User's Manual

Q: How does LoJack work? Is it always "on"?
A: Your LoJack is always in receiving mode, ready to
be activated. If your vehicle is stolen, the police will
automatically activate the LoJack in your vehicle upon
completion of a stolen vehicle report. Once activated,
LoJack transmits a signal to LoJack Police Tracking
Computers. Police cars and police aircrafts in LoJack
coverage areas are equipped with LoJack Police
Tracking Computers.
Q: Does my LoJack require maintenance?
A: Your LoJack is tested and certified at the time of
installation. We then recommend an inspection of your
LoJack every two years. An inspection costs $69.00*
and can be arranged by calling 1-800-4-LOJACK.
Q: How do I get service for my LoJack?
A: Call us at 1-800-4-LOJACK to schedule an inspection
or to speak with a Customer Service Representative
who can answer any questions you may have. For
faster assistance, please make sure your Vehicle
Identification Number (VIN) is available when calling.
Q: Does my car need to be running for LoJack to work?
A: No. The hidden LoJack unit constantly draws a very
small amount of power from your vehicle's battery.
Should your battery be disconnected, LoJack's back-up
battery will provide power.
Q: What should I do if my vehicle is stolen?
A: If your vehicle is stolen, report the theft immediately
to the police in the town where it was stolen. Once
you’ve completed a stolen vehicle report, the police
will automatically activate the LoJack in your vehicle.
After you contact the police, call a LoJack Customer
Service Representative at 1-800-4-LOJACK for informa-
tion on theft and insurance reporting requirements
that will save you time.
Q:
What should I do if my vehicle is involved in an accident?
A: If your vehicle sustains damage as a result of an
accident, call us at 1-800-4-LOJACK to schedule an
Questions and Answers
6
* Price is subject to change without notice.
1-800-4-LOJACK (1-800-456-5225) • www.lojack.com