ISDN PCI Card User’s Manual
CE Approval All CE approved ISDN devices may be connected to the EuroISDN in all countries of the EU. The ISDN card has been approved by the TÜV according to the new European procedure and may therefore be connected to the Euro-ISDN in all EU countries.
Contents CHAPTER 1 INTRODUCTION 1.1 An Overview of the ISDN Card 1.1.1 What is ISDN? 1.1.2 The ISDN Card 1.2 ISDN Phone Software (Optional) 1.3 Package Contents 1.4 ISDN Card Features 1 1 1 1 2 2 4 4 CHAPTER 2 6 INSTALLATION 6 2.1 Before Installing 2.2 Installing the ISDN Card 2.3 Installing the ISDN Card Drivers 2.4 ISDN Utility Installation 2.4.1 The Diagnostic Program 2.4.2 The ISDN Status Program 2.5 Using Multilink PPP 2.
Chapter 1 Introduction 1.1 An Overview of the ISDN Card 1.1.1 What is ISDN? ISDN is an abbreviation for Integrated Services Digital Network. ISDN transfers information digitally and integrates all telecommunication services (such as telephone, teletext, videotex, etc.) into a single network. Using ISDN, you can transfer text, voice, data files, images, and even video. Before the use of ISDN, telecommunications operated using analog devices, which limited the quality of telecommunication transfers.
ISDN PCI card 1.1.2 The ISDN Card The ISDN card is ideally suited to give your PC access to the world of the Integrated Services Digital Network. It is easy to install, and easy to configure because it is fully Plug and Play compatible. The Windows 95, OSR2, 98, NT4.0, Me, 2000 or XP operating system will automatically install and configure the ISDN card. With the ISDN card, you can have an ISDN telephone, answering machine, file transfer, videotex, G3/G4 Fax functions, and Internet access.
Chapter 1 Introduction channels simultaneously, allowing you to send voice and data over the ISDN card at the same time. You can use your ISDN card to make a voice communication over one B channel while sending data or connecting to the Internet using the other B channel. The ISDN Phone has the following additional features: A Software Dialer The Software Dialer allows you to dial the telephone number using either the mouse or your keypad.
ISDN PCI card Call Logs Call Logs help you keep track of incoming and outgoing communication data such as caller identification, duration of the call, and the date and time the call was made. Supplementary Services “Call hold/retrieve”, “suspend/resume”, “call waiting”, “call transfer”, “call forwarding”, etc. For more information about the ISDN Phone program, please consult the ISDN Phone User’s Manual. 1.3 Package Contents The product package comes with the following accessories: 1.
Chapter 1 Introduction ♦ Provides telephony functions with a headset (optional). ♦ Supports both 16-bit and 32-bit CAPI drivers for Windows 95/OSR2/98/NT/ Me/2000 and XP. ♦ Supports TAPI and NDIS WAN miniport drivers for Windows 95/OSR2/98/NT/Me/2000 and XP. ♦ Supports Multilink PPP (MP) for 128Kbps (two B channels) internet access and data transfer. ♦ Supports X.75, T.70NL, ISO8208, T.
Chapter 2 Installation 2.1 Before Installing Make sure that you have all you need to install the ISDN card. You should have the following: 1. An IBM compatible PC with Pentium 166MHz or above with at least 32MB of RAM. 2. One free interrupt (IRQ). 3. Microsoft Windows 95/OSR2/98/NT/Me/2000 or XP. 4. At least 30MB of free disk space for the driver and software. 5. A VGA compatible monitor. 6. An IBM or Microsoft compatible mouse. 7.
Chapter 2 Installation 1. Turn off the power to your computer and all peripherals such as your monitor or printer. 2. Remove the computer system cover unit. 3. Remove the bracket from any unused expansion slot. Set the bracket screw aside. 4. Gently insert the ISDN card into the expansion slot. Make sure that the card is securely seated in the slot. If the connection is not secure, the card will not work. 5. Secure the ISDN card with the bracket screw that you removed in step 3. 6.
