Recommendation The last 2 digits of the error code indicate the total number of faulty Packet Bus leads detected by the Maintenance/Test Packet Bus port. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PKT-BUS (Packet Bus) 3 3-893 Packet Circuit Pack Audit Test (#573) This test determines whether Packet circuit packs have reported Packet Bus-related in-line errors within the last minute. If so, the failure code indicates whether one or more circuit packs have reported failures within the last minute.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3 3-894 PKT-INT (Packet Interface) MO Name (in Alarm Log) Alarm Level PKT-INT MAJOR reset packet-interface 1AS Packet Interface PKT-INT MINOR test packet-interface 1AS Packet Interface PKT-INT WARNING test packet-interface 1AS Packet Interface 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Figure 3-40.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) The links that pass through the Packet Interfaces are application links or system links: a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Packet Interface Replacement To replace a Packet Interface, follow the procedure to replace the TN798 Processor circuit pack: ■ Power down the system. ■ Replace the TN798 Processor circuit pack. ■ Power the system back up.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) ■ Packet Circuit Pack Maintenance The operation of Packet Interface 2 affects the operation and maintenance of other circuit packs connected to the Packet bus.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3 3-899 Error Log Entries and Test to Clear Values Table 3-387.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Notes: a. Error 1 occurs when background maintenance software has reset the Packet Interface as a fault recovery action. It is used to keep track of the number of times that the Packet Interface is reset, independent of whether or not the Reset test passed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3-901 c. Error 23 along with an associated MAJOR alarm indicates that Packet Interface translation data was loaded at boot time but the Packet Interface was not detected to be physically present 1. Reboot the system. If the error persists, replace the TN798 Processor circuit pack. d.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3-902 j. Error 1025 indicates a failure of the private Level 3 Looparound Test (Test #885). 1. If the Packet Interface has a MAJOR alarm: a. Reset the Packet Interface (reset packet-interface AS). b. Refer to the repair procedures for the Packet Interface Reset Test (#889). 2. If the Packet Interface is not alarmed, no action is required. k.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3-903 p. Errors 3074, 3073, and 3072 indicate Packet Interface Transmit Buffer Overflow, which means that the number of transmit buffers required by software exceeded the number available. A 3074 error is generated when the Packet Interface sends an in-line hardware error to maintenance software indicating transmit buffer overflow.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3 3-904 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Packet Interface Private Looparound test for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Table 3-388. Error Code 1006 1137 3-905 TEST #884 Memory Checksum Test Test Result ABORT Description/ Recommendation Packet Interface is in the out-of-service state so normal maintenance tests will not run. 1. Use the display system-parameters maintenance command to identify which C-LAN circuit pack is administered with the Bus Bridge.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Table 3-388. Error Code 1793 3-906 TEST #884 Memory Checksum Test — Continued Test Result FAIL Description/ Recommendation The Flash memory checksum test failed. The Packet Interface may still be operational but it will fail if a reset is executed. 1. Retry the command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3-907 the out-of-service state. Therefore, it is expected that the repair procedures associated with Abort Code 1137 (out-of-service) would normally be followed when failures with the Level 2 test occurs. Test #885 executes differently depending on which instance of Packet Interface is tested: 1. Packet Interface 1 (TDM Bus-based) - No hardware is tested.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) 3 Table 3-389. Error Code 1 3-908 TEST #885 Private Looparound Tests — Continued Test Result FAIL Description/ Recommendation The Private Link Broadcast looparound test failed. The Packet Interface will enter a fatal fault state when this occurs and the Packet Interface Maintenance software should put the Packet Interface in a out-of-service state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Table 3-390. Error Code 1006 1137 3-909 TEST #886 Maintenance Looparound Test Test Result ABORT Description/ Recommendation Packet Interface is in the out-of-service state so normal maintenance tests will not run on it. 1. Use the display system-parameters maintenance command to identify which C-LAN circuit pack is administered with the Bus Bridge.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Table 3-390. Error Code 1-3 3-910 TEST #886 Maintenance Looparound Test — Continued Test Result FAIL Description/ Recommendation The test failed. Maintenance was unable to establish a looparound link from the Packet Interface back to itself or was unable to receive data that was sent out over one side of the looparound link. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Table 3-391. Error Code 1006 1137 3-911 TEST #887 Read and Clear Board Counters Test Result ABORT Description/ Recommendation Packet Interface is in the out-of-service state so normal maintenance tests will not run on it. 1. Use the display system-parameters maintenance command to identify which C-LAN circuit pack is administered with the Bus Bridge.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Table 3-391. Error Code 256 512 768 3-912 TEST #887 Read and Clear Board Counters — Continued Test Result FAIL (cont’d.) Description/ Recommendation If error code 512 or 768 is reported for a Packet Interface, the receive FIFO in the Packet Interface has overflowed. This may be an indication that additional Packet Interface capacity is required.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PKT-INT (Packet Interface) Table 3-392. Error Code 1334 3-913 TEST #889 Reset Test Test Result ABORT Description/ Recommendation The Packet Interface command queue is full. This should be a temporary condition caused by a high rate of commands being sent to a Packet Interface.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-LINK (Property Management System Link) 3-915 Procedures for Restoring the PMS Link 1. Determine the status of the PMS Link. Enter status pms command and make sure that the PMS Link is not busied out for maintenance. If the link is "down," then continue with the next step. 2. Where does the PMS Link connect? Enter display system hospitality and find out the destinations of the PMS Link. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PMS-LINK (Property Management System Link) 3 3-916 Hardware Error Log Entries and Test to Clear Values Table 3-393.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-LINK (Property Management System Link) b. The Link Retry Test (#215) fails.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-LINK (Property Management System Link) 3-918 for five minutes before attempting to set up the link again. If this error type recurs frequently (that is, more than once a month), advise the customer to call the vendor of the PMS to check out the PMS device. Once the PMS Link is successfully established, this error disappears from the Hardware Error Log (see Note).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-LINK (Property Management System Link) l. Error Type 2817: Aux values of concern: 10x The PMS violated the application protocol. The first message after a request to initiate a database exchange was not the start of a database exchange. The message is processed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PMS-LINK (Property Management System Link) 3 3-920 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Link Retry Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-LINK (Property Management System Link) 3-921 Link Retry Test (#215) This test sends a message to the PMS software process to make a data call to the extension where the PMS device connects. If the PMS Link is already up, then this test passes without making any data call. Table 3-395.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-PRNT/JNL-PRNT (PMS Printer Link) 3-922 PMS-PRNT/JNL-PRNT (PMS Printer Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PMS-PRNT/JNLPRNT MINOR test journal pms-log/wakeup-log l PMS Printer/ Journal Printer PMS-PRNT/JNLPRNT WARNING test journal pms-log/wakeup-log PMS Printer/ Journal Printer NOTE: PMS-PRNT stands for the pms-log printer.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-PRNT/JNL-PRNT (PMS Printer Link) 3-923 Procedures for Restoring the PMS Printer Link 1. Determine the status of the PMS Printer Link. Enter status journal-printer wakeup-log|pms-log command and make sure that the journal printer link is not busied out for maintenance. If the link is down, then continue to the next step. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PMS-PRNT/JNL-PRNT (PMS Printer Link) 3 3-924 Error Log Entries and Test to Clear Values Table 3-396.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PMS-PRNT/JNL-PRNT (PMS Printer Link) 3 3-925 Channel 04). Check the connectivity of wire and cable among wall jacket, data module, and the printer device. Enter status data and verify that the data extension of the printer device is in the in-service/idle state. If the data extension is not available, then refer to the ‘‘Procedures for Restoring the PMS Printer Link’’ section for resolution.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-PRNT/JNL-PRNT (PMS Printer Link) Table 3-397. Error Code 3-926 TEST #213 Link Tear Down Test Test Result Description/ Recommendation 40 ABORT Internal system error 50 ABORT Internal system error 1. Retry the command at 1minute intervals a maximum of 5 times. 1010 ABORT The link has been busied out to out-of-service. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PMS-PRNT/JNL-PRNT (PMS Printer Link) Table 3-398. Error Code 3-927 TEST #215 Link Retry Test Test Result Description/ Recommendation 10 ABORT Internal system error 20 ABORT Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 30 ABORT Internal system error 1. Refer to the ‘‘Procedures for Restoring the PMS Printer Link’’ section for instructions.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) 3 3-928 PPP-PT (Control LAN Packet/Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO PPP-PT MAJOR test port UUCSSpp long PPP Port Maintenance PPP-PT MINOR test port UUCSSpp long PPP Port Maintenance PPP-PT WARNING test port UUCSSpp PPP Port Maintenance 1. UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) 3 3-929 Error Log Entries and Test to Clear Value Table 3-399.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) 3-930 2. Refer to SCOTCH Synchronous Looparound Test (#1275) repair procedures to verify repair. 3. Clear the alarm (test port UUCSSpp long clear). c. Error Type 513: PPP link lost end-to-end connectivity. 1. Test for hardware problem (test port UUCSSpp long). 2. Run TDM Looparound Test (#1285) and refer to repair procedures if there is a hardware problem.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) 3 Error Type Application 1793 Unused 1794 DCS 1795 AUDIX 1796 CMS 1797 ISDN Gateway 1798-1920 Reserved for future 3-931 Aux Data indicates the internal application number. h. Error Type 2305-2816: System software detected a session is down. Aux Data indicates the session number. These are log only errors. Error types 2305-2560 are for session numbers 1-256.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) 3-932 TDM Looparound Test (#1285) NOTE: This test is destructive. This test verifies whether the CLAN PPP port can send and receive data on the TDM bus. This test has a tone generator send tones on a timeslot, and it has a tone receiver receive tones on another timeslot. The tones are looped through the ppp port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) Table 3-401. Error Code 2000 3-933 TEST #1285 TDM Looparound Test — Continued Test Result ABORT Description/ Recommendation Did not receive circuit pack test response within the allowable time period. 1. If this problem persists, reset the circuit pack (busyout board UUCSS, reset board UUCSS, and release board UUCSS). 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) Table 3-402. Error Code 1000 3-934 TEST #1275 SCOTCH Synchronous Looparound Test Test Result ABORT Description/ Recommendation The port is in use or PPP link is connected. 1. Determine when the port is available for testing (status clan-port UUCSSpp). 2. The port may be forced to the idle state by executing a busyout port UUCSSpp command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) Table 3-402. Error Code 2100 3-935 TEST #1275 SCOTCH Synchronous Looparound Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run test. 1. Retry the command at 1-minute intervals, up to 5 times. 2. Escalate if the problem persists. FAIL CLAN circuit pack detected test failure. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) Table 3-403. Error Code 1125 3-936 TEST #1281 TCP/IP Ping Test — Continued Test Result ABORT Description/ Recommendation PPP link not in service. 1. Verify whether ppp link is in service (status port UUCSSpp or status link n). 2. If the ppp link is not in service, release the link (release link n or release port UUCSSpp). 3. Repeat the test. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) Table 3-403. Error Code 1007 3-937 TEST #1281 TCP/IP Ping Test — Continued Test Result FAIL Description/ Recommendation Ping to the destination failed due to the destination down. 1. A PPP destination or a component in the path (e.g., DS1 trunk) may be down. Check the status of the destination or other components in the path. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) 3 Table 3-404. Error Code 1124 3-938 TEST #1286 Session Status Test Test Result ABORT Description/ Recommendation ppp link is not enabled. 1. Verify that the ppp link is enabled (status port UUCSSpp, status link n, or display data-module). 2. If the link is not enabled, enable the link (change data-module). 3. Repeat the test. 4. Escalate if the problem persists.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) 3 Table 3-404. Error Code TEST #1286 Session Status Test — Continued Test Result 2 3-939 FAIL Description/ Recommendation System software indicates all PPP sessions are down (ALL DOWN). 1. Test the port (test port UUCSSpp) to verify the SCOTCH Synchronous Looparound Test (#1275) result. 2. If test passes, wait for system software to indicate ALL UP. