Operating Instructions

LITUM LIMITED HARDWARE WARRANTY
........
1. Seller warrants the Buyer that the Product will
substantially conform to Seller’s then-current
published specifications for such Product. This
limited warranty lasts one year from the date of
shipment to Buyer and it is available worldwide.
2. If a Product is to be returned to Seller, Buyer
shall, at its expense, return the Product in accor-
dance with Seller instructions, including use of
the Return Material Authorization (RMA)
number assigned by the Seller, detailed descrip-
tion of the problem, and return shipping infor-
mation including return address and contact
person.
3. Any Product returned to Seller under this
warranty should be packaged in a sturdy,
outside shipping carton, to prevent damage in
transit and should not contain any hazardous
and forbidden materials.
4. Seller obligations under this limited warranty
are: (a) subject to Buyer’s compliance with
Seller then- current RMA procedures; (b) subject
to Buyer’s written notice to Seller of a warranty
claim during the applicable warranty period; and
(c) limited to Products that are received by
Seller no later than four weeks following the last
day of the applicable warranty period and are
determined by Seller to be covered by the
warranty provided in these terms. Seller will
make the final determination as to whether a
Product is defective.
5. If Seller determines, after an examination of the
returned Product, that a returned Product is not
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defective under the warranty, then Buyer will be
notified, the Product will be returned at Buyer’s
expense and Buyer will pay for Seller for its
examination and/or testing of by Seller at its
rates then in effect. Seller may offer out- of-war-
ranty repair services for Products at rates then
in effect.
6. If Seller reasonably confirms that a Product is
defective under the warranty and not covered by
the exclusions below, then Seller shall, at its
option and expense and in accordance with
these terms, either: (a) repair the Product; (b)
replace the Product; or (c) issue a credit or
refund for the amount paid by Buyer for the
Product.
7. If Seller elects to repair or replace a Product,
Seller will have 20 business days to repair the
Product or provide a replacement.
8. A repair/replacement under this warranty is free
of charge. The warranty repair does not restart
the warranty period; all Products repaired or
replaced under warranty shall be warranted for
the remainder of the warranty period or 90 days.
Repaired or replaced Products may contain
used or refurbished parts. Replaced parts or
Products become Seller property.
9. The repaired/replaced Product is returned to
the Buyer at Seller expense. Seller may not be
held responsible for any legal fees, taxes and/or
handling fees that can be associated with
shipment of the Product to and from Seller.
10. The warranty covers all defects of the Product
during the warranty period due to faults in work-
manship or material at the shipping date. The
warranty is limited to repair and/or replacement
and does not include any other obligations
including but not limited to incidental or conse-
quential damages. The warranty is not valid if
the Product has been misused, installed and/or
used contrary to the instruction manual.
11. Seller has the right to render the warranty null and
void in the following cases:
a. If the Product has been altered or modified.
b. If the Product has been attempted to be opened
in order to modify the enclosure. This will degrade
the ingress protection of the Product which may
cause dust and water ingress.
c. If the Product has been attempted to be repaired
by non-authorized service without prior authoriza-
tion by the Seller.
d. If the Product has been connected to an improp-
er power supply (amps, voltage, frequency).
e. If the Product has sustained damage due to
external influences or foreign substances includ-
ing but not limited to the following:
i. if the Product has been dropped or has
marks of mechanical or chemical damage,
ii. if the Product has been damaged as a result
of fire or natural disasters,
iii. if the Product has been damaged as a result
of liquids or other substances getting inside,
iv. if the Product original identification mark-
ings (trademark, serial number) have been
modified, rubbed off, removed or is illegible, or
has been programmatically deleted (for devic-
es with unique serial number).
f. If the Product was used with non-approved
accessories and/or parts.