Information
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As we are confident in our product quality we offer you a 3 Year Lorch
Manufacturer Warranty.
Requirement for this is:
You have to register yourself as first user within 30 days after initial
purchase by typing in the serial number of your machine and your address
data on our Internet site
www.lorch.eu/warranty
By doing this you accept our warranty conditions listed below. Then we and
our Sales/Service partners are able to provide you with our additional
warranty service.
Yours Sincerly
Lorch Service Team
This Lorch product has been subjected to a strict inspection as part of the Lorch quality
assurance procedure and was carefully checked and tested. Lorch Schweißtechnik GmbH,
Im Anwänder 24 – 26, 71549 Auenwald, Germany, shall provide the end consumer (subsequently
referred to as the "Customer") with a manufacturer warranty in compliance with the following
conditions:
I. Warranty Claim and Duration
Lorch shall guarantee to the Customer that the product supplied to the Customer shall be free
from any material and processing faults within the guarantee period, calculated from the date
of purchase, of
5 years for main rectifiers and main transformers (solely material replacement from the
fourth year, see Section II, Clause 2),
3 years, but a maximum operating period of 8760 hours for all Lorch welding equipment
and all products "Control", "Feed", "Q-Data", "Q-Sys" as well as "MobilePower 1", up to a
maximum quantity of 1000 charging cycles or a remaining capacity of 70%,
1 year for automation products, TEG equipment and remote controls, water-circulation
cooling devices and drives - like Wirefeed Case, Intermediate Drive, NanoFeeder and
RoboFeeder -, water pumps, ventilators and main contactors, helmets and battery chargers,
and
6 months for replacement parts which were not supplied in conformance with this
manufacturer warranty.
II. Content of the Guarantee
In case of a warranty claim, Lorch shall rectify the defect at its own cost and discretion, either by
repairing or delivering new or rebuilt parts or by exchanging the product for a product of equal
value, including an updated model. Claims from this guarantee shall be fulfilled by Lorch or a
distribution partner who is authorised and commissioned by Lorch.
MANUFACTURER WARRANTY
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