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PPP-PT (Control LAN Packet/Port) Table 3-405. Error Code 2100 3-940 TEST #1279 PPP Link Status Inquiry Test — Continued Test Result ABORT Description/ Recommendation Could not locate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals, up to 5 times. 2. Escalate if the problem persists. 2500 ABORT Internal system error. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) 3 3-941 PR-MAINT (Maintenance Processor) MO Name (in Alarm Log) PR-MAINT 1. Alarm Level Initial Command to Run MIN test processor a/b sh/l Full Name of MO Maintenance/Tape Processor1 The full Name of the MO in a 386 system is Maintenance Processor.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) 3 3-942 Error Log Entries and Test to Clear Values Table 3-406.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) 3 3-943 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the MTP Reset Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) 3-944 MTP Reset Test (#101) This test is destructive. The test resets the Maintenance/Tape Processor. The destructive nature of this test causes the following: Table 3-407.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) Table 3-407. Error Code 3-945 TEST #101 MTP Reset Test — Continued Test Result PASS Description/ Recommendation The Maintenance/Tape Processor was reset, and it passed initialization correctly. The other MTP tests should be examined to verify that the MTP is functioning correctly. 1. Enter test processor a/b and verify that the MTP is functioning correctly.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) Table 3-408. Error Code 1131 3-946 TEST #102 MTP Outpulse Relay Test — Continued Test Result ABORT Description/ Recommendation INADS port is busy because the system is reporting alarms to INADS, or because INADS is dialed into the system. 1. Wait about ten minutes and then re-enter the command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) Table 3-408. 3-947 TEST #102 MTP Outpulse Relay Test — Continued Error Code Test Result 10206 ABORT Description/ Recommendation System could not determine if the testing of the INADS port is administered. 1. Enter the change system-parameters maintenance command. Verify that the "Test Remote Access Port?" field is set to "y." 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) Table 3-409. Error Code 1018 3-948 TEST #103 MTP Analog Loop Around Test — Continued Test Result ABORT Description/ Recommendation The test has been disabled via administration. 1. To enable the test, issue the change system-parameters maintenance command, and set the Test Remote Access Port field to "y".
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) Table 3-409. Error Code 10304 3-949 TEST #103 MTP Analog Loop Around Test — Continued Test Result FAIL Description/ Recommendation MTP reported test failure. The system is not able to reliably contact INADS with alarm data. The system continues to provide good service. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) 3-950 NOTE: A dial-up (through the INADS port) does not display the results discussed in the previous paragraph. However, a dial-up through data channels does display these results. Table 3-410.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) 3-951 MTP Sanity Handshake Test (#106) This test is a nondestructive test. The MTP Sanity Handshake Test is simply a query from a maintenance process to the MTP. The MTP must reply for the test to pass. Table 3-411.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) Table 3-412. 3-952 TEST #228 MTP Manager I Loop Around Test Error Code Test Result 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes. 1000 ABORT The system software resources required for this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MAINT (Maintenance Processor) 3-953 MTP Auxiliary Loop Around Test (#229) This test is a nondestructive test. The test places the Auxiliary channel of the MTP into a loop around mode, and it verifies the data integrity of the channel. The Auxiliary channel is used as the CDR output port. Table 3-413.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PR-MEM (RISC Memory) 3 3-954 PR-MEM (RISC Memory) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PR-MEM1 MAJOR test memory a lo c RISC Memory PR-MEM1 MINOR test memory a sh c RISC Memory 1. The MO is ‘‘PR-MEM’’ because all of the Memory used by the Processor is on the TN798 Processor circuit pack. The RISC Memory contains the DEFINITY software and firmware.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PR-MEM (RISC Memory) 3 3-955 Error Log Entries and Test to Clear Values Table 3-414.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MEM (RISC Memory) 3-957 Read All Memory Test (#85) This test is a nondestructive test. The test reads every memory location in memory. A failure of this test indicates a DRAM failure in the Processor circuit pack. DRAM is replaceable and installed in 3 Single Inline Memory Module (SIMM) sockets on this circuit pack. Table 3-415.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MEM (RISC Memory) Table 3-416. Error Code 100 3-958 TEST #86 Text Checksum Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command. 2500 ABORT Internal system error 1. Retry the command. 1-7 FAIL The system may or may not continue to operate correctly.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MEM (RISC Memory) Table 3-417. Error Code 1-7 3-959 TEST #87 Memory Parity Error Detection Test — Continued Test Result FAIL Description/ Recommendation The parity detection circuitry is not working correctly. If the system can still provide service, this indicates that the Processor circuit pack has a problem but can still function. 1. The Processor circuit pack should be replaced.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PR-MEM (RISC Memory) Table 3-419. Error Code 100 3-960 TEST #908 Memory Burst Read Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command. 1022 1335 2500 ABORT 1-7 FAIL Internal system error 1. Retry the command. The Burst Read circuit is not functioning properly. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PRI-CDR/SEC-CDR (PRI-CDR Link) The data extension can be a PDM, MPDM, DTDM, or ADU. The PDM, MPDM, and DTDM connect to a Digital Line Port of TN754 or TN754B Digital Line circuit pack; ADU connects to a Data Line Port of TN726 Data Link circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PRI-CDR/SEC-CDR (PRI-CDR Link) 3 3-963 If the destination is "eia," then look for PR-MAINT errors in the Hardware Error Log. If present, refer to ‘‘PR-MAINT (Maintenance Processor)’’ Maintenance documentation. 4. Is a data channel on the TN798 Processor circuit pack in the in-service/idle state? Enter list data command and find out the extension numbers of data channels.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PRI-CDR/SEC-CDR (PRI-CDR Link) 3 Table 3-420. Error Type 3-964 CDR Link Maintenance Error Log Entries — Continued Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value1 1025 (d) 1281 (e) Continued on next page 1. 2. 3. The MTP Reset Test (#101) logs you off. The MTP Dual Port Ram Test (#104) can also log you off.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PRI-CDR/SEC-CDR (PRI-CDR Link) 3 3-965 d. This error indicates that the CDR output device is in an off-line state, for example, paper jam or paper out for a printer device. The CDR link is torn down. Check the CDR output device and act promptly to put it back to on-line state. Enter test cdr-link primary|secondary command to set up the CDR link. e.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PRI-CDR/SEC-CDR (PRI-CDR Link) Table 3-421. 3-966 TEST #213 Link Tear Down Test Error Code Test Result 40 ABORT Internal system error 50 ABORT Internal system error Description/ Recommendation 1. Retry the command at 1-minute intervals a maximum of 5 times. 1010 ABORT The CDR link has been busied out to out-of-service. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PRI-CDR/SEC-CDR (PRI-CDR Link) Table 3-422. Error Code 3-967 TEST #215 Link Retry Test Test Result Description/ Recommendation 10 ABORT Internal system error 20 ABORT Internal system error. Internal error in Maintenance Action Process (MAP). MAP returns an error back to maintenance script (HMM). Timer expires while waiting for the reply from MAP. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PROCR (RISC Processor Circuit Pack TN798) 3 Table 3-423.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PROCR (RISC Processor Circuit Pack TN798) 3 3-970 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Processor Bus Time-out Exception Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PROCR (RISC Processor Circuit Pack TN798) 3-971 b. There are Functional Memory Test errors against the Processor circuit pack. This test is run only via a reset system 4 command or a reset system 5 command. c. Refer to ‘‘PR-MAINT (Maintenance Processor)’’ for a description of these tests. Processor BOOTPROM Checksum Test (#80) This test is a nondestructive test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PROCR (RISC Processor Circuit Pack TN798) Table 3-425. Error Code 3-972 Test #82 Processor Bus Time-out Exception Test Test Result Description/ Recommendation 100 ABORT The test did not complete within the allowable time period. 2500 ABORT Internal system error 1. Retry the command. FAIL The interrupt was not detected or acted upon. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PROCR (RISC Processor Circuit Pack TN798) 3-973 Processor Cache Audit (#896) This nondestructive audit checks the state of the Cache Parity bit maintained by the RISC CPU. If this bit is set, there may be problems with either the CPU, the Instruction, or Data Cache.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects PROCR (RISC Processor Circuit Pack TN798) Table 3-428. Error Code 100 3-974 Test #900 Processor Write Buffer Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command. 2500 ABORT Internal system error 1. Retry the command. FAIL The Processor Write Buffer is not operating correctly. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects PROC-SAN (Process Sanity Audits) 3 3-975 PROC-SAN (Process Sanity Audits) MO Name (in Alarm Log) PROC-SAN Alarm Level none Initial Command to Run none Full Name of MO Process Sanity Audits The Process Sanity Audits MO is responsible for monitoring the sanity of software processes in the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects RING-GEN (Analog Ring Generator) 3 3-976 RING-GEN (Analog Ring Generator) MO Name (in Alarm Log) Alarm Level RING-GEN 1. MAJOR Initial Command to Run1 test environment P Full Name of MO Analog Ring Generator Where P is an appropriate port network number determined via the Port field from the Alarm or Error Log. All analog phones must be provided with a ringing voltage.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects RING-GEN (Analog Ring Generator) 3 3-977 Short Test Sequence Long Test Sequence D/ND1 Analog Ring Generator Initialization Test (#117) X X ND Analog Ring Generator Query Test (#118) X X ND Single-Carrier Power Query Test (#79) X X ND Emergency Transfer Query Test (#124) (a) X X ND External Alarm Lead Query Test (#120) (b) X X ND Order of Investigation 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects RING-GEN (Analog Ring Generator) Table 3-430. Error Code 1005 3-978 TEST #117 Analog Ring Generator Initialization Test — Continued Test Result Description/ Recommendation ABORT The tone/clock is unable to read the analog ringing voltage level when the tone/clock is in the Processor Interface slot. This test is not available for the Processor Port Network in this configuration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects RING-GEN (Analog Ring Generator) Table 3-431. Error Code 3-979 TEST #118 Analog Ring Generator Query Test — Continued Test Result FAIL Description/ Recommendation This failure indicates that there is no ringing voltage in the carrier where the active tone/clock circuit pack resides. Other carriers may or may not have ringing voltage. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects S-SYN-BD (Speech Synthesis Circuit Pack) 3 3-980 S-SYN-BD (Speech Synthesis Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO S-SYN-BD MIN test board PCSS sh Speech Synthesis Circuit Pack S-SYN-BD WRN test board PCSS sh Speech Synthesis Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) 3 3-981 S-SYN-PT (Speech Synthesis Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO S-SYN-PT MAJOR test port PCSSpp sh Speech Synthesis Port S-SYN-PT MINOR test port PCSSpp l Speech Synthesis Port S-SYN-PT WARNING test port PCSSpp sh Speech Synthesis Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) 3 3-983 b. This error type indicates that the circuit pack been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. c. A transient error that does not cause an alarm can occasionally occur during a SPE, TDM BUS, or Tone Clock interchange. Test the port and follow the instructions for conference Test (#7). d.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-432. Error Code 3-984 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-432. Error Code 3-985 TEST #6 NPE Crosstalk Test — Continued Test Result Any FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. 1. Replace the circuit pack. PASS The port is correctly using its allocated time slots.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-433. 3-986 TEST #7 Conference Circuit Test — Continued Error Code Test Result 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. Description/ Recommendation 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-434. Error Code Any 3-987 TEST #163 Speech Synthesis DTMF Receiver — Continued Test Result FAIL Description/ Recommendation DTMF tones were not detected. This type of failure may cause features using touch-tone input to the Speech Synthesis Port to malfunction. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-435. Error Code TEST #164 Speech Synthesis DTMF Receiver Inquiry Test — Continued Test Result Any 3-988 FAIL Description/ Recommendation The DTMF receiver for this port is insane. 1. If the test fails again, replace the circuit pack. PASS The DTMF receiver for this port is sane.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-436. Error Code 1021 3-989 TEST #165 Speech Synthesis DSP Tone Test — Continued Test Result ABORT Description/ Recommendation The 440-Hz tone was not detected by the Tone Detector circuit and inter-digit time-out has occurred on the Tone Detector circuit. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-437. Error Code 3-990 TEST #166 Speech Synthesis Memory Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-438. Error Code 3-991 TEST #167 Speech Synthesis SSD Inquiry Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-439. Error Code 3-992 TEST #168 Speech Synthesis PSS Handshake Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects S-SYN-PT (Speech Synthesis Port) Table 3-440. Error Code 3-993 TEST #169 Speech Synthesis Parameter Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SW-CTL (Switch Control) 3 3-995 SW-CTL (Switch Control) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO SW-CTL MINOR test network-control a sh Switch Control SW-CTL MAJOR test network-control a sh Switch Control The Switch Control resides on the TN798 Processor circuit pack. The data channels (DATA-BD and DATA-CHL) also reside on the Processor circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SW-CTL (Switch Control) 3 Table 3-441.