User's Manual

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I can no longer access the Web Menu or the Access Point no longer responds.
a. DoublecheckthatyouareconnectedtotheAccessPointandnottoyourhomerouter.Disconnectyourcomputer
fromallwirelessnetworksandconnectbacktotheProAccessPoint’swirelessnetworkID(default:Loopcomm_AP)
Trytoaccessthewebmenuagain.
b. Ifyouareadvancedinnetworkingtroubleshooting,logont
oyourhomerouter’swebinterface.LookfortheDHCP
clientlistandtrytofindtheIPaddressofyourAccessPointassignedbyyourhomerouter.Onceyouhaveit,connect
totheAccessPointwirelessly.OpenyourwebbrowserandentertheIPaddressintotheaddressbar.
c.
ResettheAccessPointbacktodefaultsettingsandtrytheSmartSetupWizardagain.ToresettheAccessPointback
todefaultsettings,holdtheResetButton(onthePoEAdapter)downforfive(5)toten(10)seconds.AftertheAccess
Pointhasfullyreset,connecttotheA
ccessPointwirelessly.LogintotheWebMenuathttp://setup.loopcomm.com
andreconfigurethesettingsforyourAccessPoint.
The connection through the Access Point seem slow. File transfers take a long time to transfer.
a. Youmaybetoofarawayfromthewirelessnetwork.Wirelessdatatransferspeedsdegradeasdistancesincrease
betweenyourcomputerandtheAccessPoint.
b. Youmaybedownloadingfro
mtheInternetandnotwithinyourlocalnetwork.FilestransferredthroughtheInternet
arelimitedbyyourISPspeedandthedatadownloadspeedsfromthewebsitethatyouaredownloadingfrom.
c. YourcomputermaybeusinganolderWi‐Fiadapterwithlowerspeedlimits(802.11b/g)
d. Youmayhavei
nterferenceonthewirelesschannelthattheAccessPointiscurrentlyusing.Trychangingthechannel
ofyourwirelessnetwork.
The range from the Access Point seems low.
a. Checktoseethatyourwirelessoutputsettingsareat100%.GototheWebMenu,WirelessSettingsandcheckthe
AdvancedSettings.Makesuretheoutputpo
werisat100%.
b. YourAccessPointmaybeinstalledinapoorlocation.AvoidsettingupyourAccessPointinareaswithhigh
interference,suchas,nearfridges,microwaves,metallicobjectsandlowsurfaces.InstalltheAccessPointinahigher
locationifpossible.
c. Checktheconnectionsofth
eAntennastotheAccessPoint.Tightenthemifnecessary.
d. AdjustthedirectionoftheAccessPointindifferentangles.Theinternalantennaisahighpowerdirectionalantenna
andwillrequireadjustingtofindtheoptimalorientation.
My Wireless Access Schedule is being erratic and not working at the correct times.
YouneedtoadjustyourTimeZoneSettingsfromtheManagementWebMenupa
ge.
WiFi Protected Setup (WPS) is not working. Push button configuration does not detect the connection.
TheAccessPointsupportsWPSconnectionshoweversomecompaniesmayuseproprietarycodefortheirownpush
buttonconfigurations.TryconnectingusingtheWindowswirelessutilityorMacwirelessutilityinstead.