Warranty

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All of the Looptex warranties outlined in this brochure
may not apply to all products manufactured by Looptex.
The specific warranty coverage for your Looptex carpet
is located on the back label of the carpet sample. Any
questions related to the product and its warranties should
be directed to the retailer.
Looptex warranties apply only to carpet installed in owner
occupied, single family, residential housing. Carpets cannot
be uninstalled and reinstalled as this will void the warranty.
Commercial installations will void all warranties. Looptex
warranties cover first quality material only. Carpets sold
as seconds, used, mill ends and,or irregulars are void of
all warranty coverage. Warranties are extended only to
the original purchaser and are not transferable unless
otherwise stated.
Looptex warranties are valid only on stretch-in installation
applications unless otherwise stated. All carpets must be
installed using the CRI installation guidelines. Looptex
does not warranty carpets used in a commercial setting,
glue-down or rug applications unless otherwise stated.
• Looptex warranties do not cover fuzzing and, or
shedding, pooling, watermarking, crushing, matting,
trac patterns, footprints, vacuum marks, pet damage,
acts of nature, certain stains, installer errors or general
maintenance related issues.
• Looptex carpet is not considered narrow if it has a width
of 11’ 10”.
• The BOW and SKEW tolerance on Looptex Carpet
is 1 ½” in 12’.
Some products may carry additional warranties provided
by the companies that manufacture certain soil and stain
treatments, fibers and yarns. These warranties will take
precedence over the warranties issued by Looptex.
Always refer to the carpet sample to determine the
warranty coverage or ask your retailer for more information
regarding the warranty oered on a specific product.
Abrasive wear means fiber loss from the carpet through
abrasion resulting from normal foot trac. Abrasive wear is
fiber pile loss of 10% or greater. The Abrasive Wear Limited
Warranty is in eect only if the carpet has been installed in
accordance with the cushion meeting standards detailed in
this brochure, and has been properly maintained according
to the guidelines listed in the “Caring for Your Carpet”
section of this brochure.
The Fade Resistance Limited Warranty excludes will use
the AATCC Gray Scale for standardized comparisons of
color dierences (American Association of Textile Chemist
and Colorists) to measure the level of any color change.
The Stain Resistance Limited Warranty does not include
general soiling or stains from foods and beverages that
contain strong colored natural dyes. Examples of food and
beverage stains excluded from this warranty include, but
are not limited to, mustard, ketchup, soda, wine, chocolate,
syrups, coee, teas, hot beverages, beer, sauces and
drinks made from powdered mixes. Example of other
stains that are not covered under the warranty include,
but are not limited, to shoe polish, cosmetics, paint, acids,
bleaches, acne medication, drain cleaners, plant foods,
candles, carpet deodorizers, air fresheners, disinfectants,
animal foods, urine, fecal matter, vomit, blood, body fluids
and any matter that contains natural dyes and, or the ability
to remove color.
The Stain Resistance Limited Warranty is in eect only
if the carpet has been installed in accordance with the
cushion meeting standards detailed in this brochure,
and has been properly maintained according to the
guidelines listed in the “Caring for Your Carpet” section of
this brochure. Owners must provide proof of professional
carpet cleaning every 12–18 months. All carpets must
be installed over new padding. Any exceptions must be
approved by Looptex.
Rubber backed carpets must be installed using specified
carpet adhesives and tapes. All rubber backed carpets
must be installed using correct installation methods and
procedures. Rubber backed and, or attached pad carpets
do not require additional padding.
GENERAL TERMS, LIMITATIONS AND
WARRANTY EXCLUSIONS