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SW-CTL (Switch Control) 3-997 faulty signals from the PPN cabinet Tone-Clock circuit pack. See TDM-CLK (TDM Bus Clock) Maintenance documentation for the procedures needed to diagnose Tone-Clock circuit pack troubles. e. This error indicates a loss of handshake between SW-CTL and the system software. Look for and resolve all other SW-CTL errors.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SW-CTL (Switch Control) 3-999 Table 3-442. TEST #92 Control Channel Interface Test Error Code Test Result Description/ Recommendation 2012 ABORT Internal system error 2013 2100 none ABORT Could not allocate the necessary system resources to run this test. other FAIL 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SW-CTL (Switch Control) 3-1000 Table 3-443. TEST #93 Switch Control Reset Test Error Code Test Result Description/ Recommendation 2012 ABORT Internal system error 2013 2100 none ABORT Could not allocate the necessary system resources to run this test. 2000 or None FAIL 1. Retry the command at 1-minute intervals a maximum of 5 times. The Switch Control could not be successfully reset.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SW-CTL (Switch Control) Table 3-444. Error Code 3-1001 TEST #94 Control Channel Transmission Test — Continued Test Result Description/ Recommendation 2012 ABORT Internal system error 2013 2100 none ABORT Could not allocate the necessary system resources to run this test. 0 FAIL 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SW-CTL (Switch Control) Table 3-445. Error Code 1000 3-1002 TEST #95 Time of Day Clock Test Test Result ABORT Description/ Recommendation The test was interrupted by a higher priority task. 1. Rerun the test at 1-minute intervals a maximum of 5 times. 2. If the test aborts 5 times, wait until the system is less heavily used and rerun the test at that time.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects SYNC (Synchronization) Issue 1 April 2000 3-1004 Synchronization Troubleshooting For Stratum 4 operation, major and minor alarms indicate that there is a problem with the system synchronization references. These alarms are resolved when the alarmed synchronization reference is restored.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SYNC (Synchronization) 3 Table 3-446. 3-1006 Synchronization Error Log Entries — Continued Error Type Aux Data 769 (e) 1793 4 2049 (f) (h)4 2305 (g) (h) 4 Associated Test Alarm Level On/Off Board Test to Clear Value None MAJOR/ WARNING3 OFF None 0-50 None MAJOR/ WARNING OFF enable sync 0 None WARNING OFF None 0 None WARNING OFF None Continued on next page 1. 2. 3. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYNC (Synchronization) 3-1007 5. Execute the disable synchronization-switch and the enable synchronization-switch commands. These two commands (when executed together) switch the system synchronization reference to the primary DS1 interface circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYNC (Synchronization) 3-1008 2. Error 2049: ■ Test the Tone-Clock circuit packs in the master and slave port networks via the test tone/clock PC long command. Check the Error Log for TDM-CLK errors and verify that TDM Bus Clock Test #148 passes successfully. If Test #148 fails with an Error Code 2 through 32, refer to “TDM-CLK” to resolve the problem. If not, continue with the following steps.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SYNC (Synchronization) 3 3-1009 Short Test Sequence Order of Investigation Test Synchronization Test (#417) 1. X Long Test Sequence X D/ND1 ND D = Destructive; ND = Nondestructive Test Synchronization Test (#417) This test updates all the Synchronization Maintenance component circuit packs with the correct information regarding their role in providing synchronization for the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYS-LINK (System Links) 3-1010 SYS-LINK (System Links) MO Name (in Alarm Log) SYS-LINK Alarm Level WARNING Initial System Technician Command to Run test sys-link PCSSpp Full Name of MO SYSTEM LINKS System Links are packet links that originate at the Packet Interface board and traverse various hardware components to specific endpoints.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYS-LINK (System Links) 3-1011 Common procedure for repairing link problems The state of a system link is dependent on the state of the various hardware components that it travels over. To resolve any problems associated with a system link, use the following procedure. The switch maintains a list of hardware components over which the link travels called the hardware path.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYS-LINK (System Links) Table 3-448. Error Type 3-1012 SYS-LINK Error Log Entries — Continued Aux Data 1537 (g) Associated Test Alarm Level WARNING On/Off Board OFF Test to Clear Value test sys-link PCSSpp l cl 1793 (h) WARNING OFF test sys-link PCSSpp l cl 2049 (i) WARNING OFF test sys-link PCSSpp l cl Continued on next page Notes: a. Error Type 13: indicates that the link went down.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYS-LINK (System Links) 3-1013 e. Error Type 1025: This error indicates that the link has been reset. Manifest effect of this error is that information packets queued at the time of reset are been lost. The system link is alarmed if 20 or more errors of this type are detected within 10 minutes. To correct the problem, follow the Common Procedure described above. Clear errors and wait for 10 minutes. f.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SYS-LINK (System Links) 3 3-1014 down. The other path, the faulted path is present if the link has ever gone down or never come up. If the link came up and went down, then the faulted path is marked "Present". If the link never came up, the faulted path is marked "Default". Either case, it represents the path on which the link was attempted or established unsuccessfully.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYS-PRNT (System Printer) 3-1016 Procedures for Restoring the System Printer Link The following procedures should be followed to restore the System Printer Link: 1. Determine the status of the System Printer Link via the status sp-link command. Verify that the System Printer Link is not busied out for maintenance.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SYS-PRNT (System Printer) 3 3-1017 5. Verify the availability of the external SYS-PRNT output device as follows: Make sure that the SYS-PRNT output device is on-line and ready-for-service. Check the physical connectivity between the Data Module and the SYS-PRNT output device or between the EIA port on the backplane of the switch and the SYS-PRNT output device. 6.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SYS-PRNT (System Printer) 3 3-1018 3. 4- time-out during setup attempt. Most likely due to problem with physical link or printer status. 4. internal system error. Most likely temporary/sporadic failure. 5. the data module the printer is trying to use is busy with another call. Use the Status data module command to determine when the port is available for testing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYS-PRNT (System Printer) 3-1019 Link Tear Down Test (#213) This test is destructive. The Link Tear Down Test disconnects the existing link between DEFINITY Generic 1 and the external SYS-PRNT output device. If the link has been disconnected already, this test just returns PASS. All resources allocated for a System Printer Link are released after this test. Table 3-451.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SYS-PRNT (System Printer) 3 3-1020 Table 3-452. TEST #215 Link Retry Test Error Code 10, 20 Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 2 times. 30 ABORT Internal system error 1. Refer to the ‘‘Procedures for Restoring the System Printer Link’’ section for recommended maintenance strategy.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects SYSTEM (System) 3 3-1021 SYSTEM (System) MO Name (in Alarm Log) SYSTEM 1. Alarm Level None Initial Command to Run1 Full Name of MO None SYSTEM SYSTEM only has errors associated with it and thus only appears in the Error Log and not in the Alarm Log. There are no tests that can be run with SYSTEM.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects SYSTEM (System) 3-1022 Notes: a. A System Restart Level 3 was requested. b. A System Restart Level 2 was requested. This can happen due to a loss of tones (due to a faulty Tone-Clock circuit pack). c. A System Restart Level 1 was requested. d. A process trapped. e. This error appears when patching, and subsequently applying the patch by a craft-requested reset system 1. f.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) 3 3-1023 TBRI-BD (TN2185 ISDN Trunk-Side BRI) MO Name (in Alarm Log) TBRI-BD 1. Alarm Level MINOR Initial Command to Run 1 test board PCSS l r# Full Name of MO TBRI-BD Where P is the port network number (1), C is the carrier designation (A, B, or C), and SS is the the carrier slot address where the circuit pack is located (1, 2, and so forth).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) 3-1024 S PBX CO V NT2 TE 4-Wire PRI 1 S R NT2 U LT 4-Wire 2 T NT1 TE NT 4-Wire NT 2-Wire NT2 3 LT 4 LT S/T U NT1 NT 2-Wire NT2 Terminal Adapter T NT 4-Wire U NT1 NT 2-Wire S/T T TE NT 2-Wire TE TE 5 PBX ISDN Interface Reference Points Figure 3-42.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) 3 3-1025 4 TN2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 5 TN2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 1. Network Termination 2 (NT2), that terminates Layer 1 and higher layers. PBXs, LANs, and terminal controllers typically provide NT2 functionality including protocol handling and multiplexing for Layers 2 and 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) 3 Table 3-454. Error Type 3-1026 TBRI-BD Error Log Entries — Continued Aux Data 3840(l) 4096 to 4101 3842 (m) 46095 3843 (n) 46097 Associated Test Alarm Level On/Off Board Test to Clear Value Continued on next page 1. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) 3-1027 e. The circuit pack cannot update and read back NPE/NCE memory. This error can be ignored, but may lead to other errors against this circuit pack. f. The TN2185 board notifies maintenance software that it has detected a parity error while accessing its dynamic RAM (that stores the board’s translation information and downloadable application firmware).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) 3-1028 If there are no Packet Bus alarms, reset the circuit pack with the busyout board PCSS and reset board PCSS commands. If the Circuit Pack Restart Test (#594) passes, then the on-board circuitry is healthy. Retire the alarm with the test board PCSS long clear command. If the Circuit Pack Restart Test (#594) fails, replace the circuit pack. k.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) 3 3-1029 System Technician-Demanded Tests: Descriptions and Error Codes When inspecting errors in the system, always investigate tests in the order listed below. By clearing error codes associated with the Control Channel Loop Around Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-BD (TN2185 ISDN Trunk-Side BRI) Table 3-455. Error Code 2000 3-1030 TEST #595 LAN Receive Parity Error Counter Test Test Result ABORT Description/ Recommendation Response to the test was not received from the circuit pack within the allowable time period. 1. If the test aborts repeatedly a maximum of 5 times, reset the circuit pack via the busyout board PCSS and reset board PCSS commands. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3 3-1031 TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TBRI-PT MAJOR test port PCSS l r# TBRI-PT TBRI-PT MINOR test port PCSS l r# TBRI-PT TBRI-PT WARNING test port PCSS s r# TBRI-PT 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1032 S PBX CO V NT2 TE 4-Wire PRI 1 S R NT2 U LT NT1 NT 2-Wire 4-Wire 2 T TE NT 4-Wire NT2 3 LT 4 LT S/T U NT1 NT 2-Wire NT2 Terminal Adapter T NT 4-Wire U NT1 NT 2-Wire S/T T TE NT 2-Wire TE TE 5 PBX ISDN Interface Reference Points cydfisdn RPY 072397 Figure 3-43.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3 3-1033 U Basic Rate network-side 2-wire line interface. 1 TN2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 2 TN2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 3 2-Wire ISDN-BRI circuit pack 4 TN2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 5 TN2185 ISDN-BRI 4-Wire S Interface (Trunk Side) 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3 Table 3-456.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1035 c. Error Type (513): On-board hardware failure. The FIFO RAM buffers have overflowed, indicating a hardware problem. d. Error Type (514): Transmit FIFO Overflow - This error indicates that the circuit pack is having problems transmitting data to the TDM D-Channel.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1036 i. Error Type (1538): This error occurs when a frame with a bad CRC is received by the BRI trunk board. This error only occurs on a system that switches the packet implementation of the D-channel over the TDM bus. This error indicates an off board problem related to the packet implementation of the TDM D-Channel. j.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1037 s. Error Type (3590): An activated BRI port receives a frame containing a DLCI over a D-Channel for which it does not have a translation. This error normally indicates an off-board problem related to a state mismatch between the far-end and the switch. This error is logged only. t.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3 3-1038 System Technician-Demanded Tests: Descriptions and Error Codes When inspecting errors in the system, always investigate tests in the order listed below. By clearing error codes associated with the Control Channel Loop Around Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1039 NPE Crosstalk Test (#617) This test is conditionally destructive. One or more NPEs reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain and provides conferencing functions on a per-port basis.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 3-459. Error Code 1, 2 3-1040 TEST #617 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error, causing noisy and unreliable connections. Error code 1 indicates that the NPE Crosstalk Test failed on Channel B1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 3-460. Error Code 1015 3-1041 TEST #618 BRI Port Local LAN Loop Around Test Result ABORT Description/ Recommendation The port is not out-of-service. 1. Use the status bri-port PCSSpp command to determine the status of the port. