User's Manual
TROUBLESHOOTING
46
Cannot find an inserted
memory card/USB
device on the device
list
●
Check
whether
the AC adaptor of the Digital Media
Frame
is well connected
and
the
powe
r button
of the
Digital Media Frame is turned to ‘O
N’.
●
Check w
hether
a memory card/
USB device
is
correctly inserted to the
slot/socket.
●
Check
wh
ether
the
format
of the inserted memory
card/USB device is supported by the Digital Media
Frame.
●
Remove the memory card/
USB device
, then
insert
i
t
to the c
orres
ponding
slot/socket again.
●
If
a USB hub
was
previ
ously connected,
disconnect
the
hub and
insert
the
USB device directly to the USB
socket.
Cannot play music files
●
Check
whether
the AC adaptor of the Digital Media
Frame
is well connected
and
the
powe
r button
of the
Digital Media Frame is turned to ‘O
N’.
●
Check w
hether
a memory card/
USB device
is
correctly inserted to the
slot/socket.
●
Check
wh
ether
the
format
of the inserted memory
card/USB device is supported by the Digital Media
Frame.
●
Check whether
there are music files stored in
the
memory
card/U
SB dev
ice
inserted
.
●
Check whether
the
format
of
the
music
files is
supported by the Digital Media Frame.
Cannot play video files
●
Check
whether
the AC adaptor of the Digital Media
Frame
is well connected
and
the
powe
r button
of the
Digital Media Frame is turned to ‘O
N’.
●
Check w
hether
a memory card/
USB device
is
correctly inserted to the
slot/socket.
●
Check
wh
ether
the
format
of the inserted memory
card/USB device is supported by the Digital Media
Frame.
●
Check whether
there are video files stored in
the
memory
card/U
SB dev
ice
inserted
.
●
Check whether
the
format
of
the
video
files is
supported by the Digital Media Frame.