Using PARTNER® Voice Messaging This booklet contains instructions for using the PARTNER Voice Messaging system Release 2.0, Release 3.0, and later.
Getting Started Logging In 1. Do one of the following: • If you are at an internal extension, call PARTNER Voice Messaging by pressing or a programmed button. • If you are at an external telephone, call in on a line answered by the PARTNER Voice Messaging and press when you hear the greeting. 2. Do one of the following: • If you are at your own extension, press . • If you are at another telephone, enter your extension number and press . 3. Enter your password and press .
Getting Started Options After you have logged in, you can choose any of the following options: Press: To: Get messages. Change personal greeting. Change password. Change Call Answer Mode. * Transfer to another extension. Return to login prompt.** Hints: • To delete a message, press . • To rewind five seconds and replay a message that you are listening to, press .* • To fast forward (skip ahead) five seconds in a message, press .* • To return to the mailbox activity menu, press .
Your Messages Listening 1. Log into PARTNER Voice Messaging. to 2. Press to get messages. Messages The header plays. 3. Do one of the following: • Press to play the message. (New messages play before old messages in the order in which they were received.) • Press to skip the message. (The message will remain as "new" until you listen to the body of the message.) Note: While the message plays, you can press to rewind five seconds and play, or press to fast forward five seconds and play (Release 3.
Using Dial Code/Button Features Call PARTNER Voice Messaging or programmed Voice Mail Auto Dial button Turn voice mail coverage on and off Programmed VMS Cover button Send calls to your mailbox without ringing your extension first Programmed DND button (and VMS cover button, if applicable) and VMS Coverage must be on Transfer callers to another subscriber's mailbox or programmed Voice Mailbox Transfer button, then dial the extension number
Personalizing Your Mailbox Choosing Call Answer Mode Call Answer Mode determines whether the system allows callers to leave a message after listening to your personal greeting. Your mailbox is factory set to allow callers to leave a message after listening to (Release 3.0 your personal greeting (Record Mode). or later) You can change your mailbox to Answer-Only Mode when you cannot respond to messages left in your mailbox for an extended period of time.
Personalizing Your Mailbox Recording Your Personal Greeting (continued) When your mailbox is set to Answer-Only Mode, callers must do one of the following within five seconds after your personal greeting has finished playing: • Enter while listening to your personal greeting to transfer to another extension. • Enter at any time to transfer to the receptionist. 1. Log into PARTNER Voice Messaging. 2. Press to administer your personal greeting. 3. Press to record your personal greeting and lift the handset.
Personalizing Your Mailbox Changing 1. Log into PARTNER Voice Messaging. Your 2. Press to change your password. Password 3. Enter four digits for the new password and press . 4. Enter the new four-digit password again and press .
Notes
To order additional PARTNER Voice Messaging User’s Guides, please call 800-457-1235 and reference document number 585-322-705.