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1042 This Looparound Test runs the following individual tests on the two B-channels (B1 and B2) associated with the port: ■ A Looparound Test across the TDM Bus for B1. ■ A Conference Circuit Test for B1. ■ A Looparound Test across the TDM Bus for B2. ■ A Conference Circuit Test for B2. The tests are run in the above order.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 3-461. Error Code 3-1043 TEST #619 BRI Port Local TDM Loop Around — Continued Test Result Description/ Recommendation 1005 ABORT This test is not valid for this type of translation. Ports administered as ASAI or ADJK cannot run this test because the B channels associated with the port are not used by ASAI or Lucent Adjunct Links.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1044 error. The test passes if the value of the counter is 0 (that is, the error is cleared). If the counter is non-zero, the test fails, and the value of the counter is displayed in the Error Code field. Table 3-462.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 3-463. Error Code 2000 3-1045 TEST #625 Receive FIFO Overflow Error Counter Test Test Result ABORT Description/ Recommendation Response to the test was not received from the circuit pack within the allowable time period. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3-1046 The Deactivated state indicates a problem with the TBRI-BD circuit pack. When in this state, the Level 1 interface is not active, and an idle signal is transmitted to the channels or that Layer 1 was deactivated by the switch. When an TBRI-PT port is placed in the out-of-service state, Level 1 is also put into the Deactivated state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3 Table 3-464. Error Code 1 3-1047 TEST #1242 Level 1 Status Inquiry — Continued Test Result FAIL Description/ Recommendation Received a status of Level 1 Pending Activation.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3 Table 3-464. Error Code 4 3-1048 TEST #1242 Level 1 Status Inquiry — Continued Test Result FAIL Description/ Recommendation Received a status of Level 1 Pending Activation, the NT1 has a loss of power indicating a problem with the NT1. 1. Follow the manufacturer-recommended repair procedures for the NT1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) Table 3-465. Error Code 1187 3-1049 TEST #1243 Layer 3 Query — Continued Test Result ABORT Description/ Recommendation The circuit pack or port may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for TBRI-BD or TBRI-PT. a.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-PT (TN2185 ISDN Trunk-Side BRI Port) 3 Table 3-466. Error Code 3-1050 TEST #1244 Slip Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal System Error 2000 ABORT Response to the test request was not received within the allowable time period. If Error Type 1538 is present in the Error Log, follow the maintenance strategy recommended for this error type.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) 3 3-1051 TBRI-TRK (TN2185 ISDN Trunk-Side BRI) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TBRI-TRK2 MAJOR3 test trunk PCSSpp l MO_TBRI_TRK TBRI-TRK MINOR test trunk PCSSpp l MO_TBRI_TRK TBRI-TRK WARNING test trunk PCSSpp sh MO_TBRI_TRK 1. 2. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) 3 3-1052 Hardware Error Log Entries and Test to Clear Values Table 3-467.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) 3 3-1053 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Services State Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) 3 Table 3-468. Error Code 9 3-1054 TEST #1251 Signaling Link State Test — Continued Test Result FAIL Description/ Recommendation The port is out of service. 1. Return the port too an in service state. PASS The signaling link is connected and operating normally. Continued on next page Service State Audit (#256) This test is nondestructive.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 3-469. Error Code 1114 3-1055 TEST #256 Service State Audit Test — Continued Test Result ABORT Description/ Recommendation The signaling link is in a transitional state. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1116 ABORT The trunk is not in a service state which is appropriate for running the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 3-470. Error Code 1018 3-1056 TEST #257 Call State Audit Test Test Result ABORT Description/ Recommendation The test is disabled. 1. Enable the test by entering y in the Maintenance Tests? field on page 2 of the change trunk-group form. 1019 ABORT An audit is already in progress. 1. Wait two minutes and try again.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) 3-1057 There are two methods available to place an outgoing ISDN Trunk-side BRI trunk test call: 1. The test call connection is established over the TDM Bus of the transmit and receive sides of the ISDN Trunk-side BRI trunk to a data channel. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) 3 Table 3-471. Error Code 4 3-1058 TEST #258 ISDN TEST Call Test Result Description/ Recommendation ABORT There is a problem with the Processor Interface Link. 1. Refer to the PKT-INT (Packet Interface) Maintenance documentation. 1004 ABORT B channel in use. 1. Determine if a call is active on this ISDN Trunk-side BRI trunk with the status trunk command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 3-471. Error Code 1119 3-1059 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation The test call was aborted due to a normal call attempt on this trunk. The test call is performed only if the trunk is idle. 1. Either wait for the normal call to terminate normally, or force it to be dropped by using the busyout trunk command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 3-471. Error Code 2074 3-1060 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Bit and Block Error query failed. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, there may be a serious internal problem with M/T-DIG (Maintenance/Test Digital Port).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TBRI-TRK (TN2185 ISDN Trunk-Side BRI) Table 3-471. Error Code 2214 3-1061 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Call terminated by unexpected disconnect. 1. Wait one minute and then try again. 2215 2216 2217 2218 2219 ABORT 2220 ABORT Internal System Error. 1. Follow recommendations for ABORT code 2012. Call terminated prematurely. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDMODULE (Trunk Data Module) 3 3-1062 TDMODULE (Trunk Data Module) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TDMODULE1 MINOR test port PCSSpp l Trunk Data Module TDMODULE (a) WARNING test port PCSSpp l Trunk Data Module 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1063 TDM-BUS (TDM Bus) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TDM-BUS MAJOR test tdm P TDM Bus TDM-BUS MINOR test tdm P TDM Bus TDM-BUS WARNING test tdm P TDM Bus The TDM Bus consists of a duplicated TDM Bus on each port network: TDM Bus A and TDM Bus B. Each TDM Bus consists of 256 time slots.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1064 ! WARNING: Since the TDM Bus fault isolation procedure involves removing circuit packs and possibly disconnecting entire carriers, the procedure is extremely destructive to the port network that contains the TDM Bus being tested. If possible, this procedure should be used after hours or during hours with minimum system use.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1065 Procedure 2 This procedure removes and re-inserts port circuit packs; one or several at a time. If all of the TDM Bus tests pass when the circuit pack is removed, but some of the tests fail when the circuit pack is inserted, the circuit pack is the cause of the problem and should be replaced.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1066 Procedure 3 Procedure 3attempts to isolate the failure to a particular set of carriers, and then checks only the circuit packs in those carriers. This procedure involves terminating the TDM Bus so that certain carriers are disconnected from the TDM Bus. This is done by moving the TDM Bus terminators (AHF1) on the carrier backplane.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1067 To force the system to send a restart message to all circuit packs on a network, try one of the following methods depending on the circumstances: NOTE: A circuit pack functioning normally (that is, not in the reset state) ignores the restart message.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3 3-1068 Error Log Entries and Test to Clear Values Table 3-472.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1069 If this error is logged on both TDM Buses (A and B) within two or three minutes, the red LED of several circuit packs may or may not be lit and there could be Switch Control errors. Under these circumstances do the following: ■ Display the Hardware Error Log via the display errors command and look for SW-CTL (Switch Control) errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3 3-1070 Short Test Sequence Long Test Sequence D/ND1 X X ND Channel Bus (#297) X X ND Idle Time Slot Test on TDM Bus A (#294) X X ND Order of Investigation Control Channel Test on the Control Channel Bus (#296) Digit Detection Test on the Non-Control 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) Table 3-473. Error Code 3-1071 TEST #294 or #295 Idle Time Slot Test on TDM Bus A or TDM Bus B Test Result Description/ Recommendation none ABORT Could not allocate the necessary system resources to run this test. For example, maintenance could be running on the Tone Detector circuit pack and it is using the CPTRs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1072 Table 3-474. TEST #296 Control Channel Test — Continued Error Code none Test Result FAIL Description/ Recommendation Communication through the Control Channel is not working. The problem is not necessarily the TDM Bus itself. 1. Display the hardware error and alarm log for the Tone-Clock circuit pack. Refer to TONE-BD (Tone-Clock Circuit Pack) Maintenance documentation. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1073 Table 3-475. TEST #297 Digit Detection Test — Continued Error Code none Test Result FAIL Description/ Recommendation This failure indicates that communication on the Non-Control Channel is not reliable. 1. Execute the command again. 2. If the problem persists, test the Tone-Clock circuit pack and Tone Detector circuit pack to make sure they are healthy.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3 Table 3-476.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1075 Table 3-477. TEST #150 TDM Bus Clock PPM Inquiry Test Error Code 1001 Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1076 Table 3-477. TEST #150 TDM Bus Clock PPM Inquiry Test — Continued Error Code ANY Test Result FAIL Description/ Recommendation This error represents the number of PPM errors detected on the external synchronization source since the last PPM inquiry was sent to the Tone-Clock circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1077 Table 3-477. TEST #150 TDM Bus Clock PPM Inquiry Test — Continued Error Code Test Result PASS Description/ Recommendation The Tone-Clock circuit pack does not detect timing any PPM errors. This indicates that the external synchronization timing source is valid or that the system synchronization reference is a Tone-Clock circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-BUS (TDM Bus) 3-1078 Table 3-479. TEST #651 Standby Reference Health Check Test Error Code Test Result ABORT Description/ Recommendation This test may already be running due to a tone-clock installation, scheduled maintenance, alarm activity, or a technician-demand test from another terminal. This abort can also occur due to an internal system error. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3 3-1079 TDM-CLK (TDM Bus Clock) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO TDM-CLK MAJOR test tone-clock PC short TDM Bus Clock TDM-CLK MINOR test tone-clock PC short TDM Bus Clock TDM-CLK WARNING release tone-clock PC TDM Bus Clock 1. P is the cabinet number (1). C is the carrier designation (A, B, or C).
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3 Table 3-480. Error Type 3-1081 TDM Bus Clock Error Log Entries — Continued Aux Data Associated Test Alarm Level 3 On/Off Board1 2049(i) Any Standby Reference Health Check Test(#651) MAJOR ON 2305(j) 0 None WARNING OFF Test to Clear Value test tone-clock PC Continued on next page 1. 2. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3-1082 f. The Tone-Clock circuit pack may be defective, however it may be a software failure that can be corrected by testing. 1. Check to see if the board is duplicated (list cabinet and status port-network) on the affected port network. 2. If the board is not duplicated, use test tone UUCSS long to resolve the errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3-1083 2. Otherwise, enter the display errors command, and follow corrective procedures for any other TDM-CLK, TONE-BD, SYNC, DS1C-BD, EXP-INTF, SNC-BD, and SNI-BD errors logged, except for those in the following table.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3 3-1084 If no new instances of the 2305 errors were logged for either test, then enter test tone-clock PC long clear to clear the TDM-CLK errors and the procedure is complete. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3 3-1085 b. Refer to ‘‘TONE-BD (Tone-Clock Circuit Pack)’’ for a description of this test. c. Refer to ‘‘TONE-PT (Tone Generator)’’ for descriptions of these tests. TDM Bus Clock Circuit Status Inquiry Test (#148) The TDM Bus Clock circuitry is checked for sanity. Any problems that are found are reported via error codes Table 3-481.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3 3-1086 Table 3-481. TEST #148 TDM Bus Clock Circuit Status Inquiry Test — Continued Error Code 64 Test Result FAIL Description/ Recommendation This message is only sent when an uplink message has reported the loss of valid synchronization timing information coming into this Port Network.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) Table 3-482. Error Code 255 3-1087 TEST #150 TDM Bus Clock PPM Inquiry Test — Continued Test Result ABORT Description/ Recommendation The Tone-Clock circuit pack was using its local oscillator rather than synchronizing to an external source. 1. Verify that this Tone-Clock circuit pack is expected to be the synchronization source.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TDM-CLK (TDM Bus Clock) 3-1088 This is not a test and will always pass without identifying or reporting any Tone-Clock circuit pack errors Table 3-483. Error Code TEST #151 TDM Bus Clock Parameter Update Test Test Result Description/ Recommendation ABORT Internal System Error FAIL Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-BD (Tie Trunk Circuit Pack) 3 3-1089 TIE-BD (Tie Trunk Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TIE-BD MIN test board PCSS sh Tie Trunk Circuit Pack TIE-BD WRN test board PCSS sh Tie Trunk Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3 Issue 1 April 2000 3-1090 TIE-DS1 (DS1 Tie Trunk) MO Name (in Alarm Log) Alarm Level InitialCommand to Run Full Name of MO TIE-DS11 MAJOR2 test trunk l DS1 Tie Trunk TIE-DS1 MINOR test trunk l DS1 Tie Trunk TIE-DS1 WARNING test trunk DS1 Tie Trunk 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3 3-1091 Hardware Error Log Entries and Test to Clear Values Table 3-484.