Installation Instructions

v3.10 CaretakerSentry® 7
Telephone Connection:
A standard telephone line is required to use your System. Your phone will work with your existing touch-tone
phone line and existing service. It works the same way as any cordless phone.
NOTE: Touch Tone service is required.
Simply plug one end of the telephone cord into a telephone jack, and the other end into the “Line In” jack
atthebackoftheBaseunit.Note-youwillfeela‘click’whenthecordsarermlyseatedinthewallandthe
Base unit jack receptacles.
If you need to plug a conventional telephone into same outlet used by the Base unit, simply plug the telephone into
the spare jack labeled “To House Phone.”
Communication Protocol Options:
The CaretakerSentry unit supports 2 different alarm communication protocols – Contact ID and 4+2 - to help
the installer deal with any type of phone System that the customer may be using:
Contact ID alarm communication protocol is not recommended for use with VoIP (Voice over Internet Protocol)
internet phone Systems such as Skype, MagicJack, Basic Talk, Vonage, Comcast, Fox, etc. Presently the reliability
of such services is not adequate for use with Contact ID in an emergency situation. Check with your central
station for recommendations when your customer is using a VoIP telephone service.
4+2 is a “pulsed” alarm communication format that is much more reliable communication protocol with VoIP
phone Systems – but not all Central Stations support the use of 4+2 communication protocol. Please check
with your Central Station for recommendations before using 4+2 on a VoIP phone System.
How to Handle VoIP and other Internet phones: Check with your central station for recommendations
when your customer is using a VoIP telephone service.
Line Seizure:
The phone plugged into the “To House Phone” jack will have the line seizure feature. This means
that whenever the Base unit chooses to dial out during an emergency - it will seize the line from the phone that
is plugged into this “To House Phone” jack if it is in use - and disconnect it - so that the Base unit can dial out.
This is known as ‘Local line seizure’.
Notice: If you choose to have ‘Whole house line seizure’, you need to run all phones through this “To House
Phone” jack. This can only be done with professional installations.
Caution - If the Line Seizure feature is used and hooked-up, verification of Line Seize
capability should be made immediately after installation, and periodically thereafter,
in order to ensure that this equipment can initiate a call even when other equipment
(telephone, answering System, computer modem, etc.) connected to the same line is in use.