User's Manual
Table Of Contents
- 1 Important Safeguards
- 2 Package Contents
- 3 Recorder Overview
- 4 Basic System Setup
- 5 Camera Installation
- 6 Using the Mouse
- 7 Setting the Date & Time
- 8 Using the On-Screen Display
- 9 Recording
- 10 Playback
- 11 Backup
- 12 Motion Detection
- 13 Active Deterrence
- 14 Smart Motion Detection
- 15 Face Detection
- 16 Managing Passwords and User Accounts
- 17 Using the Main Menu
- 17.1 Main Menu Overview
- 17.2 Setting the Monitor Resolution (Display)
- 17.3 Configuring Sequence Mode
- 17.4 Camera Menu
- 17.5 Information Menu
- 17.5.1 Version Information
- 17.5.2 Hard Drive Information
- 17.5.3 BPS
- 17.5.4 System Log
- 17.5.5 Alarm
- 17.5.6 Online Users
- 17.5.7 Network Load
- 17.5.8 Network Test
- 17.5.9 Saving Your System Configuration to a USB Thumb Drive
- 17.5.10 Restore Default Settings
- 17.5.11 Upgrading Firmware Manually
- 17.5.12 Automatic Firmware Upgrades
- 17.6 Network Settings
- 17.6.1 Selecting DHCP or Static IP Address (TCP/IP)
- 17.6.2 Configuring System Ports (Connection)
- 17.6.3 Configuring Email Alerts
- 17.6.4 Configuring Switch Settings (Advanced)
- 17.6.5 P2P Setting
- 17.6.6 Performing Smart Search for Safeguard
- 17.6.7 Configuring Smart Plan
- 17.6.8 Configuring Safeguard
- 17.6.9 Configuring Video Loss Settings
- 17.6.10 Configuring Hard Drive Warnings
- 17.6.11 Configuring Network Warnings
- 17.6.12 Searching Event Logs
- 17.6.13 Configuring Pre-Recording
- 17.6.14 Formatting the Hard Drive
- 17.6.15 Configuring Hard Drive Type
- 17.6.16 Configuring Record Estimate (Recording Calculator)
- 17.6.17 FTP (Advanced)
- 17.6.18 Configuring General System Settings
- 17.6.19 Configuring Holidays
- 17.6.20 Configuring IP Filter
- 17.7 Shutdown
- 18 Connecting Remotely using the Lorex Home Mobile App
- 19 Smart Home & Voice Assistance
- 20 Pan/Tilt/Zoom (PTZ) Cameras
- 21 Connecting Audio Devices
- 22 Replacing the Hard Drive
- 23 DDNS Setup (Advanced)
- 24 Troubleshooting
- 24.1 Top Reasons Your Lorex Camera May Lose Video or Go Black
- 24.1.1 Going over PoE budget will result in video loss
- 24.1.2 When to use a PoE Switch?
- 24.1.3 Not enough power or total loss of it
- 24.1.4 Power surge and interference
- 24.1.5 Not supported display output
- 24.1.6 Twisted, bent or damaged cables
- 24.1.7 Outdated firmware and hardware
- 24.1.8 Issue with compatibility
- 24.1.9 Low internet bandwidth
- 24.1 Top Reasons Your Lorex Camera May Lose Video or Go Black
- 25 Technical Specifications
- 26 Notices
Using the Main Menu17
17.6.9 Configuring Video Loss Settings
Configure video loss settings and how the system reacts to a video loss event. Video loss means
that video from one or more cameras was interrupted or disabled. It could be caused by a number
of factors, such as a loose or damaged connection, loss of power to a camera, or a blocked cam-
era lens.
To configure video loss settings:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2. Click EVENTS. Click the Event Settings tab on the side panel, then in the drop-down click
Motion. On the top panel click Video Loss.
3. Under Camera, select the channel you would like to configure.
4. Check Enable to enable video loss events for the selected channel.
5. Configure the following to customize settings for video loss events:
• Schedule: Click Set to configure a schedule for video loss events. It is recommended to
leave this on the default setting, so you can be alerted at any time one of your cameras
loses video.
• Show Message: Check to show a popup message on the monitor if one of your cameras
loses video.
• Send Email: Check to enable email alerts. You must configure email alerts before you
will be able to receive them (see 17.6.3 Configuring Email Alerts, page 74).
• Record Channel: Click the checkbox to enable video recording when video loss occurs.
Click Set to select which channels the system will record when video loss occurs on the
currently selected channel.
• PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera re-
quired; not included). Click Set to select which PTZ actions will be taken by each camera.
• Post_REC: Enter the number of seconds the system will record after video loss occurs.
• Sequence: Check to enable a custom sequence mode when motion is detected on the se-
lected channel. Click Set to select which channels you would like to display in the custom
sequence mode.
• Buzzer: Check to enable the system buzzer when video loss occurs on the currently se-
lected channel.
6. Click Apply to save changes.
17.6.10 Configuring Hard Drive Warnings
Hard drive warnings will notify you if an issue is detected with the hard drive.
To configure hard drive warnings:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
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