English INSTALLATION & OPERATION INSTRUCTIONS Guardian Alert Model #35911 v9.
PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REFERENCE. Thank you for choosing FreedomAlert® – the most unique Personal Emergency Response System in the world, and covered by both US and Canadian patents. FreedomAlert is your personal link to Family, Friends, or Emergency Personnel when needed. FreedomAlert allows you to program up to 4 numbers to be reached at the push of a button.
TABLE OF CONTENTS Overview of the FreedomAlert ................................................................2 Contents of FreedomAlert kit ..................................................................4 Limitation of Liability ..............................................................................5 Installing the Batteries..............................................................................6 Connecting the Base Unit Power Connection ....................................................
Contents of the FreedomAlert Kit: The items below are included with your FreedomAlert . Base Unit Pendant Rechargeable Li-Ion Special Pendant Batteries - 2 Pieces Rechargeable AA Batteries - 4 Pieces Belt Clip AC Adapter Wrist / Walker / Wheelchair strap Screwdriver Lanyard 4 FreedomAlert instructions v9-5 E4 4 Phone Cord FreedomAlert® v9.
Limitation of Liability This page is a summary of the Disclaimer and Limited Warranty disclosed in full at the end of this instruction manual. The purchaser agrees by using this product to the terms and conditions below and in the Disclaimer and Limited Warranty. The purchaser also agrees to read and follow all instructions and warnings on the product and contained within these Installation and Operation Instructions.
Installing the Batteries Pendant - small white batteries. The Pendant requires one of the white Li-Ion (Lithium Ion) batteries at any given time. The pendant should be able to run up to 2 months on a fully charged battery. The second battery is to be charging in the Base unit when not being used in the Pendant. There is no problem of over charging while in the base charger. To install the battery - rotate the battery cap 90’ counter-clockwise. Pull the battery cap straight up to remove.
Place the extra Pendant battery into the front charging area of the Base unit so that it will charge and be ready when its time to swap the batteries around. The LED on the right side will glow red when charging and green when fully charged. Base - larger green batteries: The Base unit requires 4 rechargeable NiMH batteries. Unlike the Pendant battery - these are readily available in many retail stores. These are to provide you with up 24 hours of battery back-up protection in the event of a power failure.
Connecting the Base Unit Power Connection. Simply plug in the AC Adapter in to the nearest electrical outlet. Plug the other end of the AC power adapter into the Base unit. You need to push the plug into the opening in the Base unit and twist 90’ clockwise to lock in place. To remove in the future, simply rotate 90’ counter-clockwise and pull outward. Caution: Do not plug the AC Adapter into an outlet which is controlled by a switch.
How to Handle VoIP & DSL If Your Phone System is VoIP: Voice-over-Internet Protocol (VoIP) is a telephone service that sends your call over the Internet instead of through the regular telephone system. FreedomAlert will work well on most VoIP systems. It is important (if you haven’t already done so) that you register your physical address with your VoIP provider and check to insure that 911 service is available to you.
Locating the Base Unit: For best results and longest range, locate the Base unit in an area away from household appliances which could present electrical interference. These include microwave ovens, televisions, electric mixers or blenders, hairdryers, wifi routers or other cordless phones. Do not place on a metal surface. If more than one FreedomAlert is to be used in one home, it is recommended that the Base units be located at least 10’ apart.
slide the slide switch back to one of the “Friends” position. Note: Disconnecting power or changing batteries does not erase the numbers. How does the Base unit know when to go to the next number? The base unit will first dial the first number in the “Friends” list. About 20 seconds into the conversation, the Base unit will interrupt the call and announce “This is an emergency call. If you want to continue this call - Press 5 now. Otherwise, we will hang up and call the next contact or emergency operator”.
Step 1: Write out the numbers you are wanting to program into the system. Below we will refer to Number 1 as the first number, Number 2 as the second number etc. Include area-codes and a 1 or 9 if they are needed for dialing. Step 2: Establish a phone connection with a friend or family member - or with your cell phone. This is done as follows. From your home phone (on the same line as the FreedomAlert is hooked-up to) call your cell phone (or a friend or neighbor if you don’t have a cellphone).
1. Completely fill out this worksheet before starting to program telephone numbers. 2. Call a friend or family member on your telephone. 3. Slide switch to LEARN MODE [voice prompt – Learn Mode] 4. Enter: 1234 [voice prompt – one, two, three, four, programming mode] 5. (Enter “#” then the 1st phone number) : # __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ [voice prompt – numbers as you enter them] Skip to step 9 to Exit Programming, or 6.
Adding Additional Pendants to the System. FreedomAlert comes with one Pendant. If you want to add addtional pendants to your system - follow the directions here. If not, skip this section. The Pendant’s unique ID code should already be learned into the Base unit when it came from the factory. You can add additional Pendants (up to 16) to the system by simply teaching each pendant’s ID code to the Base unit. To program a new Pendant to the Base unit: On the Base Unit: 1.
At a later point in time, you might want to erase your previously learned pendnats. You can erase all previously learned pendants by simply holding down the red Code Learn button at the back of the Base unit for 8 seconds. you will hear the confirmation of “Previous Pendant Codes Erased” from the Base unit. After that, you can program a new pendant to the base unit following the steps above as desired. Operating the FreedomAlert: Operating the Pendant.
Holding the Pendant. At this point - you simply hold the Pendant as you would any normal telephone receiver - close to the head so that you can hear the other person being called - and they can hear you speaking. Hanging -Up. If you choose to cancel the call once initiated - you can simply push the Gray button on the back for a second to cancel the call and you will hear “Hanging up”.
