Manual

13 14
Troubleshooting
Refer to the below for simple trouble shooting tips.
S/N
Problem
Reason
Solution
Difficult to close the lid
Sealing ring not installed properly
The floater valve clamps the push rod
Position the sealing ring well
Lightly push the push rod
Float valve in the popped-up position
Pressure exists inside the cooker
Sealing ring installed improperly
Food debris attached to the sealing ring
Sealing ring damaged
The lid is not closed correctly
Steam leaks from the lid
Press the float valve lightly
with a chopstick.
Open the lid after the pressure is
completely released.
Install the sealing ring as required
Clean the sealing ring
Replace the sealing ring
Close the lid correctly
Clean the float valve gasket
Replace the float valve gasket
Add water and food according
to the recipe
Send to the service center for repair
Turn the exhaust valve to the
sealing position
Send to the service center for repair
Please check the power socket
Send to the service center for repair
Add water according to the
requirement
Put the inner pot correctly
Send to the service center for repair
Add water accordingly
After cooking cycle completes,
leave the lid on for 5 more minutes.
Reduce water accordingly
Too much water
Lid opened prematurely
Too litter water
Pressure switch fault
High temperature since there isn't
water in the inner pot
High temperature since there isn't
water in the inner pot
Bottom sensor fault
Power socket bad contact
Pressure control fails
Exhaust valve not in sealing position
Steam leaks from the lid or exhaust valve
Too little food and water in inner pot
Float valve gasket worn-out
Food debris on the float valve gasket
Steam leaks from float valve
Float valve unable to rise
Steam comes out from
exhaust valve non-stop
Power indicator doesn't light on
Display screen displays E1
Display screen displays E2
Display screen displays C1
Display screen displays E8
Rice half cooked or too hard
Rice too soft
All indicators flash
Difficult to close the lid
Cleaning and Maintenance
1.Before starting any cleaning and maintenance, please unplug the power cord until
the product cools.
2.Clean after each use.
3.Remove the lid and inner pot, clean with detergent first, then rinse well with water,
and wipe dry with a soft cloth.
4.Clean the internal side of the lid with water, the seal ring, block proof cover,
exhaust valve core and float valve can be removed for washing, timely and correctly
install them after washing, and then dry the internal side of lid with cloth.
5.Wipe clean the cooker body with a rag, and it is prohibited to soak the cooker
body in water or spray water to it.
Customer Service Number: 0800 422 274
MON – FRI: 8AM – 5PM SAT – SUN: 9AM – 4PM