User's Manual

31
Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom Cause/Solution Page
Power does not turn
on.
•Check whether the power plug is correctly inserted into the power
outlet.
5
The operation
buttons on the upper
part of this unit flash
white approximately
every 2 seconds.
•The protection circuit has been activated by a rise in the humidity
inside the unit. Please turn off power once, and re-apply the power
after the temperature has fallen sufficiently.
•Please re-install this unit in a place having good ventilation.
29
–
The operation
buttons on the upper
part of this unit flash
white approximately
every 0.5 seconds.
•This unit amplifier circuit has failed. Turn off the power and please
contact the DENON service adviser.
–
Set does not operate
properly.
•Reset the microprocessor.
33
GAudioH
Symptom Cause/Solution Page
Audio is not output. •Check the connections for all devices.
•Check whether the audio device power is turned on.
•Adjust the master volume.
•Check the connection with the playback device and select the
proper input source.
6,9,10
–
13
13
GiPod / Internet radio / Music server H
Symptom Cause/Solution Page
iOS device cannot be
played.
•Some iOS devices do not support being used connected directly
to the Dock connector.
6
The file names
are not displayed
properly (“...”, etc.).
•Characters that cannot be displayed are used. This is not a
malfunction. On this unit, characters that cannot be displayed are
replaced with a “.” (period).
–
Internet radio cannot
be played.
•Ethernet cable is not properly connected or network is
disconnected. Check the connection status.
•Program is being broadcast in non-compatible format. Only
Internet radio programs in MP3 and WMA can be played on this
unit.
•The firewall of the PC or router has been activated. Check the
firewall settings of the connected PC or router.
•Radio station is not currently broadcasting. Choose a radio station
that is currently broadcasting.
•IP address is wrong. Check the set’s IP address.
•Some radio stations may go silent at certain times of the day. In
this case, no audio is output even when a station is received. Try
again later, or switch to another radio station.
9,10
17
–
–
23
–
Files stored on a
computer cannot be
played.
•Files are stored in a non-compatible format. Record in a compatible
format.
•You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
•Media sharing settings are not correct. Change media sharing
settings so that the unit can access the folders on your computer.
19
19
18
Music stored on
a NAS cannot be
played.
•If you use a NAS in conformity with the DLNA standard, enable
the DLNA server function in the NAS setting.
•If you use a NAS that does not conform with the DLNA standard,
play the music via a PC. Set Windows Media Player’s media
sharing function and add NAS to the selected play folder.
•If connection is restricted, set audio equipment as the connection
target.
–
18
–
Server is not found,
or it is not possible
to connect to the
server.
•The computer’s or router’s firewall is activated. Check the
computer’s or router’s firewall settings.
•Computer’s power is not turned on. Turn on the power.
•Server is not running. Launch the server.
•Set’s IP address is wrong. Check the set’s IP address.
–
–
–
23
Preparations
Operations
InformationsInformations
v See overleaf