User manual

DEFINITY ECS Release 8.2 Maintenance for R8.2csi 555-233-119 Issue 1
April 2000
Maintenance Objects
3-63ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line)
3
1 FAIL This does not indicate a hardware problem. The switchhook audit failed,
and the other updates were not performed because of this failure. This
condition may occur when the audit is performed at the same time that the
terminal equipment goes off-hook. Use the status station command to
determine when the port is available for testing.
1. When the port becomes available for testing, retry the command at
1-minute intervals a maximum of 5 times.
5 FAIL This does not indicate a hardware problem but may indicate an internal
software error. The message waiting lamp update failed. The translation
and ringer updates were not performed because of this failure.
7 FAIL The translation update failed. The ringer update was not performed
because of this failure. This does not indicate a hardware problem but may
be an internal software error.
8 FAIL This does not indicate a hardware problem but may be an internal software
error. The ringer update failed.
1. Retry the command at 1-minute intervals a maximum of 5 times.
PASS The software and the port processor have the same status. User-reported
troubles on this port should be investigated by using other port tests, by
examining station wiring, by examining the station, and by ensuring that the
terminal is correctly translated as off-premises or on-premises.
NOTE:
This test always passes for TN742 Analog circuit packs prior to
Vintage 6.
0NO
BOARD
The test could not relate the internal ID to the port (no board). This could be
due to incorrect translations, no board is inserted, an incorrect board is
inserted, or an insane board is inserted.
1. Check to ensure that the board translations are correct. Use the list
config command, and resolve any problems that are found.
2. If the board was found to be correctly inserted in step 1, issue the
busyout board command.
3. Issue the reset board command.
4. Issue the release busy board command.
5. Issue the test board long command. This should re-establish the
linkage between the internal ID and the port. If this is not the case,
dispatch to check to ensure that there is a valid board inserted.
Table 3-26. TEST #36 Station Status and Translation Audits and Updates Test — Continued
Error
Code
Te s t
Result Description/ Recommendation
Continued on next page