Battery Check: The FreedomAlert has a built-in battery tester. When you press the Gray button at the back of the Pendant, a voice announcement will inform you of the battery condition. One of the following messages will be heard: “Battery is ok.” Check the battery condition twice a month. “Replace battery soon.” The battery should be replaced within the next week. “Replace battery now.” The battery should be replaced now.
System Check: The button on the bottom of the pendant case which is used to perform the BATTERY CHECK, will also perform a SYSTEM CHECK. Press and hold this button for more than four (4) seconds. One of the following announcements will be made. “System check, all systems are ok.” This confirms the following: Battery status. The Pendant is working. The Base unit is working. The Base unit is connected to a working phone line. The Pendant is within range of the Base unit. “System cannot detect dial tone.
We highly recommend that you perform this System Check at least twice a month to confirm that your system is working properly and that the pendant and base unit are in good communication and that the base unit can get a dial tone. It is also recommended to perform this system check after a lightning storm that could damage the base unit which is plugged into the phone line. Emergency Dialing Using the Pendant: In the event of an emergency, press the blue panic button on the front of the Pendant.
Water Resistance: FreedomAlert will resist occasional splashes from water - i.e as in the shower. However, it should never be submerged or exposed to water continuously. Periodic Testing / Maintenance It is highly recommended that you preform a full System Check (see page 18) at least twice a month. This will confirm that the Pendant battery is in good condition and that the Base unit is able to get a dial tone. Replacing Batteries: Replace the Base unit batteries every 2 years - or as needed.
TROUBLESHOOTING GUIDE What if I can’t get the FreedomAlert to work? Step 1 – Push the gray RESET button with a pen at the back of the base unit (next to the power cord). Check the system. If it is now working skip the remaining steps. Step 2 – Check the PENDANT. What to do: Press the Gray Battery Test / System Check button on the back of the Pendant. What to expect: A voice should announce the condition of the battery. A light on the front of the Pendant will come on.
a wireless radio link. They must be synchronized to work together. They should have already been synchronized at the factory, but resetting this is simple. What to do: Follow the steps on page 14: Adding Additional Pendants to the System Now perform the System Check test again (page 18) to make sure all is well. If your FreedomAlert is still not working, call our TECH SUPPORT department at 703-934-7934 (option 2 for customer service). 22 FreedomAlert instructions v9-5 E22 22 FreedomAlert® v9.
Information The FCC Wants You To Know: FCC ID: TYD35911 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this product.
phone network must comply with the applicable FCC Part 68 rules and requirments adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. d) The Ringer Equivalent Number (REN) is used to determine the number of devices that may be connected to a telephone line.
General Warnings And Precautions! Warning! - LogicMark, LLC DOES NOT represent this unit to be waterproof. To reduce the risk of damage to the unit, DO NOT expose the pendant or base unit to prolonged water, rain or moisture. - FreedomAlert is intended for residential use only. It may not work properly if connected to some commercial phone systems. - FreedomAlert works with tone dialing systems only. Do not use if you have pulse dialing only.
LogicMark Disclaimer and Limited Warranty DISCLAIMER: LogicMark, LLC. will not be responsible for the improper use of FreedomAlert, nor will it be responsible for failure resulting from the use of other equipment connected to the same phone line. We will not be responsible for the quality of the phone line or the reliability or quality of the phone service with which FreedomAlert is used. LogicMark, LLC. will not be responsible for the installation of the FreedomAlert.
and control of the Purchaser, and it is Purchaser’s sole responsibility to test the operation of equipment and request warranty service if the equipment is under warranty. LIMITED WARRANTIES OR REPRESENTATIONS. LogicMark LLC does not represent nor warrant that the FreedomAlert system will prevent any loss, damage or injury to person or property, or that the personal emergency alert system will in all cases provide the protection for which it is installed or intended.
ONE YEAR LIMITED WARRANTY LogicMark, LLC warrants to the original consumer/purchaser that this product shall be free of defects in material and workmanship under normal use and circumstances for a period of one (1) year from the date of original purchase for use.
Replacement Parts / Optional Accessories: Rechargable Li-Ion Special Pendant Batteries 2 Pieces Part #35917 $15.00 Lock Box Part #30913 $34.95 Rechargable AA Batteries 4 Pieces Part #35918 $15.00 Extra Pendants Part #35915 $119.95 All prices are in US dollars and include shipping and handling to the 50 United States. Add an additional $7.00 for Canadian shipments. Orders can be sent in with a check or credit card information. Include your full mailing address and telephone number.
Product Specifications: RF Characteristics: Operating Range Power Adapter Ratings Base Unit Power Consumption Back-up Battery Supply Back-up Operation Duration Base Unit Fuse Dialing Style Telephone Number Length Telephone Numbers Pedant water-resistance Number of Pendants/Base Unit Pendant Batteries Operating Temperature 30 FreedomAlert instructions v9-5 E30 30 900 Mhz Spread Spectrum Covers your typical American house and into the front, back, and side yards. Input: 110 VAC Output: 7.
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8625 Hampton Way; Fairfax Station, Virginia 22039 Tel: 1-703-934-7934 Toll Free: 1-800-519-2419 Fax: 1-703-934-7935 www.LogicMark.com FreedomAlert is covered by the following patents: US # 5,521,582 & Canadian # 2,080,921 Other patents pending 32 FreedomAlert instructions v9-5 E32 32 FreedomAlert® ©2009 LogicMark, LLC v9.