Installation Instructions

10
CaretakerSentry® v3.10
4. Slide Programming Switch to Normal Operation
[Voice prompt – “Emergency Call Mode”]
Note: there is no way to easily reset the passcode if the number is forgotten or mis-programmed, the unit will
have to be exchanged. A forgotten passcode IS NOT a warranty issue. Be careful when changing
passcodes.
Setting Programming Options:
As always - First establish a phone line as you did in Step 2 on page 8. Several options can be
changed during one programming session but you must exit and re-enter the passcode each
time. (You do not have to open a new phone line or slide the switch each time an option is set).
There are nine options that you may wish to set. These are as follows:
• Option #0 – Voice Prompt Language Selection. This changes the language of the voice prompts
between English, Spanish and French (Canadian). Factory setting is English.
• Option #1 -- Dial 9 Before Number. This automatically dials 9 before any of the programmed numbers
are dialed. Only use if 9 is used to dial an outside line. Factory setting is NO
• Option #2 -- Communication Protocol. This is used to select between Contact ID or 4+2. Consult
with your central station before changing. Factory setting is Contact ID.
• Options Option #3 -- Dial *82 before the number. This is used to temporally disable Caller ID blocking.
Consult with your central station before changing. Factory setting is NO.
• Option #4 -- DEMO / Tradeshow Mode. THIS MODE IS FOR DEMO MODE ONLY FOR
SALESPERSONS. This feature is used to DEMO the unit without having access to a telephone line. Use
this feature with a Viking DLE-200 test box. NEVER LEAVE THE UNIT IN THIS MODE FOR NORMAL
OPERATION. Factory setting is NO
• Option #6 -- Automatic Call-Back Feature. This feature allows the unit to call a central station, send
the Emergency Event information, hang-up and then automatically answer a return call back. After the base
connects with central station, transmits the Personal Emergency and account info and receives the Kiss-Off
tone, the base hangs up. The CaretakerSentry will then answer the next incoming call and the Customer
will speak with the central station with no indication that a callback has occurred. Consult with your central
station before changing. Factory setting is NO
• Option #7 -- Send Restore Message. This option automatically sends Restoral messages to the central
station when a problem with the CaretakerSentry has been corrected. Consult with your central station
before changing. Factory setting is NO
• Option #8 -- Periodic Test Interval. This change the Periodic Test interval between Daily, Weekly and
Monthly. Consult with your central station before changing. Factory setting is Weekly
• Option #9 -- Reset To Factory Settings. This option erases all phone numbers, account numbers and
reset all options back to the factory settings
To Set the Options:
Option #0 – Voice Prompt Language – selects voice prompt language
1. Enter (Passcode) – XXXX then “
**
” (Default is 1234)
[Voice prompt – Option Mode]
2. Enter – 0 [Voice prompt – Voice Prompt Language],
1 for English – FACTORY SETTING
2 for Spanish
3 for French
3. Enter either 1, 2 or 3
[Voice prompt 1 – English]