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3-1092 Notes: a. Error Type 1—The DS1 Interface circuit pack detects a hardware error on the DS1 tie trunk. This error can be caused by incompatible translations. Make sure the parameters administered on the DS1 circuit pack form match those administered on the far-end switch.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3-1093 ‘‘on-hook’’ that it has been waiting for from the far-end switch. The trunk is restored to in-service/idle and can be used for calls. Aux Data 57393 indicates delayed external release on PBX disconnect. This error can be ignored. h. Error Type 1793—The DS1 Interface circuit pack is out-of-service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3 Table 3-485. 3-1094 System Technician-Demanded Tests: TIE-DS1 Long Test Sequence D/ND1 NPE Crosstalk Test (#6) X ND Conference Circuit Test (#7) X ND Order of Investigation Short Test Sequence DS1 Tie Trunk Seizure Test (#136) X X ND Port Audit and Update Test (#36) X X ND 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) Table 3-486. Error Code 1002 3-1095 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions, or it may have time slots out of service due to TDM-BUS errors.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3 Table 3-486. Error Code 2053 3-1096 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation At least one of the following errors is found on the DS1 circuit pack: 1281— Loss of signal, 1793—Blue Alarm, 2049—Red Alarm, 2305—Yellow Alarm, 1537—Hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3-1097 Conference Circuit Test (#7) One or more NPEs reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis. The Conference Circuit Test verifies that the NPE channel for the port being tested can correctly perform the conferencing function.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) Table 3-487. Error Code 1003 3-1098 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3 Table 3-487. Error Code 3-1099 TEST #7 Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port did not conference the tones correctly. This can cause noisy and unreliable connections. 1. Enter the list configuration board PCSS command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3-1100 Port Audit and Update Test (#36) This test sends port level translation data from switch processor to the DS1 Interface circuit pack to ensure that the trunk’s translation is correct. Translation updates include the following data: trunk type (in/out), dial type, timing parameters, and signaling bits enabled.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3 Table 3-488. Error Code 3-1101 TEST #36 Audit and Update Test — Continued Test Result PASS Description/ Recommendation Trunk translation has been updated successfully. The current trunk states kept in the DS1 Interface circuit pack and switch software are consistent. If the trunk is busied out, the test does not run, but it does return PASS.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3-1102 This second part of this test CANNOT be run on a trunk if one of the following cases is true: 1. The trunk direction is administered as an incoming only trunk. 2. The trunk is the 24th port on a DS1 Interface circuit pack which is administered using 24th Common Channel Signaling. 3. The trunk has been seized by a normal trunk call. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) Table 3-489. Error Code 1005 3-1103 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result ABORT Description/ Recommendation Test failed due to incompatible configuration administered in trunk group form. 1. Verify the following fields on the trunk group administration screen: a. Is trunk direction incoming only? b.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) Table 3-489. Error Code 3-1104 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result FAIL Description/ Recommendation The far-end trunk did not respond to the seizure of the near-end trunk within the allowable time period. This test could have associated in-line errors in the error log. 1. 1) Enter the list configuration board PCSS command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-DS1 (DS1 Tie Trunk) 3 Table 3-489. Error Code 0 3-1105 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 3-1106 TIE-TRK (Tie Trunk) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TIE-TRK2 MAJOR3 test port PCSSpp l Tie Trunk TIE-TRK MINOR test port PCSSpp l Tie Trunk TIE-TRK WARNING test port PCSSpp sh Tie Trunk 1. 2. 3.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) PBX 3-1107 TIE TIE TRUNK TRUNK CIRCUIT CIRCUIT PACK PACK PBX PORT PORT TIE TRUNK Figure 3-44. Tie Trunk Interactions The number of tests to be implemented for Tie Trunk maintenance depends upon the TIE-TRK circuit packs involved. The test are as follows: 1. NPE Crosstalk Test—Verifies the switch connection operation of the circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3-1108 — Seizure Test (for TN497 circuit packs only)—Verifies the seizure capabilities of the circuit pack. This test seizes the trunk and outpulses a "pause." The port reports the result of the seizure attempt uplink. The test can be disabled via Trunk Group Administration. 4. EPF, M, and E Lead Test ABORTS on trunk ports administered as access endpoints.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 3-1109 Hardware Error Log Entries and Test to Clear Values Table 3-490.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 Table 3-490.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3-1111 f. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate associated errors (if any). g. This indicates that the trunk in question has been busied-out by maintenance personnel. h. This indicates that the circuit pack has been removed or has been insane for more than 11 minutes.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 3-1112 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system. By clearing error codes associated with the Loop Around and Conference Circuit Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) Table 3-491. Error Code 3-1113 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The trunk may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 Table 3-491. Error Code 3-1114 TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 3-1115 This test may fail due to noise induced by adjacent electric power lines. Customers having this problem should resolve it with their local power company. To temporarily alleviate the alarm caused by the failure of this test, the test may be disabled from the trunk administration Test field. Table 3-492.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) Table 3-492. Error Code 1003 3-1116 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present, or some Tone Detectors may be out-of-service. 1. Look for TTR-LEV errors in the Error Log.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 Table 3-492. Error Code 7, 3-1117 TEST #33 Loop Around and Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The conference capabilities of the port failed (Error Code 7). 129, The reflective 404-Hz Tone Test failed. No transmission was detected to or from the port (Error Code 129). 131, or The reflective 1004-Hz Tone Test failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3-1118 Audit Update Test (#36) This test sends updates of the Tie Trunk port translation for all ports on the circuit pack that have been translated. The update is non-disruptive and guards against possible corruption of translation data contained on the board. No response message is expected from the circuit pack once it receives translation updates.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 Table 3-493. Error Code 0 3-1119 TEST #36 Audit Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3. Issue the reset board command. 4.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) Table 3-494. Error Code 3-1120 Seizure Tests (#73, #747, #73) Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The trunk may be busy with a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 Table 3-494. Error Code 1040 3-1121 Seizure Tests (#73, #747, #73) — Continued Test Result ABORT Description/ Recommendation (Non-TN497 circuit packs only.) This test is not performed for trunk ports administered as access endpoints. 1. Verify this port is an access endpoint by using the display port command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 3-1122 Tie Trunk EPF Test (#74) This test consists of an E lead and M lead test. The E lead test checks for the proper activation and deactivation of the port’s E lead. The M lead test checks the M lead EPF current flow. The processor sends an M lead test request to the circuit pack and receives the results.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3 Table 3-495. Error Code 1014 3-1123 TEST #74 Tie Trunk EPF Test — Continued Test Result ABORT Description/ Recommendation The test was aborted because the circuit pack has not been inserted into the system. 1. Use the list configuration board command to make sure the circuit pack is inserted in the carrier. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) 3-1124 Transmission Test (#844-848) This test is non-destructive. NOTE: Tests #844-848 are not supported on an International switch. These tests are run by the Automatic Transmission Measurement System (ATMS). They are not part of the long or short trunk test sequences. Instead, they are run on demand with the test analog-testcall command or as part of ATMS scheduled testing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) Table 3-496. Error Code 1115 3-1125 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation The near end test line on the circuit pack could not be allocated. 1. Verify that the circuit pack is in service and that port 1 is administered and in service with the status port command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) Table 3-496. Error Code 1920 3-1126 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation No response from far end. 1. The problem is with the far end system; a technician at the far end should test the test line (TN798). 1921 ABORT No data returned from far end. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TIE-TRK (Tie Trunk) Table 3-496. Error Code 1947 3-1127 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation Noise with tone self check failed. 1. Test the TN798 circuit pack. 2000 ABORT The test timed out while waiting for a response from the TN798 circuit pack. 1. Retry the command at 1-minute intervals for a maximum of 5 retries.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3 3-1128 TONE-BD (Tone-Clock Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO TONE-BD MAJOR test tone-clock PC Tone-Clock Circuit Pack TONE-BD MINOR test tone-clock PC Tone-Clock Circuit Pack TONE-BD WARNING release tone-clock PC Tone-Clock Circuit Pack 1. P is the port network number (1).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3-1129 How to Replace a Tone-Clock Circuit Pack Replacing the Tone-Clock circuit pack is a service-disrupting procedure on Port Networks, because the Tone-Clock circuit pack is always needed to generate clocks for its network. When the circuit pack is removed, all calls are dropped immediately.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3 3-1130 Hardware Error Log Entries and Test to Clear Values Table 3-497.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3 Table 3-497. 3-1131 Tone-Clock Circuit Pack Error Log Entries — Continued Error Type Aux Data Associated Test 3872(p) 0 None 3999 (q) Any None Alarm Level On/Off Board Test to Clear Value set tone-clock PC override Continued on next page 1. 2. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3-1132 See the preceding section, ‘‘How to Replace a Tone-Clock Circuit Pack’’. If replacement does not solve the problem, follow normal escalation procedures. f. Error Type 257Τhis error indicates transient communication problems with this circuit pack . This error is not service-affecting and no action is required. g.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3-1133 3. If error 2305 or 3848 persists, all clock signals from the indicated board were lost. If the reported Tone-Clock circuit pack is in a Port Network with duplicated Tone-Clocks, the problem may lie with the circuit pack responsible for selecting the active Tone-Clock circuit pack (the t/c selector).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3-1134 1001 A TN756 Tone-Clock circuit pack is in the PPN of a one port network system without High or Critical Reliability (Multicarrier Cabinet). 1002 A TN756 Tone-Clock circuit pack is in the EPN of a one port network system without High or Critical Reliability (Multicarrier Cabinet).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3-1135 set expansion-interface command when investigating an EPN Tone-Clock.) If the interchange attempt fails due to other errors, resolve those problems first. 4. Interchange the Tone-Clock circuit packs using the set tone-clock PC command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3 3-1136 o. Error Type 3848This error indicates that the Tone/Clock circuit pack had a loss of clock. If error 2305 is also logged, see note (j). p. Error Type 3872 These errors indicate this Tone/Clock circuit pack had a loss of Data Clocks. This error will impact mainly users on station connected to Digital circuit packs. These users could be with out service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3 3-1137 Notes: a. Refer to XXX-BD (Common Port Circuit Pack) documentation for descriptions of these tests. b. Refer to TONE-PT (Tone Generator) documentation for descriptions of these tests. Table 3-499.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-BD (Tone-Clock Circuit Pack) 3 3-1138 If this data indicates this Tone-Clock circuit pack had a loss of any of these clocks, the inquiry reports FAIL. In addition, if TDM-CLK error 1 is at threshold, this test will FAIL. TDM-CLK error 1 indicates a suspect clock is at the edge of its specified frequency.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-PT (Tone Generator) 3 Table 3-501.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-PT (Tone Generator) 3 3-1141 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system. By clearing error codes associated with the SAKI Sanity Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-PT (Tone Generator) 3-1142 Tone Generator Transmission Test (#40) The purpose of this test is to verify that the tone generation hardware on the tone-clock circuit pack is capable of generating a subset of system tones and a set of test tones. This test does not verify all system tones the tone generator produces during normal system operation. The test is performed in two parts.