Quick Start Guide

Logitech Harmony Touch
English 21
Troubleshooting
Basic Troubleshooting Tips
Use Help (question mark) on the touch
screen to resolve issues.
The Harmony remote does not
communicate with MyHarmony
• Check the USB cable and
its connection.
• Do not use a USB hub.
• Try another USB port.
• Disable pop-up blockers.
• Close your browser and restart
your computer.
• Restart the remote: Press and hold
the O button for 15 seconds or
until the Logitech Logo appears
on the display.
Device not listed on MyHarmony
or the Harmony remote does
not have a command
• Check the manufacturer name
and model number entries.
• Use the Harmony remote IR
learning feature.
For more help go to
www.logitech.com/support/
harmonytouch
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