Operation Manual

6
LOGITECH HARMONY ONE+ USER MANUAL
Using the Help button
Because obstacles or distance can interfere with the signals the Harmony One+ sends
when it starts an activity (for example, someone walks between your Harmony One+
and the TV when you press Watch TV, or you’re very far away from the system
whenyou start an activity), your Harmony One+ can become “out of sync” with
yourdevices.
Before pressing the Help button, be sure you’ve addressed the cause
of the problem (for example, remove any obstacles from the line
ofsight).
To x the problem, use the Help feature on your remote.
1. On the remote, press the Help button.
2. Answer the questions and follow the instructions on
the Harmony One+ touchscreen. The Harmony One+
re-sends commands to make your remote “in sync”
with your devices.
3. To access advanced help features, press and hold
theHelp button for 5 seconds.
If you have used the Help feature to x the problem several
times in the past, you may be asked some questions
tohelp x the problem permanently. When you’re done
withthisprocess, the Harmony One+ will be “in sync”
withyour devices.
Exit Help
Did that fix
the problem?
No Yes