Warranty

L 12 
PREVENTATIVE MAINTENANCE
1. Place mats and runners at all entrances of the home and
on any uncarpeted areas that are adjacent to the carpet.
Mats and runners should be vacuumed and cleaned on
a regular schedule. Place protective mats under oce
chairs around desks and computer areas.
2. Furniture coasters must be used on all furniture fixtures.
Furniture with wheels must have coasters under their
wheels to keep them from damaging the carpet. Always
put a barrier between anything with wheels and the
surface of the carpet when moving these items across
the carpet.
3. Always close blinds, curtains, and drapes during hours
of direct sunlight.
4. Never use bleaches, tile cleaners, dyes, mildew
removers, oven cleaners, acids, drain openers, oils and
lubricants or plant foods on or near your carpet. Always
use extreme care when carrying items that can discolor
or destroy the carpet fibers.
See “General Terms, Limitations and Warranty Exclusions”
for a full list of exclusions.
VACUUM REGULARLY
1. Heavily soiled areas can become damaged if the carpet
is not vacuumed on a routine basis. Regular vacuuming
can prolong the life of your carpet and will enhance the
overall appearance.
2. All carpets need to be vacuumed a minimum of twice per
week. If the residence has more trac, occupants and, or
animals than normal, it should be vacuumed daily.
3. Use a vacuum with a rotating brush on standard cut
pile carpets. Carpets with high piles, loops and cut loop
carpet should be vacuumed with suction only. Carpets
with loops may fuzz or pull free if a rotating brush is
used.
4. Select a vacuum with the following options:
• Adjustable Heights – Use the highest appropriate
setting.
• Adjustable Motor Speed – Use low to medium setting
where appropriate.
• Large Wheels – Easy control of vacuum and ability to
glide easily across surface of carpet is important.
• Beater Bar / Brush Control – Ability to turn beater bar or
brush motor On/O. This will allow you to use suction
only when vacuuming loop carpets.
STAIN REMOVAL
1. Always treat a stain as soon as it is discovered. The
longer a stain is allowed to rest, the more dicult it
becomes to remove it.
2. Always scrape food spills gently from the surface of the
carpet with a spoon or dull knife. Never rub the food or
press it down into the carpet.
3. Work from the outer edge of the stain towards the
center to avoid the stain from spreading. Blot and pat
gently, never rub or scrub; this may distort the carpet
fibers. Always use a white cloth towel when working
with stains.
4. When using a mild detergent, use a clear, non- bleach
laundry detergent. Do not use colored or cloudy
detergents; they can leave a sticky residue that will
cause severe soiling. Use only ¼ teaspoon of detergent
to 32 ounces of water. Follow detergent’s cleaning
with clear water rinsing. Repeat this step until all the
detergents’ residue is removed, and then blot dry as
much as possible.
5. In most cases, a stain can be removed by using warm
water on the aected area and blotting dry with a towel.
It may take several minutes, but water is the best solvent
when working with most stains and soiling issues.
6. If the stain is large or has been sitting for a long period
of time, please contact a certified carpet cleaning
professional. Any stains caused by a natural dye (i.e.
wines, fruits, plants, etc.) require the homeowner to
contact a professional carpet cleaner immediately.
CLEANING RECOMMENDATIONS
1. Regular vacuuming and maintenance will only remove
a portion of the soil particles that are in the carpet. Foot
trac and other items cause some residue to become
trapped deep in the carpet fibers. To help remove
these particles and to keep your carpet maintained, we
recommend professional hot water extraction every 12
to 18 months. Hot water extraction cleanings performed
by a certified carpet care specialist will keep your carpet
looking acceptable and will prolong its overall life.
2. While vacuuming is important to the life and health of
your carpet, please do not use a beater bar or any type
of spinning brush on carpeting with loops. Any carpet
that has loops in the construction of the carpet must be
maintained by using suction only vacuums. Beater bars
spin and can cause loops to pull free from the backing.
Carpet damaged due to the use of a vacuum is not
covered by Looptex warranties.
3. High trac areas and entrances to the home will collect
dirt and show signs of soiling faster than other areas.
These areas include doorways, trac lanes, areas in
front or chairs, beds and televisions. Areas around your
home’s central heat and air returns units may show signs
of soiling faster than other areas as well. Use walk-o
mats in all entrance areas and flooring transition areas.
4. Fuzzing and shedding is a natural characteristic of some
fiber types. Vacuuming three to five times a week will
also help remove the excess fibers and reduce the
amount of shedding.
CARING FOR YOUR CARPET