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-PT (Tone Generator) 3 Table 3-502. Error Code 3-1143 TEST #40 Tone Generator Transmission Test Test Result Description/ Recommendation None ABORT The system was not able to allocate all the resources needed for this test or there was an Internal System Error. 1 ABORT The system could not allocate all the resources needed to test the DTMF tones.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-PT (Tone Generator) Table 3-502. Error Code 3-1144 TEST #40 Tone Generator Transmission Test — Continued Test Result Description/ Recommendation 111 (b) FAIL Generation of 1004-Hz low level invalid. 112 (b) FAIL Generation of 1004-Hz high level invalid. 113 (b) FAIL Generation of 2804-Hz level invalid. 115 (b,c) FAIL Generation of digital count sequence invalid.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TONE-PT (Tone Generator) 3 3-1145 Tone Generator Update/Audit Test (#41) The tone generation facility is refreshed with all the time slot tone information. This test also triggers in-line error messages the Tone-Clock circuit pack generates when it detects problems by itself. A check is also made between the type of tone-clock being tested and the type of tone-clock needed based on system administration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TONE-PT (Tone Generator) Table 3-504. Error Code None 3-1146 TEST #90 Tone Generator Crosstalk Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1001 ABORT The system was not able to put the tone generation facility in the appropriate mode to test it.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TRANS-ID (Translation-ID) 3-1147 TRANS-ID (Translation-ID) MO Name (in Alarm Log) Alarm Level TRANS-ID MAJOR Initial Command to Run N/A Full Name of MO Translation-ID Both the system processor and the PCMCIA translation card have matching ID numbers. When the system detects a mismatch between the two numbers, the system: ■ raises a MAJOR off-board alarm (TRANS-ID) against ports 01A or 01B.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TRANS-ID (Translation-ID) 3 3-1148 Processor circuit pack replacement When replacing a processor circuit pack, follow the procedures in Table 3-505: ■ Standard Reliability: — Begin the procedure with Step #3. ■ High and Critical Reliability: — Follow the procedure through once. Work on the standby side first, then on the active side.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TRANS-ID (Translation-ID) 3 Table 3-505. √ Step 7. 3-1149 Processor circuit pack replacement procedure — Continued Description Command Procedure Lucent services resets the translation ID reset translation-id Lucent Services executes the command. Distributors or third-party vendors must also contact Lucent Services.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TRANS-ID (Translation-ID) 3 3-1150 Changing the grace period interval NOTE: The following procedure requires a Lucent Services login and is for their use only. Follow the procedure in Table 3-506 to change the grace period interval. Table 3-506. √ Step Procedure to change the grace period interval Description Command Procedure 1. Type the command change system-parameters security See Screen 3-6.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TR-LN-BD (Trunk Line Board) 3-1152 TR-LN-BD (Trunk Line Board) The TN797 Analog Trunk and Line circuit pack provides 8 ports, any of which may be administered as one of the following: Table 3-507.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TSC-ADM (Administered Temporary Signaling Connections) 3-1154 ADMTSC maintenance provides a strategy to verify that a far-end can respond to an ISDN-PRI USER INFORMATION TSC heartbeat message, thereby indicating that user to user signaling is functioning. In addition, maintenance can retrieve the status of the ADMTSC’s connection state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TSC-ADM (Administered Temporary Signaling Connections) 3 3-1155 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system. By clearing error codes associated with the TSC Heartbeat Inquiry Test, for example, you may also clear errors generated from other tests in the testing sequence.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TSC-ADM (Administered Temporary Signaling Connections) Table 3-508. Error Code 1145 3-1156 TEST #604 TSC Heartbeat Inquiry Test — Continued Test Result ABORT Description/ Recommendation There is congestion in the network. 1. Issue the status tsc-administered command at 1-minute intervals a maximum of 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TSC-ADM (Administered Temporary Signaling Connections) Table 3-508. Error Code 1149 3-1157 TEST #604 TSC Heartbeat Inquiry Test — Continued Test Result ABORT Description/ Recommendation The ADMTSC is disabled. 1. Enable the TSC, and see if the status indicates "active." 2. Reissue the test tsc-administered command. 3. If the TSC still disabled, remove the ADMTSC from the system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TSC-ADM (Administered Temporary Signaling Connections) 3 Table 3-508. Error Code 1 3-1158 TEST #604 TSC Heartbeat Inquiry Test — Continued Test Result FAIL Description/ Recommendation The Administered TSC is not active (far-end). 1. Reissue the test tsc-administered command. 2. Verify that the Administered TSC node on the other side of the network is active. 3. Disable and enable the Administered TSC.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects TTR-LEV (TTR Level) 3 3-1159 TTR-LEV (TTR Level) MO Name (in Alarm Log) TTR-LEV 1. Alarm Level WARNING Initial Command to Run See Note1 Full Name of MO TTR Level See the "Repair Procedure for the TTR Level Maintenance Object" section.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TTR-LEV (TTR Level) 3-1160 2. The total number of Dual Tone Multifrequency Receiver Ports (DTMR-PTs) [(also known as Touch Tone Receiver (TTRs)], currently in service is less than the administered threshold number. The TTR Level maintenance performs a monitoring function. When one of the above events occurs, the switch reports it.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TTR-LEV (TTR Level) 3-1161 3. Execute the display error command. Look for a GPTD-PT, DTMR-PT, or CLSFY-PT that has been busied out. A port that has been busied out has a value of 18 in the error type field of the Hardware Error Log. For each of the busied-out ports, use the following procedure: ■ Determine why the port was busied out.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects TTR-LEV (TTR Level) 3-1162 ! WARNING: The Alarm is upgraded to MAJOR if the Base Tone Generator is set to 12 (France). Notes: a. Error code 1 does not indicate a current error condition. It indicates that the number of DTMR ports in service was below the administered threshold, but is now equal to or greater than the threshold.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 3-1163 UDS1-BD (UDS1 Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO UDS1-BD MAJOR test board UUCSS sh UDS1 Interface Circuit Pack UDS1-BD MINOR test board UUCSS l UDS1 Interface Circuit Pack UDS1-BD WARNING test board UUCSS sh UDS1 Interface Circuit Pack 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1164 Upgrading to TN2242 Figure 3-45 shows the hardware connections for public network access in Japan. The upgrade procedure requires removing the JRC (Japan Radio Corporation) external converter in Figure 3-45. 1 1 2 2 3 4 4 cydfjap1 LJK 012899 Figure Notes: Figure 3-45. 1. DEFINITY Release 7 3. JRC (Japan Radio Corporation) external converter 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1165 Figure 3-46 shows the hardware connections for private network access using the TN2242 circuit pack. 1 1 2 3 4 3 4 2 cydfjap2 LJK 012999 Figure Notes: 1. DEFINITY Release 7 2. TN2242 2Mbit Japan trunk circuit pack 3. H600-513 cable assembly cable. (See ‘‘H600-513 cable pinout’’). 4. TDM facilities Figure 3-46.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1166 H600-513 cable pinout Table 3-510 shows the pinout for the H600-513 cable assembly: Table 3-510.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1167 Table 3-511.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1168 LEDs The LEDs on the faceplate of the TN2242 circuit pack indicate its status as described in Table 3-512. Table 3-512. TN2242 LED interpretation LED Meaning Red ■ MAJOR alarm ■ MINOR alarm ■ Firmware initialization during circuit pack insertion Yellow A port on the circuit pack is in use.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1169 TN2242 serviceability Hardware connections This circuit pack can be ■ mated to another circuit pack of the same type when interconnecting two DEFINITYs. ■ directly-connected to the TDM network device. ■ directly-connected to another vendor PBX using ISDN PRI signaling.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1170 The TN464 supports digital Tie, CO, and DID trunks, and OPS lines. On-board firmware performs call control signaling for the Tie, CO and DID trunks and OPS lines. ISDN-PRI trunk and PRI endpoint signaling (Q.921, Q.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Issue 1 April 2000 3-1172 Circuit Pack Administration and Options The DS1 configuration for each circuit pack is administered on the DS1 Circuit Pack form. Bit Rate is set to 1.544 Mbps for 24-channel systems, and 2.048 Mbps for 32-channel systems.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1173 Top TN464C/D 24/32 Channel Selector 75/120 Ohm Selector Bottom Faceplate Backplane Connectors Figure 3-48. TN464C/D DS1 Option Jumpers 24 CHNL 32 CHNL 120 OHM Insert the jumpers into the blocks so as to join the center row of pins and the row designating the desired options. 75 OHM Figure 3-49.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1174 Ω Figure 3-50.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 3-1175 Error Log Entries and Test to Clear Values Table 3-513.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-513.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-513.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1178 1. Make sure all conditions for administration are met and that a functioning UDS1 circuit pack is inserted in the correct slot, or 2. Completely remove the UDS1-BD from the system using the following steps: a. Remove any administered DS1 trunks, access endpoints or PRI endpoints associated with the circuit pack from their trunk groups. b.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1179 If the UDS1 board detects only one of these hardware problems, then the error will disappear when none of these faults are detected for 10 minutes. If the same Aux Data value is logged more than once in a 24 hour period, the circuit pack should be replaced. g. LAN External RAM Error. This error occurs when there is a hardware fault in the PPE external RAM.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1180 If this error remains after plugging the E1SS into the board’s connector, there could be a problem with the I/O connector panel. k. CSU Module/T1 Sync Splitter not expected or E1 Synchronization Splitter not expected.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1181 n. BLB failure. This error occurs when the DS1 Board Loopback (BLB) demand test fails. Repeat the test using the following commands: busyout board UUCSS, test ds1-loop UUCSS ds1/csu-loopback-tests, release board UUCSS. If the BLB test continues to fail, then the TN464F circuit pack needs to be replaced. o. ELB failure.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1182 Attempt to clear the alarm via the following commands: busyout board UUCSS, test ds1-loopback UUCSS end-loopback/span-test, release board UUCSS. If the attempt to deactivate the CPE Loopback Jack continues to fail, other steps must be taken to deactivate the loopback. r. Far CSU Loopback deactivation error.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1183 v. LAN Critical Error. A critical failure has been detected in the Packet Bus interface of the circuit pack. This failure may be due to an on-board fault or a Packet Bus fault. If the Packet Bus is alarmed, refer to the PKT-BUS Maintenance documentation for recommended repair procedures.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1184 ab. Error 3900 is used to give status information on a CPE Loopback Jack Test. The value in the Aux Data field indicates the status of the loopback test. 1. Test is currently running. 2. Test failed because loopback could not be activated. 3. Test failed because test pattern could not be detected. 4. Test has been terminated. ac.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-514.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-515. Error Code 3-1186 TEST #50 NPE Connection Audit Test Test Result None 2100 ABORT 1019 ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. The test aborted because a test was already running on the port. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-516. Error Code None 2100 3-1187 TEST #52 Control Channel Looparound Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. FAIL The circuit pack failed to return the circuit pack code or vintage. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-517. Error Code None 3-1188 TEST #53 SAKI Sanity Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the reset board command at 1-minute intervals a maximum of 5 times. 1005 ABORT Wrong circuit pack configuration to run this test. This error applies only to DS1 Interface circuit packs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-517. Error Code 0 3-1189 TEST #53 SAKI Sanity Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-518. Error Code 1002 3-1190 TEST #135 Internal Looparound Test Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-518. Error Code 2100 3-1191 TEST #135 Internal Looparound Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the reset board command at 1-minute intervals for a maximum of 5 times. FAIL The UDS1 Interface circuit pack failed in the Internal Looparound Test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-518. Error Code 0 3-1192 TEST #135 Internal Looparound Test — Continued Test Result Description/ Recommendation PASS All administered trunks or ports of the UDS1 Interface circuit pack pass the Internal Looparound Test. The bit pattern consistency test is executed successfully over the path that covers a DS1 port, cable, and the external NCTE device.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1193 This test is also used to maintain the Lucent 120A1 CSU Module or the 401A T1 Sync Spliltter, and the 402A or 403A E1 Synchronization Spllitter. The CSU Module, when combined with the functionality provided by the TN464F circuit pack, provides functionality equivalent to an external stand-alone Lucent ESF T1 CSU.