Owner's Manual
Table Of Contents
- Front Panel
- Rear Panel
- Basic Setup
- Step 1: Connect the BNC Cameras
- Step 2: Connect the Mouse
- Step 3: Connect the Ethernet Cable
- Step 4: Connect the Monitor
- Step 5: Connect the Power Adapter and Power on the DVR
- Step 6: Verify Camera Image
- Step 7: Set the Time
- Default System Password & Port Numbers
- Quick Access to System Information
- Connecting Cameras
- Mouse Control
- Remote Control
- Using the On-Screen Display
- Setting the Date and Time
- Recording
- Playback and Backup
- Managing Passwords
- Using the Main Menu
- Display
- Configuring Custom Channel Names
- Changing the Position of the Channel Name
- Adjusting Camera Color Settings
- Enabling Covert Recording
- Configuring the Time and Recording Time Display
- Configuring Sequence Time
- Changing the Video-out Resolution
- Restoring the System’s Resolution if you see a Blank Screen
- Adjusting Menu Transparency
- Adjusting the Video Margin
- Adding Privacy Zones
- Record
- Search
- Network
- Alarm
- Device
- System
- Advanced
- Display
- Setting up your DVR for Remote Connectivity
- Lorex Client 11: Client Software for PC
- Remote Viewing Interface
- Logging into the System
- Changing Viewing Modes
- Taking Screen Shots
- Recording Video
- Showing / Hiding Channels
- Adjusting Sub-menu Options
- Changing the Save Directory of Screenshots or Recorded Video
- Changing the Format of Recorded Video (PC Only)
- Configuring PTZ Settings
- Video Playback
- Configuring Display Settings
- Configuring Privacy Zone Settings
- Configuring Recording Parameters
- Configuring the Recording Schedule
- Configuring System Recording Quality
- Configuring Basic Network Settings
- Configuring the System Substream
- Configuring Email Notification Settings
- Changing the Mobile User Name and Password
- Configuring DDNS Settings
- Configuring Motion Detection Settings
- Configuring your System to "Beep" During Motion
- Configuring Alarm Notifications
- Configuring Hard Drive Recording Mode
- Configuring PTZ Parameters
- Configuring the System Time and Date
- Changing the System’s Menu Time Out
- Configuring System User Accounts
- Viewing System Information
- Upgrading System Firmware
- Restoring Default Settings
- Configuring Event Settings
- Configuring Auto-Reboot
- Lorex Player 11: Playing Backed up Video on PC
- Lorex Player for Mac: Viewing Backed up Video on Mac
- Mobile Apps: Accessing your DVR Using a Mobile Device
- Appendix A: System Specifications
- Appendix B: Connecting a PTZ Camera
- Appendix C: Connecting Additional External Monitors
- Appendix D: Recording Audio
- Appendix E: Replacing the Hard Drive
- Troubleshooting
- Getting Started

116
Troubleshooting
Troubleshooting (Continued)
Error Possible Causes Solutions
• There is no picture
on monitor/TV after
connecting it to the
DVR
• Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the
monitor/TV, and then power on the DVR
• Input channel for DVR not
selected on monitor/TV
• On the monitor/TV, select the input channel the DVR is
connected to
• Video cable is loose or has
be
come disconnected
• Check the video cable connection to the DVR and
monitor/TV
• Video-out resolution has been
set t
o the incorrect setting
• Press and hold the button on the front panel of the
DVR until the DVR restarts. The DVR will reset to the
default resolution (1024x768)
• Mouse not detected
by syst
em
• Mouse cable is not firmly
connected to the system
• Firmly connect the mouse cable to the USB Mouse
port on the front panel
• Mouse is not connected to the
sys
tem
• System needs to be reset • Power off the system (disconnect power cable). Firmly
c
onnect a USB mouse to the USB Mouse port on the
front panel of the system. Reconnect the power cable to
the DC 12V port on the rear panel.
• There is no picture
on selected channels
/ camera picture is
not being displayed
• Camera cables are loose or
have become disconnected
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and
at the
camera
• Try moving the camera to another channel or use
anot
her cable
• The image on the
D
VR appears, but
does not have sound
• Audio cables are loose or have
been disconnected
• Check the AUDIO Input connections to the DVR
• Volume on external speakers
(n
ot included) is low or off
• Increase volume on external speakers (not included)
• The system beeps
at
startup
• The beep at startup is normal
• The system beeps
du
ring motion
detection
• Motion detection is enabled and
the alarm buzzer is activated
• Open the Main Menu and click System>Motion. In the
Buzzer drop-down, select Off. Click pply
• I am not receiving
email notifi
cations
• Email notification is disabled • Ensure you have configured email notification. For
details, see “Setting up Email Notification” on page 42
• Default setting is disabled, but
y
ou have not entered your own
SMTP information
• If you want to use your own SMTP server, deselect the
Default box, and enter your SMTP Server address, Port,
User name, and Password in the respective fields