Instructions / Assembly

WiZ Quick Setup Guide
Troubleshooting
Downloading the WiZ App
Before you start, make sure you install the WiZ App from either Google
Play or the Apple App Store (both offer the same set of features). The
app can also scale to fi t tablets as needed.
Note: Upon fi rst boot-up, the fi rmware may need to be updated. Please allow up to 1 minute for the luminaire to update after completing WiZ app setup.
For additional support, visit www.liteline.com/WiZsupport
Installing and pairing luminaire
The luminaire is connected through the app and will only operate on your home’s 2.4GHz Wi-Fi
network. Most new routers are dual-bandwidth (both 2.4GHz and 5GHz), ensure you select the 2.4GHz
network which covers a wider range than the 5GHz. To make sure your phone is on the 2.4GHz
network, either select it in the list of available networks on your phone or go into the router settings
and temporarily de-activate the 5GHz network (you can activate it again after pairing is done).
If this is not possible and the luminaire is not found, try putting the luminaire in pairing mode by cycling
the power at the switch 5 times (ON/OFF), then walking a short distance away from the router. Due to
the short range of 5GHz networks, your phone should auto-connect to the 2.4GHz at this point. Once
connected, you can start pairing in the app. You can pair as many devices as you want at the same
time.
Create a home or join an
existing one
Name your home Tap the ‘Add room’ button
to add a room
Name your own or select
from the list of standard
rooms
Press the ‘Add a device’
button and enter your
Wi-Fi password
Select the ‘Type of
device’ and continue with
prompts to connect your
device
QR CODE
Direct to
Apple app store / Google play store
PROBLEM CAUSE SOLUTION
Unable to fi nd luminaire on the
network
Luminaire may not be in Connectivity Mode Cycle the light switch connected to luminaire ON/OFF 3 times to enter Pairing Mode.
Unable to operate luminaire with
the connected light switch
Wiring issue Review and confi rm the INSTALLATION instructions.
No electricity Check that the power is ON at the connected light switch and circuit breaker.
Luminaire not responding to WiZ
APP control
Network is not connected Check wireless network connectivity.
Luminaire may not be paired correctly Cycle the light switch connected to luminaire ON/OFF 5 times to enter Pairing Mode.
Permissions are not granted on mobile device Check to see that permissions are granted for the WiZ APP.
Luminaire not connecting to the
WiZ APP
Wi-Fi password is incorrect Re-enter Wi-Fi password.
Weak/low Wi-Fi signal Check Wi-Fi signal to ensure within range of router.
Wi-Fi not connected Confi rm Wi-Fi router is broadcasting a 2.4GHz signal. Re-connect.
The following importer is the responsible party:
LLC Sales, Inc. DBA Liteline USA
1209 Orange Street, Wilmington, DE, 19801
liteline.com/contact-us
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifi cations not expressly approved by the responsible party could void the user's authority to
operate the equipment.
Note: This equipment has been tested to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures: (1) reorient or
relocate the receiving antenna; (2) increase the separation between the equipment and receiver; (3) connect the
equipment into an outlet on a circuit different from that to which the receiver is connected; consult the dealer or an
experienced radio/TV technician for help.
RF Exposure Requirements:
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The
antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter and must be installed to provide a separation distance of at least 20cm from all persons.
ISED Canada Compliance Statement:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada's licence exempt RSS(s). Operation is subject to the following two conditions: (1) This device
may not cause interference; and (2) This device must accept any interference, including interference that may
cause undesired operation of the device.