User's Manual

I don't hear my audio files
Try any of the following:
◦ Verify that your BlackBerry Music Gateway is paired with your smartphone.
◦ Verify that all audio cables are securely connected.
◦ Check the volume level on your stereo or speaker system.
◦ Verify that your stereo or speaker system is set to detect auxiliary input.
◦ Verify that the BlackBerry Music Gateway is plugged in to an outlet.
Troubleshooting
I can't pair my BlackBerry Music Gateway with my
smartphone
Try any of the following:
◦ Verify that the BlackBerry Music Gateway is plugged in to an outlet and that it is
turned on.
◦ On your smartphone, verify that your Bluetooth connection is turned on.
◦ On your smartphone, verify that NFC technology is turned on.
◦ Press and hold the button on the top of your BlackBerry Music Gateway for 3 to 6
seconds to clear the pairing list, then try to pair up to 6 A2DP devices again.