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-519. Error Code 3-1194 TEST #138 Loss of Signal Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period. This may be due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-519. Error Code 3-1195 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation UDS1 Interface circuit pack detects a Loss of Signal alarm. The physical link is broken or the remote DS1 endpoint is down. All trunks or ports of this UDS1 interface circuit pack are out-of-service.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-519. Error Code 1300 3-1196 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The CSU Module/T1 Sync Splitter or the E1 Sync Splitter is missing.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-519. Error Code 1302 3-1197 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation Attempting to use the 120A1 CSU Module with a TN464F circuit pack that is configured for 32-channel (2.048 Mbps) operation. The CSU Module only works with a DS1 board configured for 24-channel (1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-519. Error Code 1311 3-1198 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The Integrated CSU (I-CSU) Module Equipment Loopback (ELB) test (#1210) failed. This test is executed by the I-CSU during I-CSU power-up/reset (i.e.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-519. Error Code 1320 3-1199 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation A CSU Module/Sync Splitter hardware failure, or an ICSU/Sync Splitter serial interface audit failure was detected by the TN464F UDS1 circuit pack. 1. Replace the CSU module/Sync Splitter, and then run the test again. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-519. Error Code 1324 0 3-1200 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL A non-service-affecting CSU Module/Sync Splitter audit failure was detected by the TN464F UDS1 circuit pack. No ports should be affected. No immediate action is required.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Issue 1 April 2000 3-1201 The UDS1 Interface circuit pack takes 1 seconds to recognize and report a Blue alarm and 16 seconds to recognize and report the resolution of a Blue alarm. When the Blue alarm is cleared, the UDS1 Interface circuit pack stops transmitting the Yellow alarm and places the trunks or ports back into the service state before the Blue alarm occurs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-520. Error Code 3-1202 TEST #139 Blue Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period. This may be due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-520. Error Code 1795 0 3-1203 TEST #139 Blue Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL The UDS1 Interface circuit pack detects a Payload Loopback Alarm (PLB). If the UDS1 Interface circuit pack connects to a leased T1 facility, call the vendor of the T1 carrier to diagnose the remote DS1 endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1204 When the UDS1 Interface circuit pack detects a Red alarm, the circuit pack will transmit a Yellow alarm to the remote DS1 endpoint and send a RED ALARM message to the maintenance software. After the Red alarm is confirmed, the maintenance software places all trunks or ports of the circuit pack into the out-of-service state.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-521. Error Code 3-1205 TEST #140 Red Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period. This may be due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-521. Error Code 3-1206 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a red alarm. An out of frame condition occurred on the UDS1 interface circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-521. Error Code 1 3-1207 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The test failed. The UDS1 interface circuit pack detected a loss of multiframe alarm (LMA). An out of frame condition occurred on the UDS1 interface circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-521. Error Code 0 3-1208 TEST #140 Red Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS No Red alarm is detected on the UDS1 Interface circuit pack. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1209 This Yellow alarm corresponds to the yellow F2 state documented in CCITT Recommendation I.431. Remote Multiframe Alarm Remote Multiframe Alarm (RMA) indicates that the remote DS1 endpoint is in a Loss of Multiframe Alarm condition while the UDS1 Interface circuit pack is administered using the DMI-BOS common channel signaling.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-522. Error Code 3-1210 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a yellow alarm sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint. If the UDS1 connects to a T1 network facility or to another switch, do the following: 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-522. Error Code 1 3-1211 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a remote multiframe alarm (RMA) sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-522. Error Code 2 3-1212 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack is reporting a Yellow F5 fault alarm. There is a fault in the User-Network interface from the user (PBX) to the network. An out-of-frame condition occurs on the remote DS1 endpoint.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-522. Error Code 0 3-1213 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS Neither a Yellow alarm nor a Remote Multiframe Alarm nor a F5 state alarm is being received from the remote DS1 endpoint. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-523. Error Code 3-1214 TEST #142 Major Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period. This may be due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-523. Error Code 3-1215 TEST #142 Major Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation If the UDS1 connects to a T1 network facility or to another switch, do the following: 1. The performance of the DS1 link between the UDS1 interface circuit pack and the remote DS1 endpoint is very poor.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-523. Error Code 0 3-1216 TEST #142 Major Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS No Major alarm is detected in the UDS1 Interface circuit pack. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-524. Error Code 3-1217 TEST #143 Minor Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period. This may be due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-524. Error Code 3-1218 TEST #143 Minor Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation Minor alarms are often accompanied by slip and misframe alarms against the board. Trunk alarms and hardware error logs may occur on the associated trunks.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-524. Error Code 0 3-1219 TEST #143 Minor Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS No Minor alarm is detected in the UDS1 Interface circuit pack. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-525. Error Code 3-1220 TEST #144 Slip Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period. This may be due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-525. Error Code 1 to 88 3-1221 TEST #144 Slip Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The test failed because the UDS1 interface circuit pack and the remote DS1 endpoint are not synchronized to the same clock rate. The UDS1 interface circuit pack detected a slip alarm.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-525. Error Code 0 3-1222 TEST #144 Slip Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS No Slip alarm is detected on the UDS1 Interface circuit pack. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-526. Error Code 3-1223 TEST #145 Misframe Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2000 ABORT Response to the test was not received within the allowable time period. This may be due to hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-526. Error Code 1 to 17 3-1224 TEST #145 Misframe Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The test failed because the UDS1 interface circuit pack detected errors in the received framing bits pattern.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-526. 3-1225 TEST #145 Misframe Alarm Inquiry Test — Continued Error Code Test Result 1 to 17 (cont’ d.) FAIL (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device such as a PRI terminal adapter: 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1226 Translation Update Test (#146) The Translation Update Test sends the circuit-pack-level information specified by System Administration to the UDS1 Interface circuit pack.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-527. Error Code 0 3-1227 TEST #146 Translation Update Test — Continued Test Result Description/ Recommendation PASS Translation data has been downloaded to the UDS1 Interface circuit pack successfully. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-528. Error Code 3-1228 TEST #1209 DS1 Board Loopback Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the test ds1-loop UUCSS ds1/csu-loopback-tests command at 1-minute intervals a maximum of 5 times. 1005 ABORT DS1 Board Loopback Test cannot be executed in the current configuration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-528. Error Code 2000 3-1229 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-528. Error Code 0 3-1230 TEST #1209 DS1 Board Loopback Test — Continued Test Result Description/ Recommendation PASS The BLB test executed successfully. The test pattern was transmitted and received successfully up to the TN464F DS1 board edge. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1231 received unaltered through the loopback. If the transmitted and received pattern is different, the test fails. When the test is complete, all trunks or ports on the TN464F UDS1 Interface circuit pack are restored to the in-service state after the release board command is entered. Table 3-529.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-529. Error Code 3-1232 TEST #1210 CSU Equipment Loopback Test — Continued Test Result Description/ Recommendation 1950 ABORT Another loopback/span test is already executing on the DS1 board or the board is in a network requested loopback mode (Line loopback or Payload loopback).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-529. Error Code 3-1233 TEST #1210 CSU Equipment Loopback Test — Continued Test Result FAIL Description/ Recommendation UDS1 Interface circuit pack failed the CSU Equipment Loopback Test. 1. Retry the test ds1-loop UUCSS ds1/csu-loopback-tests command. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1234 CSU Repeater Loopback Test (#1211) This test is destructive. The CSU Repeater Loopback (RLB) Test causes a loopback at the far-edge of the local Lucent 120A1 CSU Module or the 401A T1 Sync Splitter and tests the connection from the TN464F DS1 board to and including the CSU Module/T1 Sync Splitter circuitry.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-530. Error Code 1015 3-1235 TEST #1211 CSU Repeater Loopback Test — Continued Test Result ABORT Description/ Recommendation Ports on the UDS1 Interface circuit pack have not been busied out to out-of-service. 1. Enter the busyout board UUCSS command to put all trunks or ports of the UDS1 Interface circuit pack into the out-of-service state. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-530. Error Code 2000 3-1236 TEST #1211 CSU Repeater Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-530. Error Code 0 3-1237 TEST #1211 CSU Repeater Loopback Test — Continued Test Result Description/ Recommendation PASS The RLB test executed successfully. The test pattern was transmitted and received successfully over the connection from the TN464F DS1 board to the far-edge of the 120A1 CSU Module or the 401A T1 Sync Splitter.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1238 seconds for return of the code to verify the loopback has been established, transmits a framed 3-in-24 test pattern, begins counting bit errors in the received test pattern, and returns a PASS result to indicate that the pattern was successfully sent. If the loopback is not established within the 10 seconds, the test returns FAIL or abort.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-531. Error Code 1039 3-1239 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-531. Error Code 2100 3-1240 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2 FAIL The CLJ-LB test failed because it was not set up properly.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-531. Error Code 0 3-1241 TEST #1212 CPE Loopback Jack Test — Continued Test Result Description/ Recommendation PASS The CPE Loopback Jack test has successfully began executing. The test will continue to run until the system technician enters the test ds1-loop UUCSS end-loopback/span-test command or the release board UUCSS command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1242 The Far CSU Loopback Test has the TN464F UDS1 Interface circuit pack transmit a loopback activation code to the remote CSU, waits up to 15 seconds for return of the code to verify the loopback has been established, transmits a framed 3-in-24 test pattern, begins counting bit errors in the received test pattern, and returns a PASS result.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-532. Error Code 1039 3-1243 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-532. Error Code 2100 3-1244 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2 FAIL The test failed because it was not set up properly.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-532. Error Code 0 3-1245 TEST #1213 Far CSU Loopback Test — Continued Test Result Description/ Recommendation PASS The Far CSU Loopback test has successfully began executing. The test will continue to run until the system technician enters the test ds1-loop UUCSS end-loopback/span-test command or the release board UUCSS command.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1246 One-Way Span Test (#1214) This test is destructive. The One-Way Span Test allows one-way span testing to and from remote test equipment or another DEFINITY communications system. This will test all circuitry and facilities from the local TN464F DS1 board to the remote test equipment or other DEFINITY communications system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-533. Error Code 3-1247 TEST #1214 One-Way Span Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the test ds1-loop UUCSS one-way-span-test-begin command at 1-minute intervals a maximum of 5 times. 1005 ABORT One-Way Span Test cannot be executed in the current configuration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-533. Error Code 2000 3-1248 TEST #1214 One-Way Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-533. Error Code 0 3-1249 TEST #1214 One-Way Span Test — Continued Test Result Description/ Recommendation PASS The One-Way Span test has successfully began transmitting a framed 3-in-24 test pattern.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-534. Error Code 3-1250 TEST #1215 Inject Single Bit Error Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the test ds1-loop UUCSS inject-single-bit-error command at 1-minute intervals a maximum of 5 times. 1015 ABORT Ports on the UDS1 Interface circuit pack have not been busied out to out-of-service. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-534. Error Code 0 3-1251 TEST #1215 Inject Single Bit Error Test — Continued Test Result Description/ Recommendation PASS A single bit error has been successfully injected into an active framed 3-in-24 test pattern. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3-1252 The list measurements ds1 summary command will display the length of time the test ran (Test Duration field) and number of bit errors detected (Loopback/Span Test Bit-Error Count field). To restore the trunks or ports on the TN464F UDS1 Interface circuit pack to the in-service state, execute the release board command. Table 3-535.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-535. Error Code 2000 3-1253 TEST #1216 End Loopback/Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-535. Error Code 0 3-1254 TEST #1216 End Loopback/Span Test — Continued Test Result Description/ Recommendation PASS The active long-duration loopback or span test on the TN464F circuit pack was successfully terminated. NO BOARD The test could not relate the internal ID to the port (no board).
