User's Manual

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Troubleshooting
Harmony Hub cannot connect to Wi-Fi or is not detected by the Harmony app.
• Ensure the hub is within range of your router.
• Ensure your phone and hub are connected to the same Wi-Fi network.
• Restart your hub by disconnecting and reconnecting its power supply. It will
take 30 seconds to restart.
• Restart your router by disconnecting and reconnecting its power supply.
Support Info
There’s more information and support online for your product. Please visit
support.myharmony.com/home-control where you can find:
• Frequently asked questions
• Troubleshooting
• Support Community
• Online Documentation
• Warranty Information
• Phone and email support info