Warranty Guide

999 Enterprise Drive · Dalton, GA 30721 · Phone [phone] · Fax [phone]
Warranty Remedy
Looptex Mills liability under the limited warranties will be limited to the actual cost of
the carpet or cost of repair or replacement of the affected area of the carpet extending to
the nearest structure (i.e. wall, door, or separation). Looptex Mills reserves the right to
correct any defect prior to the carpet being replaced and/or removed. If a replacement is
needed, Looptex Mills will arrange credit to the installing flooring subcontractor as a
percentage of the replacement cost of new carpet according to the terms defined under the
warranty coverage.
Implied Warranties
THERE ARE NO IMPLIED WARRANTIES ASSOCIATED WITH CARPETS
MANUFACTURED BY LOOPTEX MILLS. THIS INCLUDES WARRANTIES OF
MERCHANTIABILITY AND FITNESS FOR A DESIGNATED PURPOSE,
NOTHING GOES BEYOND THE EXPRESSED TERMS OF COVERAGE OF THE
WARRANTIES ESTABLISHED BY LOOPTEX MILLS. Implied warranties are
warranties, which the law presumes that have been given by the seller even though there
are not warranties in writing outlining such warranties. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply.
Carpet Cushion Requirements
Carpet cushion is one of the most important components in the installation of you new
carpet. Carpet cushion is the foundation that helps carpeting maintain its texture and
appearance and is a crucial element in the performance of your carpet. If a cushion is too
soft it will adversely affect the performance of the carpet. A cushion that is too thick
prevents the carpet from being anchored properly. You must use a cushion recommended
and within the specifications in order for your Looptex Mills warranties to be valid. The
recommended cushions include any meeting FHA minimum requirements. All
installations must be done with new padding. Any exceptions must be approved by
Looptex Mills.
Looptex Mills recommends that a cushion with no more than 7/16 inch thickness, and no
less than ¼ inch thickness, with 6 pounds per cubic foot of density, or equivalent be
installed under you new carpet.
For berber style carpets, Looptex Mills recommends a cushion with 3/8 inch thickness
and 8 pounds per cubic foot of density, or equivalent.
Homeowners Responsibilities and Obligations Under Looptex Mills Warranties
To keep your new Looptex Mills carpet performing and looking acceptable, homeowners
must do the following to maintain and protect the validity of the Looptex Mills carpet
warranties.
1. Maintain a record of the carpet style(s) purchased, the date of purchase, all
applicable invoice(s), and all warranties that apply to that particular carpet(s).