Warranty

LOOPTEX MILLS takes great pride in designing
beautiful carpets that are stylish, comfortable,
sustainable and aordable.
We stand behind the quality of our products and the materials used to
create them. At Looptex, we are constantly at work to ensure our products
oer cutting edge quality by utilizing the best resources and technology
available.
Looptex is proud to oer products made in the USA. Located in the
beautiful city of Dalton, Georgia, Looptex has provided our customers
quality carpet solutions at aordable prices since 2003. We continuously
strive to oer the best service and product selection in the industry. Our
carpets are designed with our customers’ diverse and everchanging
needs in mind and we take pride in our ability to service customers
worldwide.
This brochure explains the scope of each warranty and the quality you
can expect from your recently installed carpet. In addition to detailed
warranty coverage, this brochure also defines what is required from the
homeowner in order to maintain a valid warranty.
Please keep a copy of this warranty along with the following important
documents and resources:
• Original invoice / sales receipt
• Professional cleaning receipts and information
• Copy of the sample label or sample information
• A 2’ x 2’ uninstalled sample of your carpet
• Padding information
• Installer’s name and certification information
• Types of adhesives and tapes used for rubber backed carpet or
attached pad carpet
This documentation will provide critical information needed in the unlikely
event of a claim. The uninstalled sample is recommended in case a repair
or testing during a claim becomes necessary.
Thank you for choosing Looptex and for allowing us the opportunity to
fulfill your flooring needs.