Warranty Guide

999 Enterprise Drive · Dalton, GA 30721 · Phone [phone] · Fax [phone]
Abrasive Wear Warranty
Looptex Mills warrants that the carpet purchased will not wear from abrasion more than
10% as the result of normal foot traffic and use, within the specified warranty period.
Always refer to the carpet sample to determine the warranty coverage or ask your retailer
for more information regarding the warranty on a specific product. It is the responsibility
of the purchaser and the flooring subcontractor to determine the correct carpet for the
desired application. There are limitations to this warranty and they can be found under
the General terms and Warranty Exclusions section of this brochure.
Texture Retention Warranty
Looptex Mills warrants that the carpet purchased, if installed over recommended carpet
cushion and properly maintained, will not show abnormal changes in appearance from
foot traffic and normal use as a result of yarn tufts losing twist within the specified
warranty period. Always refer to the carpet sample to determine the warranty coverage
or ask your retailer for more information regarding the warranty on a specific product. It
is the responsibility of the purchaser and the flooring subcontractor to determine the
correct carpet and cushion for the desired application. There are limitations to this
warranty and they can be found under the General terms and Warranty Exclusions section
of this brochure.
Manufacturing Defects Warranty
Looptex Mills warrants that the carpet purchased will be free from any defects in the
materials or workmanship within the specified warranty period. Always refer to the
carpet sample to determine the warranty coverage or ask your retailer for more
information regarding the warranty on a specific product. It is the responsibility of the
purchaser and the flooring subcontractor to determine the correct carpet for the desired
application. There are limitations to this warranty and they can be found under the
General terms and Warranty Exclusions section of this brochure.
Quality Assurance Warranty
Looptex Mills warrants that the carpet purchased will be free from any defects related to
color and/or yarn defects for the specified warranty period. This warranty does not cover
defects such as wrinkles, delamination, or issues related to the wear of the carpet.
Matting and traffic issues are not covered in the warranty. All carpets must be installed
correctly and properly maintained for warranty to be valid for specified period.
General Terms, Limitations and Warranty Exclusions
 All of the Looptex Mills warranties outlined in this brochure may not apply to all
products manufactured by Looptex Mills. The specific warranty coverage for your
Looptex carpet is located on the back label of the carpet sample. Any questions related to
the product and its warranties should be directed to the retailer.