ISDN PCI card 2.3 Installing the ISDN Card Drivers For Windows 95, OEM Service Release 2 (OSR2) or Windows 98: 1. Start Windows. After the opening banner, Windows will tell you that your ISDN card has been detected.
Chapter 2 Installation Or you will see the following screen for Windows 98: 2. Insert the installation CD into the CD-ROM drive (D: or E: , etc.). 3. For Windows95, select “Driver from disk provided by hardware manufacturer”. For OSR2, click “Next >” to go on. For Windows 98, click “Next >”. Then, check “Specify a location:” and browse for “D:\Driver\Win98” (D: represents your CD-ROM drive). 4. Follow the instructions on the screen. Windows will copy the driver files to Windows sub-directories. 5.
ISDN PCI card 10 6. For Windows 95 or OSR2, if the Microsoft ISDN Accelerator Pack 1.1 or Dial-Up Networking 1.3 has been installed before, Windows will detect some files with newer version. Press “Yes” to keep the newer files. 7. For Windows 95 or OSR2, if the Microsoft ISDN Accelerator Pack 1.1 or Dial-Up Networking 1.3 is not installed before, you should see the following screen.
Chapter 2 Installation 8. After complete installing the ISDN card driver, you will be prompted to restart the computer. Press “Yes” to restart your computer. For Windows NT 4.0: 1. Start Windows. Insert the installation CD into the CDROM drive (D: or E: , etc.). 2. Run “D:\Driver\WinNT\Setup.bat” (D: represents your CDROM drive). Then, the following window appears. 3. Click “OK” to begin copying files. “Setup Program” will start.
ISDN PCI card 12 4. If your PC has PnP BIOS, you can choose “Auto setting”. Then the IRQ and I/O Port of the ISDN card will be configured by the system. 5. After setting the properties of the ISDN card, you might see the following screen prompting for the path of the Windows NT source files to installing the Remote Access Service (RAS). 6. When the RAS is installed, you will see the following screen for configuring ISDN ports as RAS devices.
Chapter 2 Installation 7. Press “OK” to select “ISDN1-NTWANMP” as one of the “RAS Capable Devices”, you should then see the following screen. 8. Click “Add...” for adding “ISDN2-NTWANMP” to the list of RAS communication ports. The “ISDN1” and “ISDN2” ports make the ISDN card be capable of dialing or receiving multilink calls. For more details about configuring the multilink support in Windows NT 4.0, please refer to the on-line help of RAS. 9.
ISDN PCI card 10. Click “Close”. Then, you will be prompted to restart the computer. 11. Press “Yes” to restart your computer and finish the driver installation. For Windows Me: 1. Start Windows. After the opening banner, Windows will tell you that your ISDN card has been detected.
Chapter 2 Installation 2. Insert the installation CD into the CD-ROM drive (D:, or E:, etc.). Select “Specify a location:” and browse for “D:\Driver\WinME” (D: represents your CD-ROM drive). Click “Next >”. 3. After pressing “Next >” button for the next screen, then press “Finish”.
ISDN PCI card 4. If the next screen appears when Windows finishes installing the drivers, press “Yes” to restart the computer. For Windows 2000: 1. 16 Start Windows. After the opening banner, Windows will tell you that your ISDN card has been detected. Press “Next>”.
Chapter 2 Installation 2. Insert the installation CD into the CD-ROM drive (D:, or E:, etc.). Select “Specify a location” and browse for “D:\Driver\Win2000” (D: represents your CD-ROM drive). Click “OK”. 3. After pressing “Next >” for the next screen, click “Yes” if windows titled “Digital Signature Not Found” appear. Then, press “Finish” to end the installation.
ISDN PCI card For Windows XP: 18 1. Start Windows. After the opening banner, Windows will tell you that your ISDN card has been detected. Press “Next>” 2. Click “Continue Anyway” to continue the installation.
Chapter 2 Installation 3. Press “Finish”.