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) Table 3-536. Error Code 3-1255 TEST #1227 ICSU Status LEDs Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1005 ABORT The ICSU Status LEDs test can not be executed for the current configuration.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects UDS1-BD (UDS1 Interface Circuit Pack) 3 Table 3-536. Error Code 0 3-1256 TEST #1227 ICSU Status LEDs Test — Continued Test Result Description/ Recommendation PASS The ICSU Status LEDs test executed successfully. A PASS result, however, does not necessarily mean that the status LEDs behaved properly. It only means that the software successfully attempted to light the status LEDs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects VC-BD 3 3-1257 VC-BD MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO VC-BD MAJOR test board PCSS l r# Voice Conditioner Circuit Pack VC-BD MINOR test board PCSS l r# Voice Conditioner Circuit Pack VC-BD WARNING2 test board PCSS s r# Voice Conditioner Circuit Pack 1. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects VC-BD 3 3-1258 Error Log Entries and Test to Clear Values Table 3-537.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-BD 3-1259 c. Transient communication problems exist between the switch and this circuit pack. Execute the test board PCSS command and refer to the repair procedures for the Control Channel Loop Around Test (#52). d. The circuit pack detected an on-board hardware failure.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects VC-BD 3 3-1260 i. The circuit pack is hyperactive — it is flooding the switch with messages sent over the control channel. The circuit pack is taken out of service when a threshold number of these errors is reported to the switch. Clear the alarm by using busyout board PCSS, reset board PCSS, test board PCSS long clear, and release board PCSS.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects VC-DSPPT 3 3-1261 VC-DSPPT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO VC-DSPPT MAJOR test port PCSSpp l r# Voice Conditioner DSP Port VC-DSPPT MINOR test port PCSSpp l r# Voice Conditioner DSP Port VC-DSPPT WARNING test port PCSSpp l r# Voice Conditioner DSP Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects VC-DSPPT 3 3-1262 Notes: a. This port has been busied out by the busyout port PCSSpp command. b. The VC DSP Port NPE Crosstalk Test(#1103) failed. c. The VC DSP Port Local TDM Loopback Test(#1104) failed. Run the Long Test Sequence. d. A critical hardware failure has been detected on the circuit pack. Reset the port by the busyout port PCSSpp and reset port PCSSpp commands.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-DSPPT 3-1263 Table 3-539. TEST #1103 VC DSP Port NPE Crosstalk Test Error Code 1000 1001 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects VC-DSPPT Figure 3-51.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-DSPPT Table 3-540. Error Code 1000 1001 3-1265 TEST #1104 VC DSPPT Local TDM Loopback Test Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port is busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-DSPPT Table 3-540. Error Code 4-7 3-1266 TEST #1104 VC DSPPT Local TDM Loopback Test — Continued Test Result FAIL Description/Recommendation The Conference Circuit Test failed. 1. Replace circuit pack. PASS The VC DSP Port Local TDM Looparound Test passed. Continued on next page VC-DSP Port DSP Loopback Test (#1105) This test is destructive.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects VC-DSPPT Figure 3-52.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-DSPPT Table 3-541. Error Code 1000 3-1268 TEST #1105 VC-DSP Port DSP Loopback Test Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port is busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-DSPPT 3-1269 VC Port Reset DSP Test (#1106) This test is destructive. This test resets the VC-DSPPT and the DSP associated with it. As part of the reset procedure, the VC-DSPPT will execute a series of self- tests on the hardware. If these self- tests fail, the test will fail; otherwise the test will pass.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-LEV (Voice Conditioner DSP Port Level) 3-1270 VC-LEV (Voice Conditioner DSP Port Level) MO Name (in Alarm Log) VC-LEV Alarm Level MAJOR Initial Command to Run See ‘‘Resolving VC-LEV Errors/Alarms’’ Full Name of MO VC-LEV Enable the MMCH feature on the System-Parameters Customer-Options form before changing the fields.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-LEV (Voice Conditioner DSP Port Level) 3-1271 The VC circuit pack is maintained by the software similarly to the Tone Detector circuit pack. Tone Detector circuit packs may be removed and reinserted in any port board slot without administration. The same rule applies to VC circuit packs.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-LEV (Voice Conditioner DSP Port Level) 3-1272 Error Log Entries and Test to Clear Values Table 3-543. Error Type 1 (a) VC-LEV Error Log Entries Aux Data Any Associated Test None Alarm Level MAJOR On/ Off Board Test to Clear Value OFF Notes: a. The number of VC resources in the system that are in service has fallen below the calculated minimum value.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects VC-SUMPT 3 3-1273 VC-SUMPT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO VC-SUMPT MAJ test port PCSS l r# Voice Conditioner Summer Port VC-SUMPT MIN test port PCSS l r# Voice Conditioner Summer Port VC-SUMPT WNG test port PCSS s r# Voice Conditioner Summer Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects VC-SUMPT 3 3-1274 Notes: a. This port has been busied out with the busyout port PCSSpp command. b. The circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, replace or reinsert the circuit pack. c. The NPE Crosstalk Test(#1103) failed. d. The VC Summer Port Local TDM Loopback Test(#1100) failed.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-SUMPT Table 3-545. Error Code 1000 3-1275 TEST #6 NPE Crosstalk Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. The port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2012 ABORT Internal system error 2100 ABORT Could not allocate the necessary resources to run this test. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Maintenance Objects VC-SUMPT Figure 3-53.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects VC-SUMPT Table 3-546. Error Code 1000 3-1277 TEST #1100 VC Summer Port Local TDM Loopback Test Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects WAE-PORT (Wideband Access Endpoint Port) 3 3-1278 WAE-PORT (Wideband Access Endpoint Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run WAE-PORT1 MINOR test access-endpoint l Wideband Access Endpoint Port WAE-PORT WARNING test access-endpoint Wideband Access Endpoint Port 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects WAE-PORT (Wideband Access Endpoint Port) 3 3-1279 DEFINITY PBX) via the dedicated fractional T-1. All Wideband Access Endpoint functionality and operation is identical on both line-side and network facilities.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects WAE-PORT (Wideband Access Endpoint Port) 3 3-1280 Notes: a. The wideband access endpoint has been busied out by a busyout access-endpoint command. No calls can be made to this extension. b. The circuit pack has been removed, or it has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. c. The Conference Circuit Test (#7) failed on this port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects WAE-PORT (Wideband Access Endpoint Port) 3-1281 connections. If the NPE is not working correctly, one-way and noisy connections may be observed. This test is usually only part of a port’s Long Test Sequence, and it takes between 20 and 30 seconds to complete. Table 3-547.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects WAE-PORT (Wideband Access Endpoint Port) Table 3-547. Error Code 1020 3-1282 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The test did not run due either to a previously existing error on the specific port or to a more general circuit pack error. 1.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects WAE-PORT (Wideband Access Endpoint Port) Table 3-548. Error Code 3-1283 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects WAE-PORT (Wideband Access Endpoint Port) Table 3-549. Error Code 3-1284 TEST #36 Audit and Update Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1006 ABORT The port is out-of-service. If the port is busied out: 1. Issue release access-endpoint command to put the port back into in-service. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) 3 3-1285 XXX-BD (Common Port Circuit Pack) The Common Port Circuit Pack Maintenance is a set of common tests used by all the circuit packs with the generic hardware that interfaces with the TDM bus. Circuit packs included in this category are listed on the following pages.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) 3-1286 XXX-BD Common Circuit Packs The following list of circuit packs are listed by apparatus code, including circuit packs used in non-United States installations. . Table 550.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) Table 550.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) 3-1289 If the circuit pack is not in the system, insert a circuit pack (in the same slot as the error indicates) to resolve this error. Or, if the circuit pack is in the system and the red LED is on, follow the instructions for "Red (alarm)" in the ‘‘Control and Port Circuit Pack Status LEDs’’ section in Chapter 1, ‘‘Maintenance for csi systems’’ b.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) 3-1290 4. A list configuration command shows that the circuit pack and ports are properly installed. If the XXX-BD is not a TN754 Digital Line Circuit Pack (DIG-BD), and if this error happens again within 15 minutes, replace the circuit pack. If the XXX-BD is a TN754 Digital Line Circuit Pack (DIG-BD), check the alarm level.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) 3 Table 3-551. 3-1291 System Technician-Demanded Tests: XXX-BD — Continued Order of Investigation Neon Test (#220) (b) Short Test Sequence Long Test Sequence X X Reset Board Sequence D/ND1 ND Continued on next page 1. D = Destructive; ND = Nondestructive Notes: a. Only applicable to Analog Line circuit packs. b.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) Table 3-552. Error Code any 3-1292 TEST #50 NPE Audit Test — Continued Test Result Description/ Recommendation EXTRA BD Certain circuit packs have limitations on how many circuit packs can be in the system such as the Call Classifier (TN744). The Call Classifier allow only 10 circuit packs in each system.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) Table 3-553. Error Code 1004 3-1293 TEST #51 Ringing Application Circuit Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension. Use the status station command to determine the service state of the port.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) Table 3-553. Error Code any 3-1294 TEST #51 Ringing Application Circuit Test — Continued Test Result NO BOARD Description/ Recommendation This is normal if the test is being done when (a) the circuit pack is not physically in the system or (b) the system is booting up.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) 3 3-1295 SAKI Sanity Test (#53) This test is destructive. This test resets the circuit pack and is executed as part of the long test sequence only for the Tone-Clock circuit pack and DS1 interface circuit packs. All other common circuit packs can be reset with the reset board PCSS command. Table 3-555.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) 3-1296 Neon Test (#220) This test checks the voltage required to light the neon lamp on an analog terminal. A relay connects a 120V DC source from the backplane of the circuit pack onto the voltage bus, and another relay connects a 2K shunt from the bus to ground. Current in the line is then monitored to determine if the voltage is present.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) Table 3-556. Error Code 1018 3-1297 TEST #220 Neon Test — Continued Test Result ABORT Description/ Recommendation There are not any translated ports on the circuit pack, or if there are ports, then none are administered to have "neon." 1. Verify that there are ports administered on the circuit pack. If no ports are administered, no further action is required. 2.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 3 Issue 1 April 2000 Maintenance Objects XXX-BD (Common Port Circuit Pack) Table 3-556. Error Code any 3-1298 TEST #220 Neon Test — Continued Test Result Description/ Recommendation PASS This circuit pack is a TN746 or TN769 Analog Line circuit pack and the neon current is detected.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1 April 2000 Index IN-5 maintenance object repair procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port), 3-268 BRI-SET, ASAI-ADJ, BRI-DAT, 3-290 DID-BD (Direct Inward Dial Trunk Circuit Pack), 3-460 DID-DS1 (DS1 DID Trunk), 3-461 DID-TRK (DID Trunk), 3-472 DIG-BD (Digital Line Circuit Pack), 3-489 DIG-LINE (Digital Line), 3-498 DIOD-TRK (DIOD Trunk) [G1.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
DEFINITY ECS Release 8.2 Maintenance for R8.
We’d like your opinion. Lucent Technologies welcomes your feedback on this document. Your comments can be of great value in helping us improve our documentation. DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119, Issue 1, April 2000, Comcode 108678665 1. Please rate the effectiveness of this document in the following areas: Excellent Good Fair Poor Ease of Finding Information Clarity Completeness Accuracy Organization Appearance Examples Illustrations Overall Satisfaction 2.
