Warranty

L 6 
ANTI-STATIC WARRANTY
Looptex warrants the carpet purchased will not generate
static greater than 5.0 kilovolts (a level not detectable by
most people) within the specified warranty period. There
are limitations to this warranty that can be found under the
“General Terms and Warranty Exclusions” section of this
brochure.
ABRASIVE WEAR WARRANTY
Looptex warrants the carpet purchased will not wear from
abrasion more than 10% as the result of normal foot trac
and use within the specified warranty period. There are
limitations to this warranty thatcan be found under the
“General Terms and Warranty Exclusions” section of this
brochure.
Exclusions:
The Abrasive Wear Warranty excludes wrinkling, buckling,
matting, crushing, trac patterns, pooling or any change in
appearance or pile retention. These are not manufacturing
defects, but are maintenance related issues. Snags and
pulling of loops in carpet are not considered a defect and
are not covered in this warranty.
See “General Terms, Limitations and Warranty Exclusions”
for a full list of exclusions.
TEXTURE RETENTION WARRANTY
Looptex warrants the carpet purchased, if installed over
recommended carpet cushion and properly maintained,
will not show abnormal changes in appearance from foot
trac and normal use as a result of yarn tufts losing twist
within the specified warranty period. There are limitations
to this warranty that can be found under the “General
Terms and Warranty Exclusions” section of this brochure.
Exclusions:
The Texture Retention Warranty excludes footprints,
wrinkling, buckling, matting, crushing, pooling or any
change in appearance or pile retention. These are not
manufacturing defects, but are maintenance related issues.
Snags and pulling of loops in carpet are not considered a
defect and are not covered in this warranty.
See “General Terms, Limitations and Warranty Exclusions”
for a full list of exclusions.
MANUFACTURING DEFECTS WARRANTY
Looptex warrants the carpet purchased will be free from
any defects in the materials or workmanship within the
specified warranty period. There are limitations to this
warranty that can be found under the “General Terms and
Warranty Exclusions” section of this brochure.
Exclusions:
The Manufacturing Defect Warranty excludes wrinkling,
buckling, matting, crushing, pooling or any change in
appearance or pile retention. These are not manufacturing
defects, but are maintenance related issues. Improperly
installed carpets are not covered by this warranty. Carpets
that are not maintained properly are not covered in this
warranty. Snags and pulling of loops in carpet are not
considered a defect and are not covered in this warranty.
See “General Terms, Limitations and Warranty Exclusions”
for a full list of exclusions.
All carpet must be installed following the guidelines
provided by the Carpet and Rug Institute’s Installation
Standard.
http://www.carpet-rug.org/documents/publications/CRI_
Carpet_Installation_Standard_2011.pdf
Failure to follow these standards will result in the warranty
being void.
ONE YEAR LIMITED WARRANTY
Looptex warrants the carpet purchased will have a oneyear
warranty against manufacturing related visual defects. All
visual defects must be brought to the attention of Looptex
within one calendar year of purchase. This warranty is non-
transferable and extends only to the original purchaser.
Exclusions:
The Manufacturing Defect Warranty excludes wrinkling,
buckling, matting, crushing, pooling or any change in
appearance or pile retention. These are not manufacturing
defects, but are maintenance related issues. Improperly
installed carpets are not covered by this warranty. Carpets
that are not maintained properly are not covered in this
warranty. Snags and pulling of loops in carpet are not
considered a defect and are not covered in this warranty.
See “General Terms, Limitations and Warranty Exclusions”
for a full list of exclusions.
LOOPTEX PERFORMANCE WARRANTY DETAILS
continued