ISDN PCI card For Linux: 1. The Linux support for the ISDN PCI card comes with the Isdn4Linux package. First, you have to reconfigure the kernel to make the HiSax module be compiled with “Support for HFC PCI-BUS cards”. 2. You can patch your kernel with the latest ISDN kernel tree using the current CVS sources. Please refer to http://www.linuxdoc.org/HOWTO/Kernel-HOWTO.html if you are not familiar with configuring and compiling the Linux kernel. 3.
Chapter 2 Installation 4. If the kernel loads the HiSax driver, output in the message file will show up. Then, the hardware is installed. 2.4 ISDN Utility Installation The ISDN Utility includes helpful programs for the ISDN card, such as diagnostic program, uninstallation program, on-line manual and configuration program. After Windows installs the driver of your ISDN card, the ISDN Utility may be installed automatically. If the ISDN Utility is not installed, you may install it from the installation CD.
ISDN PCI card 22 3. When the following window prompts, click on the “ISDN Utility” button. 4. The Install Shield Wizard will load the ISDN Utility Installation program. 5. Press “Next>” to begin installing the ISDN Utility. Follow the instructions on the screen to complete the installation.
Chapter 2 Installation 2.4.1 The Diagnostic Program After you have installed your ISDN card, you are highly recommended to use the diagnostic program to make sure the ISDN card, its drivers and the ISDN line are all properly installed and connected. To run the diagnostic program, please follow these instructions: 1. Open the “Programs” folder on the “Start” menu and click on the “ISDN Utility” item. 2. Click on the “Diagnostic Program” item, you will see the following screen. 3.
ISDN PCI card 6. Please refer to Chapter 3 Troubleshooting if you see any error or warning message. 2.4.2 The ISDN Status Program To know the status of ISDN line and B channels, you can start the ISDN Status program as below: 1. 2. 3. 24 Open the “Programs” folder on the “Start” menu and click on the “ISDN Utility” program folder. Click on the “ISDN Status” item to start the program. You will see the status of ISDN S0, B1 channel and B2 channel.
Chapter 2 Installation 2.5 Using Multilink PPP To use multilink, the answering Internet Service Provider (ISP), online service or corporate LAN must provide multilink capabilities. To configure multilink support, follow these steps. 1. Double click on the “My Computer” icon on your Windows Desktop, and then double click on the “Dial-Up Networking” (DUN) folder. 2. The DUN folder displays an icon labeled “Make New Connection”, plus icons for each of the connections that you have already created.
ISDN PCI card 26 4. Select the “Multilink” tab,and then select the “Use additional devices” radio button. 5. Click “Add…” to specify the device to be bundled together to form the multilink connection.
Chapter 2 Installation 6. Use the “Add…”, “Remove”, and “Edit” buttons to change the list of additional devices. 7. You may enter a different phone number for each device; the phone numbers will be stored. If you subsequently change the phone number for the connection icon, the phone numbers associated with additional devices on this page will not change. After all devices are configured, you are ready to dial the multilink connection.
ISDN PCI card If a “Suspend” button is displayed, the additional device is now in use and bundled into the multilink connection. Clicking on the “Suspend” button disconnects that device and removes the additional device from the bundled connections. If the “Resume” button is displayed, then click on “Resume” to dial that connection and add that additional device to the bundle. You may suspend and resume individual additional device without dropping the connection. 2.
Chapter 3 Troubleshooting If the ISDN card is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save you time and effort. However, if the symptoms persist, then consult your service provider. Note that some problems may be due to your telephone line. If this is the case, contact your telephone company for assistance. Here are some basic faults that are often overlooked by users.
ISDN PCI card Error Indication Possible Cause Cannot activate S0 interface. The ISDN line is not connected. Ensure that the ISDN S0 line is securely connected to the RJ45 jack. Cannot establish LAPD link. The ISDN line may be malfunctioning. Ensure that the ISDN S0 line is in good condition. Connecting fail. 1. Own ISDN Number is incorrect. 1. Ensure that your ISDN number is correct. 2. Other devices on the same S0 line are occupying the B channel. 2.
