DVR FAQ GUIDE SC21FD3044-161 Frequently Asked Questions English Version 1.0 21” FLAT SCREEN CRT/DVR COMBO Copyright © 2006 LOREX Technology Inc.
FAQ Guide Overview FAQ Guide Overview The following questions are addressed in this FAQ Guide. 1. What is the correct order for connecting the SC21FD3044-161 System to the Router? 2. How many users can be connected to the system at the same time with Remote Access? 3. What PC Hardware and Software are needed to run the NetViewer application? 4. How do I set up my account on the DDNS server at http://DDNS.strategicvista.net 5. How do I enter my DDNS information in the System? 6.
FAQ Guide Overview 1. Connecting the SC21FD3044-161 System to the Router What is the correct order for connecting the SC21FD3044-161 System to the Router? The SC21FD3044-161 System MUST be connected to the Router before the System is powered on. Router Step 1: Confirm the Router is turned on. Step 2: Connect the Ethernet cable from the Ethernet port on the rear of the SC21FD3044-161 System to an open port on the Router Step 3: Turn on the System Step 4: Record the MAC Address and IP Address of your unit.
FAQ Guide Overview 2. Number of Concurrent Users How many users can be connected to the system at the same time with Remote Access? Only 2 users may be connected at the same time. For remote access, only the ADMIN (HOST) and one GUEST can be logged in at the same time. NOTE: The ADMIN (HOST) can control the entire unit. The GUEST can only view the unit, and does not have control access.
FAQ Guide Overview 3. PC Hardware / Software Requirements What PC Hardware and Software are needed to run the NetViewer application? To install and use the NetViewer Application, we recommend the following: Minimum System Requirements: Operating System Windows 2000 Windows XP Home Edition Windows XP Professional Processor .Pentium 4 - 1.5 GHz Processor (or equivalent) Memory 256 MB RAM Hard Drive 50 MB - Installation space required * Additional Hard Drive space required for recording.
FAQ Guide Overview 4. Setting Up Your DDNS Account How do I set up my DDNS account at http://DDNS.strategicvista.net? Sentinel CCTV offers a free DDNS server for use with your System. 1. Navigate to http://DDNS.strategicvista.net 2. Select the Create Account option from the list on the left side of the screen. 3.
FAQ Guide Overview 4. Complete the System Information fields as follows: • Product License: Select your product model from the Product License drop down menu • - : Locate the MAC address of your (recorded while loading the System) • URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice.) NOTE: The URL request must not exceed 8 CHARACTERS 5.
FAQ Guide Overview 5. Adding DDNS Information to the System How do I enter my DDNS information on the System? 1. Press the MENU button on either the front panel of the System, or on the Remote Control [DDNS SET] 2. Navigate to the DDNS SET menu using the up and down arrows. Press the ENTER button to access the DDNS SET menu 3. Configure the DDNS settings: • DDNS: Enable the DDNS setting by selecting Y • DOMAIN NAME: Enter the DOMAIN name for the DDNS Service by pressing the and buttons.
FAQ Guide Overview 6. Router Port Forwarding How do I enable Port Forwarding on my Router? You will need to enable port forwarding on your Router to allow for external communications with your Observation System. Computers, Observation Systems, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices.
7. Can I view 8 live Cameras at the same time? Is there a way to view all 8 cameras at the same time? You cannot view all 8 cameras on one screen, even though you can view 4 live channels and 4 playback channels at the same time, this unit only supports live view on 4 channels at a time. Netviewer will also only show four channels at a time. If you press Q1 and Q2, you may switch between pages but you cannot view all 8 at the same time.
. Which Router Ports do I need to forward? I would like to set up remote viewing for my unit - which ports do I need to forward on my Router? You have to forward all the ports for remote viewing to work. One port is used for video, another for audio, etc. 12. Can I use an external DDNS Service? I am interested in using an external DDNS service - is there support for this setup? Using an external DDNS service may work, but we would not provide support for it. Unlike other DDNS providers, http://ddns.
It’s all on the web Product Information Specification Sheets User Manuals Software Upgrades Quick Start Guides Firmware Upgrades VISIT www.sentinelcctv.com www.sentinelcctv.com LOREX Technology Inc.
