Quick Start Guide

HD Wi-Fi Camera
Quick Start Guide
lorex.com
Camera
ATTENTION:
A REGULATED UL / CSA APPROVED power supply is REQUIRED for use
with this camera (included). Use of a non-regulated, non-conforming power
supply can damage this product and voids the warranty.
Power Accessories
Mounting Kit
Bracket
W261AQ_QSG_EN_R1
Problem Solution
Cannot set up
camera
• Ensure your mobile device and the camera are
within range of your Wi-Fi router.
• Ensure the LED indicator on the camera is
ashing green before beginning setup.
No picture / signal • Ensure the LED indicator on the camera is
glowing steady green. See ‘LED Behavior’
section for details if otherwise.
• Ensure the camera is properly connected to
power using the included USB power adapter.
• Try repositioning the camera, router, or both to
improve signal strength.
Picture is not clear • Check the camera lens for dirt, dust,
spiderwebs. Clean the lens with a soft, clean
cloth.
• Remove the vinyl cover on the camera lens.
No audio • Ensure audio function on camera is turned on.
• Ensure audio is turned up on viewing device.
Person detection not
working
• Ensure you have enabled Person Detection in
the Device Settings screen of the Lorex Home
app. See ‘Overview of Lorex Home App’ for
details.
Camera stuck
downwards
• Turn off Privacy Mode in Device Settings on
the Lorex Home app. See ‘Overview of Lorex
Home App’ for details.
×3
×3
W261AQ Series
A
B
C
E
G
F
Package Contents
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2
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Resources
Copyright © 2019 Lorex Corporation
As our products are subject to continuous improvement, Lorex reserves the right to
modify product design, specications and prices, without notice and without incurring
any obligation. E&OE. All rights reserved.
LED Behavior
Troubleshooting
See table below for denitions of camera’s LED behaviors:
Behavior Meaning
(steady)
Operating correctly.
(ashing)
Ready for connection.
(ashing rapidly)
Mobile device is attempting to connect to the camera.
(steady)
Device malfunction. Try resetting the camera (see
‘Camera Overview’ for details) and repeating the
setup.
(ashing)
Network connection failed. Try resetting the camera
(see ‘Camera Overview’ for details) and repeating the
setup.
(ashing rapidly)
microSD error. Try removing and re-inserting the
included microSD card, or try a different card.
(alternating)
Firmware upgrade in progress.
D
Camera Overview
Status LED
Microphone
Reset: Press and hold until
the chime sounds to reset
the camera.
microSD slot: microSD card
pre-inserted (expandable up
to 256GB, microSD class 10
or higher).
Speaker
Ethernet: For service only.
Power: Connect the included
USB power adapter.
A
B
C
D
E
F
G
• Read this guide carefully and keep it for future reference.
• Follow all instructions for safe use and handling of the product.
• Use the camera within given temperature, humidity and voltage levels noted in
the camera’s specications.
• Do not disassemble the camera.
• Do not point the camera directly at the sun or a source of intense light.
• Periodic cleaning may be required. Use a damp cloth only. Do not use any
harsh, chemical-based cleaners.
• The camera is rated for indoor use
only. Do not mount the camera
outdoors.
• This camera includes an Auto
Mechanical IR Cut Filter. When the
camera changes between Day/
Night viewing modes, an audible
clicking noise may be heard from
the camera. This clicking is normal,
and indicates that the camera lter
is working.
• Audio recording without consent is
illegal in certain jurisdictions. Lorex
Corporation assumes no liability for
use of its products that does not
conform with local laws.
Safety Precautions
Disclaimers
3.4” / 86mm
4.2”
107mm
Dimensions
W261AQ_QSG_EN_R1.indd 1 2019-10-25 5:25:26 PM