Quick Start Manual
17
Quick start guide
If your network name appears, but the Squeezebox Boom cannot
connect
This can have a number of causes. Here are some things to try:
Conrm that your wireless network is operating properly by trying to connect with •
your network using another device, like a computer. If no devices can connect,
check your cable connections and verify that your wireless router (and modem, if
applicable) are responsive. Cycling the power for the router and modem is often
helpful. For detailed troubleshooting, see your wireless router’s documentation, or
contact your router’s vendor for assistance.
Conrm that you’ve entered your network’s security key correctly and that you’ve •
selected the correct network security type.
Note Squeezebox Boom follows the 802.11 standard and uses hexadecimal keys for
WEP encryption. 64-bit and 128-bit WEP keys are 10 characters and 26 characters,
respectively. If the key you’ve entered into Squeezebox Boom is only ve or 13
characters long, then you have an ASCII encryption key, which must be converted
to hexadecimal. There are several web sites that offer free tools for converting
ASCII WEP keys to hexadecimal.
If your wireless router uses a common network name (SSID) like NETGEAR or LINKSYS, •
there may be more than one wireless network in range that has the same name
as yours. Your Squeezebox Boom might be attempting to connect to the wrong
network. Consider changing your network’s SSID to something that’s uniquely
identiable.