User Manual

Q: How does LoJack Early Warning work?
A: If your vehicle is driven without the Early Warning Key Pass, you will
receive Early Warning notification to all the points of contact you selected
during registration.You will not receive additional notification for two hours.
After two hours, if your vehicle is moved again without your permission,
the notification process will take place.This two-hour cycle continues until
8 hours have passed, at which point the Early Warning feature automatically
turns itself off. This is a preventive measure so that if Early Warning is
triggered inadvertently (e.g. you lose your Key Pass, your Key Pass battery
is low), you will not receive repeated notification. Should you determine
that your vehicle has been stolen, contact the police first and complete a
standard stolen vehicle report.The police will then activate LoJack. LoJack
sends a silent signal that helps police track and recover your stolen vehicle.
After you contact police, call a LoJack customer service representative at
1-800-4-LOJACK. LoJack will provide you with information on theft and
insurance company reporting requirements that will save you time.
Q: How long does it take to receive Early Warning notification?
A: Typical notification from the time your vehicle begins moving without
the Key Pass is about 15-30 minutes and no more than 1 hour. However,
this time may vary.
Q: What if I miss the Early Warning call?
A: If you miss the call and have an answering machine or voice mail, an
Early Warning notification message will be left. If your phone is busy or
keeps ringing and there is no way to leave a message, LoJack will continue
trying to call for up to 24 hours.
Q: How do I know if my Early Warning Key Passes are working?
A: Your Key Passes and the Key Pass batteries were tested at the time of
installation. Driving without your Key Pass will result in Early Warning
notification. See the Operation section of this manual (page 5) for more
information on the operation of your LoJack Early Warning System.Should
the battery charge in your Key Pass become low,the LED light on your Early
Warning Key Pass will flash periodically to alert you the battery needs to be
replaced. See the Maintenance section (pages 11 and 12) of this Owner’s
Manual for information on battery replacement.
Q: Do I need to register for LoJack separately from Early Warning
on your website?
A: No,by registering for Early Warning, you are automatically registered for
LoJack.You do not need to register twice.
Q: Will I get spam if I provide you with my e-mail address when I
register?
A: No, we do not share your contact information with other companies,
and you will not receive unsolicited e-mail or phone calls by providing this
information when you register LoJack Early Warning.
Q: What if I want to turn off my Early Warning feature?
A: Should you decide you want to disable your Early Warning feature, the
easiest way is to stop using your Early Warning Key Pass when driving your
vehicle.You will receive initial Early Warning notification,but after 8 hours, the
Early Warning feature will turn itself off. To reset your Early Warning feature,
simply begin using your Early Warning Key Pass again.
QUESTIONS AND ANSWERS
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1-800-4-LOJACK (1-800-456-5225) • www.lojack.com
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