Page 2 - Contents Contents Introduction..................................................................................3 Introduction to the 20DS...................................................................................... 3 The BLF Lamps................................................................................................... 4 The Power Supply Unit........................................................................................ 4 Using the 20DS.................................
Introduction – Page 3 Introduction Introduction to the 20DS This guide is for the INDeX 20DS used on the INDeX telephone system operating under Software Release level 9.0. Your System Manager will be able to tell you which Software Release your system is operating under. The 20DS works in association with your INDeX display phone and each 20DS provides your phone with an additional 42 DSS keys. You can associate several 20DS's with your INDeX display phone.
Page 4 - Introduction The BLF Lamps The DSS keys incorporate dual-colour BLF lamps. These show the status of the number stored under the DSS key. Red BLF Lamp Signals: – Slow Red Flash: A call on a line set under the key has been parked. To unpark the call press the DSS key. – Fast Red Flash: Shows that the extension set under the key is ringing. To pickup the call press the DSS key. – Solid Red: The extension, line or group set under the key is busy or not available (e.g.
Using the 20DS – Page 5 Using the 20DS Notes Once associated with a phone, the 20DS provides that phone with an additional 42 DSS keys. This section gives examples of some of the functions of the keys. To check the unit is associated: 1. Press PROGRAM on your phone. 2. Press one of the DSS keys on the 20DS. – If ENTER PASSCODE appears on the phone, then the units are correctly associated.
Page 6 - Using the 20DS Speed Dials To dial a speed dial: 1. Press the DSS key under which the speed dial store is set. Holding Calls - Solid Green To hold a call: 1. Press HOLD on your phone. To retrieve a held call: 1. If the held line or extension is set under a DSS key, the key's BLF lamp is solid green. 2. To retrieve a held call press HOLD again.
Using the 20DS – Page 7 Transferring Calls After answering a call, you can transfer it to any extension (or group of extensions) set under a DSS key. To make an unannounced transfer: 1. Whilst talking to the caller, press the DSS key for the required extension or group of extensions. 2. Press ANSWER RELEASE on your phone or replace the handset. To make an announced transfer: 1. Whilst talking to the caller, press HOLD and then the DSS key for the required extension or group of extensions. 2.
Page 8 - Setting Up the 20DS Setting Up the 20DS Associating the 20DS Before using the 20DS, you must associate it with an INDeX terminal. You can associate several 20DS's with the same terminal if required (to reassociate a 20DS with a different terminal after setting up the DSS keys, see page 9). To associate a 20DS: 1. Ensure that the unit's power supply is connected and switched on (the BLF lights should flash briefly and the unit gives a short ring). 2.
Setting Up the 20DS – Page 9 Programming the DSS Keys DSS Keys - Alias: - Line keys. - F Keys. - Repertory dialling. You can program each DSS key with a line, extension or group directory number. Once programmed, the key's BLF lamp displays the status of that number and call to that number (e.g. free, busy, ringing, etc). Alternatively, you can program a key with a system speed dial number. To program a DSS key: 1. Press PROGRAM and then the DSS key to use. 2. Enter the phone's passcode. 3.
Page 10 - Setting Up the 20DS DSS Key Label Next to each column of DSS keys is an area in which you can label each key. You can remove the label cover to write on the card below. To remove the label cover: 1. Insert a fine but not sharp point (e.g. end of a paper-clip) into the pin hole at the top of the label cover. Use this to squeeze the label downwards, the label should bow. 2. Lift the label cover clear and remove the card insert. To replace the label cover: 1. Replace the card insert. 2.
Setting Up the 20DS – Page 11 Testing the Keys & Lamps The 20DS has a test cycle that checks all it's lamps and keys. You can do this without affecting the unit's programming (i.e. your phone and DSS key settings). To test the keys and lamps: 1. Turn the 20DS's power supply off. 2. Whilst holding down the bottom-left DSS key, switch the power supply back on and then release the DSS key. 3. All the key lamps will come on green and you will hear a tone.
Index Announced transfer ............... 7 Answering calls ..................... 5 Associating the unit ............... 8 Calls Answer ................................ 5 Make ................................... 5 Card insert .......................... 10 Change association ............... 9 Clear settings ........................ 9 DSS Keys Setup .................................. 9 Erase settings ....................... 9 Holding calls .......................... 6 Key label .............................
