Warranty Guide

999 Enterprise Drive · Dalton, GA 30721 · Phone [phone] · Fax [phone]
Vacuum Regularly
1. Dirt and dust can add up over time and form hard and large deposits. Heavily
soiled areas can become damaged if the carpet is not vacuumed on a routine basis.
Regular vacuuming can prolong the life of your carpet and will enhance the
overall appearance. Most soiling in carpets occur in the form small hard and/or
solid particles that can cause the carpet to look dull, dirty, and feel abrasive to the
touch if it is not properly maintained.
2. All carpets need to be vacuumed a minimum of twice a week. If the residence has
more traffic, occupants, and/or animals than normal, it should be vacuumed daily.
3. Use a vacuum with a rotating brush on standard cut pile carpets. Carpets with
high piles, loops, and cut loop carpet should be vacuumed with suction only.
Carpets with loops may fuzz or pull free if a rotating brush is used.
Stain Removal
1. Always treat a stain as soon as it is discovered. The longer a stain is allowed to
rest the more difficult is become to remove it.
2. Always scrape food spills gently from the surface of the carpet with a spoon or
dull knife. Never rub the food or press it down into the carpet. This action will
cause the food to become embedded into the fibers and reduce the chances of a
successful cleaning.
3. Work from the outer edge of the stain towards the center to avoid the stain from
spreading. Blot and pat gently, never rub or scrub; this may distort the carpet
fibers. Always use a white cloth towel when working with stains.
4. When using a mild detergent, use a clear, non-bleach laundry detergent. Do not
use colored or cloudy detergents; they can leave a sticky residue that will cause
severe soiling. Use only ¼ teaspoon of detergent to 32 ounces of water. Follow
detergent cleaning with clear water rinsing. Repeat this step until all the
detergents residue is removed, and then blot dry as much as possible.
5. In most cases a stain can be removed by using warm water on the affected area
and blotting dry with a towel. It may take several minutes, but water is the best
solvent when working with most stains and soiling issues.
6. If the stain is large or has been sitting for a long period of time, please contact a
certified carpet cleaning professional.
Cleaning Recommendations